Technology Supervisor

This position will be assigned to work out of our home office in Bloomington, IL, our Southern Office in the Atlanta, GA area (Alpharetta), or our Central Office in the Minneapolis, MN.
COUNTRY Financial is actively seeking for an experienced and dynamic leader to join the Personal Lines Policy Administration team as a Technology Supervisor - PL Development. In this role you will be responsible for all application development and support for software delivery within the Policy Administration system. You will provide leadership, expert consultation and resource support in the areas of application development, production support, and continuous improvement. You will also be responsible for regular review of program metrics along with risks and issues, to identify and communicate successes and emerging areas of focus.
This position provides leadership for those involved in the development, design and optimization of one or more information technology and systems functions supporting company business processes and technical information systems platforms. Responsibilities include, but are not limited to, analysis, selection and modification of enterprise systems, application software, installation of network hardware/software and database management, preparation of budgets, schedules and feasibility studies. Provides direction for the effort required to protect the company's data, tools and information systems. May be involved in planning and coordinating all aspects of projects specific to their respective area of assignment. Utilizes subject matter knowledge of user group for practical application of system characteristics. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Due to the coronavirus (COVID-19) pandemic, we are currently limiting the number of employees in our offices. This position will begin working in a remote capacity and will be expected to return to the assigned office location following a broader return to work announcement.

Responsibilities:

• Provides leadership by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Sustains information systems results by defining, delivering, and supporting information systems; auditing application of systems.
• Assesses information systems results by auditing application of systems.
• Enhances information systems results by identifying information systems technology opportunities and developing application strategies.
• Safeguards assets by planning and implementing disaster recovery and back-up procedures and information security and control structures.
• Accomplishes financial objectives by determining service level required; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster.
• Fosters the highest level of commitment among our people through transparent communication about business challenges, successes and results.
• Creates an environment which encourages people to think, behave, take action and control work and make decisions autonomously to attain clear goals.
• Takes personal responsibility for making tough decisions, meeting commitments and ensuring expected results are achieved.

Job Requirements:
Preferred Qualifications:

• Experience in people management in a distributed team environment, performance management and supervision.
• Experience working closely with development and business teams to communicate problem impacts and to understand business requirements and quality expectations.
• Excellent at communicating cross-functionally and across management levels in formal and informal settings to report on test progress, metrics, issues, and risks.
• Experience in Agile, Scrum, Kanban and/or Lean software development methodologies.

Required Qualifications:

• Typically requires:
• Bachelor's degree and 6 years of information technology or related experience, including 1 year of lead experience OR,
• Master's degree and 4 years of information technology or related experience, including 1 year of lead experience OR,
• 8 years of information technology or related experience, including 1 year of lead experience.

Physical Requirements:

• Normal office environment.
• Work may extend beyond normal business hours as business needs dictate.

For more details about careers at COUNTRY Financial®, please visit us online at .
COUNTRY Financial does not generally sponsor individuals for employment-based visas for this position.