ServiceNow Project Architect
We are currently seeking a detailed, communicative ServiceNow System Administrator to join our team. The ideal candidate will be a part of the ServiceNow platform implementation team within the company.
• Participate in the implementation and configuration of ServiceNow products
• Support the discovery, requirements gathering, and the build out of core ServiceNow functionality
• Collaborate with developers and business analysts in an Agile development environment • Support testing, configuration, change, and release management
• Support development efforts, as needed
• Performs day-to-day administration of the ServiceNow platform
• Maintains the integrity of the ServiceNow platform across production and non-production environments • Maintains the stability and usability of the ServiceNow platform by performing application maintenance and managing support for incidents related to ServiceNow applications
• Provides ServiceNow configuration assistance including, but not limited to: form tailoring, workflow administration, report setup, data imports, LDAP integration and software integrations
• Assists with troubleshooting upgrade/patch/release management issues
• Maintain responsibility for completion and accuracy of work products
The ideal candidate will have Service Now implementation experience, as well as;