Hi Greetings!
Title: Customer Master Data Coordinator
Client: EMD Millipore Corporation
Duration: 6 Months Contract
Location: St. Louis, Missouri 63103
Job Description:
- A career with us is an ongoing journey of discovery: our 50,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.
- Who we are: MilliporeSigma is the North American life science brand of Merck KGaA, Darmstadt, Germany - a leading science and technology company.
- It offers a broad range of innovative products and services to biotech and pharmaceutical drug therapies businesses.
- Through dedicated collaboration with the scientific and engineering communities, and as one of the top three R&D investors in the life science tools industry, the brand serves as a strategic partner to customers and helps advance the promise of life science.
Your Role:
- Manage and validate Customer Master Data to comply with the needs of multiple departments, sites, and users while maintaining systems integrity.
- Processes include the creation, maintenance and conversion of SAP and internet-based master data.
- Research and evaluate integrity of customer master data to ensure partners are accurately established to facilitate sales, distribution, invoicing, customer service, and receivables.
- Analyze trends & requests, making use of independent judgment and discretion to manage customer data, as necessary to support findings. In addition, suggest and execute improvement ideas to current processes and systems to exceed expectations.
Key responsibilities include:
- Evaluate and determine appropriate creation set up of SAP customer master data partner functions to ensure high service levels for customer orders.
- Create and integrate Internet registration profiles, which provides customers a direct link to SAP ordering system via E-Commerce solutions (i.e. Sigma-Aldrich website, B2B, Ariba, EDI).
- Identify and support process improvement efforts within the department, and across the company, aimed at improving efficiencies in program development and execution, improving service levels, increasing accuracy, and reducing costs associated with maintenance and creation of customer master data.
- Support key projects and business initiatives for creating, changing, and mapping SAP Customer Master Data records as it relates to customer records
Who you are:
- Education: High school diploma or equivalent work experience.
- Associate degree or BS/BA desirable.
- Experience: 1-3 years working with SAP R/3 Master Data and/or Sigma-Aldrich business processes related to Customer Service, Accounts Receivable.
Essential and Critical Skills:
- Broad knowledge of SAP R/3 order processes; and the relationship customer accounts have with e-commerce and accounts receivable processes.
- Analytical skills - demonstrated problem solving, Root cause analysis and Process Improvement skills with ability to problem solve.