Description
JLL, global corporate real estate firm, is on a mission to connect their multiple CRM systems. In the planning to achieve this goal, they are needing a Financialforce expert to join their team, as they currently have a gap of skills. Currently FinancialForce is being used by one Instance of Salesforce.com at JLL, Digital Solutions Instance, and they most likely will be expanding this to the additional instances for their multiple orgs.
FinancialForce offers customer-centric business applications on the leading cloud platform from Salesforce. We accelerate business growth with the only modern ERP suite and the #1 professional services automation (PSA), enabling real-time insights and intelligent decision-making. The resource needed has salesforce experience prior, and has moved over to learn and support Financialforce
This resource should have experience with
- Salesforce prior to moving to Financialforce
- Primarily configuring the Financial Force tool
- Help determine How do we align best practices around depth?
- Experience with unit testing
- Experience with SQL, familiarity, and comfort with querying data
- Excellent communication skills
Certifications Desired:
Salesforce Certified Administrator
Responsibilities:
Administer and configure FinancialForce system based on best practices
Evaluate and implement additional system integrations as requested
Manage daily support and maintenance tasks
Manage all support requests and users\' administrative needs
Troubleshoot and repair reported bugs
Administer licensing and track usage metrics for reporting and oversight
Customize roles, profiles, and security settings
Identify and execute opportunities for application optimization, redesign, or development
Perform unit testing, integration testing, and performance testing of new application functionality, then mitigate issues identified during testing
Manage record assignments, and updates
Perform basic FinancialForce PSA trainings for new employees
Maintain system documentation and FinancialForce PSA policies and procedures
Develop and maintain FinancialForce PSA dashboards and reports to support the business
Previous sales operations or business operations or consulting experience a plus
Understanding of relational databases and data integration tools
Excellent communication and analytical skills, ability to balance stakeholder priorities
Detail-oriented, and intellectually curious
Resourceful and creative problem solver, you are not afraid to think out of the box!
Experience gathering, translating business requirements into actionable project plans
Proven success building components of a FinancialForce PSA system to support business process
Enterprise Req Skills
salesforce.com ,financialforce,financial force,lead to cash,Test plan,Project management, erpss, eass, sfdc, salesforce
Job Title
FinancialForce Admin
Top Skills Details
2-3 years experience with Financialforce (salesforce cloud platform for ERP/similar to peoplesoft for Lead to cash)
Administration experience
Worksite Address
1111 Pasquinelli Dr Ste 100,Westmont,Illinois,United States,60
Additional Information
Manager will be off starting Monday the 21st. We can resume recruiting after the new year/ interviews can be this week if we find someone right away.
External Communities Job Description
Our customer is seeking a resource to specifically help with financialforce on the salesforce.com platform, a resource must have 2-3 years of experience and prior experience on salesforce.com ; this is for one of the largest real estate firms globally.
EVP
This role is going to be tied to a massive CRM project, tieing all of their disparet CRM systems together. If someone is interested in working for a global real estate firm and a large CRM undertaking this would be a great opportunity; plus remote and plus contract and subs are okay.
Work Environment
very corporate feel, professional at a high level, high level of interaction with executives.
- provided by Dice