Job Description
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Responsibilities
Under the management of the Lab Manager or designee, this employee performs technical and nontechnical duties within the Laboratory. Duties include but not limited to WellStar Hospital Information System (HIS) Patient Care system registration, WellStar HIS Patient Care system laboratory test order entry. Contacting or notifying physicians of issues with orders, resolving customer service issues. This position also includes contacting nurses, physicians of notification values (critical) and recording information for Read Back (RBAC). This position may also be required to perform send-out duties if designated by facility. This position also includes other responsibilities such as maintaining standing order
system so that State Regulations are followed, assisting Patient Access Services with any questions regarding lab patients, pending logs, and staying up to date on all HIS revisions and additions.
Job Requirements:
Required Minimum Education: High School Diploma or equivalent
Required Minimum Experience: One year of previous computer skills required. Minimum 1 year of Customer
Service experience in Health Care environment preferred.
Required Minimum Certification: Not required
Required Minimum Skills: Requires excellent customer service skills, able to demonstrate good communication
skills, requires efficient and accurate computer skills, must be able to work and maintain professional demeanor
under stressful conditions; requires sufficient multi-tasking and organizational skills, must be able to gracefully
maintain composure in difficult situations.
