Mercer is seeking candidates for the following position. Candidates can be based in the Phoenix, Atlanta or Minneapolis office:
Senior Government Consultant/Client Leader
What can you expect?
- We specialize in assisting government-sponsored programs in becoming more efficient purchasers of health services. We bring the best critical thinkers forward in helping our clients address their issues
- The Senior Government Consultant/Client Leader position manages client relationships including service delivery, client satisfaction and retention
- This position will also participate in managing Mercer's Government Human Services Consulting business through active roles in business development meetings, training and intellectual capital development and/or initiatives to improve efficiencies and enhance service delivery
What is in it for you?
- Mercer's Health business has the world's largest and most influential benefits brokerage and consulting capabilities
- Work with the team that provides the optimal combination of local-market knowledge and nationally-driven best practices
- Beyond the in-depth training provided, new employees are included on client teams immediately, providing unique opportunities to learn more while helping team members with critical workloads and making a difference to our clients
- We run many social and new-hire events, outings, and employee networks. Having fun in the work you do comes from being a part of a client team and contributing to its success
We will count on you to:
- Manage the scope, budget and profitability of the overall client engagement
- Manage overall client relationship; responsible for service delivery, client satisfaction and retention; act as trusted advisor
- Lead key client engagements and large, complex projects, directing the work of the project team, developing strategic solutions that address client needs and issues
- Interact with clients on a regular basis by leading client meetings, answering questions,; clarifies and resolves unique and difficult issues related to client deliverables; applies advanced professional expertise to client projects
- Develop long-term relationships with clients and prospects and other key stakeholders
- Lead and have overall revenue growth accountability for a client(s)
- Drive new and expanded sales by identifying opportunities to meet clients' needs
- Drive new opportunities for all GHSC consulting sectors
- Generate revenue through acquisition of new clients, cross-selling to current clients and extending current client engagements
- Contribute to initiatives within the business; develop and share new intellectual capital, and define and implement the long-term business strategy in alignment with GHSC strategy
- Manage, develop and evaluate a team of professionals, providing effective performance feedback and career development opportunities
What you need to have:
- Bachelor's degree required; Master's degree or other professional credentials preferred
- 15+ years' experience in health care design and delivery, including experience in a consulting environment
- 5+ years' experience in Medicaid identifying, designing, recommending and implementing efficient, innovative business solutions for complex challenges with Medicaid programs either through state, federal, consulting or health plan/vendor experience
- Significant experience in leadership, including managing and developing a team of professionals
What makes you stand out:
- Excellent project management, presentation and interpersonal skills
- Strong oral and written communication skills.
- Good critical and strategic thinker
To learn more about Mercer's GHSC practice, please visit
Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh & McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh , Guy Carpenter and Oliver Wyman , Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit . Follow Mercer on Twitter .
Mercer LLC and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC).
Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
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