- Location: Atherton, CA
- Job Type: Full-time
- Schedule: Monday - Friday 8:30 AM - 5:00 PM
- Pay: $52,000 to $72,800 (+ up to 20% Bonus)
- Benefits: Health insurance, Paid time off
POSITION SUMMARY:
Excellence Services LLC is a privately owned company that provides luxury service for a high-net-worth family exclusively. We help our client enjoy life and encourage employee success, growth and development.
We are seeking a professional, high-energy, and service-oriented executive Housekeeper for a private family residence. The ideal candidate will have a hands-on approach as well as an ability to effectively manage additional Housekeepers. This is a rewarding role for a committed individual with a background in executive hospitality, high-end/luxury hotel experience, residential housekeeping as well as cleaning and housekeeping for a private home.
Primary responsibilities will include ensuring the smooth running of the household, performing administrative and household tasks, and working closely with other staff. A good candidate for this role will be a collaborator who can take direction and action from the Estate Manager and/or Principals with a "can-do" attitude. Must be able to consistently maintain the highest level of standards of service and overall efficiency of the residence.
RESPONSIBILITIES:
- Extensive experience in cleaning luxury homes.
- Can show flexibility and go the extra mile when needed to get the job done.
- Has deeper knowledge and experience in the care of fine finishing's, special surfaces and how to work around high-end artwork and antiques.
- Understands clearly which products work and ones that are not appropriate.
- Can independently make recommendations based on research and due diligence for the best products and understands the application of those products, can train other staff.
- Must have experience with steaming, ironing and caring of luxury fine linens and delicate fabrics.
- Able to track tasks using Google Sheets, Docs and Apps.
- Create daily, weekly, and monthly housekeeping checklists and confirm by personally inspecting each task is being completed and expectations are met.
- Update, track and schedule maintenance for any cleaning related services or equipment when needed.
- Inspection of all linens and towels regularly making notes and reporting when items need to be replaced or are damaged.
- Sort and wash laundry using machines or by hand as required.
- Wash, dust, polish, vacuum, and sweep assigned areas.
REQUIREMENTS:
- Must be Fluent in English with exceptional communication skills, both written and verbal.
- 7 + years of housekeeping experience working in a high-level private home and/or luxury hospitality.
- Excellent references required from both current and previous employers.
- Solid working knowledge of Mac/PC operating systems and smart home systems.
- Valid Driver's License; confident and responsible driver.
- Must pass an extensive background and reference check.