Hargray' s Mission - To Envision and deliver customer delight
Are you passionate about making a difference in people's lives? Do you enjoy a fast-paced work environment? Then you should join the Hargray Communications team as the Sr. Manager, Business Development & Relations.
About Hargray Communications - For over 70 years, Hargray has been connecting customers and the world, growing into an industry leader providing residential, business, enterprise, and carrier wholesale communications services in a four-state region. Our purpose is to empower people and communities to connect and thrive. We execute that purpose through our mission of envisioning and delivering customer delight and through strong, local leadership and operational presence. Our team of more than 800 colleagues across multiple southeast locations is committed to excellence, delivering the most advanced technology and our customers' best service. We have a long history of consistent growth that outpaces the industry, and we believe in developing our colleagues and providing an environment of opportunities for them to achieve more than they thought possible. We also offer a wide range of benefits and a strong, incentive-based compensation package.
General Description of the position:
Responsible for identifying the strategic client and community influencers within 3 state areas (GA, AL, SC) that would launch investment in a managed services and metro-fiber network to provide data, voice, video services, and managed services. The position is focused on prospecting within high profile accounts, municipalities, universities, schools, hospitals, across a variety of other industries, including manufacturing, hospitality, and financial services, amongst others. Additional responsibilities include managing/enhancing existing relationships to produce additional revenue opportunities while securing the current revenue base. This position will also work closely with the local markets, HC General Managers, and their teams to collaborate and position the value of Hargray in strategic new/ existing communities.
Duties and Responsibilities
- Possess strong ability to hunt, find new business, and build a strong pipeline via a consultative sales approach
- Strong ability to articulate the value proposition to prospective customers
- Establish a sales strategy for your territory and effectively execute it to deliver on your assigned quota. Develop individual prospect account plans and establish individual sales strategies with each prospective account
- Ability to drive strategic relationships with key influencers and economic development organizational leaders
- Use MS Dynamics and outreach to track prospecting and sales activity, ensure accurate contact information is on each prospective customer/customer records, and manage your opportunities to give the business clear visibility of opportunities on a monthly/quarter/yearly basis.
- Manage customer relationships and interactions through all stages of the sales cycle; prospecting to contract closure
- Establish productive, professional relationships with key personnel, influencers, and decision-makers in all customer accounts, including C-level Executives
- Provide feedback to the leadership team on industry trends, key customer and strategic partner activities
- Experience responding to RFPs in education and government is helpful
- Ability to drive strategic alliances and partnerships to develop lead sources, including (but not limited to) referral programs
- Experience responding to government and education RFPs is critical, as is the knowledge of how to ensure awareness of all RFPs being placed for bid
- Ability to work independently as a professional - strategically or with the team
- The position could potentially require significant travel across a 3-state region. We are looking for a "road warrior" who can stay focused on key accountabilities while working in their territory away from a corporate environment. Estimated travel is 33% of the time
- Consistent track record of meeting and exceeding performance objectives in a business development/hunting role
Minimum Qualifications:
- Bachelor's degree in related field or equivalent experience
- 8 or more years of telecommunications preferred
- 8 or more years of development/construction industry experience
- Possess technical, financial, and organizational skills required to provide timely responses to build out scheduling and other technical requests from developers
- Strong relationship building skills and business acumen required, including responsiveness and technical understanding of developer present and future needs
- Strong interpersonal, verbal, and written communications skills
- Strong attention to detail
- Strong negotiation skills
- Excellent interpersonal skills and exceptional presentation skills
- Strong analytical skills
- Strong customer service skills
EOE/Disability