Field Service Engineer IV

  • Perspecta
  • Norfolk, Virginia
  • 01/21/2021
Full time

Job Description

Business Group Highlights

Defense

The Defense group supports the Department of Defense (DoD) mission to keep our homeland and its citizens safe. We provide solutions to improve the Nation's defense by providing software, systems engineering, IT, training and logistics and fleet management solutions.


Responsibilities

Perspecta is searching for a full time, Field Service Engineer to support our customer site at the Cruise Missile Support Activity Atlantic (CMSA LANT) in Norfolk, VA. As the Field Service Engineer, you will be supporting the Theater Mission Planning Center (TMPC) products developed by Perspecta. Systems include the Mission Distribution System (MDS), TMPC Operations and Status Tool (TOST) / Tasking Manager (TM),
TMPC Enterprise Databases (TED), Intelligence Situational Awareness Tool (ISAT), and TMPC Communications System (TCOMMS) Communications Interface Processor (TCIP). TMPC is a segment of the Tomahawk Weapon System (TWS) that provides the capabilities for planning and executing Tomahawk strike operations, managing Tomahawk resources, preparing and controlling Tomahawk training, and creating and managing Tomahawk missions and supporting information.

You will be working directly with the customer onsite. Candidate must be team oriented and able to work in a DoD
environment.

The candidate responsibilities include:
• System and database management
• System/software/database archive/disaster recovery management
• Troubleshoot and diagnose system/software issues
• Maintain systems with software and security updates
• Support system upgrades/installations
• Monitor system performance and product assurance
• Investigate and report software discrepancies
• Provide user training on TMPC products
• Participate in system integration planning
• Work with users to define system requirements
• Maintain site configuration documentation


Qualifications

REQUIRED SKILLS AND EXPERIENCE


• B.S. Degree in Information Technology or related field with 8-10 years of related experience, or at least 12 years of related work experience
• General technical knowledge and experience with Microsoft products, including: Operating Systems, SQL and Office
• Must have or within 6 months obtain DoD Directive 8570 Information Assurance compliance (Security+ certification) and within 12 months obtain Computing Environment compliance
• Possess a technical background with good troubleshooting skills
• Possess good oral and written skills

DESIRED SKILLS


• Experience with the configuration, maintenance, and troubleshooting of Microsoft/Linux OS:
- Windows 10, Server 2012/2016, RedHat
• Experience working with the following:
- Microsoft SQL Server or SQL Server Management Studio, Active Directory
- XML Stylesheet, HTML, Windows PowerShell
• Possess software and/or systems engineering skills
• General knowledge of networking
• Operational knowledge of TMPC
• Prior experience with TLAM mission planning/execution workflow

Security Clearance Requirement
• U.S. Citizenship required. Candidates must have or able to attain a DoD TOP SECRET/SCI security clearance.


For Colorado Residents

The Colorado Equal Pay for Equal Work Act requires employers in the state of Colorado to disclose the following information. If the position applied to is not located in Colorado, the following information may not apply. Salary Minimum: $69,118.40 Salary Maximum:$147,784.00 The base salary range above represents the low and high end of the Perspecta salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Perspecta's total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Perspecta provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).
About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sector-from investigative services and IT strategy to systems work and next-generation engineering.

Our promise is simple: never stop solving our nation's most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to do just that, as a partner of choice across the entire sector.

Perspecta is an AA/EEO Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

As a government contractor, Perspecta abides by the following provision

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of the other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).