Director of Claims Operational Analytics

  • AmTrust North America
  • Boston, Massachusetts
  • 01/19/2021
Full time

Job Description



Overview

The Director is responsible for supporting the Claims organization by providing data, analytics and reporting to identify opportunities to improve efficiency and effectiveness. The right candidate will bring a balance of analytical abilities, creativity, execution and team management skills to the table. Maintains a solid understanding of AmTrust's mission, vision, and values. Upholds the standards of the AmTrust and Claims organization.



Responsibilities

  • Collaborates with Claims and Actuarial department heads to coordinate complex analysis of claims trends and patterns.
  • Learns business processes and understand relevant data.
  • Adept and evaluating and pivoting very large data sets with an ability to spot trends and present business insights.
  • Prepares deliverables for, and collaborates with, senior leaders and cross-functional teams.
  • Supports Claims leadership team with ad-hoc requests.
  • Performs other functionally related duties as assigned.


Qualifications

Required:

  • Bachelor's degree
  • 9+ years financial or operational analytical experience
  • Experience with Office particularly Excel, Power BI, and SharePoint.
  • Experience using writing advanced SQL with BI software suites
  • Extensive prior experience in reporting and data visualization solutions, consulting or business analysis.
  • Familarity with actuarial concepts
  • Experience building and interpreting triangles
  • Ability to operate autonomously and lead cross-functional teams
  • Experience leading a team of analysts

Preferred:

  • MBA
  • Familiarity with Managed Care
  • Understand healthcare data (claims, medical, and pharmacy) to enable evaluation of Managed Care strategic initiatives
  • Understand healthcare terminology and healthcare industry trends

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

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