System Admin to the Market Prominence (MP) system

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services currently seeks a System Admin to Market Prominence to join our team working remote on a temporary assignment.

Key Responsibilities:

• Collaborate with Manager to prioritize work assignments to meet departmental deliverable's and development goals
• Identify opportunities for process re-engineering; make proposals and recommendations for process improvement
• Serve as a System Admin to the Market Prominence (MP) system
• Maintain and Update Configuration, Workflows, Queues, and Reporting within MP using the Internal Support Model guidance for documentation and system updates
• Development of Queries and Reporting utilizing MS Access, SQL, Excel, etc.
• Development of Business Requirement documents for database and application changes, including business process change
• Support the UAT team with Testing activities, including development of use case documentation, with departmental SMEs as needed
• Perform in-depth user acceptance testing within the department
• Act as liaison with Information Systems on technical issues
• Collaborate with the Enrollment System Vendor throughout the project life cycle for Requirements documentation, SDD and FDD review and approval, and User Acceptance Testing through Sign-off
• Facilitate the timely resolution of production related IS issues, as well as issues relating to MP system, including appropriate documentation of the issues/resolution.
• Analyze files and reports (from various sources), raise questions, research; translate data into information
• Serve as escalation point for staff, specifically focusing on Testing and Production Support issues
• Facilitate the dissemination of issue and resolution information to impacted staff and departments
• Work on project teams and/or Lead work-groups to produce timely and accurate deliverable's.
• Provide performance and project updates to Manager
• Keep staff up to date on business objectives, plans, and production support resolution.
• Attend department, Senior Products, and THP meetings
• Prepare and present information at meetings as needed

SKILL REQUIREMENTS:

• Significant MS Office experience (intermediate/advanced level)
• Strong SQL query writing experience
• MS Access or other relational database experience
• Strong organizational and time management skills
• Solid/effective verbal and written communication skills

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.

NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.