Softek International Inc.
Washington, Washington DC
Job Type Part-time Description Specialist should be capable of providing security control assessments in accordance with NIST Risk Management Framework and the Committee on National Security Systems (CNSS)'s guidance and standards. Able to validate those assessments and analysis of DHS NSS and other designated systems, appliances, or applications. Evaluate cyber risk indicators, including those risks stemming from cyber threats and protections that are in place to mitigate those threats. (e.g., Common Vulnerabilities and Exposures (CVE), Computer Emergency Readiness Team (CERT), Information Assurance Vulnerability Alert (IAVM), etc.). Duties/Responsibilities: Draft and finalize DHS National Security System and Sensitive System Policy proposals and updates. Draft DHS NSS Assessment, Compliance, and Policy Support Standard Operating Procedures and Playbooks Draft DHS RMF Processes and Procedures Provide Analysis Report from Cybersecurity Threats and Vulnerabilities Research (both OSINT and other sources) Assist with the development and maintenance of formal documented NSS Assessment and Compliance SOPs. SOPs shall provide the operational basis for the DHS NSCD Compliance CONOPS. Continuously tune and update Government provided cyber risk recommendations to specifically designated systems through continuous monitoring through established CONMON processes of select NSCD-defined controls, Plans of Action and Milestones (POAM) monitoring and mitigations, and common cyber threats to DHS assets. Provide recommendations and produce consistent comprehensive reports. Activities include: Implementation, training, and SOP development and maintenance of implemented solutions In-depth analysis to determine trends and patterns of cyber threat information. Reporting results of all analyses to the Government Leads and DHS NSCD Director Document lessons learned after security control assessments and customer on- site assistance visits (COAV). Attend regular and ad-hoc NSS related meetings, to include ERB (Engineering Review Board),C-ICCB (Classified Infrastructure Change Control Board), HSDN Safeguarding and Information Assurance (IA) Governance Board, CIACS (Classified Information Assurance Compliance System) status meetings. Participate in NSCD Site Compliance Fulfill/complete/meet/act in accordance with DHS NSCD guidance. Adhere to all CONOPS, DHS NSCD procedures and guidance (CNSS, NIST and DHS 4300B Security Policy) when performing NSS compliance activities/reporting. Manage the reporting cyber security compliance events that affect DHS NSS. Document all compliance activities, to include any incoming DHS Chief Information Security Officer (CISO) and DHS Information and Analysis (I&A) requests for information. Maintain an up-to-date list of Department, Component, and relevant cyber-IA POCs in designated website. Utilize DHS NSCD-authorized compliance tracking system(s) tool to track approvals, compliance activities, and reporting. Compliance reports shall be in business language and effectively communicate the effect on the mission, what assets were evaluated, what was the resultant cyber risk recommendation, and the plan to mitigate any resultant cyber risk issues. Conduct research on cyber threats, assess the protections in place to mitigate cyber threats, determine and document risks associated to the associated DHS NSS asset in the corresponding Risk Assessment Report. Keep the DHS CISO and other key stakeholders informed of matters concerning the DHS NSS security posture. Serve as an advisor to DHS NSCD Government personnel who represent DHS to external Government Agencies and National Security forums and discussions, as they relate to DHS NSS compliance activities. Conduct weekly/monthly POAM monitoring and review to ensure mitigation due dates do not expire, and work with the system owners, ISSOs and other system security representatives to ensure POAM timely closures. To be determined at the order level. Provide analysis and feedback on DHS security artifacts when assigned to NSCD, to include but not limited to Memorandum of Understandings (MOU), Memorandum of Agreements (MOA), and Interconnection Security Agreements (ISA). Support the development and update of DHS NSCD Information Safeguarding and Risk Management Council (ISRMC) processes and procedures. Propose security policy enhancements, through gap analysis, in coverage and/or new capabilities that would further promote the Department's national security posture. Support the formulation of DHS NSCD Standard Operating Procedures and playbooks for security practices that involve NSCD initiatives. Perform DHS National Security Exception (NSE) review and analysis in support of Section 508 compliance. Additional Support: Prepare documents such as charters, agendas, presentations, and memorandum. Maintain distribution groups, points of contact lists, and group membership listings. Publish messages and notifications to the DHS community. Coordinate with the CISOD Business Offices to route and track communications with executives and HQ components. Create and maintain forms, document templates and a register for CISOD forms and templates which support cybersecurity activities throughout the department. Prepare, track, and provide status reports on data calls. Develop, maintain, and update Standard Operating Procedures (SOPs), handbooks, ConOps and instructions for all internal processes. Keep up to date internal SOP/documentations of all processes at a location specified by the Federal Lead (SharePoint, Shared Folder, Knowledgebase, etc.). Generate meetings minutes as requested. Follow and leverage the internal DHS processes to perform their duties. Create and deploy custom reports and dashboards, working with the government points of contact, to provide specific content to the government on a need by basis and as otherwise specified by the Federal Leads on a set frequency. Provide weekly and ad hoc reports summarizing the adherence to agreed-upon schedules. The report shall include detailed summaries of: length and number of delays recommendations for "get-well" plans Additionally, reports shall summarize work completed and milestones met to include metrics. Generate trending and ad-hoc reports as requested. Reporting includes extracting data from the CISOD databases, designing, developing, and implementing automated reports. Data being reported may represent subsets of the overall Performance reporting or new/unique data sets based on entire compliance data stored within the supporting tools. Engage and support in planning and coordinating the various Working Group Meetings Provide guidance and recommendations to Federal SMEs on processes and projects. Provide customer service support to DHS Enterprise by responding and resolving DHS Helpdesk tickets. Support modernization of all Cybersecurity processes and methodologies to be employed across the Enterprise and MGMT Collaborate/coordinate successfully with other contract vendors/Government personnel. Respond to component questions via helpdesk tickets, Microsoft Teams messages, emails, and phone calls. Provide recommendations and feedback on the DHS policies. Provide, develop, maintain, update, store, and distribute weekly/monthly/quarterly/ad-hoc reports, meeting minutes, user feedback as requested by the Federal Lead. Propose process improvements accordingly to Federal Lead. Support Cybersecurity process innovation and automation to support the new Cybersecurity processes and methodologies that will be developed in automated tools. Develop, update, maintain and provide training materials and resources to provide guidance to DHS Enterprise and MGMT on subject areas. Develop, maintain, update, store, and distribute Standard Operating Procedures for all routine activities to ensure standardization of activities and enable the transition of activities across members of the team. Develop metrics and recommend improvements for tracking progress on cybersecurity subject areas and programs. Develop and maintain weekly Executive reports and PMR reports. Attend Working Groups, meetings and discussions and provide feedback and ideas for improvements. Develop unique Cybersecurity training materials and resources to provide guidance regarding process, documentation and understanding of responsibilities. This can be provided in-person, online or on a training platform like the Performance and Learning Management System (PALMS) or the Federal Virtual Training Environment (FedVTE). Develop trainings for users across HQ components based on the new changes recommended by DHS Management for this FY. Develop and maintain Key Performance Indicators (KPI) and metrics to evaluate the performance and identify key areas of improvements in the subject areas or programs. Recommend changes to improve the quality and reduce the level of effort and elapsed time required for approved metrics weekly to the Federal Lead. Develop metric reports to evaluate Cybersecurity Risk management and Scorecard progress on weekly/monthly basis. Collaborate with other teams to ensure that Cybersecurity processes are effectively maintained and tracked. Work with DHS Enterprise to identify, develop, and implement Cybersecurity programs best practices, and general guidance for use across the federal government. Support current and future enhancements and transition of DHS CISOD tools and requirements. Requirements Experience/Years of Relevant Experience: Required Experience: 4+ years. Education/Certificates: Bachelor's degree in computer science or related field. Certification: CISSP, CAP or Security +Clearance: Top Secret SCILocation: Hybrid, SCIF, TSA Headquarters 6595 Springfield Center Dr. Springfield, VA 22150
04/27/2024
Full time
Job Type Part-time Description Specialist should be capable of providing security control assessments in accordance with NIST Risk Management Framework and the Committee on National Security Systems (CNSS)'s guidance and standards. Able to validate those assessments and analysis of DHS NSS and other designated systems, appliances, or applications. Evaluate cyber risk indicators, including those risks stemming from cyber threats and protections that are in place to mitigate those threats. (e.g., Common Vulnerabilities and Exposures (CVE), Computer Emergency Readiness Team (CERT), Information Assurance Vulnerability Alert (IAVM), etc.). Duties/Responsibilities: Draft and finalize DHS National Security System and Sensitive System Policy proposals and updates. Draft DHS NSS Assessment, Compliance, and Policy Support Standard Operating Procedures and Playbooks Draft DHS RMF Processes and Procedures Provide Analysis Report from Cybersecurity Threats and Vulnerabilities Research (both OSINT and other sources) Assist with the development and maintenance of formal documented NSS Assessment and Compliance SOPs. SOPs shall provide the operational basis for the DHS NSCD Compliance CONOPS. Continuously tune and update Government provided cyber risk recommendations to specifically designated systems through continuous monitoring through established CONMON processes of select NSCD-defined controls, Plans of Action and Milestones (POAM) monitoring and mitigations, and common cyber threats to DHS assets. Provide recommendations and produce consistent comprehensive reports. Activities include: Implementation, training, and SOP development and maintenance of implemented solutions In-depth analysis to determine trends and patterns of cyber threat information. Reporting results of all analyses to the Government Leads and DHS NSCD Director Document lessons learned after security control assessments and customer on- site assistance visits (COAV). Attend regular and ad-hoc NSS related meetings, to include ERB (Engineering Review Board),C-ICCB (Classified Infrastructure Change Control Board), HSDN Safeguarding and Information Assurance (IA) Governance Board, CIACS (Classified Information Assurance Compliance System) status meetings. Participate in NSCD Site Compliance Fulfill/complete/meet/act in accordance with DHS NSCD guidance. Adhere to all CONOPS, DHS NSCD procedures and guidance (CNSS, NIST and DHS 4300B Security Policy) when performing NSS compliance activities/reporting. Manage the reporting cyber security compliance events that affect DHS NSS. Document all compliance activities, to include any incoming DHS Chief Information Security Officer (CISO) and DHS Information and Analysis (I&A) requests for information. Maintain an up-to-date list of Department, Component, and relevant cyber-IA POCs in designated website. Utilize DHS NSCD-authorized compliance tracking system(s) tool to track approvals, compliance activities, and reporting. Compliance reports shall be in business language and effectively communicate the effect on the mission, what assets were evaluated, what was the resultant cyber risk recommendation, and the plan to mitigate any resultant cyber risk issues. Conduct research on cyber threats, assess the protections in place to mitigate cyber threats, determine and document risks associated to the associated DHS NSS asset in the corresponding Risk Assessment Report. Keep the DHS CISO and other key stakeholders informed of matters concerning the DHS NSS security posture. Serve as an advisor to DHS NSCD Government personnel who represent DHS to external Government Agencies and National Security forums and discussions, as they relate to DHS NSS compliance activities. Conduct weekly/monthly POAM monitoring and review to ensure mitigation due dates do not expire, and work with the system owners, ISSOs and other system security representatives to ensure POAM timely closures. To be determined at the order level. Provide analysis and feedback on DHS security artifacts when assigned to NSCD, to include but not limited to Memorandum of Understandings (MOU), Memorandum of Agreements (MOA), and Interconnection Security Agreements (ISA). Support the development and update of DHS NSCD Information Safeguarding and Risk Management Council (ISRMC) processes and procedures. Propose security policy enhancements, through gap analysis, in coverage and/or new capabilities that would further promote the Department's national security posture. Support the formulation of DHS NSCD Standard Operating Procedures and playbooks for security practices that involve NSCD initiatives. Perform DHS National Security Exception (NSE) review and analysis in support of Section 508 compliance. Additional Support: Prepare documents such as charters, agendas, presentations, and memorandum. Maintain distribution groups, points of contact lists, and group membership listings. Publish messages and notifications to the DHS community. Coordinate with the CISOD Business Offices to route and track communications with executives and HQ components. Create and maintain forms, document templates and a register for CISOD forms and templates which support cybersecurity activities throughout the department. Prepare, track, and provide status reports on data calls. Develop, maintain, and update Standard Operating Procedures (SOPs), handbooks, ConOps and instructions for all internal processes. Keep up to date internal SOP/documentations of all processes at a location specified by the Federal Lead (SharePoint, Shared Folder, Knowledgebase, etc.). Generate meetings minutes as requested. Follow and leverage the internal DHS processes to perform their duties. Create and deploy custom reports and dashboards, working with the government points of contact, to provide specific content to the government on a need by basis and as otherwise specified by the Federal Leads on a set frequency. Provide weekly and ad hoc reports summarizing the adherence to agreed-upon schedules. The report shall include detailed summaries of: length and number of delays recommendations for "get-well" plans Additionally, reports shall summarize work completed and milestones met to include metrics. Generate trending and ad-hoc reports as requested. Reporting includes extracting data from the CISOD databases, designing, developing, and implementing automated reports. Data being reported may represent subsets of the overall Performance reporting or new/unique data sets based on entire compliance data stored within the supporting tools. Engage and support in planning and coordinating the various Working Group Meetings Provide guidance and recommendations to Federal SMEs on processes and projects. Provide customer service support to DHS Enterprise by responding and resolving DHS Helpdesk tickets. Support modernization of all Cybersecurity processes and methodologies to be employed across the Enterprise and MGMT Collaborate/coordinate successfully with other contract vendors/Government personnel. Respond to component questions via helpdesk tickets, Microsoft Teams messages, emails, and phone calls. Provide recommendations and feedback on the DHS policies. Provide, develop, maintain, update, store, and distribute weekly/monthly/quarterly/ad-hoc reports, meeting minutes, user feedback as requested by the Federal Lead. Propose process improvements accordingly to Federal Lead. Support Cybersecurity process innovation and automation to support the new Cybersecurity processes and methodologies that will be developed in automated tools. Develop, update, maintain and provide training materials and resources to provide guidance to DHS Enterprise and MGMT on subject areas. Develop, maintain, update, store, and distribute Standard Operating Procedures for all routine activities to ensure standardization of activities and enable the transition of activities across members of the team. Develop metrics and recommend improvements for tracking progress on cybersecurity subject areas and programs. Develop and maintain weekly Executive reports and PMR reports. Attend Working Groups, meetings and discussions and provide feedback and ideas for improvements. Develop unique Cybersecurity training materials and resources to provide guidance regarding process, documentation and understanding of responsibilities. This can be provided in-person, online or on a training platform like the Performance and Learning Management System (PALMS) or the Federal Virtual Training Environment (FedVTE). Develop trainings for users across HQ components based on the new changes recommended by DHS Management for this FY. Develop and maintain Key Performance Indicators (KPI) and metrics to evaluate the performance and identify key areas of improvements in the subject areas or programs. Recommend changes to improve the quality and reduce the level of effort and elapsed time required for approved metrics weekly to the Federal Lead. Develop metric reports to evaluate Cybersecurity Risk management and Scorecard progress on weekly/monthly basis. Collaborate with other teams to ensure that Cybersecurity processes are effectively maintained and tracked. Work with DHS Enterprise to identify, develop, and implement Cybersecurity programs best practices, and general guidance for use across the federal government. Support current and future enhancements and transition of DHS CISOD tools and requirements. Requirements Experience/Years of Relevant Experience: Required Experience: 4+ years. Education/Certificates: Bachelor's degree in computer science or related field. Certification: CISSP, CAP or Security +Clearance: Top Secret SCILocation: Hybrid, SCIF, TSA Headquarters 6595 Springfield Center Dr. Springfield, VA 22150
This position is in the Conventional Production Organization. This position is based in the Houston, Texas corporate office and will require international travel to EG during active offshore field completion or well intervention activities. This position is responsible for designing completions, preparing detailed procedures, cost estimates, and other documentation while working with the service providers and offshore field supervisors during the operations execution phase. The successful candidate will be tasked to further the understanding of our current completion philosophy and potential enhanced completion designs for the offshore platform based asset consisting of dry tree- surface wellhead systems, large bore tubulars, high-rate gas production, low bottom hole pressure from a retrograde condensate type reservoir in an offshore field located in 250' water depth with the wells being +/- 13,000' TVD / 15,500â MD maximum, 300deg F BHT and 1,500 psi SITP. The successful candidate is required to have a solid understanding of completion engineering fundamentals and offshore well servicing techniques such as slickline, electric line, coiled tubing/nitrogen. A successful candidate will have to demonstrate a desire to enhance performance, drive innovation and operational efficiencies. As with all members of the EG asset team, the completion engineer is responsible for leading efforts in Health, Environment, and Safety (HES) for all projects supervised. This will consist of meeting with contractors, both on and off-site, considering HES issues during contracting for completion designs, implementation, participating in incident investigations, generating corrective actions, and providing HES operational leadership during active field operations. The candidate must also demonstrate continuous improvement, both operationally and in HES realm, which requires close collaboration with other Houston and EG based Asset Team members, offshore field personnel and in country service providers. A strong emphasis on collaboration, influence and leadership is a requirement of this position. The individual selected will show aptitude for problem solving and have and demonstrate creativity and innovation. Job Responsibilities: â Develop completion designs and cost estimates, where such estimates and plans are distributed both internally and to partners for business planning. â Working with the subsurface, production, drilling team members and vendors to develop completion detailed procedures following regulations and company standards. â Work with Offshore Production and Subsurface teams to develop stimulation programs to mitigate scale build up, water blockages and other downhole issues. Supervise operational execution of the programs. â Supervise coiled tubing N2 jetting of wells that have liquid loaded. â Work with asset team members to identify and mitigate any well production risks associated with downhole scale formation or completion/formation deterioration. â Support and provide oversight supervision during the operational execution of completion activities. â Work within the Company's Management System confines, utilize and embrace the Management of Change requirements. â Perform casing and tubing design, analysis, and integrity models to ensure isolation and integrity during stimulation and during the life cycle of production operations. â Identify completion equipment needs, participate in equipment and vendor selection and monitoring of selected vendor performance. â Generate well/project specific AFEs and track variances to actual performance. â Interface and collaborate regularly with the global supply chain team, drilling/production/reservoir engineers, geoscientists, data scientists and HES personnel. â Perform monthly accounting responsibilities such as cost tracking, equipment inventory control, accruals, and variance analysis. â Prepare and deliver technical presentations for management reviews, peer reviews, and technical committee meetings. â Accept accountability for success and failure; communicate and disseminate details on both to improve overall operational efficiency and HES performance. â Provide safety leadership throughout completion operations. Participate in or lead incident investigations, vendor visits, or safety meetings as required. Requirements: â Education - Petroleum or Mechanical Engineering degree preferred, but based on work history an alternative engineering degree is acceptable. â 7-12 years of experience: 7+ years conventional completion engineering / well servicing experience, minimum 3 years with an Operator. Offshore operations experience preferred. â Ability to travel internationally to Equatorial Guinea for meetings and work short term or rotational assignments to provide 24/7 support for operations oversight. â Solid technical background on casing & tubing designs, completion equipment, cased hole logging/diagnostics, well servicing with wireline and coiled tubing. â Awareness of completion / well servicing workflow processes and software (SAP, WellCat, WellView, Nodal Analysis, etc.) â Software experience with Cerberus or similar downhole/conveyance modeling software. â Strong command of Microsoft Office Suite (Excel, PowerPoint, Word, Project, Access). â Additional Skills: Must have excellent verbal and written communication skills with the ability to handle and prioritize multiple tasks at one time. Must be a self-motivated individual with a strong drive to improve results and possess excellent teamwork/collaboration, planning, and organizing skills. â Fluent in Spanish (written and verbal communication) is a plus With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
04/27/2024
Contractor
This position is in the Conventional Production Organization. This position is based in the Houston, Texas corporate office and will require international travel to EG during active offshore field completion or well intervention activities. This position is responsible for designing completions, preparing detailed procedures, cost estimates, and other documentation while working with the service providers and offshore field supervisors during the operations execution phase. The successful candidate will be tasked to further the understanding of our current completion philosophy and potential enhanced completion designs for the offshore platform based asset consisting of dry tree- surface wellhead systems, large bore tubulars, high-rate gas production, low bottom hole pressure from a retrograde condensate type reservoir in an offshore field located in 250' water depth with the wells being +/- 13,000' TVD / 15,500â MD maximum, 300deg F BHT and 1,500 psi SITP. The successful candidate is required to have a solid understanding of completion engineering fundamentals and offshore well servicing techniques such as slickline, electric line, coiled tubing/nitrogen. A successful candidate will have to demonstrate a desire to enhance performance, drive innovation and operational efficiencies. As with all members of the EG asset team, the completion engineer is responsible for leading efforts in Health, Environment, and Safety (HES) for all projects supervised. This will consist of meeting with contractors, both on and off-site, considering HES issues during contracting for completion designs, implementation, participating in incident investigations, generating corrective actions, and providing HES operational leadership during active field operations. The candidate must also demonstrate continuous improvement, both operationally and in HES realm, which requires close collaboration with other Houston and EG based Asset Team members, offshore field personnel and in country service providers. A strong emphasis on collaboration, influence and leadership is a requirement of this position. The individual selected will show aptitude for problem solving and have and demonstrate creativity and innovation. Job Responsibilities: â Develop completion designs and cost estimates, where such estimates and plans are distributed both internally and to partners for business planning. â Working with the subsurface, production, drilling team members and vendors to develop completion detailed procedures following regulations and company standards. â Work with Offshore Production and Subsurface teams to develop stimulation programs to mitigate scale build up, water blockages and other downhole issues. Supervise operational execution of the programs. â Supervise coiled tubing N2 jetting of wells that have liquid loaded. â Work with asset team members to identify and mitigate any well production risks associated with downhole scale formation or completion/formation deterioration. â Support and provide oversight supervision during the operational execution of completion activities. â Work within the Company's Management System confines, utilize and embrace the Management of Change requirements. â Perform casing and tubing design, analysis, and integrity models to ensure isolation and integrity during stimulation and during the life cycle of production operations. â Identify completion equipment needs, participate in equipment and vendor selection and monitoring of selected vendor performance. â Generate well/project specific AFEs and track variances to actual performance. â Interface and collaborate regularly with the global supply chain team, drilling/production/reservoir engineers, geoscientists, data scientists and HES personnel. â Perform monthly accounting responsibilities such as cost tracking, equipment inventory control, accruals, and variance analysis. â Prepare and deliver technical presentations for management reviews, peer reviews, and technical committee meetings. â Accept accountability for success and failure; communicate and disseminate details on both to improve overall operational efficiency and HES performance. â Provide safety leadership throughout completion operations. Participate in or lead incident investigations, vendor visits, or safety meetings as required. Requirements: â Education - Petroleum or Mechanical Engineering degree preferred, but based on work history an alternative engineering degree is acceptable. â 7-12 years of experience: 7+ years conventional completion engineering / well servicing experience, minimum 3 years with an Operator. Offshore operations experience preferred. â Ability to travel internationally to Equatorial Guinea for meetings and work short term or rotational assignments to provide 24/7 support for operations oversight. â Solid technical background on casing & tubing designs, completion equipment, cased hole logging/diagnostics, well servicing with wireline and coiled tubing. â Awareness of completion / well servicing workflow processes and software (SAP, WellCat, WellView, Nodal Analysis, etc.) â Software experience with Cerberus or similar downhole/conveyance modeling software. â Strong command of Microsoft Office Suite (Excel, PowerPoint, Word, Project, Access). â Additional Skills: Must have excellent verbal and written communication skills with the ability to handle and prioritize multiple tasks at one time. Must be a self-motivated individual with a strong drive to improve results and possess excellent teamwork/collaboration, planning, and organizing skills. â Fluent in Spanish (written and verbal communication) is a plus With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity As a dedicated Experienced Life and Annuity Actuary, you will work on the Life Actuarial Valuation team in USAA's Chief Financial Office. They will work to develop models, calculators, tools, processes, and controls for Deposit Asset Accounting, Life Reinsurance Current Expected Credit Losses (CECL), and Risk Based Capital (RBC). This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Performs complex and often unique work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. Reviews laws and regulations to ensure all processes are compliant and provides recommendations for improvements. Monitors industry communications regarding potential changes to existing laws and regulations. Shares knowledge with team members and serves as a key resource to entire team, including leadership, on escalated issues and navigates obstacles to deliver work product. Serves as a Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc. Leads a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas. Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders. Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership. Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals. Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends. Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years actuarial experience and attainment of Fellow within the Society of Actuaries; OR 12 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc. Experience leading a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas. Demonstrated experience preparing effective documentation, facilitating training and development, and presenting to various levels of management. What sets you apart: Proficient in Python or R Experience with reinsurance transactions Deposit Asset Accounting experience Able to translate actuarial and accounting concepts into proficient and portable code Experience with projecting RBC Experience with CECL Experience with FRB SR 11-7 The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230 - $264,200. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/26/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity As a dedicated Experienced Life and Annuity Actuary, you will work on the Life Actuarial Valuation team in USAA's Chief Financial Office. They will work to develop models, calculators, tools, processes, and controls for Deposit Asset Accounting, Life Reinsurance Current Expected Credit Losses (CECL), and Risk Based Capital (RBC). This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Performs complex and often unique work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. Reviews laws and regulations to ensure all processes are compliant and provides recommendations for improvements. Monitors industry communications regarding potential changes to existing laws and regulations. Shares knowledge with team members and serves as a key resource to entire team, including leadership, on escalated issues and navigates obstacles to deliver work product. Serves as a Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc. Leads a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas. Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders. Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership. Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals. Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends. Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years actuarial experience and attainment of Fellow within the Society of Actuaries; OR 12 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc. Experience leading a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas. Demonstrated experience preparing effective documentation, facilitating training and development, and presenting to various levels of management. What sets you apart: Proficient in Python or R Experience with reinsurance transactions Deposit Asset Accounting experience Able to translate actuarial and accounting concepts into proficient and portable code Experience with projecting RBC Experience with CECL Experience with FRB SR 11-7 The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230 - $264,200. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity As a dedicated Experienced Life and Annuity Actuary, you will work on the Life Actuarial Valuation team in USAA's Chief Financial Office. They will work to develop models, calculators, tools, processes, and controls for Deposit Asset Accounting, Life Reinsurance Current Expected Credit Losses (CECL), and Risk Based Capital (RBC). This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Performs complex and often unique work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. Reviews laws and regulations to ensure all processes are compliant and provides recommendations for improvements. Monitors industry communications regarding potential changes to existing laws and regulations. Shares knowledge with team members and serves as a key resource to entire team, including leadership, on escalated issues and navigates obstacles to deliver work product. Serves as a Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc. Leads a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas. Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders. Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership. Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals. Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends. Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years actuarial experience and attainment of Fellow within the Society of Actuaries; OR 12 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc. Experience leading a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas. Demonstrated experience preparing effective documentation, facilitating training and development, and presenting to various levels of management. What sets you apart: Proficient in Python or R Experience with reinsurance transactions Deposit Asset Accounting experience Able to translate actuarial and accounting concepts into proficient and portable code Experience with projecting RBC Experience with CECL Experience with FRB SR 11-7 The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230 - $264,200. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/26/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity As a dedicated Experienced Life and Annuity Actuary, you will work on the Life Actuarial Valuation team in USAA's Chief Financial Office. They will work to develop models, calculators, tools, processes, and controls for Deposit Asset Accounting, Life Reinsurance Current Expected Credit Losses (CECL), and Risk Based Capital (RBC). This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Performs complex and often unique work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. Reviews laws and regulations to ensure all processes are compliant and provides recommendations for improvements. Monitors industry communications regarding potential changes to existing laws and regulations. Shares knowledge with team members and serves as a key resource to entire team, including leadership, on escalated issues and navigates obstacles to deliver work product. Serves as a Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc. Leads a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas. Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders. Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership. Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals. Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends. Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years actuarial experience and attainment of Fellow within the Society of Actuaries; OR 12 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc. Experience leading a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas. Demonstrated experience preparing effective documentation, facilitating training and development, and presenting to various levels of management. What sets you apart: Proficient in Python or R Experience with reinsurance transactions Deposit Asset Accounting experience Able to translate actuarial and accounting concepts into proficient and portable code Experience with projecting RBC Experience with CECL Experience with FRB SR 11-7 The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230 - $264,200. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/23/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/22/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity As a dedicated Experienced Life and Annuity Actuary, you will work on the Life Actuarial Valuation team in USAA's Chief Financial Office. They will work to develop models, calculators, tools, processes, and controls for Deposit Asset Accounting, Life Reinsurance Current Expected Credit Losses (CECL), and Risk Based Capital (RBC). This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Performs complex and often unique work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. Reviews laws and regulations to ensure all processes are compliant and provides recommendations for improvements. Monitors industry communications regarding potential changes to existing laws and regulations. Shares knowledge with team members and serves as a key resource to entire team, including leadership, on escalated issues and navigates obstacles to deliver work product. Serves as a Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc. Leads a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas. Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders. Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership. Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals. Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends. Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years actuarial experience and attainment of Fellow within the Society of Actuaries; OR 12 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc. Experience leading a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas. Demonstrated experience preparing effective documentation, facilitating training and development, and presenting to various levels of management. What sets you apart: Proficient in Python or R Experience with reinsurance transactions Deposit Asset Accounting experience Able to translate actuarial and accounting concepts into proficient and portable code Experience with projecting RBC Experience with CECL Experience with FRB SR 11-7 The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230 - $264,200. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/19/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity As a dedicated Experienced Life and Annuity Actuary, you will work on the Life Actuarial Valuation team in USAA's Chief Financial Office. They will work to develop models, calculators, tools, processes, and controls for Deposit Asset Accounting, Life Reinsurance Current Expected Credit Losses (CECL), and Risk Based Capital (RBC). This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Performs complex and often unique work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. Reviews laws and regulations to ensure all processes are compliant and provides recommendations for improvements. Monitors industry communications regarding potential changes to existing laws and regulations. Shares knowledge with team members and serves as a key resource to entire team, including leadership, on escalated issues and navigates obstacles to deliver work product. Serves as a Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc. Leads a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas. Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders. Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership. Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals. Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends. Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years actuarial experience and attainment of Fellow within the Society of Actuaries; OR 12 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. Subject Matter Expert in one or more key areas, such as Product Pricing, Reserving, Economic Capital, Modeling, Asset Liability Management, etc. Experience leading a project team on complex assignments through concept, planning, execution, and implementation phases involving cross functional actuarial areas. Demonstrated experience preparing effective documentation, facilitating training and development, and presenting to various levels of management. What sets you apart: Proficient in Python or R Experience with reinsurance transactions Deposit Asset Accounting experience Able to translate actuarial and accounting concepts into proficient and portable code Experience with projecting RBC Experience with CECL Experience with FRB SR 11-7 The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230 - $264,200. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/16/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/16/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/15/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/15/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Title: Senior Auditor (2 Positions) Location: either in Indianapolis, IN or Columbus, OH (Hybrid Remote: 2 days onsite) Duration: Long-Term Contract Clearance: Must have or be eligible for Interim Secret clearance Pay: $120K to $160K Overview: We are seeking two experienced Senior Auditors to join our team either in Indianapolis, IN or Columbus, OH. As a Senior Auditor, you will play a vital role in performing risk identification and assessment related to the Fund Balance with Treasury line item and associated processes reported on the Balance Sheet and related Note 3. This is an excellent opportunity for individuals with a strong background in federal financial management, internal controls, and auditing. Responsibilities: Conduct risk identification and assessment related to the Fund Balance with Treasury line items and associated processes. Identify relevant controls, including ITACs (Information Technology Automated Controls) and controls over IPE (Information Produced by Entity)/reports. Assess the current design of controls and recommend improvements to prevent, detect, and correct identified risks or control gaps. Design and implement new controls as needed to address control gaps. Utilize extensive knowledge in risk assessment, internal controls, analytical and critical thinking, accounting, auditing, and technical writing. Preference for external financial statement audit experience, with experience in financial statement audits, agreed upon procedures, or financial statement reviews. Requirements: Master's Degree in Accounting, Finance, Information Technology, or Business Management, OR CPA, CISA, PMP, CGFM, or CDFM certification At least 6 years of experience with federal financial management. At least 3 years of experience in federal accounting. A current CPA license is highly preferable but not required Extensive knowledge of risk assessment, internal controls, analytical and critical thinking, accounting, auditing, and technical writing. ITACs (Information Technology Automated Controls) and controls over IPE (Information Produced by Entity) experience Preferably, a Bachelor's degree in accounting or a business discipline with an accounting certificate. Experience with external financial statement audits is preferred. Ability to obtain or possess Interim Secret clearance. Comfortable with hybrid remote work (2-3 days onsite). Why Join Us: Opportunity to work on critical projects in federal financial management and auditing. Competitive pay rates and long-term contract opportunities. Hybrid remote work environment promoting work-life balance. Collaborative and dynamic team culture.
04/06/2024
Full time
Job Title: Senior Auditor (2 Positions) Location: either in Indianapolis, IN or Columbus, OH (Hybrid Remote: 2 days onsite) Duration: Long-Term Contract Clearance: Must have or be eligible for Interim Secret clearance Pay: $120K to $160K Overview: We are seeking two experienced Senior Auditors to join our team either in Indianapolis, IN or Columbus, OH. As a Senior Auditor, you will play a vital role in performing risk identification and assessment related to the Fund Balance with Treasury line item and associated processes reported on the Balance Sheet and related Note 3. This is an excellent opportunity for individuals with a strong background in federal financial management, internal controls, and auditing. Responsibilities: Conduct risk identification and assessment related to the Fund Balance with Treasury line items and associated processes. Identify relevant controls, including ITACs (Information Technology Automated Controls) and controls over IPE (Information Produced by Entity)/reports. Assess the current design of controls and recommend improvements to prevent, detect, and correct identified risks or control gaps. Design and implement new controls as needed to address control gaps. Utilize extensive knowledge in risk assessment, internal controls, analytical and critical thinking, accounting, auditing, and technical writing. Preference for external financial statement audit experience, with experience in financial statement audits, agreed upon procedures, or financial statement reviews. Requirements: Master's Degree in Accounting, Finance, Information Technology, or Business Management, OR CPA, CISA, PMP, CGFM, or CDFM certification At least 6 years of experience with federal financial management. At least 3 years of experience in federal accounting. A current CPA license is highly preferable but not required Extensive knowledge of risk assessment, internal controls, analytical and critical thinking, accounting, auditing, and technical writing. ITACs (Information Technology Automated Controls) and controls over IPE (Information Produced by Entity) experience Preferably, a Bachelor's degree in accounting or a business discipline with an accounting certificate. Experience with external financial statement audits is preferred. Ability to obtain or possess Interim Secret clearance. Comfortable with hybrid remote work (2-3 days onsite). Why Join Us: Opportunity to work on critical projects in federal financial management and auditing. Competitive pay rates and long-term contract opportunities. Hybrid remote work environment promoting work-life balance. Collaborative and dynamic team culture.
Description Position Overview: Data System Reliability Engineer (dSRE) CME Group: Where Futures Are Made CME Group is the world's leading and most diverse derivatives marketplace. But who we are goes deeper than that, here you can impact markets worldwide, transform industries and build a career shaping tomorrow. We invest in your success and you own it, all the while working alongside a team of leading experts who inspire you in ways big and small. Joining our company gives you the opportunity to make a difference in global financial markets every day, whether you work on our industry-leading technology and risk management services, our benchmark products or in a corporate services area that helps us serve our customers better. We're small enough for you and your contributions to be known. But big enough for your ideas to make an impact. The pace is dynamic, the work is unlike any other firm in the business, and the possibilities are endless. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. To learn more about what a career at CME Group can offer you, visit us at . Role Overview: A crucial role in CME's Cloud data transformation, the data SRE will be aligned to data product pods ensuring the firm's data infrastructure is reliable, scalable, and efficient as the GCP data footprint expands rapidly. Responsibilities include optimizing data pipelines, ensuring data integrity and consistency, enhancing system resiliency where applicable, maintaining and improving data security, proactive alerting and monitoring for data pipelines, and automating repetitive data-oriented tasks. Accountabilities: Automate data tasks on GCP Work with data domain owners, data scientists and other stakeholders to ensure that data is consumed effectively on GCP Design, build, secure and maintain data infrastructure, including data pipelines, databases, data warehouses, and data processing platforms on GCP Measure and monitor the quality of data on GCP data platforms Implement robust monitoring and alerting systems to proactively identify and resolve issues in data systems. Respond to incidents promptly to minimize downtime and data loss. Develop automation scripts and tools to streamline data operations and make them scalable to accommodate growing data volumes and user traffic. Optimize data systems to ensure efficient data processing, reduce latency, and improve overall system performance. Collaborate with data and infrastructure teams to forecast data growth and plan for future capacity requirements. Ensure data security and compliance with data protection regulations. Implement best practices for data access controls and encryption. Collaborate with data engineers, data scientists, and software engineers to understand data requirements, troubleshoot issues, and support data-driven initiatives. Continuously assess and improve data infrastructure and data processes to enhance reliability, efficiency, and performance. Maintain clear and up-to-date documentation related to data systems, configurations, and standard operating procedures. Qualifications: Bachelor's or Master's degree in Computer Science, Software Engineering, Data Science or related field, or equivalent practical experience Proven experience as a Data Site Reliability Engineer or a similar role, with a strong focus on data infrastructure management Good understanding of SRE practice. Proficiency in data technologies, such as relational databases, data warehousing, big data platforms (e.g., Hadoop, Spark), data streaming (e.g., Kafka), and cloud services (e.g., AWS, GCP, Azure). Strong programming skills in languages like Python (numpy, pandas, pyspark), Java (Core Java, Spark with Java, functional interface, lambda, java collections), or Scala, with experience in automation and scripting. Experience with containerization and orchestration tools like Docker and Kubernetes is a plus. Experience with data governance(data plex), data security, and compliance best practices on GCP Solid understanding of software development methodologies and best practices, including version control (e.g., Git) and CI/CD pipelines. Strong background in cloud computing and data-Intensive applications and services, with a focus on Google Cloud Platform Experience with data quality assurance and testing on GCP Proficiency with GCP data services (BigQuery; Dataflow; Data Fusion; Dataproc; Cloud Composer; Pub/Sub; Google Cloud Storage) Strong understanding of logging and monitoring using tools such as Cloud Logging, ELK Stack, AppDynamics, New Relic, Splunk, etc. Knowledge of AI and ML tools is a plus Google Associate Cloud Engineer or Data Engineer certification is a plus 2+ years of experience in data engineering or data science on GCP CME Group: Where Futures Are Made CME Group () is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' diverse experiences, cultures and skills, and work to ensure that everyone's perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplace and consider all potential employees without regard to any protected characteristic. The Candidate Privacy Policy can be found here.
04/06/2024
Full time
Description Position Overview: Data System Reliability Engineer (dSRE) CME Group: Where Futures Are Made CME Group is the world's leading and most diverse derivatives marketplace. But who we are goes deeper than that, here you can impact markets worldwide, transform industries and build a career shaping tomorrow. We invest in your success and you own it, all the while working alongside a team of leading experts who inspire you in ways big and small. Joining our company gives you the opportunity to make a difference in global financial markets every day, whether you work on our industry-leading technology and risk management services, our benchmark products or in a corporate services area that helps us serve our customers better. We're small enough for you and your contributions to be known. But big enough for your ideas to make an impact. The pace is dynamic, the work is unlike any other firm in the business, and the possibilities are endless. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. To learn more about what a career at CME Group can offer you, visit us at . Role Overview: A crucial role in CME's Cloud data transformation, the data SRE will be aligned to data product pods ensuring the firm's data infrastructure is reliable, scalable, and efficient as the GCP data footprint expands rapidly. Responsibilities include optimizing data pipelines, ensuring data integrity and consistency, enhancing system resiliency where applicable, maintaining and improving data security, proactive alerting and monitoring for data pipelines, and automating repetitive data-oriented tasks. Accountabilities: Automate data tasks on GCP Work with data domain owners, data scientists and other stakeholders to ensure that data is consumed effectively on GCP Design, build, secure and maintain data infrastructure, including data pipelines, databases, data warehouses, and data processing platforms on GCP Measure and monitor the quality of data on GCP data platforms Implement robust monitoring and alerting systems to proactively identify and resolve issues in data systems. Respond to incidents promptly to minimize downtime and data loss. Develop automation scripts and tools to streamline data operations and make them scalable to accommodate growing data volumes and user traffic. Optimize data systems to ensure efficient data processing, reduce latency, and improve overall system performance. Collaborate with data and infrastructure teams to forecast data growth and plan for future capacity requirements. Ensure data security and compliance with data protection regulations. Implement best practices for data access controls and encryption. Collaborate with data engineers, data scientists, and software engineers to understand data requirements, troubleshoot issues, and support data-driven initiatives. Continuously assess and improve data infrastructure and data processes to enhance reliability, efficiency, and performance. Maintain clear and up-to-date documentation related to data systems, configurations, and standard operating procedures. Qualifications: Bachelor's or Master's degree in Computer Science, Software Engineering, Data Science or related field, or equivalent practical experience Proven experience as a Data Site Reliability Engineer or a similar role, with a strong focus on data infrastructure management Good understanding of SRE practice. Proficiency in data technologies, such as relational databases, data warehousing, big data platforms (e.g., Hadoop, Spark), data streaming (e.g., Kafka), and cloud services (e.g., AWS, GCP, Azure). Strong programming skills in languages like Python (numpy, pandas, pyspark), Java (Core Java, Spark with Java, functional interface, lambda, java collections), or Scala, with experience in automation and scripting. Experience with containerization and orchestration tools like Docker and Kubernetes is a plus. Experience with data governance(data plex), data security, and compliance best practices on GCP Solid understanding of software development methodologies and best practices, including version control (e.g., Git) and CI/CD pipelines. Strong background in cloud computing and data-Intensive applications and services, with a focus on Google Cloud Platform Experience with data quality assurance and testing on GCP Proficiency with GCP data services (BigQuery; Dataflow; Data Fusion; Dataproc; Cloud Composer; Pub/Sub; Google Cloud Storage) Strong understanding of logging and monitoring using tools such as Cloud Logging, ELK Stack, AppDynamics, New Relic, Splunk, etc. Knowledge of AI and ML tools is a plus Google Associate Cloud Engineer or Data Engineer certification is a plus 2+ years of experience in data engineering or data science on GCP CME Group: Where Futures Are Made CME Group () is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' diverse experiences, cultures and skills, and work to ensure that everyone's perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplace and consider all potential employees without regard to any protected characteristic. The Candidate Privacy Policy can be found here.
Center 3 (19075), United States of America, McLean, VirginiaEnterprise Services Risk Senior Manager The mission of the Enterprise Services Risk Office is to make it easy for business teams to deliver innovative and well-managed products and services to our customers and internal teams - and to have fun while doing it! We are looking for critical thinkers who are ready to challenge conventional approaches in search of better ways to manage risk and partner in the challenge to create amazing experiences. As a member of the ES Risk team, you will lead critical risk work related to Enterprise facing data movement, management and storage initiatives including process risk management, control testing, issue management and broader risk strategy. You will partner with compliance, legal, operations and line of business professionals to review and assess risks, controls, and processes related to this area. You will help create routines, deliver reporting, and improve processes that enable us to stay well managed and evolve how we manage risk. You will understand business impacts of data related decisions and activities and develop appropriate controls to address. You will have a significant level of exposure across the Company and your contributions will directly impact our key data initiatives for Capital One and our customers. Responsibilities: Facilitate and support process and control testing and management activities (including audits and assessments) Develop and maintain the core risk profile for enterprise data platforms Translate regulatory jargon and technically complex information into easily understandable language Partner across risk teams, including Product, Tech, and Cyber to evolve how we work as an organization Oversee our governance and reporting routines Build a reputation as a trusted advisor to the business and communicate effectively at all levels Navigate gray space to proactively identify new risks as the business innovates Prepare ongoing reporting for enterprise wide reports Basic Qualifications: At least 5 years of project or process management experience Attention to detail and results focused Ability to lean and and demonstrate critical thinking and problem solving skills Ability to adapt to the changing circumstances of a fast paced technology company Strong written and verbal communication skills Preferred Qualifications: Experience in a compliance, regulatory, audit, legal or risk team Experience in controls development, controls management, and reporting activities Ability to adapt to the changing circumstances of a fast-paced technology company CIPP, Lean, Agile, Six Sigma, Business Process Management, or Project Management certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum Full time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $195,200 - $222,800 for Sr. Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at (see below) . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to (see below) Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/05/2023
Full time
Center 3 (19075), United States of America, McLean, VirginiaEnterprise Services Risk Senior Manager The mission of the Enterprise Services Risk Office is to make it easy for business teams to deliver innovative and well-managed products and services to our customers and internal teams - and to have fun while doing it! We are looking for critical thinkers who are ready to challenge conventional approaches in search of better ways to manage risk and partner in the challenge to create amazing experiences. As a member of the ES Risk team, you will lead critical risk work related to Enterprise facing data movement, management and storage initiatives including process risk management, control testing, issue management and broader risk strategy. You will partner with compliance, legal, operations and line of business professionals to review and assess risks, controls, and processes related to this area. You will help create routines, deliver reporting, and improve processes that enable us to stay well managed and evolve how we manage risk. You will understand business impacts of data related decisions and activities and develop appropriate controls to address. You will have a significant level of exposure across the Company and your contributions will directly impact our key data initiatives for Capital One and our customers. Responsibilities: Facilitate and support process and control testing and management activities (including audits and assessments) Develop and maintain the core risk profile for enterprise data platforms Translate regulatory jargon and technically complex information into easily understandable language Partner across risk teams, including Product, Tech, and Cyber to evolve how we work as an organization Oversee our governance and reporting routines Build a reputation as a trusted advisor to the business and communicate effectively at all levels Navigate gray space to proactively identify new risks as the business innovates Prepare ongoing reporting for enterprise wide reports Basic Qualifications: At least 5 years of project or process management experience Attention to detail and results focused Ability to lean and and demonstrate critical thinking and problem solving skills Ability to adapt to the changing circumstances of a fast paced technology company Strong written and verbal communication skills Preferred Qualifications: Experience in a compliance, regulatory, audit, legal or risk team Experience in controls development, controls management, and reporting activities Ability to adapt to the changing circumstances of a fast-paced technology company CIPP, Lean, Agile, Six Sigma, Business Process Management, or Project Management certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum Full time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $195,200 - $222,800 for Sr. Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at (see below) . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to (see below) Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: As a valued colleague on our team, you will collaborate with team in designing, producing, testing, or implementing moderately complex software, technology, or processes, as well as create and maintain IT architecture, large scale data stores, and cloud-based systems. THE IMPACT YOU WILL MAKEThe Digital Engineering - Software Engineering - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: * Independently determine the needs of the customer and create solution frameworks.* Design and develop moderately complex software solutions to meet needs.* Use a process-driven approach in designing and developing solutions.* Implement new software technology and coordinate end-to-end tasks across the team.* May maintain or oversee the maintenance of existing software. Qualifications: Minimum Required Experiences * 2 yearsDesired Experiences* Bachelor degree or equivalentSkillsThe group of skills related to Operational Excellence including improving and overseeing operationsThe group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflictExpertise in service management concepts for networks and related standards such as ITIL practices or SDLCThe group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the dataThe group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.The group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systemsExperience helping an organization to plan and manage change in effort to meet strategic objectivesExperience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphereThe group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.Determining causes of operating errors and taking corrective actionThe group of skills related to Programming including coding, debugging, and using relevant programming languagesThe group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.Experience gathering accurate information to explain concepts and answer critical questionsWorking with people with different functional expertise respectfully and cooperatively to work toward a common goalAbility to transform business processes using BPA, RPA, or other technology-enabled automationThe group of skills related to Product Testing including testing and evaluating software, usability testing, UAT, and using relevant product testing technologySkilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BIThe group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.Skilled in cloud technologies and cloud computingExpertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configurationSkilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understandSkilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational informationSkilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRSExperience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomesAbility to frame ideas as systems and analyzing the inputs, outputs, and processExperience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest versionAdept at managing project plans, resources, and people to ensure successful project completionToolsSkilled in HTMLSkilled in ExcelSkilled in Oracle PL SQLSkilled in JenkinsSkilled in AWS Developer tools such as CodeBuild, CodeDeploy, CodeStar, or CodePipelineSkilled in PerlSkilled in JavaSkilled in C++Skilled in JavaScriptExperience using Salesforce CRMSkilled in Python object-oriented programmingSkilled in XMLSkilled in CSSExperience running, monitoring, and updating LMSExperience using BitBucketExperience using JIRASkilled in DockerSkilled in using Cucumber for supporting Behavior Driven Development (BDD)Experience using Apache SubversionSkilled in JSONSkilled in TableauSkilled in SQLSkilled in ServiceNow to manage digital workflowsExperience using APIs for developing or programming softwareSkilled in using Selenium for testingSkilled in using UNIX Additional Information: REF9702ZThe future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
02/27/2022
Full time
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: As a valued colleague on our team, you will collaborate with team in designing, producing, testing, or implementing moderately complex software, technology, or processes, as well as create and maintain IT architecture, large scale data stores, and cloud-based systems. THE IMPACT YOU WILL MAKEThe Digital Engineering - Software Engineering - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: * Independently determine the needs of the customer and create solution frameworks.* Design and develop moderately complex software solutions to meet needs.* Use a process-driven approach in designing and developing solutions.* Implement new software technology and coordinate end-to-end tasks across the team.* May maintain or oversee the maintenance of existing software. Qualifications: Minimum Required Experiences * 2 yearsDesired Experiences* Bachelor degree or equivalentSkillsThe group of skills related to Operational Excellence including improving and overseeing operationsThe group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflictExpertise in service management concepts for networks and related standards such as ITIL practices or SDLCThe group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the dataThe group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.The group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systemsExperience helping an organization to plan and manage change in effort to meet strategic objectivesExperience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphereThe group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.Determining causes of operating errors and taking corrective actionThe group of skills related to Programming including coding, debugging, and using relevant programming languagesThe group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.Experience gathering accurate information to explain concepts and answer critical questionsWorking with people with different functional expertise respectfully and cooperatively to work toward a common goalAbility to transform business processes using BPA, RPA, or other technology-enabled automationThe group of skills related to Product Testing including testing and evaluating software, usability testing, UAT, and using relevant product testing technologySkilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BIThe group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.Skilled in cloud technologies and cloud computingExpertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configurationSkilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understandSkilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational informationSkilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRSExperience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomesAbility to frame ideas as systems and analyzing the inputs, outputs, and processExperience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest versionAdept at managing project plans, resources, and people to ensure successful project completionToolsSkilled in HTMLSkilled in ExcelSkilled in Oracle PL SQLSkilled in JenkinsSkilled in AWS Developer tools such as CodeBuild, CodeDeploy, CodeStar, or CodePipelineSkilled in PerlSkilled in JavaSkilled in C++Skilled in JavaScriptExperience using Salesforce CRMSkilled in Python object-oriented programmingSkilled in XMLSkilled in CSSExperience running, monitoring, and updating LMSExperience using BitBucketExperience using JIRASkilled in DockerSkilled in using Cucumber for supporting Behavior Driven Development (BDD)Experience using Apache SubversionSkilled in JSONSkilled in TableauSkilled in SQLSkilled in ServiceNow to manage digital workflowsExperience using APIs for developing or programming softwareSkilled in using Selenium for testingSkilled in using UNIX Additional Information: REF9702ZThe future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nations housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: Desired Experiences* Bachelor degree or equivalentTHE IMPACT YOU WILL MAKEThe Operations Risk - Risk Management - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: * Assist the team with assessing and identifying potential risks that may threaten our reputation, safety, security, and/or financial success* Participate with the team in communicating and collaborating with key stakeholders across the enterprise, and understanding business objectives. Qualifications: THE EXPERIENCE YOU BRING TO THE TEAM* Assist team with determining business areas that pose potential risks to the enterprise.* Assist by reviewing and providing basic analyses regarding the impact of proposed risks to the enterprise.* Maintain information and processes to reduce risk using rigorous analysis.* Document resolutions and control guidelines.* Partner with the team to carry out business strategies that will drive success in the face of shifting consumer behaviors and regulations.Skills* The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.* Skilled in creating visual concepts, creating content, and editing content by hand or with the help with computer software to communicate ideas* Adept at managing project plans, resources, and people to ensure successful project completion* Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand* Experience helping an organization to plan and manage change in effort to meet strategic objectives* The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.* Working with people with different functional expertise respectfully and cooperatively to work toward a common goal* Experience gathering accurate information to explain concepts and answer critical questions* The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.* The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict* The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.* Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal ReportsTools* Excel, or SSRS* Experience using RiskWorks* Skilled in Excel* Experience using SharePoint* Skilled in VisioAdditional Information: REF: REF9748W The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
02/27/2022
Full time
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nations housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: Desired Experiences* Bachelor degree or equivalentTHE IMPACT YOU WILL MAKEThe Operations Risk - Risk Management - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: * Assist the team with assessing and identifying potential risks that may threaten our reputation, safety, security, and/or financial success* Participate with the team in communicating and collaborating with key stakeholders across the enterprise, and understanding business objectives. Qualifications: THE EXPERIENCE YOU BRING TO THE TEAM* Assist team with determining business areas that pose potential risks to the enterprise.* Assist by reviewing and providing basic analyses regarding the impact of proposed risks to the enterprise.* Maintain information and processes to reduce risk using rigorous analysis.* Document resolutions and control guidelines.* Partner with the team to carry out business strategies that will drive success in the face of shifting consumer behaviors and regulations.Skills* The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.* Skilled in creating visual concepts, creating content, and editing content by hand or with the help with computer software to communicate ideas* Adept at managing project plans, resources, and people to ensure successful project completion* Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand* Experience helping an organization to plan and manage change in effort to meet strategic objectives* The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.* Working with people with different functional expertise respectfully and cooperatively to work toward a common goal* Experience gathering accurate information to explain concepts and answer critical questions* The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.* The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict* The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.* Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal ReportsTools* Excel, or SSRS* Experience using RiskWorks* Skilled in Excel* Experience using SharePoint* Skilled in VisioAdditional Information: REF: REF9748W The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
Company Description: TECHAt Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nations housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: Minimum Required Experiences * 5 yearsDesired Experiences* Bachelor degree or equivalent THE IMPACT YOU WILL MAKEThe Support and Tools - Operations Engineering - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:As a valued colleague on our team, you will identify moderately complex operational issues by observing and studying system functioning and performance results, investigate complaints and suggestions, as well as interview process supervisors and operators, and complete troubleshooting procedures. Qualifications: THE EXPERIENCE YOU BRING TO THE TEAM* Identify operational priorities by assessing operational objectives.* Contribute to operational solutions by defining, studying, estimating, and screening alternative solutions, calculating costs, and determining the impact on the total system.* Improve operational quality results by studying, evaluating, and recommending moderately complex process re-designs and lead implementation efforts.* Contribute information and opinion to unit design and modification teams. The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.Ability to frame ideas as systems and analyzing the inputs, outputs, and processThe group of skills related to Product Testing including testing and evaluating software, usability testing, UAT, and using relevant product testing technologyThe group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.Working with people with different functional expertise respectfully and cooperatively to work toward a common goalSkilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRSThe group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflictExpertise in service management concepts for networks and related standards such as ITIL practices or SDLCSkilled in recovering failed systems and/or servers, including recovery software, failover clusters, and replicationAbility to transform business processes using BPA, RPA, or other technology-enabled automationAdept at managing project plans, resources, and people to ensure successful project completionThe group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the dataDetermining causes of operating errors and taking corrective actionThe group of skills related to Programming including coding, debugging, and using relevant programming languagesThe group of skills related to Security including designing and evaluating security systems, identifying security threats, securing computers, assessing vulnerability, etc.Skilled in cloud technologies and cloud computingThe group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.The group of skills related to Operational Excellence including improving and overseeing operationsThe group of skills related to Business Resilience including managing crisis events, assessing business impact, and planning and managing business continuityExperience helping an organization to plan and manage change in effort to meet strategic objectivesThe group of skills related to Equipment Management including maintaining, installing, and repairing equipment, managing work orders, and working with computer hardwareExperience in Disaster RecoverySkilled in ExcelExperience using PlanIt for schedulingExperience using Amazon Web Services (AWS) offerings, development, and networking platformsSkilled in using PuTTY or other emulatorsSkilled in SQLSkilled in ServiceNow to manage digital workflowsExperience using Dynatrace (desired not required)Experience using ExtraHop (desired not required)Experience using JIRA (desired not required)Skilled in using Linux (Mid to Senior)Skilled in Splunk ITSIExperience using XMLExperience using Moogsoft for ITOps and DevOps (desired not required)Experience using SharePointSkilled in using UNIXExperience using VMWare The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at . Additional Information: The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
02/27/2022
Full time
Company Description: TECHAt Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nations housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: Minimum Required Experiences * 5 yearsDesired Experiences* Bachelor degree or equivalent THE IMPACT YOU WILL MAKEThe Support and Tools - Operations Engineering - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:As a valued colleague on our team, you will identify moderately complex operational issues by observing and studying system functioning and performance results, investigate complaints and suggestions, as well as interview process supervisors and operators, and complete troubleshooting procedures. Qualifications: THE EXPERIENCE YOU BRING TO THE TEAM* Identify operational priorities by assessing operational objectives.* Contribute to operational solutions by defining, studying, estimating, and screening alternative solutions, calculating costs, and determining the impact on the total system.* Improve operational quality results by studying, evaluating, and recommending moderately complex process re-designs and lead implementation efforts.* Contribute information and opinion to unit design and modification teams. The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.Ability to frame ideas as systems and analyzing the inputs, outputs, and processThe group of skills related to Product Testing including testing and evaluating software, usability testing, UAT, and using relevant product testing technologyThe group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.Working with people with different functional expertise respectfully and cooperatively to work toward a common goalSkilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRSThe group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflictExpertise in service management concepts for networks and related standards such as ITIL practices or SDLCSkilled in recovering failed systems and/or servers, including recovery software, failover clusters, and replicationAbility to transform business processes using BPA, RPA, or other technology-enabled automationAdept at managing project plans, resources, and people to ensure successful project completionThe group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the dataDetermining causes of operating errors and taking corrective actionThe group of skills related to Programming including coding, debugging, and using relevant programming languagesThe group of skills related to Security including designing and evaluating security systems, identifying security threats, securing computers, assessing vulnerability, etc.Skilled in cloud technologies and cloud computingThe group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.The group of skills related to Operational Excellence including improving and overseeing operationsThe group of skills related to Business Resilience including managing crisis events, assessing business impact, and planning and managing business continuityExperience helping an organization to plan and manage change in effort to meet strategic objectivesThe group of skills related to Equipment Management including maintaining, installing, and repairing equipment, managing work orders, and working with computer hardwareExperience in Disaster RecoverySkilled in ExcelExperience using PlanIt for schedulingExperience using Amazon Web Services (AWS) offerings, development, and networking platformsSkilled in using PuTTY or other emulatorsSkilled in SQLSkilled in ServiceNow to manage digital workflowsExperience using Dynatrace (desired not required)Experience using ExtraHop (desired not required)Experience using JIRA (desired not required)Skilled in using Linux (Mid to Senior)Skilled in Splunk ITSIExperience using XMLExperience using Moogsoft for ITOps and DevOps (desired not required)Experience using SharePointSkilled in using UNIXExperience using VMWare The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at . Additional Information: The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing environment. Here, you will help lead our industry forward and make your career. Job Description: As a valued colleague on our team, you will provide expert advice on overseeing and governing Fannie Mae's operational effectiveness and efficiency, reliable financial reporting, and compliance with laws, regulations, and policies. THE IMPACT YOU WILL MAKE The Operations Risk - Internal Controls - Senior Associate role you will be conducting control testing on operational activities and promote proactive risk management by accessing internal controls. It will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: * Implement and manage processes and procedures for gathering information on the organization's operational effectiveness and efficiency. * Manage the review of the organization's financial reports. * Manage organizational compliance with policies, guidelines, and regulations. * Promote proactive risk management by managing internal controls. Qualifications: THE EXPERIENCE YOU BRING TO THE TEAM Minimum Required Experiences * 2 years of relevant experience * The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc. * Solid time management and the ability to understand and follow internal control testing methodology in planning, testing, and reporting procedures. * Demonstrate ability to understand business processes and how they align to internal policy, standards, procedures, and regulatory requirements. * Strong critical thinking abilities while evaluating an organization's risk and controls. * Proactively identify process improvements that will improve risk assessments and controls. * Working with people with different functional expertise respectfully and cooperatively to work toward a common goal * The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc. * Working with people with different functional expertise respectfully and cooperatively to work toward a common goal Desired Experiences* Bachelor's degree or equivalent * 4 years of relevant experience in Operations Risk.* Having experience with Operational Risk for a financial services company * The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc. * Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS * Experience gathering accurate information to explain concepts and answer critical questions Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand Additional Information: The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at ID: REF3168D#LI-NR1
02/27/2022
Full time
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing environment. Here, you will help lead our industry forward and make your career. Job Description: As a valued colleague on our team, you will provide expert advice on overseeing and governing Fannie Mae's operational effectiveness and efficiency, reliable financial reporting, and compliance with laws, regulations, and policies. THE IMPACT YOU WILL MAKE The Operations Risk - Internal Controls - Senior Associate role you will be conducting control testing on operational activities and promote proactive risk management by accessing internal controls. It will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: * Implement and manage processes and procedures for gathering information on the organization's operational effectiveness and efficiency. * Manage the review of the organization's financial reports. * Manage organizational compliance with policies, guidelines, and regulations. * Promote proactive risk management by managing internal controls. Qualifications: THE EXPERIENCE YOU BRING TO THE TEAM Minimum Required Experiences * 2 years of relevant experience * The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc. * Solid time management and the ability to understand and follow internal control testing methodology in planning, testing, and reporting procedures. * Demonstrate ability to understand business processes and how they align to internal policy, standards, procedures, and regulatory requirements. * Strong critical thinking abilities while evaluating an organization's risk and controls. * Proactively identify process improvements that will improve risk assessments and controls. * Working with people with different functional expertise respectfully and cooperatively to work toward a common goal * The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc. * Working with people with different functional expertise respectfully and cooperatively to work toward a common goal Desired Experiences* Bachelor's degree or equivalent * 4 years of relevant experience in Operations Risk.* Having experience with Operational Risk for a financial services company * The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc. * Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS * Experience gathering accurate information to explain concepts and answer critical questions Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand Additional Information: The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at ID: REF3168D#LI-NR1
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: As a valued colleague on our team, you will contribute to team's work in assessing, designing, and developing all aspects of a release lifecycle of moderate complexity, including: development and test activities, coordinating release preparation and acceptance of new hardware and software, and collaborating across development expertise domains. THE IMPACT YOU WILL MAKEThe Information Security Technology - Dev Ops Engineering - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:* Advise team and management on process improvements and opportunities for automation.* Plan and execute defined DevOps and related technical project tasks.* Manage timely resolution of all critical and/or complex DevOps issues.* Gather and process inputs from DevOps, engineering, and IT subject matter experts across the release lifecycle.* Evaluate and support opportunities for alignment between IT operations and the business.Qualifications: THE EXPERIENCE YOU BRING TO THE TEAMMinimum Required Experiences* 2 yearsDesired Experiences* Bachelor degree or equivalentSkills* Expertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configuration* Experience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest version* Experience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphere* The group of skills related to Operational Excellence including improving and overseeing operations* Working with people with different functional expertise respectfully and cooperatively to work toward a common goal* Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC* The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.* Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data* The group of skills related to Programming including coding, debugging, and using relevant programming languages* The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.* The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.* The group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systems* Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information* Ability to frame ideas as systems and analyzing the inputs, outputs, and process* Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand* The group of skills related to Security including designing and evaluating security systems, identifying security threats, securing computers, assessing vulnerability, etc.* Experience helping an organization to plan and manage change in effort to meet strategic objectives* The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.* Focused experience in artificial intelligence (AI), including machine learning and natural language processing (NLP)* Determining causes of operating errors and taking corrective action* Experience gathering accurate information to explain concepts and answer critical questions* Skilled in cloud technologies and cloud computing* Experience in using and maintaining password management software such as Duo, IAG NuID, and/or Ping Identity* Adept at managing project plans, resources, and people to ensure successful project completion* Experience monitoring and managing operation systems (OS), and staying current on patches, upgrades, and other elements of the OS* The group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.* Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS* Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes* Ability to transform business processes using BPA, RPA, or other technology-enabled automation* The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.* Skilled in creating and managing databases with the use of relevant software such as MySQL, Hadoop, or MongoDB* The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflictTools* Skilled in Puppet* Skilled in Java* Skilled in using UNIX* Skilled in Apache Ant* Experience using Apache Subversion* Skilled in using Apache Maven for project management* Skilled in Jenkins* Experience using HP Fortify* Experience using JIRA* Skilled in PostgreSQL* Skilled in ServiceNow to manage digital workflows* Skilled in using SonarQube* Skilled in using computer aided software testing (CAST) tools* Skilled in Flyway database-migration tool* Skilled in IBM Rational ClearCase* Skilled in using Apache Groovy* Skilled in Excel* Experience using Git* Skilled in JavaScript* Skilled in using Cucumber for supporting Behavior Driven Development (BDD)* Skilled in Gradle* Skilled in Kubernetes to automate application deployment, scaling, and management* Skilled in SQL* Skilled in AWS Developer tools such as CodeBuild, CodeDeploy, CodeStar, or CodePipeline* Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms* Skilled in Docker* Skilled in JBOSS, JBOSS EAP, and/or WildFly* Skilled in Chef for configuration management* Skilled in Perl* Skilled in using .NET Framework* Skilled in IBM UrbanCode Deploy and Release (IBM UCD/UCR )* Skilled in HTML* Skilled in Python object-oriented programming* Skilled in AWS Management and Governance suite of products such as CloudTrail, CloudWatch, or Systems Manager* Skilled in AWS Database products such as Neptune, RDS, Redshift, or AuroraAdditional Information: Job REF ID: REF8827XThe future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
02/26/2022
Full time
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: As a valued colleague on our team, you will contribute to team's work in assessing, designing, and developing all aspects of a release lifecycle of moderate complexity, including: development and test activities, coordinating release preparation and acceptance of new hardware and software, and collaborating across development expertise domains. THE IMPACT YOU WILL MAKEThe Information Security Technology - Dev Ops Engineering - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:* Advise team and management on process improvements and opportunities for automation.* Plan and execute defined DevOps and related technical project tasks.* Manage timely resolution of all critical and/or complex DevOps issues.* Gather and process inputs from DevOps, engineering, and IT subject matter experts across the release lifecycle.* Evaluate and support opportunities for alignment between IT operations and the business.Qualifications: THE EXPERIENCE YOU BRING TO THE TEAMMinimum Required Experiences* 2 yearsDesired Experiences* Bachelor degree or equivalentSkills* Expertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configuration* Experience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest version* Experience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphere* The group of skills related to Operational Excellence including improving and overseeing operations* Working with people with different functional expertise respectfully and cooperatively to work toward a common goal* Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC* The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.* Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data* The group of skills related to Programming including coding, debugging, and using relevant programming languages* The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.* The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.* The group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systems* Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information* Ability to frame ideas as systems and analyzing the inputs, outputs, and process* Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand* The group of skills related to Security including designing and evaluating security systems, identifying security threats, securing computers, assessing vulnerability, etc.* Experience helping an organization to plan and manage change in effort to meet strategic objectives* The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.* Focused experience in artificial intelligence (AI), including machine learning and natural language processing (NLP)* Determining causes of operating errors and taking corrective action* Experience gathering accurate information to explain concepts and answer critical questions* Skilled in cloud technologies and cloud computing* Experience in using and maintaining password management software such as Duo, IAG NuID, and/or Ping Identity* Adept at managing project plans, resources, and people to ensure successful project completion* Experience monitoring and managing operation systems (OS), and staying current on patches, upgrades, and other elements of the OS* The group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.* Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS* Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes* Ability to transform business processes using BPA, RPA, or other technology-enabled automation* The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.* Skilled in creating and managing databases with the use of relevant software such as MySQL, Hadoop, or MongoDB* The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflictTools* Skilled in Puppet* Skilled in Java* Skilled in using UNIX* Skilled in Apache Ant* Experience using Apache Subversion* Skilled in using Apache Maven for project management* Skilled in Jenkins* Experience using HP Fortify* Experience using JIRA* Skilled in PostgreSQL* Skilled in ServiceNow to manage digital workflows* Skilled in using SonarQube* Skilled in using computer aided software testing (CAST) tools* Skilled in Flyway database-migration tool* Skilled in IBM Rational ClearCase* Skilled in using Apache Groovy* Skilled in Excel* Experience using Git* Skilled in JavaScript* Skilled in using Cucumber for supporting Behavior Driven Development (BDD)* Skilled in Gradle* Skilled in Kubernetes to automate application deployment, scaling, and management* Skilled in SQL* Skilled in AWS Developer tools such as CodeBuild, CodeDeploy, CodeStar, or CodePipeline* Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms* Skilled in Docker* Skilled in JBOSS, JBOSS EAP, and/or WildFly* Skilled in Chef for configuration management* Skilled in Perl* Skilled in using .NET Framework* Skilled in IBM UrbanCode Deploy and Release (IBM UCD/UCR )* Skilled in HTML* Skilled in Python object-oriented programming* Skilled in AWS Management and Governance suite of products such as CloudTrail, CloudWatch, or Systems Manager* Skilled in AWS Database products such as Neptune, RDS, Redshift, or AuroraAdditional Information: Job REF ID: REF8827XThe future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
Company Description: TECHAt Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. EARLY CAREERAt Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to work with exceptional people and help make an impact on the future of the housing industry. Join us and be part of an inclusive, supportive team thriving in an energizing, collaborative environment. Here, you will help lead our industry forward and make your career. Job Description: As a valued colleague on our team, you will contribute to designing, producing, testing, or implementing routine or foundational software, technology, or processes, as well as contribute to creating and maintaining IT architecture, large scale data stores, and cloud-based systems.THE IMPACT YOU WILL MAKEThe Corporate Functions Technology - Software Engineering - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:* Gather and document information about the needs of the customer and create preliminary solution frameworks.* Under the guidance of management, design and develop software solutions to meet needs.* Apply fundamental knowledge of process-driven approach in designing solutions.* Collaborate with senior staff to implement new software technology.* Maintain existing software using standard methods, practices, and precedents.Qualifications: THE EXPERIENCE YOU BRING TO THE TEAMDesired Experiences* Bachelor degree or equivalent* 1-2 years experienceSkills* The group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systems* The group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.* The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict* Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC* Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand* The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.* Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS* The group of skills related to Programming including coding, debugging, and using relevant programming languages* Working with people with different functional expertise respectfully and cooperatively to work toward a common goal* Experience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphere* The group of skills related to Operational Excellence including improving and overseeing operations* Ability to frame ideas as systems and analyzing the inputs, outputs, and process* Experience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest version* Adept at managing project plans, resources, and people to ensure successful project completion* Skilled in cloud technologies and cloud computing* Determining causes of operating errors and taking corrective action* The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.* Experience gathering accurate information to explain concepts and answer critical questions* The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.* The group of skills related to Product Testing including testing and evaluating software, usability testing, UAT, and using relevant product testing technologyTools* Skilled in using UNIX* Skilled in using Cucumber for supporting Behavior Driven Development (BDD)* Skilled in Tableau* Skilled in Java* Skilled in using Selenium for testing* Experience using APIs for developing or programming software* Experience using JIRA* Skilled in JSON* Skilled in Jenkins* Skilled in SQL* Skilled in Docker* Skilled in CSS* Skilled in Oracle PL SQL* Skilled in ServiceNow to manage digital workflows* Skilled in JavaScript* Experience running, monitoring, and updating LMS* Experience using Salesforce CRM* Skilled in XML* Experience using BitBucket* Skilled in Excel* Skilled in HTML* Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information* Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BI* Expertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configuration* Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes* Experience helping an organization to plan and manage change in effort to meet strategic objectives* The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.Additional Information: Desired Experience:* Experience in Python and C#* Knowledge or experience in basic DevOps support and deployment* Knowledge or experience in basic CI/CD setup and configuration* Knowledge or experience in AWS services like Lambda, Step Functions, RDS and S3 objects* Knowledge or experience in Tableau or MicroStrategy reportsThe future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.REF9523MFannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
02/26/2022
Full time
Company Description: TECHAt Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. EARLY CAREERAt Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to work with exceptional people and help make an impact on the future of the housing industry. Join us and be part of an inclusive, supportive team thriving in an energizing, collaborative environment. Here, you will help lead our industry forward and make your career. Job Description: As a valued colleague on our team, you will contribute to designing, producing, testing, or implementing routine or foundational software, technology, or processes, as well as contribute to creating and maintaining IT architecture, large scale data stores, and cloud-based systems.THE IMPACT YOU WILL MAKEThe Corporate Functions Technology - Software Engineering - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:* Gather and document information about the needs of the customer and create preliminary solution frameworks.* Under the guidance of management, design and develop software solutions to meet needs.* Apply fundamental knowledge of process-driven approach in designing solutions.* Collaborate with senior staff to implement new software technology.* Maintain existing software using standard methods, practices, and precedents.Qualifications: THE EXPERIENCE YOU BRING TO THE TEAMDesired Experiences* Bachelor degree or equivalent* 1-2 years experienceSkills* The group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systems* The group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.* The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict* Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC* Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand* The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.* Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS* The group of skills related to Programming including coding, debugging, and using relevant programming languages* Working with people with different functional expertise respectfully and cooperatively to work toward a common goal* Experience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphere* The group of skills related to Operational Excellence including improving and overseeing operations* Ability to frame ideas as systems and analyzing the inputs, outputs, and process* Experience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest version* Adept at managing project plans, resources, and people to ensure successful project completion* Skilled in cloud technologies and cloud computing* Determining causes of operating errors and taking corrective action* The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.* Experience gathering accurate information to explain concepts and answer critical questions* The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.* The group of skills related to Product Testing including testing and evaluating software, usability testing, UAT, and using relevant product testing technologyTools* Skilled in using UNIX* Skilled in using Cucumber for supporting Behavior Driven Development (BDD)* Skilled in Tableau* Skilled in Java* Skilled in using Selenium for testing* Experience using APIs for developing or programming software* Experience using JIRA* Skilled in JSON* Skilled in Jenkins* Skilled in SQL* Skilled in Docker* Skilled in CSS* Skilled in Oracle PL SQL* Skilled in ServiceNow to manage digital workflows* Skilled in JavaScript* Experience running, monitoring, and updating LMS* Experience using Salesforce CRM* Skilled in XML* Experience using BitBucket* Skilled in Excel* Skilled in HTML* Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information* Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BI* Expertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configuration* Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes* Experience helping an organization to plan and manage change in effort to meet strategic objectives* The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.Additional Information: Desired Experience:* Experience in Python and C#* Knowledge or experience in basic DevOps support and deployment* Knowledge or experience in basic CI/CD setup and configuration* Knowledge or experience in AWS services like Lambda, Step Functions, RDS and S3 objects* Knowledge or experience in Tableau or MicroStrategy reportsThe future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.REF9523MFannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .