Director of Ambulatory Imaging Services

Summary

Reporting to the Associate Vice President of Ancillary Services, the Director of Ambulatory Imaging will lead a team of approximately 120 FTEs at multiple locations across Dallas and Fort Worth Metroplex.

Experience and Education

Bachelor's degree in related field and ten (10) years progressively responsible, related experience to include at least three (3) years in management capacity. Master's degree preferred. The ideal candidate will have a proven track record in ambulatory imaging leadership with all modalities.

Job Duties

• Directs and coordinates activities for customer service response, recovery, and process improvement.
• Responsible for review, development, recommendation, and implementation related to customer service programs and activities.
• Collaborates with the VP for Human Resources, VP for University Clinics, and VP for University Hospitals to develop employee and operational programs to resolve and improve service issues.
• Develops and implements communications programs for customers and staff to enhance service efficiency and delivery.
• Recommends changes, reviews progress, and approves proposals.
• In collaboration with billing and collections staff, resolves complex problems regarding customer\'s billing statements, fees, etc.
• Manages utilization of various resources to maintain maximum efficiency and meet performance objectives.
• Responsible for design, execution, and effectiveness of a system of internal controls, which provides reasonable assurance that operations are effective and efficient, assets are safeguarded, and financial information is reliable.
• Ensures compliance with applicable laws, regulations, policies, and procedures. Maintains confidentiality as appropriate.
• Oversees budget expenditures and scheduling.
• Oversees supervisors and/or subordinate managers to include establishing priorities.
• Performs other duties as assigned.

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

Salary

Salary Negotiable

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.

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