Job Description
ACS Group has an immediate need for a [Field Tech Desk Side Support (Warehouse/School)]. This is a [12+ Months] opportunity.
This opportunity is located in [Atlanta, GA 30303].
Note : On-Site work required.
Please review the job description below:
Top Skills : [Help Desk, Desktop Support, Service Desk, Field Technician]
Job Description :
Skills and Qualifications:
· 3+ years of work experience minimum
· A+ Certification
· Strong customer service skills
· Strong oral and written communication skills
· Proficient in understanding network infrastructure and wireless support
· Prior experience with desk side support is a MUST
· Microsoft Windows certification is a plus
· ITIL experience/certification is a plus
· Must have clean criminal record with the ability to pass fingerprint background check
· Must be authorized to work in the United States
· Must hold a valid driver's license and dependable personal vehicle
Personal Attributes:
· Must be punctual, present and visible throughout the work day
· Creative, curious, analytical, enthusiastic and display strong attention to detail
· Ability to work independently and effectively on tight deadlines, as necessary
· Excellent command of English language
· Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers
· Positive and productive team player
· Desire to learn new skills as technology evolves
· Business casual attire(i.e., no sweat pants or jeans with holes; sneakers/basketball shoes allowed)
· Neat and clean appearance to include personal hygiene
Education/Training:
· Minimum of Associate degree (preferred)
· 3+ years of experience in field tech support. Equivalent combination of education and experience will be considered.
Thanks, and regards,
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ABOUT ACS GROUP. - ACS Group is a premier provider of IT Consulting, Engineering Consulting, Healthcare, Talent, and Workforce Management Solutions to Fortune 1000 companies globally. Our operating brands have provided targeted services and solutions for more than 50 years. We serve our clients through four operating companies: * AIC *Analysts *ComforceHealth *HireGenics Recent Recognitions: #Largest Minority-Owned IT Staffing Firm in the U.S. (2018 SIA) # No. 8 Largest IT Staffing Firm in the U.S. (2018 SIA) #Inavero's Best of Staffing® Client Diamond Award (2018). #National Class lV Supplier of the Year Finalist and a Regional Class IV Supplier of the Year by NMSDC #Inavero's Best of Staffing®Client Diamond Award Winner(2017)
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