Mackson, an A-TEK Company, is seeking to staff a team of software professionals to build and deploy new systems with web capabilities for our key government customers. We have an immediate opportunity for a Business Analyst V in our Rockville, MD office. The Business Analyst V will also spend time on the customer site in Rockville, MD in support of federal clients.
This position involves working as an integral part of a team of analysts and developers on multiple projects to build out applications that have web and mobile components. The ideal candidate will have experience in web-based applications with a track record of establishing good customer relationships. These applications may involve single and/or multiple platform solutions. These apps will include features such as being workflow driven, media capture, complex business rules, printing, barcode creation and scanning, and many more interesting challenges.
Position Responsibilities: - Identify client business and system requirements and translate or decompose those needs into actionable software requirements, test criteria, and scenarios
- Analyze business and user needs, document requirements, and translate them into proper system requirement specifications
- Establish positive relationships with all stakeholders
- Assist with developing the business case and vision
- Document the as-is state and to-be state of systems
- Elicit, analyze and validate business requirements
- Clearly describe requirements following Agile User Story conventions
- Develop, manage and maintain all work products and deliverables from creation to finalization
- Create and maintain a hierarchical feature driven view of requirements
- Create technical specifications and test plans
- Examine and evaluate current systems to determine and assess capabilities and business rules
- Collaborate with cross-functional teams
- Facilitate system design sessions with business users and client managers
- Liaise with users to track additional requirements and features
- Train users on new systems, applications and provide support
Required Qualifications: - Requires a BA or BS degree from an accredited institution in a management or technical discipline - Computer Science, Information Technology (related degrees will be considered) and 12-20 years of performing business analysis, including aspects of business process and requirements elicitation and documentation including customer relationship management
- Experience working with clients face-to-face
- Knowledge of IT systems or IT organizations
- Ability to learn the functionality of software applications and the elements of business or user processes and write detailed non-coding requirements
- Ability to become a product expert and communicate coherently to our clients
- Ability to learn and document complex business rules and processes
- User stories and other SDLC documentation
- Agile/SCRUM experience
- Ability to work in a highly team-oriented, collaborative environment
- Strong attention to detail and accuracy
- Ability to be a self-starter and manage competing priorities, multi-task, and continue to meet all deadlines and commitments while remaining flexible with continually changing priorities
- Excellent written and oral communication including technical writing; must be able to communicate fluently in English both verbally and in writing
- Solid computer skills with Microsoft applications (Word, Excel, PowerPoint, Project and Visio)
Preferred Skills and Experience: - Federal contracting experience supporting HHS or FDA;
- JIRA and other Agile Backlog tools like Visual Studio Online
- Experience with the SDLC / EPLC
- Experience with data analytics and process analysis paradigms for addressing client needs
- Keen sense of the User Experience and User Journey
- Technical competency in JIRA, HP ALM, Office 365 and Balsamiq
- provided by Dice