Job Description
Req ID: 101599
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Help Desk Senior Associate to join our team in Nashville, Tennessee (US-TN), United States (US).
Seeking a qualified Service Desk Specialist to join our team in Oklahoma City, OK supporting one of our government clients. The Service Desk Specialist will need to be detail-oriented, possess and apply expertise on multiple complex work assignments and have strong communication skills.
-Proficiency in Remedy ticketing system, Windows 7, Microsoft Office 2, SharePoint, GoTo Assist, Active Directory, and BlackBerry Enterprise Server
- HDI certification
- Excellent verbal and written communication skills
- Strong customer service attitude
**** This is a 24/7 environment and must be able to work 1st, 2nd or 3rd shift *****
Basic Qualifications
- 1 year of experience supporting a high-volume call center/service desk
- 1 year of experience providing high-level customer service over the phone
- 1 year of experience in an IT environment
Education
High School Diploma
INDPUBLIC
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. - provided by Dice
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Help Desk Senior Associate to join our team in Nashville, Tennessee (US-TN), United States (US).
Seeking a qualified Service Desk Specialist to join our team in Oklahoma City, OK supporting one of our government clients. The Service Desk Specialist will need to be detail-oriented, possess and apply expertise on multiple complex work assignments and have strong communication skills.
-Proficiency in Remedy ticketing system, Windows 7, Microsoft Office 2, SharePoint, GoTo Assist, Active Directory, and BlackBerry Enterprise Server
- HDI certification
- Excellent verbal and written communication skills
- Strong customer service attitude
**** This is a 24/7 environment and must be able to work 1st, 2nd or 3rd shift *****
Basic Qualifications
- 1 year of experience supporting a high-volume call center/service desk
- 1 year of experience providing high-level customer service over the phone
- 1 year of experience in an IT environment
Education
High School Diploma
INDPUBLIC
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. - provided by Dice
About NTT DATA Corporation