6-8 of experience working as a business analyst and using Salesforce lightening / classic platform
1.Must have experience with Salesforce Sales and service Cloud
2.Work with clients and end users to gather, understand, and define business requirements
3.Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
4.Experience in conducting and driving User Training and Quality Assurance of the product.
5.Work collaboratively with team members to design a solution that will meet a client's business requirements and fulfill user stories
6.Collaborate with developers to test and verify that solutions will meet the business requirements
7.Drive in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training
8.Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies