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* * * Contract to Hire Opportunity * * *
The Field Service Tech in this position will provide break-fix support in the Orlando area. Strong hardware experience on desktops, laptops, and LaserJet printers is required.
The work schedule will be M-F, 9-6 with overtime and on-call rotation after training.
- This is a driving position which requires a DMV background check to be completed
- Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policy
Overview:
- Technician will travel to each client s location to provide service
- Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
- Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers
- Works under general supervision
Required Qualifications:
- 3+ years of experience supporting desktops, laptops, and printers (LaserJet)
- 3+ years of customer service experience required
- Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
- Interpersonal skills needed to interact with a wide range of users and environments
Basic Needs / Haves:
- Reliable transportation and a valid driver s license required (driving position - reimbursed accordingly)
- Ability to work from a bent, crouched, or kneeled position
- Ability to work on a ladder or lift
- Ability to lift up to 50 lbs.
- Smartphone with tethering / hot spot capabilities (reimbursed within corporate guidelines)
- Laptop and basic hand tools required
Preferred:
- CompTIA A+ certification
- OEM Printer Warranty certifications
- OEM Laptop / Desktop Warranty certifications
- Server experience a plus
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** e X cell Supports Equal Employment Opportunity** e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit . - provided by Dice