Job Description
Hi,Please find job description below; No H1B/CPT/OPTMax Rate : $40/hr on C2C Job Title:: Jr. Jira Service Desk AdminLocation:: Austin TXDuration:: 6 Months Contract MOI:: video or phone interview
They may or may not allow remote during COVID. As we know some offices are going onsite and some are still doing remote so the candidate has to plan to be onsite but they may end up letting them do remote. Don't send if they can't work onsite though, the client wants the option.
Job Description
Role Title: Jira Service Desk Admin
Required Skills:
• 3+ years' experience in Jira, Confluence and Jira Service Desk Administration
• 3+ years' experience in business process improvements
Preferred Skills • BA/BS in Information Systems, Project Management, or related major
• Demonstrated ability to understand complex IT systems and processes
• Basic understanding of databases like SQL server, MySQL
• JIRA Atlassian Certification is a plus
Responsibilities • Experienced Jira Service Desk administrator and Confluence administrator - defining and building using custom workflows, post-conditions and custom issue types.
• Review existing projects, permissions, workflows, dashboards and identify where functionality can or cannot meet user requests.
• Creating and migrating JIRA projects and making changes to workflows, screens, and fields
• Develop metrics, dashboards, and advanced filters in JIRA/Confluence/Service Desk to provide end-users and business leadership with meaningful operational/performance metrics and customized status reports.
• Working with internal customers to gather their JIRA project requirements and design a scalable solution
• Testing, installing, upgrading, and configuring Jira plugins
Expected Deliverable(s) Project migrations, Configuration enhancements, New Workflows and SLA integrations Thanks And Regards Kanhaiya Gupta // Recruitment ManagerOffice: Email: URL: Inspire Client LLC.1981 Memorial Dr. PMB #278, Chicopee, MA 01020 - provided by Dice