Business Systems Analyst
Required Experience:
- Strong knowledge of pharmaceutical data including an understanding of field sales roles including sales, managed markets, account-based teams, etc.
- Ability to understand the impact of alignment data changes and provide recommendations to team members about alignment best practice
- Pharmaceutical Commercial and Sales Operations group, including insights around Sales (Demand vs Forecast, Normalized Units), Channel Performance, Inventory (Days on Hand, Channel vs Warehouse), Calls (Reach, Frequency, Adherence)
- Processes & data related to Sales, Sales Operations, Marketing, Market Access etc. (e. Direct Sales, Self-Dispensing Pharmacy, Competitor Sales, Prescription, Shipment, Distribution Channel, CRM, Incentive Program, Physician Affiliations, Pricing decisions, Payer contracts, Speaker Program, etc.).
- Knowledge of applications related to Commercial organization (e.g. IMS, SPP, SD, Direct Sales, Self-Dispensing Pharmacy, Shipment, Veeva, Speaker Program, SAS, etc.).
Knowledge / Skills Needed
- Masters or Bachelor's degree in Computer, IT, Software or related field required
- 7+ years of experience as Business Systems Analyst while supporting pharmaceutical field sales and data with 2+ years' experience
- Strong planning & strategic thinking skills
- Strong Microsoft Office skills with intermediate to advanced excel skills
- Facilitate workshops with business stakeholders - story-boarding, user story writing and requirements gathering workshops, digitize story-boarding artifacts and provide input in design sessions
- Ability to develop strong partnerships and coordinate effort of cross-functional teams. Clearly communicate keeping IT and the customer apprised of status, issues, key metrics
- Collaborate with business stakeholders, IT project managers, Architects, Developers & Software Quality Assurance, leading them through the business analysis lifecycle on solution design and development, identifying and managing dependencies and risks
- Analyze and document current and future business process models
- Analyze and document user stories, requirements, business rules, use cases
- Plan user acceptance test (UAT), create UAT scripts and facilitate UAT
- Perform knowledge transfer to training and communication teams
- Support user deployment activities as needed
- provided by Dice