Job Description:
- Responsible for providing support to technical professionals with regard to a variety of administrative, systems, and business operations problems, and participation in related system development projects of moderate to complex nature.
- Responsibilities may include determining and defining system specifications, process improvement, quality assurance, interaction with customers and technical staff, and higher emphasis on problem resolution.
- Requires strong interpersonal and communication skills, increased level of business knowledge and experience in a defined area (i.e. claims, membership, accounting, service, finance, etc.), and experience and knowledge of project methodology and the application development life-cycle.
- Position requires knowledge of various technologies including legacy, client/server, or web-based technologies, rational tools knowledge (ClearQuest, ReqPro, etc.) and RUP methodology and 3-5 years of related experienced as outlined above.
Qualifications:
- Excellent Analytical Skills
- Perform independent research
- Be able to self-train on existing (in house) tools / processes
Elicit Requirements:
- Asking questions until the requirement is known
- Reiterating the 'ask' back to the Customer to ensure correct interpretation
Documenting Requirements:
- Experience with documenting Business Requirements
Microsoft Office Experience:
- Must have Excel expertise (looking for advanced)
SQL Queries:
- Basic SQL query skills including joins; group by
Data Models
- Understanding how Tables relate to each other
- Primary Keys / Foreign Keys
Additional Preferred Qualifications:
- Health Care Knowledge
- Health Care Product Knowledge
- ICIS / PTC Knowledge
- provided by Dice