COMPANY OVERVIEW
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be
A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks for our seasonal team members including:
- Stratton season pass for all employees
- Free or discounted (depending on classification) season pass for dependents - this includes spouse &.children under 26 years old
- Introduction letters for free lift tickets at all Alterra owned resorts - dependents too!
- Unlimited introduction letters for 50% off day tickets at IKON partner resorts
- Discounted golf or fitness center memberships
- Retail and Food and Beverage discounts
- 12 - $25 lift tickets for your friend & family guests
- Onsite medical clinic
- 401(k) with company match
- Company paid sick time
- Employee housing available
The Lift Operator is responsible for orchestrating a wonderful mountain adventure for each and every guest. This involves engaging non-verbally and verbally with each guest to create amazing memories and experiences. Specific responsibilities include the safe loading, unloading and operation of uphill transportation vessels and ticket validation.
This position is available from late November through mid April. Stratton is offering full time and part time positions in this role, and employee housing may be available; ask in your interview!
Essential Job Functions
- Greet and welcome each guest
- Provide directions and information regarding lift operations
- Respond to all guest inquiries and complaints in a courteous and friendly manner
- Follow all lift opening and closing procedures
- Necessary ramp maintenance and preparation
- Insure all safety signs, mats, and safety cones are in place
- Insure all seat pads are clear and safe
- Ensure all guests have the proper access products for each lift
- Engage guests in fun activities when lift lines are particularly long
- Keep lift shacks clean and neat, tools stored properly, trash emptied, and lift area well landscaped
- Observe skiers, especially beginners and children. Give verbal and non-verbal commands as needed to help guide skiers
- Attend required team meetings
- Must be able to make split second decisions regarding stopping or slowing the lift to ensure guest safety
Candidate Attributes
- Ability to make eye contact, engage in conversation and smile
- Outgoing and friendly personality
- Ability to independently solve problems and resolve customer complaints
- Conscientious and motivated to provide great customer service
- Team Player
Requirements
- At least 18 years of age
- Able to work in extreme weather conditions
- Must be able to lift 75 pounds
- Most available shifts are on weekends and holidays
- Must provide own winter gear - warm & waterproof boots, wool socks, warm base layers, gloves, goggles and sunglasses are recommended
Stratton Mountain is an Equal Opportunity Employer Work with us this winter and enjoy fantastic employee perks!