Field Service Technician I

  • eXcell
  • Columbus, Ohio
  • 10/01/2020
Full time

Job Description

Take your career to the next level with e X cell . We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program.

* * * Contract to Hire Opportunity * * *

For this position, we re looking for a professional, self-motivated Field Service Tech to provide laptop, desktop, and printer support to approximately 100 clients in the Metro Columbus area. The majority of the work is in a 50-mile radius of zip code 43213.

The work schedule will be M-F, 8-5, with required rotating on-call that includes weekends and holidays. Overtime situations are evaluated and approved where needed.
  • This is a driving position which requires a DMV background check to be completed
  • Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policy
Overview:
  • Technician will travel to each client s location to provide service
  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers
  • Works under general supervision
Required Qualifications:
  • Desktop support skills required
  • Desktop and laptop OEM support experience required
  • Experience supporting printers or MFD s (multi-function displays) required
  • Excellent customer service skills
  • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
  • Interpersonal skills needed to interact with a wide range of users and environments
  • Reliable transportation and a valid driver s license required (driving position - reimbursed accordingly)
  • Ability to lift and move IT equipment
Preferred:
  • CompTIA A+ certification
  • OEM Printer Warranty certifications
  • OEM Laptop / Desktop Warranty certifications

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** e X cell Supports Equal Employment Opportunity** e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit . - provided by Dice