At e X cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.
* * * Contract to Hire Opportunity * * *
We are currently in need of a Dispatch Support Tech to perform break-fix work in the Milwaukee area (53562). Standard hours are Tuesday to Saturday, 9 am to 6 pm, on-call rotation is possible.
- Technician will travel to each client's location to provide services
- Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
- Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, printers, and POS
- Performs Printer support including hardware break-fix, IMAC, and project work
- Works under general supervision
Required qualifications:
- 2+ year(s) supporting printers and/or MFDs (multi-function displays), including software and break-fix
- Lexmark and Dell client / enterprise experience a plus
- 2+ year(s) of customer service experience
- POS support skills a plus
- Reliable transportation required (this is a driving position - reimbursed accordingly)
- Must be able to work staggered or late shifts possibly including evenings and/or weekends
- Need to be very personable as they will be interacting with a wide range of users and environments
- Ability to work on a ladder or lift required
- Ability to lift up to 50lbs. required
Preferred qualifications:
- OEM Printer Warranty Certifications
- OEM Laptop / Desktop Warranty Certifications
- Server experience would be a bonus
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** e X cell Supports Equal Employment Opportunity** e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .
- provided by Dice