Ultimate Software is rapidly expanding our public cloud footprint and we want to do that with industry standard SRE/DevOps practices. Our software is essential to helping businesses manage their workforce, bring them their benefits, and get their well earned paycheck. Our application must meet rigorous uptime and performance SLAs. We are looking for someone to lead a team of excellent site reliability engineers to guide our continuous deployment pipelines, establish monitoring and metrics, chaos engineering, and automation to keep our applications up and running.
Ultimate Software is looking to hire a Director of Engineering to join our extremely talented Dev Experience Team. The Director of Engineering is responsible for the direct management of fast evolving product engineering teams, improvement in processes and service quality, strategic planning and management of resources. Plays a critical role in enhancing and enabling business capabilities through technology innovation and collaboration with the business, manage and execute a development roadmap and possesses a true passion for technology that is readily apparent in their past experience and/or personal projects as well as is an expert with the technologies being used by the team. Balance this with building relationships with their business product owners to execute the development roadmap.
Primary/Essential Duties and Key Responsibilities: - Define standards and best practices related to: System Architecture, Deployment, metrics, operational tasks
- Support services through activities such as monitoring availability, system health, and incident response
- Improve system performance, application delivery and efficiency through, automation, process refinement, post mortem reviews, and in-depth configuration analysis
- Engage in Communications across all areas of the organization
- Drive innovation and manage product development teams within a fast paced, agile environment
- Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics
- Recruit IT professionals with business and industry experience, and develop, reward and energize a competent, effective team within the technology organization. Identify and implement strategies to attract and maintain a highly skilled and engaged workforce.
- Manage and/or lead software development teams, obtaining necessary resources, acting as an escalation point and removing impediments to achieve goals and objectives
- Engage in hands-on design and ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product roadmaps
- Collaborate with a wide variety to stakeholders within business and technology teams to drive change required to execute product roadmaps
- Enable integrated teams to deliver technology solutions in support of key product initiatives by working closely with product managers, technical project managers, architects, engineers, and quality assurance
- Collaborate within and across business units to prioritize, plan, and execute the development schedule for major product releases
Required Qualifications: Knowledge, Skills and Abilities - Experience with Cloud based applications
- Experience with Containerization Technologies
- Experience with Microsoft and Linux Technologies
- Experience with VMWare or other Virtual Server Software
- 6+ years of experience managing software engineering teams designing and building software products in a fast paced , complex and dynamic product development environment
- Experience with public cloud deployment technologies (AWS, ====P Azure), Kubernetes preferred
- Extensive hands-on experience building and managing the development of complex, large scale enterprise applications and products that require a deep understanding of application logic and dependencies
- Proven experience attracting, hiring, retaining and leading top engineering talent and high-performance product engineering teams (I.e. FTEs, not contractors)
Experience, Education, Certification, License and Training - Bachelor's in computer science, computer engineering, or other technical discipline, or equivalent work experience
- Master's in computer science preferred
Travel Requirements: - 10% Limited travel to other company offices upon request
This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.
Ultimate Software will reasonably accommodate employees with disabilities as defined by the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) and other appropriate statutes. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company's online employment application, please contact
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