Position: Deskside Services Technician Level 2
Location: Chicago IL and Suburbs-on Site
Duration: 6+ Months Contract possible extension
Visa: All
Interview Mode: Phone then Skype
Minimum Experience - 3-6 years of Deskside Services Technician
Background :
To be able to lead online support Team . this positon has frequent contact with end users, peers and manager .The candidate will provide leadership in a team environment with collaborative approach to resolving customer problems and support other members of the site services
Key Ask
-Act as a lead technician in the performance of onsite support activates
-Lead Teams in performance onsite services Delivery (eg Updates, configuration changes or software installation, Break fix activites,Deskside support ,data migration Etc.
-Perform complex installation and configuration of desktops, laptops, mobile devices, and associated peripherals and related software.
Leas Teams in performance of IMACDs.
-Provide lead technical assistance to End Users.
-Provide on call support if required outside business hours on a rotational basis
-Hospital equipment related to IT should be Handle as a part
Desired Qualifications
-BA/Bs in computer science/IT or equivalent
-Five or more years of experience in services delivery and end user hardware and software
-Configuration in trouble shooting
-Experience operating in clinical Healthcare environment
-CompTIA A+ certification or equivalent
-should be able to lift weight up to 30 ibs at waist level
-Should be able to Bend under Desk for cabling and PC setup
- provided by Dice