IT Service Delivery Rep
Contract is supporting the United States Navy - a Full Time, mission critical position
CLEARANCE REQUIRED: Active Interim Secret (or higher) for Junior, Mid and Senior Levels
** We can get your clearance, but you won't be able to start until you have it and you must have the certifications before we start the security background process.
CERTIFICATIONS REQUIRED:
JUNIOR LEVEL - (Certifications: CompTIA Network + and Security+ CE required)
MID AND SENIOR LEVELS - (Certifications: CCNA and Security+ required. ITIL foundation V3 certification is highly desirable)
LOCATIONS AVAILABLE:
*** Relocation Assistance is not provided, but will consider the "right" candidate that is not local
19388 - Junior level position - Norfolk Naval Shipyard (Portsmouth, VA) (NFSH)
19195 - Junior level position - Norfolk Naval Support Activity (Norfolk, VA) (NFLT)
19308 - Mid level position - Norfolk, VA
19431 - Mid level position - Norfolk, VA
19432 - Senior position - Norfolk, VA
19385 - Junior position - Pearl Harbor, HI (PRLH)
19306 - Junior position - Camp Smith, HI (SMTH)
19018 - Mid level position - Pearl Harbor, HI (PRLH)
19024 - Mid level position - Camp Smith, HI (SMTH)
19015 - Senior position - Pearl Harbor, HI
19310 - Junior position - Ventura (Port Hueneme), CA (PRTH)
19433 - Mid position - Ventura (Port Hueneme), CA (PRTH)
19384- Senior position - San Diego, CA (SDNI)
18720 - Senior position - San Diego, CA (32nd Street) (SDNS)
18782 - Senior position - San Diego, CA (North Island) (SDNI)
19007 - Junior position - Panama City, FL (PNMA)
19386 - Junior position - Key West, FL (KEYW)
19211 - Junior position - Bremerton, WA (BREM)
19253 - Junior position - Dahlgren (Indianhead) (DLGR)
19010 - Junior position - Newport, RI (NWPT)
19010 - Junior position - Newport, RI (NWPT)
19193 - Mid position - Fallon (FALN)
19070 - Mid position - Mechanicsburg, PA (MECH)
19258- Senior position - Washington, DC (Navy Yard) (WNYD)
Please send updated resume (along with job number preferences and certifications) to:
Katherine Ransom
National Technical Recruiter
ABBTECH Professional Resources
Mobile Phone -
Texting -
DETAILED BREAKDOWN OF LEVELS FOR IT SERVICE DELIVERY REP POSITIONS:
IT Service Delivery Rep Junior
Clearance: Active Interim Secret
Certifications: CompTIA Network + and Security+ CE required
JUNIOR SCOPE OF WORK:
This position's primary role will be a Field Services Junior-Level Network Technician servicing a large-scale Enterprise network. You will be part of a Team of Network Technicians and Engineers. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.
- As a Junior Network Technician you will be expected to install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues
- Responsible to create ticket for maintenance using HPE Service Manager
- Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures
- Perform escalation and additional tasks as directed
- Take Direction from the Regional Leader and Site Leaders
JUNIOR KEY REQUIREMENTS:
- A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered
- 0-4 years' experience as a Network Technician
- ITIL foundation V3 certification is highly desirable
- Innovative technical professional who is customer service oriented
- Knowledgeable engineer in the field of Ethernet and IP data engineering
- Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages
- Fundamental understanding of the OSI Model is required
- Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment
- Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable
- You will be part of a Team of Network Technicians and Engineers
- The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment
- Strong customer service and communication is necessary to ensure customer satisfaction and network reliability
- A good problem-solving and troubleshooting skills in severs and Cisco devices are a Plus
- Some Travel will be required
- Ability to Obtain a Government Secret Security Clearance is required
- Ability to lift 50 lbs is required
APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION
ABBTECH OFFERS:
- This is an excellent opportunity that provides plenty of growth potential with fantastic on-the-job learning and mentorship.
- ABBTECH also offers Medical, Dental, Vision, sick leave, paid holidays, vacation time, and 401K benefits for all full-time employees.
- ABBTECH offers weekly pay.
ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans
IT Service Delivery Rep Mid
Clearance: Active Interim Secret
Certifications: CCNA and Security+ required. ITIL foundation V3 certification is highly desirable
MID LEVEL SCOPE OF WORK:
This position's primary role will be a Field Services Mid-Level Network Technician servicing a large-scale Enterprise network. You will be part of a Team of Network Technicians and Engineers. This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.
- As a Mid-Level Technician, you will be expected to install and maintain network devices at the site and work with the NOC technicians and Managers to troubleshoot outages and resolve network related issues
- You will be responsible to create ticket for maintenance using HPE Service Manager
- Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures
- Perform escalation and additional tasks as directed
- Take Direction from the Regional Leader and Site Leaders
MID LEVEL KEY REQUIREMENTS:
- A Background Information Technology field or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered
- 4 plus years' experience as a Network Technician
- Innovative technical professional who is customer service oriented
- Knowledgeable engineer in the field of Ethernet and IP data engineering
- Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages
- Fundamental understanding of the OSI Model is required
- Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment
- Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable
- You will be part of a Team of Network Technicians and Engineers
- The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment
- Strong customer service and communication is necessary to ensure customer satisfaction and network reliability
- A good problem-solving and troubleshooting skills in severs and Cisco devices are a Plus
- Some Travel will be required
- Ability to Obtain a Government Secret Security Clearance is required
- Ability to lift 50 lbs is required
APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO CLASSIFIED INFORMATION
ABBTECH OFFERS:
- This is an excellent opportunity that provides plenty of growth potential with fantastic on-the-job learning and mentorship.
- ABBTECH also offers Medical, Dental, Vision, sick leave..... click apply for full job details