Job Title: SaaS Business Analyst
Location: Milpitas, CA
Duration: Full Time
Salary: DOE
Job Description:
Forsys is seeking an experienced Business Analyst to be a part of our solutions team to implement salesforce based Quote-to-Cash suite of products, including CPQ (configure/price/quote), Contract Lifecycle Management (CLM),and other Digital Commerce related solutions. The ideal candidate will work closely with the organizations they are supporting, working with the business to improve their processes, systems and capabilities. The Business Analyst must have a strong customer service ethic, be organized and analytical, work well in teams, understand how QTC projects are delivered, able to implement a project schedule, have a continuous improvement mindset and be capable of handling multiple priorities concurrently.
Responsibilities:
- Understanding the business functions, processes and information of SaaS based organizations
- Creating and maintaining a capability, process and system roadmap for SaaS based organizations
- Act as a liaison between the customer and the implementation team as needed
- Assist in the development of business case;
- Plan and prioritize projects;
- Work with across business teams to define processes and requirements for tools;
- Work with offshore teams as required
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Experience, Skills, Competencies
- Minimum 5 to 8 years experience as a team member of successful software project implementations related to SaaS, CPQ, Quote-to-Cash, Contract Management (CLM), CRM
- SaaS business process knowledge & experience is strongly preferred
- Experience in process and data mapping;
- Experience with web, database, object oriented software technologies, SDLC methodologies and com or Force.com
- Experience in hands on design, prototyping, development, configurations, testing and other implementation activities
- Domain experience in software a plus
- Sales & Marketing (Salesforce , etc )
- Engineering (Jira, Confluence )
- Excellent verbal and written communication skills and the ability to interact professionally with diverse stakeholders at all levels of the organization (senior management, stakeholders, team members, etc.);
- Well organized and detail-oriented with the ability to multi-task;
- Excellent analytical and problem-solving skills;
- Able to work in a fast-paced, dynamic environment with cross-functional teams internally and at customer sites
- Bachelor's Degree in related discipline.
- Note: Knowledge of Billing and Invoicing is a plus
Forsys' prime offerings are in the areas of Cloud, Quote to Cash, ERP Financials, Supply Chain Management, Customer Relationship Management and Data Analytics. Forsys is one of the key System Integrators partnering with Salesforce, Oracle, APTTUS, SAP(Callid====loud) and several Enterprise Software vendors. We have developed Domain expertise in Hi-Tech Manufacturing, Health Care and Financial Services and also adopted best practices for Global Delivery; matured our Implementation techniques and methodologies.
Best Regards
Anil Kumar Kotte
Forsys Inc.
- provided by Dice