Bowhead / UIC Technical Services
Crane, Indiana
Overview Logistician (F-24379) Bowhead seeks a Logistician withHVAC/Maintenance Technician experience to join our team in Crane, IN. The Logistician will be responsible for fabrication, assembling, installing and maintaining refrigeration, cooling and heating systems as well as their components by using blueprints and schematic drawings. Responsibilities Complete air flow analysis and recommendations Working from manufacturer specifications, will inspect and test electrical and signal circuits Will check clearances, voltages and perform ampere measuring as required prior to bringing any equipment/system back into service Observe mechanical devices, pumps, engines, motors, refrigeration/air conditioning systems in operation and listens to their sounds to locate causes of trouble Starts devices to test their performance Keep records for equipment showing type, model number, and date of installation and extent of service Obtains ability to read Amp meters, ohmmeters, test lamp, voltmeter, wattmeter, thermometer and manometer, Refrigerant gauges, vacuum pumps and refrigerant scales and refrigerant recycle/recovery equipment May work independently, may work with electricians, engineers, plumbers or duct work/sheet metal workers Will complete studies and research to update and modify training, manuals and tactics Complete analysis to ensure assets are used in optimal environmental and operational conditions May perform routine maintenance and upgrades to the system which may include major refurbishment or replacement Will ensure systems design requirements are economically feasible and all research and development facilities and infrastructure elements necessary to the design, development, initial fielding, and operational support of the system are identified, developed, acquired, and supported Qualifications A Bachelor's degree is required in addition to at least fifteen (15+) years of experience Must have excellent troubleshooting skills with compressors, motors, condensers, fans, thermostats, ducts, pipes and other mechanical, electrical and electronic equipment and/or systems Must have prior experiencemonitoring, operating, maintaining and troubleshooting electro-mechanical systems interconnected and suppling cooling water to laboratory equipment Must have prior first-hand experience with maintaining cooling towers, chillers, motor/pump assemblies, interconnecting piping, basket strainers, pneumatically-controlled actuators/valves, pressure transducers and electronic controllers, heat exchangers, and glycol-water loops, as well as, deionized-demineralized water filtration Additional special skill sets and certifications will allow for maintaining and troubleshooting HVAC systems, motors/pump assemblies, glycol-water system, nitrogen generators and control circuitry and pipe fitting and welding of 304 and 316 stainless steel and nickel-copper alloys experience is required An EPA 608 certification required Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint Ability to communicate effectively with all levels of employees and outside contacts Strong interpersonal skills and good judgment with the ability to work alone or as part of a team Physical Demands: Must be able to lift up to 50 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
Overview Logistician (F-24379) Bowhead seeks a Logistician withHVAC/Maintenance Technician experience to join our team in Crane, IN. The Logistician will be responsible for fabrication, assembling, installing and maintaining refrigeration, cooling and heating systems as well as their components by using blueprints and schematic drawings. Responsibilities Complete air flow analysis and recommendations Working from manufacturer specifications, will inspect and test electrical and signal circuits Will check clearances, voltages and perform ampere measuring as required prior to bringing any equipment/system back into service Observe mechanical devices, pumps, engines, motors, refrigeration/air conditioning systems in operation and listens to their sounds to locate causes of trouble Starts devices to test their performance Keep records for equipment showing type, model number, and date of installation and extent of service Obtains ability to read Amp meters, ohmmeters, test lamp, voltmeter, wattmeter, thermometer and manometer, Refrigerant gauges, vacuum pumps and refrigerant scales and refrigerant recycle/recovery equipment May work independently, may work with electricians, engineers, plumbers or duct work/sheet metal workers Will complete studies and research to update and modify training, manuals and tactics Complete analysis to ensure assets are used in optimal environmental and operational conditions May perform routine maintenance and upgrades to the system which may include major refurbishment or replacement Will ensure systems design requirements are economically feasible and all research and development facilities and infrastructure elements necessary to the design, development, initial fielding, and operational support of the system are identified, developed, acquired, and supported Qualifications A Bachelor's degree is required in addition to at least fifteen (15+) years of experience Must have excellent troubleshooting skills with compressors, motors, condensers, fans, thermostats, ducts, pipes and other mechanical, electrical and electronic equipment and/or systems Must have prior experiencemonitoring, operating, maintaining and troubleshooting electro-mechanical systems interconnected and suppling cooling water to laboratory equipment Must have prior first-hand experience with maintaining cooling towers, chillers, motor/pump assemblies, interconnecting piping, basket strainers, pneumatically-controlled actuators/valves, pressure transducers and electronic controllers, heat exchangers, and glycol-water loops, as well as, deionized-demineralized water filtration Additional special skill sets and certifications will allow for maintaining and troubleshooting HVAC systems, motors/pump assemblies, glycol-water system, nitrogen generators and control circuitry and pipe fitting and welding of 304 and 316 stainless steel and nickel-copper alloys experience is required An EPA 608 certification required Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint Ability to communicate effectively with all levels of employees and outside contacts Strong interpersonal skills and good judgment with the ability to work alone or as part of a team Physical Demands: Must be able to lift up to 50 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
Transdev
Readville, Massachusetts
Transdev in Boston, MA is seeking School Bus Safety Trainers to bolster our team. In this role, the School Bus Safety Trainer will perform classroom and behind the wheel training, to include but not limited to the Professional Operator Development Program, remedial training, new equipment familiarization training, and safety meetings. Works with the Director and Manager of Safety and Training to ensure compliance of training materials and the efficient delivery of the safety programs. Transdev is proud to offer: Position Subject to Collective Bargaining Agreement: $37.26 per hour (Union Collective Bargaining Agreement Payscale) Benefits include: Vacation: Up to 20 paid vacation days, based on years of service. Sick days: 5 days. Holidays: 14 paid holidays: 12 standard and 2 floating. Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, long-term disability. Benefits may vary depending on location policy. Key Responsibilities: Ensure trainees are thoroughly trained in the safe and efficient handling of vehicles and equipment to exceed customer standards. Ensure that all trainees receive route training. Monitor the progress of trainees to ensure proper training. Ensures all employee training records are in compliance with training policies. Assist DriveCam Manager and Coordinator by coaching drivers in response to video recorded unsafe driving events to improve safety of operations. Responsible for the direct supervision of students. Ensure the Driver Training Course (DTC) is followed and properly delivered to include updates when necessary. Perform new equipment familiarization, refresher, and remediation training. Acts as a resource to provide employees with expert information on operation of equipment. Assist with ride checks, as needed. Recommend safer methods, procedures, and preventative measures. May be required to drive a school bus on an as needed emergency basis. Maintain confidentiality of sensitive information. Perform other duties as assigned. Qualifications: High school diploma or equivalent, (G.E.D.). College degree preferred. Must have a valid Class B CDL with Passenger (P) and School Bus (S) endorsements. Must have a valid Massachusetts School Bus Certificate. Must have a valid Massachusetts School Bus Instructor Certificate. An excellent motor vehicle record must be maintained. Two (2) or more years of transit related experience and/or training. School Bus Driver training experience preferred. Adult instruction experience preferred. Ability to read and comprehend instructions, short correspondence, and memos. Excellent communication skills both verbal and written. Ability to write simple correspondence as well as reports. Ability to effectively present information one-on-one and in small group situations to customers, the client, and other employees of the organization. Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Teams and other software programs necessary to execute work assignments. Ability to understand and follow safety rules and regulations; ability to update employee safety and training records. Detail oriented, well organized, and possess effective time management skills. Must have proven customer service and interpersonal skills, and the ability to interact professionally with internal and external customers on all levels. Must be able to demonstrate poise, tact, diplomacy and possess good judgement and discretion. Must be able to read a map and possess knowledge of the service area. Must be able to work as a member of the team. Proven customer service and interpersonal skills with attention to detail. Ability to adapt and remain flexible in a fast- paced environment. Ability to adapt to changing situations and listen to feedback. Thorough knowledge of the basic laws, ordinances, resolutions, and regulations governing transportation operations. Thorough knowledge of occupational hazards and safety/training procedures. Ability to work effectively with a diverse workforce. Physical Requirements: The essential functions of this position require the ability to: Work in an environment outside or inside exposed to varying temperature, weather, and humidity conditions - work alone and in remote locations. Occasionally stand, stoop, squat, and walk for extended periods of time; bend, kneel, or crouch to files or equipment stored at ground level; use hands and fingers to handle small parts, push buttons; and use hands, arms, legs and feet to climb ladders and stairs. Sit or stand for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground, or slippery and uneven surfaces. Close vision, distance vision, peripheral vision, depth perception, night vision and the ability to adjust focus. Must lift up to 50 lbs. Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles. Work shifts or flexible work schedules as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidate with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact . Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the Unites States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that may be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Safety & Training Job Type: Full Time Req ID: 6227 Pay Group: ALA Cost Center: 605 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. . click apply for full job details
Transdev in Boston, MA is seeking School Bus Safety Trainers to bolster our team. In this role, the School Bus Safety Trainer will perform classroom and behind the wheel training, to include but not limited to the Professional Operator Development Program, remedial training, new equipment familiarization training, and safety meetings. Works with the Director and Manager of Safety and Training to ensure compliance of training materials and the efficient delivery of the safety programs. Transdev is proud to offer: Position Subject to Collective Bargaining Agreement: $37.26 per hour (Union Collective Bargaining Agreement Payscale) Benefits include: Vacation: Up to 20 paid vacation days, based on years of service. Sick days: 5 days. Holidays: 14 paid holidays: 12 standard and 2 floating. Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, long-term disability. Benefits may vary depending on location policy. Key Responsibilities: Ensure trainees are thoroughly trained in the safe and efficient handling of vehicles and equipment to exceed customer standards. Ensure that all trainees receive route training. Monitor the progress of trainees to ensure proper training. Ensures all employee training records are in compliance with training policies. Assist DriveCam Manager and Coordinator by coaching drivers in response to video recorded unsafe driving events to improve safety of operations. Responsible for the direct supervision of students. Ensure the Driver Training Course (DTC) is followed and properly delivered to include updates when necessary. Perform new equipment familiarization, refresher, and remediation training. Acts as a resource to provide employees with expert information on operation of equipment. Assist with ride checks, as needed. Recommend safer methods, procedures, and preventative measures. May be required to drive a school bus on an as needed emergency basis. Maintain confidentiality of sensitive information. Perform other duties as assigned. Qualifications: High school diploma or equivalent, (G.E.D.). College degree preferred. Must have a valid Class B CDL with Passenger (P) and School Bus (S) endorsements. Must have a valid Massachusetts School Bus Certificate. Must have a valid Massachusetts School Bus Instructor Certificate. An excellent motor vehicle record must be maintained. Two (2) or more years of transit related experience and/or training. School Bus Driver training experience preferred. Adult instruction experience preferred. Ability to read and comprehend instructions, short correspondence, and memos. Excellent communication skills both verbal and written. Ability to write simple correspondence as well as reports. Ability to effectively present information one-on-one and in small group situations to customers, the client, and other employees of the organization. Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Teams and other software programs necessary to execute work assignments. Ability to understand and follow safety rules and regulations; ability to update employee safety and training records. Detail oriented, well organized, and possess effective time management skills. Must have proven customer service and interpersonal skills, and the ability to interact professionally with internal and external customers on all levels. Must be able to demonstrate poise, tact, diplomacy and possess good judgement and discretion. Must be able to read a map and possess knowledge of the service area. Must be able to work as a member of the team. Proven customer service and interpersonal skills with attention to detail. Ability to adapt and remain flexible in a fast- paced environment. Ability to adapt to changing situations and listen to feedback. Thorough knowledge of the basic laws, ordinances, resolutions, and regulations governing transportation operations. Thorough knowledge of occupational hazards and safety/training procedures. Ability to work effectively with a diverse workforce. Physical Requirements: The essential functions of this position require the ability to: Work in an environment outside or inside exposed to varying temperature, weather, and humidity conditions - work alone and in remote locations. Occasionally stand, stoop, squat, and walk for extended periods of time; bend, kneel, or crouch to files or equipment stored at ground level; use hands and fingers to handle small parts, push buttons; and use hands, arms, legs and feet to climb ladders and stairs. Sit or stand for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground, or slippery and uneven surfaces. Close vision, distance vision, peripheral vision, depth perception, night vision and the ability to adjust focus. Must lift up to 50 lbs. Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles. Work shifts or flexible work schedules as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidate with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact . Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the Unites States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that may be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Safety & Training Job Type: Full Time Req ID: 6227 Pay Group: ALA Cost Center: 605 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. . click apply for full job details
Christus Health
Irving, Texas
Description Summary: The Principal Trainer II is responsible for the instructional design, delivery, and maintenance of comprehensive training programs for assigned Epic application(s). This role involves building, testing, and maintaining the training environment, updating policy and procedure documentation, and conducting training for new staff, including Credentialed Trainers. As a project team member, the Principal Trainer II contributes to system build, testing, and optimization discussions. The Principal Trainer ensures that training aligns with organizational workflows, policies, and standards while incorporating best practices in instructional design. Certification in the assigned application(s) and proficiency in maintaining the respective training environment are required to maintain high technical expertise and delivery standards. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with operational stakeholders, subject matter experts, informatics, and analysts to ensure training and support is aligned with approved workflows. Collaborate with Training Logistics Coordinators or Credentialed Trainers to schedule and assign coverage for classes and support; coordinate appropriate level of end user training. Train and credential classroom trainers. Orient and support Credentialed Trainers in day-to-day activities. Attend meetings, produce deliverables on time, and escalate issues or concerns appropriately. Responsible for Instructional Design, including workflow-based and role-specific class content, eLearning, job aides, and Learning Home Dashboards. Customize Training Wheels, coordinate Curriculum Review Boards, maintain Deliverable Tracker(s), use approved templates, and adhere to standardized style guides. Complete job shadows, deliver training, support end users, and mentor Credentialed Trainers as needed. Function as an advocate for end users by relaying issues or opportunities for improvement to informatics and analysts. Develop detailed curriculum content, including scenario/workflow-based training and job aids to support related policies and procedures. Build, test, and maintain the training environment. Conduct training for specific application area(s). Provide onsite or remote support to operational users. Provide end-user feedback to Analysts and identify improvement strategies for system design and implementation. Coordinate training for new software releases and updates. Coordinate post-live training for new and existing users. Responsible for leading projects of all levels of complexity and applying advanced understanding of the ADDIE model (analysis, design, development, implementation, and evaluation), adult learning theory, and instructional design principles to project-related work. Ensures integrity of task analysis, training requirements, training hierarchies, instructional materials, and evaluation plans. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Provide oversight and feedback on team member design, configuration, and deliverables. Establishes and implements project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet clearly defined expectations. Assembles project plans and teamwork assignments, directs and monitors work efforts daily, identifies resource needs, performs quality reviews, and appropriately escalates functional, quality, and timeline issues. Establishes working relationships with instructional designers, analysts, management, subject matter experts, other training staff, and end users. Identifies and advocates for innovative learning solutions that meet user needs (instructor-led, synchronous online, on-demand web-based training, and blended learning). Reviews program evaluations, test results, and participant and manager feedback on training effectiveness to recommend program optimization. Must track multiple documents, attend meetings, and meet deadlines; strong organizational and communication (verbal and written) skills are required. Perform other job duties as assigned by management. Job Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience is required. Master's degree is preferred. Knowledge of adult learners and teaching principles Expert knowledge of the healthcare industry Advanced knowledge of Microsoft Office products Experience 2+ years of experience as a classroom trainer/educator/instructor at a healthcare organization is required. 4+ years of experience designing and delivering software training curriculum for large healthcare systems is preferred. Prior experience in testing Epic Systems is required. Multiple MST Builds, full-cycle implementations, post-live support, and quarterly upgrade experience is preferred. Licenses, Registrations, or Certifications Epic Certification in Training Environment Build and Application Principal Trainer is required. Must maintain Epic Principal Trainer certifications. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Principal Trainer II is responsible for the instructional design, delivery, and maintenance of comprehensive training programs for assigned Epic application(s). This role involves building, testing, and maintaining the training environment, updating policy and procedure documentation, and conducting training for new staff, including Credentialed Trainers. As a project team member, the Principal Trainer II contributes to system build, testing, and optimization discussions. The Principal Trainer ensures that training aligns with organizational workflows, policies, and standards while incorporating best practices in instructional design. Certification in the assigned application(s) and proficiency in maintaining the respective training environment are required to maintain high technical expertise and delivery standards. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with operational stakeholders, subject matter experts, informatics, and analysts to ensure training and support is aligned with approved workflows. Collaborate with Training Logistics Coordinators or Credentialed Trainers to schedule and assign coverage for classes and support; coordinate appropriate level of end user training. Train and credential classroom trainers. Orient and support Credentialed Trainers in day-to-day activities. Attend meetings, produce deliverables on time, and escalate issues or concerns appropriately. Responsible for Instructional Design, including workflow-based and role-specific class content, eLearning, job aides, and Learning Home Dashboards. Customize Training Wheels, coordinate Curriculum Review Boards, maintain Deliverable Tracker(s), use approved templates, and adhere to standardized style guides. Complete job shadows, deliver training, support end users, and mentor Credentialed Trainers as needed. Function as an advocate for end users by relaying issues or opportunities for improvement to informatics and analysts. Develop detailed curriculum content, including scenario/workflow-based training and job aids to support related policies and procedures. Build, test, and maintain the training environment. Conduct training for specific application area(s). Provide onsite or remote support to operational users. Provide end-user feedback to Analysts and identify improvement strategies for system design and implementation. Coordinate training for new software releases and updates. Coordinate post-live training for new and existing users. Responsible for leading projects of all levels of complexity and applying advanced understanding of the ADDIE model (analysis, design, development, implementation, and evaluation), adult learning theory, and instructional design principles to project-related work. Ensures integrity of task analysis, training requirements, training hierarchies, instructional materials, and evaluation plans. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Provide oversight and feedback on team member design, configuration, and deliverables. Establishes and implements project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet clearly defined expectations. Assembles project plans and teamwork assignments, directs and monitors work efforts daily, identifies resource needs, performs quality reviews, and appropriately escalates functional, quality, and timeline issues. Establishes working relationships with instructional designers, analysts, management, subject matter experts, other training staff, and end users. Identifies and advocates for innovative learning solutions that meet user needs (instructor-led, synchronous online, on-demand web-based training, and blended learning). Reviews program evaluations, test results, and participant and manager feedback on training effectiveness to recommend program optimization. Must track multiple documents, attend meetings, and meet deadlines; strong organizational and communication (verbal and written) skills are required. Perform other job duties as assigned by management. Job Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience is required. Master's degree is preferred. Knowledge of adult learners and teaching principles Expert knowledge of the healthcare industry Advanced knowledge of Microsoft Office products Experience 2+ years of experience as a classroom trainer/educator/instructor at a healthcare organization is required. 4+ years of experience designing and delivering software training curriculum for large healthcare systems is preferred. Prior experience in testing Epic Systems is required. Multiple MST Builds, full-cycle implementations, post-live support, and quarterly upgrade experience is preferred. Licenses, Registrations, or Certifications Epic Certification in Training Environment Build and Application Principal Trainer is required. Must maintain Epic Principal Trainer certifications. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
