Audit Manager - Global Payment Network Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Audit Manager interested in becoming part of our Audit team, with a specific focus on the global payments network, all associated platforms, technologies, and related operations such as(e.g., credit/debit processing, authorization, clearing & settlement (covering domestic and international transactions) and digital payments. We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. Responsibilities include: Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. Perform risk assessments of business activities, potential exposures and materiality of loss. Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate the results of audit projects to management via written reports and compelling oral presentations. Provide significant input into the development of the annual audit plan. Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. Provide risk management advice and counsel to business leadership on best practices. Establish and maintain good working relationships with line management and auditees during engagements. Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here's what we're looking for in an ideal teammate: You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Basic Qualifications: Bachelor's Degree or military experience At least 5 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination within the banking or financial services industry Preferred Qualifications: Bachelor's Degree in Information Systems, Accounting, Finance, Economics, or Business Administration 3+ years of experience leading audits and performing the auditor-in-charge role 2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments 2+ years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations 2+ years of experience at a leading public accounting or consulting firm, working in a highly regulated environment related to payment network and related technology services, leading people in cross-cultural/international teams or related experience Professional certification such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $149,800 - $171,000 for Manager, Cyber Risk & Analysis Chicago, IL: $149,800 - $171,000 for Manager, Cyber Risk & Analysis McLean, VA: $164,800 - $188,100 for Manager, Cyber Risk & Analysis New York, NY: $179,700 - $205,100 for Manager, Cyber Risk & Analysis Plano, TX: $149,800 - $171,000 for Manager, Cyber Risk & Analysis Richmond, VA: $149,800 - $171,000 for Manager, Cyber Risk & Analysis Riverwoods, IL: $149,800 - $171,000 for Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
01/19/2026
Full time
Audit Manager - Global Payment Network Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Audit Manager interested in becoming part of our Audit team, with a specific focus on the global payments network, all associated platforms, technologies, and related operations such as(e.g., credit/debit processing, authorization, clearing & settlement (covering domestic and international transactions) and digital payments. We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. Responsibilities include: Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. Perform risk assessments of business activities, potential exposures and materiality of loss. Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate the results of audit projects to management via written reports and compelling oral presentations. Provide significant input into the development of the annual audit plan. Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. Provide risk management advice and counsel to business leadership on best practices. Establish and maintain good working relationships with line management and auditees during engagements. Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here's what we're looking for in an ideal teammate: You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Basic Qualifications: Bachelor's Degree or military experience At least 5 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination within the banking or financial services industry Preferred Qualifications: Bachelor's Degree in Information Systems, Accounting, Finance, Economics, or Business Administration 3+ years of experience leading audits and performing the auditor-in-charge role 2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments 2+ years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations 2+ years of experience at a leading public accounting or consulting firm, working in a highly regulated environment related to payment network and related technology services, leading people in cross-cultural/international teams or related experience Professional certification such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $149,800 - $171,000 for Manager, Cyber Risk & Analysis Chicago, IL: $149,800 - $171,000 for Manager, Cyber Risk & Analysis McLean, VA: $164,800 - $188,100 for Manager, Cyber Risk & Analysis New York, NY: $179,700 - $205,100 for Manager, Cyber Risk & Analysis Plano, TX: $149,800 - $171,000 for Manager, Cyber Risk & Analysis Richmond, VA: $149,800 - $171,000 for Manager, Cyber Risk & Analysis Riverwoods, IL: $149,800 - $171,000 for Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. ASSISTANT COMMUNITY MANAGER The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns. Essential Duties & Responsibilities Financial Management Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently. Responsible for processing and reconciling daily all account receivables. Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions. Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income. Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable. Responsible for all end-of-the-month closing procedures and reporting. Maintain accurate and organized records; audit resident files to ensure accurate records. Responsible for walking units and posting all move-out charges, statements, and security deposit refunds. Personnel Management Regular/daily onsite attendance is required Use consistent techniques & company directives to screen, hire, train, coach, and develop onsite staff. Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks. Promote harmony and quality job performance of staff through support and effective leadership. Ensure staff compliance and consistency with Company policies and procedures. Strategic Leasing Management Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date. Implement marketing strategies & systems put in place by the annual marketing plan. Deal with resident complaints, concerns, and requests to ensure resident satisfaction. Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) Effectively show, lease, and move in prospective residents. Administrative Management Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff. Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours) Assist with supervision of all business functions related to operations. Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.) Education/Experience High School Diploma or Equivalent; Bachelor's degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience. Ability to understand and perform all onsite software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical Requirements While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned. The employee is frequently required to move about to accomplish tasks or move from one worksite to another. The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $19 per hour to $21 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Social Services,
01/19/2026
Full time
COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. ASSISTANT COMMUNITY MANAGER The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns. Essential Duties & Responsibilities Financial Management Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently. Responsible for processing and reconciling daily all account receivables. Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions. Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income. Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable. Responsible for all end-of-the-month closing procedures and reporting. Maintain accurate and organized records; audit resident files to ensure accurate records. Responsible for walking units and posting all move-out charges, statements, and security deposit refunds. Personnel Management Regular/daily onsite attendance is required Use consistent techniques & company directives to screen, hire, train, coach, and develop onsite staff. Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks. Promote harmony and quality job performance of staff through support and effective leadership. Ensure staff compliance and consistency with Company policies and procedures. Strategic Leasing Management Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date. Implement marketing strategies & systems put in place by the annual marketing plan. Deal with resident complaints, concerns, and requests to ensure resident satisfaction. Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) Effectively show, lease, and move in prospective residents. Administrative Management Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff. Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours) Assist with supervision of all business functions related to operations. Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.) Education/Experience High School Diploma or Equivalent; Bachelor's degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience. Ability to understand and perform all onsite software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical Requirements While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned. The employee is frequently required to move about to accomplish tasks or move from one worksite to another. The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals. At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $19 per hour to $21 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. PandoLogic. Category:Social Services,
Job ID: Job Description: Role Summary/Purpose: The VP, Fraud/GEN AI Validation COE is responsible for performing model validation for all the fraud models, and ensure they are meeting the related MRM policies, standards, procedures as well as regulations (SR 11-7). In addition, this role will establish and maintain a validation center of excellence to support the model governance team in designing the quality assurance process and leading the execution across all validations, act as an incubation center to test and run innovation, provide standardized training and staff development, and support the improvement of the model risk professional practice to improve the model stakeholder experience. This role requires high level of expertise with minimal technical supervision to serve as project lead as well as being accountable for validation results. The COE will closely partner with the model governance lead as well as other validation leads to drive tangible improvements to the model risk practice. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Candidate will be responsible for work related to model validation and validation COE, both of which are outlined below: Model Validation COE - The candidate is expected to draw experience from validation to establish a validation center of excellence and support the model governance lead to drive best practice, specifically the objectives of the COE are: GEN AI Model Risk Management: Lead the creation and implementation of a comprehensive, end-to-end governance framework for Generative AI models, establishing clear standards, procedures, documentation templates, and process to effectively manage model risks such as hallucination, accuracy, and bias. This framework will enable the organization to consistently monitor and control these critical aspects throughout the model lifecycle, ensuring reliable and trustworthy AI outputs with disciplined and transparent oversight. Quality assurance and Capacity Planning: Establish and maintain a quality assurance process to thoroughly review and assess validation practices. Proactively challenge the status quo to identify gaps or improvement opportunities in validation efforts. Provide guidance on best practices, support capacity planning, and collaborate with the Model Governance team to recommend and implement enhancements that strengthen the overall validation framework. Strategy & Innovation: Serve as an incubation center to explore, test, and implement innovative approaches-leveraging Generative AI capabilities-to accelerate and improve the speed, efficiency, and quality of model validation processes. Professional Practice: Support the Model Governance team to improve 1LOD model owner experience and bring value focused validation practice. Model Validation: Accountable for all fraud model risk management and drive the timeline and completion of the projects with minimal guidance. Supervisory role working with junior reviewers in validation projects. Handle escalation of issues and dispute with model owner level independently. See through the issues remediation, root cause analysis, and potential risk acceptance. Support regulatory examinations and internal audits of the modeling process and selected models samples. Perform other duties and/or special projects as assigned. Qualifications/Requirements: 5+ years of experience in acquisition/transaction fraud model development or model validation in financial services, with experience in CI/CD frameworks preferred. Experience in generative AI model validation, framework development, or complex use case development. Proven experience automating validation processes and reducing cycle times using AutoML, generative AI, and related tools, including the ability to design and build necessary supporting infrastructure Master's degree in Statistics, Mathematics, Data Science, or a related quantitative field; or 9+ years of equivalent experience in model development/validation within financial services, banking, or retail. 4+ years hands-on experience with data science and statistical tools such as Python, SPARK, Data Lake, AWS SageMaker, H2O, and SAS. 4+ years of machine learning experience, including handling large datasets and trend analysis. 4+ years applying US regulatory requirements for Model Risk Management. Ability and flexibility to travel for business as required Desired Characteristics: Strong knowledge of Model Risk Management regulatory requirements with a proven track record of compliance delivery. Experience in people and project management, including developing actionable plans, executing effectively, and meeting deadline-driven objectives. Familiarity with credit card and consumer finance products and business models. Knowledge of Credit Card/Consumer Finance products and business model. Excellent written and oral communication and presentation skills. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
01/19/2026
Full time
Job ID: Job Description: Role Summary/Purpose: The VP, Fraud/GEN AI Validation COE is responsible for performing model validation for all the fraud models, and ensure they are meeting the related MRM policies, standards, procedures as well as regulations (SR 11-7). In addition, this role will establish and maintain a validation center of excellence to support the model governance team in designing the quality assurance process and leading the execution across all validations, act as an incubation center to test and run innovation, provide standardized training and staff development, and support the improvement of the model risk professional practice to improve the model stakeholder experience. This role requires high level of expertise with minimal technical supervision to serve as project lead as well as being accountable for validation results. The COE will closely partner with the model governance lead as well as other validation leads to drive tangible improvements to the model risk practice. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Candidate will be responsible for work related to model validation and validation COE, both of which are outlined below: Model Validation COE - The candidate is expected to draw experience from validation to establish a validation center of excellence and support the model governance lead to drive best practice, specifically the objectives of the COE are: GEN AI Model Risk Management: Lead the creation and implementation of a comprehensive, end-to-end governance framework for Generative AI models, establishing clear standards, procedures, documentation templates, and process to effectively manage model risks such as hallucination, accuracy, and bias. This framework will enable the organization to consistently monitor and control these critical aspects throughout the model lifecycle, ensuring reliable and trustworthy AI outputs with disciplined and transparent oversight. Quality assurance and Capacity Planning: Establish and maintain a quality assurance process to thoroughly review and assess validation practices. Proactively challenge the status quo to identify gaps or improvement opportunities in validation efforts. Provide guidance on best practices, support capacity planning, and collaborate with the Model Governance team to recommend and implement enhancements that strengthen the overall validation framework. Strategy & Innovation: Serve as an incubation center to explore, test, and implement innovative approaches-leveraging Generative AI capabilities-to accelerate and improve the speed, efficiency, and quality of model validation processes. Professional Practice: Support the Model Governance team to improve 1LOD model owner experience and bring value focused validation practice. Model Validation: Accountable for all fraud model risk management and drive the timeline and completion of the projects with minimal guidance. Supervisory role working with junior reviewers in validation projects. Handle escalation of issues and dispute with model owner level independently. See through the issues remediation, root cause analysis, and potential risk acceptance. Support regulatory examinations and internal audits of the modeling process and selected models samples. Perform other duties and/or special projects as assigned. Qualifications/Requirements: 5+ years of experience in acquisition/transaction fraud model development or model validation in financial services, with experience in CI/CD frameworks preferred. Experience in generative AI model validation, framework development, or complex use case development. Proven experience automating validation processes and reducing cycle times using AutoML, generative AI, and related tools, including the ability to design and build necessary supporting infrastructure Master's degree in Statistics, Mathematics, Data Science, or a related quantitative field; or 9+ years of equivalent experience in model development/validation within financial services, banking, or retail. 4+ years hands-on experience with data science and statistical tools such as Python, SPARK, Data Lake, AWS SageMaker, H2O, and SAS. 4+ years of machine learning experience, including handling large datasets and trend analysis. 4+ years applying US regulatory requirements for Model Risk Management. Ability and flexibility to travel for business as required Desired Characteristics: Strong knowledge of Model Risk Management regulatory requirements with a proven track record of compliance delivery. Experience in people and project management, including developing actionable plans, executing effectively, and meeting deadline-driven objectives. Familiarity with credit card and consumer finance products and business models. Knowledge of Credit Card/Consumer Finance products and business model. Excellent written and oral communication and presentation skills. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
01/19/2026
Full time
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
01/19/2026
Full time
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
01/19/2026
Full time
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
01/19/2026
Full time
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
01/19/2026
Full time
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
01/19/2026
Full time
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
01/19/2026
Full time
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
01/19/2026
Full time
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
01/19/2026
Full time
Job ID: Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e.g., CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e.g., STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc.). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Job Summary: This is a senior level operations leadership position responsible for Inbound and Outbound Warehouse, Fleet Services, Facilities Management (including building, grounds, power industrial equipment, sanitation, security), Transportation (including routing, delivery, and backhaul) and all Operating Systems. Responsibilities include but are not limited to, achieving key performance metrics; expense management; strategic execution of site, region and corporate initiatives; compliance with government regulations; safety and security of the building, its associates and contents. Responsible for building and developing the operations management team along with ensuring a culture of care and collaboration, problem-solving and continuous improvement. Reports directly to the Region President with a dotted line to the Market Vice President of Operations and is a member of the site leadership team. Responsibilities: Responsible for delivering site-level execution of key corporate, market, and regional Operations initiatives. Deliver exceptional Customer Service through on time delivery and post ship service levels Drive continuous improvement across all Operations departments by championing efficiency ideas and cost reduction measures Responsible for creating a culture of care and collaboration within the site. Implement and follow all aspects of Operations Connections. Adjust departments' activities, policies and practices to meet or exceed key performance metrics and customer service level goals and on-time deliveries. Prepares and executes the AOP with direct input from the management team. Oversees operating budget management including labor, benefits, supplies, company assets, capital investments, depreciation, maintenance and repair, and third-party contracts. Evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations. Coordinates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Performs management functions of staff selection, compensation, development, discipline, performance reviews and/or terminations. Actively supports other departments in the achievement of site and region goals. Drives a collaborative effort with the Region Leadership team in building the business case for expansion, modernization and facility reconfiguration to guarantee proper storage, receiving and shipping capabilities for present and future business. Drives a culture of compliance with internal/external policies and regulations by ensuring all the required inspections and audits are completed timely, accurately and with all necessary detail. Including, but not limited to, food safety documentation, DOT records, EPSM, PSM. Ensures compliance with all Department of Transportation rules and regulations. Creates a safety culture by setting direction to reduce or eliminate operations-related injuries or accidents, damage/loss of product or equipment, and unnecessary costs by ensuring that all equipment and facilities are maintained consistent with the safety, security, sanitation and appearance standards set by Sysco. Assists Safety Director with training initiatives. Ensures contingency systems/practices/protocols are in place to eliminate business disruption. Establishes emergency response or crisis management plans. Develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development and response effort coordination. Provides assistance in the solicitation of new or prospective business by participating in company meetings and presentations when necessary, and in other market area activities to develop and foster the company's recognition within the business community. Where applicable, oversees or participates in the interpretation, adherence, and negotiation of the collective bargaining agreement. Maintains associate relations through regular department meetings; maintains on-going interaction; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale; and implements or responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Education and / or Experience: Bachelor's degree in Business Administration, Supply Chain Management, Operations Management or a closely related field Experience in warehouse and transportation 10 years professional experience with demonstrated progressive levels of management experience (with at least 5 - 7 years in operational management experience); or equivalent combination of education and related experience Professional Skills: Ability to read, comprehends, write and speak English. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Working knowledge of Federal Motor Carrier Safety Regulations. Working knowledge of environmental regulations/legislation and governing bodies. Ability to successfully engage and lead individual and team discussions and meetings. Ability to apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments, sites, Corporate and the business community in a proactive and constructive manner. Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The associate is frequently required to sit and reach with hands and arms. The associate must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The associate is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions: The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. The associate may occasionally be required to travel to other site and/or regions or the corporate office as business needs dictate (i.e. training, business continuation, etc.). The associate is occasionally exposed to high, precarious places. The associate is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job . click apply for full job details
01/19/2026
Full time
Job Summary: This is a senior level operations leadership position responsible for Inbound and Outbound Warehouse, Fleet Services, Facilities Management (including building, grounds, power industrial equipment, sanitation, security), Transportation (including routing, delivery, and backhaul) and all Operating Systems. Responsibilities include but are not limited to, achieving key performance metrics; expense management; strategic execution of site, region and corporate initiatives; compliance with government regulations; safety and security of the building, its associates and contents. Responsible for building and developing the operations management team along with ensuring a culture of care and collaboration, problem-solving and continuous improvement. Reports directly to the Region President with a dotted line to the Market Vice President of Operations and is a member of the site leadership team. Responsibilities: Responsible for delivering site-level execution of key corporate, market, and regional Operations initiatives. Deliver exceptional Customer Service through on time delivery and post ship service levels Drive continuous improvement across all Operations departments by championing efficiency ideas and cost reduction measures Responsible for creating a culture of care and collaboration within the site. Implement and follow all aspects of Operations Connections. Adjust departments' activities, policies and practices to meet or exceed key performance metrics and customer service level goals and on-time deliveries. Prepares and executes the AOP with direct input from the management team. Oversees operating budget management including labor, benefits, supplies, company assets, capital investments, depreciation, maintenance and repair, and third-party contracts. Evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations. Coordinates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Performs management functions of staff selection, compensation, development, discipline, performance reviews and/or terminations. Actively supports other departments in the achievement of site and region goals. Drives a collaborative effort with the Region Leadership team in building the business case for expansion, modernization and facility reconfiguration to guarantee proper storage, receiving and shipping capabilities for present and future business. Drives a culture of compliance with internal/external policies and regulations by ensuring all the required inspections and audits are completed timely, accurately and with all necessary detail. Including, but not limited to, food safety documentation, DOT records, EPSM, PSM. Ensures compliance with all Department of Transportation rules and regulations. Creates a safety culture by setting direction to reduce or eliminate operations-related injuries or accidents, damage/loss of product or equipment, and unnecessary costs by ensuring that all equipment and facilities are maintained consistent with the safety, security, sanitation and appearance standards set by Sysco. Assists Safety Director with training initiatives. Ensures contingency systems/practices/protocols are in place to eliminate business disruption. Establishes emergency response or crisis management plans. Develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development and response effort coordination. Provides assistance in the solicitation of new or prospective business by participating in company meetings and presentations when necessary, and in other market area activities to develop and foster the company's recognition within the business community. Where applicable, oversees or participates in the interpretation, adherence, and negotiation of the collective bargaining agreement. Maintains associate relations through regular department meetings; maintains on-going interaction; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale; and implements or responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Education and / or Experience: Bachelor's degree in Business Administration, Supply Chain Management, Operations Management or a closely related field Experience in warehouse and transportation 10 years professional experience with demonstrated progressive levels of management experience (with at least 5 - 7 years in operational management experience); or equivalent combination of education and related experience Professional Skills: Ability to read, comprehends, write and speak English. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Working knowledge of Federal Motor Carrier Safety Regulations. Working knowledge of environmental regulations/legislation and governing bodies. Ability to successfully engage and lead individual and team discussions and meetings. Ability to apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments, sites, Corporate and the business community in a proactive and constructive manner. Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The associate is frequently required to sit and reach with hands and arms. The associate must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The associate is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions: The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. The associate may occasionally be required to travel to other site and/or regions or the corporate office as business needs dictate (i.e. training, business continuation, etc.). The associate is occasionally exposed to high, precarious places. The associate is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job . click apply for full job details
LS GreenLink is building a new, state-of-the-art manufacturing facility to produce high-voltage submarine power cables in Chesapeake, VA . These cables are integral to the global supply chain for offshore wind farms and designed to optimize bulk clean-power transmission. This operation will generate a variety of professional and production positions and help bring advanced manufacturing capabilities to support the clean technology industry in Virginia and you can be a part of it! We are currently seeking a Safety Specialist , who will be responsible for evaluation and administration of Environmental, Health, and Safety programs, policies, and initiatives to minimize risks associated with environmental, health & safety issues while ensuring compliance with OSHA, VOSH, and relevant legal requirements. Essential Duties and Responsibilities: Good understanding of each stage of factory construction and capability for process-specific safety management Review and verify the safety plans and implementation status of Contractors throughout the construction process Review and approval of daily work plans of Contractors and manage SIMOPS (Simultaneous Operations) Collect and manage safety and health feedback from Contractors Conduct joint site inspections with Contractor managers and verify corrective actions for deficiencies Evaluate Contractors' safety performance (accident rate, training participation rate, number of violations, etc., as per KPIs) Implement necessary measures for repeated violations, such as warnings, stop work or removal Evaluate working conditions to identify unsafe situations or equipment Oversee operations, ensuring all workers including contractors fully understand safety legal requirement and that they do not take dangerous actions Assist contractors in investigating accidents to identify the causes and determine actions to prevent similar accidents in the future Develop emergency preparedness plans and create employee resources to direct workers in potentially dangerous situations, and review Contractors' emergency plans while establishing communication systems Assist TF for Factory Construction with managing internal and external relationships (e.g., government agency, consultants, insurers, brokerage, and legal) as necessary Conduct periodic HSE patrols, prepare HSE reports, and perform internal reporting. Maintains and publishes safety KPIs weekly and accumulatively Stays current regarding applicable safety and environmental regulations, practices, tools, and processes and communicates changes throughout the organization Perform other related duties as directed by supervisor The following duties may be added once the factory construction is completed (expected by the end of 2027) and production begins Develop workplace safety and health policies, along with necessary safety standards, criteria, and updates Develop and conduct safety education programs for all employees Implement employee health promotion programs Obtain and maintain international safety management certifications Respond to customer HSE audits Education and Experience Requirements: Must have a bachelor's degree in occupational health and safety or a related field, with at least 3 years of equivalent safety working experience in construction for manufacturing complexes, manufacturing facilities since obtaining the accredited qualification BCSP certification preferred Compliance experience in the industry Familiarity with federal, state, and local regulations CPR/First Aid certification a plus Proficient in Microsoft Office Authorization to work in the US Skills and Abilities Required: Critical thinking and problem-solving skills Ability to communicate with others both verbally and in writing Understanding of legal health and safety guidelines Good knowledge of data analysis and risk assessment Strong problem-solving and motivational skills Ability to work with various teams in a rapidly changing environment Excellent document and report writing skills Physical Requirements: Be independently mobile Must be able to sit for an extended period of time Must be able to push or pull up to 50 lbs. with assistance Exposure to noise levels requiring hearing protection Mainly work at construction sites and must wear appropriate safety gear PandoLogic. Category:Healthcare,
01/18/2026
Full time
LS GreenLink is building a new, state-of-the-art manufacturing facility to produce high-voltage submarine power cables in Chesapeake, VA . These cables are integral to the global supply chain for offshore wind farms and designed to optimize bulk clean-power transmission. This operation will generate a variety of professional and production positions and help bring advanced manufacturing capabilities to support the clean technology industry in Virginia and you can be a part of it! We are currently seeking a Safety Specialist , who will be responsible for evaluation and administration of Environmental, Health, and Safety programs, policies, and initiatives to minimize risks associated with environmental, health & safety issues while ensuring compliance with OSHA, VOSH, and relevant legal requirements. Essential Duties and Responsibilities: Good understanding of each stage of factory construction and capability for process-specific safety management Review and verify the safety plans and implementation status of Contractors throughout the construction process Review and approval of daily work plans of Contractors and manage SIMOPS (Simultaneous Operations) Collect and manage safety and health feedback from Contractors Conduct joint site inspections with Contractor managers and verify corrective actions for deficiencies Evaluate Contractors' safety performance (accident rate, training participation rate, number of violations, etc., as per KPIs) Implement necessary measures for repeated violations, such as warnings, stop work or removal Evaluate working conditions to identify unsafe situations or equipment Oversee operations, ensuring all workers including contractors fully understand safety legal requirement and that they do not take dangerous actions Assist contractors in investigating accidents to identify the causes and determine actions to prevent similar accidents in the future Develop emergency preparedness plans and create employee resources to direct workers in potentially dangerous situations, and review Contractors' emergency plans while establishing communication systems Assist TF for Factory Construction with managing internal and external relationships (e.g., government agency, consultants, insurers, brokerage, and legal) as necessary Conduct periodic HSE patrols, prepare HSE reports, and perform internal reporting. Maintains and publishes safety KPIs weekly and accumulatively Stays current regarding applicable safety and environmental regulations, practices, tools, and processes and communicates changes throughout the organization Perform other related duties as directed by supervisor The following duties may be added once the factory construction is completed (expected by the end of 2027) and production begins Develop workplace safety and health policies, along with necessary safety standards, criteria, and updates Develop and conduct safety education programs for all employees Implement employee health promotion programs Obtain and maintain international safety management certifications Respond to customer HSE audits Education and Experience Requirements: Must have a bachelor's degree in occupational health and safety or a related field, with at least 3 years of equivalent safety working experience in construction for manufacturing complexes, manufacturing facilities since obtaining the accredited qualification BCSP certification preferred Compliance experience in the industry Familiarity with federal, state, and local regulations CPR/First Aid certification a plus Proficient in Microsoft Office Authorization to work in the US Skills and Abilities Required: Critical thinking and problem-solving skills Ability to communicate with others both verbally and in writing Understanding of legal health and safety guidelines Good knowledge of data analysis and risk assessment Strong problem-solving and motivational skills Ability to work with various teams in a rapidly changing environment Excellent document and report writing skills Physical Requirements: Be independently mobile Must be able to sit for an extended period of time Must be able to push or pull up to 50 lbs. with assistance Exposure to noise levels requiring hearing protection Mainly work at construction sites and must wear appropriate safety gear PandoLogic. Category:Healthcare,
JOB SUMMARY This is an Operations position responsible for managing the activities associated with maintaining the fleet maintenance department. Responsibilities include, but are not limited to; managing the company shop and shop personnel for the maintenance, diagnosis, and repair of the Sysco fleet, ensuring safety and security of the shop and fleet, and providing management and direction to shop staff. The position is also responsible for administrative duties including parts procurement, inventory management, asset tracking and cost control through maintenance systems. RESPONSIBILITIES Manages the daily work and safety of associates engaged in fleet maintenance and repair. Handles labor hours and consumable supplies within budget. Monitors work schedules including extra work days and shifts as needed. Administers the proper selection, purchase, and utilization of Company assets in support of the fleet maintenance department. Coordinates required processes and repairs with proper departments as necessary. Ensures the proper scheduling of truck maintenance and repairs; along with compliance of all Company programs, including preventative maintenance and inspection of vehicles, non-scheduled maintenance and troubleshooting, repair, rebuild and overhaul of vehicles. Review fleet maintenance functions and various operational and expense reporting. Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within fleet maintenance. Conducts audit daily to ensure all required documentation is accurately completed (including all work orders, breakdowns, preventative maintenance logs, pre/post-trip inspections, certifications) and that items are installed correctly with a minimum potential for loss. Oversees parts inventory and issues required purchase orders based on anticipated needs. Develops a fleet services budget to include a review of past year income and expenses; adjusts and administers all fleet service purchases including parts, tools and office supplies. Inspects budgets and contracts between third party vendor services to ensure efficient operations. Assures proper licensing of fleet vehicles and annual vehicle/trailer inspections. Stays current with technical manuals, literature and technical advancements of the trade as it pertains to company-owned vehicles. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed. Ensures accurate and up-dated re-certifications of commercial equipment and Commercial Vehicle Operator's Registration (CVOR) (Canada) are compliant. Establishes compliance with all Company and safety rules, policies and procedures. Guarantees compliance with local, state and federal regulatory agencies (i.e., OSHA, DOT, and EFC). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. Experience 3-5 years maintenance experience. Certificates, Licenses, and Registrations: Must possess a valid state Driver's License meeting Company standards. Complete a Sysco approved defensive driving program. Class A CDL preferred. Powered Industrial Equipment Certification from Sysco. Automotive Service Excellence (ASE) Certification preferred. Trailer Refer (608) Certification preferred. Cab Air (609) Certification preferred. Air Brake Certification preferred. Professional Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Knowledge of methods, techniques, and procedures involved in repairs and replacement. Understanding of vehicle operations and safety guidelines. Proficient in the use of all tools of the trade, shop equipment, and power tools including but not limited to jacks, hydraulic lifts, air tools, and diagnostic equipment. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments and shifts proactively and constructively. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally exposed to wet, hot, extreme cold and/or humid conditions and moving mechanical parts. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
01/18/2026
Full time
JOB SUMMARY This is an Operations position responsible for managing the activities associated with maintaining the fleet maintenance department. Responsibilities include, but are not limited to; managing the company shop and shop personnel for the maintenance, diagnosis, and repair of the Sysco fleet, ensuring safety and security of the shop and fleet, and providing management and direction to shop staff. The position is also responsible for administrative duties including parts procurement, inventory management, asset tracking and cost control through maintenance systems. RESPONSIBILITIES Manages the daily work and safety of associates engaged in fleet maintenance and repair. Handles labor hours and consumable supplies within budget. Monitors work schedules including extra work days and shifts as needed. Administers the proper selection, purchase, and utilization of Company assets in support of the fleet maintenance department. Coordinates required processes and repairs with proper departments as necessary. Ensures the proper scheduling of truck maintenance and repairs; along with compliance of all Company programs, including preventative maintenance and inspection of vehicles, non-scheduled maintenance and troubleshooting, repair, rebuild and overhaul of vehicles. Review fleet maintenance functions and various operational and expense reporting. Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within fleet maintenance. Conducts audit daily to ensure all required documentation is accurately completed (including all work orders, breakdowns, preventative maintenance logs, pre/post-trip inspections, certifications) and that items are installed correctly with a minimum potential for loss. Oversees parts inventory and issues required purchase orders based on anticipated needs. Develops a fleet services budget to include a review of past year income and expenses; adjusts and administers all fleet service purchases including parts, tools and office supplies. Inspects budgets and contracts between third party vendor services to ensure efficient operations. Assures proper licensing of fleet vehicles and annual vehicle/trailer inspections. Stays current with technical manuals, literature and technical advancements of the trade as it pertains to company-owned vehicles. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed. Ensures accurate and up-dated re-certifications of commercial equipment and Commercial Vehicle Operator's Registration (CVOR) (Canada) are compliant. Establishes compliance with all Company and safety rules, policies and procedures. Guarantees compliance with local, state and federal regulatory agencies (i.e., OSHA, DOT, and EFC). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. Experience 3-5 years maintenance experience. Certificates, Licenses, and Registrations: Must possess a valid state Driver's License meeting Company standards. Complete a Sysco approved defensive driving program. Class A CDL preferred. Powered Industrial Equipment Certification from Sysco. Automotive Service Excellence (ASE) Certification preferred. Trailer Refer (608) Certification preferred. Cab Air (609) Certification preferred. Air Brake Certification preferred. Professional Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Knowledge of methods, techniques, and procedures involved in repairs and replacement. Understanding of vehicle operations and safety guidelines. Proficient in the use of all tools of the trade, shop equipment, and power tools including but not limited to jacks, hydraulic lifts, air tools, and diagnostic equipment. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments and shifts proactively and constructively. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally exposed to wet, hot, extreme cold and/or humid conditions and moving mechanical parts. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The General Manager in Training (GMIT) is responsible for training and developing in all store operations in order to prepare the individual to promote into a General Manager position within an assigned store. Essential Training & Development (Learn & Execute the Following Essential Duties) Customer Service Provide positive representation of Ace Retail Group. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Proactively assist customers in solving problems. Provide a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Possess excellent product knowledge and knowledge of store layout and location of products. Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration Store Operations Assist and help supervise the general operations of the entire store. Responsible for ordering and maintaining desirable product inventory levels while ensuring store profitability. Receiving, checking in and stocking of merchandise. Develop and maintain appropriate back stock levels. Verify forklift operations and receiving is completed in a safe and efficient way. Confirm weekly price changes are being completed. Ensure monthly cycle counts and negative on hand reports are being completed. Verify signage is current in the entire store. Ensure ad signage and products are ready for the customers. Validate special orders and rain-checks are being completed properly. Develop and ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions when necessary. Assist and help manage direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Provide assistance in the overall general maintenance of the store such as daily maintenance, orderliness and cleanliness of the sales floor, end caps, ad goods merchandised, stock room and outdoor merchandise areas. Perform all other duties as assigned. Store Support Operations Learn and assist with the P & L and other corresponding reports. Assist District Manager and General Manager with the budget process for sales and expenses. Assist with the management of payroll and other controllable expenses. Assist and help monitor the implementation of Store Support programs. Attend trade shows and seminars with company guidance. Train on what effective successful Loss Prevention, Safety and Internal Audits should look like for our retail stores. Assist with special projects within the district as set forth by the District Manager. Hiring and Training of Associates Assist and help lead weekly management staff meetings. Ensure effective training and development of all associates. Assist with the recruitment of prospective associates for possible management positions throughout Ace Retail Group. Assist in the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management. Actively recruit and promote the advancement of Westlake associates. Leadership Manage all aspects of store operations in the absence of the General Manager. Create a positive, professional and safe work environment for all associates. Become an integral part of the community in which you live and work through civic organizations and being community minded. Challenge all associates to think of ways to better merchandise product, control expenses and increase sales. Lead by example; be approachable by all associates and customers. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School Diploma or GED equivalent required. Must have a minimum of 5 years of previous retail management experience, hardware experience preferred. Working knowledge of computers and Microsoft Office. Standing, walking, lifting (up to 50 pounds) and climbing. Ability to travel as required. Ability to relocate preferred. Compensation Details Starting at $20.00 / hr For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
01/18/2026
Full time
About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The General Manager in Training (GMIT) is responsible for training and developing in all store operations in order to prepare the individual to promote into a General Manager position within an assigned store. Essential Training & Development (Learn & Execute the Following Essential Duties) Customer Service Provide positive representation of Ace Retail Group. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Proactively assist customers in solving problems. Provide a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Possess excellent product knowledge and knowledge of store layout and location of products. Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration Store Operations Assist and help supervise the general operations of the entire store. Responsible for ordering and maintaining desirable product inventory levels while ensuring store profitability. Receiving, checking in and stocking of merchandise. Develop and maintain appropriate back stock levels. Verify forklift operations and receiving is completed in a safe and efficient way. Confirm weekly price changes are being completed. Ensure monthly cycle counts and negative on hand reports are being completed. Verify signage is current in the entire store. Ensure ad signage and products are ready for the customers. Validate special orders and rain-checks are being completed properly. Develop and ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions when necessary. Assist and help manage direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Provide assistance in the overall general maintenance of the store such as daily maintenance, orderliness and cleanliness of the sales floor, end caps, ad goods merchandised, stock room and outdoor merchandise areas. Perform all other duties as assigned. Store Support Operations Learn and assist with the P & L and other corresponding reports. Assist District Manager and General Manager with the budget process for sales and expenses. Assist with the management of payroll and other controllable expenses. Assist and help monitor the implementation of Store Support programs. Attend trade shows and seminars with company guidance. Train on what effective successful Loss Prevention, Safety and Internal Audits should look like for our retail stores. Assist with special projects within the district as set forth by the District Manager. Hiring and Training of Associates Assist and help lead weekly management staff meetings. Ensure effective training and development of all associates. Assist with the recruitment of prospective associates for possible management positions throughout Ace Retail Group. Assist in the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management. Actively recruit and promote the advancement of Westlake associates. Leadership Manage all aspects of store operations in the absence of the General Manager. Create a positive, professional and safe work environment for all associates. Become an integral part of the community in which you live and work through civic organizations and being community minded. Challenge all associates to think of ways to better merchandise product, control expenses and increase sales. Lead by example; be approachable by all associates and customers. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School Diploma or GED equivalent required. Must have a minimum of 5 years of previous retail management experience, hardware experience preferred. Working knowledge of computers and Microsoft Office. Standing, walking, lifting (up to 50 pounds) and climbing. Ability to travel as required. Ability to relocate preferred. Compensation Details Starting at $20.00 / hr For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
Company Description About Adtalem Global Education Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. We operate on a hybrid schedule with four in-office days per week (Monday-Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment. Visit for more information, and follow us on LinkedIn and Instagram . Job Description Opportunity at a Glance The Senior Director of Regulatory Affairs is responsible for assuring that all divisions comply with applicable federal, state and provincial education laws and regulations in order to establish and maintain continuous operating approvals. Leading multiple teams, the Senior Director drives compliant implementation and maintenance of applicable higher education requirements in Adtalem operations and uses a consultative mindset to provide regulatory guidance to support institutional strategy. The Senior Director also leads organizational efforts to develop and influence regulatory policy which impacts the delivery of higher education instruction and services. Responsibilities Leads and motivates the Regulatory Research, Compliance Review, Regulatory Strategy and Reporting teams of Regulatory Affairs colleagues, achieving strategic and compliance objectives of the organization. Collaborates with institution and business leaders, as well as peers in Regulatory Affairs, Internal Audit and Legal, to drive continual process and quality improvement. Instills these same focused values in all colleagues. Monitors operations in all departments/functions to ensure compliance with federal and state/provincial higher education-related laws and regulations and organizational and divisional policies. Establishes working relationships with operating managers to assess the viability of their compliance functions, and educate operating units as to the essential components of a strong compliance program. Coordinates the compilation and synthesis of reporting for the quarterly Regulatory Compliance and Quality Assurance reviews with each of the institutions. Is responsible for review logistics, including establishing the meetings, compilation and distribution of the quarterly summaries, coordinating resources to accomplish items assigned and monitoring progress of all action items. Recommends business practice changes to improve compliance with higher education laws and regulations. Ensures that corrections in the areas of non-compliance are made timely and accurately. In coordination with the appropriate organization managers, reviews proposed process changes (including system requirements) to ensure they are in compliance with higher education-related federal and state/provincial laws and regulations and corporate and divisional requirements in the areas of academics, career services, enrollment management, state and provincial licensing, student finance, and student services. Immediately reports areas of concern to the VP, Sr. Associate General Counsel and develops correction action plans and appropriate training requirements. Utilizing both internal and external resources, supports efforts to influence federal and state regulation development. Serves as a resource for Adtalem's Government Relations team on legislative matters related to institutions of higher education. Develops and maintains relationships with public policy organizations influential with higher education regulation. Provides support in the due diligence compliance assessment activities for federal, state and provincial laws and regulations in merger and acquisition activity. Supports internal and external audits for Title IV compliance and nonfinancial external reporting. Completes other duties as assigned. Complies with all policies and standards Qualifications Bachelor's Degree required, Master's Degree preferred. Minimum 10 years experience in a heavily regulated environment; preferably within post-secondary education required. Title IV compliance experience preferred. At least 5 years of supervisory experience. Must be familiar with the standards and requirements of the U.S. Department of Education, multiple state authorizing agencies and programmatic accreditors. Must possess strong critical thinking skills to decipher regulatory requirements that may not be explicit. Demonstrated ability to establish and develop positive relationships with senior leaders and external agencies. Strong interpersonal, organizational, writing, editing, and computer skills are required. Strong understanding of federal Title IV regulations. Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $137,846.78 and $241,870.90. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits. Adtalem offers a robust suite of benefits including: Health, dental, vision, life and disability insurance 401k Retirement Program + 6% employer match Participation in Adtalem's Flexible Time Off (FTO) Policy 12 Paid Holidays For more information related to our benefits please visit: . You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Equal Opportunity - Minority / Female / Disability / V / Gender Identity / Sexual Orientation
01/18/2026
Full time
Company Description About Adtalem Global Education Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. We operate on a hybrid schedule with four in-office days per week (Monday-Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment. Visit for more information, and follow us on LinkedIn and Instagram . Job Description Opportunity at a Glance The Senior Director of Regulatory Affairs is responsible for assuring that all divisions comply with applicable federal, state and provincial education laws and regulations in order to establish and maintain continuous operating approvals. Leading multiple teams, the Senior Director drives compliant implementation and maintenance of applicable higher education requirements in Adtalem operations and uses a consultative mindset to provide regulatory guidance to support institutional strategy. The Senior Director also leads organizational efforts to develop and influence regulatory policy which impacts the delivery of higher education instruction and services. Responsibilities Leads and motivates the Regulatory Research, Compliance Review, Regulatory Strategy and Reporting teams of Regulatory Affairs colleagues, achieving strategic and compliance objectives of the organization. Collaborates with institution and business leaders, as well as peers in Regulatory Affairs, Internal Audit and Legal, to drive continual process and quality improvement. Instills these same focused values in all colleagues. Monitors operations in all departments/functions to ensure compliance with federal and state/provincial higher education-related laws and regulations and organizational and divisional policies. Establishes working relationships with operating managers to assess the viability of their compliance functions, and educate operating units as to the essential components of a strong compliance program. Coordinates the compilation and synthesis of reporting for the quarterly Regulatory Compliance and Quality Assurance reviews with each of the institutions. Is responsible for review logistics, including establishing the meetings, compilation and distribution of the quarterly summaries, coordinating resources to accomplish items assigned and monitoring progress of all action items. Recommends business practice changes to improve compliance with higher education laws and regulations. Ensures that corrections in the areas of non-compliance are made timely and accurately. In coordination with the appropriate organization managers, reviews proposed process changes (including system requirements) to ensure they are in compliance with higher education-related federal and state/provincial laws and regulations and corporate and divisional requirements in the areas of academics, career services, enrollment management, state and provincial licensing, student finance, and student services. Immediately reports areas of concern to the VP, Sr. Associate General Counsel and develops correction action plans and appropriate training requirements. Utilizing both internal and external resources, supports efforts to influence federal and state regulation development. Serves as a resource for Adtalem's Government Relations team on legislative matters related to institutions of higher education. Develops and maintains relationships with public policy organizations influential with higher education regulation. Provides support in the due diligence compliance assessment activities for federal, state and provincial laws and regulations in merger and acquisition activity. Supports internal and external audits for Title IV compliance and nonfinancial external reporting. Completes other duties as assigned. Complies with all policies and standards Qualifications Bachelor's Degree required, Master's Degree preferred. Minimum 10 years experience in a heavily regulated environment; preferably within post-secondary education required. Title IV compliance experience preferred. At least 5 years of supervisory experience. Must be familiar with the standards and requirements of the U.S. Department of Education, multiple state authorizing agencies and programmatic accreditors. Must possess strong critical thinking skills to decipher regulatory requirements that may not be explicit. Demonstrated ability to establish and develop positive relationships with senior leaders and external agencies. Strong interpersonal, organizational, writing, editing, and computer skills are required. Strong understanding of federal Title IV regulations. Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $137,846.78 and $241,870.90. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits. Adtalem offers a robust suite of benefits including: Health, dental, vision, life and disability insurance 401k Retirement Program + 6% employer match Participation in Adtalem's Flexible Time Off (FTO) Policy 12 Paid Holidays For more information related to our benefits please visit: . You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Equal Opportunity - Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Company Description About Adtalem Global Education Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. We operate on a hybrid schedule with four in-office days per week (Monday-Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment. Visit for more information, and follow us on LinkedIn and Instagram . Job Description Opportunity at a Glance The Senior Director of Regulatory Affairs is responsible for assuring that all divisions comply with applicable federal, state and provincial education laws and regulations in order to establish and maintain continuous operating approvals. Leading multiple teams, the Senior Director drives compliant implementation and maintenance of applicable higher education requirements in Adtalem operations and uses a consultative mindset to provide regulatory guidance to support institutional strategy. The Senior Director also leads organizational efforts to develop and influence regulatory policy which impacts the delivery of higher education instruction and services. Responsibilities Leads and motivates the Regulatory Research, Compliance Review, Regulatory Strategy and Reporting teams of Regulatory Affairs colleagues, achieving strategic and compliance objectives of the organization. Collaborates with institution and business leaders, as well as peers in Regulatory Affairs, Internal Audit and Legal, to drive continual process and quality improvement. Instills these same focused values in all colleagues. Monitors operations in all departments/functions to ensure compliance with federal and state/provincial higher education-related laws and regulations and organizational and divisional policies. Establishes working relationships with operating managers to assess the viability of their compliance functions, and educate operating units as to the essential components of a strong compliance program. Coordinates the compilation and synthesis of reporting for the quarterly Regulatory Compliance and Quality Assurance reviews with each of the institutions. Is responsible for review logistics, including establishing the meetings, compilation and distribution of the quarterly summaries, coordinating resources to accomplish items assigned and monitoring progress of all action items. Recommends business practice changes to improve compliance with higher education laws and regulations. Ensures that corrections in the areas of non-compliance are made timely and accurately. In coordination with the appropriate organization managers, reviews proposed process changes (including system requirements) to ensure they are in compliance with higher education-related federal and state/provincial laws and regulations and corporate and divisional requirements in the areas of academics, career services, enrollment management, state and provincial licensing, student finance, and student services. Immediately reports areas of concern to the VP, Sr. Associate General Counsel and develops correction action plans and appropriate training requirements. Utilizing both internal and external resources, supports efforts to influence federal and state regulation development. Serves as a resource for Adtalem's Government Relations team on legislative matters related to institutions of higher education. Develops and maintains relationships with public policy organizations influential with higher education regulation. Provides support in the due diligence compliance assessment activities for federal, state and provincial laws and regulations in merger and acquisition activity. Supports internal and external audits for Title IV compliance and nonfinancial external reporting. Completes other duties as assigned. Complies with all policies and standards Qualifications Bachelor's Degree required, Master's Degree preferred. Minimum 10 years experience in a heavily regulated environment; preferably within post-secondary education required. Title IV compliance experience preferred. At least 5 years of supervisory experience. Must be familiar with the standards and requirements of the U.S. Department of Education, multiple state authorizing agencies and programmatic accreditors. Must possess strong critical thinking skills to decipher regulatory requirements that may not be explicit. Demonstrated ability to establish and develop positive relationships with senior leaders and external agencies. Strong interpersonal, organizational, writing, editing, and computer skills are required. Strong understanding of federal Title IV regulations. Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $137,846.78 and $241,870.90. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits. Adtalem offers a robust suite of benefits including: Health, dental, vision, life and disability insurance 401k Retirement Program + 6% employer match Participation in Adtalem's Flexible Time Off (FTO) Policy 12 Paid Holidays For more information related to our benefits please visit: . You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Equal Opportunity - Minority / Female / Disability / V / Gender Identity / Sexual Orientation
01/18/2026
Full time
Company Description About Adtalem Global Education Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. We operate on a hybrid schedule with four in-office days per week (Monday-Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment. Visit for more information, and follow us on LinkedIn and Instagram . Job Description Opportunity at a Glance The Senior Director of Regulatory Affairs is responsible for assuring that all divisions comply with applicable federal, state and provincial education laws and regulations in order to establish and maintain continuous operating approvals. Leading multiple teams, the Senior Director drives compliant implementation and maintenance of applicable higher education requirements in Adtalem operations and uses a consultative mindset to provide regulatory guidance to support institutional strategy. The Senior Director also leads organizational efforts to develop and influence regulatory policy which impacts the delivery of higher education instruction and services. Responsibilities Leads and motivates the Regulatory Research, Compliance Review, Regulatory Strategy and Reporting teams of Regulatory Affairs colleagues, achieving strategic and compliance objectives of the organization. Collaborates with institution and business leaders, as well as peers in Regulatory Affairs, Internal Audit and Legal, to drive continual process and quality improvement. Instills these same focused values in all colleagues. Monitors operations in all departments/functions to ensure compliance with federal and state/provincial higher education-related laws and regulations and organizational and divisional policies. Establishes working relationships with operating managers to assess the viability of their compliance functions, and educate operating units as to the essential components of a strong compliance program. Coordinates the compilation and synthesis of reporting for the quarterly Regulatory Compliance and Quality Assurance reviews with each of the institutions. Is responsible for review logistics, including establishing the meetings, compilation and distribution of the quarterly summaries, coordinating resources to accomplish items assigned and monitoring progress of all action items. Recommends business practice changes to improve compliance with higher education laws and regulations. Ensures that corrections in the areas of non-compliance are made timely and accurately. In coordination with the appropriate organization managers, reviews proposed process changes (including system requirements) to ensure they are in compliance with higher education-related federal and state/provincial laws and regulations and corporate and divisional requirements in the areas of academics, career services, enrollment management, state and provincial licensing, student finance, and student services. Immediately reports areas of concern to the VP, Sr. Associate General Counsel and develops correction action plans and appropriate training requirements. Utilizing both internal and external resources, supports efforts to influence federal and state regulation development. Serves as a resource for Adtalem's Government Relations team on legislative matters related to institutions of higher education. Develops and maintains relationships with public policy organizations influential with higher education regulation. Provides support in the due diligence compliance assessment activities for federal, state and provincial laws and regulations in merger and acquisition activity. Supports internal and external audits for Title IV compliance and nonfinancial external reporting. Completes other duties as assigned. Complies with all policies and standards Qualifications Bachelor's Degree required, Master's Degree preferred. Minimum 10 years experience in a heavily regulated environment; preferably within post-secondary education required. Title IV compliance experience preferred. At least 5 years of supervisory experience. Must be familiar with the standards and requirements of the U.S. Department of Education, multiple state authorizing agencies and programmatic accreditors. Must possess strong critical thinking skills to decipher regulatory requirements that may not be explicit. Demonstrated ability to establish and develop positive relationships with senior leaders and external agencies. Strong interpersonal, organizational, writing, editing, and computer skills are required. Strong understanding of federal Title IV regulations. Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $137,846.78 and $241,870.90. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits. Adtalem offers a robust suite of benefits including: Health, dental, vision, life and disability insurance 401k Retirement Program + 6% employer match Participation in Adtalem's Flexible Time Off (FTO) Policy 12 Paid Holidays For more information related to our benefits please visit: . You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Equal Opportunity - Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Company Description About Adtalem Global Education Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. We operate on a hybrid schedule with four in-office days per week (Monday-Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment. Visit for more information, and follow us on LinkedIn and Instagram . Job Description Opportunity at a Glance The Senior Director of Regulatory Affairs is responsible for assuring that all divisions comply with applicable federal, state and provincial education laws and regulations in order to establish and maintain continuous operating approvals. Leading multiple teams, the Senior Director drives compliant implementation and maintenance of applicable higher education requirements in Adtalem operations and uses a consultative mindset to provide regulatory guidance to support institutional strategy. The Senior Director also leads organizational efforts to develop and influence regulatory policy which impacts the delivery of higher education instruction and services. Responsibilities Leads and motivates the Regulatory Research, Compliance Review, Regulatory Strategy and Reporting teams of Regulatory Affairs colleagues, achieving strategic and compliance objectives of the organization. Collaborates with institution and business leaders, as well as peers in Regulatory Affairs, Internal Audit and Legal, to drive continual process and quality improvement. Instills these same focused values in all colleagues. Monitors operations in all departments/functions to ensure compliance with federal and state/provincial higher education-related laws and regulations and organizational and divisional policies. Establishes working relationships with operating managers to assess the viability of their compliance functions, and educate operating units as to the essential components of a strong compliance program. Coordinates the compilation and synthesis of reporting for the quarterly Regulatory Compliance and Quality Assurance reviews with each of the institutions. Is responsible for review logistics, including establishing the meetings, compilation and distribution of the quarterly summaries, coordinating resources to accomplish items assigned and monitoring progress of all action items. Recommends business practice changes to improve compliance with higher education laws and regulations. Ensures that corrections in the areas of non-compliance are made timely and accurately. In coordination with the appropriate organization managers, reviews proposed process changes (including system requirements) to ensure they are in compliance with higher education-related federal and state/provincial laws and regulations and corporate and divisional requirements in the areas of academics, career services, enrollment management, state and provincial licensing, student finance, and student services. Immediately reports areas of concern to the VP, Sr. Associate General Counsel and develops correction action plans and appropriate training requirements. Utilizing both internal and external resources, supports efforts to influence federal and state regulation development. Serves as a resource for Adtalem's Government Relations team on legislative matters related to institutions of higher education. Develops and maintains relationships with public policy organizations influential with higher education regulation. Provides support in the due diligence compliance assessment activities for federal, state and provincial laws and regulations in merger and acquisition activity. Supports internal and external audits for Title IV compliance and nonfinancial external reporting. Completes other duties as assigned. Complies with all policies and standards Qualifications Bachelor's Degree required, Master's Degree preferred. Minimum 10 years experience in a heavily regulated environment; preferably within post-secondary education required. Title IV compliance experience preferred. At least 5 years of supervisory experience. Must be familiar with the standards and requirements of the U.S. Department of Education, multiple state authorizing agencies and programmatic accreditors. Must possess strong critical thinking skills to decipher regulatory requirements that may not be explicit. Demonstrated ability to establish and develop positive relationships with senior leaders and external agencies. Strong interpersonal, organizational, writing, editing, and computer skills are required. Strong understanding of federal Title IV regulations. Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $137,846.78 and $241,870.90. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits. Adtalem offers a robust suite of benefits including: Health, dental, vision, life and disability insurance 401k Retirement Program + 6% employer match Participation in Adtalem's Flexible Time Off (FTO) Policy 12 Paid Holidays For more information related to our benefits please visit: . You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Equal Opportunity - Minority / Female / Disability / V / Gender Identity / Sexual Orientation
01/18/2026
Full time
Company Description About Adtalem Global Education Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. We operate on a hybrid schedule with four in-office days per week (Monday-Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment. Visit for more information, and follow us on LinkedIn and Instagram . Job Description Opportunity at a Glance The Senior Director of Regulatory Affairs is responsible for assuring that all divisions comply with applicable federal, state and provincial education laws and regulations in order to establish and maintain continuous operating approvals. Leading multiple teams, the Senior Director drives compliant implementation and maintenance of applicable higher education requirements in Adtalem operations and uses a consultative mindset to provide regulatory guidance to support institutional strategy. The Senior Director also leads organizational efforts to develop and influence regulatory policy which impacts the delivery of higher education instruction and services. Responsibilities Leads and motivates the Regulatory Research, Compliance Review, Regulatory Strategy and Reporting teams of Regulatory Affairs colleagues, achieving strategic and compliance objectives of the organization. Collaborates with institution and business leaders, as well as peers in Regulatory Affairs, Internal Audit and Legal, to drive continual process and quality improvement. Instills these same focused values in all colleagues. Monitors operations in all departments/functions to ensure compliance with federal and state/provincial higher education-related laws and regulations and organizational and divisional policies. Establishes working relationships with operating managers to assess the viability of their compliance functions, and educate operating units as to the essential components of a strong compliance program. Coordinates the compilation and synthesis of reporting for the quarterly Regulatory Compliance and Quality Assurance reviews with each of the institutions. Is responsible for review logistics, including establishing the meetings, compilation and distribution of the quarterly summaries, coordinating resources to accomplish items assigned and monitoring progress of all action items. Recommends business practice changes to improve compliance with higher education laws and regulations. Ensures that corrections in the areas of non-compliance are made timely and accurately. In coordination with the appropriate organization managers, reviews proposed process changes (including system requirements) to ensure they are in compliance with higher education-related federal and state/provincial laws and regulations and corporate and divisional requirements in the areas of academics, career services, enrollment management, state and provincial licensing, student finance, and student services. Immediately reports areas of concern to the VP, Sr. Associate General Counsel and develops correction action plans and appropriate training requirements. Utilizing both internal and external resources, supports efforts to influence federal and state regulation development. Serves as a resource for Adtalem's Government Relations team on legislative matters related to institutions of higher education. Develops and maintains relationships with public policy organizations influential with higher education regulation. Provides support in the due diligence compliance assessment activities for federal, state and provincial laws and regulations in merger and acquisition activity. Supports internal and external audits for Title IV compliance and nonfinancial external reporting. Completes other duties as assigned. Complies with all policies and standards Qualifications Bachelor's Degree required, Master's Degree preferred. Minimum 10 years experience in a heavily regulated environment; preferably within post-secondary education required. Title IV compliance experience preferred. At least 5 years of supervisory experience. Must be familiar with the standards and requirements of the U.S. Department of Education, multiple state authorizing agencies and programmatic accreditors. Must possess strong critical thinking skills to decipher regulatory requirements that may not be explicit. Demonstrated ability to establish and develop positive relationships with senior leaders and external agencies. Strong interpersonal, organizational, writing, editing, and computer skills are required. Strong understanding of federal Title IV regulations. Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $137,846.78 and $241,870.90. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits. Adtalem offers a robust suite of benefits including: Health, dental, vision, life and disability insurance 401k Retirement Program + 6% employer match Participation in Adtalem's Flexible Time Off (FTO) Policy 12 Paid Holidays For more information related to our benefits please visit: . You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Equal Opportunity - Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Adtalem Global Education
Washington, Washington DC
Company Description About Adtalem Global Education Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. We operate on a hybrid schedule with four in-office days per week (Monday-Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment. Visit for more information, and follow us on LinkedIn and Instagram . Job Description Opportunity at a Glance The Senior Director of Regulatory Affairs is responsible for assuring that all divisions comply with applicable federal, state and provincial education laws and regulations in order to establish and maintain continuous operating approvals. Leading multiple teams, the Senior Director drives compliant implementation and maintenance of applicable higher education requirements in Adtalem operations and uses a consultative mindset to provide regulatory guidance to support institutional strategy. The Senior Director also leads organizational efforts to develop and influence regulatory policy which impacts the delivery of higher education instruction and services. Responsibilities Leads and motivates the Regulatory Research, Compliance Review, Regulatory Strategy and Reporting teams of Regulatory Affairs colleagues, achieving strategic and compliance objectives of the organization. Collaborates with institution and business leaders, as well as peers in Regulatory Affairs, Internal Audit and Legal, to drive continual process and quality improvement. Instills these same focused values in all colleagues. Monitors operations in all departments/functions to ensure compliance with federal and state/provincial higher education-related laws and regulations and organizational and divisional policies. Establishes working relationships with operating managers to assess the viability of their compliance functions, and educate operating units as to the essential components of a strong compliance program. Coordinates the compilation and synthesis of reporting for the quarterly Regulatory Compliance and Quality Assurance reviews with each of the institutions. Is responsible for review logistics, including establishing the meetings, compilation and distribution of the quarterly summaries, coordinating resources to accomplish items assigned and monitoring progress of all action items. Recommends business practice changes to improve compliance with higher education laws and regulations. Ensures that corrections in the areas of non-compliance are made timely and accurately. In coordination with the appropriate organization managers, reviews proposed process changes (including system requirements) to ensure they are in compliance with higher education-related federal and state/provincial laws and regulations and corporate and divisional requirements in the areas of academics, career services, enrollment management, state and provincial licensing, student finance, and student services. Immediately reports areas of concern to the VP, Sr. Associate General Counsel and develops correction action plans and appropriate training requirements. Utilizing both internal and external resources, supports efforts to influence federal and state regulation development. Serves as a resource for Adtalem's Government Relations team on legislative matters related to institutions of higher education. Develops and maintains relationships with public policy organizations influential with higher education regulation. Provides support in the due diligence compliance assessment activities for federal, state and provincial laws and regulations in merger and acquisition activity. Supports internal and external audits for Title IV compliance and nonfinancial external reporting. Completes other duties as assigned. Complies with all policies and standards Qualifications Bachelor's Degree required, Master's Degree preferred. Minimum 10 years experience in a heavily regulated environment; preferably within post-secondary education required. Title IV compliance experience preferred. At least 5 years of supervisory experience. Must be familiar with the standards and requirements of the U.S. Department of Education, multiple state authorizing agencies and programmatic accreditors. Must possess strong critical thinking skills to decipher regulatory requirements that may not be explicit. Demonstrated ability to establish and develop positive relationships with senior leaders and external agencies. Strong interpersonal, organizational, writing, editing, and computer skills are required. Strong understanding of federal Title IV regulations. Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $137,846.78 and $241,870.90. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits. Adtalem offers a robust suite of benefits including: Health, dental, vision, life and disability insurance 401k Retirement Program + 6% employer match Participation in Adtalem's Flexible Time Off (FTO) Policy 12 Paid Holidays For more information related to our benefits please visit: . You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Equal Opportunity - Minority / Female / Disability / V / Gender Identity / Sexual Orientation
01/18/2026
Full time
Company Description About Adtalem Global Education Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. We operate on a hybrid schedule with four in-office days per week (Monday-Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment. Visit for more information, and follow us on LinkedIn and Instagram . Job Description Opportunity at a Glance The Senior Director of Regulatory Affairs is responsible for assuring that all divisions comply with applicable federal, state and provincial education laws and regulations in order to establish and maintain continuous operating approvals. Leading multiple teams, the Senior Director drives compliant implementation and maintenance of applicable higher education requirements in Adtalem operations and uses a consultative mindset to provide regulatory guidance to support institutional strategy. The Senior Director also leads organizational efforts to develop and influence regulatory policy which impacts the delivery of higher education instruction and services. Responsibilities Leads and motivates the Regulatory Research, Compliance Review, Regulatory Strategy and Reporting teams of Regulatory Affairs colleagues, achieving strategic and compliance objectives of the organization. Collaborates with institution and business leaders, as well as peers in Regulatory Affairs, Internal Audit and Legal, to drive continual process and quality improvement. Instills these same focused values in all colleagues. Monitors operations in all departments/functions to ensure compliance with federal and state/provincial higher education-related laws and regulations and organizational and divisional policies. Establishes working relationships with operating managers to assess the viability of their compliance functions, and educate operating units as to the essential components of a strong compliance program. Coordinates the compilation and synthesis of reporting for the quarterly Regulatory Compliance and Quality Assurance reviews with each of the institutions. Is responsible for review logistics, including establishing the meetings, compilation and distribution of the quarterly summaries, coordinating resources to accomplish items assigned and monitoring progress of all action items. Recommends business practice changes to improve compliance with higher education laws and regulations. Ensures that corrections in the areas of non-compliance are made timely and accurately. In coordination with the appropriate organization managers, reviews proposed process changes (including system requirements) to ensure they are in compliance with higher education-related federal and state/provincial laws and regulations and corporate and divisional requirements in the areas of academics, career services, enrollment management, state and provincial licensing, student finance, and student services. Immediately reports areas of concern to the VP, Sr. Associate General Counsel and develops correction action plans and appropriate training requirements. Utilizing both internal and external resources, supports efforts to influence federal and state regulation development. Serves as a resource for Adtalem's Government Relations team on legislative matters related to institutions of higher education. Develops and maintains relationships with public policy organizations influential with higher education regulation. Provides support in the due diligence compliance assessment activities for federal, state and provincial laws and regulations in merger and acquisition activity. Supports internal and external audits for Title IV compliance and nonfinancial external reporting. Completes other duties as assigned. Complies with all policies and standards Qualifications Bachelor's Degree required, Master's Degree preferred. Minimum 10 years experience in a heavily regulated environment; preferably within post-secondary education required. Title IV compliance experience preferred. At least 5 years of supervisory experience. Must be familiar with the standards and requirements of the U.S. Department of Education, multiple state authorizing agencies and programmatic accreditors. Must possess strong critical thinking skills to decipher regulatory requirements that may not be explicit. Demonstrated ability to establish and develop positive relationships with senior leaders and external agencies. Strong interpersonal, organizational, writing, editing, and computer skills are required. Strong understanding of federal Title IV regulations. Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $137,846.78 and $241,870.90. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits. Adtalem offers a robust suite of benefits including: Health, dental, vision, life and disability insurance 401k Retirement Program + 6% employer match Participation in Adtalem's Flexible Time Off (FTO) Policy 12 Paid Holidays For more information related to our benefits please visit: . You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Equal Opportunity - Minority / Female / Disability / V / Gender Identity / Sexual Orientation
