9 jobs found

Second Avenue is recruiting a Resident Accounts Specialist - Accounts Receivable for its Single-Family Property Management division in Tampa, FL. Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenues proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform We are looking for an experienced property management professional, with single family rental customer service and administrative experience being highly desired. Candidate should possess a proven track record that demonstrates a high degree of motivation, self-management and the ability and willingness to learn new skills and processes. Flexibility and ability to work well within a team on a variety of initiatives are critical attributes for this candidate. Job Summary The Resident Accounts Specialist Accounts Receivable is responsible for Everyday operations and financial functions. Collect and keep track of rent, deposits, late fees, and conduct move-out reconciliations. As the Resident Accounts Specialist, you will play a vital role in the delinquency and collection of rent to optimize the companys cash flow and financial position. In compliance with the companys policies and procedures, safety and fair housing guidelines, and liability concerns. Duties and Responsibilities: Review AR/Delinquency reports daily Prepare Resident legal notices (3-day notices, 7-day notice to cure, etc.) Verify that information on move-in and renewal leases agrees with information on the ledger. Resolve resident inquiries in a prompt, courteous and efficient manner. Record notices to vacate; Moveout Processing Smartsheet. Perform all functions relating to collections, Non-Sufficient Funds (NSF's), warrant process and evictions. Update and maintain Concession log. Process Moveout Statements with resident Charges & deposit refunds Follow owner and management procedures as directed. Other duties may be periodically assigned by the Manager. Responsibilities relating to rent collection include: Accept rent and follow-up on delinquencies. Post rent charges and miscellaneous income receipts. Post and follow-up on NSF checks. Process evictions and NSF warrants. Turn over bad debts for collection. Report income collection to Property Accounting. Resolve accounting discrepancies with urgency. Contact delinquent residents via call, text, and email daily. Qualifications and Experience: High School diploma or equivalent. Two years experience in apartment industry in an Assistant or Leasing position Excellent verbal and written communication skills. Ability to post and read computerized rent roll and collection reports. Experience and proficiency in using a variety of software programs. Ability to use a computer proficiently, including Microsoft Outlook, Word, and Excel. Ability to prioritize and multi-task in a fast- paced environment. Work well with others with a positive friendly attitude. Job Competencies: Reliably accessible via phone and/or email, except during approved time off. Answer telephone while maintaining courteous and helpful attitude to residents and prospects. Possess strong leadership qualities, excellent customer service skills and excellent written and verbal communication abilities. Possess a working knowledge of Fair Housing laws, rules and regulations concerning apartment leasing and management. Extreme attention to detail and ability to communicate complex findings in a clear and concise manner. Ability to determine trends and communicate same to senior management. Ability to compare, copy, compute, compile, analyze, coordinate, negotiate, communicate, and instruct. Ability to tolerate stressful situations and manage same effectively to resolution. Ability to work under minimal supervision. Ability to work evenings, weekends and holidays as needed. Job Type and Benefits: Hybrid. Full-time, Hourly - Non-Exempt Medical, Vision and Dental Insurance Employer Paid Short and Long - Term Disability Insurance 401k Paid Holidays and Vacation NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI6b8449bfedb3-6266

Position Summary WSH Management is currently recruiting for a Property Manager, a 65-unit affordable senior apartment community located in Norwalk, CA.This is an excellent opportunity to manage a senior community focused on delivering quality housing to residents the community manager is responsible for the day-to-day management of all the property operations to include monthly reports consistent implementation of the community policies payables and preparing the annualized budget additionally ensure that property is rented to the fullest capacity and lost rent is minimized. What we offer: Salary: $26.00 to $28.00 per hour Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week, Monday to Friday, 8-5pm Two Bedroom Apartment included to live onsite Property Manager Job Duties The Resident Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Property Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Ability to understand financial goals, operate asset in owners best interest in accordance with policies & procedures. Address resident concerns and requests in timely basis to ensure resident satisfaction with management. Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable. Maintain community appearance and ensure repairs are noted and completed on timely basis. Ensure property is rented to fullest capacity and lost rent is minimized. Property Manager Qualifications While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience: Minimum of 2 years on-site as a Resident Manager Will consider 4 years of an Assistant Manager to a large 100+ community, demonstrating key leadership and decision-making roles/duties. Affordable Housing experience. Preferably Tax-Credit experience. Yardi software experience. High School Diploma Required. College degree preferred. Must possess strong attention to detail and sales ability. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications. Must possess a valid drivers license and maintain current auto insurance. Candidate will be required to pass a background and drug screening (a conviction will not necessarily disqualify you from employment with WSH Management). Financial Demonstrate ability to understand financial goals, operate asset in owners best interest in accordance with Policies & Procedures Manual. Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). Daily review of property Yardi dashboard. Review all vacant and available units to ensure timely move ins. Prepare annual budgets and income projections in a timely and accurate manner. Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines. Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds. Leasing Ensure property is rented to fullest capacity and lost rent is minimized. Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in. Utilize marketing strategies to secure prospective residents. Confirm that leasing staff techniques are effective in qualifying and securing future residents. Confirm that leasing staff gather information about market competition in the area and file. Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. Represent the company in a professional manner at all the times. Administrative Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. Working knowledge of California landlord/tenant law, and common procedures and notices. Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis. Ensure current resident files are properly maintained and in required order. Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. Ensure compliance with all applicable affordable housing programs. Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). Resident Retention Conduct quarterly Resident Meetings Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. Participate in resident social service programs and/or coordinate resident activities program. Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). Consistently implement policies of the community. Daily review of all emails and respond as necessary within 24 hours. Personnel Management Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. Coordinate maintenance schedule and assignments with Maintenance Supervisor. Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly whennecessary. Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. Assure quality and quantity of market ready apartments. Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety Learn and ensure compliance with all company, local, state and federal safety rules. Ensure that unsafe conditions are corrected in a timely manner. Direct staff to follow a safety first principle. Performs other related duties as assigned. Carries out additional responsibilities as needed to support department and company objectives Abilities: Ability to make decisions, meet targets and work under pressure. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Attention to details in all aspects of job performance. Effectively prioritize multiple projects simultaneously while meeting deadlines. Demonstrated managerial and leadership skills. Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the companys brand and image. Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. Effectively convey ideas, images and goals to a diverse group of personalities. Possess a positive attitude, keep calm and smile under all circumstances. Preferred Experience/ Minimum Qualifications: College degree preferred. Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Affordable housing experience preferred. Achieve Fair Housing certification prior to interaction with prospects or residents. . click apply for full job details

Job Description Position Summary The Assistant Property Manager is responsible for a 126-unit HUD Section 8 property serving seniors. This role supports the Property Manager and works closely with the Leasing Specialist, Service Coordinator, and Maintenance Technicians. The Assistant Property Manager is responsible for assisting with the leasing, marketing, affordable housing program compliance, resident relations, and financial record-keeping. Duties include computing, classifying, and recording numerical data, processing vendor payments and resident rent payments, and maintaining accurate property accounting records. Who we are: With over 20 years of experience in property management. WSH Management is a prominent leader in senior apartment communities as well as the multifamily industry, WSH Management is a name you ll remember when searching for your next apartment home. Our headquarters are located in Irvine, California and we have quality living apartments for both affordable and market-rate seniors and families. What we Offer: $30 to $34 per hour, commensurate on experience. Medical, Dental, Vision. Paid Time Off and Holiday Pay. 401K with match 1 bedroom unit offered to live on site What you ll do: The Assistant Property Manager is responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, affordable housing program compliance and resident relations for the community. The entrant will perform any combination of routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records. Assistant Property Manager • Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). • Immediately record all telephone and in-person visits on appropriate reports. • Files own guest cards and maintain according to established procedures. • Demonstrate community and apartment/model and apply product knowledge to client s needs by communicating the features and benefits; close the sale. • Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. • Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status. • Ensure apartment is ready for resident to move-in on agreed date. • Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect s needs. • Secure new resident s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. • Monitor renewals. Distribute and follow-up on renewal notices. • Assist in monitoring advertising effectiveness. • Distribute all company or community-issued notices. • Represent the company in a professional manner at all the times. • Operate computers programmed with accounting software to record, store and analyze information. • Understand the lease agreement and application. • Accept rental payments and post rents to the computer. • Comply with federal, state and company policies, procedures and regulations. • Record monies collected and prepare bank deposit slips on an on-going basis. • Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed. • Communicate with Property Managers regarding accuracy of invoices received; and invoices are coded correctly, according to company procedures. • Ensure that all invoices received are approved, entered and paid within a timely manner. • Access computerized financial information to resolve vendor and payment disputes. • Check figures, postings and documents for correct entry, mathematical accuracy and proper codes. • Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents. • Prepare statement of accounting notices for past residents. • Provide accounting support to Property Managers. • Assist in lease transactions by typing leases, gathering applicant s history and credit approvals. • Assist with maintaining compliance with all applicable Affordable Housing programs. • Assume Property Manager s duties/authority in absence of immediate supervisor in accordance with company and community guidelines. • Provide general clerical assistance to community office • Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. • Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters. • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis, updating status in Yardi. • Maintain open communication with Property Manager and Maintenance Technician. • Contribute to cleanliness and curb appeal of the community on continuing basis. • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. • Enforce policies of the community. • Advise residents of referral concessions (if permitted). • Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. • Distribute newsletters, pamphlets, flyers, etc. • Assist in conducting market surveys and shop competitive communities. • Learn and ensure compliance with all company, local, state and federal safety rules. • Daily review of all emails and respond as necessary within 24 hours. • Ensures that unsafe conditions are corrected in a timely manner. • Performs other related duties as assigned. • Carries out additional responsibilities as needed to support department and company objectives Abilities: • Must possess a positive attitude and the ability to smile under all circumstances. • Participate in training in order to comply with new or existing laws. • Ability to work a flexible schedule, including evenings and weekends. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Neat, clean, professional at all times throughout the workday and/or whenever present at the community. • Comply with expectations as demonstrated in the employee handbook. • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Our ideal candidate: 2 years minimum property manager experience A minimum of one-year experience in a customer service-related industry and one year of apartment leasing experience, or a combination of accounting skills/education with customer service experience Current Yardi Voyager experience preferred Strong attention to detail and sales ability Proficient with Microsoft Office (Word, Excel, Outlook) and office equipment (phone, calculator, copier, fax, etc.) Valid driver s license, acceptable driving record, and proof of vehicle insurance High school diploma or equivalent required; some college preferred Must pass a background and drug screening (a conviction does not necessarily disqualify employment) Only qualified candidates will be contacted Bi-Lingual in English and Spanish Education/ Experience 2 years minimum property manager experience AA or BA degree, 2-3 years as Admin Asst., Certifications, etc. preferred National Apartment Leasing Professional (NALP) preferred. Fair Housing Certification, willingness to obtain prior to interacting with prospective residents. Technical Skills Administrative/ Office Skills- Typing speed, bilingual, Internet skills, Excel, Data Entry, etc. Excellent command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Excellent writing and proofreading skills. Competence in operation of telephone, business calculator, copy machine, facsimile, scanning, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook. Yardi CheckScan Yardi PayScan WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO . click apply for full job details

Position Summary WSH Management is currently recruiting for an amazing Assistant Manager for our 76 unit affordable apartment complex at Cotton's Point in San Clemente. Who we are: With over 20 years of experience in property management. WSH Management is a prominent leader in senior apartment communities as well as the multifamily industry, WSH Management is a name you'll remember when searching for your next apartment home. Our headquarters are located in Irvine, California and we have quality living apartments for both affordable and market-rate seniors and families. What we Offer: $23 to $24 per hour, commensurate on experience. Medical, Dental, Vision. Paid Time Off and Holiday Pay. 401K with match About the role: The Assistant Manager will demonstrate strong oral and written communication skills and provide general clerical assistance to community office. They will work closely with the Maintenance Technician to ensure work orders are completed in a timely manner. What you'll do: Assistant Property Manager Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. Work closely with Maintenance Technician to ensure work orders are completed. Demonstrate strong oral and written communication skills. Provide general clerical assistance to community office. Secure resident signature(s) on appropriate paperwork, assist in lease transactions, organize resident files in proper Compliance order. Our ideal candidate: Has affordable housing experience A minimum one-year experience in a customer service-related industry and one year of apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred Current Yardi Voyager experience preferred. Must possess strong attention to detail and sales ability. Competence in operation of telephone, business calculator, copy machine, facsimile, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook. Must possess a valid driver's license, maintain an acceptable driving record and provide proof of vehicle insurance. High School Diploma or equivalent required; some college preferred. Candidate will be required to pass a background and drug screening (A conviction will not necessarily disqualify you from employment with WSH Management). Only qualified candidates will be contacted. WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO How to apply: If you're interested in applying for this position, visit our Careers Page at or click "Apply" at the top of this ad. Compensation details: 23-24 Yearly Salary PI380a7795fc0d-7953

Position Summary WSH Management is currently recruiting for a Property Manager, a 65-unit affordable senior apartment community located in Norwalk, CA. This is an excellent opportunity to manage a senior community focused on delivering quality housing to residents the community manager is responsible for the day-to-day management of all the property operations to include monthly reports consistent implementation of the community policies payables and preparing the annualized budget additionally ensure that property is rented to the fullest capacity and lost rent is minimized. What we offer: Salary: $26.00 to $28.00 per hour Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week, Monday to Friday, 8-5pm Two Bedroom Apartment included to live onsite Property Manager Job Duties The Resident Manager is primarily responsible for the day to day management of all property operations to include, weekly and monthly reports, consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget. Our Property Managers are organized, detail oriented and possess the ability to manage multiple tasks at a time. Ability to understand financial goals, operate asset in owners best interest in accordance with policies & procedures. Address resident concerns and requests in timely basis to ensure resident satisfaction with management. Ensure efficiency of staff through leadership, ongoing training, instruction and counseling as applicable. Maintain community appearance and ensure repairs are noted and completed on timely basis. Ensure property is rented to fullest capacity and lost rent is minimized. Property Manager Qualifications While we are proud to offer on-the-job training for all positions, we prefer you to start with the following experience: Minimum of 2 years on-site as a Resident Manager Will consider 4 years of an Assistant Manager to a large 100+ community, demonstrating key leadership and decision-making roles/duties. Affordable Housing experience. Preferably Tax-Credit experience. Yardi software experience. High School Diploma Required. College degree preferred. Must possess strong attention to detail and sales ability. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications. Must possess a valid driver s license and maintain current auto insurance. Candidate will be required to pass a background and drug screening (a conviction will not necessarily disqualify you from employment with WSH Management). Financial • Demonstrate ability to understand financial goals, operate asset in owners best interest in accordance with Policies & Procedures Manual. • Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). • Daily review of property Yardi dashboard. • Review all vacant and available units to ensure timely move ins. • Prepare annual budgets and income projections in a timely and accurate manner. • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. • Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines. • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. • Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds. Leasing • Ensure property is rented to fullest capacity and lost rent is minimized. • Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in. • Utilize marketing strategies to secure prospective residents. • Confirm that leasing staff techniques are effective in qualifying and securing future residents. • Confirm that leasing staff gather information about market competition in the area and file. • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. • Represent the company in a professional manner at all the times. Administrative • Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. • Working knowledge of California landlord/tenant law, and common procedures and notices. • Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis. • Ensure current resident files are properly maintained and in required order. • Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. • Ensure compliance with all applicable affordable housing programs. • Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). • Resident Retention • Conduct quarterly Resident Meetings • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. • Participate in resident social service programs and/or coordinate resident activities program. • Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). • Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). • Consistently implement policies of the community. • Daily review of all emails and respond as necessary within 24 hours. Personnel Management • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. • Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. • Coordinate maintenance schedule and assignments with Maintenance Supervisor. • Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary. • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance • Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. • Assure quality and quantity of market ready apartments. • Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. • Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety • Learn and ensure compliance with all company, local, state and federal safety rules. • Ensure that unsafe conditions are corrected in a timely manner. • Direct staff to follow a safety first principle. • Performs other related duties as assigned. • Carries out additional responsibilities as needed to support department and company objectives Abilities: • Ability to make decisions, meet targets and work under pressure. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Attention to details in all aspects of job performance. • Effectively prioritize multiple projects simultaneously while meeting deadlines. • Demonstrated managerial and leadership skills. • Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. • A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the company s brand and image. • Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. • Effectively convey ideas, images and goals to a diverse group of personalities. • Possess a positive attitude, keep calm and smile under all circumstances. Preferred Experience/ Minimum Qualifications: • College degree preferred. • Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. • Affordable housing experience preferred click apply for full job details

Position Summary The Assistant Manager will play a key role in supporting the successful lease-up and ongoing operations of Tellus on Carson, a 230-unit affordable housing community. During the initial lease-up phase, the primary focus will be on processing applications, assembling complete compliance files, and ensuring all documentation meets the requirements set forth by CTCAC and other regulatory agencies. Once lease-up is complete, the Assistant Manager will assist the Resident Manager in the daily operations of the property, ensuring efficient management, excellent customer Primary Responsibilities: Assist in day-to-day management of the property, supporting the Resident Manager in all operational functions. Provide high-quality customer service to residents, addressing inquiries, concerns, and maintenance requests promptly. Collect, record, and deposit rent payments in accordance with company policy. Process invoices, track expenses, and assist with monthly financial reporting. Coordinate and track work orders to ensure timely completion and follow-up. Help oversee maintenance staff to ensure property upkeep, preventive maintenance, and curb appeal standards are met. Assist with resident notices, inspections, and other administrative duties as assigned. Serve as backup for the Resident Manager during absences or as needed. Reports to: Property Manager What we Offer: $30 to $32 per hour, commensurate on experience. Medical, Dental, Vision. Paid Time Off and Holiday Pay. 401K with match Schedule: Monday to Friday 8-5pm About the role: The Assistant Property Manager is responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, affordable housing program compliance and resident relations for the community. The entrant will perform any combination of routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records. What you ll do: Assistant Property Manager • Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). • Immediately record all telephone and in-person visits on appropriate reports. • Files own guest cards and maintain according to established procedures. • Demonstrate community and apartment/model and apply product knowledge to client s needs by communicating the features and benefits; close the sale. • Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. • Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status. • Ensure apartment is ready for resident to move-in on agreed date. • Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect s needs. • Secure new resident s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. • Monitor renewals. Distribute and follow-up on renewal notices. • Assist in monitoring advertising effectiveness. • Distribute all company or community-issued notices. • Represent the company in a professional manner at all the times. • Operate computers programmed with accounting software to record, store and analyze information. • Understand the lease agreement and application. • Accept rental payments and post rents to the computer. • Comply with federal, state and company policies, procedures and regulations. • Record monies collected and prepare bank deposit slips on an on-going basis. • Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed. • Communicate with Property Managers regarding accuracy of invoices received; and invoices are coded correctly, according to company procedures. • Ensure that all invoices received are approved, entered and paid within a timely manner. • Access computerized financial information to resolve vendor and payment disputes. • Check figures, postings and documents for correct entry, mathematical accuracy and proper codes. • Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents. • Prepare statement of accounting notices for past residents. • Provide accounting support to Property Managers. • Assist in lease transactions by typing leases, gathering applicant s history and credit approvals. • Assist with maintaining compliance with all applicable Affordable Housing programs. • Assume Property Manager s duties/authority in absence of immediate supervisor in accordance with company and community guidelines. • Provide general clerical assistance to community office • Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. • Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters. • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis, updating status in Yardi. • Maintain open communication with Property Manager and Maintenance Technician. • Contribute to cleanliness and curb appeal of the community on continuing basis. • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. • Enforce policies of the community. • Advise residents of referral concessions (if permitted). • Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. • Distribute newsletters, pamphlets, flyers, etc. • Assist in conducting market surveys and shop competitive communities. • Learn and ensure compliance with all company, local, state and federal safety rules. • Daily review of all emails and respond as necessary within 24 hours. • Ensures that unsafe conditions are corrected in a timely manner. • Performs other related duties as assigned. • Carries out additional responsibilities as needed to support department and company objectives Abilities: • Must possess a positive attitude and the ability to smile under all circumstances. • Participate in training in order to comply with new or existing laws. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Ability to work a flexible schedule. • Neat, clean, professional at all times throughout the workday and/or whenever present at the community. • Must possess a valid Driver s License, reliable transportation and current auto insurance coverage as this position may require some driving for company business. • Comply with expectations as demonstrated in the employee handbook. • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Preferred Experience/ Qualifications: • Tax Credit work experience is a must • High School Diploma or equivalent required; some college preferred. • A minimum one-year experience in a customer service related industry or one year apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred. • Must possess strong attention to detail and sales ability. • Demonstrate an ability to support and contribute to community team. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Competence in operation of telephone, business calculator, copy machine, facsimile, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook and community software. About Us: Join a Team That Makes a Difference WSH Management For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees and we re still growing. WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. . click apply for full job details

Property Manager Job Duties This Orange Tree apartment property is located in Compton, CA and consists of 21 units, all of which are two- and three-bedroom apartments. It is a 100% tax credit community. Due to the small size of the property, we are seeking a candidate who can take on a blended role: 50% Community Manager 25% Maintenance Technician 25% Janitorial The position requires living on-site in a two-bedroom, one-bath apartment. Typical maintenance responsibilities include: Unclogging drains Replacing P-traps, faucets, and garbage disposals Replacing light fixtures, bulbs, smoke detectors, outlets, and switches Replacing thermostats and HVAC filters Performing painting and drywall repairs Maintaining cleanliness of the community What we offer: Salary: $24.00 to $25.00 per hour 2-bedroom, 1-bath apartment to live on-site Medical, Dental, Vision, Life, and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week Schedule: Monday to Friday, 8 5pm. Job Duties The Community Manager/Maintenance Technician is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property. The Community Manager/Maintenance Technician is responsible for performing maintenance and other duties that ensure the preservation and upkeep of the buildings, fixtures, and resident spaces. This position is a key member of the customer service team and must exercise strong customer service skills to maintain a high level of resident satisfaction. Financial Demonstrate ability to understand financial goals and operate the asset in the owner s best interest in accordance with the Policies & Procedures Manual Maintain accurate records of all community transactions and submit them in a timely manner (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.) Prepare annual budgets and income projections in a timely and accurate manner Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner Generate necessary legal actions, documents, and processes in accordance with Landlord/Tenant Law, Fair Housing Laws, and company guidelines Provide ongoing vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance Ensure invoices are accurately processed for approval and payment by the corporate office. Manage petty cash and all funds Leasing Ensure property is rented to fullest capacity and minimize lost rent Utilize the Yardi leasing workflow process from initial contact through approval/denial of tenancy and move-in Use marketing strategies to secure prospective residents Confirm that leasing staff techniques are effective in qualifying and securing future residents Ensure leasing staff gather competitive market data and maintain market comparison files Monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, and marketing data to provide accurate updates Represent the company in a professional manner at all times Administrative Prepare and implement procedures within company guidelines to ensure orderly, efficient workflow Maintain working knowledge of California landlord/tenant law, and common procedures and notices Confirm that all leases and related paperwork are completed and entered into the software system accurately and timely Ensure current resident files are maintained and organized properly Ensure administrative paperwork is accurate, complete, and submitted on time Ensure compliance with all applicable affordable housing programs Lead emergency response efforts for the community. Ensure proper handling of all emergencies involving staff, residents, buildings, etc., within company guidelines to minimize liability Resident Retention Address resident concerns and requests promptly to ensure satisfaction Participate in or coordinate resident social service programs and activities Develop or implement resident retention programs (e.g., events, special promotions, newsletters) Ensure timely distribution of community-issued notices (e.g., emergency, weather-related) Consistently implement and enforce community policies Review and respond to all emails within 24 hours Safety Ensure compliance with all local, state, federal, and company safety rules Promptly address and correct unsafe conditions Reinforce a safety-first culture among staff Maintenance Technician Duties Maintain community appearance and ensure timely completion of repairs through regular inspections and tours Ensure quality and readiness of market-ready apartments Conduct daily inspections of models and available units; report service needs Follow service request procedures: log requests, communicate with maintenance, provide resident updates, and follow up for satisfaction Inspect property and equipment daily to determine service needs, tools required, and staffing Respond to service requests promptly and document work accurately Implement and supervise Preventive Maintenance program Review and update preventive maintenance schedules quarterly, semi-annually, and annually Submit monthly property safety inspection reports Support unit turnover, perform repairs or renovations, and obtain bids for outsourced work Oversee contracted projects to ensure specification adherence Manage inventory of maintenance supplies and tools Use safety gear and equipment appropriately (e.g., gloves, eye protection, masks) Track labor and material costs and report to ownership or management Evaluate and submit contract bids with recommendations Respond to emergency calls 24/7; provide on-call service in rotation Arrange alternate on-call coverage during vacations or absences Support safety and security measures at the property Maintain a clean and organized maintenance shop Maintain professional and courteous interactions with residents Assess situations requiring assistance or specialized equipment and respond accordingly Communicate with vendors to ensure efficient property operations Troubleshoot and repair HVAC, appliances, and electrical/plumbing issues Diagnose and repair difficult-to-reach equipment or appliances Re-key locks and cut keys Perform carpentry and drywall repairs Maintain cleanliness of property (trash removal, hallway upkeep) Monitor inventory and request supply replenishments as needed Operate power machinery safely Travel locally as needed Keep cell phone on during work hours and while on call Perform janitorial tasks to support property cleanliness Perform other duties as assigned Preferred Experience/Qualifications College degree preferred Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred Minimum 2 years on-site as Assistant Property Manager, or 3 years of relevant supervisory experience with certifications Affordable housing experience preferred, especially HUD Project-Based Section 8 Fair Housing certification required prior to resident interaction Proficiency in Microsoft Office Suite, property management software, internet research, and email Knowledge of OSHA regulations Valid driver s license, reliable transportation, and current auto insurance required Willingness to participate in training for new programs, laws, and projects Ability to work evenings and weekends on-call as needed Excellent command of English: grammar, spelling, writing, proofreading, and professional communication Neat, clean, and professional appearance Compliance with all policies outlined in the Employee Handbook About Us: Join a Team That Makes a Difference WSH Management For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees and we re still growing. At WSH, we believe that great people make great communities. That s why we invest in our team through comprehensive training, clear growth opportunities, and a workplace culture built on respect and collaboration. We were honored to receive the 2024 Employee Choice Award, and we re committed to keeping that momentum going. If you're passionate about service, teamwork, and personal development we d love to welcome you to our team. WSH Management is proud to be an Equal Opportunity Employer We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other protected status under applicable law. If you require reasonable accommodation during the hiring process, we are happy to assist. WSH Management is a drug-free workplace . click apply for full job details

Second Avenue is recruiting a Resident Accounts Specialist - Accounts Receivable for its Single-Family Property Management division in Tampa, FL. Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenue's proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform - We are looking for an experienced property management professional, with single family rental customer service and administrative experience being highly desired. Candidate should possess a proven track record that demonstrates a high degree of motivation, self-management and the ability and willingness to learn new skills and processes. Flexibility and ability to work well within a team on a variety of initiatives are critical attributes for this candidate. Job Summary The Resident Accounts Specialist- Accounts Receivable is responsible for Everyday operations and financial functions. Collect and keep track of rent, deposits, late fees, and conduct move-out reconciliations. As the Resident Accounts Specialist, you will play a vital role in the delinquency and collection of rent to optimize the company's cash flow and financial position. In compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns. Duties and Responsibilities: • Review AR/Delinquency reports daily • Prepare Resident legal notices (3-day notices, 7-day notice to cure, etc.) • Verify that information on move-in and renewal leases agrees with information on the ledger. • Resolve resident inquiries in a prompt, courteous and efficient manner. • Record notices to vacate; Moveout Processing Smartsheet. • Perform all functions relating to collections, Non-Sufficient Funds (NSF's), warrant process and evictions. • Update and maintain Concession log. • Process Moveout Statements with resident Charges & deposit refunds • Follow owner and management procedures as directed. • Other duties may be periodically assigned by the Manager. Responsibilities relating to rent collection include: • Accept rent and follow-up on delinquencies. • Post rent charges and miscellaneous income receipts. • Post and follow-up on NSF checks. • Process evictions and NSF warrants. • Turn over bad debts for collection. • Report income collection to Property Accounting. • Resolve accounting discrepancies with urgency. • Contact delinquent residents via call, text, and email daily. Qualifications and Experience: • High School diploma or equivalent. • Two years' experience in apartment industry in an Assistant or Leasing position • Excellent verbal and written communication skills. • Ability to post and read computerized rent roll and collection reports. • Experience and proficiency in using a variety of software programs. • Ability to use a computer proficiently, including Microsoft Outlook, Word, and Excel. • Ability to prioritize and multi-task in a fast- paced environment. • Work well with others with a positive friendly attitude. Job Competencies: • Reliably accessible via phone and/or email, except during approved time off. • Answer telephone while maintaining courteous and helpful attitude to residents and prospects. • Possess strong leadership qualities, excellent customer service skills and excellent written and verbal communication abilities. • Possess a working knowledge of Fair Housing laws, rules and regulations concerning apartment leasing and management. • Extreme attention to detail and ability to communicate complex findings in a clear and concise manner. • Ability to determine trends and communicate same to senior management. • Ability to compare, copy, compute, compile, analyze, coordinate, negotiate, communicate, and instruct. • Ability to tolerate stressful situations and manage same effectively to resolution. • Ability to work under minimal supervision. • Ability to work evenings, weekends and holidays as needed. Job Type and Benefits: • Hybrid. Full-time, Hourly - Non-Exempt • Medical, Vision and Dental Insurance • Employer Paid Short and Long - Term Disability Insurance • 401k • Paid Holidays and Vacation NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI7f72c5-

Cava Companies is a local leader in the residential real estate industry and residential rental management business. We are a medium-sized business consisting of top-producing, friendly, and positive people. Our senior management and staff have extensive experience in real estate development, finance, economic development, project management, leasing, and property management. We have in-depth knowledge of the Richmond market, contacts, and the growth trend of this great city. We own more than 185 rental units in and around Richmond, and our staff of 16 buys, fixes, and flips more than 200 homes per year. We are looking for a tenacious, resilient, and strong communicator to join our team as a Sales Representative. In this role, there will be an emphasis on building rapport and relationships with individuals and requires an outgoing, poised, and persuasive communication style. The Sales Representative's role is to drum up home seller leads using the company's proprietary CRM system, lead generation software, and other high-end tools with the end objective of setting appointments for our Acquisitions Managers. All of the targets the Sales Representative will be reaching out to have expressed signs of wanting to sell their home. Getting in front of prospective sellers and creating a warm handoff of the customer to one of our Acquisitions Managers is the ultimate goal. Compensation: $60,000 - $85,000 yearly Responsibilities: Sense of urgency for goal achievement across varied activities and simultaneous projects Relationship and rapport building through outbound calling with a focus on achieving the engagement and commitment of others Pre-screening sellers based on seller motivation level, sense of urgency, and other lead selling indicators Quick decision-making in response to changing conditions when speaking directly with potential customers. Set appointments for the Outside Acquisitions Manager based on seller motivation and equity Ensure process compliance and accurate KPI reporting in the company CRM Assign potential realtor listings to list agents Qualifications: Previous sales experience Looking for individuals with drive Strong organizational and time management skills Real Estate experience is a plus, not a requirement About Company Cava Companies is a local leader in the residential real estate industry and residential rental management business. We are a medium-sized business consisting of top-producing, friendly, and positive people. Our senior management and staff have extensive experience in real estate development, finance, economic development, project management, leasing, and property management. We have in-depth knowledge of the Richmond market, contacts, and the growth trend of this great city. Compensation details: 0 Yearly Salary PI626ad89ed05e-2248