Pay : $60000 per year - $65000 per year This position is bonus eligible At Great Wolf the Sales Manager strategically targets high margin sales opportunities and converts those opportunities to sales wins, achieving assigned goals and contributing to the overall success of the Lodge. Essential Duties & Responsibilities Develop and execute comprehensive outbound prospecting strategy to secure new and existing group room and event business, specifically targeting shoulder and off-peak groups Increase market share through effective networking, research and business development activities in order to target, solicit and win new business Convert group and meeting inquiries to sales via fast response time, exceptional sales skills and diligent client service Represent Great Wolf at local and regional trade and travel shows in accordance with Lodge strategy to promote Groups brand and uncover new opportunities Demonstrate strong account management fundamentals, including effective entry of all activities in CRM system, tracing next steps, pipeline management and setting future meetings. Build and maintain key client relationships, generating repeat business and lifetime value Prepare compelling group proposals, sales materials and contracts that result in sales wins Deliver on assigned group room and catering sales goals that contribute to the overall financial success of the lodge Exercise appropriate authority to skillfully negotiate contracting terms including, but not limited to, pricing for meeting room rental and audio visual Submit a weekly report to the director of sales and catering documenting sales activities, converted business and pipeline progression Create and update quarterly sales action plans outlining business development objectives and market segment strategy Provide consultation/advice to clients on all aspects of lodge's facilities and services when proposing and contracting groups and events Monitors room blocks and communicates with appropriate property personnel on a weekly basis regarding group room pick-ups, rooming lists, etc. Represent the lodge in investigating and resolving any group complaints or conflicts including, but not limited to: billing issues, misplaced items, reservations and contract discrepancies Complete Banquet Event Orders (BEOs) and Resumes for clients and operations departments to communicate specific needs, contracted/agreed-upon details and pricing for the meeting, event or program Provide detailed information on meeting-specific needs throughout the entire booking process from negotiation through departure Enter accurate rooming lists, routing information, tax-exempt status and verification of payment in Company software systems Maintain Posting Master (PM) account ledger by keeping track of all open PM accounts Basic Qualifications & Skills Bachelors degree in hotel/hospitality or related field, or equivalent combination of education/experience Minimum 4 years in sales with specific experience in hospitality event/conference sales Demonstrated proficiency in Microsoft Office Suite Successful completion of criminal background check and drug screen Successful Department of Motor Vehicle check Professional communication skills both verbal and written Desired Qualifications & Traits Significant customer service experience Strong problem solving and organizational skills Attention to detail and ability to exceed quality standards Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 20lbs Able to bend, stretch, and twist Able to stand or sit for long periods of time Estimated Salary Range: $60000 per year - $65000 per year annual base salary An employees pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolfs total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Required Preferred Job Industries Other
10/19/2025
Full time
Pay : $60000 per year - $65000 per year This position is bonus eligible At Great Wolf the Sales Manager strategically targets high margin sales opportunities and converts those opportunities to sales wins, achieving assigned goals and contributing to the overall success of the Lodge. Essential Duties & Responsibilities Develop and execute comprehensive outbound prospecting strategy to secure new and existing group room and event business, specifically targeting shoulder and off-peak groups Increase market share through effective networking, research and business development activities in order to target, solicit and win new business Convert group and meeting inquiries to sales via fast response time, exceptional sales skills and diligent client service Represent Great Wolf at local and regional trade and travel shows in accordance with Lodge strategy to promote Groups brand and uncover new opportunities Demonstrate strong account management fundamentals, including effective entry of all activities in CRM system, tracing next steps, pipeline management and setting future meetings. Build and maintain key client relationships, generating repeat business and lifetime value Prepare compelling group proposals, sales materials and contracts that result in sales wins Deliver on assigned group room and catering sales goals that contribute to the overall financial success of the lodge Exercise appropriate authority to skillfully negotiate contracting terms including, but not limited to, pricing for meeting room rental and audio visual Submit a weekly report to the director of sales and catering documenting sales activities, converted business and pipeline progression Create and update quarterly sales action plans outlining business development objectives and market segment strategy Provide consultation/advice to clients on all aspects of lodge's facilities and services when proposing and contracting groups and events Monitors room blocks and communicates with appropriate property personnel on a weekly basis regarding group room pick-ups, rooming lists, etc. Represent the lodge in investigating and resolving any group complaints or conflicts including, but not limited to: billing issues, misplaced items, reservations and contract discrepancies Complete Banquet Event Orders (BEOs) and Resumes for clients and operations departments to communicate specific needs, contracted/agreed-upon details and pricing for the meeting, event or program Provide detailed information on meeting-specific needs throughout the entire booking process from negotiation through departure Enter accurate rooming lists, routing information, tax-exempt status and verification of payment in Company software systems Maintain Posting Master (PM) account ledger by keeping track of all open PM accounts Basic Qualifications & Skills Bachelors degree in hotel/hospitality or related field, or equivalent combination of education/experience Minimum 4 years in sales with specific experience in hospitality event/conference sales Demonstrated proficiency in Microsoft Office Suite Successful completion of criminal background check and drug screen Successful Department of Motor Vehicle check Professional communication skills both verbal and written Desired Qualifications & Traits Significant customer service experience Strong problem solving and organizational skills Attention to detail and ability to exceed quality standards Enthusiastic and positive energy Multi-tasking ability Physical Requirements Able to lift up to 20lbs Able to bend, stretch, and twist Able to stand or sit for long periods of time Estimated Salary Range: $60000 per year - $65000 per year annual base salary An employees pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolfs total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Required Preferred Job Industries Other
Commercial Lines Underwriter Hybrid Work Schedule Buffalo, NY Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Commercial Lines Underwriter for our Commercial Lines Underwriting team located in Buffalo, NY. The Commercial Lines Underwriter will become part of a dedicated underwriting team, collaborating with our agency partners to deliver professional service that achieves the most optimal outcomes for our policyholders, and profitable growth for Merchants and our Agency Partners. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First's Best Places to Work in Western New York (), a Fast Track company (), and a Top Private Company (). Merchants was also granted the Ward's 50 designation as a top-performing property-casualty insurance company for four consecutive years () and has been granted the Ivans Spark Award for innovation (). In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America's Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. Of 1,500 B2B companies evaluated, Merchants was one of only 300 companies to make the list. Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 8 full days per month in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues. Essential Duties and Responsibilities include, but are not limited to: Cultivating solid relationships with Agents and internal staff while working towards achieving the most optimal outcomes for Merchants and our policyholders. Works with the underwriting assistant to ensure adherence to corporate underwriting policy and service standards. Reviews accounts beyond individual authority with the Regional Underwriting Manager or Supervisor and recommends a course of action. Achieve commercial lines regional production goals and loss ratio objectives for assigned territory. Attend in-person and virtual Agency meetings. Qualifications & Skills: College degree or equivalent work experience. Minimum of 5 years commercial lines underwriting experience. Strong background in commercial underwriting Prior experience developing and building agency relationships. Property and Casualty insurance related coursework is a plus i.e. CPCU. Previous Agency relationships within the local insurance industry are highly desirable. Microsoft Office knowledge as well as the ability to work with internal company systems (WINS, ImageRight etc.). Strong communication, organizational and computer skills. Merchants Insurance Group Pay information: Merchants Insurance Group offers a competitive pay scale. Merchants Insurance Group offers a competitive pay scale. The estimated salary for this role ranges from $75,000 - $1000,000 based on leveling and geography, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience and qualifications. Merchants Insurance Group Benefits: Welcoming and positive work environment. Colleague Appreciation events. Flexible work arrangements, including flex scheduling and summer hours. Hybrid work schedule. The Hybrid work schedule will require 8 full days per month in the office, with the option to work the remaining days per month at home or in the office Flexible work arrangements, including flex scheduling and summer hours. Competitive pay scale. Outstanding company bonus program. Generous paid time off package. Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars. Tuition Reimbursement. And many more exciting company benefits EOE
10/18/2025
Full time
Commercial Lines Underwriter Hybrid Work Schedule Buffalo, NY Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Commercial Lines Underwriter for our Commercial Lines Underwriting team located in Buffalo, NY. The Commercial Lines Underwriter will become part of a dedicated underwriting team, collaborating with our agency partners to deliver professional service that achieves the most optimal outcomes for our policyholders, and profitable growth for Merchants and our Agency Partners. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First's Best Places to Work in Western New York (), a Fast Track company (), and a Top Private Company (). Merchants was also granted the Ward's 50 designation as a top-performing property-casualty insurance company for four consecutive years () and has been granted the Ivans Spark Award for innovation (). In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America's Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. Of 1,500 B2B companies evaluated, Merchants was one of only 300 companies to make the list. Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 8 full days per month in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues. Essential Duties and Responsibilities include, but are not limited to: Cultivating solid relationships with Agents and internal staff while working towards achieving the most optimal outcomes for Merchants and our policyholders. Works with the underwriting assistant to ensure adherence to corporate underwriting policy and service standards. Reviews accounts beyond individual authority with the Regional Underwriting Manager or Supervisor and recommends a course of action. Achieve commercial lines regional production goals and loss ratio objectives for assigned territory. Attend in-person and virtual Agency meetings. Qualifications & Skills: College degree or equivalent work experience. Minimum of 5 years commercial lines underwriting experience. Strong background in commercial underwriting Prior experience developing and building agency relationships. Property and Casualty insurance related coursework is a plus i.e. CPCU. Previous Agency relationships within the local insurance industry are highly desirable. Microsoft Office knowledge as well as the ability to work with internal company systems (WINS, ImageRight etc.). Strong communication, organizational and computer skills. Merchants Insurance Group Pay information: Merchants Insurance Group offers a competitive pay scale. Merchants Insurance Group offers a competitive pay scale. The estimated salary for this role ranges from $75,000 - $1000,000 based on leveling and geography, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience and qualifications. Merchants Insurance Group Benefits: Welcoming and positive work environment. Colleague Appreciation events. Flexible work arrangements, including flex scheduling and summer hours. Hybrid work schedule. The Hybrid work schedule will require 8 full days per month in the office, with the option to work the remaining days per month at home or in the office Flexible work arrangements, including flex scheduling and summer hours. Competitive pay scale. Outstanding company bonus program. Generous paid time off package. Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars. Tuition Reimbursement. And many more exciting company benefits EOE
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position must work hybrid out of this regional office location: Colorado Springs, CO. Relocation assistance IS offered for this role. What you'll do: Selects, develops, leads and holds managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coaches managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to escalations. Responsible for achievement of assigned goals, objectives and scorecard deliverables. Plans, organizes, and controls the resources to deliver the appropriate claims service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provides guidance on technical matters, monitors claims reserves and extends settlement authority. Responsible for service, loss control, and loss adjustment expense. Identifies trends and develops action plans as appropriate. Understands, researches, and works to influence the financial impact for their respective business area. Inpires a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Creates conditions for success removes obstacles, leads and champions change. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: Recent Claims Director level leadership, leader of leaders, experience. Experience leading teams handling Auto, Non-Injury Claims. Guidewire ClaimsCenter experience. Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes. Advanced level of business acumen in the areas of the industry practices and emerging trends to drive exceptional results and process improvements. Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external organizations to include Diversity Business Groups (DBGs). Experience understanding our unique membership as demonstrated by military acumen/military affiliation. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $147,750-$265,950. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position must work hybrid out of this regional office location: Colorado Springs, CO. Relocation assistance IS offered for this role. What you'll do: Selects, develops, leads and holds managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coaches managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to escalations. Responsible for achievement of assigned goals, objectives and scorecard deliverables. Plans, organizes, and controls the resources to deliver the appropriate claims service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provides guidance on technical matters, monitors claims reserves and extends settlement authority. Responsible for service, loss control, and loss adjustment expense. Identifies trends and develops action plans as appropriate. Understands, researches, and works to influence the financial impact for their respective business area. Inpires a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Creates conditions for success removes obstacles, leads and champions change. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: Recent Claims Director level leadership, leader of leaders, experience. Experience leading teams handling Auto, Non-Injury Claims. Guidewire ClaimsCenter experience. Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes. Advanced level of business acumen in the areas of the industry practices and emerging trends to drive exceptional results and process improvements. Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external organizations to include Diversity Business Groups (DBGs). Experience understanding our unique membership as demonstrated by military acumen/military affiliation. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $147,750-$265,950. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position must work hybrid out of this regional office location: Colorado Springs, CO. Relocation assistance IS offered for this role. What youll do: Selects, develops, leads and holds managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coaches managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to escalations. Responsible for achievement of assigned goals, objectives and scorecard deliverables. Plans, organizes, and controls the resources to deliver the appropriate claims service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provides guidance on technical matters, monitors claims reserves and extends settlement authority. Responsible for service, loss control, and loss adjustment expense. Identifies trends and develops action plans as appropriate. Understands, researches, and works to influence the financial impact for their respective business area. Inpires a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Creates conditions for success removes obstacles, leads and champions change. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What youll have: Bachelors degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: Recent Claims Director level leadership, leader of leaders, experience. Experience leading teams handling Auto, Non-Injury Claims. Guidewire ClaimsCenter experience. Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes. Advanced level of business acumen in the areas of the industry practices and emerging trends to drive exceptional results and process improvements. Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external organizations to include Diversity Business Groups (DBGs). Experience understanding our unique membership as demonstrated by military acumen/military affiliation. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $147,750-$265,950. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Required Preferred Job Industries Other
10/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position must work hybrid out of this regional office location: Colorado Springs, CO. Relocation assistance IS offered for this role. What youll do: Selects, develops, leads and holds managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coaches managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to escalations. Responsible for achievement of assigned goals, objectives and scorecard deliverables. Plans, organizes, and controls the resources to deliver the appropriate claims service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provides guidance on technical matters, monitors claims reserves and extends settlement authority. Responsible for service, loss control, and loss adjustment expense. Identifies trends and develops action plans as appropriate. Understands, researches, and works to influence the financial impact for their respective business area. Inpires a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Creates conditions for success removes obstacles, leads and champions change. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What youll have: Bachelors degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: Recent Claims Director level leadership, leader of leaders, experience. Experience leading teams handling Auto, Non-Injury Claims. Guidewire ClaimsCenter experience. Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes. Advanced level of business acumen in the areas of the industry practices and emerging trends to drive exceptional results and process improvements. Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external organizations to include Diversity Business Groups (DBGs). Experience understanding our unique membership as demonstrated by military acumen/military affiliation. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $147,750-$265,950. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Required Preferred Job Industries Other
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position must work hybrid out of this regional office location: Colorado Springs, CO. Relocation assistance IS offered for this role. What you'll do: Selects, develops, leads and holds managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coaches managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to escalations. Responsible for achievement of assigned goals, objectives and scorecard deliverables. Plans, organizes, and controls the resources to deliver the appropriate claims service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provides guidance on technical matters, monitors claims reserves and extends settlement authority. Responsible for service, loss control, and loss adjustment expense. Identifies trends and develops action plans as appropriate. Understands, researches, and works to influence the financial impact for their respective business area. Inpires a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Creates conditions for success removes obstacles, leads and champions change. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: Recent Claims Director level leadership, leader of leaders, experience. Experience leading teams handling Auto, Non-Injury Claims. Guidewire ClaimsCenter experience. Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes. Advanced level of business acumen in the areas of the industry practices and emerging trends to drive exceptional results and process improvements. Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external organizations to include Diversity Business Groups (DBGs). Experience understanding our unique membership as demonstrated by military acumen/military affiliation. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $147,750-$265,950. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position must work hybrid out of this regional office location: Colorado Springs, CO. Relocation assistance IS offered for this role. What you'll do: Selects, develops, leads and holds managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coaches managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to escalations. Responsible for achievement of assigned goals, objectives and scorecard deliverables. Plans, organizes, and controls the resources to deliver the appropriate claims service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provides guidance on technical matters, monitors claims reserves and extends settlement authority. Responsible for service, loss control, and loss adjustment expense. Identifies trends and develops action plans as appropriate. Understands, researches, and works to influence the financial impact for their respective business area. Inpires a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Creates conditions for success removes obstacles, leads and champions change. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: Recent Claims Director level leadership, leader of leaders, experience. Experience leading teams handling Auto, Non-Injury Claims. Guidewire ClaimsCenter experience. Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes. Advanced level of business acumen in the areas of the industry practices and emerging trends to drive exceptional results and process improvements. Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external organizations to include Diversity Business Groups (DBGs). Experience understanding our unique membership as demonstrated by military acumen/military affiliation. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $147,750-$265,950. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position must work hybrid out of this regional office location: Colorado Springs, CO. Relocation assistance IS offered for this role. What you'll do: Selects, develops, leads and holds managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coaches managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to escalations. Responsible for achievement of assigned goals, objectives and scorecard deliverables. Plans, organizes, and controls the resources to deliver the appropriate claims service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provides guidance on technical matters, monitors claims reserves and extends settlement authority. Responsible for service, loss control, and loss adjustment expense. Identifies trends and develops action plans as appropriate. Understands, researches, and works to influence the financial impact for their respective business area. Inpires a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Creates conditions for success removes obstacles, leads and champions change. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: Recent Claims Director level leadership, leader of leaders, experience. Experience leading teams handling Auto, Non-Injury Claims. Guidewire ClaimsCenter experience. Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes. Advanced level of business acumen in the areas of the industry practices and emerging trends to drive exceptional results and process improvements. Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external organizations to include Diversity Business Groups (DBGs). Experience understanding our unique membership as demonstrated by military acumen/military affiliation. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $147,750-$265,950. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position must work hybrid out of this regional office location: Colorado Springs, CO. Relocation assistance IS offered for this role. What you'll do: Selects, develops, leads and holds managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coaches managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to escalations. Responsible for achievement of assigned goals, objectives and scorecard deliverables. Plans, organizes, and controls the resources to deliver the appropriate claims service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provides guidance on technical matters, monitors claims reserves and extends settlement authority. Responsible for service, loss control, and loss adjustment expense. Identifies trends and develops action plans as appropriate. Understands, researches, and works to influence the financial impact for their respective business area. Inpires a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Creates conditions for success removes obstacles, leads and champions change. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: Recent Claims Director level leadership, leader of leaders, experience. Experience leading teams handling Auto, Non-Injury Claims. Guidewire ClaimsCenter experience. Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes. Advanced level of business acumen in the areas of the industry practices and emerging trends to drive exceptional results and process improvements. Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external organizations to include Diversity Business Groups (DBGs). Experience understanding our unique membership as demonstrated by military acumen/military affiliation. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: The salary range for this position is: $147,750-$265,950. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Description Complex Safety & Health Manager This position will be responsible for providing guidance, direction and leadership to the site's safety process. ESSENTIAL DUTIES AND RESPONSIBILITIES: Implement, and maintain all corporate Safety and Health programs. Develop and maintain site's Share Point. Maintain open lines of communication with the Corporate Safety Manager. Assists in the investigation of all near misses, first aid cases, recordable cases, lost day injuries, as described in the Corporate Safety Leadership and accountability Program. Assist the Fleet Safety Regional Manager in the investigation of vehicular accidents. Track injury trends and develop action plans to address identified accident trends. Keep the management team informed of any safety and health related issues and/or concerns identified within your respective scope of responsibility. Interact daily with the Occupational Health Nurse(s) in a way that builds a team atmosphere within the safety and medical areas of the site. Spend time being visible in the processing plant and other site locations. Conduct periodic safety and health audits and track findings to ensure closure. Provide the Corporate Safety Office with the site's monthly safety performance numbers by the deadline dates. Be actively involved in the site's Workers' Compensation program by attending regularly scheduled meetings, providing supporting documentation for claims in litigation, and assist the Occupational Health Nurse/Third Party Administrator in effectively managing all open claims. Provide training support to the organization and ensure that all required monthly training is completed as scheduled. Manage security force in a fashion that protects site employees, visitors, contractors, and property and assets. Be the site's liaison when outside agencies come on-site to conduct annual assessments (i.e., insurance carrier, local fire department, OSHA, EPA, etc.) Generate, manage and monitor the safety departmental budget by evaluate ways of saving costs associated with training, travel, as well as personal protective equipment. Be the site's liaison with the Property Insurance Company to provide closure to open recommendations in addition to working with company's Engineering Construction Department to ensure all new construction meets FM Global specifications. Intimately be involved with local medical community in a fashion that all medical vendors understand the company's philosophy on OSHA recordkeeping and return to work programs. BASIC QUALIFICATIONS: Five or more years of safety experience in the food industry preferred. Excellent verbal and written communication skills. Excellent organizational skills. Extensive knowledge in the areas of Workers Compensation, OSHA, DOT, etc. is essential. Excellent computer skills. Bi-lingual (Spanish/English) capabilities would be a plus. Must be available 24/7 as needed. EDUCATIONAL REQUIREMENTS: Bachelors/Master's degree in Safety Engineering/Management or related field. EOE, including disability/vets
10/18/2025
Full time
Description Complex Safety & Health Manager This position will be responsible for providing guidance, direction and leadership to the site's safety process. ESSENTIAL DUTIES AND RESPONSIBILITIES: Implement, and maintain all corporate Safety and Health programs. Develop and maintain site's Share Point. Maintain open lines of communication with the Corporate Safety Manager. Assists in the investigation of all near misses, first aid cases, recordable cases, lost day injuries, as described in the Corporate Safety Leadership and accountability Program. Assist the Fleet Safety Regional Manager in the investigation of vehicular accidents. Track injury trends and develop action plans to address identified accident trends. Keep the management team informed of any safety and health related issues and/or concerns identified within your respective scope of responsibility. Interact daily with the Occupational Health Nurse(s) in a way that builds a team atmosphere within the safety and medical areas of the site. Spend time being visible in the processing plant and other site locations. Conduct periodic safety and health audits and track findings to ensure closure. Provide the Corporate Safety Office with the site's monthly safety performance numbers by the deadline dates. Be actively involved in the site's Workers' Compensation program by attending regularly scheduled meetings, providing supporting documentation for claims in litigation, and assist the Occupational Health Nurse/Third Party Administrator in effectively managing all open claims. Provide training support to the organization and ensure that all required monthly training is completed as scheduled. Manage security force in a fashion that protects site employees, visitors, contractors, and property and assets. Be the site's liaison when outside agencies come on-site to conduct annual assessments (i.e., insurance carrier, local fire department, OSHA, EPA, etc.) Generate, manage and monitor the safety departmental budget by evaluate ways of saving costs associated with training, travel, as well as personal protective equipment. Be the site's liaison with the Property Insurance Company to provide closure to open recommendations in addition to working with company's Engineering Construction Department to ensure all new construction meets FM Global specifications. Intimately be involved with local medical community in a fashion that all medical vendors understand the company's philosophy on OSHA recordkeeping and return to work programs. BASIC QUALIFICATIONS: Five or more years of safety experience in the food industry preferred. Excellent verbal and written communication skills. Excellent organizational skills. Extensive knowledge in the areas of Workers Compensation, OSHA, DOT, etc. is essential. Excellent computer skills. Bi-lingual (Spanish/English) capabilities would be a plus. Must be available 24/7 as needed. EDUCATIONAL REQUIREMENTS: Bachelors/Master's degree in Safety Engineering/Management or related field. EOE, including disability/vets
Legacy is looking for a Full Time Community Manager that can work with a talented team to ensure the continued growth of the Company. By joining Legacy, you will become a part of our team and will work in an environment where we cultivate thriving communities where mutual respect and collaborative spirit are the cornerstones of every interaction. The Main function of the Full Time Community Manager position is to oversee and manage a manufactured home community. The Community Manager is responsible for the day-to-day operations to ensure a positive environment for visitors, residents, staff, and other individuals on site. The position can also sell park owned new, used homes, and brokered resident homes within the manufactured home community. This position will oversee multiple home communities. In this role you will: Community Management Collect monthly rent payments. Enforce park rules and regulations. Maintain resident files ensuring they are kept current and confidential. Exhibit excellent customer service. Develop and maintain community relationships. Process resident applications and follow fair housing guidelines. Work with local counsel and Regional Manager to process evictions. Maintain current records in Rent Manager. Ensure property appearance is satisfactory and working with outside vendors as needed. Working alongside other staff to complete additional community needs. Perform all other duties as assigned. Sales Actively sell inventory and brokered homes while ensuring all inventory including broker homes are accurately displayed on Legacy website and partner websites via entry through Legacy portal. Schedule appointments for open house showings and conduct home and property tours. Appointments may fall on nights and weekends. Ensure entire plan-o-gram is implemented (when made available). Enter all leads (phone, walk-ins, emails, texts and intranet) into CRM (open leads) within one (1) hour of receiving or no later than morning of next business day. Respond to leads with follow up within one (1) hour of prospective buyer contacting property. Maintain constant communication with leads until lead becomes non-responsive. Ensure inventory homes are always show-ready. Maintain updated records on CRM including documenting all contact with lead, completing workflow steps in timely manner, and documenting detailed reasons why the lead does not want to purchase the home if lead is unsuccessful. Request lead closure in CRM once lead is considered dead (when implemented). Ensure knowledge of marketing promotions. Notify the Regional Manager of all home sale offers regardless of the offer price. Broker homes for residents. Assist Home Construction as requested. Collect and process earnest money deposits for home sale. Enter and process residency applications for prospective home buyers. Schedule, track and manage closing dates with buyers including preparing closing documents and conducting the home sale closings. Schedule closings with corporate sales staff. Forward all closing documents to corporate sales staff and assist with post close titling work with Corporate as requested. Perform other duties as assigned. Core Competencies Communication: Ability to write and speak clearly and concisely. Energetic: Ability to work with a sense of urgency and understand the importance of timely completion of projects and follow through. Detail Oriented: Ability to understand the details of a project and the importance of details and accuracy in completing tasks. Problem Solving Skills: Ability to find a solution for and to deal proactively with work-related problems. Decision Making: Ability to use good business judgement in making critical decisions. Organized: Possessing the trait of following a systematic method of performing a task and maintaining an accurate record of the steps and documents involved. Time Management: Ability to utilize the available time to organize and complete work within given timelines and work with a sense of urgency. Self-Motivated: Ability to be internally inspired to perform a task using one's own drive and initiative. Honesty, Integrity and Reliable: Ability to be truthful, credible and dependable in the workplace. Do what you say. Motivation: Ability to inspire others to reach a goal and to perform to the best of their ability. Role Qualifications / Skills/ Abilities High School Diploma required. College degree preferred. At least three (3) years of Property Management Experience is preferred. Ability to pass a background check and drug screening. Valid driver's license required. Efficiently operates assigned computer software and other equipment including but not limited to Microsoft Office Suite (Word, Excel, Power Point, etc.) Sales Commissions This position is eligible for 2% commissions on all inventory and brokered homes with a guaranteed minimum of $500. Commissions are earned on a competitive sales floor basis (if applicable). Work Environment This position will primarily be in an office setting with a work schedule of 40 hours per week. Evenings and weekends may be required for open house showings or appointments for conducting home tours to prospective buyers. Benefits Competitive Compensation Annual Vacation and Sick Leave Medical, Dental, Vision with additional ancillary options 401K Holidays
10/18/2025
Full time
Legacy is looking for a Full Time Community Manager that can work with a talented team to ensure the continued growth of the Company. By joining Legacy, you will become a part of our team and will work in an environment where we cultivate thriving communities where mutual respect and collaborative spirit are the cornerstones of every interaction. The Main function of the Full Time Community Manager position is to oversee and manage a manufactured home community. The Community Manager is responsible for the day-to-day operations to ensure a positive environment for visitors, residents, staff, and other individuals on site. The position can also sell park owned new, used homes, and brokered resident homes within the manufactured home community. This position will oversee multiple home communities. In this role you will: Community Management Collect monthly rent payments. Enforce park rules and regulations. Maintain resident files ensuring they are kept current and confidential. Exhibit excellent customer service. Develop and maintain community relationships. Process resident applications and follow fair housing guidelines. Work with local counsel and Regional Manager to process evictions. Maintain current records in Rent Manager. Ensure property appearance is satisfactory and working with outside vendors as needed. Working alongside other staff to complete additional community needs. Perform all other duties as assigned. Sales Actively sell inventory and brokered homes while ensuring all inventory including broker homes are accurately displayed on Legacy website and partner websites via entry through Legacy portal. Schedule appointments for open house showings and conduct home and property tours. Appointments may fall on nights and weekends. Ensure entire plan-o-gram is implemented (when made available). Enter all leads (phone, walk-ins, emails, texts and intranet) into CRM (open leads) within one (1) hour of receiving or no later than morning of next business day. Respond to leads with follow up within one (1) hour of prospective buyer contacting property. Maintain constant communication with leads until lead becomes non-responsive. Ensure inventory homes are always show-ready. Maintain updated records on CRM including documenting all contact with lead, completing workflow steps in timely manner, and documenting detailed reasons why the lead does not want to purchase the home if lead is unsuccessful. Request lead closure in CRM once lead is considered dead (when implemented). Ensure knowledge of marketing promotions. Notify the Regional Manager of all home sale offers regardless of the offer price. Broker homes for residents. Assist Home Construction as requested. Collect and process earnest money deposits for home sale. Enter and process residency applications for prospective home buyers. Schedule, track and manage closing dates with buyers including preparing closing documents and conducting the home sale closings. Schedule closings with corporate sales staff. Forward all closing documents to corporate sales staff and assist with post close titling work with Corporate as requested. Perform other duties as assigned. Core Competencies Communication: Ability to write and speak clearly and concisely. Energetic: Ability to work with a sense of urgency and understand the importance of timely completion of projects and follow through. Detail Oriented: Ability to understand the details of a project and the importance of details and accuracy in completing tasks. Problem Solving Skills: Ability to find a solution for and to deal proactively with work-related problems. Decision Making: Ability to use good business judgement in making critical decisions. Organized: Possessing the trait of following a systematic method of performing a task and maintaining an accurate record of the steps and documents involved. Time Management: Ability to utilize the available time to organize and complete work within given timelines and work with a sense of urgency. Self-Motivated: Ability to be internally inspired to perform a task using one's own drive and initiative. Honesty, Integrity and Reliable: Ability to be truthful, credible and dependable in the workplace. Do what you say. Motivation: Ability to inspire others to reach a goal and to perform to the best of their ability. Role Qualifications / Skills/ Abilities High School Diploma required. College degree preferred. At least three (3) years of Property Management Experience is preferred. Ability to pass a background check and drug screening. Valid driver's license required. Efficiently operates assigned computer software and other equipment including but not limited to Microsoft Office Suite (Word, Excel, Power Point, etc.) Sales Commissions This position is eligible for 2% commissions on all inventory and brokered homes with a guaranteed minimum of $500. Commissions are earned on a competitive sales floor basis (if applicable). Work Environment This position will primarily be in an office setting with a work schedule of 40 hours per week. Evenings and weekends may be required for open house showings or appointments for conducting home tours to prospective buyers. Benefits Competitive Compensation Annual Vacation and Sick Leave Medical, Dental, Vision with additional ancillary options 401K Holidays
Royal American Management, Inc.
Bainbridge, Georgia
Royal American Management, a national property management company, is seeking an experienced Community Manager for an apartment community in Bainbridge, GA. The successful candidate will be responsible for all on-site operations and achieving established financial and operation objectives. Applicants should be multi-skilled, a self-starter and a strong leader with excellent communication skills. Experience in HUD and Tax Credit required. Experience with OneSite preferred. See Job Description below. Minimum Requirements: • Minimum 3 years Property Management experience • Minimum 2 years HUD and LIHTC experience • Computer Literate: Microsoft Suite including Word, Excel and Outlook • OneSite Property Management Software preferred • Ability to read, interpret and analyze financial statements including Monthly Budget Comparison, Income Statement and Balance Sheet • Ability to read, interpret and analyze trend reports • Ability to think strategically, plan and monitor results • Possess a sense of urgency and accountability Compensation includes: • Competitive salary • Company-paid benefits: life insurance and LTD • Company-subsidized health benefits • Wellness programs • Employee Assistance Program • 401(k) matching contribution • Fifteen (15) days Paid Time Off (PTO) in the first year • Twelve (12) paid holidays • Tuition reimbursement programs and annual scholarship program EOE and Drug Free Workplace - Job Description: Under the direct supervision of the Regional Manager and/or Area Manager, the Community Manager is responsible for providing leadership and direction to associates at assigned property. They mentor and ensure all associates support the corporate mission and understand their role in achieving these established goals. The Community Manager advocates on behalf of associates to enhance individual performance, as well as provide excellent customer service to residents. Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism. Job Duties and Responsibilities: This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor. • Supervises and provides training to community associates • Evaluates associates' performance, including the completion of annual performance reviews • Counsels under-performing associates and provides critical feedback to improve performance • Creates positive, welcoming, supportive environment for residents, visitors, and community associates • Attract, screen, and select prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria • Maintains knowledge and awareness of market conditions affecting leasing and operations • Develops and executes marketing and advertising campaigns for apartment leasing • Assists with development and implementation of resident services programming • Maintains sound rent collection procedures, including following up with delinquent accounts • Delivers rent deposits to bank and submits relevant documentation • Oversees security deposit administration including inspecting units to determine resident's balance or refund, preparing disposition letters, and processing security deposit returns • Maintains familiarity with all procedures and requirements for accounts payable • Participates in the preparation of the annual operating budget, and works with the Regional Manager to maintain budgetary guidelines • Monitors landlord-tenant relations and mediates disputes when necessary • Utilizes maintenance software program to enter in and track service request, and regularly reviews maintenance reports • Inspects apartments for move in condition and turn over status • Inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained • Ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed Knowledge, Skills and Abilities (KSAs): • Ability to perform all functions of an Assistant Community Manager • Work flexible schedule, including evenings and weekends • Travel for the purpose of conducting property business • Perform in a busy, changing, multi-tasking work environment • Excellent customer service skills • Proficiency in One Site preferred • Computer literacy • Demonstrate strong written and oral communication skills Education and Experience: • High School Diploma or Equivalent • Minimum three years property management experience • Minimum two years Tax Credit and HUD experience • One year experience OneSite preferred • The following designations are preferred: ARM (Accredited Residential Manager), CAM (Certified Apartment Manager) Essential Job Functions: • Must be able to access all areas of the property's grounds and structures, including multilevel structures, with or without the aid of an elevator • Able to work with at a computer for a minimum of 7 hours daily either standing or sitting • Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property • Strong leadership skills, communication skills, and decision making abilities • Possess a positive attitude and the ability to smile under all circumstances • Neat, clean, professional at all times throughout the work day and/or whenever present at the community
10/16/2025
Full time
Royal American Management, a national property management company, is seeking an experienced Community Manager for an apartment community in Bainbridge, GA. The successful candidate will be responsible for all on-site operations and achieving established financial and operation objectives. Applicants should be multi-skilled, a self-starter and a strong leader with excellent communication skills. Experience in HUD and Tax Credit required. Experience with OneSite preferred. See Job Description below. Minimum Requirements: • Minimum 3 years Property Management experience • Minimum 2 years HUD and LIHTC experience • Computer Literate: Microsoft Suite including Word, Excel and Outlook • OneSite Property Management Software preferred • Ability to read, interpret and analyze financial statements including Monthly Budget Comparison, Income Statement and Balance Sheet • Ability to read, interpret and analyze trend reports • Ability to think strategically, plan and monitor results • Possess a sense of urgency and accountability Compensation includes: • Competitive salary • Company-paid benefits: life insurance and LTD • Company-subsidized health benefits • Wellness programs • Employee Assistance Program • 401(k) matching contribution • Fifteen (15) days Paid Time Off (PTO) in the first year • Twelve (12) paid holidays • Tuition reimbursement programs and annual scholarship program EOE and Drug Free Workplace - Job Description: Under the direct supervision of the Regional Manager and/or Area Manager, the Community Manager is responsible for providing leadership and direction to associates at assigned property. They mentor and ensure all associates support the corporate mission and understand their role in achieving these established goals. The Community Manager advocates on behalf of associates to enhance individual performance, as well as provide excellent customer service to residents. Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism. Job Duties and Responsibilities: This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor. • Supervises and provides training to community associates • Evaluates associates' performance, including the completion of annual performance reviews • Counsels under-performing associates and provides critical feedback to improve performance • Creates positive, welcoming, supportive environment for residents, visitors, and community associates • Attract, screen, and select prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria • Maintains knowledge and awareness of market conditions affecting leasing and operations • Develops and executes marketing and advertising campaigns for apartment leasing • Assists with development and implementation of resident services programming • Maintains sound rent collection procedures, including following up with delinquent accounts • Delivers rent deposits to bank and submits relevant documentation • Oversees security deposit administration including inspecting units to determine resident's balance or refund, preparing disposition letters, and processing security deposit returns • Maintains familiarity with all procedures and requirements for accounts payable • Participates in the preparation of the annual operating budget, and works with the Regional Manager to maintain budgetary guidelines • Monitors landlord-tenant relations and mediates disputes when necessary • Utilizes maintenance software program to enter in and track service request, and regularly reviews maintenance reports • Inspects apartments for move in condition and turn over status • Inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained • Ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed Knowledge, Skills and Abilities (KSAs): • Ability to perform all functions of an Assistant Community Manager • Work flexible schedule, including evenings and weekends • Travel for the purpose of conducting property business • Perform in a busy, changing, multi-tasking work environment • Excellent customer service skills • Proficiency in One Site preferred • Computer literacy • Demonstrate strong written and oral communication skills Education and Experience: • High School Diploma or Equivalent • Minimum three years property management experience • Minimum two years Tax Credit and HUD experience • One year experience OneSite preferred • The following designations are preferred: ARM (Accredited Residential Manager), CAM (Certified Apartment Manager) Essential Job Functions: • Must be able to access all areas of the property's grounds and structures, including multilevel structures, with or without the aid of an elevator • Able to work with at a computer for a minimum of 7 hours daily either standing or sitting • Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property • Strong leadership skills, communication skills, and decision making abilities • Possess a positive attitude and the ability to smile under all circumstances • Neat, clean, professional at all times throughout the work day and/or whenever present at the community
Position: Community Manager Category: Exempt - Salary Supervisor: Community Manager Hours: Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full Time: 5 days per week, 8 hours per day (average 40 hours). Physical Demands: Light (occasional up to 25 pounds) - Climb stairs, stoop, kneel, crouch, reach, handle, etc. Drug Screens: Pre-employment, post injury, reasonable suspicion, and possible random screens. At New Earth Residential we believe in the power of community. Ever dreamed of being a Mayor? Now's your opportunity! As the Community Manager of a New Earth Residential Community, you'll play a key role in managing all aspects of the property-from welcoming new residents and approving leases to analyzing market trends. As the community's leader, you'll have the responsibility of keeping the property well-maintained, properly staffed, and profitable. But don't worry-you'll have a great time while doing it! Join one of our communities and enjoy the journey! Highlighted Employee Benefits: Offering mentor program for all team members Compensation package including monthly and quarterly bonuses Health, vision, dental and life insurance 401k benefits 30% rent discount Biannual team celebrations PTO accurals starting at 15 days a year Virtual and on-site trainings monthly General Summary of Associate Responsibility: To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Regional Manager/District Manager/Vice-President. The Community Manager supports the Regional Manager/District Manager and supervises all community associates. Preferred Education and Experience: A minimum of two (2) years of experience as an on-site Community Manager in multi-family property management Strong leasing and marketing background as well as superior customer service Demonstrated proficiency in Outlook, Excel, Word, and internet. Software experience, preferred Community budgeting, preferred Knowledge / Skills / Ability: Skilled in assessing and meeting common area and amenity needs, with a keen eye for detail and dedication to community upkeep. Capable of setting priorities independently, managing time efficiently, and delivering on objectives and projects. Adaptable in responding to unexpected issues and managing shifting priorities in a dynamic environment. Excellent verbal and written communication, strong organizational abilities, and a collaborative approach with on-site staff, residents, supervisors, corporate associates, and vendors. Proficient in English communication, comprehension, speaking, and reading; bilingual candidates are highly encouraged to apply. Responsibilities Standards Responsibilities: Welcome prospects and residents with exceptional customer service, using a friendly, consistent greeting. Energize and motivate the on-site team with a daily check-in. Conduct daily meetings with the Service Supervisor to stay aligned on priorities. Post and ensure all community income is accurately recorded. Maintain active social media presence with at least three weekly Instagram and Facebook posts. Keep all Internet Listing Services (ILS) updated to maximize visibility. Update Resman with notices, move-ins, leases, traffic, and availability to ensure accuracy. Walk and inspect make-ready units to guarantee readiness for new residents. Lease apartments and follow up with new move-ins to confirm resident satisfaction. Refresh market surveys regularly to stay competitive. Update mileage logs and approve payroll hours for all team members. Walk the grounds with landscapers to ensure exceptional curb appeal. Stay informed on market trends by regularly shopping competitors. Review and approve lease files for accuracy. Respond promptly to emergency situations and complete incident reports when necessary. Community Inspections and Quality Assurance Review Conducts routine inspections throughout the apartment community to ensure high standards are maintained. Financial PerformanceManages revenue collection and addresses delinquent accounts efficiently. Provides recommendations for scheduled rent adjustments to optimize community revenue. Oversees accounts receivable and accounts payable processes. Supports the budgeting process to help ensure financial goals are met. I acknowledge that I can perform the essential functions listed above for the Community Manager position without any accommodation. Please complete the below link to be considered for the position: Welcome aboard! We're thrilled to introduce you to the Urban Village Program, where everyone plays a pivotal role in nurturing vibrant and sustainable communities. Who are we? Urban Village is a unique platform that allows the residents to connect, engage, and socialize. What makes us different? Residents benefit from our premier social impact program at no additional cost. Residents engage with the program through events and activities, partnerships with meaningful third-party resources, community-based leadership opportunities, and placemaking. Here's what you'll be up to: Building Community:Work closely with your Program Coordinator to spread the word by distributing and displaying our latest monthly Urban Village Newsletter throughout the community. Engage with residents, fueling excitement about upcoming events and fostering a strong sense of community participation. Enhancing Environments:Champion the use of garden boxes and beehives within your community (if applicable), promoting a greener, more sustainable environment. Roll up your sleeves and join us at our annual Impact Day, where we tackle community enhancement projects together. Channeling Resources:Forge connections with vendors and potential partners, establishing communication channels to support our community's needs. Keep your Program Coordinator in the loop by sharing relevant information and contact details for potential collaborations. Building Leaders:Educate residents about the program and inspire their involvement as resident facilitators, empowering them to take on leadership roles. Guide interested residents through the sign-up process, nurturing the next generation of community leaders. Your dedication to these responsibilities will be instrumental in driving the success and longevity of The Urban Village Program. Get ready to make a meaningful impact and join us on this exciting journey! Learn more about our program here.
10/16/2025
Full time
Position: Community Manager Category: Exempt - Salary Supervisor: Community Manager Hours: Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full Time: 5 days per week, 8 hours per day (average 40 hours). Physical Demands: Light (occasional up to 25 pounds) - Climb stairs, stoop, kneel, crouch, reach, handle, etc. Drug Screens: Pre-employment, post injury, reasonable suspicion, and possible random screens. At New Earth Residential we believe in the power of community. Ever dreamed of being a Mayor? Now's your opportunity! As the Community Manager of a New Earth Residential Community, you'll play a key role in managing all aspects of the property-from welcoming new residents and approving leases to analyzing market trends. As the community's leader, you'll have the responsibility of keeping the property well-maintained, properly staffed, and profitable. But don't worry-you'll have a great time while doing it! Join one of our communities and enjoy the journey! Highlighted Employee Benefits: Offering mentor program for all team members Compensation package including monthly and quarterly bonuses Health, vision, dental and life insurance 401k benefits 30% rent discount Biannual team celebrations PTO accurals starting at 15 days a year Virtual and on-site trainings monthly General Summary of Associate Responsibility: To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Regional Manager/District Manager/Vice-President. The Community Manager supports the Regional Manager/District Manager and supervises all community associates. Preferred Education and Experience: A minimum of two (2) years of experience as an on-site Community Manager in multi-family property management Strong leasing and marketing background as well as superior customer service Demonstrated proficiency in Outlook, Excel, Word, and internet. Software experience, preferred Community budgeting, preferred Knowledge / Skills / Ability: Skilled in assessing and meeting common area and amenity needs, with a keen eye for detail and dedication to community upkeep. Capable of setting priorities independently, managing time efficiently, and delivering on objectives and projects. Adaptable in responding to unexpected issues and managing shifting priorities in a dynamic environment. Excellent verbal and written communication, strong organizational abilities, and a collaborative approach with on-site staff, residents, supervisors, corporate associates, and vendors. Proficient in English communication, comprehension, speaking, and reading; bilingual candidates are highly encouraged to apply. Responsibilities Standards Responsibilities: Welcome prospects and residents with exceptional customer service, using a friendly, consistent greeting. Energize and motivate the on-site team with a daily check-in. Conduct daily meetings with the Service Supervisor to stay aligned on priorities. Post and ensure all community income is accurately recorded. Maintain active social media presence with at least three weekly Instagram and Facebook posts. Keep all Internet Listing Services (ILS) updated to maximize visibility. Update Resman with notices, move-ins, leases, traffic, and availability to ensure accuracy. Walk and inspect make-ready units to guarantee readiness for new residents. Lease apartments and follow up with new move-ins to confirm resident satisfaction. Refresh market surveys regularly to stay competitive. Update mileage logs and approve payroll hours for all team members. Walk the grounds with landscapers to ensure exceptional curb appeal. Stay informed on market trends by regularly shopping competitors. Review and approve lease files for accuracy. Respond promptly to emergency situations and complete incident reports when necessary. Community Inspections and Quality Assurance Review Conducts routine inspections throughout the apartment community to ensure high standards are maintained. Financial PerformanceManages revenue collection and addresses delinquent accounts efficiently. Provides recommendations for scheduled rent adjustments to optimize community revenue. Oversees accounts receivable and accounts payable processes. Supports the budgeting process to help ensure financial goals are met. I acknowledge that I can perform the essential functions listed above for the Community Manager position without any accommodation. Please complete the below link to be considered for the position: Welcome aboard! We're thrilled to introduce you to the Urban Village Program, where everyone plays a pivotal role in nurturing vibrant and sustainable communities. Who are we? Urban Village is a unique platform that allows the residents to connect, engage, and socialize. What makes us different? Residents benefit from our premier social impact program at no additional cost. Residents engage with the program through events and activities, partnerships with meaningful third-party resources, community-based leadership opportunities, and placemaking. Here's what you'll be up to: Building Community:Work closely with your Program Coordinator to spread the word by distributing and displaying our latest monthly Urban Village Newsletter throughout the community. Engage with residents, fueling excitement about upcoming events and fostering a strong sense of community participation. Enhancing Environments:Champion the use of garden boxes and beehives within your community (if applicable), promoting a greener, more sustainable environment. Roll up your sleeves and join us at our annual Impact Day, where we tackle community enhancement projects together. Channeling Resources:Forge connections with vendors and potential partners, establishing communication channels to support our community's needs. Keep your Program Coordinator in the loop by sharing relevant information and contact details for potential collaborations. Building Leaders:Educate residents about the program and inspire their involvement as resident facilitators, empowering them to take on leadership roles. Guide interested residents through the sign-up process, nurturing the next generation of community leaders. Your dedication to these responsibilities will be instrumental in driving the success and longevity of The Urban Village Program. Get ready to make a meaningful impact and join us on this exciting journey! Learn more about our program here.
Railroad Bridge Repair Foreman Categorye: Railroad Construction Job Type: Full-time Shift Type: Crew schedules are 6 work weeks on, (with weekends) followed by a week off. Location: Fort Madison, IA 52627 US (Primary) Job Description: The CRS team is looking for a dynamic individual that is extremely self-motivated, Accountable, with strong communication, collaboration and team building skills to lead one of our mobile bridge repair crews. CRS has a strong safety culture and is a trusted partner with the railroad industry. Manage daily operations at job site, to include: Supervision of crew (5-10 employees) along with subcontractors and a 2-week work schedule Understand and work in accordance with the overall project schedule. Oversee subcontractors (access road, concrete supplier/pumper, truck drivers, final grading of site, etc.) Ensure proper setup, safe operation, and inspection of equipment such as Forklift, Crane, Excavator, etc. Lead daily job briefings and safety meetings. Proficient with basic survey equipment for bridge and site layout Record keeping of project safety and daily work records. Work together with Project Manager on a daily basis to communicate production goals and quality specifications of work, discuss concerns that have surfaced (around people, resources and methods, material or equipment use, extra or out of scope work), and ideas to help team achieve project goals Create and manage employee development plans to maximize employee growth and development Work cohesively with new hires to ensure thorough training and understanding of position requirements. Participate in planning resources and methods for bridge repair project Accurately and consistently report crew work hours and complete daily production report Monitor, manage and drive crew productivity. Ensure ongoing efforts are made to improve productivity (continuous improvement). Understand and follow company policies and procedures Enforce company safety policies and ensure industry safety regulations are adhered to Actively drive an Ownership based culture within your team. Exercise proper care, maintenance, and operation of company equipment Consult engineer approved plans and Job Portfolio to carry out and coordinate daily activities Work in collaboration with all departments (Engineering, Operations, HR, Safety, etc.) Support the safety culture by collaborating with the Safety Department Monitor crew compliance with all DOT regulations (E-logs, truck inspection, fuel records, etc.) Military engineers highly encouraged to apply Compensation: $22.65 to 25.75 per hour Job Requirements: Willingness to travel nationwide with a rotating schedule that allows for time home every 6 weeks. Ability to operate a large range of power tools (pneumatic, electric, hydraulic) Knowledgeable in setup and inspection of various types of scaffolding 3-5 years of bridge construction and/or repair experience, highway construction, Pier construction, osmose utility services Experience reading engineer approved plans, schematics/Blueprints, and specifications Supervisory experience directing and organizing work crew schedules out to two weeks Basic computer/electronics knowledge to support daily use of smartphone, laptop, etc. for completing reports and communicating Proven experience with and willingness to focus on safety policies, procedures, and regulations Effective verbal and written communication skills and should be able to adapt to suit different audiences while being able to set clear goals and expectations Current Driver's License with a favorable driving record (Class A CDL preferred) Experience with and ability to work at heights mandatory Ability to gain Erailsafe clearance for access to railroad property High School Diploma or GED Welding and heavy equipment operation experience is a plus Benefits Capital Railroad Services offers an outstanding benefits package that includes the following: Health, Dental, and Vision Insurance 401k Plan with company match Paid Time Off, Holidays, and Bereavement Leave Travel Assistance Program, to encourage work/life balance through personal travel accounts (qualification period required) Life Insurance (Employee, Spouse, Dependent) Paid Short Term Disability Leave Company provided PPE, equipment, tooling, and transportation About Capital Railroad Services (CRS) Capital Railroad Services (formerly Koppers Railroad Structures, Inc.) has been at the forefront of railroad bridge rehabilitation in the United States and Canada since the mid-1950s. We are one of the nation's largest railroad bridge contracting and engineering companies, serving Class 1, regional and short line railroads. CRS has a strong safety culture and is a trusted partner with the railroad industry. We have been building careers for over 60 years and offer competitive wages with a rich benefits package. Equal Opportunity Employer Capital Railroad Services is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, genetic information, ethnicity, national origin, race, religion, sex, veteran status, or any other category or characteristic protected by federal law or by any applicable state or local law. Compensation details: 22.65-22.65 PI34a8b74cf5-
10/15/2025
Full time
Railroad Bridge Repair Foreman Categorye: Railroad Construction Job Type: Full-time Shift Type: Crew schedules are 6 work weeks on, (with weekends) followed by a week off. Location: Fort Madison, IA 52627 US (Primary) Job Description: The CRS team is looking for a dynamic individual that is extremely self-motivated, Accountable, with strong communication, collaboration and team building skills to lead one of our mobile bridge repair crews. CRS has a strong safety culture and is a trusted partner with the railroad industry. Manage daily operations at job site, to include: Supervision of crew (5-10 employees) along with subcontractors and a 2-week work schedule Understand and work in accordance with the overall project schedule. Oversee subcontractors (access road, concrete supplier/pumper, truck drivers, final grading of site, etc.) Ensure proper setup, safe operation, and inspection of equipment such as Forklift, Crane, Excavator, etc. Lead daily job briefings and safety meetings. Proficient with basic survey equipment for bridge and site layout Record keeping of project safety and daily work records. Work together with Project Manager on a daily basis to communicate production goals and quality specifications of work, discuss concerns that have surfaced (around people, resources and methods, material or equipment use, extra or out of scope work), and ideas to help team achieve project goals Create and manage employee development plans to maximize employee growth and development Work cohesively with new hires to ensure thorough training and understanding of position requirements. Participate in planning resources and methods for bridge repair project Accurately and consistently report crew work hours and complete daily production report Monitor, manage and drive crew productivity. Ensure ongoing efforts are made to improve productivity (continuous improvement). Understand and follow company policies and procedures Enforce company safety policies and ensure industry safety regulations are adhered to Actively drive an Ownership based culture within your team. Exercise proper care, maintenance, and operation of company equipment Consult engineer approved plans and Job Portfolio to carry out and coordinate daily activities Work in collaboration with all departments (Engineering, Operations, HR, Safety, etc.) Support the safety culture by collaborating with the Safety Department Monitor crew compliance with all DOT regulations (E-logs, truck inspection, fuel records, etc.) Military engineers highly encouraged to apply Compensation: $22.65 to 25.75 per hour Job Requirements: Willingness to travel nationwide with a rotating schedule that allows for time home every 6 weeks. Ability to operate a large range of power tools (pneumatic, electric, hydraulic) Knowledgeable in setup and inspection of various types of scaffolding 3-5 years of bridge construction and/or repair experience, highway construction, Pier construction, osmose utility services Experience reading engineer approved plans, schematics/Blueprints, and specifications Supervisory experience directing and organizing work crew schedules out to two weeks Basic computer/electronics knowledge to support daily use of smartphone, laptop, etc. for completing reports and communicating Proven experience with and willingness to focus on safety policies, procedures, and regulations Effective verbal and written communication skills and should be able to adapt to suit different audiences while being able to set clear goals and expectations Current Driver's License with a favorable driving record (Class A CDL preferred) Experience with and ability to work at heights mandatory Ability to gain Erailsafe clearance for access to railroad property High School Diploma or GED Welding and heavy equipment operation experience is a plus Benefits Capital Railroad Services offers an outstanding benefits package that includes the following: Health, Dental, and Vision Insurance 401k Plan with company match Paid Time Off, Holidays, and Bereavement Leave Travel Assistance Program, to encourage work/life balance through personal travel accounts (qualification period required) Life Insurance (Employee, Spouse, Dependent) Paid Short Term Disability Leave Company provided PPE, equipment, tooling, and transportation About Capital Railroad Services (CRS) Capital Railroad Services (formerly Koppers Railroad Structures, Inc.) has been at the forefront of railroad bridge rehabilitation in the United States and Canada since the mid-1950s. We are one of the nation's largest railroad bridge contracting and engineering companies, serving Class 1, regional and short line railroads. CRS has a strong safety culture and is a trusted partner with the railroad industry. We have been building careers for over 60 years and offer competitive wages with a rich benefits package. Equal Opportunity Employer Capital Railroad Services is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, genetic information, ethnicity, national origin, race, religion, sex, veteran status, or any other category or characteristic protected by federal law or by any applicable state or local law. Compensation details: 22.65-22.65 PI34a8b74cf5-
This will be an in-person role in Cincinnati, Ohio. Curious about a career with NorthPoint ? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add a Commercial Property Manager to our growing team at NorthPoint Management! "We truly believe, and I'm convinced, we have some pretty incredible assets. But those assets have all come from our people." - Nathaniel Hagedorn CEO. How We Put You First: At NorthPoint Development, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks: A selection of comprehensive medical, dental, and vision plans 401k with 100% match up to 6%, immediately vested upon enrollment Robust Reimbursement Programs: Dependent Care, Tuition, Wellness Spending Account, Cellphone Mental Health Reimbursement Childcare reimbursement $2,000 annual HRA and HSA contribution Parental Paid Leave Flexible Spending Account Living Generously program with 100% charitable contribution match What You'll Do Provide excellent service to our industrial commercial real estate customers through our core values. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times. Conduct periodic inspections of the commercial property and tenant spaces to ensure compliance with leases and the proper upkeep of the property. Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes. Become proficient with the Yardi Property management software, Salesforce and Create building and property operating budgets utilizing Yardi Advanced Budgeting Complete Property tenant CAM Reconciliations utilizing Yardi. Maintain appropriate records, correspondence and file notes in Lease Manager. Provide 5 Year Building Capital Plans - Collaborate with Asset Management team on funding the plans/needs. Track tenant lease expirations, plan for move-outs/renewals as required. Collaborate with the Lease Concierge team to provide new tenants with an Onboarding Resource Guide regarding emergency contacts, Vendor contacts, insurance requirements, rent collection procedures, and maintenance request procedures. Participate in new building onboarding punch walks and follow through on completions with the Development Manager and one year warranty review. Work directly with the Development Management team to ensure a smooth transition of a building post construction. Be proactive in addressing warranty issues during the first 12 months post construction. Assist the Regional Director of Property Management with establishment of the Property Monitor all key dates and reporting within Yardi and Salesforce. Assist the Regional Director of Property Management with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual. Assist in the production of monthly and annual reports. Assist in preparation of transaction related documents. Assist in maintaining tenant contact lists in Yardi for the company. Aid in the production of departmental reports (e.g. business plans, financial statements, RFPs). Contractor coordination. Coordinate tenant move-ins/move-outs. Approve and/or obtain estimates/bids for repairs at the property. Generate and track Service orders, approvals and distribution. Ensure accurate compliance with contracts of all property related invoices and verify and approve all service work order billings. Update new property information in Yardi, SalesForce and on Building Engineer reference sheets. Detailed verification of all invoice amounts and information with approved Service Orders or Contracts. Ensure proper property and GL coding on invoices. Investigate cost reduction opportunities. Assist corporate accounting with questions related to the property and resolution of vendor issues. This position requires at least 50% travel. Are you passionate about pushing the limits? Are you looking for the freedom to forge your future? If so, we want to talk to you! Who You Are Strong working knowledge of MS Word, PowerPoint, G-Suite, and Excel 2+ years of direct Commercial and Industrial Property Management required Industrial Property Management experience. Familiarity with maintenance, accounting, and tracking software (i.e. Yardi, Salesforce, and ) a plus. Effectively prioritize and multi-task. Excellent people skills. Strong working knowledge of general office equipment (copiers, scanners). Ability to effectively communicate both orally and in writing with peers, managers and clients. Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality. Ability to work independently in a remote atmosphere effectively and efficiently. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. PIba0481cab6a3-0842
10/14/2025
Full time
This will be an in-person role in Cincinnati, Ohio. Curious about a career with NorthPoint ? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add a Commercial Property Manager to our growing team at NorthPoint Management! "We truly believe, and I'm convinced, we have some pretty incredible assets. But those assets have all come from our people." - Nathaniel Hagedorn CEO. How We Put You First: At NorthPoint Development, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks: A selection of comprehensive medical, dental, and vision plans 401k with 100% match up to 6%, immediately vested upon enrollment Robust Reimbursement Programs: Dependent Care, Tuition, Wellness Spending Account, Cellphone Mental Health Reimbursement Childcare reimbursement $2,000 annual HRA and HSA contribution Parental Paid Leave Flexible Spending Account Living Generously program with 100% charitable contribution match What You'll Do Provide excellent service to our industrial commercial real estate customers through our core values. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times. Conduct periodic inspections of the commercial property and tenant spaces to ensure compliance with leases and the proper upkeep of the property. Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes. Become proficient with the Yardi Property management software, Salesforce and Create building and property operating budgets utilizing Yardi Advanced Budgeting Complete Property tenant CAM Reconciliations utilizing Yardi. Maintain appropriate records, correspondence and file notes in Lease Manager. Provide 5 Year Building Capital Plans - Collaborate with Asset Management team on funding the plans/needs. Track tenant lease expirations, plan for move-outs/renewals as required. Collaborate with the Lease Concierge team to provide new tenants with an Onboarding Resource Guide regarding emergency contacts, Vendor contacts, insurance requirements, rent collection procedures, and maintenance request procedures. Participate in new building onboarding punch walks and follow through on completions with the Development Manager and one year warranty review. Work directly with the Development Management team to ensure a smooth transition of a building post construction. Be proactive in addressing warranty issues during the first 12 months post construction. Assist the Regional Director of Property Management with establishment of the Property Monitor all key dates and reporting within Yardi and Salesforce. Assist the Regional Director of Property Management with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual. Assist in the production of monthly and annual reports. Assist in preparation of transaction related documents. Assist in maintaining tenant contact lists in Yardi for the company. Aid in the production of departmental reports (e.g. business plans, financial statements, RFPs). Contractor coordination. Coordinate tenant move-ins/move-outs. Approve and/or obtain estimates/bids for repairs at the property. Generate and track Service orders, approvals and distribution. Ensure accurate compliance with contracts of all property related invoices and verify and approve all service work order billings. Update new property information in Yardi, SalesForce and on Building Engineer reference sheets. Detailed verification of all invoice amounts and information with approved Service Orders or Contracts. Ensure proper property and GL coding on invoices. Investigate cost reduction opportunities. Assist corporate accounting with questions related to the property and resolution of vendor issues. This position requires at least 50% travel. Are you passionate about pushing the limits? Are you looking for the freedom to forge your future? If so, we want to talk to you! Who You Are Strong working knowledge of MS Word, PowerPoint, G-Suite, and Excel 2+ years of direct Commercial and Industrial Property Management required Industrial Property Management experience. Familiarity with maintenance, accounting, and tracking software (i.e. Yardi, Salesforce, and ) a plus. Effectively prioritize and multi-task. Excellent people skills. Strong working knowledge of general office equipment (copiers, scanners). Ability to effectively communicate both orally and in writing with peers, managers and clients. Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality. Ability to work independently in a remote atmosphere effectively and efficiently. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. PIba0481cab6a3-0842
This will be an in-person role in St. Louis, MO. Curious about a career with NorthPoint ? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add a Commercial Property Manager to our growing team at NorthPoint Management! "We truly believe, and I'm convinced, we have some pretty incredible assets. But those assets have all come from our people." - Nathaniel Hagedorn CEO. How We Put You First: At NorthPoint Development, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks: A selection of comprehensive medical, dental, and vision plans 401k with 100% match up to 6%, immediately vested upon enrollment Robust Reimbursement Programs: Dependent Care, Tuition, Wellness Spending Account, Cellphone Mental Health Reimbursement Childcare reimbursement $2,000 annual HRA and HSA contribution Parental Paid Leave Flexible Spending Account Living Generously program with 100% charitable contribution match What You'll Do Provide excellent service to our industrial commercial real estate customers through our core values. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times. Conduct periodic inspections of the commercial property and tenant spaces to ensure compliance with leases and the proper upkeep of the property. Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes. Become proficient with the Yardi Property management software, Salesforce and Create building and property operating budgets utilizing Yardi Advanced Budgeting Complete Property tenant CAM Reconciliations utilizing Yardi. Maintain appropriate records, correspondence and file notes in Lease Manager. Provide 5 Year Building Capital Plans - Collaborate with Asset Management team on funding the plans/needs. Track tenant lease expirations, plan for move-outs/renewals as required. Collaborate with the Lease Concierge team to provide new tenants with an Onboarding Resource Guide regarding emergency contacts, Vendor contacts, insurance requirements, rent collection procedures, and maintenance request procedures. Participate in new building onboarding punch walks and follow through on completions with the Development Manager and one year warranty review. Work directly with the Development Management team to ensure a smooth transition of a building post construction. Be proactive in addressing warranty issues during the first 12 months post construction. Assist the Regional Director of Property Management with establishment of the Property Monitor all key dates and reporting within Yardi and Salesforce. Assist the Regional Director of Property Management with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual. Assist in the production of monthly and annual reports. Assist in preparation of transaction related documents. Assist in maintaining tenant contact lists in Yardi for the company. Aid in the production of departmental reports (e.g. business plans, financial statements, RFPs). Contractor coordination. Coordinate tenant move-ins/move-outs. Approve and/or obtain estimates/bids for repairs at the property. Generate and track Service orders, approvals and distribution. Ensure accurate compliance with contracts of all property related invoices and verify and approve all service work order billings. Update new property information in Yardi, SalesForce and on Building Engineer reference sheets. Detailed verification of all invoice amounts and information with approved Service Orders or Contracts. Ensure proper property and GL coding on invoices. Investigate cost reduction opportunities. Assist corporate accounting with questions related to the property and resolution of vendor issues. This position requires at least 50% travel. Are you passionate about pushing the limits? Are you looking for the freedom to forge your future? If so, we want to talk to you! Who You Are Strong working knowledge of MS Word, PowerPoint, G-Suite, and Excel 2+ years of direct Commercial and Industrial Property Management required Industrial Property Management experience. Familiarity with maintenance, accounting, and tracking software (i.e. Yardi, Salesforce, and ) a plus. Effectively prioritize and multi-task. Excellent people skills. Strong working knowledge of general office equipment (copiers, scanners). Ability to effectively communicate both orally and in writing with peers, managers and clients. Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality. Ability to work independently in a remote atmosphere effectively and efficiently. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. PI369b55b5-
10/14/2025
Full time
This will be an in-person role in St. Louis, MO. Curious about a career with NorthPoint ? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add a Commercial Property Manager to our growing team at NorthPoint Management! "We truly believe, and I'm convinced, we have some pretty incredible assets. But those assets have all come from our people." - Nathaniel Hagedorn CEO. How We Put You First: At NorthPoint Development, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks: A selection of comprehensive medical, dental, and vision plans 401k with 100% match up to 6%, immediately vested upon enrollment Robust Reimbursement Programs: Dependent Care, Tuition, Wellness Spending Account, Cellphone Mental Health Reimbursement Childcare reimbursement $2,000 annual HRA and HSA contribution Parental Paid Leave Flexible Spending Account Living Generously program with 100% charitable contribution match What You'll Do Provide excellent service to our industrial commercial real estate customers through our core values. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times. Conduct periodic inspections of the commercial property and tenant spaces to ensure compliance with leases and the proper upkeep of the property. Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes. Become proficient with the Yardi Property management software, Salesforce and Create building and property operating budgets utilizing Yardi Advanced Budgeting Complete Property tenant CAM Reconciliations utilizing Yardi. Maintain appropriate records, correspondence and file notes in Lease Manager. Provide 5 Year Building Capital Plans - Collaborate with Asset Management team on funding the plans/needs. Track tenant lease expirations, plan for move-outs/renewals as required. Collaborate with the Lease Concierge team to provide new tenants with an Onboarding Resource Guide regarding emergency contacts, Vendor contacts, insurance requirements, rent collection procedures, and maintenance request procedures. Participate in new building onboarding punch walks and follow through on completions with the Development Manager and one year warranty review. Work directly with the Development Management team to ensure a smooth transition of a building post construction. Be proactive in addressing warranty issues during the first 12 months post construction. Assist the Regional Director of Property Management with establishment of the Property Monitor all key dates and reporting within Yardi and Salesforce. Assist the Regional Director of Property Management with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual. Assist in the production of monthly and annual reports. Assist in preparation of transaction related documents. Assist in maintaining tenant contact lists in Yardi for the company. Aid in the production of departmental reports (e.g. business plans, financial statements, RFPs). Contractor coordination. Coordinate tenant move-ins/move-outs. Approve and/or obtain estimates/bids for repairs at the property. Generate and track Service orders, approvals and distribution. Ensure accurate compliance with contracts of all property related invoices and verify and approve all service work order billings. Update new property information in Yardi, SalesForce and on Building Engineer reference sheets. Detailed verification of all invoice amounts and information with approved Service Orders or Contracts. Ensure proper property and GL coding on invoices. Investigate cost reduction opportunities. Assist corporate accounting with questions related to the property and resolution of vendor issues. This position requires at least 50% travel. Are you passionate about pushing the limits? Are you looking for the freedom to forge your future? If so, we want to talk to you! Who You Are Strong working knowledge of MS Word, PowerPoint, G-Suite, and Excel 2+ years of direct Commercial and Industrial Property Management required Industrial Property Management experience. Familiarity with maintenance, accounting, and tracking software (i.e. Yardi, Salesforce, and ) a plus. Effectively prioritize and multi-task. Excellent people skills. Strong working knowledge of general office equipment (copiers, scanners). Ability to effectively communicate both orally and in writing with peers, managers and clients. Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality. Ability to work independently in a remote atmosphere effectively and efficiently. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. PI369b55b5-
SC Regional Housing Authority Moncks Corner Property Manager A FT Property Manager needed for our Moncks Corner location. This position is responsible for assuring all phases of the property operate efficiently and in accordance with HUD regulations Prior experience as a property manager is preferred. Property Manager license and prior experience as a property manager is preferred. 4 10-hour work week and 3-day weekend! Great benefits package, which includes: State Health and Dental plan, Retirement, Vacation and Sick Leave, paid Holidays and more! Maintenance Technician FT position available for our Moncks Corner property location. Performs minor building repairs, such as toilet and sink repairs, tile/carpet installation, carpentry work, minor electrical repairs and other general maintenance. To apply email resume to . or via reg. mail to: S. Donaldson, HRS, SC Regional Housing Authority No. 3, PO Box 1326, Barnwell, SC 29812.
10/12/2025
Full time
SC Regional Housing Authority Moncks Corner Property Manager A FT Property Manager needed for our Moncks Corner location. This position is responsible for assuring all phases of the property operate efficiently and in accordance with HUD regulations Prior experience as a property manager is preferred. Property Manager license and prior experience as a property manager is preferred. 4 10-hour work week and 3-day weekend! Great benefits package, which includes: State Health and Dental plan, Retirement, Vacation and Sick Leave, paid Holidays and more! Maintenance Technician FT position available for our Moncks Corner property location. Performs minor building repairs, such as toilet and sink repairs, tile/carpet installation, carpentry work, minor electrical repairs and other general maintenance. To apply email resume to . or via reg. mail to: S. Donaldson, HRS, SC Regional Housing Authority No. 3, PO Box 1326, Barnwell, SC 29812.
Legacy is looking for a Full Time Community Manager that can work with a talented team to ensure the continued growth of the Company. By joining Legacy, you will become a part of our team and will work in an environment where we cultivate thriving communities where mutual respect and collaborative spirit are the cornerstones of every interaction. The Main function of the Full Time Community Manager position is to oversee and manage a manufactured home community. The Community Manager is responsible for the day-to-day operations to ensure a positive environment for visitors, residents, staff, and other individuals on site. The position can also sell park owned new, used homes, and brokered resident homes within the manufactured home community. In this role you will: Community Management Collect monthly rent payments. Enforce park rules and regulations. Maintain resident files ensuring they are kept current and confidential. Exhibit excellent customer service. Develop and maintain community relationships. Process resident applications and follow fair housing guidelines. Work with local counsel and Regional Manager to process evictions. Maintain current records in Rent Manager. Ensure property appearance is satisfactory and working with outside vendors as needed. Working alongside other staff to complete additional community needs. Perform all other duties as assigned. Sales Actively sell inventory and brokered homes while ensuring all inventory including broker homes are accurately displayed on Legacy website and partner websites via entry through Legacy portal. Schedule appointments for open house showings and conduct home and property tours. Appointments may fall on nights and weekends. Ensure entire plan-o-gram is implemented (when made available). Enter all leads (phone, walk-ins, emails, texts and intranet) into CRM (open leads) within one (1) hour of receiving or no later than morning of next business day. Respond to leads with follow up within one (1) hour of prospective buyer contacting property. Maintain constant communication with leads until lead becomes non-responsive. Ensure inventory homes are always show-ready. Maintain updated records on CRM including documenting all contact with lead, completing workflow steps in timely manner, and documenting detailed reasons why the lead does not want to purchase the home if lead is unsuccessful. Request lead closure in CRM once lead is considered dead (when implemented). Ensure knowledge of marketing promotions. Notify the Regional Manager of all home sale offers regardless of the offer price. Broker homes for residents. Assist Home Construction as requested. Collect and process earnest money deposits for home sale. Enter and process residency applications for prospective home buyers. Schedule, track and manage closing dates with buyers including preparing closing documents and conducting the home sale closings. Schedule closings with corporate sales staff. Forward all closing documents to corporate sales staff and assist with post close titling work with Corporate as requested. Perform other duties as assigned. Core Competencies Communication: Ability to write and speak clearly and concisely. Energetic: Ability to work with a sense of urgency and understand the importance of timely completion of projects and follow through. Detail Oriented: Ability to understand the details of a project and the importance of details and accuracy in completing tasks. Problem Solving Skills: Ability to find a solution for and to deal proactively with work-related problems. Decision Making: Ability to use good business judgement in making critical decisions. Organized: Possessing the trait of following a systematic method of performing a task and maintaining an accurate record of the steps and documents involved. Time Management: Ability to utilize the available time to organize and complete work within given timelines and work with a sense of urgency. Self-Motivated: Ability to be internally inspired to perform a task using one's own drive and initiative. Honesty, Integrity and Reliable: Ability to be truthful, credible and dependable in the workplace. Do what you say. Motivation: Ability to inspire others to reach a goal and to perform to the best of their ability. Role Qualifications / Skills/ Abilities High School Diploma required. College degree preferred. At least three (3) years of Property Management Experience is preferred. Ability to pass a background check and drug screening. Valid driver's license required. Efficiently operates assigned computer software and other equipment including but not limited to Microsoft Office Suite (Word, Excel, Power Point, etc.) Sales Commissions This position is eligible for 2% commissions on all inventory and brokered homes with a guaranteed minimum of $500. Commissions are earned on a competitive sales floor basis (if applicable). Work Environment This position will primarily be in an office setting with a work schedule of 40 hours per week. Evenings and weekends may be required for open house showings or appointments for conducting home tours to prospective buyers. Benefits Competitive Compensation Annual Vacation and Sick Leave Medical, Dental, Vision with additional ancillary options 401K Holidays
10/12/2025
Full time
Legacy is looking for a Full Time Community Manager that can work with a talented team to ensure the continued growth of the Company. By joining Legacy, you will become a part of our team and will work in an environment where we cultivate thriving communities where mutual respect and collaborative spirit are the cornerstones of every interaction. The Main function of the Full Time Community Manager position is to oversee and manage a manufactured home community. The Community Manager is responsible for the day-to-day operations to ensure a positive environment for visitors, residents, staff, and other individuals on site. The position can also sell park owned new, used homes, and brokered resident homes within the manufactured home community. In this role you will: Community Management Collect monthly rent payments. Enforce park rules and regulations. Maintain resident files ensuring they are kept current and confidential. Exhibit excellent customer service. Develop and maintain community relationships. Process resident applications and follow fair housing guidelines. Work with local counsel and Regional Manager to process evictions. Maintain current records in Rent Manager. Ensure property appearance is satisfactory and working with outside vendors as needed. Working alongside other staff to complete additional community needs. Perform all other duties as assigned. Sales Actively sell inventory and brokered homes while ensuring all inventory including broker homes are accurately displayed on Legacy website and partner websites via entry through Legacy portal. Schedule appointments for open house showings and conduct home and property tours. Appointments may fall on nights and weekends. Ensure entire plan-o-gram is implemented (when made available). Enter all leads (phone, walk-ins, emails, texts and intranet) into CRM (open leads) within one (1) hour of receiving or no later than morning of next business day. Respond to leads with follow up within one (1) hour of prospective buyer contacting property. Maintain constant communication with leads until lead becomes non-responsive. Ensure inventory homes are always show-ready. Maintain updated records on CRM including documenting all contact with lead, completing workflow steps in timely manner, and documenting detailed reasons why the lead does not want to purchase the home if lead is unsuccessful. Request lead closure in CRM once lead is considered dead (when implemented). Ensure knowledge of marketing promotions. Notify the Regional Manager of all home sale offers regardless of the offer price. Broker homes for residents. Assist Home Construction as requested. Collect and process earnest money deposits for home sale. Enter and process residency applications for prospective home buyers. Schedule, track and manage closing dates with buyers including preparing closing documents and conducting the home sale closings. Schedule closings with corporate sales staff. Forward all closing documents to corporate sales staff and assist with post close titling work with Corporate as requested. Perform other duties as assigned. Core Competencies Communication: Ability to write and speak clearly and concisely. Energetic: Ability to work with a sense of urgency and understand the importance of timely completion of projects and follow through. Detail Oriented: Ability to understand the details of a project and the importance of details and accuracy in completing tasks. Problem Solving Skills: Ability to find a solution for and to deal proactively with work-related problems. Decision Making: Ability to use good business judgement in making critical decisions. Organized: Possessing the trait of following a systematic method of performing a task and maintaining an accurate record of the steps and documents involved. Time Management: Ability to utilize the available time to organize and complete work within given timelines and work with a sense of urgency. Self-Motivated: Ability to be internally inspired to perform a task using one's own drive and initiative. Honesty, Integrity and Reliable: Ability to be truthful, credible and dependable in the workplace. Do what you say. Motivation: Ability to inspire others to reach a goal and to perform to the best of their ability. Role Qualifications / Skills/ Abilities High School Diploma required. College degree preferred. At least three (3) years of Property Management Experience is preferred. Ability to pass a background check and drug screening. Valid driver's license required. Efficiently operates assigned computer software and other equipment including but not limited to Microsoft Office Suite (Word, Excel, Power Point, etc.) Sales Commissions This position is eligible for 2% commissions on all inventory and brokered homes with a guaranteed minimum of $500. Commissions are earned on a competitive sales floor basis (if applicable). Work Environment This position will primarily be in an office setting with a work schedule of 40 hours per week. Evenings and weekends may be required for open house showings or appointments for conducting home tours to prospective buyers. Benefits Competitive Compensation Annual Vacation and Sick Leave Medical, Dental, Vision with additional ancillary options 401K Holidays
Job Title: Lecturer of Data Science and Analytics and Director of the Center for Data Science and Analytics Location: Marietta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 289907 About Us For more than 60 years, Kennesaw State University has been known for its entrepreneurial spirit and sense of community. A leader in innovative teaching and learning, Kennesaw State is located just north of Atlanta and combines a suburban setting on two metro-Atlanta campuses in Kennesaw and Marietta. As one of Georgia's largest universities, Kennesaw State offers undergraduate and graduate degrees to over 50,000 students. Our high-impact research, and Division I athletics also draw students from throughout the region and across the globe. A member of the University System of Georgia, Kennesaw State is a Carnegie-designated doctoral research institution (R2) committed to becoming a world-class academic institution positioned to broaden its academic and research missions and expand its scope on a local, regional, and national level. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. As part of the University System of Georgia , Kennesaw State exemplifies the power and promise of a student-centered, research-driven university. In addition, Kennesaw State supports the University of Georgia's core values of accountability, excellence, integrity, and respect. We are searching for talented people to join Kennesaw State University in our vision. Kennesaw State is launching a new strategic plan in .For more information, visit . Location Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Department Information The School of Data Science and Analytics (SDSA) is recognized for its interdisciplinary education and research, offering a full spectrum of programs from undergraduate to PhD levels. With faculty leading pioneering research that drives innovation in data science, analytics, and applied statistics, SDSA addresses critical business and societal challenges through robust internal and external partnerships. Our unique combination of academic excellence and applied real-world experience equips students with both the technical and interpersonal skills necessary to thrive in today's data-driven world, making SDSA a hub for impactful education and cooperative problem-solving. Job Summary Kennesaw State University is now accepting applications for a full-time, non-tenure track faculty position as Lecturer of Data Science and Analytics and Director of the Center for Data Science and Analytics in the School of Data Science and Analytics (SDSA) with a preferred start date of January 2026. This is a nine-month contracted position. This position is for work to be performed in the state of Georgia. Responsibilities Teach graduate and/or undergraduate courses in data science, analytics, and/or applied statistics, as needed by the School. Mentor students in project-based courses, applied research labs, and sponsored research projects. Serve as the bridge between the Center's research team and external stakeholders, cultivating partnerships with industry, government, and community organizations. Develop and secure funded opportunities that generate applied research problems, provide access to valuable datasets, and sustain faculty and student research through ongoing funding. Expand the Center's profile by fostering strategic partnerships, enabling technology transfer, and delivering real-world solutions from academic expertise. Oversee corporate and governmental sponsored projects, including staffing, budgeting, contracting, and coordinating sponsor-research team meeting. Organize and lead major School events with external attendance (e.g., Analytics Day, Corporate Spotlight Series) to promote research visibility, industry collaboration, and student engagement. Serve as the liaison to the School's advisory board, organizing and facilitating meetings to share updates and gather strategic input. Advocate for the Center, SDSA, and KSU through public outreach, website updates, and speaking engagement at industry events. Provide service to School/College/University/professional community as a faculty member. Perform other administrative duties as assigned by the School Director. Teaching assignments will be based on earned degrees and SACSCOC Faculty Credentials Guidelines. Required Qualifications To teach undergraduate courses: A minimum of a Master's degree, or the foreign equivalent, in Data Science, Data Engineering, Analytics, Statistics, Biostatistics or a closely related discipline is required at the time of hire. OR A minimum of a Master's degree, or the foreign equivalent, in a non-related discipline with 18 graduate credit hours in the teaching discipline is required at the time of hire. AND A minimum of five years of industry experience in a managerial or leadership role. To teach graduate courses: A Terminal/Doctorate degree, or the foreign equivalent, in Data Science, Data Engineering, Analytics, Statistics, Biostatistics or a related discipline is required at the time of hire. A minimum of five years of industry experience in a managerial or leadership role. Preferred Qualifications Evidence of professional connections in data science, analytics, and related sectors. Experience overseeing multi-stakeholder projects, including budgeting, contracting, staffing, and sponsor engagement. Familiarity with technology transfer, intellectual property, and commercialization processes. Experience engaging stakeholders or strategic partners. Required Documents to Attach CV Cover Letter Unofficial Transcripts (Official Transcripts and Official International Course-by-Course Evaluations Due Upon Hire) Names, phone numbers, and email addresses of at least 3 references Vision and strategic plan for the Center for Data Science and Analytics. (Limit 2-3 pages) (Upload as Additional Documents) Incomplete applications will not be considered. Apply Before Date Review of applications will begin immediately. For full consideration, please apply by October 10, 2025. Contact Information For questions about this faculty opening, please contact Dr. Herman (Gene) Ray, Search Committee Chair, at , . For technical support or assistance completing a job application, please contact the Shared Services Center at or . For questions about a specific job posting at Kennesaw State University, please contact the search chair listed under the contact information section on each posting. For general questions about faculty jobs please email . USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, . Background Check Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility. All applicants are required to include professional references as part of their application process . click apply for full job details
10/12/2025
Full time
Job Title: Lecturer of Data Science and Analytics and Director of the Center for Data Science and Analytics Location: Marietta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 289907 About Us For more than 60 years, Kennesaw State University has been known for its entrepreneurial spirit and sense of community. A leader in innovative teaching and learning, Kennesaw State is located just north of Atlanta and combines a suburban setting on two metro-Atlanta campuses in Kennesaw and Marietta. As one of Georgia's largest universities, Kennesaw State offers undergraduate and graduate degrees to over 50,000 students. Our high-impact research, and Division I athletics also draw students from throughout the region and across the globe. A member of the University System of Georgia, Kennesaw State is a Carnegie-designated doctoral research institution (R2) committed to becoming a world-class academic institution positioned to broaden its academic and research missions and expand its scope on a local, regional, and national level. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. As part of the University System of Georgia , Kennesaw State exemplifies the power and promise of a student-centered, research-driven university. In addition, Kennesaw State supports the University of Georgia's core values of accountability, excellence, integrity, and respect. We are searching for talented people to join Kennesaw State University in our vision. Kennesaw State is launching a new strategic plan in .For more information, visit . Location Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Department Information The School of Data Science and Analytics (SDSA) is recognized for its interdisciplinary education and research, offering a full spectrum of programs from undergraduate to PhD levels. With faculty leading pioneering research that drives innovation in data science, analytics, and applied statistics, SDSA addresses critical business and societal challenges through robust internal and external partnerships. Our unique combination of academic excellence and applied real-world experience equips students with both the technical and interpersonal skills necessary to thrive in today's data-driven world, making SDSA a hub for impactful education and cooperative problem-solving. Job Summary Kennesaw State University is now accepting applications for a full-time, non-tenure track faculty position as Lecturer of Data Science and Analytics and Director of the Center for Data Science and Analytics in the School of Data Science and Analytics (SDSA) with a preferred start date of January 2026. This is a nine-month contracted position. This position is for work to be performed in the state of Georgia. Responsibilities Teach graduate and/or undergraduate courses in data science, analytics, and/or applied statistics, as needed by the School. Mentor students in project-based courses, applied research labs, and sponsored research projects. Serve as the bridge between the Center's research team and external stakeholders, cultivating partnerships with industry, government, and community organizations. Develop and secure funded opportunities that generate applied research problems, provide access to valuable datasets, and sustain faculty and student research through ongoing funding. Expand the Center's profile by fostering strategic partnerships, enabling technology transfer, and delivering real-world solutions from academic expertise. Oversee corporate and governmental sponsored projects, including staffing, budgeting, contracting, and coordinating sponsor-research team meeting. Organize and lead major School events with external attendance (e.g., Analytics Day, Corporate Spotlight Series) to promote research visibility, industry collaboration, and student engagement. Serve as the liaison to the School's advisory board, organizing and facilitating meetings to share updates and gather strategic input. Advocate for the Center, SDSA, and KSU through public outreach, website updates, and speaking engagement at industry events. Provide service to School/College/University/professional community as a faculty member. Perform other administrative duties as assigned by the School Director. Teaching assignments will be based on earned degrees and SACSCOC Faculty Credentials Guidelines. Required Qualifications To teach undergraduate courses: A minimum of a Master's degree, or the foreign equivalent, in Data Science, Data Engineering, Analytics, Statistics, Biostatistics or a closely related discipline is required at the time of hire. OR A minimum of a Master's degree, or the foreign equivalent, in a non-related discipline with 18 graduate credit hours in the teaching discipline is required at the time of hire. AND A minimum of five years of industry experience in a managerial or leadership role. To teach graduate courses: A Terminal/Doctorate degree, or the foreign equivalent, in Data Science, Data Engineering, Analytics, Statistics, Biostatistics or a related discipline is required at the time of hire. A minimum of five years of industry experience in a managerial or leadership role. Preferred Qualifications Evidence of professional connections in data science, analytics, and related sectors. Experience overseeing multi-stakeholder projects, including budgeting, contracting, staffing, and sponsor engagement. Familiarity with technology transfer, intellectual property, and commercialization processes. Experience engaging stakeholders or strategic partners. Required Documents to Attach CV Cover Letter Unofficial Transcripts (Official Transcripts and Official International Course-by-Course Evaluations Due Upon Hire) Names, phone numbers, and email addresses of at least 3 references Vision and strategic plan for the Center for Data Science and Analytics. (Limit 2-3 pages) (Upload as Additional Documents) Incomplete applications will not be considered. Apply Before Date Review of applications will begin immediately. For full consideration, please apply by October 10, 2025. Contact Information For questions about this faculty opening, please contact Dr. Herman (Gene) Ray, Search Committee Chair, at , . For technical support or assistance completing a job application, please contact the Shared Services Center at or . For questions about a specific job posting at Kennesaw State University, please contact the search chair listed under the contact information section on each posting. For general questions about faculty jobs please email . USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, . Background Check Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility. All applicants are required to include professional references as part of their application process . click apply for full job details
Job Category: Professional/Administrative Position Title: Assistant/Associate Vice President for Emergency Management, Transportation and University Safety Full Time/Part Time: Full Time Division: Dean of the College Department: Campus Safety Location: On-Site - expected to work fully at the designated campus/office location. Hiring Wage/Salary Range: Assistant Vice President: $125,000 - $135,000; Associate Vice President: $135,000 - $145,600 Professional Experience/ Qualifications: A Bachelor's degree and minimum of ten years of experience in emergency management, safety and security, law enforcement, fire safety, risk management, or related field with a minimum of five years serving in a leadership capacity is required. Proven managerial ability with specific training in supervisory/management skills and responsibilities. Additional qualifications include demonstrated: success in managing complex and technical projects; experience of successfully managing and leading individual performers and teams; experience building consensus, inspiring teams, exhibiting sound judgment, practicing flexibility, and working within a constantly changing environment; ability and expertise in law enforcement and security practices, preferably within the context of a small, private, and rural liberal arts university; expertise, experience, and relevant certifications in environmental protection, health and safety, and emergency management programs; ability to deliver training and outreach to faculty, staff, and students on guidelines and programs to ensure regulatory compliance and minimize risks related to applicable areas of environmental protection, health and safety, and emergency management programs; expertise in managing financial, technical, facilities, and human resources across assigned areas; ability to develop budgets with strategic alignment to the goals of the division and act as a responsible steward of assigned university funds and facilities; expertise in developing and delivering effective communications about the function with a broad range of campus partners; ability to develop and apply policies, protocols, and workflows to support operational performance of the department within university guidelines; ability to communicate quickly and effectively with all campus community members and external constituents; ability to create and oversee effective policy; expertise and experience in fire and life safety and emergency management; familiarity with federal and state transportation regulations, motor vehicle policies, and safety standards; ability and knowledge of federal, state, and local environmental health, safety, and emergency management regulations, standards, and codes; ability to produce reports on compliance and incidents; and demonstrated respect for people and their differences; demonstrated understanding of the benefits of a diverse workforce; demonstrated ability to earn the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within the university community. Preferred Qualifications: Highly desired qualifications and skills include: Ability to lead change and foster continuous improvement across an organization Experience overseeing and managing substantial budgets A solid commitment to customer service, working effectively with students, faculty, staff, the media, and the community Excellent administrative, organizational, oral and written communication, careful listening, interpersonal, and public relations skills Commitment to a team-oriented leadership style Ability to build enduring, collaborative working relationships that engender trust and respect Knowledge of Clery Act, Title IX, hazing, and other compliance requirements Strong data analysis capability Ability and willingness to work flexible hours An unwavering commitment to diversity, equity, and to promoting an inclusive campus climate Education: A Bachelor's degree is required. A Master's degree in emergency management, criminal justice, or related fields is preferred. Military service, fire department, emergency medical training, or other certifications in emergency or crisis response are helpful. Certifications: A current valid driver's license, in accordance with the University's Driver Safety and Motor Vehicle Use Policy is required. Offer Determination: When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations. Other Information: This position is deemed essential under the University's Essential Personnel Policy. Benefits: Colgate University offers a competitive benefits package, with most benefits effective on the date of hire. Highlights include: medical, dental, vision, retirement contributions, paid time off, paid family leave, health & wellness, continuing education and professional development. We also offer unique perks, such as free parking, gym discounts, bookstore savings, athletic tickets, and access to cultural and recreational facilities. Explore the full benefits package on our Benefits page . Department Statement: Reporting to the Vice President and Dean of the College (VP/DOC), and serving on the VP/DOC's Senior Leadership Team, the Assistant/Associate Vice President for Emergency Management, Transportation and University Safety provides effective and prominent leadership in times of emergency preparedness and crisis response. The AVP is directly responsible for developing plans and leading colleagues to effectively avoid and mitigate risks through effective emergency preparedness and response planning. The position is accountable for providing advice, counsel, and expertise on campus safety, environmental health, emergency management, fire safety, transportation, and parking needs and issues across the University and in partnership with the VP/Dean of the College and University community. Emergency Management The University's Emergency Management program is designed to ensure emergency preparedness, fortify community safety, protect University property, restore normal operations in the event of an emergency and develop responsive communications to university constituents (faculty, staff, students, parents, and alumni). The Emergency Operations Center (EOC) operates using the Incident Command Structure (ICS) of the Federal Emergency Management Association (FEMA) and is a highly functioning team of more than 50 colleagues from all divisions within the University. The EOC is intended to ensure full compliance with applicable local, state, and federal life safety regulations and to cooperate with relevant local, state, and federal public safety agencies charged with disaster control. The program includes general campus safety advisories; emergency communication systems; locations of all emergency telephones and notification systems; automated external defibrillators and emergency aid stations; and the Emergency Response Plan (ERP). The AVP is responsible for regularly updating the ERP, which provides the basic framework for the University's emergency response and incident command in the event of campus, local, regional, or national emergencies. Campus Safety The Colgate University Campus Safety Department is committed to maintaining the safety and security of the campus community in a caring, respectful, and professional manner. The team actively builds respect and a positive reputation with students, faculty, and staff by fulfilling its charge to keep the campus safe and secure. The AVP provides oversight to a full-time director of Campus Safety. Environmental Health and Safety Environmental Health and Safety supports a safe learning, living, and working environment at Colgate University by promoting health, safety, and environmental protection through the development of comprehensive programs for training and consultation, risk evaluation and mitigation, emergency response, hazardous materials management, and regulatory compliance. The AVP provides oversight for a full-time director of Environmental Health and Safety. Fire SafetyThe University's Fire Safety program is designed to ensure a safe environment across all University facilities by focusing on regular fire prevention education, fire safety training, fire detection system testing, and state inspections. The AVP provides oversight for a full-time director of Fire Safety. Transportation The Transportation Department oversees all aspects of Colgate's transportation services, including on- and off-campus shuttles and campus-wide mobility options. Its mission is to deliver convenient, safe, reliable, and welcoming service through the Colgate Shuttle and new ride-request options connecting to local transportation hubs as well as on-demand transportation services. The AVP provides oversight for a full-time director of Transportation. Dean of the College Divisional Responsibilities The AVP will serve on the VP/DOC's senior leadership team and help advance strategic priorities of the Dean of the College (DOC) Division as well as the University's Third Century Plan . . click apply for full job details
10/11/2025
Full time
Job Category: Professional/Administrative Position Title: Assistant/Associate Vice President for Emergency Management, Transportation and University Safety Full Time/Part Time: Full Time Division: Dean of the College Department: Campus Safety Location: On-Site - expected to work fully at the designated campus/office location. Hiring Wage/Salary Range: Assistant Vice President: $125,000 - $135,000; Associate Vice President: $135,000 - $145,600 Professional Experience/ Qualifications: A Bachelor's degree and minimum of ten years of experience in emergency management, safety and security, law enforcement, fire safety, risk management, or related field with a minimum of five years serving in a leadership capacity is required. Proven managerial ability with specific training in supervisory/management skills and responsibilities. Additional qualifications include demonstrated: success in managing complex and technical projects; experience of successfully managing and leading individual performers and teams; experience building consensus, inspiring teams, exhibiting sound judgment, practicing flexibility, and working within a constantly changing environment; ability and expertise in law enforcement and security practices, preferably within the context of a small, private, and rural liberal arts university; expertise, experience, and relevant certifications in environmental protection, health and safety, and emergency management programs; ability to deliver training and outreach to faculty, staff, and students on guidelines and programs to ensure regulatory compliance and minimize risks related to applicable areas of environmental protection, health and safety, and emergency management programs; expertise in managing financial, technical, facilities, and human resources across assigned areas; ability to develop budgets with strategic alignment to the goals of the division and act as a responsible steward of assigned university funds and facilities; expertise in developing and delivering effective communications about the function with a broad range of campus partners; ability to develop and apply policies, protocols, and workflows to support operational performance of the department within university guidelines; ability to communicate quickly and effectively with all campus community members and external constituents; ability to create and oversee effective policy; expertise and experience in fire and life safety and emergency management; familiarity with federal and state transportation regulations, motor vehicle policies, and safety standards; ability and knowledge of federal, state, and local environmental health, safety, and emergency management regulations, standards, and codes; ability to produce reports on compliance and incidents; and demonstrated respect for people and their differences; demonstrated understanding of the benefits of a diverse workforce; demonstrated ability to earn the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within the university community. Preferred Qualifications: Highly desired qualifications and skills include: Ability to lead change and foster continuous improvement across an organization Experience overseeing and managing substantial budgets A solid commitment to customer service, working effectively with students, faculty, staff, the media, and the community Excellent administrative, organizational, oral and written communication, careful listening, interpersonal, and public relations skills Commitment to a team-oriented leadership style Ability to build enduring, collaborative working relationships that engender trust and respect Knowledge of Clery Act, Title IX, hazing, and other compliance requirements Strong data analysis capability Ability and willingness to work flexible hours An unwavering commitment to diversity, equity, and to promoting an inclusive campus climate Education: A Bachelor's degree is required. A Master's degree in emergency management, criminal justice, or related fields is preferred. Military service, fire department, emergency medical training, or other certifications in emergency or crisis response are helpful. Certifications: A current valid driver's license, in accordance with the University's Driver Safety and Motor Vehicle Use Policy is required. Offer Determination: When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations. Other Information: This position is deemed essential under the University's Essential Personnel Policy. Benefits: Colgate University offers a competitive benefits package, with most benefits effective on the date of hire. Highlights include: medical, dental, vision, retirement contributions, paid time off, paid family leave, health & wellness, continuing education and professional development. We also offer unique perks, such as free parking, gym discounts, bookstore savings, athletic tickets, and access to cultural and recreational facilities. Explore the full benefits package on our Benefits page . Department Statement: Reporting to the Vice President and Dean of the College (VP/DOC), and serving on the VP/DOC's Senior Leadership Team, the Assistant/Associate Vice President for Emergency Management, Transportation and University Safety provides effective and prominent leadership in times of emergency preparedness and crisis response. The AVP is directly responsible for developing plans and leading colleagues to effectively avoid and mitigate risks through effective emergency preparedness and response planning. The position is accountable for providing advice, counsel, and expertise on campus safety, environmental health, emergency management, fire safety, transportation, and parking needs and issues across the University and in partnership with the VP/Dean of the College and University community. Emergency Management The University's Emergency Management program is designed to ensure emergency preparedness, fortify community safety, protect University property, restore normal operations in the event of an emergency and develop responsive communications to university constituents (faculty, staff, students, parents, and alumni). The Emergency Operations Center (EOC) operates using the Incident Command Structure (ICS) of the Federal Emergency Management Association (FEMA) and is a highly functioning team of more than 50 colleagues from all divisions within the University. The EOC is intended to ensure full compliance with applicable local, state, and federal life safety regulations and to cooperate with relevant local, state, and federal public safety agencies charged with disaster control. The program includes general campus safety advisories; emergency communication systems; locations of all emergency telephones and notification systems; automated external defibrillators and emergency aid stations; and the Emergency Response Plan (ERP). The AVP is responsible for regularly updating the ERP, which provides the basic framework for the University's emergency response and incident command in the event of campus, local, regional, or national emergencies. Campus Safety The Colgate University Campus Safety Department is committed to maintaining the safety and security of the campus community in a caring, respectful, and professional manner. The team actively builds respect and a positive reputation with students, faculty, and staff by fulfilling its charge to keep the campus safe and secure. The AVP provides oversight to a full-time director of Campus Safety. Environmental Health and Safety Environmental Health and Safety supports a safe learning, living, and working environment at Colgate University by promoting health, safety, and environmental protection through the development of comprehensive programs for training and consultation, risk evaluation and mitigation, emergency response, hazardous materials management, and regulatory compliance. The AVP provides oversight for a full-time director of Environmental Health and Safety. Fire SafetyThe University's Fire Safety program is designed to ensure a safe environment across all University facilities by focusing on regular fire prevention education, fire safety training, fire detection system testing, and state inspections. The AVP provides oversight for a full-time director of Fire Safety. Transportation The Transportation Department oversees all aspects of Colgate's transportation services, including on- and off-campus shuttles and campus-wide mobility options. Its mission is to deliver convenient, safe, reliable, and welcoming service through the Colgate Shuttle and new ride-request options connecting to local transportation hubs as well as on-demand transportation services. The AVP provides oversight for a full-time director of Transportation. Dean of the College Divisional Responsibilities The AVP will serve on the VP/DOC's senior leadership team and help advance strategic priorities of the Dean of the College (DOC) Division as well as the University's Third Century Plan . . click apply for full job details
Job Title: Director, Operations and Risk Location: USO-TW Building ATL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 269691 About Us The University System of Georgia (USG) is comprised of 26 higher education institutions as well as the University System Office (USO). Within the USO, our administrative operations are primarily housed in the Trinity Washington Building located in downtown Atlanta. Our Information Technology Services (ITS) division is located in Athens. The University System of Georgia Shared Services Center (SSC) is located in Sandersville. The Georgia Public Library System is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell. Location Georgia Archives - 5800 Jonesboro Rd Morrow, GA 30260 Georgia Public Library Services (GPLS) - 2872 Woodcock Blvd Atlanta, GA 30341 Information Technology Services (ITS) - 2500 Daniells Bridge Road Athens, GA 30606 Shared Services Center (SSC) - 1005 George J Lyons Pkwy Sandersville, GA 31082 Job Summary The University System of Georgia (USG) Director of Operations & Risk would provide day-to-day oversight and management of the USG Enterprise Risk Management Program (ERM). This position directs, develops, implements, and leads the University System of Georgia's (USG) Enterprise Risk Management program which is intended to visualize, assess, and manage major risks that may adversely impact the attainment of key organizational objectives. Provides consultation to the University System Institutions and System Office Departments on various insurance and risk management matters, including, but not limited to advisement regarding insurance procurement activities and consultation regarding indemnity contract language inlicense agreements, loan agreements and service agreements. Responsibilities Manages an effective System-wide Enterprise Risk Management (ERM) program including developing mechanisms to identify, assess, monitor, report, and mitigate risks. Plans, directs, oversees, and coordinates the day-to-day activities of the University System Office (USO) ERM program as well as assists USO administrators in maintaining the USO risk management frameworks and procedures. Coordinates and oversees an institution-wide approach to ERM by all USG institutions and ensures that risk management efforts are focused on supporting the institution's mission and objectives. Coordinates directly with each institution's risk management policy coordinator to ensure the effective management of risk at the institutional level. Coordinates groups and committees at institutions and the system office to find solutions to newly identified risk management issues; leads project with state, regional and national implications. Designs key risk indicators and risk response strategies and assists in designing System-wide reports concerning identified risks. Integrates risks and USG strategic objectives to provide recommendations addressing policy, procedures, strategy, resource allocation, and other risk mitigation strategies. Lead the core traditional risk management program for the USG, i.e., the Comprehensive Loss Control Program (CLCP). Collaborates with other risk management functions within the System Office and throughout the USG. Makes recommendations on improvements to Board policy, USG procedures, and other process improvements impacting USG operations. Prepares and submits findings and reports affecting the ERM program. Presents recommendations and other reports to senior management and the Board of Regents. Communicates and coordinates with outside agencies as needed to represent the ERM program and the USG, to include regular interaction with the Georgia Department of Administrative Services (DOAS). Provides direction and advice to USG and USO departments on all matters related to state insurance programs, including property, fidelity, aviation, liability, workers' compensation, etc. Provide direction and support on property control policies, procedures, and processes. Partner with and cultivate relationships with key strategic stakeholders to lead in developing and implementing standards, processes, programs, and best practices related to risk management. Create awareness and conduct training surrounding risks and mitigation efforts. Performs special projects and assignments as assigned by the Assistant Vice Chancellor of Fiscal Affairs Operations, Committee on Internal Audit, Risk, and Compliance, and/or other senior management. Further develop and strengthen a relatively new program in a complex internal and external environment. Position involves significant and frequent interaction with USG Presidents, USG Chief Business Officers, and other USG senior staff, including the ERM Coordinators. The position will provide guidance, advice, and counsel to the Chief Audit Officer and other senior staff and managers as an input to the USG audit risk assessment process.Manages the performance measurement of the risk management support function and evaluates the quality of services provided through review of reports and statistical data and through communications with stakeholders.Travel to various USG institutions and other offsite meeting locations Required Qualifications Master's degree in Finance, Accounting, Risk Management, Business, or related field Over three years of directly related program management experience Experience preferably in Higher Education operations Professional license, certification, or designation or graduate degree related to or demonstrating competency in ERM Excellent communication, organizational and problem-solving skills Strong work ethic and ability to multi-task Understanding of ERM frameworks and its application to organizational operations and governance Preferred Qualifications 8-10 years job related experience. Two or more Certifications or licenses preferred Knowledge, Skills, & Abilities Advanced knowledge of risk management, business continuity, insurance and the claims process. Knowledge of federal and state laws, rules and regulations impacting higher education. Knowledge of process improvement theories and practices. Knowledge of best practices in higher education management. Knowledge of computers and job-related software programs. Great attention to detail Ability to provide supervision and direction. Skill in written communication to executive and subject matter experts. Skill in collaborating with multiple constituents. Skill in decision making and problem solving. Skill in interpersonal relations and in dealing with the public. Skill in oral and written communication. Ability to respond diplomatically to sensitive and critical issues. Ability to effectively multi-task. Ability to learn and become the Administrator of Wdesk, the USG ERM software. Contact Information For technical support, please contact OneUSG Connect Support by phone at 251.2644, or by email at . USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Offers of employment are subject to federal and state laws, as well as the statutes, rules, and regulations of this institution, and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG). These Bylaws and Policies are available for inspection upon request. Equal Employment Opportunity The University System Office is an equal employment, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of the University System Office to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For questions or more detailed information regarding this policy please contact the University System Office Human Resources at . Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources. Background Check Offers of employment are subject to a background investigation, including criminal records history, to determine eligibility for employment. Additionally, credentials and employment history stated in your application materials are also subject to verification. For certain positions, a satisfactory credit check, MVR . click apply for full job details
10/11/2025
Full time
Job Title: Director, Operations and Risk Location: USO-TW Building ATL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 269691 About Us The University System of Georgia (USG) is comprised of 26 higher education institutions as well as the University System Office (USO). Within the USO, our administrative operations are primarily housed in the Trinity Washington Building located in downtown Atlanta. Our Information Technology Services (ITS) division is located in Athens. The University System of Georgia Shared Services Center (SSC) is located in Sandersville. The Georgia Public Library System is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell. Location Georgia Archives - 5800 Jonesboro Rd Morrow, GA 30260 Georgia Public Library Services (GPLS) - 2872 Woodcock Blvd Atlanta, GA 30341 Information Technology Services (ITS) - 2500 Daniells Bridge Road Athens, GA 30606 Shared Services Center (SSC) - 1005 George J Lyons Pkwy Sandersville, GA 31082 Job Summary The University System of Georgia (USG) Director of Operations & Risk would provide day-to-day oversight and management of the USG Enterprise Risk Management Program (ERM). This position directs, develops, implements, and leads the University System of Georgia's (USG) Enterprise Risk Management program which is intended to visualize, assess, and manage major risks that may adversely impact the attainment of key organizational objectives. Provides consultation to the University System Institutions and System Office Departments on various insurance and risk management matters, including, but not limited to advisement regarding insurance procurement activities and consultation regarding indemnity contract language inlicense agreements, loan agreements and service agreements. Responsibilities Manages an effective System-wide Enterprise Risk Management (ERM) program including developing mechanisms to identify, assess, monitor, report, and mitigate risks. Plans, directs, oversees, and coordinates the day-to-day activities of the University System Office (USO) ERM program as well as assists USO administrators in maintaining the USO risk management frameworks and procedures. Coordinates and oversees an institution-wide approach to ERM by all USG institutions and ensures that risk management efforts are focused on supporting the institution's mission and objectives. Coordinates directly with each institution's risk management policy coordinator to ensure the effective management of risk at the institutional level. Coordinates groups and committees at institutions and the system office to find solutions to newly identified risk management issues; leads project with state, regional and national implications. Designs key risk indicators and risk response strategies and assists in designing System-wide reports concerning identified risks. Integrates risks and USG strategic objectives to provide recommendations addressing policy, procedures, strategy, resource allocation, and other risk mitigation strategies. Lead the core traditional risk management program for the USG, i.e., the Comprehensive Loss Control Program (CLCP). Collaborates with other risk management functions within the System Office and throughout the USG. Makes recommendations on improvements to Board policy, USG procedures, and other process improvements impacting USG operations. Prepares and submits findings and reports affecting the ERM program. Presents recommendations and other reports to senior management and the Board of Regents. Communicates and coordinates with outside agencies as needed to represent the ERM program and the USG, to include regular interaction with the Georgia Department of Administrative Services (DOAS). Provides direction and advice to USG and USO departments on all matters related to state insurance programs, including property, fidelity, aviation, liability, workers' compensation, etc. Provide direction and support on property control policies, procedures, and processes. Partner with and cultivate relationships with key strategic stakeholders to lead in developing and implementing standards, processes, programs, and best practices related to risk management. Create awareness and conduct training surrounding risks and mitigation efforts. Performs special projects and assignments as assigned by the Assistant Vice Chancellor of Fiscal Affairs Operations, Committee on Internal Audit, Risk, and Compliance, and/or other senior management. Further develop and strengthen a relatively new program in a complex internal and external environment. Position involves significant and frequent interaction with USG Presidents, USG Chief Business Officers, and other USG senior staff, including the ERM Coordinators. The position will provide guidance, advice, and counsel to the Chief Audit Officer and other senior staff and managers as an input to the USG audit risk assessment process.Manages the performance measurement of the risk management support function and evaluates the quality of services provided through review of reports and statistical data and through communications with stakeholders.Travel to various USG institutions and other offsite meeting locations Required Qualifications Master's degree in Finance, Accounting, Risk Management, Business, or related field Over three years of directly related program management experience Experience preferably in Higher Education operations Professional license, certification, or designation or graduate degree related to or demonstrating competency in ERM Excellent communication, organizational and problem-solving skills Strong work ethic and ability to multi-task Understanding of ERM frameworks and its application to organizational operations and governance Preferred Qualifications 8-10 years job related experience. Two or more Certifications or licenses preferred Knowledge, Skills, & Abilities Advanced knowledge of risk management, business continuity, insurance and the claims process. Knowledge of federal and state laws, rules and regulations impacting higher education. Knowledge of process improvement theories and practices. Knowledge of best practices in higher education management. Knowledge of computers and job-related software programs. Great attention to detail Ability to provide supervision and direction. Skill in written communication to executive and subject matter experts. Skill in collaborating with multiple constituents. Skill in decision making and problem solving. Skill in interpersonal relations and in dealing with the public. Skill in oral and written communication. Ability to respond diplomatically to sensitive and critical issues. Ability to effectively multi-task. Ability to learn and become the Administrator of Wdesk, the USG ERM software. Contact Information For technical support, please contact OneUSG Connect Support by phone at 251.2644, or by email at . USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Offers of employment are subject to federal and state laws, as well as the statutes, rules, and regulations of this institution, and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG). These Bylaws and Policies are available for inspection upon request. Equal Employment Opportunity The University System Office is an equal employment, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of the University System Office to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For questions or more detailed information regarding this policy please contact the University System Office Human Resources at . Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources. Background Check Offers of employment are subject to a background investigation, including criminal records history, to determine eligibility for employment. Additionally, credentials and employment history stated in your application materials are also subject to verification. For certain positions, a satisfactory credit check, MVR . click apply for full job details
Posting Expires: until filled. Salary Range: $80,594.95- $107,594.26 General Description & Classification Standards: The City of Atlanta Department of City Planning (DCP) is committed to implementing Atlanta City Design and transforming Atlanta into the best possible version of itself. Adopted into the city charter in December 2017, Atlanta City Design articulates an aspiration for the future city that Atlantean's can fall in love with, knowing that if people love their city, they will make better decisions about it. The Office of Design of the Department of City Planning provides leadership for the physical design of the city. It accomplishes this through the design of physical plans for the logical organization of our future city, creation of vibrant public spaces that cultivate public life, and architectural guidance, including preservation, of high-quality buildings that contribute to a cohesive public realm. This work is framed by Atlanta City Design and driven by the desire to design a city for everyone in the most inclusive way possible. The Historic Preservation Studio of the Office of Design is responsible for the implementation of the City of Atlanta's historic preservation programs and activities at all scales - from the entire city to corridors, neighborhoods, blocks, streets and buildings.These programs and activities include architectural review using historic preservation design regulations within a public-facing process; wide-ranging technical assistance to individual property and business owners, City residents, community groups, outside researchers, other City agencies and other government entities; supporting the enforcement of the City's historic preservation regulations; creating and managing programs and policies that advance the goals of the City's historic preservation program; and incorporating the City's historic places and spaces into its future.These actions will guide the physical and economic development of our rapidly growing city. The programs and activities must thoughtfully and creatively consider how best to leverage the value of the City's historic places and spaces to achieve desired patterns and densities of development, support new types and levels for diverse affordable housing options, and create opportunities for parks and other public spaces that reinforce the City's physical identity while also addressing existing community needs. Serves as the Executive director of the Atlanta Urban Design Commission as described fully in Sec. 6-4044 of the Code of Ordinances of the City of Atlanta Implements and interprets the City's historic preservation ordinance and Chapter 20 of the Zoning Ordinance of the City of Atlanta Initiates the nomination of properties for designation and protection under the City's historic preservation ordinance Leads and mentors the team of planners, project managers, and other professionals in designing and implementing the city's historic preservation pre-permit / entitlement architectural design reviews, ordinances, and preservation planning; and the studio's general educational and outreach programming Assesses and responds to challenges and opportunities facing the City's historic preservation program Manages the City's design review and comment process for all substantial City and Atlanta Public School capital projects, including: parks, streetscape improvements, recreation / community centers, Police and Fire Stations, Public Works facilities, Watershed Management projects, and all types of public school-related buildings and facilities Advises the Department of City Planning and other City agencies on compliance with federal HUD funded housing and community development projects, including Federal Section 106 Regulations, and manages the Section 106 reviews for projects covered by the City's Programmatic Agreement with the State of Georgia Historic Preservation Division Provides technical assistance and information to the Department of City Planning and its partners (including other City departments, agencies, communities, community organizations, and the general public) (including other City department, agencies, communities, and community organizations) create historic preservation plans and translate these into policy and implementable outcomes Collaborates closely with team members in other offices of the Department of City Planning as well as other departments within the City to ensure the City's values, priorities, and interests related to historic preservation are reconciled and represented in the City's actions and recommendations regarding any building, site, or district designated under the City's historic preservation ordinance Engages communities and neighborhoods in thoughtful and approachable ways that informs the public about Atlanta's history and historic preservation work through presentations, workshops, seminars, community meetings, trainings, virtual sessions, etc. Represents the Office on behalf of the Director Selects, develops, manages, and mentors staff for the Historic Preservation Studio, in consultation with the Director of the Office of Design Develops and manages the budget for the Historic Preservation Studio, in consultation with the Director of the Office of Design Manages purchasing, inventory, equipment maintenance and other asset related functions and approves purchase/supply orders and expenses for the Historic Preservation Studio Decision Making: Analyzes complex challenges and applies sound judgment. Selects from multiple procedures and methods to accomplish tasks. Establishes work methods, timetables, performance standards, etc. Leadership Provided: Routinely provides leadership, guidance, and/or training to less experienced staff. May act as the Office of Design team lead on large projects. Provide leadership, guidance, mentoring, coaching, and training to the Historic Preservation Studio team and other less experienced staff in the Office of Design with moderate oversight from the Director of the Office of Design. Knowledge, Skills, And Abilities: Ability to read, understand, and interpret ordinances, codes, reports, design documents, and related materials Knowledge of historic preservation, urban design, planning and design principles, ordinances, and related innovative practices Knowledge of the application and enforcement of zoning practices and related laws, regulations, and codes Ability to manage and support a board of appointed volunteer members, including knowledge of Roberts Rules of Order Ability to effectively interact with a variety of public and private sector individuals including City employees, elected officials, community leaders, architects, designers, engineers, developers, interest-based groups, and the general public General knowledge of City properties, buildings, and parks, and the overall history of the City of Atlanta Strong ability to communicate verbally and in writing to a variety of audiences Experience in writing policy documents, program descriptions, budgets, ordinances, and guidelines Ability to work collaboratively to arrive at constructive and implementable solutions Experience with a variety of effective community engagement techniques Knowledge of standard office and communication software (Microsoft Office, etc.) QUALIFICATIONS AND EDUCATION REQUIREMENTS: Minimum Qualifications for Education & Experience Bachelor's degree in historic preservation, urban design, city and regional planning, architecture, landscape architecture, environmental design, political science, public administration or related field. Five to seven (5-7) years of related experience is required. Preferred Qualifications for Education & Experience: Master's degree in urban design, city and regional planning, architecture, landscape architecture, environmental design, historic preservation, public administration or related field and seven plus (7+) years of experience in private sector or municipal urban design preferred. Equivalent professional experience may be considered for substitution for the required degree on an exception basis. Licensures & Certifications: Position would be expected to hold, or currently in pursuit of, licensure or professional certifications appropriate to the position. Required: Valid Georgia driver's license Preferred: American Society of Landscape Architects (ASLA), American Institute of Architects (AIA), American Institute of Certified Planners (AICP), National Council of Architectural Registration Boards (NCARB), or Leadership in Energy and Environmental Design Accredited Professional (LEED AP).
10/10/2025
Full time
Posting Expires: until filled. Salary Range: $80,594.95- $107,594.26 General Description & Classification Standards: The City of Atlanta Department of City Planning (DCP) is committed to implementing Atlanta City Design and transforming Atlanta into the best possible version of itself. Adopted into the city charter in December 2017, Atlanta City Design articulates an aspiration for the future city that Atlantean's can fall in love with, knowing that if people love their city, they will make better decisions about it. The Office of Design of the Department of City Planning provides leadership for the physical design of the city. It accomplishes this through the design of physical plans for the logical organization of our future city, creation of vibrant public spaces that cultivate public life, and architectural guidance, including preservation, of high-quality buildings that contribute to a cohesive public realm. This work is framed by Atlanta City Design and driven by the desire to design a city for everyone in the most inclusive way possible. The Historic Preservation Studio of the Office of Design is responsible for the implementation of the City of Atlanta's historic preservation programs and activities at all scales - from the entire city to corridors, neighborhoods, blocks, streets and buildings.These programs and activities include architectural review using historic preservation design regulations within a public-facing process; wide-ranging technical assistance to individual property and business owners, City residents, community groups, outside researchers, other City agencies and other government entities; supporting the enforcement of the City's historic preservation regulations; creating and managing programs and policies that advance the goals of the City's historic preservation program; and incorporating the City's historic places and spaces into its future.These actions will guide the physical and economic development of our rapidly growing city. The programs and activities must thoughtfully and creatively consider how best to leverage the value of the City's historic places and spaces to achieve desired patterns and densities of development, support new types and levels for diverse affordable housing options, and create opportunities for parks and other public spaces that reinforce the City's physical identity while also addressing existing community needs. Serves as the Executive director of the Atlanta Urban Design Commission as described fully in Sec. 6-4044 of the Code of Ordinances of the City of Atlanta Implements and interprets the City's historic preservation ordinance and Chapter 20 of the Zoning Ordinance of the City of Atlanta Initiates the nomination of properties for designation and protection under the City's historic preservation ordinance Leads and mentors the team of planners, project managers, and other professionals in designing and implementing the city's historic preservation pre-permit / entitlement architectural design reviews, ordinances, and preservation planning; and the studio's general educational and outreach programming Assesses and responds to challenges and opportunities facing the City's historic preservation program Manages the City's design review and comment process for all substantial City and Atlanta Public School capital projects, including: parks, streetscape improvements, recreation / community centers, Police and Fire Stations, Public Works facilities, Watershed Management projects, and all types of public school-related buildings and facilities Advises the Department of City Planning and other City agencies on compliance with federal HUD funded housing and community development projects, including Federal Section 106 Regulations, and manages the Section 106 reviews for projects covered by the City's Programmatic Agreement with the State of Georgia Historic Preservation Division Provides technical assistance and information to the Department of City Planning and its partners (including other City departments, agencies, communities, community organizations, and the general public) (including other City department, agencies, communities, and community organizations) create historic preservation plans and translate these into policy and implementable outcomes Collaborates closely with team members in other offices of the Department of City Planning as well as other departments within the City to ensure the City's values, priorities, and interests related to historic preservation are reconciled and represented in the City's actions and recommendations regarding any building, site, or district designated under the City's historic preservation ordinance Engages communities and neighborhoods in thoughtful and approachable ways that informs the public about Atlanta's history and historic preservation work through presentations, workshops, seminars, community meetings, trainings, virtual sessions, etc. Represents the Office on behalf of the Director Selects, develops, manages, and mentors staff for the Historic Preservation Studio, in consultation with the Director of the Office of Design Develops and manages the budget for the Historic Preservation Studio, in consultation with the Director of the Office of Design Manages purchasing, inventory, equipment maintenance and other asset related functions and approves purchase/supply orders and expenses for the Historic Preservation Studio Decision Making: Analyzes complex challenges and applies sound judgment. Selects from multiple procedures and methods to accomplish tasks. Establishes work methods, timetables, performance standards, etc. Leadership Provided: Routinely provides leadership, guidance, and/or training to less experienced staff. May act as the Office of Design team lead on large projects. Provide leadership, guidance, mentoring, coaching, and training to the Historic Preservation Studio team and other less experienced staff in the Office of Design with moderate oversight from the Director of the Office of Design. Knowledge, Skills, And Abilities: Ability to read, understand, and interpret ordinances, codes, reports, design documents, and related materials Knowledge of historic preservation, urban design, planning and design principles, ordinances, and related innovative practices Knowledge of the application and enforcement of zoning practices and related laws, regulations, and codes Ability to manage and support a board of appointed volunteer members, including knowledge of Roberts Rules of Order Ability to effectively interact with a variety of public and private sector individuals including City employees, elected officials, community leaders, architects, designers, engineers, developers, interest-based groups, and the general public General knowledge of City properties, buildings, and parks, and the overall history of the City of Atlanta Strong ability to communicate verbally and in writing to a variety of audiences Experience in writing policy documents, program descriptions, budgets, ordinances, and guidelines Ability to work collaboratively to arrive at constructive and implementable solutions Experience with a variety of effective community engagement techniques Knowledge of standard office and communication software (Microsoft Office, etc.) QUALIFICATIONS AND EDUCATION REQUIREMENTS: Minimum Qualifications for Education & Experience Bachelor's degree in historic preservation, urban design, city and regional planning, architecture, landscape architecture, environmental design, political science, public administration or related field. Five to seven (5-7) years of related experience is required. Preferred Qualifications for Education & Experience: Master's degree in urban design, city and regional planning, architecture, landscape architecture, environmental design, historic preservation, public administration or related field and seven plus (7+) years of experience in private sector or municipal urban design preferred. Equivalent professional experience may be considered for substitution for the required degree on an exception basis. Licensures & Certifications: Position would be expected to hold, or currently in pursuit of, licensure or professional certifications appropriate to the position. Required: Valid Georgia driver's license Preferred: American Society of Landscape Architects (ASLA), American Institute of Architects (AIA), American Institute of Certified Planners (AICP), National Council of Architectural Registration Boards (NCARB), or Leadership in Energy and Environmental Design Accredited Professional (LEED AP).
Position Summary WSH Management is currently recruiting for a Property Manager for two small properties located in Arlington Heights, Los Angeles, CA. Property Manager - Job Duties The Property Manager is responsible for the daily management and overall performance of two Los Angeles properties: Westside Manor (34 units) and The Manchester (27 units, located 7 miles apart). This role reports directly to the Regional Property Manager and oversees one Maintenance Technician. A Social Services Coordinator will collaborate closely with this position but will not report directly to it. Ideal Candidate Resident Manager is fully accountable for all day to day property operations, overseeing and enhancing the value of the property. The successful Property Manager will be organized, detail-oriented, and skilled at balancing multiple priorities. Strong leadership, communication, and problem-solving abilities are essential, along with the ability to understand financial goals and drive property performance. HUD Project Based Section 8 Compliance Experience or other related Affordable Housing Minimum of 2 years on-site as a Property Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s). Supervisory experience High School Diploma or equivalent required; college preferred. Property Management (or similar) software experience. Must possess strong attention to detail and sales ability. Ability to make decisions, meet targets and work under pressure. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Attention to details in all aspects of job performance Effectively prioritize multiple projects simultaneously while meeting deadlines. Demonstrated managerial and leadership skills. Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the company's brand and image. Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. Effectively convey ideas, images and goals to a diverse group of personalities. Possess a positive attitude, keep calm and smile under all circumstances. Driving to local areas, company meetings and sister properties when necessary Key Responsibilities Oversee day-to-day property operations, ensuring consistent implementation of community policies and compliance standards Prepare and submit weekly and monthly reports, and support the development of the annual operating budget Manage accounts receivable and payable, including rent collection/processing and timely submission of payables Supervise and delegate tasks to the Maintenance Technician; monitor work orders, unit turns, and property upkeep Perform administrative functions such as move-in/move-out processing, resident file management, and applicant interviews from the waiting list Support residents through the recertification process and address resident concerns in a timely, professional manner Train and onboard new staff while fostering a positive, collaborative team culture Monitor community appearance and ensure maintenance issues are addressed promptly Maximize occupancy, minimize lost rent, and ensure the property operates in the owner's best interest Carry out additional duties as assigned to support departmental and company objectives Financial • Demonstrate ability to understand financial goals, operate asset in owners' best interest in accordance with Policies & Procedures Manual. • Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). • Daily review of property Yardi dashboard. • Review all vacant and available units to ensure timely move ins. • Prepare annual budgets and income projections in a timely and accurate manner. • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. • Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines. • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. • Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds. Leasing • Ensure property is rented to fullest capacity and lost rent is minimized. • Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in. • Utilize marketing strategies to secure prospective residents. • Confirm that leasing staff techniques are effective in qualifying and securing future residents. • Confirm that leasing staff gather information about market competition in the area and file. • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. • Represent the company in a professional manner at all the times. Administrative • Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. • Working knowledge of California landlord/tenant law, and common procedures and notices. • Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis. • Ensure current resident files are properly maintained and in required order. • Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. • Ensure compliance with all applicable affordable housing programs. • Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). Resident Retention • Conduct quarterly Resident Meetings • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. • Participate in resident social service programs and/or coordinate resident activities program. • Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). • Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). • Consistently implement policies of the community. • Daily review of all emails and respond as necessary within 24 hours. Personnel Management • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. • Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. • Coordinate maintenance schedule and assignments with Maintenance Supervisor. • Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary. • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance • Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. • Assure quality and quantity of market ready apartments. • Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. • Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety • Learn and ensure compliance with all company, local, state and federal safety rules. • Ensure that unsafe conditions are corrected in a timely manner. • Direct staff to follow a "safety first" principle. What we offer: Salary: $28.00 to $29.00 per hour Rent-free on-site studio apartment to live at Westside Manor Apartments Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week, Monday to Friday 830am to 530pm Resident Manager Qualifications While we are proud to offer on-the-job training for all positions . click apply for full job details
10/10/2025
Full time
Position Summary WSH Management is currently recruiting for a Property Manager for two small properties located in Arlington Heights, Los Angeles, CA. Property Manager - Job Duties The Property Manager is responsible for the daily management and overall performance of two Los Angeles properties: Westside Manor (34 units) and The Manchester (27 units, located 7 miles apart). This role reports directly to the Regional Property Manager and oversees one Maintenance Technician. A Social Services Coordinator will collaborate closely with this position but will not report directly to it. Ideal Candidate Resident Manager is fully accountable for all day to day property operations, overseeing and enhancing the value of the property. The successful Property Manager will be organized, detail-oriented, and skilled at balancing multiple priorities. Strong leadership, communication, and problem-solving abilities are essential, along with the ability to understand financial goals and drive property performance. HUD Project Based Section 8 Compliance Experience or other related Affordable Housing Minimum of 2 years on-site as a Property Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s). Supervisory experience High School Diploma or equivalent required; college preferred. Property Management (or similar) software experience. Must possess strong attention to detail and sales ability. Ability to make decisions, meet targets and work under pressure. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Attention to details in all aspects of job performance Effectively prioritize multiple projects simultaneously while meeting deadlines. Demonstrated managerial and leadership skills. Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the company's brand and image. Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. Effectively convey ideas, images and goals to a diverse group of personalities. Possess a positive attitude, keep calm and smile under all circumstances. Driving to local areas, company meetings and sister properties when necessary Key Responsibilities Oversee day-to-day property operations, ensuring consistent implementation of community policies and compliance standards Prepare and submit weekly and monthly reports, and support the development of the annual operating budget Manage accounts receivable and payable, including rent collection/processing and timely submission of payables Supervise and delegate tasks to the Maintenance Technician; monitor work orders, unit turns, and property upkeep Perform administrative functions such as move-in/move-out processing, resident file management, and applicant interviews from the waiting list Support residents through the recertification process and address resident concerns in a timely, professional manner Train and onboard new staff while fostering a positive, collaborative team culture Monitor community appearance and ensure maintenance issues are addressed promptly Maximize occupancy, minimize lost rent, and ensure the property operates in the owner's best interest Carry out additional duties as assigned to support departmental and company objectives Financial • Demonstrate ability to understand financial goals, operate asset in owners' best interest in accordance with Policies & Procedures Manual. • Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). • Daily review of property Yardi dashboard. • Review all vacant and available units to ensure timely move ins. • Prepare annual budgets and income projections in a timely and accurate manner. • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. • Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines. • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. • Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds. Leasing • Ensure property is rented to fullest capacity and lost rent is minimized. • Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in. • Utilize marketing strategies to secure prospective residents. • Confirm that leasing staff techniques are effective in qualifying and securing future residents. • Confirm that leasing staff gather information about market competition in the area and file. • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others. • Represent the company in a professional manner at all the times. Administrative • Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. • Working knowledge of California landlord/tenant law, and common procedures and notices. • Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis. • Ensure current resident files are properly maintained and in required order. • Ensure all administrative paperwork is accurate, complete and submitted on a timely basis. • Ensure compliance with all applicable affordable housing programs. • Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). Resident Retention • Conduct quarterly Resident Meetings • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management. • Participate in resident social service programs and/or coordinate resident activities program. • Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.). • Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.). • Consistently implement policies of the community. • Daily review of all emails and respond as necessary within 24 hours. Personnel Management • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership. • Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments. • Coordinate maintenance schedule and assignments with Maintenance Supervisor. • Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary. • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment. • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.). Maintenance • Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours. • Assure quality and quantity of market ready apartments. • Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance. • Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up. Safety • Learn and ensure compliance with all company, local, state and federal safety rules. • Ensure that unsafe conditions are corrected in a timely manner. • Direct staff to follow a "safety first" principle. What we offer: Salary: $28.00 to $29.00 per hour Rent-free on-site studio apartment to live at Westside Manor Apartments Medical, Dental, Vision, Life and 401k with employer match Paid vacation and 15 paid company holidays Full time: 40 hours per week, Monday to Friday 830am to 530pm Resident Manager Qualifications While we are proud to offer on-the-job training for all positions . click apply for full job details
