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Commercial Loan Quality Control Analyst
Civista Bank Sandusky, Ohio
Civista Bank Description: Position Purpose: This position is responsible for ensuring the Bank maintains a sound loan portfolio ensuring compliance with all state and federal laws and regulations and Civista Bank lending policies and procedures. The Analyst will review a variety of new and modified commercial loan types in this role - C&I, CRE, SBA, Participations, Swap, and others. Additionally, the Analyst will review documentation for accuracy, completeness, and compliance in both pre-close and post-close while promoting and maintaining a positive internal and external customer relationship. Key Accountabilities and Expectations: To maintain regular contact and proper escalation with the Commercial Quality Control Supervisor regarding the status of loans in process, audit requests. Reviews complex commercial loan documentation and related supplements to support business partners, ensuring accuracy and adherence with Bank loan policy and guide. Determines document options and presents options to lenders/documentation specialists as applicable. Embraces change and continuous improvement concept, constantly looking to improve both efficiency and effectiveness of the Quality Control team and their processes. Responds to all requests for information and assistance in a prompt, efficient and friendly manner by relaying information as requested, and follows up on all situations that cannot be handled immediately. Resolves complaints in a reasonable timeframe. Maintain a good working knowledge of all Bank policies and procedures and identify deviations from policy, escalating as appropriate to the Commercial Quality Control Supervisor. Develop deep relationships with business partners, including Lenders, Credit Analysts, and Administrative Assistants to ensure optimal efficiency and effectiveness regarding services provided. To provide accurate, efficient, courteous, prompt, and professional telephone service to all customers and potential customers. To research, respond to customer inquiries and resolve customer complaints/issues in a timely and effective manner. To ensure loan documents and files are complete, accurate and in accordance with Bank loan policy. To track all outstanding loan documents/collateral items to ensure Bank's lien position is obtained. To assist with additional loan operation roles, as requested or necessary. Requirements: Qualifications, Knowledge and Skills: 3-5 years of related loan processing experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of Audit, Legal, Compliance, Financial Analysis, Credit Review, or similar fields. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Bachelor's degree in accounting, business, finance, or equivalent experience. A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a sensitive nature. Outside contact becomes important and fostering sound relationships with other entities (customers, vendors, etc.) becomes necessary. Solid working knowledge of banking industry practices relative to bank loan operations with respect to loan products, services, and terminology. Knowledge of commercial, construction, real estate and consumer loan products and processing. Knowledge of related state and federal lending and compliance laws and regulations, and other Bank lending policies. Highly accurate data entry skills and strong level of skill working with a variety of PC and internet applications, including spreadsheets (creating formulas) and the ability to navigate key industry specific Internet sites. Strong multi-tasking, time management, thoroughness, and accuracy skills required. Solid communication and organizational skills with focus on teamwork and cooperation. A high level of confidentiality is required. Ability to work under deadlines with frequent interruption. Physical Requirements: Work involves eye strain due to the constant use of computer screens, reading of reports, and sitting the majority of the day. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions. Work involves lifting and moving loan files of up to 20 pounds. EOE - Race/Sex/Disability/Veteran This Position Description is not a complete statement of all duties and responsibilities comprising this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. PI8c26664a14e3-8896
04/02/2026
Full time
Civista Bank Description: Position Purpose: This position is responsible for ensuring the Bank maintains a sound loan portfolio ensuring compliance with all state and federal laws and regulations and Civista Bank lending policies and procedures. The Analyst will review a variety of new and modified commercial loan types in this role - C&I, CRE, SBA, Participations, Swap, and others. Additionally, the Analyst will review documentation for accuracy, completeness, and compliance in both pre-close and post-close while promoting and maintaining a positive internal and external customer relationship. Key Accountabilities and Expectations: To maintain regular contact and proper escalation with the Commercial Quality Control Supervisor regarding the status of loans in process, audit requests. Reviews complex commercial loan documentation and related supplements to support business partners, ensuring accuracy and adherence with Bank loan policy and guide. Determines document options and presents options to lenders/documentation specialists as applicable. Embraces change and continuous improvement concept, constantly looking to improve both efficiency and effectiveness of the Quality Control team and their processes. Responds to all requests for information and assistance in a prompt, efficient and friendly manner by relaying information as requested, and follows up on all situations that cannot be handled immediately. Resolves complaints in a reasonable timeframe. Maintain a good working knowledge of all Bank policies and procedures and identify deviations from policy, escalating as appropriate to the Commercial Quality Control Supervisor. Develop deep relationships with business partners, including Lenders, Credit Analysts, and Administrative Assistants to ensure optimal efficiency and effectiveness regarding services provided. To provide accurate, efficient, courteous, prompt, and professional telephone service to all customers and potential customers. To research, respond to customer inquiries and resolve customer complaints/issues in a timely and effective manner. To ensure loan documents and files are complete, accurate and in accordance with Bank loan policy. To track all outstanding loan documents/collateral items to ensure Bank's lien position is obtained. To assist with additional loan operation roles, as requested or necessary. Requirements: Qualifications, Knowledge and Skills: 3-5 years of related loan processing experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of Audit, Legal, Compliance, Financial Analysis, Credit Review, or similar fields. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Bachelor's degree in accounting, business, finance, or equivalent experience. A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a sensitive nature. Outside contact becomes important and fostering sound relationships with other entities (customers, vendors, etc.) becomes necessary. Solid working knowledge of banking industry practices relative to bank loan operations with respect to loan products, services, and terminology. Knowledge of commercial, construction, real estate and consumer loan products and processing. Knowledge of related state and federal lending and compliance laws and regulations, and other Bank lending policies. Highly accurate data entry skills and strong level of skill working with a variety of PC and internet applications, including spreadsheets (creating formulas) and the ability to navigate key industry specific Internet sites. Strong multi-tasking, time management, thoroughness, and accuracy skills required. Solid communication and organizational skills with focus on teamwork and cooperation. A high level of confidentiality is required. Ability to work under deadlines with frequent interruption. Physical Requirements: Work involves eye strain due to the constant use of computer screens, reading of reports, and sitting the majority of the day. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions. Work involves lifting and moving loan files of up to 20 pounds. EOE - Race/Sex/Disability/Veteran This Position Description is not a complete statement of all duties and responsibilities comprising this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. PI8c26664a14e3-8896
Part-Time Real Estate Compliance Analyst
Bluefield Realty Group Greenville, South Carolina
Bluefield Realty Group is seeking a detail-oriented Compliance Analyst to ensure that all real estate transactions meet brokerage standards and regulatory requirements. This role plays a critical part in protecting the company, our agents, and clients by ensuring every file is complete, accurate, and compliant from contract to closing. You will work closely with agents, transaction coordinators, and leadership to maintain a high standard of professionalism and consistency across all deals. Our ideal candidate is someone willing to start part-time (about 20 hours per week) and slowly increase to full-time as the workload increases. Compensation: $20 hourly Responsibilities: What You'll Do Review all transaction files for accuracy, completeness, and compliance Identify missing or incorrect documentation and communicate required corrections clearly and promptly Maintain organized digital records and audit trails Support agents with questions related to documentation and compliance standards Assist in developing and improving internal processes, checklists, and workflows Flag potential risk issues to leadership when necessary What Success Looks Like 100% of closed files meet compliance standards Fast turnaround times on file reviews Reduced errors, missing documents, and compliance issues Agents understand and follow submission requirements more consistently Smooth, efficient transaction workflows across the organization Qualifications: Who You Are Extremely detail-oriented-you catch what others miss Organized and process-driven Clear, professional communicator (especially when correcting issues) Comfortable holding agents accountable while maintaining strong relationships Able to manage a high volume of files without sacrificing accuracy Proactive in identifying ways to improve systems and workflows Preferred Experience Experience as a real estate agent, transaction coordinator, or administrative assistant Strong understanding of purchase agreements and addenda, timelines, and contingencies Familiar with both the seller and buyer side of the transaction Familiarity with Dotloop and Google Sheets Knowledge of South Carolina real estate law About Company Bluefield Realty Group is a 4-time Inc. 5000 company headquartered in Greenville, SC, offering real estate brokerage, property management, HOA management, and insurance services. Our Core Values are Integrity, Excellence, Hospitality, Collaboration, Ownership, and Growth. Compensation details: 20-20 Hourly Wage PIb3c0ad9632ce-8689
04/01/2026
Full time
Bluefield Realty Group is seeking a detail-oriented Compliance Analyst to ensure that all real estate transactions meet brokerage standards and regulatory requirements. This role plays a critical part in protecting the company, our agents, and clients by ensuring every file is complete, accurate, and compliant from contract to closing. You will work closely with agents, transaction coordinators, and leadership to maintain a high standard of professionalism and consistency across all deals. Our ideal candidate is someone willing to start part-time (about 20 hours per week) and slowly increase to full-time as the workload increases. Compensation: $20 hourly Responsibilities: What You'll Do Review all transaction files for accuracy, completeness, and compliance Identify missing or incorrect documentation and communicate required corrections clearly and promptly Maintain organized digital records and audit trails Support agents with questions related to documentation and compliance standards Assist in developing and improving internal processes, checklists, and workflows Flag potential risk issues to leadership when necessary What Success Looks Like 100% of closed files meet compliance standards Fast turnaround times on file reviews Reduced errors, missing documents, and compliance issues Agents understand and follow submission requirements more consistently Smooth, efficient transaction workflows across the organization Qualifications: Who You Are Extremely detail-oriented-you catch what others miss Organized and process-driven Clear, professional communicator (especially when correcting issues) Comfortable holding agents accountable while maintaining strong relationships Able to manage a high volume of files without sacrificing accuracy Proactive in identifying ways to improve systems and workflows Preferred Experience Experience as a real estate agent, transaction coordinator, or administrative assistant Strong understanding of purchase agreements and addenda, timelines, and contingencies Familiar with both the seller and buyer side of the transaction Familiarity with Dotloop and Google Sheets Knowledge of South Carolina real estate law About Company Bluefield Realty Group is a 4-time Inc. 5000 company headquartered in Greenville, SC, offering real estate brokerage, property management, HOA management, and insurance services. Our Core Values are Integrity, Excellence, Hospitality, Collaboration, Ownership, and Growth. Compensation details: 20-20 Hourly Wage PIb3c0ad9632ce-8689

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