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Description Summary: Manages the designated service line and staff for a facility; ensures quality and full compliance with relevant policies and standards. Responsibilities: • Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families • Ensuring consistent application of nursing services policies and standards throughout the organization • Monitoring patient outcomes and quality and effectiveness of nursing care • Overseeing performance of managers and teams; identifying and addressing staff training and development needs • Medical staff, department heads, and administrators in matters related to nursing service and strategies Standard I: Financial Management • Recognizes the impact of reimbursement on revenue • Understands the relationship between value-based purchasing and quality outcomes with revenue and reimbursement • Creates, monitors, and analyzes a budget explaining variances • Conduct ongoing evaluation of productivity forecasting future revenue and expenses • Documents capital appropriations and project authorizations Standard II. Human Resources Management • Evaluates and specifies the critical resources required to accomplish the team's objectives • Initiates requests for required resources based on staff competency with patient acuity • Allocates team resources responsibly and equitably within the scope of labor laws • Calculates resource usage to set a baseline for comparison • Discovers opportunities to improve resource utilization • Implements changes in role consistent with scope of practice • Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow • Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc. • Adjusts management and personal style to fit the needs of different people and different situations • Explores motivational factors and tailors motivational efforts to individual needs and situations for the department • Conducts evaluations on personnel performance at the work place and recommends improvement plans • Coaches others on operating personnel management systems and their processes Standard III. Relationship Management and Influencing Behaviors • Situation Management o Identify issues that require immediate attention o Apply principles of crisis management to handle situations as necessary o Manage conflict o Promote team dynamics o Mentor and coach staff • Promote Professional Management o Promote and encourage stress management o Encourage participation in professional action o Apply principles of self-awareness o Foster a healthy work environment • Diversity o Understand the components of cultural competence as they apply to the workforce o Maintain an environment of fairness and processes to support it o Capitalize on differences to foster highly effective work groups Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations • Assesses customer and patient satisfaction while developing strategies to address satisfaction issues • Provides direct service to internal or external customers • Facilitates the resolution of customer problems, issues, or concerns • Monitors and promotes workplace safety requirements resulting in positive patient outcomes • Applies systems thinking knowledge as an approach to analysis and decision-making • Demonstrates accountability for nursing research and quality improvement activities • Supports provision of evidence-based nursing care • Promotes and communicates patient information effectively across the continuum of care Standard V. Leadership • Serves as a leader of patient care • Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc. • Demonstrates leadership qualities: intelligence, dominance, persistence, integrity, confidence • Manages own behaviors during interactions, such as feedback giving, to shape workplace events • Utilizes positive reinforcement to motivate & attain desired behaviors; increases productivity • Employs leadership theories, such as contingency and transformational, and associated techniques • Applies techniques of "action learning" to problem solve and personally reflect on decisions Clinical Performance Improvement • Shares experiences with process performance improvements across multiple areas • Recognizes recurring and difficult programs and explores new or innovative solutions • Leverages technology to facilitate the sharing of clinical performance or outcomes data • Compares and contrasts different approaches for performance improvement; highlights pros and cons • Creates mechanism for ensuring quality and performance measures are understood and valued by nursing staff • Consults on and coaches on developing business cases to justify improvement initiatives Clinical Policies and Standards • Monitors different types of clinical practice to ensure compliance with standards • Evaluates existing and evolving standards and procedures and their impact on the organization • Shares advanced clinical standards and policies across medical specialties • Collaborates with other functions in establishing and documenting joint standards • Participates in the development of clinical policies and practices • Develops control and monitoring mechanisms for clinical policies adherence Healthcare Policy and Ethics Compliance • Shares experiences with addressing diverse problems in healthcare policy compliance • Demonstrates best practices for dealing with complex compliance or non-compliance situations • Guides others in making correct decisions when faced with ethical dilemmas • Designs or revises organizational practices and procedures to ensure compliance with policies • Supports and coaches on mechanisms that encourage attention to compliance issues all clinical activities • Participates in translating policy changes into operational programs and services Healthcare Regulatory Environment • Implements programs as needed to comply with diverse healthcare laws or regulations • Monitors regulatory compliance of all healthcare practices to ensure no violations • Evaluates key aspects of pending healthcare regulations and legislation that may impact company • Provides recommendations and implements solutions to existing and potential legal problems • Remains knowledgeable and shares main considerations and issues related to laws and regulations in the implementation of healthcare practices • Collaborates and communicates with all departments of a healthcare organization for the preparation for external audits Requirements: Master's Degree Minimum of 3-5 years clinical patient care experience in a relevant setting Minimum of 5-10 years of healthcare management experience RN License in state of employment or compact Work Schedule: 5 Days - 8 Hours Work Type: Full Time

PURPOSE AND SCOPE: Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory, FMS and FMS policy requirements. Manages and oversees the daily operations of the facility ensuring cost-effective facility operations in accordance with all legal, compliance and regulatory requirements and programs. Collaborates with the Medical Director and the Clinical Coordinator /Charge Nurse or Nurse Supervisor regarding the provision of quality patient care in the dialysis facility incorporating all activities from admission through to discharge. As the clinic leader, has the authority to make daily decisions to ensure the appropriate continuity of care and patient and staff safety. DUTIES / ACTIVITIES: CUSTOMER SERVICE: Responsible for driving the FMS culture through values and customer service standards. Accountable for outstanding customer service to all external and internal customers. Develops and maintains effective relationships through effective and timely communication. Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. PRINCIPAL RESPONSIBILITIES AND DUTIES Responsible for the administration of the daily business operations of the dialysis clinic including managing the functions and actions related to the center staff, quality of overall provision of patient care, maintenance of the physical plant and center equipment, and inventory control. Manages the profit and loss and other related financial aspects for the center ensuring optimal facility operations to achieve or exceed the budget and key performance indicators. Collaborates closely with, providing oversight as needed to, the Clinical Coordinator/Charge RN or Nurse Supervisor acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. Collaboration activities include: Coordinating all aspects of patient care from admission through discharge of the patient. Ensuring the provision of education to the patient and the patient's family regarding access care including medical instructions. Addressing patient concerns, issues, and questions including the review of patient satisfaction surveys. Developing and communicating efficient and timely patient schedules to ensure maximization of facility efficiency. Assisting as needed with patient workflow, monitoring pre, intra, and post, procedures as appropriate. Implementing and maintaining a Continuous Quality Improvement (CQI) Process Improvement Team that involves staff and pertinent physicians in problem solving activities meeting on a regular basis to address identified issues. Continually reviewing Center operations to ensure compliance with Federal and State laws. Ensures compliance with all state agency regulations. Develops and maintains strong Medical Director and physician relationships, facilitating staff relationships with physicians, and ensuring regular and effective communication with all physicians including participating in regular meetings with Medical Directors. Markets available services through presentations to physicians and dialysis facilities. Supports and drives FMS quality standards through meeting regulatory requirements and the practice of CQI, including the use of the appropriate company CQI tools. Works with the Clinical Coordinator /Charge RN or Nurse Supervisor and Medical Director to implement FMS quality goals and develop facility specific action plans in order to achieve FMS quality standards. Oversees and monitors the provision of the appropriate training according to FMS policy to ensure ongoing compliance with all company and FMS risk management initiatives. Collaborates with the Clinical Coordinator/Charge RN or Nurse Supervisor to ensure the aggressive treatment of, and actions taken, regarding adverse events and action thresholds. Ensures all Quality policies and procedures are communicated to and implemented by the facility staff. Maintains integrity of medical records and other FMS administrative and operational records. Complies and assists with all data collection and auditing activities. Manages the day to day activities and workload of the facility staff providing guidance and leadership as appropriate to ensure the effective, efficient and timely execution of duties and tasks. Creates, maintains, and communicates efficient and timely employee schedules according to the staffing needs of the facility to ensure adequate staffing on a daily basis. Consults with Clinical Coordinator /Charge RN or Nurse Supervisor and Medical Director to optimize clinical staffing. Provides informal feedback to staff on an ongoing basis and formal feedback in the form of the annual performance evaluation during the focal merit review process. Obtains feedback and input regarding the staff performance from the Medical Director and Clinical Coordinator/Charge RN or Nurse Supervisor and acts on the feedback as appropriate. Collaborates with staff and Clinical Coordinator/Charge RN or Nurse Supervisor and Medical Director to set annual goals for staff. Manages the department staffing through the appropriate hiring, firing and disciplinary actions. Maintains written documentation of all disciplinary meetings in accordance with the established personnel policies, and confers with Human Resources and Director of Operations regarding the nature of the disciplinary decisions. Ensures execution of new hire orientation and training, and ICD-9 code training when applicable for new hires, and works with Medical Director to ensure mandatory in-services are completed. Ensures appropriate documentation is completed for current licensure, annual in-service and policy and procedure in-service updates. Responsible for ensuring all facility employees receive appropriate trainings according to company policy including company risk management initiatives. Provides training and guidance to facility staff members to ensure development of clinical competences providing opportunities for professional growth and encouraging personal growth. Collaborates with HR regarding providing information to staff pertaining to FMS/FMCNA benefits, Human Resources policies and procedures. Participates in Corporate and Division specific employee recognition and satisfaction programs. Maintains a close working relationship with Division and Corporate office personnel and ensures appropriate communication of FMS, Division, and Corporate initiatives, policies and procedures to facility staff. Utilizes knowledge of FMCNA and FMS services and products to contribute to the growth of the business. Maintains facility environmental integrity and safety. Schedules the maintenance and repair of equipment, operating systems and physical structure of the facility, as needed. Monitors security of the facility. Coordinates inventory/supply management by reviewing monthly inventory count and approving purchase orders for necessary items to ensure cost containment, timely distribution and competitive pricing. Responsible for efficient utilization of medication, laboratory, inventory, supplies and equipment to achieve supply cost goals following all guidelines established in the FMS/FMS formularies. Contributes to the development and revision of any applicable policies and procedures for the facility and the pertinent updating and maintenance of the related manuals. Directs any necessary information gathering, as required, to support billing, billing issues and collection activities. Coordinates and approves facility payroll. Responsible for participating in all on-site internal and external (state and federal) surveys. Reviews new and existing provider contracts for various vendor services, including but not limited to, insurance, laboratory, and facility cleaning. Other duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. The position oversees the provision of patient care that regularly involves heavy lifting and moving of patients, and assisting with ambulation. Coworkers may provide assistance. The position requires frequent prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move . click apply for full job details