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Director, Real World Data & Epidemiology (RWD & EPI) Analytics
Genmab Princeton, New Jersey
At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! Role The Director of Real-World Data & Epidemiology (RWD & Epi) Analytics will lead the design, execute, and communicate observational studies using diverse RWD sources. This role combines strategic leadership, deep technical expertise in observational study design and execution, data and analytic infrastructure development, and advanced AI-driven analytics to deliver evidence that informs clinical development, market access, and health-policy decisions. This position reports to Head of RWD & Epi analytics at Center for Outcomes Research, Real World Evidence and Epidemiology (CORE). Responsibilities Collaborate with CORE asset leaders to design, execute, and report on observational and epidemiologic studies in support of assigned assets and indications-from feasibility analyses and protocol development, RWE/Epi methods advice, to data analysis and final reporting. Conduct feasibility assessments to match study objectives with optimal RWD sources (claims, EHR, registries, patient-generated data). Collaborate with CORE asset leaders to conduct survival and economic modeling to support HTA activities. Execute studies by managing table shells, analytic data file, analysis plan, programming, statistical methods, and quality control per regulatory and scientific standards. Present study designs, interim analyses, and final results to study team, translating complex findings into actionable insights for both technical and non-technical audiences. Evaluate new and emerging data modalities (e.g., claims, EHR, social determinants of health, genomics, biomarkers, clinical notes) for study applicability and integrate them into the evidence-generation framework. Lead pilots and scale successful AI applications in routine RWD & Epi analytics. Partner with CORE asset leaders to define evidence needs, set realistic timelines, and manage expectations. Mentor and coach RWD & Epi scientists and programmers -fostering technical growth in study methods, programming skills, and critical thinking. Define and implement standardized processes and governance for study execution, data management, and documentation within the analytic environment. Evolve and scale the data and analytics infrastructure-partnering with DD&AI to streamline pipelines, ensure reproducibility, and maintain data security and compliance. As a member of the CORE team, contribute to department strategy and objectives as well as represent CORE on key initiatives Requirements Graduate (PhD or Masters) degree in Epidemiology, Biostatistics, Public Health, or related field. 10+ years' experience in real-world evidence generation and epidemiology analytics. Demonstrated expertise in observational study design, statistical methods (survival analysis/modeling, regression analysis, IPTW, MAIC, causal inference, etc), and RWD evaluation. Hands-on proficiency in statistical programming (SAS, R, Python) on real-world claims/EHR data and AI/ML frameworks. Exceptional communication, presentation, and stakeholder-management skills. Oncology experience preferred Strong commercial and clinical strategic mindset. Demonstrated research accomplishments as evidenced by a history of peer-reviewed publications. Ability to work well in a team and cross-functional environment, as well as work independently with limited supervision. Ability to work successfully under pressure in a fast-paced environment and with tight timelines Ability to be proactive, enthusiastic and goal orientated Strong communication skills - both oral and written Work arrangement: This role offers flexibility to work away from the office for 20%-40% of a typical schedule. Employees may use this work schedule in increments of single days or multiple consecutive days, provided it does not exceed 40% within a 60-day period, and is approved by the hiring manager. For US based candidates, the proposed salary band for this position is as follows: $231,280.00 $346,920.00 The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as discretionary bonuses and long-term incentives. When you join Genmab, you're joining a culture that supports your physical, financial, social, and emotional wellness. Within the first year, regular full-time U.S. employees are eligible for: 401(k) Plan: 100% match on the first 6% of contributions Health Benefits: Two medical plan options (including HDHP with HSA), dental, and vision insurance Voluntary Plans: Critical illness, accident, and hospital indemnity insurance Time Off: Paid vacation, sick leave, holidays, and 12 weeks of discretionary paid parental leave Support Resources: Access to child and adult backup care, family support programs, financial wellness tools, and emotional well-being support Additional Perks: Commuter benefits, tuition reimbursement, and a Lifestyle Spending Account for wellness and personal expenses About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit and follow us on LinkedIn and X . Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice () . Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.
04/19/2026
Full time
At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! Role The Director of Real-World Data & Epidemiology (RWD & Epi) Analytics will lead the design, execute, and communicate observational studies using diverse RWD sources. This role combines strategic leadership, deep technical expertise in observational study design and execution, data and analytic infrastructure development, and advanced AI-driven analytics to deliver evidence that informs clinical development, market access, and health-policy decisions. This position reports to Head of RWD & Epi analytics at Center for Outcomes Research, Real World Evidence and Epidemiology (CORE). Responsibilities Collaborate with CORE asset leaders to design, execute, and report on observational and epidemiologic studies in support of assigned assets and indications-from feasibility analyses and protocol development, RWE/Epi methods advice, to data analysis and final reporting. Conduct feasibility assessments to match study objectives with optimal RWD sources (claims, EHR, registries, patient-generated data). Collaborate with CORE asset leaders to conduct survival and economic modeling to support HTA activities. Execute studies by managing table shells, analytic data file, analysis plan, programming, statistical methods, and quality control per regulatory and scientific standards. Present study designs, interim analyses, and final results to study team, translating complex findings into actionable insights for both technical and non-technical audiences. Evaluate new and emerging data modalities (e.g., claims, EHR, social determinants of health, genomics, biomarkers, clinical notes) for study applicability and integrate them into the evidence-generation framework. Lead pilots and scale successful AI applications in routine RWD & Epi analytics. Partner with CORE asset leaders to define evidence needs, set realistic timelines, and manage expectations. Mentor and coach RWD & Epi scientists and programmers -fostering technical growth in study methods, programming skills, and critical thinking. Define and implement standardized processes and governance for study execution, data management, and documentation within the analytic environment. Evolve and scale the data and analytics infrastructure-partnering with DD&AI to streamline pipelines, ensure reproducibility, and maintain data security and compliance. As a member of the CORE team, contribute to department strategy and objectives as well as represent CORE on key initiatives Requirements Graduate (PhD or Masters) degree in Epidemiology, Biostatistics, Public Health, or related field. 10+ years' experience in real-world evidence generation and epidemiology analytics. Demonstrated expertise in observational study design, statistical methods (survival analysis/modeling, regression analysis, IPTW, MAIC, causal inference, etc), and RWD evaluation. Hands-on proficiency in statistical programming (SAS, R, Python) on real-world claims/EHR data and AI/ML frameworks. Exceptional communication, presentation, and stakeholder-management skills. Oncology experience preferred Strong commercial and clinical strategic mindset. Demonstrated research accomplishments as evidenced by a history of peer-reviewed publications. Ability to work well in a team and cross-functional environment, as well as work independently with limited supervision. Ability to work successfully under pressure in a fast-paced environment and with tight timelines Ability to be proactive, enthusiastic and goal orientated Strong communication skills - both oral and written Work arrangement: This role offers flexibility to work away from the office for 20%-40% of a typical schedule. Employees may use this work schedule in increments of single days or multiple consecutive days, provided it does not exceed 40% within a 60-day period, and is approved by the hiring manager. For US based candidates, the proposed salary band for this position is as follows: $231,280.00 $346,920.00 The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as discretionary bonuses and long-term incentives. When you join Genmab, you're joining a culture that supports your physical, financial, social, and emotional wellness. Within the first year, regular full-time U.S. employees are eligible for: 401(k) Plan: 100% match on the first 6% of contributions Health Benefits: Two medical plan options (including HDHP with HSA), dental, and vision insurance Voluntary Plans: Critical illness, accident, and hospital indemnity insurance Time Off: Paid vacation, sick leave, holidays, and 12 weeks of discretionary paid parental leave Support Resources: Access to child and adult backup care, family support programs, financial wellness tools, and emotional well-being support Additional Perks: Commuter benefits, tuition reimbursement, and a Lifestyle Spending Account for wellness and personal expenses About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit and follow us on LinkedIn and X . Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice () . Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.
PENSKE TRUCK LEASING
Employer Brand Manager - Campaign Design and Creative
PENSKE TRUCK LEASING Reading, Pennsylvania
POSITION SUMMARY: Are you a strategic thinker with a flair for brand creative design? Do you have a strong desire to help an organization attract top talent? Penske is seeking an Employer Brand Manager - Campaign Design and Creative to join our dynamic Talent Acquisition team. This role will focus on amplifying our presence, elevate our brand story, reaching talent for our targeted roles, and position us as an employer of choice. In this role, you will spearhead employer brand campaigns across various channels, crafting compelling narratives that resonate both internally and externally. If you have a passion for employer branding, a track record in campaign design, and a knack for cross-channel digital strategy, this is the perfect opportunity for you. Qualified candidates will have at least 5 years of experience leading employer brand initiatives preferably within a large, multi-site organization. Proven experience in leading brand awareness efforts, recruitment strategies, and demonstrating strong project management excellence will set you apart. Optimal candidates will have prior supervisory experience of direct reports and demonstrates success of getting work done through others. This role will have strong collaboration with our corporate Marketing partners and external brand partners. Join us to shape and showcase our employer brand and make a lasting impact! Penske recognizes the importance of meaningful work and opportunities to gain new skills and perspectives through multiple development channels. This position will be based out of our Corporate offices in Green Hills, PA, with a hybrid work schedule of 4 days in the office. JOB RESPONSIBILITIES: • Brand Narrative: Create and promote a strong, consistent brand narrative through various mediums. Suggest visual and video content needs and guide messaging and asset creation. Maintain an asset lifecycle project map and an ongoing content calendar. • Design Concepts: Develop quarterly marketing design concepts that align with business hiring objectives. Create content that highlights our company, culture, work environment, job opportunities, and events. • Campaign Management: Collaborate with employer brand leadership, marketing teams, and third-party agencies to oversee the strategic planning, creation, and execution of multi-channel content. Focus on social media and digital platforms to enhance awareness of the Penske employer brand and company culture. • Creative Collaboration: Work closely with cross-functional partners and agency creative teams to develop and implement campaigns, career site experiences, and channel-specific creative strategies. Manage asset creation, execution, and performance reporting for each campaign or asset execution. • Content Development: Collaborate with Penske's marketing team and agency partners to review and refine content and creative design for recruitment advertising. Focus on raising awareness of our company culture and converting candidates for open positions. This could include video and/or photography projects and productions. • Media Integration: Coordinate media efforts with talent acquisition technology to automate lead and source tracking. Develop source tags and UTM links to track campaign effectiveness. • Key Recruitment Platforms: Maintenance and enhancement initiatives of career site and key media platforms. • Social Media Presence: Collaborate across department peers that manage recruitment marketing to plan, establish, and oversee Penske's social media presence across platforms such as Twitter, Facebook, LinkedIn, Instagram, and YouTube. Develop strategies to attract prospective employees and identify new recruitment opportunities. • Performance Optimization and Reporting: Utilize performance insights and analytics to experiment with new approaches across digital touchpoints. Optimize marketing and communications strategies based on key learnings. Partner with team to review media data and reporting to measure overall metrics and ROI. • Candidate Experience: Monitor and manage the candidate experience and the company's digital reputation including employer review platforms. Ensure alignment of brand work with recruitment marketing efforts including company profiles and even • Leadership and Communication: Provide strong leadership and communication, inspiring cross-functional teams to achieve both short-term and long-term creative and brand objectives. • Industry Trends: Stay current with industry and marketing trends, continuously researching innovative channels and ideas to advance our branding and marketing efforts. • Adaptability: Thrive in a dynamic, fast-paced environment, managing a high volume of activity and adapting to changing needs. QUALIFICATIONS: • Education: Bachelor's degree in Marketing, Communications, Human Resources, or a related field. • Experience: o At least 5 years in leading employer branding and recruitment marketing is required. o 2-4 years of experience in campaign design and management is required. o Prior experience in Talent Acquisition or Recruiting is a highly preferred. o At least 2 years of demonstrated leadership, optimally leading direct reports is highly preferred. Minimally, must have experience leading the work of teams. • Skills and Knowledge: o Expertise in multi-channel media strategy and recruitment marketing programs. o Deep understanding of social media platforms and paid marketing strategies. o Ability to analyze and communicate ROI, KPIs, and reporting metrics effectively. o Strong project management experience with demonstrated success o Strong negotiation and management skills with media partners and vendors. o Proven ability to deliver compelling and engaging presentations that effectively communicate key messages and drive audience engagement. Exceptional written and verbal communication skills. • Additional Requirements: o Ability to manage multiple projects simultaneously with a hands-on, proactive approach. o Ability to work in a fast-paced dynamic environment. o Regular, predictable, full attendance is an essential function of the job o Willingness to travel as needed (up to 20%). Travel as needed (up to 20%), adhere to the required schedule, and complete necessary employment screenings, including background checks (past employment, education, and criminal history) and drug testing. o Perform additional tasks as assigned by the employer brand director. PHYSICAL REQUIREMENTS: • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate must regularly lift and /or move up to twenty-five pounds, frequently lift and/or move up to fifty pounds. • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. • While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Human Resources Job Family: Human Resources Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID:
04/19/2026
Full time
POSITION SUMMARY: Are you a strategic thinker with a flair for brand creative design? Do you have a strong desire to help an organization attract top talent? Penske is seeking an Employer Brand Manager - Campaign Design and Creative to join our dynamic Talent Acquisition team. This role will focus on amplifying our presence, elevate our brand story, reaching talent for our targeted roles, and position us as an employer of choice. In this role, you will spearhead employer brand campaigns across various channels, crafting compelling narratives that resonate both internally and externally. If you have a passion for employer branding, a track record in campaign design, and a knack for cross-channel digital strategy, this is the perfect opportunity for you. Qualified candidates will have at least 5 years of experience leading employer brand initiatives preferably within a large, multi-site organization. Proven experience in leading brand awareness efforts, recruitment strategies, and demonstrating strong project management excellence will set you apart. Optimal candidates will have prior supervisory experience of direct reports and demonstrates success of getting work done through others. This role will have strong collaboration with our corporate Marketing partners and external brand partners. Join us to shape and showcase our employer brand and make a lasting impact! Penske recognizes the importance of meaningful work and opportunities to gain new skills and perspectives through multiple development channels. This position will be based out of our Corporate offices in Green Hills, PA, with a hybrid work schedule of 4 days in the office. JOB RESPONSIBILITIES: • Brand Narrative: Create and promote a strong, consistent brand narrative through various mediums. Suggest visual and video content needs and guide messaging and asset creation. Maintain an asset lifecycle project map and an ongoing content calendar. • Design Concepts: Develop quarterly marketing design concepts that align with business hiring objectives. Create content that highlights our company, culture, work environment, job opportunities, and events. • Campaign Management: Collaborate with employer brand leadership, marketing teams, and third-party agencies to oversee the strategic planning, creation, and execution of multi-channel content. Focus on social media and digital platforms to enhance awareness of the Penske employer brand and company culture. • Creative Collaboration: Work closely with cross-functional partners and agency creative teams to develop and implement campaigns, career site experiences, and channel-specific creative strategies. Manage asset creation, execution, and performance reporting for each campaign or asset execution. • Content Development: Collaborate with Penske's marketing team and agency partners to review and refine content and creative design for recruitment advertising. Focus on raising awareness of our company culture and converting candidates for open positions. This could include video and/or photography projects and productions. • Media Integration: Coordinate media efforts with talent acquisition technology to automate lead and source tracking. Develop source tags and UTM links to track campaign effectiveness. • Key Recruitment Platforms: Maintenance and enhancement initiatives of career site and key media platforms. • Social Media Presence: Collaborate across department peers that manage recruitment marketing to plan, establish, and oversee Penske's social media presence across platforms such as Twitter, Facebook, LinkedIn, Instagram, and YouTube. Develop strategies to attract prospective employees and identify new recruitment opportunities. • Performance Optimization and Reporting: Utilize performance insights and analytics to experiment with new approaches across digital touchpoints. Optimize marketing and communications strategies based on key learnings. Partner with team to review media data and reporting to measure overall metrics and ROI. • Candidate Experience: Monitor and manage the candidate experience and the company's digital reputation including employer review platforms. Ensure alignment of brand work with recruitment marketing efforts including company profiles and even • Leadership and Communication: Provide strong leadership and communication, inspiring cross-functional teams to achieve both short-term and long-term creative and brand objectives. • Industry Trends: Stay current with industry and marketing trends, continuously researching innovative channels and ideas to advance our branding and marketing efforts. • Adaptability: Thrive in a dynamic, fast-paced environment, managing a high volume of activity and adapting to changing needs. QUALIFICATIONS: • Education: Bachelor's degree in Marketing, Communications, Human Resources, or a related field. • Experience: o At least 5 years in leading employer branding and recruitment marketing is required. o 2-4 years of experience in campaign design and management is required. o Prior experience in Talent Acquisition or Recruiting is a highly preferred. o At least 2 years of demonstrated leadership, optimally leading direct reports is highly preferred. Minimally, must have experience leading the work of teams. • Skills and Knowledge: o Expertise in multi-channel media strategy and recruitment marketing programs. o Deep understanding of social media platforms and paid marketing strategies. o Ability to analyze and communicate ROI, KPIs, and reporting metrics effectively. o Strong project management experience with demonstrated success o Strong negotiation and management skills with media partners and vendors. o Proven ability to deliver compelling and engaging presentations that effectively communicate key messages and drive audience engagement. Exceptional written and verbal communication skills. • Additional Requirements: o Ability to manage multiple projects simultaneously with a hands-on, proactive approach. o Ability to work in a fast-paced dynamic environment. o Regular, predictable, full attendance is an essential function of the job o Willingness to travel as needed (up to 20%). Travel as needed (up to 20%), adhere to the required schedule, and complete necessary employment screenings, including background checks (past employment, education, and criminal history) and drug testing. o Perform additional tasks as assigned by the employer brand director. PHYSICAL REQUIREMENTS: • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate must regularly lift and /or move up to twenty-five pounds, frequently lift and/or move up to fifty pounds. • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. • While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Human Resources Job Family: Human Resources Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID:
RWJBarnabas Health Corporate Services
Medical Technologist- Microbiology Lab
RWJBarnabas Health Corporate Services New Brunswick, New Jersey
Job Title: Medical Technologist Location: Barnabas Health Corp Department: Lab RWJNB Req#: Status: Full-Time Shift: Evening Pay Range: $38.55-$50.53 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: Tech will be responsive to process samples, setup and result test from different platforms, Perform a wide range of virological, bacteriological and parasitological test to detect and diagnose disease and infection, Qualifications: Required: Bachelor's degree in Biology, Board Certified, ASCP or equivalent, Scheduling Requirements: Full Time Evening Shift Essential Functions: • Performs all testing as per standard operating procedures. Performs bench work in all trained areas. Ability to keep up with and maintain desired turn-around times. Serves as a resource person for technical questions and problem resolution. Troubleshoots problem specimens and interacts with medical staff and hospital staff, as necessary. • Assists in training and orienting new lab employees, hospital employees and students . • Quality Control is performed and documented as scheduled in the same manner as patient samples, resolving all QC failures with immediate corrective action, documentation and notification to the supervisor, or designee. Performs proficiency testing in the same manner as patient samples and is completed on time and accurately documented. • Ensures integrity and appropriate use of all IT systems. Utilizes the Information Systems and interfaces to accurately enter or modify reacquisitions, enter or edit patient results, enter result or order comments, enter QC results, provide corrective action for QC failure, verify completion of tests assigned to a bench, monitor testing turn-around times and look up results. • Ensures all instruments have been properly calibrated, maintenance procedures performed and scheduled quality control completed and documented prior to analysis of patient samples. Institutes immediate corrective action when performance is unacceptable. Troubleshoots testing issues as applicable. Communicated problems/issues to the supervisor or designee. Ensures the Medical Director or designee are communicated to appropriately, as necessary. Provides oversight of technical operations in the absence of the supervisor, as needed. • Demonstrates leadership skills as evidenced from co-workers and exit interviews of employees. • During stressful or frustrating conditions is able to solve problems and be understanding and supportive of other people. • Accepts constructive feedback and criticism appropriately • Promotes excellence within the section and effectively develops staff Benefits and Perks At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. The first-round interview for this position is a digital, on- demand interview through the HireVue platform. Click the hyperlinks here to learn more about the RWJBarnabas Health hiring process and digital, on-demand interviews . While there is no deadline, we strongly recommend completing the interview as soon as possible after receiving an invitation. Things move quickly and we may on occasion close applications earlier than anticipated due to large candidate numbers. We don't want to miss meeting you for a great opportunity! Be sure to check your spam and junk folders in email as well! Equal Opportunity Employer
04/19/2026
Full time
Job Title: Medical Technologist Location: Barnabas Health Corp Department: Lab RWJNB Req#: Status: Full-Time Shift: Evening Pay Range: $38.55-$50.53 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: Tech will be responsive to process samples, setup and result test from different platforms, Perform a wide range of virological, bacteriological and parasitological test to detect and diagnose disease and infection, Qualifications: Required: Bachelor's degree in Biology, Board Certified, ASCP or equivalent, Scheduling Requirements: Full Time Evening Shift Essential Functions: • Performs all testing as per standard operating procedures. Performs bench work in all trained areas. Ability to keep up with and maintain desired turn-around times. Serves as a resource person for technical questions and problem resolution. Troubleshoots problem specimens and interacts with medical staff and hospital staff, as necessary. • Assists in training and orienting new lab employees, hospital employees and students . • Quality Control is performed and documented as scheduled in the same manner as patient samples, resolving all QC failures with immediate corrective action, documentation and notification to the supervisor, or designee. Performs proficiency testing in the same manner as patient samples and is completed on time and accurately documented. • Ensures integrity and appropriate use of all IT systems. Utilizes the Information Systems and interfaces to accurately enter or modify reacquisitions, enter or edit patient results, enter result or order comments, enter QC results, provide corrective action for QC failure, verify completion of tests assigned to a bench, monitor testing turn-around times and look up results. • Ensures all instruments have been properly calibrated, maintenance procedures performed and scheduled quality control completed and documented prior to analysis of patient samples. Institutes immediate corrective action when performance is unacceptable. Troubleshoots testing issues as applicable. Communicated problems/issues to the supervisor or designee. Ensures the Medical Director or designee are communicated to appropriately, as necessary. Provides oversight of technical operations in the absence of the supervisor, as needed. • Demonstrates leadership skills as evidenced from co-workers and exit interviews of employees. • During stressful or frustrating conditions is able to solve problems and be understanding and supportive of other people. • Accepts constructive feedback and criticism appropriately • Promotes excellence within the section and effectively develops staff Benefits and Perks At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. The first-round interview for this position is a digital, on- demand interview through the HireVue platform. Click the hyperlinks here to learn more about the RWJBarnabas Health hiring process and digital, on-demand interviews . While there is no deadline, we strongly recommend completing the interview as soon as possible after receiving an invitation. Things move quickly and we may on occasion close applications earlier than anticipated due to large candidate numbers. We don't want to miss meeting you for a great opportunity! Be sure to check your spam and junk folders in email as well! Equal Opportunity Employer
PENSKE TRUCK LEASING
Employer Brand Manager - Campaign Design and Creative
PENSKE TRUCK LEASING Reading, Pennsylvania
POSITION SUMMARY: Are you a strategic thinker with a flair for brand creative design? Do you have a strong desire to help an organization attract top talent? Penske is seeking an Employer Brand Manager - Campaign Design and Creative to join our dynamic Talent Acquisition team. This role will focus on amplifying our presence, elevate our brand story, reaching talent for our targeted roles, and position us as an employer of choice. In this role, you will spearhead employer brand campaigns across various channels, crafting compelling narratives that resonate both internally and externally. If you have a passion for employer branding, a track record in campaign design, and a knack for cross-channel digital strategy, this is the perfect opportunity for you. Qualified candidates will have at least 5 years of experience leading employer brand initiatives preferably within a large, multi-site organization. Proven experience in leading brand awareness efforts, recruitment strategies, and demonstrating strong project management excellence will set you apart. Optimal candidates will have prior supervisory experience of direct reports and demonstrates success of getting work done through others. This role will have strong collaboration with our corporate Marketing partners and external brand partners. Join us to shape and showcase our employer brand and make a lasting impact! Penske recognizes the importance of meaningful work and opportunities to gain new skills and perspectives through multiple development channels. This position will be based out of our Corporate offices in Green Hills, PA, with a hybrid work schedule of 4 days in the office. JOB RESPONSIBILITIES: • Brand Narrative: Create and promote a strong, consistent brand narrative through various mediums. Suggest visual and video content needs and guide messaging and asset creation. Maintain an asset lifecycle project map and an ongoing content calendar. • Design Concepts: Develop quarterly marketing design concepts that align with business hiring objectives. Create content that highlights our company, culture, work environment, job opportunities, and events. • Campaign Management: Collaborate with employer brand leadership, marketing teams, and third-party agencies to oversee the strategic planning, creation, and execution of multi-channel content. Focus on social media and digital platforms to enhance awareness of the Penske employer brand and company culture. • Creative Collaboration: Work closely with cross-functional partners and agency creative teams to develop and implement campaigns, career site experiences, and channel-specific creative strategies. Manage asset creation, execution, and performance reporting for each campaign or asset execution. • Content Development: Collaborate with Penske's marketing team and agency partners to review and refine content and creative design for recruitment advertising. Focus on raising awareness of our company culture and converting candidates for open positions. This could include video and/or photography projects and productions. • Media Integration: Coordinate media efforts with talent acquisition technology to automate lead and source tracking. Develop source tags and UTM links to track campaign effectiveness. • Key Recruitment Platforms: Maintenance and enhancement initiatives of career site and key media platforms. • Social Media Presence: Collaborate across department peers that manage recruitment marketing to plan, establish, and oversee Penske's social media presence across platforms such as Twitter, Facebook, LinkedIn, Instagram, and YouTube. Develop strategies to attract prospective employees and identify new recruitment opportunities. • Performance Optimization and Reporting: Utilize performance insights and analytics to experiment with new approaches across digital touchpoints. Optimize marketing and communications strategies based on key learnings. Partner with team to review media data and reporting to measure overall metrics and ROI. • Candidate Experience: Monitor and manage the candidate experience and the company's digital reputation including employer review platforms. Ensure alignment of brand work with recruitment marketing efforts including company profiles and even • Leadership and Communication: Provide strong leadership and communication, inspiring cross-functional teams to achieve both short-term and long-term creative and brand objectives. • Industry Trends: Stay current with industry and marketing trends, continuously researching innovative channels and ideas to advance our branding and marketing efforts. • Adaptability: Thrive in a dynamic, fast-paced environment, managing a high volume of activity and adapting to changing needs. QUALIFICATIONS: • Education: Bachelor's degree in Marketing, Communications, Human Resources, or a related field. • Experience: o At least 5 years in leading employer branding and recruitment marketing is required. o 2-4 years of experience in campaign design and management is required. o Prior experience in Talent Acquisition or Recruiting is a highly preferred. o At least 2 years of demonstrated leadership, optimally leading direct reports is highly preferred. Minimally, must have experience leading the work of teams. • Skills and Knowledge: o Expertise in multi-channel media strategy and recruitment marketing programs. o Deep understanding of social media platforms and paid marketing strategies. o Ability to analyze and communicate ROI, KPIs, and reporting metrics effectively. o Strong project management experience with demonstrated success o Strong negotiation and management skills with media partners and vendors. o Proven ability to deliver compelling and engaging presentations that effectively communicate key messages and drive audience engagement. Exceptional written and verbal communication skills. • Additional Requirements: o Ability to manage multiple projects simultaneously with a hands-on, proactive approach. o Ability to work in a fast-paced dynamic environment. o Regular, predictable, full attendance is an essential function of the job o Willingness to travel as needed (up to 20%). Travel as needed (up to 20%), adhere to the required schedule, and complete necessary employment screenings, including background checks (past employment, education, and criminal history) and drug testing. o Perform additional tasks as assigned by the employer brand director. PHYSICAL REQUIREMENTS: • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate must regularly lift and /or move up to twenty-five pounds, frequently lift and/or move up to fifty pounds. • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. • While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Human Resources Job Family: Human Resources Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID:
04/19/2026
Full time
POSITION SUMMARY: Are you a strategic thinker with a flair for brand creative design? Do you have a strong desire to help an organization attract top talent? Penske is seeking an Employer Brand Manager - Campaign Design and Creative to join our dynamic Talent Acquisition team. This role will focus on amplifying our presence, elevate our brand story, reaching talent for our targeted roles, and position us as an employer of choice. In this role, you will spearhead employer brand campaigns across various channels, crafting compelling narratives that resonate both internally and externally. If you have a passion for employer branding, a track record in campaign design, and a knack for cross-channel digital strategy, this is the perfect opportunity for you. Qualified candidates will have at least 5 years of experience leading employer brand initiatives preferably within a large, multi-site organization. Proven experience in leading brand awareness efforts, recruitment strategies, and demonstrating strong project management excellence will set you apart. Optimal candidates will have prior supervisory experience of direct reports and demonstrates success of getting work done through others. This role will have strong collaboration with our corporate Marketing partners and external brand partners. Join us to shape and showcase our employer brand and make a lasting impact! Penske recognizes the importance of meaningful work and opportunities to gain new skills and perspectives through multiple development channels. This position will be based out of our Corporate offices in Green Hills, PA, with a hybrid work schedule of 4 days in the office. JOB RESPONSIBILITIES: • Brand Narrative: Create and promote a strong, consistent brand narrative through various mediums. Suggest visual and video content needs and guide messaging and asset creation. Maintain an asset lifecycle project map and an ongoing content calendar. • Design Concepts: Develop quarterly marketing design concepts that align with business hiring objectives. Create content that highlights our company, culture, work environment, job opportunities, and events. • Campaign Management: Collaborate with employer brand leadership, marketing teams, and third-party agencies to oversee the strategic planning, creation, and execution of multi-channel content. Focus on social media and digital platforms to enhance awareness of the Penske employer brand and company culture. • Creative Collaboration: Work closely with cross-functional partners and agency creative teams to develop and implement campaigns, career site experiences, and channel-specific creative strategies. Manage asset creation, execution, and performance reporting for each campaign or asset execution. • Content Development: Collaborate with Penske's marketing team and agency partners to review and refine content and creative design for recruitment advertising. Focus on raising awareness of our company culture and converting candidates for open positions. This could include video and/or photography projects and productions. • Media Integration: Coordinate media efforts with talent acquisition technology to automate lead and source tracking. Develop source tags and UTM links to track campaign effectiveness. • Key Recruitment Platforms: Maintenance and enhancement initiatives of career site and key media platforms. • Social Media Presence: Collaborate across department peers that manage recruitment marketing to plan, establish, and oversee Penske's social media presence across platforms such as Twitter, Facebook, LinkedIn, Instagram, and YouTube. Develop strategies to attract prospective employees and identify new recruitment opportunities. • Performance Optimization and Reporting: Utilize performance insights and analytics to experiment with new approaches across digital touchpoints. Optimize marketing and communications strategies based on key learnings. Partner with team to review media data and reporting to measure overall metrics and ROI. • Candidate Experience: Monitor and manage the candidate experience and the company's digital reputation including employer review platforms. Ensure alignment of brand work with recruitment marketing efforts including company profiles and even • Leadership and Communication: Provide strong leadership and communication, inspiring cross-functional teams to achieve both short-term and long-term creative and brand objectives. • Industry Trends: Stay current with industry and marketing trends, continuously researching innovative channels and ideas to advance our branding and marketing efforts. • Adaptability: Thrive in a dynamic, fast-paced environment, managing a high volume of activity and adapting to changing needs. QUALIFICATIONS: • Education: Bachelor's degree in Marketing, Communications, Human Resources, or a related field. • Experience: o At least 5 years in leading employer branding and recruitment marketing is required. o 2-4 years of experience in campaign design and management is required. o Prior experience in Talent Acquisition or Recruiting is a highly preferred. o At least 2 years of demonstrated leadership, optimally leading direct reports is highly preferred. Minimally, must have experience leading the work of teams. • Skills and Knowledge: o Expertise in multi-channel media strategy and recruitment marketing programs. o Deep understanding of social media platforms and paid marketing strategies. o Ability to analyze and communicate ROI, KPIs, and reporting metrics effectively. o Strong project management experience with demonstrated success o Strong negotiation and management skills with media partners and vendors. o Proven ability to deliver compelling and engaging presentations that effectively communicate key messages and drive audience engagement. Exceptional written and verbal communication skills. • Additional Requirements: o Ability to manage multiple projects simultaneously with a hands-on, proactive approach. o Ability to work in a fast-paced dynamic environment. o Regular, predictable, full attendance is an essential function of the job o Willingness to travel as needed (up to 20%). Travel as needed (up to 20%), adhere to the required schedule, and complete necessary employment screenings, including background checks (past employment, education, and criminal history) and drug testing. o Perform additional tasks as assigned by the employer brand director. PHYSICAL REQUIREMENTS: • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate must regularly lift and /or move up to twenty-five pounds, frequently lift and/or move up to fifty pounds. • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. • While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Human Resources Job Family: Human Resources Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID:
AMER Commissioning Mechanical SME, AMER Commissioning
Amazon Data Services, Inc. Atlanta, Georgia
Amazon Web Services (AWS) is seeking a Principal Level Commissioning Engineer to support the development and implementation of all aspects of the Commissioning Program for leased/owned data centers. This role, with an expert-level focus on the mechanical discipline of Commissioning, will serve as the primary liaison between Senior Engineers, Principal Engineers, Senior Managers, Directors, and VPs across the AWS team and external Commissioning Vendors. As a leader in the Data Center Capacity Delivery (DCCD) organization, you will research, develop, and ensure meticulous and timely delivery of our Data Centers. Principal Commissioning Engineers are hands-on, producing both detailed technical work and high-level program designs and process frameworks. They will aid in establishing testing methodologies, drive standardization, and increase quality across all AWS building sites. The successful candidate will have extensive experience in commissioning, program development and sustainment, and cross-functional collaboration. They must have a proven record of leading commissioning programs on large-scale critical infrastructure deployments, including Quality Control (QC), Startup, Functional Performance Testing (FPT), Integrated System Testing (IST), and cost- and schedule-mitigating measures. This position requires excellence in a fast-paced environment and the ability to manage concurrent responsibilities while supporting parallel initiatives. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Serve as the Subject Matter Expert (SME) for mechanical systems and the commissioning program for AWS leased/owned data centers Lead and support AWS pre-construction and construction management teams for new data center design and process improvement Lead and support AWS product teams and Principal Engineering for new data center design, new products, and product enhancements Lead and support reviews of design specifications, testing requirements, and test procedures and standards for adherence to commissioning specifications Lead and support workshops that drive alignment on key issues, construction practices, data center designs, and initiatives with the focus of increasing the effectiveness of construction and commissioning while enhancing customer experience and operational excellence Assist in Development and delivery of technical training programs for commissioning teams, to ensure consistency in procedures and knowledge transfer Conduct regular quality assurance audits of commissioning processes, documentation, and field execution to maintain high standards and identify areas for improvement Lead Correction of Errors (COE) investigations, root cause analysis (RCA), and implementation of preventive measures to enhance system reliability and operational efficiency Participate in technical interviews for commissioning team members and contractors, ensuring the selection of qualified personnel aligned with AWS standards Additional Job Requirements Ability and willingness to travel domestic and internationally for up to 50% of the year. Required to provide personal transportation for meetings and job visits away from the office; reimbursed. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS • Bachelor's degree in Electrical/Mechanical Engineering or equivalent, or relevant discipline work experience • 7+ years' experience directly related to the commissioning/startup of data centers/critical infrastructure or large-scale, utility systems, mechanical and electrical plant and experience with large infrastructure project execution. • Strong understanding of construction processes, mechanical and electrical systems, and commissioning methodologies. • Knowledge of industry standards/best practices related to Commissioning. • Strategic thinking and long-term vision for technical direction PREFERRED QUALIFICATIONS • Ability to influence and lead without direct authority • Works independently while earning trust, building strong rapport across a broader team • Project and program management skills • Clear and concise in verbal and written communications • Cross-functional collaboration and stakeholder management • Mentorship and development of junior engineers • Business acumen and understanding of organizational goals Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, GA, Atlanta - 136 800.00 USD annually
04/19/2026
Full time
Amazon Web Services (AWS) is seeking a Principal Level Commissioning Engineer to support the development and implementation of all aspects of the Commissioning Program for leased/owned data centers. This role, with an expert-level focus on the mechanical discipline of Commissioning, will serve as the primary liaison between Senior Engineers, Principal Engineers, Senior Managers, Directors, and VPs across the AWS team and external Commissioning Vendors. As a leader in the Data Center Capacity Delivery (DCCD) organization, you will research, develop, and ensure meticulous and timely delivery of our Data Centers. Principal Commissioning Engineers are hands-on, producing both detailed technical work and high-level program designs and process frameworks. They will aid in establishing testing methodologies, drive standardization, and increase quality across all AWS building sites. The successful candidate will have extensive experience in commissioning, program development and sustainment, and cross-functional collaboration. They must have a proven record of leading commissioning programs on large-scale critical infrastructure deployments, including Quality Control (QC), Startup, Functional Performance Testing (FPT), Integrated System Testing (IST), and cost- and schedule-mitigating measures. This position requires excellence in a fast-paced environment and the ability to manage concurrent responsibilities while supporting parallel initiatives. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Serve as the Subject Matter Expert (SME) for mechanical systems and the commissioning program for AWS leased/owned data centers Lead and support AWS pre-construction and construction management teams for new data center design and process improvement Lead and support AWS product teams and Principal Engineering for new data center design, new products, and product enhancements Lead and support reviews of design specifications, testing requirements, and test procedures and standards for adherence to commissioning specifications Lead and support workshops that drive alignment on key issues, construction practices, data center designs, and initiatives with the focus of increasing the effectiveness of construction and commissioning while enhancing customer experience and operational excellence Assist in Development and delivery of technical training programs for commissioning teams, to ensure consistency in procedures and knowledge transfer Conduct regular quality assurance audits of commissioning processes, documentation, and field execution to maintain high standards and identify areas for improvement Lead Correction of Errors (COE) investigations, root cause analysis (RCA), and implementation of preventive measures to enhance system reliability and operational efficiency Participate in technical interviews for commissioning team members and contractors, ensuring the selection of qualified personnel aligned with AWS standards Additional Job Requirements Ability and willingness to travel domestic and internationally for up to 50% of the year. Required to provide personal transportation for meetings and job visits away from the office; reimbursed. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS • Bachelor's degree in Electrical/Mechanical Engineering or equivalent, or relevant discipline work experience • 7+ years' experience directly related to the commissioning/startup of data centers/critical infrastructure or large-scale, utility systems, mechanical and electrical plant and experience with large infrastructure project execution. • Strong understanding of construction processes, mechanical and electrical systems, and commissioning methodologies. • Knowledge of industry standards/best practices related to Commissioning. • Strategic thinking and long-term vision for technical direction PREFERRED QUALIFICATIONS • Ability to influence and lead without direct authority • Works independently while earning trust, building strong rapport across a broader team • Project and program management skills • Clear and concise in verbal and written communications • Cross-functional collaboration and stakeholder management • Mentorship and development of junior engineers • Business acumen and understanding of organizational goals Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, GA, Atlanta - 136 800.00 USD annually
USAA
Inside Senior Property Adjuster
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday - Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serves as an informal resource for team members. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Experience handling water loss claims including water mitigation, water loss estimating and reconciliation Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX) Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.) Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Proficiency in Xactimate (Level 1 and/or Level 2 certification) Experience in a call center environment Currently hold an active Adjuster License Bachelor's degree US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590 - $114,450 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/19/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday - Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serves as an informal resource for team members. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Experience handling water loss claims including water mitigation, water loss estimating and reconciliation Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX) Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.) Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Proficiency in Xactimate (Level 1 and/or Level 2 certification) Experience in a call center environment Currently hold an active Adjuster License Bachelor's degree US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590 - $114,450 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Director, Claims Operations (Field)
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and be accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. You will be responsible for leading execution change management, claims strategies, leader development and technology adoption. You will drive execution of operational risk management, regulatory compliance training, policies, and procedures across multiple teams. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. This director will support Texas and Colorado and you should currently live in either. Relocation assistance is not available for this position. What you'll do: Select, develop, lead, and hold managers accountable for serving members and providing appropriate solutions in auto, property, and other claims operations through their teams. Consistently coach managers on leading their teams on claims handling, inspecting, and reviewing quality of claims and responding to escalations. Be responsible for achievement of assigned goals, objectives, and scorecard deliverables. Plan, organize, and control the resources to deliver the appropriate claims service. Be accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provide guidance on technical matters, monitors claims reserves and extends settlement authority. Be responsible for service, loss control, and loss adjustment expense. Identify trends and develop action plans as appropriate. Understand, research, and work to influence the financial impact for their respective business area. Inspire a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Create conditions for success remove obstacles, lead, and champion change. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: 15 or more years of experience leading Auto Physical Damage claims operations. Demonstrated ability to effectively lead through strategic and organizational changes delivering intended results and outcomes. Advanced technical knowledge of Auto Physical Damage estimating and current repair processes. Experience successfully leading claims operations in multiple geographies. Strong analytical skills to assess complex claim situations, make informed decisions and implement effective solutions. Currently hold an ICAR Pro Level III designation. Bachelor's degree. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/19/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and be accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. You will be responsible for leading execution change management, claims strategies, leader development and technology adoption. You will drive execution of operational risk management, regulatory compliance training, policies, and procedures across multiple teams. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. This director will support Texas and Colorado and you should currently live in either. Relocation assistance is not available for this position. What you'll do: Select, develop, lead, and hold managers accountable for serving members and providing appropriate solutions in auto, property, and other claims operations through their teams. Consistently coach managers on leading their teams on claims handling, inspecting, and reviewing quality of claims and responding to escalations. Be responsible for achievement of assigned goals, objectives, and scorecard deliverables. Plan, organize, and control the resources to deliver the appropriate claims service. Be accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provide guidance on technical matters, monitors claims reserves and extends settlement authority. Be responsible for service, loss control, and loss adjustment expense. Identify trends and develop action plans as appropriate. Understand, research, and work to influence the financial impact for their respective business area. Inspire a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Create conditions for success remove obstacles, lead, and champion change. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: 15 or more years of experience leading Auto Physical Damage claims operations. Demonstrated ability to effectively lead through strategic and organizational changes delivering intended results and outcomes. Advanced technical knowledge of Auto Physical Damage estimating and current repair processes. Experience successfully leading claims operations in multiple geographies. Strong analytical skills to assess complex claim situations, make informed decisions and implement effective solutions. Currently hold an ICAR Pro Level III designation. Bachelor's degree. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Inside Property Adjuster
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims Knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. Ability to prioritize and multi-task, including navigating through multiple business applications. May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 1+ years relevant property adjusting claims of moderate complexity Experience desk adjusting residential property claims to include water, roof, and personal property File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) Currently hold an active P&C Adjuster license Experience working directly for a standard insurance carrier Experience in a all center environment US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/19/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims Knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. Ability to prioritize and multi-task, including navigating through multiple business applications. May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 1+ years relevant property adjusting claims of moderate complexity Experience desk adjusting residential property claims to include water, roof, and personal property File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) Currently hold an active P&C Adjuster license Experience working directly for a standard insurance carrier Experience in a all center environment US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Property Adjuster Specialist - Field
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role in the Colorado Springs area. Candidates who are willing and able to work in this area are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Successful completion of a job-related assessment may be required. What sets you apart: Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability. Residential property field adjusting experience with dwelling, structure and additional living expenses. Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions) Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing Active Property & Casualty adjuster license Currently reside in the Colorado Springs area, enabling quicker response times for local claims and a better understanding of regional risks US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $72,080 - $129,740. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/19/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role in the Colorado Springs area. Candidates who are willing and able to work in this area are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Successful completion of a job-related assessment may be required. What sets you apart: Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability. Residential property field adjusting experience with dwelling, structure and additional living expenses. Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions) Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing Active Property & Casualty adjuster license Currently reside in the Colorado Springs area, enabling quicker response times for local claims and a better understanding of regional risks US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $72,080 - $129,740. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Director of Fundraising Data and Systems
Metropolitan Ministries, Inc. Tampa, Florida
Description: About Us: If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: Salary: $75,000 - $80,000 Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. Preventative care is 100% covered (free) on all plans. PTO is offered to full-time and part-time employees. 11 days of PTO and 10 paid holidays annually. Option to participate in the 401K plan with employer match. $15,000 in employee Life Insurance paid for by Metropolitan Ministries. Employee Assistance Program Option to participate in supplemental group insurance plans at affordable rates. Tuition reimbursement program Training and career development. Discounted membership at the YMCA. Job Functions: The Director of Fundraising Data & Systems helps build the pipeline of donors to Metropolitan Ministries by maintaining and overseeing the accuracy and integrity of our donor database and supplementary products and solutions. Primary responsibilities include oversight of tracking and reporting of donor information and gifts, ensuring compliance with data policies, procedures, and business rules, and supporting fundraising efforts by providing data-driven insights for donor communications and fundraising. Essential Responsibilities: DATA QUALITY MANAGEMENT Complete donor database management and cleanup tasks within Virtuous CRM+, including managing custom fundraising tables and fields, implementing and maintaining data quality standards, upholding strong focus with database users on data cleanliness responsibilities, actively performing duplicate record management tasks, and establishing /maintaining automations to uphold existing and new business rules. Establish and enforce data entry rules with clear, written policies on formatting and standardizations, develop and maintain training materials and procedure documentation for database usage, perform regular data audits, troubleshoot data issues for accuracy and consistency, run data health reports, and conduct data enrichment tasks to update information. DONOR INITIATIVES, DATA REQUESTS/SEGMENTS, AND REPORTING Collaborate with marketing and fundraising leaders and partners to support donor data segmentation for targeted fundraising campaigns, personalized communications, donor recognition, and event invitations and registration. Provide data support for donor initiatives, such as planned gift/Legacy donor, fundraising events, major donor, and other initiatives, through record research, updates, automations, reporting, and analysis using queries and reporting tools in Virtuous CRM+ donor database (includes updating volunteer, employee, and other tags for cross-engagement donor initiatives tracking); build/complete approved data report/automation requests. Oversee and audit all direct mail data selects for accuracy and adherence to approved business rules and in accordance with the approved annual pro forma schedule provided by the direct mail strategy partner; provide donor analysis and troubleshoot issues; promptly build/communicate data select, codes, business rules, and other updates; create/maintain published procedure documentation for data management, requests, and reporting processes. Identify, build, validate, distribute/automate, and maintain various reports for fundraising, stewardship, and compliance purposes, including gift summaries, donor lists, and performance metrics, along with donor/volunteer engagement analytics on a weekly, monthly, quarterly, and annual basis meeting department and organization needs and deadlines. INSIGHT, TRAINING, DOCUMENTATION, AND USER SUPPORT Identify, share, and present data-driven insights to support fundraising strategies, analyze donor behavior, and identify potential fundraising opportunities and training opportunities to Donor Services, Advancement, Marketing, and other teams relevant to Virtuous CRM+ donor database and database procedures, supplementary products, and general non-profit best practices for data management. Direct users to current documentation and advise of donation processing, data cleanup, business rules, and other data management procedures. Serve as lead technical and training support for donor database and supplemental products, maintain focus on process improvements, innovative solutions, include best practices for advancing AI tech, and growth and stability within overall marketing/fundraising and philanthropy/development teams; support user roles/permissions updates and guidance within donor database for new donation processing, marketing/fundraising, and philanthropy/development staff (IT creates/sets up new user SSO accounts and promptly disables users no longer requiring access). CULTURE AND ETHICS: Demonstrate a passion for the mission, vision, and guiding values of Metropolitan Ministries. Work in a cooperative manner with staff, volunteers/interns, and collaborative partners to achieve data management and organizational goals. Provide full disclosure to prospective/existing donors in all communications to ensure their informed decisions in response to appeals for their support. Adhere to industry, organizational, and donor policies and restrictions such as code of ethics, confidentiality, gift acceptance policies, restricted gifts, government regulations, etc. Clarify, monitor, and implement the donor instructions by ensuring that expenditures are appropriate and documented properly in the organization's financial records when applicable. Meet personal goals, actively contribute to the achievements of the team, support departmental KPIs, and work cross-functionally and collaboratively; support organizational goals as stated in the annual plan. Support the holiday center operation as directed. INDUSTRY KNOWLEDGE: Continually expand personal nonprofit fundraising knowledge by staying abreast of national, state, local trends, and laws for fundraising in general and related to enhancing performance and effectiveness in database administration, data management, fundraising, and non-profit management. Participate in regular Cross-functional team, Direct Report team, and All Staff meetings. Requirements: Education and Experience: Significant experience in data management and tracking in a customer service, marketing, and/or fundraising environment. Desired minimum B.A. or B.S. degree in a related field with 2 years of related experience or a 4-year equivalent combination of education and experience. Attention to detail is required for Essential Responsibilities outlined. Skills Requirements: Excellent written and oral communication skills. Must be able to communicate effectively in English. Ability to plan and organize work and handle job-related matters in a professional manner. Critical thinker and problem-solving and good time management skills are necessary. Must be able to work well under pressure and meet deadlines. Must be able to demonstrate advanced computer skills and problem-solving ability with software. Must be proficient with querying and reporting. Demonstrated proficiency with Virtuous CRM+ database required. Web-based research tools and Microsoft Office products knowledge required, including Excel and Outlook. Must be able to work independently and as a team player. Solutions-focused and customer service mindset is necessary. Requires heart for ministry and comfort working with poor and homeless families and individuals. Requires understanding of poverty, a high degree of maturity, strong inter-personal skills, and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner. Knowledge of community resources available to homeless population. Must demonstrate maturity and sensitivity to issues of faith, culture, and other sources of diversity. Ability to work as part of a team within a multi-disciplinary framework. Physical Requirements: Physical, emotional, and spiritual stamina to handle job-related issues and stress. Must be able to operate all components of a computer for several hours at a time. Other: Must pass applicable pre-employment screening and demonstrate legal authorization to work in the United States. Ability to accommodate a flexible work schedule, including evenings and weekends, and particularly, but not limited to holiday months (October-December). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply click apply for full job details
04/19/2026
Full time
Description: About Us: If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: Salary: $75,000 - $80,000 Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. Preventative care is 100% covered (free) on all plans. PTO is offered to full-time and part-time employees. 11 days of PTO and 10 paid holidays annually. Option to participate in the 401K plan with employer match. $15,000 in employee Life Insurance paid for by Metropolitan Ministries. Employee Assistance Program Option to participate in supplemental group insurance plans at affordable rates. Tuition reimbursement program Training and career development. Discounted membership at the YMCA. Job Functions: The Director of Fundraising Data & Systems helps build the pipeline of donors to Metropolitan Ministries by maintaining and overseeing the accuracy and integrity of our donor database and supplementary products and solutions. Primary responsibilities include oversight of tracking and reporting of donor information and gifts, ensuring compliance with data policies, procedures, and business rules, and supporting fundraising efforts by providing data-driven insights for donor communications and fundraising. Essential Responsibilities: DATA QUALITY MANAGEMENT Complete donor database management and cleanup tasks within Virtuous CRM+, including managing custom fundraising tables and fields, implementing and maintaining data quality standards, upholding strong focus with database users on data cleanliness responsibilities, actively performing duplicate record management tasks, and establishing /maintaining automations to uphold existing and new business rules. Establish and enforce data entry rules with clear, written policies on formatting and standardizations, develop and maintain training materials and procedure documentation for database usage, perform regular data audits, troubleshoot data issues for accuracy and consistency, run data health reports, and conduct data enrichment tasks to update information. DONOR INITIATIVES, DATA REQUESTS/SEGMENTS, AND REPORTING Collaborate with marketing and fundraising leaders and partners to support donor data segmentation for targeted fundraising campaigns, personalized communications, donor recognition, and event invitations and registration. Provide data support for donor initiatives, such as planned gift/Legacy donor, fundraising events, major donor, and other initiatives, through record research, updates, automations, reporting, and analysis using queries and reporting tools in Virtuous CRM+ donor database (includes updating volunteer, employee, and other tags for cross-engagement donor initiatives tracking); build/complete approved data report/automation requests. Oversee and audit all direct mail data selects for accuracy and adherence to approved business rules and in accordance with the approved annual pro forma schedule provided by the direct mail strategy partner; provide donor analysis and troubleshoot issues; promptly build/communicate data select, codes, business rules, and other updates; create/maintain published procedure documentation for data management, requests, and reporting processes. Identify, build, validate, distribute/automate, and maintain various reports for fundraising, stewardship, and compliance purposes, including gift summaries, donor lists, and performance metrics, along with donor/volunteer engagement analytics on a weekly, monthly, quarterly, and annual basis meeting department and organization needs and deadlines. INSIGHT, TRAINING, DOCUMENTATION, AND USER SUPPORT Identify, share, and present data-driven insights to support fundraising strategies, analyze donor behavior, and identify potential fundraising opportunities and training opportunities to Donor Services, Advancement, Marketing, and other teams relevant to Virtuous CRM+ donor database and database procedures, supplementary products, and general non-profit best practices for data management. Direct users to current documentation and advise of donation processing, data cleanup, business rules, and other data management procedures. Serve as lead technical and training support for donor database and supplemental products, maintain focus on process improvements, innovative solutions, include best practices for advancing AI tech, and growth and stability within overall marketing/fundraising and philanthropy/development teams; support user roles/permissions updates and guidance within donor database for new donation processing, marketing/fundraising, and philanthropy/development staff (IT creates/sets up new user SSO accounts and promptly disables users no longer requiring access). CULTURE AND ETHICS: Demonstrate a passion for the mission, vision, and guiding values of Metropolitan Ministries. Work in a cooperative manner with staff, volunteers/interns, and collaborative partners to achieve data management and organizational goals. Provide full disclosure to prospective/existing donors in all communications to ensure their informed decisions in response to appeals for their support. Adhere to industry, organizational, and donor policies and restrictions such as code of ethics, confidentiality, gift acceptance policies, restricted gifts, government regulations, etc. Clarify, monitor, and implement the donor instructions by ensuring that expenditures are appropriate and documented properly in the organization's financial records when applicable. Meet personal goals, actively contribute to the achievements of the team, support departmental KPIs, and work cross-functionally and collaboratively; support organizational goals as stated in the annual plan. Support the holiday center operation as directed. INDUSTRY KNOWLEDGE: Continually expand personal nonprofit fundraising knowledge by staying abreast of national, state, local trends, and laws for fundraising in general and related to enhancing performance and effectiveness in database administration, data management, fundraising, and non-profit management. Participate in regular Cross-functional team, Direct Report team, and All Staff meetings. Requirements: Education and Experience: Significant experience in data management and tracking in a customer service, marketing, and/or fundraising environment. Desired minimum B.A. or B.S. degree in a related field with 2 years of related experience or a 4-year equivalent combination of education and experience. Attention to detail is required for Essential Responsibilities outlined. Skills Requirements: Excellent written and oral communication skills. Must be able to communicate effectively in English. Ability to plan and organize work and handle job-related matters in a professional manner. Critical thinker and problem-solving and good time management skills are necessary. Must be able to work well under pressure and meet deadlines. Must be able to demonstrate advanced computer skills and problem-solving ability with software. Must be proficient with querying and reporting. Demonstrated proficiency with Virtuous CRM+ database required. Web-based research tools and Microsoft Office products knowledge required, including Excel and Outlook. Must be able to work independently and as a team player. Solutions-focused and customer service mindset is necessary. Requires heart for ministry and comfort working with poor and homeless families and individuals. Requires understanding of poverty, a high degree of maturity, strong inter-personal skills, and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner. Knowledge of community resources available to homeless population. Must demonstrate maturity and sensitivity to issues of faith, culture, and other sources of diversity. Ability to work as part of a team within a multi-disciplinary framework. Physical Requirements: Physical, emotional, and spiritual stamina to handle job-related issues and stress. Must be able to operate all components of a computer for several hours at a time. Other: Must pass applicable pre-employment screening and demonstrate legal authorization to work in the United States. Ability to accommodate a flexible work schedule, including evenings and weekends, and particularly, but not limited to holiday months (October-December). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply click apply for full job details
Facilities Maintenance Technician
Quadrant Health Group Windsor, New Jersey
Join our dynamic team at Quadrant Health Group! Wellness Recovery Center NJ, a proud member of the Quadrant Health Group, is seeking passionate and skilled Clinical Support Technicians to join our growing team. Our Outpatient facility in West Windsor, NJ, provides a unique blend of traditional and holistic therapies in PHP and IOP settings, offering a path to lasting recovery. The ideal candidate will provide essential support to our clinical staff, ensuring efficient and effective client flow and contributing to a positive client experience. You will play a crucial role in empowering individuals to achieve their personal and therapeutic goals. About Quadrant Health Group: At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth. What You'll Do: The Clinical Support Technician fulfills the assigned role as part of the treatment team - to maintain the wellbeing of clients and the integrity of the program. Additionally, the Clinical Support Technician provides client supervision and staff/unit support as assigned. This position reports to the Director of Operations. Shits Available: Overnight- 12am-8:30am Full-time You must be available to work weekends or partial weekend shifts. Major Tasks, Duties and Responsibilities: Client Interaction & Support: • Develop and maintain professional, supportive relationships with clients and staff. • Provide emotional support, encouragement, and guidance to clients and their families. • Support clients' comfort and safety in the residential environment. • Listen attentively, document client behavior, and report observations to clinical staff. • Maintain strict client confidentiality at all times. Clinical & Administrative Tasks: • Collect and supervise urine analysis (U/A) testing, ensuring proper reporting, documentation in the EMR, and disposal of samples. • Observe self-administration of medication and document thoroughly. • Document all medications in the hardcopy Centrally Stored Medication Log and the EMR. • Complete intake assessments and consents with clients. • Conduct patient rounds every 30 minutes. • Complete vital signs (blood pressure, oxygen saturation, temperature, pulse, respiration). • Complete contraband searches and random room searches. Group & Activity Facilitation: • Facilitate groups, outings, and educational sessions. • Transport clients to meetings and appointments. Team Collaboration & Communication: • Provide crisis intervention and promote a healthy residential and working environment. • Maintain compliance with all applicable regulations and ethical standards. • Participate in team meetings and training sessions as needed. What You'll Bring: Skills, Knowledge and Competencies: • Strong understanding of medical terminology and procedures. • Excellent communication and interpersonal skills. • Ability to work effectively in a fast-paced environment. • Knowledge of the philosophy of all pathways to recovery • Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. • Proficiency in basic computer skills and electronic health records (EHR) systems, KIPU. • Basic knowledge of referrals, both in and out of the organization. • Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care. • Strong attention to detail and organizational and time-management skills. Qualifications: • High School Diploma or equivalent. • Previous experience in a clinical or healthcare setting preferred. • Current CPR and First Aid Certification. • Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment. Why Join Quadrant Health Group? • Competitive salary commensurate with experience. • Comprehensive benefits package, including medical, dental, and vision insurance. • Paid time off, sick time and holidays. • Opportunities for professional development and growth. • A supportive and collaborative work environment. • A chance to make a meaningful impact on the lives of our clients. Compensation details: 18-20 Hourly Wage PI54ed88a0fdb0-1170
04/18/2026
Full time
Join our dynamic team at Quadrant Health Group! Wellness Recovery Center NJ, a proud member of the Quadrant Health Group, is seeking passionate and skilled Clinical Support Technicians to join our growing team. Our Outpatient facility in West Windsor, NJ, provides a unique blend of traditional and holistic therapies in PHP and IOP settings, offering a path to lasting recovery. The ideal candidate will provide essential support to our clinical staff, ensuring efficient and effective client flow and contributing to a positive client experience. You will play a crucial role in empowering individuals to achieve their personal and therapeutic goals. About Quadrant Health Group: At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth. What You'll Do: The Clinical Support Technician fulfills the assigned role as part of the treatment team - to maintain the wellbeing of clients and the integrity of the program. Additionally, the Clinical Support Technician provides client supervision and staff/unit support as assigned. This position reports to the Director of Operations. Shits Available: Overnight- 12am-8:30am Full-time You must be available to work weekends or partial weekend shifts. Major Tasks, Duties and Responsibilities: Client Interaction & Support: • Develop and maintain professional, supportive relationships with clients and staff. • Provide emotional support, encouragement, and guidance to clients and their families. • Support clients' comfort and safety in the residential environment. • Listen attentively, document client behavior, and report observations to clinical staff. • Maintain strict client confidentiality at all times. Clinical & Administrative Tasks: • Collect and supervise urine analysis (U/A) testing, ensuring proper reporting, documentation in the EMR, and disposal of samples. • Observe self-administration of medication and document thoroughly. • Document all medications in the hardcopy Centrally Stored Medication Log and the EMR. • Complete intake assessments and consents with clients. • Conduct patient rounds every 30 minutes. • Complete vital signs (blood pressure, oxygen saturation, temperature, pulse, respiration). • Complete contraband searches and random room searches. Group & Activity Facilitation: • Facilitate groups, outings, and educational sessions. • Transport clients to meetings and appointments. Team Collaboration & Communication: • Provide crisis intervention and promote a healthy residential and working environment. • Maintain compliance with all applicable regulations and ethical standards. • Participate in team meetings and training sessions as needed. What You'll Bring: Skills, Knowledge and Competencies: • Strong understanding of medical terminology and procedures. • Excellent communication and interpersonal skills. • Ability to work effectively in a fast-paced environment. • Knowledge of the philosophy of all pathways to recovery • Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. • Proficiency in basic computer skills and electronic health records (EHR) systems, KIPU. • Basic knowledge of referrals, both in and out of the organization. • Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care. • Strong attention to detail and organizational and time-management skills. Qualifications: • High School Diploma or equivalent. • Previous experience in a clinical or healthcare setting preferred. • Current CPR and First Aid Certification. • Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment. Why Join Quadrant Health Group? • Competitive salary commensurate with experience. • Comprehensive benefits package, including medical, dental, and vision insurance. • Paid time off, sick time and holidays. • Opportunities for professional development and growth. • A supportive and collaborative work environment. • A chance to make a meaningful impact on the lives of our clients. Compensation details: 18-20 Hourly Wage PI54ed88a0fdb0-1170
USAA
Inside Property Adjuster
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims Knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. Ability to prioritize and multi-task, including navigating through multiple business applications. May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 1+ years relevant property adjusting claims of moderate complexity Experience desk adjusting residential property claims to include water, roof, and personal property File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) Currently hold an active P&C Adjuster license Experience working directly for a standard insurance carrier Experience in a all center environment US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/18/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims Knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. Ability to prioritize and multi-task, including navigating through multiple business applications. May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 1+ years relevant property adjusting claims of moderate complexity Experience desk adjusting residential property claims to include water, roof, and personal property File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) Currently hold an active P&C Adjuster license Experience working directly for a standard insurance carrier Experience in a all center environment US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Inside Senior Property Adjuster
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday - Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serves as an informal resource for team members. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Experience handling water loss claims including water mitigation, water loss estimating and reconciliation Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX) Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.) Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Proficiency in Xactimate (Level 1 and/or Level 2 certification) Experience in a call center environment Currently hold an active Adjuster License Bachelor's degree US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590 - $114,450 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/18/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday - Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serves as an informal resource for team members. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Experience handling water loss claims including water mitigation, water loss estimating and reconciliation Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX) Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.) Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Proficiency in Xactimate (Level 1 and/or Level 2 certification) Experience in a call center environment Currently hold an active Adjuster License Bachelor's degree US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590 - $114,450 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Property Adjuster Specialist - Field
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role in the Colorado Springs area. Candidates who are willing and able to work in this area are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Successful completion of a job-related assessment may be required. What sets you apart: Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability. Residential property field adjusting experience with dwelling, structure and additional living expenses. Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions) Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing Active Property & Casualty adjuster license Currently reside in the Colorado Springs area, enabling quicker response times for local claims and a better understanding of regional risks US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $72,080 - $129,740. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/18/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role in the Colorado Springs area. Candidates who are willing and able to work in this area are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Successful completion of a job-related assessment may be required. What sets you apart: Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability. Residential property field adjusting experience with dwelling, structure and additional living expenses. Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions) Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing Active Property & Casualty adjuster license Currently reside in the Colorado Springs area, enabling quicker response times for local claims and a better understanding of regional risks US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $72,080 - $129,740. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Preventative Maintenance Technician
Quadrant Health Group San Francisco, California
Join our dynamic team at Marina Harbor Detox, LLC! Marina Harbor Detox, LLC, a proud member of the Quadrant Health Group, is seeking passionate and skilled Behavioral Health Technicians to join our growing team. The ideal candidate will provide essential support to our clinical staff, ensuring efficient and effective client flow and contributing to a positive client experience. You will play a crucial role in empowering individuals to achieve their personal and therapeutic goals. Full-time: Overnight Shift Full-time: Morning Shift Full-time: Swing Shift What You'll Do: The Behavioral Health Technicians fulfills the assigned role as part of the treatment team - to maintain the wellbeing of clients and the integrity of the program. Additionally, the Behavioral Health Technicians provides client supervision and staff/unit support as assigned. This position reports to the Director of Operations. Major Tasks, Duties and Responsibilities: Client Interaction & Support: Develop and maintain professional, supportive relationships with clients and staff. Provide emotional support, encouragement, and guidance to clients and their families. Support clients' comfort and safety in the residential environment. Listen attentively, document client behavior, and report observations to clinical staff. Maintain strict client confidentiality at all times. Clinical & Administrative Tasks: Collect and supervise urine analysis (U/A) testing, ensuring proper reporting, documentation in the EMR, and disposal of samples. Observe self-administration of medication and document thoroughly. Document all medications in the hardcopy Centrally Stored Medication Log and the EMR. Complete intake assessments and consents with clients. Conduct patient rounds every 30 minutes. Complete vital signs (blood pressure, oxygen saturation, temperature, pulse, respiration). Complete contraband searches and random room searches. Group & Activity Facilitation: Facilitate groups, outings, and educational sessions. Transport clients to meetings and appointments. Team Collaboration & Communication: Provide crisis intervention and promote a healthy residential and working environment. Maintain compliance with all applicable regulations and ethical standards. Participate in team meetings and training sessions as needed. What You'll Bring: Skills, Knowledge and Competencies: Strong understanding of medical terminology and procedures. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Knowledge of the philosophy and approach of the 12-step model of recovery (AA, CA, NA, Alanon). Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. Proficiency in basic computer skills and electronic health records (EHR) systems. Basic knowledge of referrals, both in and out of the organization. Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care. Strong attention to detail and organizational and time-management skills. Qualifications: Current and valid certification as a SUDRC (Substance Use Disorder Registered Counselor) or RADTI (Registered Alcohol and Drug Technician). High School Diploma or equivalent. Previous experience in a clinical or healthcare setting preferred. Current CPR and First Aid Certification. Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment. Must be able to be insured on commercial auto policy Why Join Quadrant Health Group? Competitive salary commensurate with experience. Comprehensive benefits package, including medical, dental, and vision insurance. Paid time off, sick time and holidays. Opportunities for professional development and growth. A supportive and collaborative work environment. A chance to make a meaningful impact on the lives of our clients. About Quadrant Health Group: At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth. Compensation details: 21-23 Hourly Wage PI5f7f3478b92f-1161
04/18/2026
Full time
Join our dynamic team at Marina Harbor Detox, LLC! Marina Harbor Detox, LLC, a proud member of the Quadrant Health Group, is seeking passionate and skilled Behavioral Health Technicians to join our growing team. The ideal candidate will provide essential support to our clinical staff, ensuring efficient and effective client flow and contributing to a positive client experience. You will play a crucial role in empowering individuals to achieve their personal and therapeutic goals. Full-time: Overnight Shift Full-time: Morning Shift Full-time: Swing Shift What You'll Do: The Behavioral Health Technicians fulfills the assigned role as part of the treatment team - to maintain the wellbeing of clients and the integrity of the program. Additionally, the Behavioral Health Technicians provides client supervision and staff/unit support as assigned. This position reports to the Director of Operations. Major Tasks, Duties and Responsibilities: Client Interaction & Support: Develop and maintain professional, supportive relationships with clients and staff. Provide emotional support, encouragement, and guidance to clients and their families. Support clients' comfort and safety in the residential environment. Listen attentively, document client behavior, and report observations to clinical staff. Maintain strict client confidentiality at all times. Clinical & Administrative Tasks: Collect and supervise urine analysis (U/A) testing, ensuring proper reporting, documentation in the EMR, and disposal of samples. Observe self-administration of medication and document thoroughly. Document all medications in the hardcopy Centrally Stored Medication Log and the EMR. Complete intake assessments and consents with clients. Conduct patient rounds every 30 minutes. Complete vital signs (blood pressure, oxygen saturation, temperature, pulse, respiration). Complete contraband searches and random room searches. Group & Activity Facilitation: Facilitate groups, outings, and educational sessions. Transport clients to meetings and appointments. Team Collaboration & Communication: Provide crisis intervention and promote a healthy residential and working environment. Maintain compliance with all applicable regulations and ethical standards. Participate in team meetings and training sessions as needed. What You'll Bring: Skills, Knowledge and Competencies: Strong understanding of medical terminology and procedures. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Knowledge of the philosophy and approach of the 12-step model of recovery (AA, CA, NA, Alanon). Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. Proficiency in basic computer skills and electronic health records (EHR) systems. Basic knowledge of referrals, both in and out of the organization. Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care. Strong attention to detail and organizational and time-management skills. Qualifications: Current and valid certification as a SUDRC (Substance Use Disorder Registered Counselor) or RADTI (Registered Alcohol and Drug Technician). High School Diploma or equivalent. Previous experience in a clinical or healthcare setting preferred. Current CPR and First Aid Certification. Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment. Must be able to be insured on commercial auto policy Why Join Quadrant Health Group? Competitive salary commensurate with experience. Comprehensive benefits package, including medical, dental, and vision insurance. Paid time off, sick time and holidays. Opportunities for professional development and growth. A supportive and collaborative work environment. A chance to make a meaningful impact on the lives of our clients. About Quadrant Health Group: At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth. Compensation details: 21-23 Hourly Wage PI5f7f3478b92f-1161
USAA
Director, Claims Operations (Field)
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and be accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. You will be responsible for leading execution change management, claims strategies, leader development and technology adoption. You will drive execution of operational risk management, regulatory compliance training, policies, and procedures across multiple teams. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. This director will support Texas and Colorado and you should currently live in either. Relocation assistance is not available for this position. What you'll do: Select, develop, lead, and hold managers accountable for serving members and providing appropriate solutions in auto, property, and other claims operations through their teams. Consistently coach managers on leading their teams on claims handling, inspecting, and reviewing quality of claims and responding to escalations. Be responsible for achievement of assigned goals, objectives, and scorecard deliverables. Plan, organize, and control the resources to deliver the appropriate claims service. Be accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provide guidance on technical matters, monitors claims reserves and extends settlement authority. Be responsible for service, loss control, and loss adjustment expense. Identify trends and develop action plans as appropriate. Understand, research, and work to influence the financial impact for their respective business area. Inspire a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Create conditions for success remove obstacles, lead, and champion change. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: 15 or more years of experience leading Auto Physical Damage claims operations. Demonstrated ability to effectively lead through strategic and organizational changes delivering intended results and outcomes. Advanced technical knowledge of Auto Physical Damage estimating and current repair processes. Experience successfully leading claims operations in multiple geographies. Strong analytical skills to assess complex claim situations, make informed decisions and implement effective solutions. Currently hold an ICAR Pro Level III designation. Bachelor's degree. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/18/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and be accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. You will be responsible for leading execution change management, claims strategies, leader development and technology adoption. You will drive execution of operational risk management, regulatory compliance training, policies, and procedures across multiple teams. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. This director will support Texas and Colorado and you should currently live in either. Relocation assistance is not available for this position. What you'll do: Select, develop, lead, and hold managers accountable for serving members and providing appropriate solutions in auto, property, and other claims operations through their teams. Consistently coach managers on leading their teams on claims handling, inspecting, and reviewing quality of claims and responding to escalations. Be responsible for achievement of assigned goals, objectives, and scorecard deliverables. Plan, organize, and control the resources to deliver the appropriate claims service. Be accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provide guidance on technical matters, monitors claims reserves and extends settlement authority. Be responsible for service, loss control, and loss adjustment expense. Identify trends and develop action plans as appropriate. Understand, research, and work to influence the financial impact for their respective business area. Inspire a high-performance team that works to deliver exceptional experiences to the members and achieve exceptional results. Create conditions for success remove obstacles, lead, and champion change. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: 15 or more years of experience leading Auto Physical Damage claims operations. Demonstrated ability to effectively lead through strategic and organizational changes delivering intended results and outcomes. Advanced technical knowledge of Auto Physical Damage estimating and current repair processes. Experience successfully leading claims operations in multiple geographies. Strong analytical skills to assess complex claim situations, make informed decisions and implement effective solutions. Currently hold an ICAR Pro Level III designation. Bachelor's degree. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Experienced Ford Parts Manager
Chastang Enterprises Houston, Texas
Chastang Ford, Houston, TX Parts Manager Chastang Auto Group is conducting a search for a successful Parts Manager at our Houston, TX location. The role is focused on earning and keeping customer trust and achieving best-in-class parts department financial and operational performance. Accountability, commitment, integrity, and passion for excellence are a must. Total compensation ranges from approximately $180,000 to $205,000 annually, contingent upon experience and performance. Pay includes an $84,000 salary + $6,000 annual car allowance as well 4% of the Selling Gross Profit of the Parts Department per our Ford Financial Statement. Benefits: 401k plan with company matching Paid Holidays Paid Vacations and Birthday Medical, Dental, Long-Term Disability, Critical Illness, Accident, Vision and Aflac plans Company-paid Short-Term Disability and Life Insurance Monthly dealer contributions to qualified Health Savings Accounts Employee discounts on vehicles, parts, and service work Role Overview: As the Parts Manager, you will report directly to the Fixed Operations Director/General Manager, leading the charge in optimizing departmental performance. Your focus will encompass everything from maximizing sales volume and gross profit to nurturing a culture of exceptional customer service and employee satisfaction. Key Responsibilities: Supervise all aspects of the Parts Department, ensuring efficient operations and exceptional customer service. Drive sales and profitability through strategic inventory management and sales initiatives. Foster a positive and nurturing environment for all parts associates, leading by example. Maintain high ethical standards and uphold customer privacy and satisfaction protocols. Collaborate with other department managers to resolve issues and optimize overall dealership performance. Primary Duties: Daily monitoring of sales performance by all parts counter associates about forecast by utilizing daily tracking tools. Daily monitoring and tracking of ASR parts availability and lost sales. Monitor parts obsolescence daily. Monitor and supervise the factory stock order process and parts obsolescence return process. Work with other fixed operations department managers on resolving daily challenges. Daily Monitoring of CSI index of current month and taking corrective action for negative results. Report daily to fixed operations director in all aspects of Parts Department operations; identify problem areas, performance against goals, CSI progress, etc. Daily discussion with the Fixed Operations Director about parts/service interface issues that may be negatively impacting goal attainment or compromising effective inventory management. Monitor out-of-line expense conditions and work with Fixed Ops Manager and Controller for resolution. Monitor out-of-line asset management conditions related to the parts department. i.e., open parts tickets, parts days' supply, parts obsolescence, special order parts, parts WS receivables, parts returned checks, etc., and provide problem resolution through disciplined action plans. Consistent attendance at the dealership weekly asset meeting to stay informed of the above conditions. Work with all parts department associates to ensure that daily instruction and formal training is adequate to prepare all associates for successful completion of individual job objectives. Counsel service department associates in areas of deficiency within their area of performance. Responsible for the Following Schedules: Open parts ticket report/WIP report Daily DOC/MIS WS receivables schedule Other parts receivables Parts returned checks Various associate productivity and inventory management tracking reports provided by CDK Competencies: Energetic and forward-thinking with high ethical standards. Analytical thinker with strong technical and operational focus. Well-organized team player with excellent communication skills. Trustworthy mentor with a decisive "big picture" perspective. Proficient in CDK systems. If you are up for the challenge of leading a commercial truck dealership's Parts operations to the next level, please apply. Summary: Job Type: Full-Time Salary + Commission and Bonus: Approx. $180,000 to $205,000 Benefits: 401k plan with company matching Paid Holidays Paid Vacations and Birthday Medical, Dental, Long-Term Disability, Critical Illness, Accident, Vision and Aflac plans Company-paid Short-Term Disability and Life Insurance Monthly dealer contributions to qualified Health Savings Accounts Employee discounts on vehicles, parts, and service work Day Range: Monday - Friday & some Saturdays Ability to commute/relocate: Houston, TX Required Powered by JazzHR Compensation details: 00 Yearly Salary PI88b40824c2f1-6001
04/18/2026
Full time
Chastang Ford, Houston, TX Parts Manager Chastang Auto Group is conducting a search for a successful Parts Manager at our Houston, TX location. The role is focused on earning and keeping customer trust and achieving best-in-class parts department financial and operational performance. Accountability, commitment, integrity, and passion for excellence are a must. Total compensation ranges from approximately $180,000 to $205,000 annually, contingent upon experience and performance. Pay includes an $84,000 salary + $6,000 annual car allowance as well 4% of the Selling Gross Profit of the Parts Department per our Ford Financial Statement. Benefits: 401k plan with company matching Paid Holidays Paid Vacations and Birthday Medical, Dental, Long-Term Disability, Critical Illness, Accident, Vision and Aflac plans Company-paid Short-Term Disability and Life Insurance Monthly dealer contributions to qualified Health Savings Accounts Employee discounts on vehicles, parts, and service work Role Overview: As the Parts Manager, you will report directly to the Fixed Operations Director/General Manager, leading the charge in optimizing departmental performance. Your focus will encompass everything from maximizing sales volume and gross profit to nurturing a culture of exceptional customer service and employee satisfaction. Key Responsibilities: Supervise all aspects of the Parts Department, ensuring efficient operations and exceptional customer service. Drive sales and profitability through strategic inventory management and sales initiatives. Foster a positive and nurturing environment for all parts associates, leading by example. Maintain high ethical standards and uphold customer privacy and satisfaction protocols. Collaborate with other department managers to resolve issues and optimize overall dealership performance. Primary Duties: Daily monitoring of sales performance by all parts counter associates about forecast by utilizing daily tracking tools. Daily monitoring and tracking of ASR parts availability and lost sales. Monitor parts obsolescence daily. Monitor and supervise the factory stock order process and parts obsolescence return process. Work with other fixed operations department managers on resolving daily challenges. Daily Monitoring of CSI index of current month and taking corrective action for negative results. Report daily to fixed operations director in all aspects of Parts Department operations; identify problem areas, performance against goals, CSI progress, etc. Daily discussion with the Fixed Operations Director about parts/service interface issues that may be negatively impacting goal attainment or compromising effective inventory management. Monitor out-of-line expense conditions and work with Fixed Ops Manager and Controller for resolution. Monitor out-of-line asset management conditions related to the parts department. i.e., open parts tickets, parts days' supply, parts obsolescence, special order parts, parts WS receivables, parts returned checks, etc., and provide problem resolution through disciplined action plans. Consistent attendance at the dealership weekly asset meeting to stay informed of the above conditions. Work with all parts department associates to ensure that daily instruction and formal training is adequate to prepare all associates for successful completion of individual job objectives. Counsel service department associates in areas of deficiency within their area of performance. Responsible for the Following Schedules: Open parts ticket report/WIP report Daily DOC/MIS WS receivables schedule Other parts receivables Parts returned checks Various associate productivity and inventory management tracking reports provided by CDK Competencies: Energetic and forward-thinking with high ethical standards. Analytical thinker with strong technical and operational focus. Well-organized team player with excellent communication skills. Trustworthy mentor with a decisive "big picture" perspective. Proficient in CDK systems. If you are up for the challenge of leading a commercial truck dealership's Parts operations to the next level, please apply. Summary: Job Type: Full-Time Salary + Commission and Bonus: Approx. $180,000 to $205,000 Benefits: 401k plan with company matching Paid Holidays Paid Vacations and Birthday Medical, Dental, Long-Term Disability, Critical Illness, Accident, Vision and Aflac plans Company-paid Short-Term Disability and Life Insurance Monthly dealer contributions to qualified Health Savings Accounts Employee discounts on vehicles, parts, and service work Day Range: Monday - Friday & some Saturdays Ability to commute/relocate: Houston, TX Required Powered by JazzHR Compensation details: 00 Yearly Salary PI88b40824c2f1-6001
Maintenance Technician
Quadrant Health Group San Francisco, California
Join our dynamic team at Marina Harbor Detox, LLC! Marina Harbor Detox, LLC, a proud member of the Quadrant Health Group, is seeking passionate and skilled Behavioral Health Technicians to join our growing team. The ideal candidate will provide essential support to our clinical staff, ensuring efficient and effective client flow and contributing to a positive client experience. You will play a crucial role in empowering individuals to achieve their personal and therapeutic goals. Full-time: Overnight Shift Full-time: Morning Shift Full-time: Swing Shift What You'll Do: The Behavioral Health Technicians fulfills the assigned role as part of the treatment team - to maintain the wellbeing of clients and the integrity of the program. Additionally, the Behavioral Health Technicians provides client supervision and staff/unit support as assigned. This position reports to the Director of Operations. Major Tasks, Duties and Responsibilities: Client Interaction & Support: Develop and maintain professional, supportive relationships with clients and staff. Provide emotional support, encouragement, and guidance to clients and their families. Support clients' comfort and safety in the residential environment. Listen attentively, document client behavior, and report observations to clinical staff. Maintain strict client confidentiality at all times. Clinical & Administrative Tasks: Collect and supervise urine analysis (U/A) testing, ensuring proper reporting, documentation in the EMR, and disposal of samples. Observe self-administration of medication and document thoroughly. Document all medications in the hardcopy Centrally Stored Medication Log and the EMR. Complete intake assessments and consents with clients. Conduct patient rounds every 30 minutes. Complete vital signs (blood pressure, oxygen saturation, temperature, pulse, respiration). Complete contraband searches and random room searches. Group & Activity Facilitation: Facilitate groups, outings, and educational sessions. Transport clients to meetings and appointments. Team Collaboration & Communication: Provide crisis intervention and promote a healthy residential and working environment. Maintain compliance with all applicable regulations and ethical standards. Participate in team meetings and training sessions as needed. What You'll Bring: Skills, Knowledge and Competencies: Strong understanding of medical terminology and procedures. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Knowledge of the philosophy and approach of the 12-step model of recovery (AA, CA, NA, Alanon). Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. Proficiency in basic computer skills and electronic health records (EHR) systems. Basic knowledge of referrals, both in and out of the organization. Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care. Strong attention to detail and organizational and time-management skills. Qualifications: Current and valid certification as a SUDRC (Substance Use Disorder Registered Counselor) or RADTI (Registered Alcohol and Drug Technician). High School Diploma or equivalent. Previous experience in a clinical or healthcare setting preferred. Current CPR and First Aid Certification. Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment. Must be able to be insured on commercial auto policy Why Join Quadrant Health Group? Competitive salary commensurate with experience. Comprehensive benefits package, including medical, dental, and vision insurance. Paid time off, sick time and holidays. Opportunities for professional development and growth. A supportive and collaborative work environment. A chance to make a meaningful impact on the lives of our clients. About Quadrant Health Group: At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth. Compensation details: 21-23 Hourly Wage PI5f7f3478b92f-1161
04/18/2026
Full time
Join our dynamic team at Marina Harbor Detox, LLC! Marina Harbor Detox, LLC, a proud member of the Quadrant Health Group, is seeking passionate and skilled Behavioral Health Technicians to join our growing team. The ideal candidate will provide essential support to our clinical staff, ensuring efficient and effective client flow and contributing to a positive client experience. You will play a crucial role in empowering individuals to achieve their personal and therapeutic goals. Full-time: Overnight Shift Full-time: Morning Shift Full-time: Swing Shift What You'll Do: The Behavioral Health Technicians fulfills the assigned role as part of the treatment team - to maintain the wellbeing of clients and the integrity of the program. Additionally, the Behavioral Health Technicians provides client supervision and staff/unit support as assigned. This position reports to the Director of Operations. Major Tasks, Duties and Responsibilities: Client Interaction & Support: Develop and maintain professional, supportive relationships with clients and staff. Provide emotional support, encouragement, and guidance to clients and their families. Support clients' comfort and safety in the residential environment. Listen attentively, document client behavior, and report observations to clinical staff. Maintain strict client confidentiality at all times. Clinical & Administrative Tasks: Collect and supervise urine analysis (U/A) testing, ensuring proper reporting, documentation in the EMR, and disposal of samples. Observe self-administration of medication and document thoroughly. Document all medications in the hardcopy Centrally Stored Medication Log and the EMR. Complete intake assessments and consents with clients. Conduct patient rounds every 30 minutes. Complete vital signs (blood pressure, oxygen saturation, temperature, pulse, respiration). Complete contraband searches and random room searches. Group & Activity Facilitation: Facilitate groups, outings, and educational sessions. Transport clients to meetings and appointments. Team Collaboration & Communication: Provide crisis intervention and promote a healthy residential and working environment. Maintain compliance with all applicable regulations and ethical standards. Participate in team meetings and training sessions as needed. What You'll Bring: Skills, Knowledge and Competencies: Strong understanding of medical terminology and procedures. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Knowledge of the philosophy and approach of the 12-step model of recovery (AA, CA, NA, Alanon). Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. Proficiency in basic computer skills and electronic health records (EHR) systems. Basic knowledge of referrals, both in and out of the organization. Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care. Strong attention to detail and organizational and time-management skills. Qualifications: Current and valid certification as a SUDRC (Substance Use Disorder Registered Counselor) or RADTI (Registered Alcohol and Drug Technician). High School Diploma or equivalent. Previous experience in a clinical or healthcare setting preferred. Current CPR and First Aid Certification. Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment. Must be able to be insured on commercial auto policy Why Join Quadrant Health Group? Competitive salary commensurate with experience. Comprehensive benefits package, including medical, dental, and vision insurance. Paid time off, sick time and holidays. Opportunities for professional development and growth. A supportive and collaborative work environment. A chance to make a meaningful impact on the lives of our clients. About Quadrant Health Group: At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth. Compensation details: 21-23 Hourly Wage PI5f7f3478b92f-1161
General Maintenance Technician
Quadrant Health Group San Francisco, California
Join our dynamic team at Marina Harbor Detox, LLC! Marina Harbor Detox, LLC, a proud member of the Quadrant Health Group, is seeking passionate and skilled Behavioral Health Technicians to join our growing team. The ideal candidate will provide essential support to our clinical staff, ensuring efficient and effective client flow and contributing to a positive client experience. You will play a crucial role in empowering individuals to achieve their personal and therapeutic goals. Full-time: Overnight Shift Full-time: Morning Shift Full-time: Swing Shift What You'll Do: The Behavioral Health Technicians fulfills the assigned role as part of the treatment team - to maintain the wellbeing of clients and the integrity of the program. Additionally, the Behavioral Health Technicians provides client supervision and staff/unit support as assigned. This position reports to the Director of Operations. Major Tasks, Duties and Responsibilities: Client Interaction & Support: Develop and maintain professional, supportive relationships with clients and staff. Provide emotional support, encouragement, and guidance to clients and their families. Support clients' comfort and safety in the residential environment. Listen attentively, document client behavior, and report observations to clinical staff. Maintain strict client confidentiality at all times. Clinical & Administrative Tasks: Collect and supervise urine analysis (U/A) testing, ensuring proper reporting, documentation in the EMR, and disposal of samples. Observe self-administration of medication and document thoroughly. Document all medications in the hardcopy Centrally Stored Medication Log and the EMR. Complete intake assessments and consents with clients. Conduct patient rounds every 30 minutes. Complete vital signs (blood pressure, oxygen saturation, temperature, pulse, respiration). Complete contraband searches and random room searches. Group & Activity Facilitation: Facilitate groups, outings, and educational sessions. Transport clients to meetings and appointments. Team Collaboration & Communication: Provide crisis intervention and promote a healthy residential and working environment. Maintain compliance with all applicable regulations and ethical standards. Participate in team meetings and training sessions as needed. What You'll Bring: Skills, Knowledge and Competencies: Strong understanding of medical terminology and procedures. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Knowledge of the philosophy and approach of the 12-step model of recovery (AA, CA, NA, Alanon). Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. Proficiency in basic computer skills and electronic health records (EHR) systems. Basic knowledge of referrals, both in and out of the organization. Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care. Strong attention to detail and organizational and time-management skills. Qualifications: Current and valid certification as a SUDRC (Substance Use Disorder Registered Counselor) or RADTI (Registered Alcohol and Drug Technician). High School Diploma or equivalent. Previous experience in a clinical or healthcare setting preferred. Current CPR and First Aid Certification. Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment. Must be able to be insured on commercial auto policy Why Join Quadrant Health Group? Competitive salary commensurate with experience. Comprehensive benefits package, including medical, dental, and vision insurance. Paid time off, sick time and holidays. Opportunities for professional development and growth. A supportive and collaborative work environment. A chance to make a meaningful impact on the lives of our clients. About Quadrant Health Group: At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth. Compensation details: 21-23 Hourly Wage PI5f7f3478b92f-1161
04/18/2026
Full time
Join our dynamic team at Marina Harbor Detox, LLC! Marina Harbor Detox, LLC, a proud member of the Quadrant Health Group, is seeking passionate and skilled Behavioral Health Technicians to join our growing team. The ideal candidate will provide essential support to our clinical staff, ensuring efficient and effective client flow and contributing to a positive client experience. You will play a crucial role in empowering individuals to achieve their personal and therapeutic goals. Full-time: Overnight Shift Full-time: Morning Shift Full-time: Swing Shift What You'll Do: The Behavioral Health Technicians fulfills the assigned role as part of the treatment team - to maintain the wellbeing of clients and the integrity of the program. Additionally, the Behavioral Health Technicians provides client supervision and staff/unit support as assigned. This position reports to the Director of Operations. Major Tasks, Duties and Responsibilities: Client Interaction & Support: Develop and maintain professional, supportive relationships with clients and staff. Provide emotional support, encouragement, and guidance to clients and their families. Support clients' comfort and safety in the residential environment. Listen attentively, document client behavior, and report observations to clinical staff. Maintain strict client confidentiality at all times. Clinical & Administrative Tasks: Collect and supervise urine analysis (U/A) testing, ensuring proper reporting, documentation in the EMR, and disposal of samples. Observe self-administration of medication and document thoroughly. Document all medications in the hardcopy Centrally Stored Medication Log and the EMR. Complete intake assessments and consents with clients. Conduct patient rounds every 30 minutes. Complete vital signs (blood pressure, oxygen saturation, temperature, pulse, respiration). Complete contraband searches and random room searches. Group & Activity Facilitation: Facilitate groups, outings, and educational sessions. Transport clients to meetings and appointments. Team Collaboration & Communication: Provide crisis intervention and promote a healthy residential and working environment. Maintain compliance with all applicable regulations and ethical standards. Participate in team meetings and training sessions as needed. What You'll Bring: Skills, Knowledge and Competencies: Strong understanding of medical terminology and procedures. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Knowledge of the philosophy and approach of the 12-step model of recovery (AA, CA, NA, Alanon). Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. Proficiency in basic computer skills and electronic health records (EHR) systems. Basic knowledge of referrals, both in and out of the organization. Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care. Strong attention to detail and organizational and time-management skills. Qualifications: Current and valid certification as a SUDRC (Substance Use Disorder Registered Counselor) or RADTI (Registered Alcohol and Drug Technician). High School Diploma or equivalent. Previous experience in a clinical or healthcare setting preferred. Current CPR and First Aid Certification. Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment. Must be able to be insured on commercial auto policy Why Join Quadrant Health Group? Competitive salary commensurate with experience. Comprehensive benefits package, including medical, dental, and vision insurance. Paid time off, sick time and holidays. Opportunities for professional development and growth. A supportive and collaborative work environment. A chance to make a meaningful impact on the lives of our clients. About Quadrant Health Group: At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth. Compensation details: 21-23 Hourly Wage PI5f7f3478b92f-1161
Building Maintenance Worker
Quadrant Health Group Windsor, New Jersey
Join our dynamic team at Quadrant Health Group! Wellness Recovery Center NJ, a proud member of the Quadrant Health Group, is seeking passionate and skilled Clinical Support Technicians to join our growing team. Our Outpatient facility in West Windsor, NJ, provides a unique blend of traditional and holistic therapies in PHP and IOP settings, offering a path to lasting recovery. The ideal candidate will provide essential support to our clinical staff, ensuring efficient and effective client flow and contributing to a positive client experience. You will play a crucial role in empowering individuals to achieve their personal and therapeutic goals. About Quadrant Health Group: At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth. What You'll Do: The Clinical Support Technician fulfills the assigned role as part of the treatment team - to maintain the wellbeing of clients and the integrity of the program. Additionally, the Clinical Support Technician provides client supervision and staff/unit support as assigned. This position reports to the Director of Operations. Shits Available: Overnight- 12am-8:30am Full-time You must be available to work weekends or partial weekend shifts. Major Tasks, Duties and Responsibilities: Client Interaction & Support: • Develop and maintain professional, supportive relationships with clients and staff. • Provide emotional support, encouragement, and guidance to clients and their families. • Support clients' comfort and safety in the residential environment. • Listen attentively, document client behavior, and report observations to clinical staff. • Maintain strict client confidentiality at all times. Clinical & Administrative Tasks: • Collect and supervise urine analysis (U/A) testing, ensuring proper reporting, documentation in the EMR, and disposal of samples. • Observe self-administration of medication and document thoroughly. • Document all medications in the hardcopy Centrally Stored Medication Log and the EMR. • Complete intake assessments and consents with clients. • Conduct patient rounds every 30 minutes. • Complete vital signs (blood pressure, oxygen saturation, temperature, pulse, respiration). • Complete contraband searches and random room searches. Group & Activity Facilitation: • Facilitate groups, outings, and educational sessions. • Transport clients to meetings and appointments. Team Collaboration & Communication: • Provide crisis intervention and promote a healthy residential and working environment. • Maintain compliance with all applicable regulations and ethical standards. • Participate in team meetings and training sessions as needed. What You'll Bring: Skills, Knowledge and Competencies: • Strong understanding of medical terminology and procedures. • Excellent communication and interpersonal skills. • Ability to work effectively in a fast-paced environment. • Knowledge of the philosophy of all pathways to recovery • Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. • Proficiency in basic computer skills and electronic health records (EHR) systems, KIPU. • Basic knowledge of referrals, both in and out of the organization. • Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care. • Strong attention to detail and organizational and time-management skills. Qualifications: • High School Diploma or equivalent. • Previous experience in a clinical or healthcare setting preferred. • Current CPR and First Aid Certification. • Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment. Why Join Quadrant Health Group? • Competitive salary commensurate with experience. • Comprehensive benefits package, including medical, dental, and vision insurance. • Paid time off, sick time and holidays. • Opportunities for professional development and growth. • A supportive and collaborative work environment. • A chance to make a meaningful impact on the lives of our clients. Compensation details: 18-20 Hourly Wage PI54ed88a0fdb0-1170
04/18/2026
Full time
Join our dynamic team at Quadrant Health Group! Wellness Recovery Center NJ, a proud member of the Quadrant Health Group, is seeking passionate and skilled Clinical Support Technicians to join our growing team. Our Outpatient facility in West Windsor, NJ, provides a unique blend of traditional and holistic therapies in PHP and IOP settings, offering a path to lasting recovery. The ideal candidate will provide essential support to our clinical staff, ensuring efficient and effective client flow and contributing to a positive client experience. You will play a crucial role in empowering individuals to achieve their personal and therapeutic goals. About Quadrant Health Group: At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth. What You'll Do: The Clinical Support Technician fulfills the assigned role as part of the treatment team - to maintain the wellbeing of clients and the integrity of the program. Additionally, the Clinical Support Technician provides client supervision and staff/unit support as assigned. This position reports to the Director of Operations. Shits Available: Overnight- 12am-8:30am Full-time You must be available to work weekends or partial weekend shifts. Major Tasks, Duties and Responsibilities: Client Interaction & Support: • Develop and maintain professional, supportive relationships with clients and staff. • Provide emotional support, encouragement, and guidance to clients and their families. • Support clients' comfort and safety in the residential environment. • Listen attentively, document client behavior, and report observations to clinical staff. • Maintain strict client confidentiality at all times. Clinical & Administrative Tasks: • Collect and supervise urine analysis (U/A) testing, ensuring proper reporting, documentation in the EMR, and disposal of samples. • Observe self-administration of medication and document thoroughly. • Document all medications in the hardcopy Centrally Stored Medication Log and the EMR. • Complete intake assessments and consents with clients. • Conduct patient rounds every 30 minutes. • Complete vital signs (blood pressure, oxygen saturation, temperature, pulse, respiration). • Complete contraband searches and random room searches. Group & Activity Facilitation: • Facilitate groups, outings, and educational sessions. • Transport clients to meetings and appointments. Team Collaboration & Communication: • Provide crisis intervention and promote a healthy residential and working environment. • Maintain compliance with all applicable regulations and ethical standards. • Participate in team meetings and training sessions as needed. What You'll Bring: Skills, Knowledge and Competencies: • Strong understanding of medical terminology and procedures. • Excellent communication and interpersonal skills. • Ability to work effectively in a fast-paced environment. • Knowledge of the philosophy of all pathways to recovery • Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. • Proficiency in basic computer skills and electronic health records (EHR) systems, KIPU. • Basic knowledge of referrals, both in and out of the organization. • Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care. • Strong attention to detail and organizational and time-management skills. Qualifications: • High School Diploma or equivalent. • Previous experience in a clinical or healthcare setting preferred. • Current CPR and First Aid Certification. • Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment. Why Join Quadrant Health Group? • Competitive salary commensurate with experience. • Comprehensive benefits package, including medical, dental, and vision insurance. • Paid time off, sick time and holidays. • Opportunities for professional development and growth. • A supportive and collaborative work environment. • A chance to make a meaningful impact on the lives of our clients. Compensation details: 18-20 Hourly Wage PI54ed88a0fdb0-1170

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