Clarity of South Central Indiana
Jonesville, Indiana
Description: Position Title: Center Director Department: Client Services Accountable To: Sr. Client Services Director FLSA Status: Non-exempt Results Statement: I am accountable for producing the following results: Oversee the day-to-day operation of a Clarity center, implementing approved policies and procedures and managing all volunteers and programs necessary to meet client needs. Essential Job Functions: Administration Make prayer an integral part of the day-to-day operation of the center Review client files, client advocate summaries, and offer suggestions and encouragement to volunteers Oversee record-keeping and effective follow-up of clients by volunteers Oversee scheduling of volunteers Handle routine business calls that dont require Client Services Directors assistance Interact with Sr. Director of Client Services to relate client or staff needs, progress of center, problems, and goal setting and implementation Complete and submit monthly reports and information required by Sr. Director of Client Services. Oversee, encourage, and provide direction and delegation to Center Director Assistant Collect data from Client Management System for reporting Maintain records and receipts for credit card expenses Job training and ongoing education to stay up to date on center issues and communicate and train those issues to volunteers when needed Maintain the Center appearance to keep it professional Find solutions to overcome barriers and hurdles of day to day operations Conduct yearly review of Center Director Assistant Public Relations Complete a minimum of 2 intentional, direct, and live contacts per month with community agencies, not including churches or pastors Maintain a working relationship with agencies, physicians, churches and organizations that refer clients or accept referrals from the CLARITY Represent CLARITY to pastors and churches regarding support ministries and volunteer matters Represent CLARITY to pastors, churches and organizations through meetings and speaking engagements as requested Participate and assist in fundraising activities if requested Client Services Oversee all non-medical services provided to clients Provide non-medical services for clients when client advocates are not available Maintain and update referral resource lists for volunteers and client use Inform the Sr. Director of Client Services about needed educational materials and resources for client and volunteer use Volunteer Management Assist in recruiting, selecting and interviewing possible volunteers. Follow volunteer recruiting guidelines as set forth by Sr. Director of Client Services. Provide volunteer training for receptionists, client advocates and other volunteers and assist in volunteer in-services or additional volunteer training as requested. Provide necessary supervision of volunteers who begin in-center training and orientation Develop and nurture volunteers to follow center policies and procedures Be available to communicate with volunteers for information, questions and assistance Assess in an ongoing manner the performance of volunteers and follow biblical principles for confrontation when the need arises Evaluate each volunteers performance through a yearly evaluation Miscellaneous Duties Attend regular organizational meetings of CLARITY Agree to follow and stay current on the Employee Handbook and Client Services Staff and Volunteer Policy and Procedures Manual. Agree to attend all educational and medical training as required. Perform other job-related tasks as assigned by the Sr. Director of Client Services Essential Skills and Experience Has a bachelors degree in ministry or a social service Exhibits a strong commitment and dedication to the pro-life position and sexual purity Has one year of experience as a volunteer in some ministry capacity Has two years of experience in a helping profession in a position requiring management experience or equivalent Demonstrated leadership and decision-making capability Ability to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists. Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters Exhibits skill in interpersonal communication, public speaking and problem solving Able to provide spiritual leadership, discipleship and support to volunteers Able to carry out responsibilities with little or no supervision Essential Physical Requirements and Work Environment Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include: sitting, standing, or walking for extended periods of time; operating office equipment; and lifting up to 20 pounds. Visual Acuity; ability to see and hear within normal parameters, must use hands and fingers to use keyboard and mouse; operate equipment or controls; reach above shoulder heights, below the waist; or lift to file documents or store materials throughout the work day. Proper lifting techniques required. Performance Standards: Company-Wide Performance Standards for Success The following guidelines are standard across all positions within Clarity. Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord Agree with and be willing to uphold the Statement of Principle, Statement of Faith and policies of Clarity Ability to understand Claritys job procedures, responsibilities, and scope of duties. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. Ability to work as part of a team within Claritys organization. Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity. Consistently and constructively projects the mission and vision of the company. Creates a work environment that makes co-workers feel appreciated and accepted, and discourages actions that make coworkers feel merely tolerated. My commitment to Claritys You Matter includes my responsibility to: Act when it is appropriate by addressing inappropriate behaviors Act as a positive role model by respecting & honoring differences Think Inclusively not Exclusively or Special Ability to communicate with others, to assimilate and understand information, to make sound decisions in a manner consistent with the essential job functions. Ability to clearly communicate with clients and coworkers. Ability to provide exemplary service to clients and coworkers. Adaptable to changes in work environment, schedule, and job requirements. Reliable in relation to punctuality, attendance, and willingness to help others. Able to multi-task and present work that is organized, accurate, detailed and timely. Ability to recognize problems with clients and coworkers, exercise sound judgment, and arrive at logical conclusions that have Claritys best interest in mind. Holds company and client information in the strictest confidence and performs work in accordance with all government laws, regulations, ordinances, and court rulings in those jurisdictions in which the company operates. Demonstrates accuracy and thoroughness. Brings any problems regarding systems and/or procedures to the attention of Management. Employees are encouraged to recommend ideas for the improvement of their department and position that are consistent with Claritys strategic objective. Respects fellow coworkers time, space, and need for concentration. Socializing and interruptions must not impede workflow. Performs other duties as deemed necessary by management to achieve the strategic objectives of Clarity Supervision of Others Clinic Assistant staff Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Acknowledgement Employee Signature Date The Center Director will receive a yearly written and oral evaluation by the Sr. Client Services Director. Requirements: Upholds the organizations policies and procedures Supports the religious mission of the center and encourages the spiritual growth of staff and clients Reinforces the humanity of the unborn child with patients, their guest, staff and others Able to share the gospel with patients and pray with them as appropriate Leads staff (or participants) in shared prayer and devotions as opportunities arise. Share the love of Jesus Christ with all staff and volunteers Serves with a heart of mercy, grace and love. Is an ambassador of the Christian mission of the organization to supporters and the public at large. PIbbd2cda3861c-3807
12/05/2025
Full time
Description: Position Title: Center Director Department: Client Services Accountable To: Sr. Client Services Director FLSA Status: Non-exempt Results Statement: I am accountable for producing the following results: Oversee the day-to-day operation of a Clarity center, implementing approved policies and procedures and managing all volunteers and programs necessary to meet client needs. Essential Job Functions: Administration Make prayer an integral part of the day-to-day operation of the center Review client files, client advocate summaries, and offer suggestions and encouragement to volunteers Oversee record-keeping and effective follow-up of clients by volunteers Oversee scheduling of volunteers Handle routine business calls that dont require Client Services Directors assistance Interact with Sr. Director of Client Services to relate client or staff needs, progress of center, problems, and goal setting and implementation Complete and submit monthly reports and information required by Sr. Director of Client Services. Oversee, encourage, and provide direction and delegation to Center Director Assistant Collect data from Client Management System for reporting Maintain records and receipts for credit card expenses Job training and ongoing education to stay up to date on center issues and communicate and train those issues to volunteers when needed Maintain the Center appearance to keep it professional Find solutions to overcome barriers and hurdles of day to day operations Conduct yearly review of Center Director Assistant Public Relations Complete a minimum of 2 intentional, direct, and live contacts per month with community agencies, not including churches or pastors Maintain a working relationship with agencies, physicians, churches and organizations that refer clients or accept referrals from the CLARITY Represent CLARITY to pastors and churches regarding support ministries and volunteer matters Represent CLARITY to pastors, churches and organizations through meetings and speaking engagements as requested Participate and assist in fundraising activities if requested Client Services Oversee all non-medical services provided to clients Provide non-medical services for clients when client advocates are not available Maintain and update referral resource lists for volunteers and client use Inform the Sr. Director of Client Services about needed educational materials and resources for client and volunteer use Volunteer Management Assist in recruiting, selecting and interviewing possible volunteers. Follow volunteer recruiting guidelines as set forth by Sr. Director of Client Services. Provide volunteer training for receptionists, client advocates and other volunteers and assist in volunteer in-services or additional volunteer training as requested. Provide necessary supervision of volunteers who begin in-center training and orientation Develop and nurture volunteers to follow center policies and procedures Be available to communicate with volunteers for information, questions and assistance Assess in an ongoing manner the performance of volunteers and follow biblical principles for confrontation when the need arises Evaluate each volunteers performance through a yearly evaluation Miscellaneous Duties Attend regular organizational meetings of CLARITY Agree to follow and stay current on the Employee Handbook and Client Services Staff and Volunteer Policy and Procedures Manual. Agree to attend all educational and medical training as required. Perform other job-related tasks as assigned by the Sr. Director of Client Services Essential Skills and Experience Has a bachelors degree in ministry or a social service Exhibits a strong commitment and dedication to the pro-life position and sexual purity Has one year of experience as a volunteer in some ministry capacity Has two years of experience in a helping profession in a position requiring management experience or equivalent Demonstrated leadership and decision-making capability Ability to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists. Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters Exhibits skill in interpersonal communication, public speaking and problem solving Able to provide spiritual leadership, discipleship and support to volunteers Able to carry out responsibilities with little or no supervision Essential Physical Requirements and Work Environment Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include: sitting, standing, or walking for extended periods of time; operating office equipment; and lifting up to 20 pounds. Visual Acuity; ability to see and hear within normal parameters, must use hands and fingers to use keyboard and mouse; operate equipment or controls; reach above shoulder heights, below the waist; or lift to file documents or store materials throughout the work day. Proper lifting techniques required. Performance Standards: Company-Wide Performance Standards for Success The following guidelines are standard across all positions within Clarity. Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord Agree with and be willing to uphold the Statement of Principle, Statement of Faith and policies of Clarity Ability to understand Claritys job procedures, responsibilities, and scope of duties. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. Ability to work as part of a team within Claritys organization. Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity. Consistently and constructively projects the mission and vision of the company. Creates a work environment that makes co-workers feel appreciated and accepted, and discourages actions that make coworkers feel merely tolerated. My commitment to Claritys You Matter includes my responsibility to: Act when it is appropriate by addressing inappropriate behaviors Act as a positive role model by respecting & honoring differences Think Inclusively not Exclusively or Special Ability to communicate with others, to assimilate and understand information, to make sound decisions in a manner consistent with the essential job functions. Ability to clearly communicate with clients and coworkers. Ability to provide exemplary service to clients and coworkers. Adaptable to changes in work environment, schedule, and job requirements. Reliable in relation to punctuality, attendance, and willingness to help others. Able to multi-task and present work that is organized, accurate, detailed and timely. Ability to recognize problems with clients and coworkers, exercise sound judgment, and arrive at logical conclusions that have Claritys best interest in mind. Holds company and client information in the strictest confidence and performs work in accordance with all government laws, regulations, ordinances, and court rulings in those jurisdictions in which the company operates. Demonstrates accuracy and thoroughness. Brings any problems regarding systems and/or procedures to the attention of Management. Employees are encouraged to recommend ideas for the improvement of their department and position that are consistent with Claritys strategic objective. Respects fellow coworkers time, space, and need for concentration. Socializing and interruptions must not impede workflow. Performs other duties as deemed necessary by management to achieve the strategic objectives of Clarity Supervision of Others Clinic Assistant staff Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Acknowledgement Employee Signature Date The Center Director will receive a yearly written and oral evaluation by the Sr. Client Services Director. Requirements: Upholds the organizations policies and procedures Supports the religious mission of the center and encourages the spiritual growth of staff and clients Reinforces the humanity of the unborn child with patients, their guest, staff and others Able to share the gospel with patients and pray with them as appropriate Leads staff (or participants) in shared prayer and devotions as opportunities arise. Share the love of Jesus Christ with all staff and volunteers Serves with a heart of mercy, grace and love. Is an ambassador of the Christian mission of the organization to supporters and the public at large. PIbbd2cda3861c-3807
Description: Position Title: Center Director Department: Client Services Accountable To: Sr. Client Services Director FLSA Status: Non-exempt Results Statement: I am accountable for producing the following results: Oversee the day-to-day operation of a Clarity center, implementing approved policies and procedures and managing all volunteers and programs necessary to meet client needs. Essential Job Functions: Administration Make prayer an integral part of the day-to-day operation of the center Review client files, client advocate summaries, and offer suggestions and encouragement to volunteers Oversee record-keeping and effective follow-up of clients by volunteers Oversee scheduling of volunteers Handle routine business calls that dont require Client Services Directors assistance Interact with Sr. Director of Client Services to relate client or staff needs, progress of center, problems, and goal setting and implementation Complete and submit monthly reports and information required by Sr. Director of Client Services. Oversee, encourage, and provide direction and delegation to Center Director Assistant Collect data from Client Management System for reporting Maintain records and receipts for credit card expenses Job training and ongoing education to stay up to date on center issues and communicate and train those issues to volunteers when needed Maintain the Center appearance to keep it professional Find solutions to overcome barriers and hurdles of day to day operations Conduct yearly review of Center Director Assistant Public Relations Complete a minimum of 2 intentional, direct, and live contacts per month with community agencies, not including churches or pastors Maintain a working relationship with agencies, physicians, churches and organizations that refer clients or accept referrals from the CLARITY Represent CLARITY to pastors and churches regarding support ministries and volunteer matters Represent CLARITY to pastors, churches and organizations through meetings and speaking engagements as requested Participate and assist in fundraising activities if requested Client Services Oversee all non-medical services provided to clients Provide non-medical services for clients when client advocates are not available Maintain and update referral resource lists for volunteers and client use Inform the Sr. Director of Client Services about needed educational materials and resources for client and volunteer use Volunteer Management Assist in recruiting, selecting and interviewing possible volunteers. Follow volunteer recruiting guidelines as set forth by Sr. Director of Client Services. Provide volunteer training for receptionists, client advocates and other volunteers and assist in volunteer in-services or additional volunteer training as requested. Provide necessary supervision of volunteers who begin in-center training and orientation Develop and nurture volunteers to follow center policies and procedures Be available to communicate with volunteers for information, questions and assistance Assess in an ongoing manner the performance of volunteers and follow biblical principles for confrontation when the need arises Evaluate each volunteers performance through a yearly evaluation Miscellaneous Duties Attend regular organizational meetings of CLARITY Agree to follow and stay current on the Employee Handbook and Client Services Staff and Volunteer Policy and Procedures Manual. Agree to attend all educational and medical training as required. Perform other job-related tasks as assigned by the Sr. Director of Client Services Essential Skills and Experience Has a bachelors degree in ministry or a social service Exhibits a strong commitment and dedication to the pro-life position and sexual purity Has one year of experience as a volunteer in some ministry capacity Has two years of experience in a helping profession in a position requiring management experience or equivalent Demonstrated leadership and decision-making capability Ability to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists. Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters Exhibits skill in interpersonal communication, public speaking and problem solving Able to provide spiritual leadership, discipleship and support to volunteers Able to carry out responsibilities with little or no supervision Essential Physical Requirements and Work Environment Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include: sitting, standing, or walking for extended periods of time; operating office equipment; and lifting up to 20 pounds. Visual Acuity; ability to see and hear within normal parameters, must use hands and fingers to use keyboard and mouse; operate equipment or controls; reach above shoulder heights, below the waist; or lift to file documents or store materials throughout the work day. Proper lifting techniques required. Performance Standards: Company-Wide Performance Standards for Success The following guidelines are standard across all positions within Clarity. Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord Agree with and be willing to uphold the Statement of Principle, Statement of Faith and policies of Clarity Ability to understand Claritys job procedures, responsibilities, and scope of duties. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. Ability to work as part of a team within Claritys organization. Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity. Consistently and constructively projects the mission and vision of the company. Creates a work environment that makes co-workers feel appreciated and accepted, and discourages actions that make coworkers feel merely tolerated. My commitment to Claritys You Matter includes my responsibility to: Act when it is appropriate by addressing inappropriate behaviors Act as a positive role model by respecting & honoring differences Think Inclusively not Exclusively or Special Ability to communicate with others, to assimilate and understand information, to make sound decisions in a manner consistent with the essential job functions. Ability to clearly communicate with clients and coworkers. Ability to provide exemplary service to clients and coworkers. Adaptable to changes in work environment, schedule, and job requirements. Reliable in relation to punctuality, attendance, and willingness to help others. Able to multi-task and present work that is organized, accurate, detailed and timely. Ability to recognize problems with clients and coworkers, exercise sound judgment, and arrive at logical conclusions that have Claritys best interest in mind. Holds company and client information in the strictest confidence and performs work in accordance with all government laws, regulations, ordinances, and court rulings in those jurisdictions in which the company operates. Demonstrates accuracy and thoroughness. Brings any problems regarding systems and/or procedures to the attention of Management. Employees are encouraged to recommend ideas for the improvement of their department and position that are consistent with Claritys strategic objective. Respects fellow coworkers time, space, and need for concentration. Socializing and interruptions must not impede workflow. Performs other duties as deemed necessary by management to achieve the strategic objectives of Clarity Supervision of Others Clinic Assistant staff Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Acknowledgement Employee Signature Date The Center Director will receive a yearly written and oral evaluation by the Sr. Client Services Director. Requirements: Upholds the organizations policies and procedures Supports the religious mission of the center and encourages the spiritual growth of staff and clients Reinforces the humanity of the unborn child with patients, their guest, staff and others Able to share the gospel with patients and pray with them as appropriate Leads staff (or participants) in shared prayer and devotions as opportunities arise. Share the love of Jesus Christ with all staff and volunteers Serves with a heart of mercy, grace and love. Is an ambassador of the Christian mission of the organization to supporters and the public at large. PIbbd2cda3861c-3807
12/05/2025
Full time
Description: Position Title: Center Director Department: Client Services Accountable To: Sr. Client Services Director FLSA Status: Non-exempt Results Statement: I am accountable for producing the following results: Oversee the day-to-day operation of a Clarity center, implementing approved policies and procedures and managing all volunteers and programs necessary to meet client needs. Essential Job Functions: Administration Make prayer an integral part of the day-to-day operation of the center Review client files, client advocate summaries, and offer suggestions and encouragement to volunteers Oversee record-keeping and effective follow-up of clients by volunteers Oversee scheduling of volunteers Handle routine business calls that dont require Client Services Directors assistance Interact with Sr. Director of Client Services to relate client or staff needs, progress of center, problems, and goal setting and implementation Complete and submit monthly reports and information required by Sr. Director of Client Services. Oversee, encourage, and provide direction and delegation to Center Director Assistant Collect data from Client Management System for reporting Maintain records and receipts for credit card expenses Job training and ongoing education to stay up to date on center issues and communicate and train those issues to volunteers when needed Maintain the Center appearance to keep it professional Find solutions to overcome barriers and hurdles of day to day operations Conduct yearly review of Center Director Assistant Public Relations Complete a minimum of 2 intentional, direct, and live contacts per month with community agencies, not including churches or pastors Maintain a working relationship with agencies, physicians, churches and organizations that refer clients or accept referrals from the CLARITY Represent CLARITY to pastors and churches regarding support ministries and volunteer matters Represent CLARITY to pastors, churches and organizations through meetings and speaking engagements as requested Participate and assist in fundraising activities if requested Client Services Oversee all non-medical services provided to clients Provide non-medical services for clients when client advocates are not available Maintain and update referral resource lists for volunteers and client use Inform the Sr. Director of Client Services about needed educational materials and resources for client and volunteer use Volunteer Management Assist in recruiting, selecting and interviewing possible volunteers. Follow volunteer recruiting guidelines as set forth by Sr. Director of Client Services. Provide volunteer training for receptionists, client advocates and other volunteers and assist in volunteer in-services or additional volunteer training as requested. Provide necessary supervision of volunteers who begin in-center training and orientation Develop and nurture volunteers to follow center policies and procedures Be available to communicate with volunteers for information, questions and assistance Assess in an ongoing manner the performance of volunteers and follow biblical principles for confrontation when the need arises Evaluate each volunteers performance through a yearly evaluation Miscellaneous Duties Attend regular organizational meetings of CLARITY Agree to follow and stay current on the Employee Handbook and Client Services Staff and Volunteer Policy and Procedures Manual. Agree to attend all educational and medical training as required. Perform other job-related tasks as assigned by the Sr. Director of Client Services Essential Skills and Experience Has a bachelors degree in ministry or a social service Exhibits a strong commitment and dedication to the pro-life position and sexual purity Has one year of experience as a volunteer in some ministry capacity Has two years of experience in a helping profession in a position requiring management experience or equivalent Demonstrated leadership and decision-making capability Ability to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists. Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters Exhibits skill in interpersonal communication, public speaking and problem solving Able to provide spiritual leadership, discipleship and support to volunteers Able to carry out responsibilities with little or no supervision Essential Physical Requirements and Work Environment Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include: sitting, standing, or walking for extended periods of time; operating office equipment; and lifting up to 20 pounds. Visual Acuity; ability to see and hear within normal parameters, must use hands and fingers to use keyboard and mouse; operate equipment or controls; reach above shoulder heights, below the waist; or lift to file documents or store materials throughout the work day. Proper lifting techniques required. Performance Standards: Company-Wide Performance Standards for Success The following guidelines are standard across all positions within Clarity. Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord Agree with and be willing to uphold the Statement of Principle, Statement of Faith and policies of Clarity Ability to understand Claritys job procedures, responsibilities, and scope of duties. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. Ability to work as part of a team within Claritys organization. Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity. Consistently and constructively projects the mission and vision of the company. Creates a work environment that makes co-workers feel appreciated and accepted, and discourages actions that make coworkers feel merely tolerated. My commitment to Claritys You Matter includes my responsibility to: Act when it is appropriate by addressing inappropriate behaviors Act as a positive role model by respecting & honoring differences Think Inclusively not Exclusively or Special Ability to communicate with others, to assimilate and understand information, to make sound decisions in a manner consistent with the essential job functions. Ability to clearly communicate with clients and coworkers. Ability to provide exemplary service to clients and coworkers. Adaptable to changes in work environment, schedule, and job requirements. Reliable in relation to punctuality, attendance, and willingness to help others. Able to multi-task and present work that is organized, accurate, detailed and timely. Ability to recognize problems with clients and coworkers, exercise sound judgment, and arrive at logical conclusions that have Claritys best interest in mind. Holds company and client information in the strictest confidence and performs work in accordance with all government laws, regulations, ordinances, and court rulings in those jurisdictions in which the company operates. Demonstrates accuracy and thoroughness. Brings any problems regarding systems and/or procedures to the attention of Management. Employees are encouraged to recommend ideas for the improvement of their department and position that are consistent with Claritys strategic objective. Respects fellow coworkers time, space, and need for concentration. Socializing and interruptions must not impede workflow. Performs other duties as deemed necessary by management to achieve the strategic objectives of Clarity Supervision of Others Clinic Assistant staff Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Acknowledgement Employee Signature Date The Center Director will receive a yearly written and oral evaluation by the Sr. Client Services Director. Requirements: Upholds the organizations policies and procedures Supports the religious mission of the center and encourages the spiritual growth of staff and clients Reinforces the humanity of the unborn child with patients, their guest, staff and others Able to share the gospel with patients and pray with them as appropriate Leads staff (or participants) in shared prayer and devotions as opportunities arise. Share the love of Jesus Christ with all staff and volunteers Serves with a heart of mercy, grace and love. Is an ambassador of the Christian mission of the organization to supporters and the public at large. PIbbd2cda3861c-3807
Clarity of South Central Indiana
Cortland, Indiana
Description: Position Title: Center Director Department: Client Services Accountable To: Sr. Client Services Director FLSA Status: Non-exempt Results Statement: I am accountable for producing the following results: Oversee the day-to-day operation of a Clarity center, implementing approved policies and procedures and managing all volunteers and programs necessary to meet client needs. Essential Job Functions: Administration Make prayer an integral part of the day-to-day operation of the center Review client files, client advocate summaries, and offer suggestions and encouragement to volunteers Oversee record-keeping and effective follow-up of clients by volunteers Oversee scheduling of volunteers Handle routine business calls that dont require Client Services Directors assistance Interact with Sr. Director of Client Services to relate client or staff needs, progress of center, problems, and goal setting and implementation Complete and submit monthly reports and information required by Sr. Director of Client Services. Oversee, encourage, and provide direction and delegation to Center Director Assistant Collect data from Client Management System for reporting Maintain records and receipts for credit card expenses Job training and ongoing education to stay up to date on center issues and communicate and train those issues to volunteers when needed Maintain the Center appearance to keep it professional Find solutions to overcome barriers and hurdles of day to day operations Conduct yearly review of Center Director Assistant Public Relations Complete a minimum of 2 intentional, direct, and live contacts per month with community agencies, not including churches or pastors Maintain a working relationship with agencies, physicians, churches and organizations that refer clients or accept referrals from the CLARITY Represent CLARITY to pastors and churches regarding support ministries and volunteer matters Represent CLARITY to pastors, churches and organizations through meetings and speaking engagements as requested Participate and assist in fundraising activities if requested Client Services Oversee all non-medical services provided to clients Provide non-medical services for clients when client advocates are not available Maintain and update referral resource lists for volunteers and client use Inform the Sr. Director of Client Services about needed educational materials and resources for client and volunteer use Volunteer Management Assist in recruiting, selecting and interviewing possible volunteers. Follow volunteer recruiting guidelines as set forth by Sr. Director of Client Services. Provide volunteer training for receptionists, client advocates and other volunteers and assist in volunteer in-services or additional volunteer training as requested. Provide necessary supervision of volunteers who begin in-center training and orientation Develop and nurture volunteers to follow center policies and procedures Be available to communicate with volunteers for information, questions and assistance Assess in an ongoing manner the performance of volunteers and follow biblical principles for confrontation when the need arises Evaluate each volunteers performance through a yearly evaluation Miscellaneous Duties Attend regular organizational meetings of CLARITY Agree to follow and stay current on the Employee Handbook and Client Services Staff and Volunteer Policy and Procedures Manual. Agree to attend all educational and medical training as required. Perform other job-related tasks as assigned by the Sr. Director of Client Services Essential Skills and Experience Has a bachelors degree in ministry or a social service Exhibits a strong commitment and dedication to the pro-life position and sexual purity Has one year of experience as a volunteer in some ministry capacity Has two years of experience in a helping profession in a position requiring management experience or equivalent Demonstrated leadership and decision-making capability Ability to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists. Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters Exhibits skill in interpersonal communication, public speaking and problem solving Able to provide spiritual leadership, discipleship and support to volunteers Able to carry out responsibilities with little or no supervision Essential Physical Requirements and Work Environment Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include: sitting, standing, or walking for extended periods of time; operating office equipment; and lifting up to 20 pounds. Visual Acuity; ability to see and hear within normal parameters, must use hands and fingers to use keyboard and mouse; operate equipment or controls; reach above shoulder heights, below the waist; or lift to file documents or store materials throughout the work day. Proper lifting techniques required. Performance Standards: Company-Wide Performance Standards for Success The following guidelines are standard across all positions within Clarity. Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord Agree with and be willing to uphold the Statement of Principle, Statement of Faith and policies of Clarity Ability to understand Claritys job procedures, responsibilities, and scope of duties. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. Ability to work as part of a team within Claritys organization. Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity. Consistently and constructively projects the mission and vision of the company. Creates a work environment that makes co-workers feel appreciated and accepted, and discourages actions that make coworkers feel merely tolerated. My commitment to Claritys You Matter includes my responsibility to: Act when it is appropriate by addressing inappropriate behaviors Act as a positive role model by respecting & honoring differences Think Inclusively not Exclusively or Special Ability to communicate with others, to assimilate and understand information, to make sound decisions in a manner consistent with the essential job functions. Ability to clearly communicate with clients and coworkers. Ability to provide exemplary service to clients and coworkers. Adaptable to changes in work environment, schedule, and job requirements. Reliable in relation to punctuality, attendance, and willingness to help others. Able to multi-task and present work that is organized, accurate, detailed and timely. Ability to recognize problems with clients and coworkers, exercise sound judgment, and arrive at logical conclusions that have Claritys best interest in mind. Holds company and client information in the strictest confidence and performs work in accordance with all government laws, regulations, ordinances, and court rulings in those jurisdictions in which the company operates. Demonstrates accuracy and thoroughness. Brings any problems regarding systems and/or procedures to the attention of Management. Employees are encouraged to recommend ideas for the improvement of their department and position that are consistent with Claritys strategic objective. Respects fellow coworkers time, space, and need for concentration. Socializing and interruptions must not impede workflow. Performs other duties as deemed necessary by management to achieve the strategic objectives of Clarity Supervision of Others Clinic Assistant staff Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Acknowledgement Employee Signature Date The Center Director will receive a yearly written and oral evaluation by the Sr. Client Services Director. Requirements: Upholds the organizations policies and procedures Supports the religious mission of the center and encourages the spiritual growth of staff and clients Reinforces the humanity of the unborn child with patients, their guest, staff and others Able to share the gospel with patients and pray with them as appropriate Leads staff (or participants) in shared prayer and devotions as opportunities arise. Share the love of Jesus Christ with all staff and volunteers Serves with a heart of mercy, grace and love. Is an ambassador of the Christian mission of the organization to supporters and the public at large. PIbbd2cda3861c-3807
12/05/2025
Full time
Description: Position Title: Center Director Department: Client Services Accountable To: Sr. Client Services Director FLSA Status: Non-exempt Results Statement: I am accountable for producing the following results: Oversee the day-to-day operation of a Clarity center, implementing approved policies and procedures and managing all volunteers and programs necessary to meet client needs. Essential Job Functions: Administration Make prayer an integral part of the day-to-day operation of the center Review client files, client advocate summaries, and offer suggestions and encouragement to volunteers Oversee record-keeping and effective follow-up of clients by volunteers Oversee scheduling of volunteers Handle routine business calls that dont require Client Services Directors assistance Interact with Sr. Director of Client Services to relate client or staff needs, progress of center, problems, and goal setting and implementation Complete and submit monthly reports and information required by Sr. Director of Client Services. Oversee, encourage, and provide direction and delegation to Center Director Assistant Collect data from Client Management System for reporting Maintain records and receipts for credit card expenses Job training and ongoing education to stay up to date on center issues and communicate and train those issues to volunteers when needed Maintain the Center appearance to keep it professional Find solutions to overcome barriers and hurdles of day to day operations Conduct yearly review of Center Director Assistant Public Relations Complete a minimum of 2 intentional, direct, and live contacts per month with community agencies, not including churches or pastors Maintain a working relationship with agencies, physicians, churches and organizations that refer clients or accept referrals from the CLARITY Represent CLARITY to pastors and churches regarding support ministries and volunteer matters Represent CLARITY to pastors, churches and organizations through meetings and speaking engagements as requested Participate and assist in fundraising activities if requested Client Services Oversee all non-medical services provided to clients Provide non-medical services for clients when client advocates are not available Maintain and update referral resource lists for volunteers and client use Inform the Sr. Director of Client Services about needed educational materials and resources for client and volunteer use Volunteer Management Assist in recruiting, selecting and interviewing possible volunteers. Follow volunteer recruiting guidelines as set forth by Sr. Director of Client Services. Provide volunteer training for receptionists, client advocates and other volunteers and assist in volunteer in-services or additional volunteer training as requested. Provide necessary supervision of volunteers who begin in-center training and orientation Develop and nurture volunteers to follow center policies and procedures Be available to communicate with volunteers for information, questions and assistance Assess in an ongoing manner the performance of volunteers and follow biblical principles for confrontation when the need arises Evaluate each volunteers performance through a yearly evaluation Miscellaneous Duties Attend regular organizational meetings of CLARITY Agree to follow and stay current on the Employee Handbook and Client Services Staff and Volunteer Policy and Procedures Manual. Agree to attend all educational and medical training as required. Perform other job-related tasks as assigned by the Sr. Director of Client Services Essential Skills and Experience Has a bachelors degree in ministry or a social service Exhibits a strong commitment and dedication to the pro-life position and sexual purity Has one year of experience as a volunteer in some ministry capacity Has two years of experience in a helping profession in a position requiring management experience or equivalent Demonstrated leadership and decision-making capability Ability to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists. Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters Exhibits skill in interpersonal communication, public speaking and problem solving Able to provide spiritual leadership, discipleship and support to volunteers Able to carry out responsibilities with little or no supervision Essential Physical Requirements and Work Environment Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include: sitting, standing, or walking for extended periods of time; operating office equipment; and lifting up to 20 pounds. Visual Acuity; ability to see and hear within normal parameters, must use hands and fingers to use keyboard and mouse; operate equipment or controls; reach above shoulder heights, below the waist; or lift to file documents or store materials throughout the work day. Proper lifting techniques required. Performance Standards: Company-Wide Performance Standards for Success The following guidelines are standard across all positions within Clarity. Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord Agree with and be willing to uphold the Statement of Principle, Statement of Faith and policies of Clarity Ability to understand Claritys job procedures, responsibilities, and scope of duties. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. Ability to work as part of a team within Claritys organization. Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity. Consistently and constructively projects the mission and vision of the company. Creates a work environment that makes co-workers feel appreciated and accepted, and discourages actions that make coworkers feel merely tolerated. My commitment to Claritys You Matter includes my responsibility to: Act when it is appropriate by addressing inappropriate behaviors Act as a positive role model by respecting & honoring differences Think Inclusively not Exclusively or Special Ability to communicate with others, to assimilate and understand information, to make sound decisions in a manner consistent with the essential job functions. Ability to clearly communicate with clients and coworkers. Ability to provide exemplary service to clients and coworkers. Adaptable to changes in work environment, schedule, and job requirements. Reliable in relation to punctuality, attendance, and willingness to help others. Able to multi-task and present work that is organized, accurate, detailed and timely. Ability to recognize problems with clients and coworkers, exercise sound judgment, and arrive at logical conclusions that have Claritys best interest in mind. Holds company and client information in the strictest confidence and performs work in accordance with all government laws, regulations, ordinances, and court rulings in those jurisdictions in which the company operates. Demonstrates accuracy and thoroughness. Brings any problems regarding systems and/or procedures to the attention of Management. Employees are encouraged to recommend ideas for the improvement of their department and position that are consistent with Claritys strategic objective. Respects fellow coworkers time, space, and need for concentration. Socializing and interruptions must not impede workflow. Performs other duties as deemed necessary by management to achieve the strategic objectives of Clarity Supervision of Others Clinic Assistant staff Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Acknowledgement Employee Signature Date The Center Director will receive a yearly written and oral evaluation by the Sr. Client Services Director. Requirements: Upholds the organizations policies and procedures Supports the religious mission of the center and encourages the spiritual growth of staff and clients Reinforces the humanity of the unborn child with patients, their guest, staff and others Able to share the gospel with patients and pray with them as appropriate Leads staff (or participants) in shared prayer and devotions as opportunities arise. Share the love of Jesus Christ with all staff and volunteers Serves with a heart of mercy, grace and love. Is an ambassador of the Christian mission of the organization to supporters and the public at large. PIbbd2cda3861c-3807
Clarity of South Central Indiana
Brownstown, Indiana
Description: Position Title: Center Director Department: Client Services Accountable To: Sr. Client Services Director FLSA Status: Non-exempt Results Statement: I am accountable for producing the following results: Oversee the day-to-day operation of a Clarity center, implementing approved policies and procedures and managing all volunteers and programs necessary to meet client needs. Essential Job Functions: Administration Make prayer an integral part of the day-to-day operation of the center Review client files, client advocate summaries, and offer suggestions and encouragement to volunteers Oversee record-keeping and effective follow-up of clients by volunteers Oversee scheduling of volunteers Handle routine business calls that dont require Client Services Directors assistance Interact with Sr. Director of Client Services to relate client or staff needs, progress of center, problems, and goal setting and implementation Complete and submit monthly reports and information required by Sr. Director of Client Services. Oversee, encourage, and provide direction and delegation to Center Director Assistant Collect data from Client Management System for reporting Maintain records and receipts for credit card expenses Job training and ongoing education to stay up to date on center issues and communicate and train those issues to volunteers when needed Maintain the Center appearance to keep it professional Find solutions to overcome barriers and hurdles of day to day operations Conduct yearly review of Center Director Assistant Public Relations Complete a minimum of 2 intentional, direct, and live contacts per month with community agencies, not including churches or pastors Maintain a working relationship with agencies, physicians, churches and organizations that refer clients or accept referrals from the CLARITY Represent CLARITY to pastors and churches regarding support ministries and volunteer matters Represent CLARITY to pastors, churches and organizations through meetings and speaking engagements as requested Participate and assist in fundraising activities if requested Client Services Oversee all non-medical services provided to clients Provide non-medical services for clients when client advocates are not available Maintain and update referral resource lists for volunteers and client use Inform the Sr. Director of Client Services about needed educational materials and resources for client and volunteer use Volunteer Management Assist in recruiting, selecting and interviewing possible volunteers. Follow volunteer recruiting guidelines as set forth by Sr. Director of Client Services. Provide volunteer training for receptionists, client advocates and other volunteers and assist in volunteer in-services or additional volunteer training as requested. Provide necessary supervision of volunteers who begin in-center training and orientation Develop and nurture volunteers to follow center policies and procedures Be available to communicate with volunteers for information, questions and assistance Assess in an ongoing manner the performance of volunteers and follow biblical principles for confrontation when the need arises Evaluate each volunteers performance through a yearly evaluation Miscellaneous Duties Attend regular organizational meetings of CLARITY Agree to follow and stay current on the Employee Handbook and Client Services Staff and Volunteer Policy and Procedures Manual. Agree to attend all educational and medical training as required. Perform other job-related tasks as assigned by the Sr. Director of Client Services Essential Skills and Experience Has a bachelors degree in ministry or a social service Exhibits a strong commitment and dedication to the pro-life position and sexual purity Has one year of experience as a volunteer in some ministry capacity Has two years of experience in a helping profession in a position requiring management experience or equivalent Demonstrated leadership and decision-making capability Ability to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists. Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters Exhibits skill in interpersonal communication, public speaking and problem solving Able to provide spiritual leadership, discipleship and support to volunteers Able to carry out responsibilities with little or no supervision Essential Physical Requirements and Work Environment Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include: sitting, standing, or walking for extended periods of time; operating office equipment; and lifting up to 20 pounds. Visual Acuity; ability to see and hear within normal parameters, must use hands and fingers to use keyboard and mouse; operate equipment or controls; reach above shoulder heights, below the waist; or lift to file documents or store materials throughout the work day. Proper lifting techniques required. Performance Standards: Company-Wide Performance Standards for Success The following guidelines are standard across all positions within Clarity. Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord Agree with and be willing to uphold the Statement of Principle, Statement of Faith and policies of Clarity Ability to understand Claritys job procedures, responsibilities, and scope of duties. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. Ability to work as part of a team within Claritys organization. Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity. Consistently and constructively projects the mission and vision of the company. Creates a work environment that makes co-workers feel appreciated and accepted, and discourages actions that make coworkers feel merely tolerated. My commitment to Claritys You Matter includes my responsibility to: Act when it is appropriate by addressing inappropriate behaviors Act as a positive role model by respecting & honoring differences Think Inclusively not Exclusively or Special Ability to communicate with others, to assimilate and understand information, to make sound decisions in a manner consistent with the essential job functions. Ability to clearly communicate with clients and coworkers. Ability to provide exemplary service to clients and coworkers. Adaptable to changes in work environment, schedule, and job requirements. Reliable in relation to punctuality, attendance, and willingness to help others. Able to multi-task and present work that is organized, accurate, detailed and timely. Ability to recognize problems with clients and coworkers, exercise sound judgment, and arrive at logical conclusions that have Claritys best interest in mind. Holds company and client information in the strictest confidence and performs work in accordance with all government laws, regulations, ordinances, and court rulings in those jurisdictions in which the company operates. Demonstrates accuracy and thoroughness. Brings any problems regarding systems and/or procedures to the attention of Management. Employees are encouraged to recommend ideas for the improvement of their department and position that are consistent with Claritys strategic objective. Respects fellow coworkers time, space, and need for concentration. Socializing and interruptions must not impede workflow. Performs other duties as deemed necessary by management to achieve the strategic objectives of Clarity Supervision of Others Clinic Assistant staff Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Acknowledgement Employee Signature Date The Center Director will receive a yearly written and oral evaluation by the Sr. Client Services Director. Requirements: Upholds the organizations policies and procedures Supports the religious mission of the center and encourages the spiritual growth of staff and clients Reinforces the humanity of the unborn child with patients, their guest, staff and others Able to share the gospel with patients and pray with them as appropriate Leads staff (or participants) in shared prayer and devotions as opportunities arise. Share the love of Jesus Christ with all staff and volunteers Serves with a heart of mercy, grace and love. Is an ambassador of the Christian mission of the organization to supporters and the public at large. PIbbd2cda3861c-3807
12/05/2025
Full time
Description: Position Title: Center Director Department: Client Services Accountable To: Sr. Client Services Director FLSA Status: Non-exempt Results Statement: I am accountable for producing the following results: Oversee the day-to-day operation of a Clarity center, implementing approved policies and procedures and managing all volunteers and programs necessary to meet client needs. Essential Job Functions: Administration Make prayer an integral part of the day-to-day operation of the center Review client files, client advocate summaries, and offer suggestions and encouragement to volunteers Oversee record-keeping and effective follow-up of clients by volunteers Oversee scheduling of volunteers Handle routine business calls that dont require Client Services Directors assistance Interact with Sr. Director of Client Services to relate client or staff needs, progress of center, problems, and goal setting and implementation Complete and submit monthly reports and information required by Sr. Director of Client Services. Oversee, encourage, and provide direction and delegation to Center Director Assistant Collect data from Client Management System for reporting Maintain records and receipts for credit card expenses Job training and ongoing education to stay up to date on center issues and communicate and train those issues to volunteers when needed Maintain the Center appearance to keep it professional Find solutions to overcome barriers and hurdles of day to day operations Conduct yearly review of Center Director Assistant Public Relations Complete a minimum of 2 intentional, direct, and live contacts per month with community agencies, not including churches or pastors Maintain a working relationship with agencies, physicians, churches and organizations that refer clients or accept referrals from the CLARITY Represent CLARITY to pastors and churches regarding support ministries and volunteer matters Represent CLARITY to pastors, churches and organizations through meetings and speaking engagements as requested Participate and assist in fundraising activities if requested Client Services Oversee all non-medical services provided to clients Provide non-medical services for clients when client advocates are not available Maintain and update referral resource lists for volunteers and client use Inform the Sr. Director of Client Services about needed educational materials and resources for client and volunteer use Volunteer Management Assist in recruiting, selecting and interviewing possible volunteers. Follow volunteer recruiting guidelines as set forth by Sr. Director of Client Services. Provide volunteer training for receptionists, client advocates and other volunteers and assist in volunteer in-services or additional volunteer training as requested. Provide necessary supervision of volunteers who begin in-center training and orientation Develop and nurture volunteers to follow center policies and procedures Be available to communicate with volunteers for information, questions and assistance Assess in an ongoing manner the performance of volunteers and follow biblical principles for confrontation when the need arises Evaluate each volunteers performance through a yearly evaluation Miscellaneous Duties Attend regular organizational meetings of CLARITY Agree to follow and stay current on the Employee Handbook and Client Services Staff and Volunteer Policy and Procedures Manual. Agree to attend all educational and medical training as required. Perform other job-related tasks as assigned by the Sr. Director of Client Services Essential Skills and Experience Has a bachelors degree in ministry or a social service Exhibits a strong commitment and dedication to the pro-life position and sexual purity Has one year of experience as a volunteer in some ministry capacity Has two years of experience in a helping profession in a position requiring management experience or equivalent Demonstrated leadership and decision-making capability Ability to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists. Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters Exhibits skill in interpersonal communication, public speaking and problem solving Able to provide spiritual leadership, discipleship and support to volunteers Able to carry out responsibilities with little or no supervision Essential Physical Requirements and Work Environment Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include: sitting, standing, or walking for extended periods of time; operating office equipment; and lifting up to 20 pounds. Visual Acuity; ability to see and hear within normal parameters, must use hands and fingers to use keyboard and mouse; operate equipment or controls; reach above shoulder heights, below the waist; or lift to file documents or store materials throughout the work day. Proper lifting techniques required. Performance Standards: Company-Wide Performance Standards for Success The following guidelines are standard across all positions within Clarity. Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord Agree with and be willing to uphold the Statement of Principle, Statement of Faith and policies of Clarity Ability to understand Claritys job procedures, responsibilities, and scope of duties. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. Ability to work as part of a team within Claritys organization. Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity. Consistently and constructively projects the mission and vision of the company. Creates a work environment that makes co-workers feel appreciated and accepted, and discourages actions that make coworkers feel merely tolerated. My commitment to Claritys You Matter includes my responsibility to: Act when it is appropriate by addressing inappropriate behaviors Act as a positive role model by respecting & honoring differences Think Inclusively not Exclusively or Special Ability to communicate with others, to assimilate and understand information, to make sound decisions in a manner consistent with the essential job functions. Ability to clearly communicate with clients and coworkers. Ability to provide exemplary service to clients and coworkers. Adaptable to changes in work environment, schedule, and job requirements. Reliable in relation to punctuality, attendance, and willingness to help others. Able to multi-task and present work that is organized, accurate, detailed and timely. Ability to recognize problems with clients and coworkers, exercise sound judgment, and arrive at logical conclusions that have Claritys best interest in mind. Holds company and client information in the strictest confidence and performs work in accordance with all government laws, regulations, ordinances, and court rulings in those jurisdictions in which the company operates. Demonstrates accuracy and thoroughness. Brings any problems regarding systems and/or procedures to the attention of Management. Employees are encouraged to recommend ideas for the improvement of their department and position that are consistent with Claritys strategic objective. Respects fellow coworkers time, space, and need for concentration. Socializing and interruptions must not impede workflow. Performs other duties as deemed necessary by management to achieve the strategic objectives of Clarity Supervision of Others Clinic Assistant staff Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Acknowledgement Employee Signature Date The Center Director will receive a yearly written and oral evaluation by the Sr. Client Services Director. Requirements: Upholds the organizations policies and procedures Supports the religious mission of the center and encourages the spiritual growth of staff and clients Reinforces the humanity of the unborn child with patients, their guest, staff and others Able to share the gospel with patients and pray with them as appropriate Leads staff (or participants) in shared prayer and devotions as opportunities arise. Share the love of Jesus Christ with all staff and volunteers Serves with a heart of mercy, grace and love. Is an ambassador of the Christian mission of the organization to supporters and the public at large. PIbbd2cda3861c-3807
Associate Director, Contract Management Role Overview: As Associate Director, Contract Management, you will oversee commercial contracting and administration, leading a high-performing team across the US and Costa Rica. The role requires strong collaboration with key commercial functions and oversight of contracts spanning capital, service, software, and disposables. Knowledge: In-depth understanding of contract management principles, policies, and processes. Familiarity with risk management, compliance standards, and relevant laws and regulations affecting contract administration. Knowledge of best practices in process improvement, data analytics, and contract tracking technologies. Awareness of industry trends, particularly within the Medical Device sector (preferred). Skills: Strategic thinking and vision-building, with the ability to formulate actionable plans and measurable outcomes. Advanced analytical skills for performance assessment and data-driven decision-making. Expertise in negotiating, drafting, and managing a wide range of commercial contracts. Proficiency in cross-functional collaboration and communication, translating complex ideas for diverse audiences. Strong leadership and coaching skills, with a proven ability to mentor and develop team members. Organizational skills to manage multiple priorities and allocate resources effectively in a fast-paced environment. Behaviors: Demonstrates proactive problem-solving and a continuous improvement mindset. Fosters a culture of professionalism, accountability, and ongoing development within the team. Maintains high standards of accuracy and quality, especially when working under time constraints. Actively listens and responds to stakeholder needs, identifying challenges and opportunities. Champions collaboration and partnership across departments to achieve shared business goals. Experience: Bachelor's Degree with 10+ years, or Master's degree with 8+ years of relevant experience in contract management, sales, pricing, finance, or related fields. Proven track record of strategic management and driving results in complex, matrixed organizations. Demonstrated experience developing and implementing contract management policies, process improvements, and compliance initiatives. Experience leading, mentoring, and developing teams within a commercial environment. Medical Device industry experience is preferred. Why join Hologic? We are committed to making Hologic the destination for top talent. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career. The annualized base salary range for this role is $129,600-216,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. Agency and Third-Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
12/05/2025
Full time
Associate Director, Contract Management Role Overview: As Associate Director, Contract Management, you will oversee commercial contracting and administration, leading a high-performing team across the US and Costa Rica. The role requires strong collaboration with key commercial functions and oversight of contracts spanning capital, service, software, and disposables. Knowledge: In-depth understanding of contract management principles, policies, and processes. Familiarity with risk management, compliance standards, and relevant laws and regulations affecting contract administration. Knowledge of best practices in process improvement, data analytics, and contract tracking technologies. Awareness of industry trends, particularly within the Medical Device sector (preferred). Skills: Strategic thinking and vision-building, with the ability to formulate actionable plans and measurable outcomes. Advanced analytical skills for performance assessment and data-driven decision-making. Expertise in negotiating, drafting, and managing a wide range of commercial contracts. Proficiency in cross-functional collaboration and communication, translating complex ideas for diverse audiences. Strong leadership and coaching skills, with a proven ability to mentor and develop team members. Organizational skills to manage multiple priorities and allocate resources effectively in a fast-paced environment. Behaviors: Demonstrates proactive problem-solving and a continuous improvement mindset. Fosters a culture of professionalism, accountability, and ongoing development within the team. Maintains high standards of accuracy and quality, especially when working under time constraints. Actively listens and responds to stakeholder needs, identifying challenges and opportunities. Champions collaboration and partnership across departments to achieve shared business goals. Experience: Bachelor's Degree with 10+ years, or Master's degree with 8+ years of relevant experience in contract management, sales, pricing, finance, or related fields. Proven track record of strategic management and driving results in complex, matrixed organizations. Demonstrated experience developing and implementing contract management policies, process improvements, and compliance initiatives. Experience leading, mentoring, and developing teams within a commercial environment. Medical Device industry experience is preferred. Why join Hologic? We are committed to making Hologic the destination for top talent. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career. The annualized base salary range for this role is $129,600-216,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. Agency and Third-Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
Human Resources Generalist II Job No: 538018 Work Type: Full Time Location: Main Campus (Gainesville, FL) Categories: Libraries/Museums, Human Resources, Office/Administrative/Fiscal Support Department: - NH-BUDGET - HUMAN RESOURCES Job Description Classification Title: HR Generalist II Classification Minimum Requirements: Bachelor's degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience. Job Description: This position will serve as a key HR resource for faculty, staff, students, and supervisors providing guidance on University HR and payroll policies, ensuring timely and accurate processing of transactions, and helping maintain smooth daily operations across the Museum. This position is ideal for someone who thrives in a fast-paced academic environment, enjoys working collaboratively to solve problems, and values precision and consistency in personnel and payroll processes. The HR Generalist II will also assist with special projects, maintain essential HR documentation and web resources, Key Responsibilities: Employee Onboarding and Development Coordinate system access for new hires (Network Managed By, GatorLink, Exchange, Intranet) and communicate onboarding needs to supervisors and administrative teams. Provide new hires with benefits timelines and resources. Manage UF Engaged process for probationary and annual reviews; communicate deadlines and assist managers with extensions or probationary dismissals. Maintain the Museum staff directory and personnel database for current and past employees. Track and monitor faculty and staff training compliance, including orientation, annual, and renewal trainings. Coordinate and enter Graduate Assistant evaluations. HR Transactions and Recruitment Support Process and review personnel transactions via ePAF (hires, terminations, reassignments, salary changes, dual employment, extra state compensation, outside employment) and ensure E-Verify compliance within three business days. Manage recruitment activities, including creating positions, posting vacancies in GatorJobs, managing applicant pools, and assisting managers during interviews and hiring. Process reclassifications of TEAMS positions. Coordinate initial and renewal background checks (435 Livescan) and ensure compliance throughout the hiring process. . Payroll /Time and Labor Oversight Assist with payroll, time and leave entry, retroactive pay, and supervisory approvals; serve as proxy for supervisors when needed. Oversee Time & Labor operations to ensure accurate and timely biweekly payments. Collaborate with Fiscal Assistant II to review paylists, payable time summaries, and approvals; complete supplemental certifications and retro transactions. Audit employee time and leave; request off-cycle checks as needed. Maintain compensatory leave records and calculate payroll encumbrances; work with PIs and chairs on payroll budgeting decisions. Ensure HR account codes, distributions, and contingency accounts are accurate and up to date. Administrative Support and Reporting Provide oversight of payroll operations and assist departments with payroll and HR questions. Prepare information for administrative leadership (e.g., salary comparisons) and back up the Assistant Director of Human Resources. Complete FARs and coordinate effort reporting; serve as backup Department Security Administrator (DSA). Maintain Museum HR web resources and internal process documentation; assist with staff training. Support tenure, promotion, and faculty evaluation processes as requested. Manage departmental affiliation requests, assign UFIDs, and coordinate Gator 1 badge issuance. Monitor and process outside activity forms and alternate work location agreements. Visa Responsibilities Administer and coordinate visa processing in partnership with UF International Center and USCIS, including H-1B, J-1, and TN visas. Coordinate permanent residency (Green Card) applications. Track all Museum employees on visas and provide timely notifications for renewals. Expected Salary: Commensurate with education and experience. Required Qualifications: Bachelor's degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience. Preferred: Experience with Careers at UF, ePAFs, and effort reporting. PRO3 Certification in HR/Payroll preferred. Strong organizational and project management skills, with attention to detail and accuracy. Excellent analytical, problem-solving, and decision-making abilities. Superior oral and written communication skills; able to interact courteously and effectively with diverse clients, partners, and colleagues. Professionalism and reliability as a representative of the Florida Museum Human Resources Office. Ability to work independently and collaboratively to resolve problems and achieve results. Knowledge of basic accounting principles. Ability to perform under pressure and manage multiple priorities. Special Instructions to Applicants: Applicants must upload the following documents to be considered for the position: Cover Letter Resume Application must be submitted by 11:55 p.m. (ET) of the posting end date. Health Assessment Required: No Applications Close: 05 January 2026 To apply, visit Our Commitment: The University of Florida is an Equal Employment Opportunity Employer. Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392- 2477 or the Florida Relay System at (TDD) or visit Accessibility at UF. Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-57058cdd3d1c0141aeb17b694f5ec117
12/05/2025
Full time
Human Resources Generalist II Job No: 538018 Work Type: Full Time Location: Main Campus (Gainesville, FL) Categories: Libraries/Museums, Human Resources, Office/Administrative/Fiscal Support Department: - NH-BUDGET - HUMAN RESOURCES Job Description Classification Title: HR Generalist II Classification Minimum Requirements: Bachelor's degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience. Job Description: This position will serve as a key HR resource for faculty, staff, students, and supervisors providing guidance on University HR and payroll policies, ensuring timely and accurate processing of transactions, and helping maintain smooth daily operations across the Museum. This position is ideal for someone who thrives in a fast-paced academic environment, enjoys working collaboratively to solve problems, and values precision and consistency in personnel and payroll processes. The HR Generalist II will also assist with special projects, maintain essential HR documentation and web resources, Key Responsibilities: Employee Onboarding and Development Coordinate system access for new hires (Network Managed By, GatorLink, Exchange, Intranet) and communicate onboarding needs to supervisors and administrative teams. Provide new hires with benefits timelines and resources. Manage UF Engaged process for probationary and annual reviews; communicate deadlines and assist managers with extensions or probationary dismissals. Maintain the Museum staff directory and personnel database for current and past employees. Track and monitor faculty and staff training compliance, including orientation, annual, and renewal trainings. Coordinate and enter Graduate Assistant evaluations. HR Transactions and Recruitment Support Process and review personnel transactions via ePAF (hires, terminations, reassignments, salary changes, dual employment, extra state compensation, outside employment) and ensure E-Verify compliance within three business days. Manage recruitment activities, including creating positions, posting vacancies in GatorJobs, managing applicant pools, and assisting managers during interviews and hiring. Process reclassifications of TEAMS positions. Coordinate initial and renewal background checks (435 Livescan) and ensure compliance throughout the hiring process. . Payroll /Time and Labor Oversight Assist with payroll, time and leave entry, retroactive pay, and supervisory approvals; serve as proxy for supervisors when needed. Oversee Time & Labor operations to ensure accurate and timely biweekly payments. Collaborate with Fiscal Assistant II to review paylists, payable time summaries, and approvals; complete supplemental certifications and retro transactions. Audit employee time and leave; request off-cycle checks as needed. Maintain compensatory leave records and calculate payroll encumbrances; work with PIs and chairs on payroll budgeting decisions. Ensure HR account codes, distributions, and contingency accounts are accurate and up to date. Administrative Support and Reporting Provide oversight of payroll operations and assist departments with payroll and HR questions. Prepare information for administrative leadership (e.g., salary comparisons) and back up the Assistant Director of Human Resources. Complete FARs and coordinate effort reporting; serve as backup Department Security Administrator (DSA). Maintain Museum HR web resources and internal process documentation; assist with staff training. Support tenure, promotion, and faculty evaluation processes as requested. Manage departmental affiliation requests, assign UFIDs, and coordinate Gator 1 badge issuance. Monitor and process outside activity forms and alternate work location agreements. Visa Responsibilities Administer and coordinate visa processing in partnership with UF International Center and USCIS, including H-1B, J-1, and TN visas. Coordinate permanent residency (Green Card) applications. Track all Museum employees on visas and provide timely notifications for renewals. Expected Salary: Commensurate with education and experience. Required Qualifications: Bachelor's degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience. Preferred: Experience with Careers at UF, ePAFs, and effort reporting. PRO3 Certification in HR/Payroll preferred. Strong organizational and project management skills, with attention to detail and accuracy. Excellent analytical, problem-solving, and decision-making abilities. Superior oral and written communication skills; able to interact courteously and effectively with diverse clients, partners, and colleagues. Professionalism and reliability as a representative of the Florida Museum Human Resources Office. Ability to work independently and collaboratively to resolve problems and achieve results. Knowledge of basic accounting principles. Ability to perform under pressure and manage multiple priorities. Special Instructions to Applicants: Applicants must upload the following documents to be considered for the position: Cover Letter Resume Application must be submitted by 11:55 p.m. (ET) of the posting end date. Health Assessment Required: No Applications Close: 05 January 2026 To apply, visit Our Commitment: The University of Florida is an Equal Employment Opportunity Employer. Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392- 2477 or the Florida Relay System at (TDD) or visit Accessibility at UF. Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-57058cdd3d1c0141aeb17b694f5ec117
Posting Number: S14250P Working Title: Human Resources Manager Department: VPSA-Recreational Sports About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: The Department of Recreational Sports in the Division of Student Affairs promotes healthy lifestyle choices by providing development, growth, and education for the University of Georgia community through the spirit of recreation. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: Monday-Friday 8am - 5pm, with additional night and weekends as needed to meet departmental deadlines. Advertised Salary: $60,000 - $63,000 Posting Date: 10/13/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Special Instructions to Applicants: Priority consideration will be given to those who complete the application process by 12/14/2025; however, screening will continue until the position is filled. We are unable to offer a work visa sponsorship for this position. You must be authorized to work in the U.S. to apply. Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Human Resources Generalist II FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent and 2 years of professional experience Preferred Qualifications: Bachelor's degree in business, finance, human resources or related field preferred Experience in a higher education or recreational setting Familiarity with HR policies, compliance frameworks, and internal audit practices Previous experience in HR environment hiring student staff and full-time staff members Position Summary: Reporting to the Assistant Director for Business & Human Resources, the Human Resources Manager is an integral part of the Recreational Sports business services team. Key responsibilities of the position include managing the full employee life cycle (recruitment through termination), policy/procedural guidance, employee benefits, payroll, employee training, and compensation for over 500 regular and temporary employees. The HR Manager serves as the primary point of contact for all HR-related matters within the department, as well as the liaison between Recreational Sports and University Human Resources (UHC) and the Office of the Vice President for Student Affairs (OVPSA). Knowledge, Skills, Abilities and/or Competencies: Possess strong interpersonal and communication skills. Ability to work cooperatively in a team environment as well as independently. Ability to interpret, communicate and implement human resources policies and procedures. Demonstrate knowledge of common UGA HR applications, such as OneUSG Connect and UGAJobs. Ability to keep sensitive information secure and confidential, including the use of sound judgment and discretion. Ability to create, compose and edit written materials. Possess strong organizational skills and attention to detail. Physical Demands: While performing the normal duties of the job, the employee is frequently expected to move throughout the 440,000 sq. ft Ramsey Center. Stand; walk; sit; use hands; reach with hands and arms. Lift and/or move up to 10 pounds. Close vision, distance vision, peripheral vision, depth perception and focusing. Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Department HR Management Utilize UGAJobs for creation, posting, and filling of all full-time, student and part-time positions within the Department of Recreational Sports. Oversee the hiring of all positions within the department, including managing search committees and applicant communication. Process classification changes and promotions for all full-time, student and part-time positions in UGAJobs and OneUSG Connect. Process separation responsibilities for exiting employees, including conducting exit interviews. Serve as Rec Sports HR Liaison with UHR and OVPSA, collaborating on trainings, policy and guidance related to well-being, retirement, workers compensation, employee benefits, and FMLA. Percentage of time: 65 Duties/Responsibilities: Payroll Processing Serve as the main point of contact for all supervisors and employees relating to payroll questions. Review and reconcile all bi-weekly and monthly payroll for student, part-time, and regular employees. Review/approve payroll for accuracy for all pay groups in Rec Sports as necessary. Perform necessary adjustments or corrections of omissions, errors, or unusual items as soon as possible prior to payroll run dates. Manage all ad hoc salary requests, including Requests for Salary Action (RSA's). Percentage of time: 30 Duties/Responsibilities: Administrative Duties Maintain secure, confidential and current personnel files. Work with supervisors and affected employees to disseminate relevant HR information, complete all required forms and submit paperwork by all applicable deadlines. Serve as the primary backup to the Membership Operations Manager for the daily departmental deposit. Assist in the day to day operations of the Recreational Sports Business Office. Perform additional duties as assigned by the Director or Assistant Director for Business & Human Resources. Percentage of time: 5 Contact Details: For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. . click apply for full job details
12/05/2025
Full time
Posting Number: S14250P Working Title: Human Resources Manager Department: VPSA-Recreational Sports About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: The Department of Recreational Sports in the Division of Student Affairs promotes healthy lifestyle choices by providing development, growth, and education for the University of Georgia community through the spirit of recreation. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: Monday-Friday 8am - 5pm, with additional night and weekends as needed to meet departmental deadlines. Advertised Salary: $60,000 - $63,000 Posting Date: 10/13/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Special Instructions to Applicants: Priority consideration will be given to those who complete the application process by 12/14/2025; however, screening will continue until the position is filled. We are unable to offer a work visa sponsorship for this position. You must be authorized to work in the U.S. to apply. Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Human Resources Generalist II FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent and 2 years of professional experience Preferred Qualifications: Bachelor's degree in business, finance, human resources or related field preferred Experience in a higher education or recreational setting Familiarity with HR policies, compliance frameworks, and internal audit practices Previous experience in HR environment hiring student staff and full-time staff members Position Summary: Reporting to the Assistant Director for Business & Human Resources, the Human Resources Manager is an integral part of the Recreational Sports business services team. Key responsibilities of the position include managing the full employee life cycle (recruitment through termination), policy/procedural guidance, employee benefits, payroll, employee training, and compensation for over 500 regular and temporary employees. The HR Manager serves as the primary point of contact for all HR-related matters within the department, as well as the liaison between Recreational Sports and University Human Resources (UHC) and the Office of the Vice President for Student Affairs (OVPSA). Knowledge, Skills, Abilities and/or Competencies: Possess strong interpersonal and communication skills. Ability to work cooperatively in a team environment as well as independently. Ability to interpret, communicate and implement human resources policies and procedures. Demonstrate knowledge of common UGA HR applications, such as OneUSG Connect and UGAJobs. Ability to keep sensitive information secure and confidential, including the use of sound judgment and discretion. Ability to create, compose and edit written materials. Possess strong organizational skills and attention to detail. Physical Demands: While performing the normal duties of the job, the employee is frequently expected to move throughout the 440,000 sq. ft Ramsey Center. Stand; walk; sit; use hands; reach with hands and arms. Lift and/or move up to 10 pounds. Close vision, distance vision, peripheral vision, depth perception and focusing. Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Department HR Management Utilize UGAJobs for creation, posting, and filling of all full-time, student and part-time positions within the Department of Recreational Sports. Oversee the hiring of all positions within the department, including managing search committees and applicant communication. Process classification changes and promotions for all full-time, student and part-time positions in UGAJobs and OneUSG Connect. Process separation responsibilities for exiting employees, including conducting exit interviews. Serve as Rec Sports HR Liaison with UHR and OVPSA, collaborating on trainings, policy and guidance related to well-being, retirement, workers compensation, employee benefits, and FMLA. Percentage of time: 65 Duties/Responsibilities: Payroll Processing Serve as the main point of contact for all supervisors and employees relating to payroll questions. Review and reconcile all bi-weekly and monthly payroll for student, part-time, and regular employees. Review/approve payroll for accuracy for all pay groups in Rec Sports as necessary. Perform necessary adjustments or corrections of omissions, errors, or unusual items as soon as possible prior to payroll run dates. Manage all ad hoc salary requests, including Requests for Salary Action (RSA's). Percentage of time: 30 Duties/Responsibilities: Administrative Duties Maintain secure, confidential and current personnel files. Work with supervisors and affected employees to disseminate relevant HR information, complete all required forms and submit paperwork by all applicable deadlines. Serve as the primary backup to the Membership Operations Manager for the daily departmental deposit. Assist in the day to day operations of the Recreational Sports Business Office. Perform additional duties as assigned by the Director or Assistant Director for Business & Human Resources. Percentage of time: 5 Contact Details: For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Director of Strategic Workforce Planning, you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role requires a strategic leader who can connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership to embed workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Practice Leadership. Lead and develop a high-performing team of workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of workforce planning practices across the organization. Continuously seek and integrate best practices. Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development. Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Lead and develop a high-performing team of strategic workforce planning practitioners. Establish scalable tools, frameworks, and standards to ensure consistency and sustainability of strategic workforce planning practices across the organization. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Drive impact for the businesses and functions through strategic workforce planning. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align strategic workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integrate strategic workforce planning with association functions including HR, CFO, CREW, Risk, and Association Planning. Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Serve as a key point of contact for best practices in strategic workforce planning. Build organizational strategic workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance, Business, or Human Resources or related discipline; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years of experience in workforce planning, forecasting, or HR analytics including leadership experience 3+ years leading high-performing teams Proven experience developing long-range (3+ years) workforce forecasts and strategic plans Strong business acumen with the ability to anticipate future talent and skill needs Advanced critical thinking, communication, and forecasting skills What sets you apart: Experience in insurance and/or banking sectors Familiarity with call center and sales workforce dynamics Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle) Experience with design thinking and agile methodologies Expertise in integrating human and AI resource planning Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Posting Number: S14455P Working Title: Position Management Manager Department: Auxiliary Human Resources About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. College/Unit/Department website: auxiliary.uga.edu Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: This position offers a 40 hour work week. Hours and schedule may vary, but will typically be Monday - Friday, 8am - 5pm. May also require weekend and evening work during peak season and/or special events. Advertised Salary: Commensurate with Experience Posting Date: 12/02/2025 Open until filled: Yes Proposed Starting Date: 01/05/2026 Special Instructions to Applicants: Applicant screening will begin immediately. To be fully considered, the application packet should include 1. A cover letter detailing how the applicant's credentials and experience meet the needs, responsibilities, and qualifications stated in the posting; 2. A current resume and 3. A list of references including contact information. Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Human Resources Generalist II FLSA: Exempt FTE: 1.0 Minimum Qualifications: Bachelor's degree in a related field or equivalent and 2 years of professional experience Preferred Qualifications: Extensive previous experience in Human Resources preferred, specifically position management and hiring. Position Summary: Reporting to the Director of Human Resources, the Position Management Manager serves as the strategic lead for position control, classification alignment, compensation, recruitment coordination, and organizational structure across Auxiliary Services. This role ensures all positions are accurately documented, appropriately classified, and aligned with operational needs and institutional guidelines. The manager collaborates closely with unit leadership and University HR to support workforce planning, manage classification and compensation inquiries, and maintain a consistent framework for staffing and organizational effectiveness. Knowledge, Skills, Abilities and/or Competencies: Interpersonal and communication skills (including written) with a wide range of people in a diverse environment; communicate in front of groups. Knowledge of employment law. Sustain attention to detail while handling multiple tasks; organizational skills; analyze and solve problems. Interpret and analyze staffing needs, prioritize those needs, and provide guidance to service units regarding the scheduling of student employees. Work independently as well as in a team environment; flexibility to work in multiple locations; customer service focused. Ability to effectively supervise others. Interviewing skills. Strong computer skills - proficiency in MS Excel and Word, email, and internet browsers. Knowledge of UGA eLearning Commons, OneUSG Connect HCM, UGAJobs, MS Publisher OR Adobe InDesign, Adobe Acrobat Professional, Google Docs, and social networking applications; willingness to learn new applications. Physical Demands: Sit at a desk and work on a computer for extended periods of time. Stand for long periods of time. Lifting/carrying less than 30 lbs. Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Position Management: Strategic Position Oversight Collaborate with Auxiliary's operation and support units as well as leadership to assess staffing needs and analyze position specifications Develop and maintain accurate job descriptions in alignment with operational goals Prepare and submit classification documentation, job descriptions, and position justification materials Assist the HR Director in classification reviews and coordinate reclassification requests with University HR Ensure the efficiency of position management processes and controls including recommending workflow enhancements as needed Operational Monitoring & Documentation Monitor position changes related to promotions, reorganizations, and new role development Maintain a centralized log of position actions, approvals, and pending requests Maintain records of approved positions and salary grades Ensure timely removal of obsolete roles from HR systems Oversee the posting and tracking of open positions across Auxiliary units Task & Ticket Management Serve as the primary point of contact for classification inquiries and resolution tracking Manage ticket assignments to HR Generalists via Team Dynamix Manage and distribute position-related directives and assign tasks to HR Generalists as appropriate Maintain clear and timely communication with hiring authorities: Ensure all correspondence is professional, concise, and prompt. Use structured updates, confirm receipt of key documents, and proactively address questions or concerns to build trust and streamline decision-making. Percentage of time: 50 Duties/Responsibilities: Compensation Oversight Ensure adherence to UGA and USG salary guidelines Liaise with University HR to ensure consistency in classification standards and pay band structures Respond to general compensation inquiries from unit leaders and hiring managers Manage salary exception requests and collaborate with Auxiliary senior leadership to determine appropriate outcomes Manage/prepare and submit requests for supplemental and permanent salary increases Coordinate with the Employment team to confirm hiring rates and candidate qualifications . click apply for full job details
12/05/2025
Full time
Posting Number: S14455P Working Title: Position Management Manager Department: Auxiliary Human Resources About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. College/Unit/Department website: auxiliary.uga.edu Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: This position offers a 40 hour work week. Hours and schedule may vary, but will typically be Monday - Friday, 8am - 5pm. May also require weekend and evening work during peak season and/or special events. Advertised Salary: Commensurate with Experience Posting Date: 12/02/2025 Open until filled: Yes Proposed Starting Date: 01/05/2026 Special Instructions to Applicants: Applicant screening will begin immediately. To be fully considered, the application packet should include 1. A cover letter detailing how the applicant's credentials and experience meet the needs, responsibilities, and qualifications stated in the posting; 2. A current resume and 3. A list of references including contact information. Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Human Resources Generalist II FLSA: Exempt FTE: 1.0 Minimum Qualifications: Bachelor's degree in a related field or equivalent and 2 years of professional experience Preferred Qualifications: Extensive previous experience in Human Resources preferred, specifically position management and hiring. Position Summary: Reporting to the Director of Human Resources, the Position Management Manager serves as the strategic lead for position control, classification alignment, compensation, recruitment coordination, and organizational structure across Auxiliary Services. This role ensures all positions are accurately documented, appropriately classified, and aligned with operational needs and institutional guidelines. The manager collaborates closely with unit leadership and University HR to support workforce planning, manage classification and compensation inquiries, and maintain a consistent framework for staffing and organizational effectiveness. Knowledge, Skills, Abilities and/or Competencies: Interpersonal and communication skills (including written) with a wide range of people in a diverse environment; communicate in front of groups. Knowledge of employment law. Sustain attention to detail while handling multiple tasks; organizational skills; analyze and solve problems. Interpret and analyze staffing needs, prioritize those needs, and provide guidance to service units regarding the scheduling of student employees. Work independently as well as in a team environment; flexibility to work in multiple locations; customer service focused. Ability to effectively supervise others. Interviewing skills. Strong computer skills - proficiency in MS Excel and Word, email, and internet browsers. Knowledge of UGA eLearning Commons, OneUSG Connect HCM, UGAJobs, MS Publisher OR Adobe InDesign, Adobe Acrobat Professional, Google Docs, and social networking applications; willingness to learn new applications. Physical Demands: Sit at a desk and work on a computer for extended periods of time. Stand for long periods of time. Lifting/carrying less than 30 lbs. Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Position Management: Strategic Position Oversight Collaborate with Auxiliary's operation and support units as well as leadership to assess staffing needs and analyze position specifications Develop and maintain accurate job descriptions in alignment with operational goals Prepare and submit classification documentation, job descriptions, and position justification materials Assist the HR Director in classification reviews and coordinate reclassification requests with University HR Ensure the efficiency of position management processes and controls including recommending workflow enhancements as needed Operational Monitoring & Documentation Monitor position changes related to promotions, reorganizations, and new role development Maintain a centralized log of position actions, approvals, and pending requests Maintain records of approved positions and salary grades Ensure timely removal of obsolete roles from HR systems Oversee the posting and tracking of open positions across Auxiliary units Task & Ticket Management Serve as the primary point of contact for classification inquiries and resolution tracking Manage ticket assignments to HR Generalists via Team Dynamix Manage and distribute position-related directives and assign tasks to HR Generalists as appropriate Maintain clear and timely communication with hiring authorities: Ensure all correspondence is professional, concise, and prompt. Use structured updates, confirm receipt of key documents, and proactively address questions or concerns to build trust and streamline decision-making. Percentage of time: 50 Duties/Responsibilities: Compensation Oversight Ensure adherence to UGA and USG salary guidelines Liaise with University HR to ensure consistency in classification standards and pay band structures Respond to general compensation inquiries from unit leaders and hiring managers Manage salary exception requests and collaborate with Auxiliary senior leadership to determine appropriate outcomes Manage/prepare and submit requests for supplemental and permanent salary increases Coordinate with the Employment team to confirm hiring rates and candidate qualifications . click apply for full job details
Minimum Qualifications: Bachelor's Degree and 6 years of directly related exempt-level experience. An equivalent combination of education and experience relevant to the role may be considered for this position. Preferred Qualifications: Two plus years of experience leading enterprise-wide onboarding programs. Knowledge of pre-employment and regulatory compliance. Strong cross-functional collaboration skills. Experience leading and developing a remote team. Experience with HR Operations, including benefits administration and employee relations. Strong focus on customer service and process improvement. Job Summary: Provides expert-level consultation, guidance, and direction to other human resources professionals, institutional leadership, and customers. Serves as a role model to other HR consultants and may function as a team leader. Provides in-depth content expertise and project management in the design, development, and/or implementation of human resources programs, policies, and practices. Readily assumes leadership responsibilities and functions autonomously in a leadership role with institutional leadership, customers, and within the HR department. Job Duties: Provides timely advice, guidance, and technical support to UTMB leadership regarding HR issues. Assists Managers, Directors, and Entity Leaders with strategic planning and direction. Develops relationships and business partnerships with Managers, Directors, and Entity Leaders to facilitate problem resolution. Anticipates customer needs based on market, recruitment, legislative, and legal trends. Investigates, evaluates, and makes recommendations regarding HR issues. Facilitates department usage of the Performance Management Program. Facilitates the development of career ladders, including job design, job evaluation, and compensation. Works with Compensation regarding the creation of new positions and the evaluation of multiple positions in a job family. Provides guidance to supervisors regarding employee discipline issues. Develops Human Resources policies and facilitates the approval and communication. Interprets Human Resources policies and procedures, working with institutional leaders and management. Facilitates reductions-in-force as necessary. Adheres to internal controls and reporting structure. Performs related duties as required. Knowledge/Skills/Abilities: Expert HR professional. Advanced knowledge of Human Resources and employment law. Mastery of organizational workforce policies and practices. Working with organizational development knowledge. Strong partnership and in-depth understanding of the customer's business and current issues. Strong communication skills, both oral and written. Salary Range: Actual salary commensurate with experience. Work Schedule: Partial remote with weekly on-site work, Monday through Friday, 8 am to 5 pm, and as needed on occasion. Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
12/05/2025
Full time
Minimum Qualifications: Bachelor's Degree and 6 years of directly related exempt-level experience. An equivalent combination of education and experience relevant to the role may be considered for this position. Preferred Qualifications: Two plus years of experience leading enterprise-wide onboarding programs. Knowledge of pre-employment and regulatory compliance. Strong cross-functional collaboration skills. Experience leading and developing a remote team. Experience with HR Operations, including benefits administration and employee relations. Strong focus on customer service and process improvement. Job Summary: Provides expert-level consultation, guidance, and direction to other human resources professionals, institutional leadership, and customers. Serves as a role model to other HR consultants and may function as a team leader. Provides in-depth content expertise and project management in the design, development, and/or implementation of human resources programs, policies, and practices. Readily assumes leadership responsibilities and functions autonomously in a leadership role with institutional leadership, customers, and within the HR department. Job Duties: Provides timely advice, guidance, and technical support to UTMB leadership regarding HR issues. Assists Managers, Directors, and Entity Leaders with strategic planning and direction. Develops relationships and business partnerships with Managers, Directors, and Entity Leaders to facilitate problem resolution. Anticipates customer needs based on market, recruitment, legislative, and legal trends. Investigates, evaluates, and makes recommendations regarding HR issues. Facilitates department usage of the Performance Management Program. Facilitates the development of career ladders, including job design, job evaluation, and compensation. Works with Compensation regarding the creation of new positions and the evaluation of multiple positions in a job family. Provides guidance to supervisors regarding employee discipline issues. Develops Human Resources policies and facilitates the approval and communication. Interprets Human Resources policies and procedures, working with institutional leaders and management. Facilitates reductions-in-force as necessary. Adheres to internal controls and reporting structure. Performs related duties as required. Knowledge/Skills/Abilities: Expert HR professional. Advanced knowledge of Human Resources and employment law. Mastery of organizational workforce policies and practices. Working with organizational development knowledge. Strong partnership and in-depth understanding of the customer's business and current issues. Strong communication skills, both oral and written. Salary Range: Actual salary commensurate with experience. Work Schedule: Partial remote with weekly on-site work, Monday through Friday, 8 am to 5 pm, and as needed on occasion. Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant . LSF is looking for talented Child Welfare Case Managers who wants to make an impact in the lives of others. Purpose & Impact: The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values. Essential Functions: Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary. Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport children as needed. Ensure that all Independent Living functions are completed as required. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Organize, prioritize and complete all work assignments by the established deadlines. All duties are performed in accordance with the following standards: Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules. Qualifications Physical Requirements: Valid Florida Driver's License and Insurance Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences. Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes. Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed. Certified First Aid/CPR, and crisis intervention. Education/Experience Must have a minimum of one year of relevant experience and certified or become certified within one year. Must possess a bachelor's degree in a Human Services field . Degree in Social Work preferred. Skills/Abilities: Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
12/05/2025
Full time
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant . LSF is looking for talented Child Welfare Case Managers who wants to make an impact in the lives of others. Purpose & Impact: The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values. Essential Functions: Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary. Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport children as needed. Ensure that all Independent Living functions are completed as required. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Organize, prioritize and complete all work assignments by the established deadlines. All duties are performed in accordance with the following standards: Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules. Qualifications Physical Requirements: Valid Florida Driver's License and Insurance Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences. Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes. Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed. Certified First Aid/CPR, and crisis intervention. Education/Experience Must have a minimum of one year of relevant experience and certified or become certified within one year. Must possess a bachelor's degree in a Human Services field . Degree in Social Work preferred. Skills/Abilities: Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Description: Position Title: Center Director Department: Client Services Accountable To: Sr. Client Services Director FLSA Status: Non-exempt Results Statement: I am accountable for producing the following results: Oversee the day-to-day operation of a Clarity center, implementing approved policies and procedures and managing all volunteers and programs necessary to meet client needs. Essential Job Functions: Administration Make prayer an integral part of the day-to-day operation of the center Review client files, client advocate summaries, and offer suggestions and encouragement to volunteers Oversee record-keeping and effective follow-up of clients by volunteers Oversee scheduling of volunteers Handle routine business calls that dont require Client Services Directors assistance Interact with Sr. Director of Client Services to relate client or staff needs, progress of center, problems, and goal setting and implementation Complete and submit monthly reports and information required by Sr. Director of Client Services. Oversee, encourage, and provide direction and delegation to Center Director Assistant Collect data from Client Management System for reporting Maintain records and receipts for credit card expenses Job training and ongoing education to stay up to date on center issues and communicate and train those issues to volunteers when needed Maintain the Center appearance to keep it professional Find solutions to overcome barriers and hurdles of day to day operations Conduct yearly review of Center Director Assistant Public Relations Complete a minimum of 2 intentional, direct, and live contacts per month with community agencies, not including churches or pastors Maintain a working relationship with agencies, physicians, churches and organizations that refer clients or accept referrals from the CLARITY Represent CLARITY to pastors and churches regarding support ministries and volunteer matters Represent CLARITY to pastors, churches and organizations through meetings and speaking engagements as requested Participate and assist in fundraising activities if requested Client Services Oversee all non-medical services provided to clients Provide non-medical services for clients when client advocates are not available Maintain and update referral resource lists for volunteers and client use Inform the Sr. Director of Client Services about needed educational materials and resources for client and volunteer use Volunteer Management Assist in recruiting, selecting and interviewing possible volunteers. Follow volunteer recruiting guidelines as set forth by Sr. Director of Client Services. Provide volunteer training for receptionists, client advocates and other volunteers and assist in volunteer in-services or additional volunteer training as requested. Provide necessary supervision of volunteers who begin in-center training and orientation Develop and nurture volunteers to follow center policies and procedures Be available to communicate with volunteers for information, questions and assistance Assess in an ongoing manner the performance of volunteers and follow biblical principles for confrontation when the need arises Evaluate each volunteers performance through a yearly evaluation Miscellaneous Duties Attend regular organizational meetings of CLARITY Agree to follow and stay current on the Employee Handbook and Client Services Staff and Volunteer Policy and Procedures Manual. Agree to attend all educational and medical training as required. Perform other job-related tasks as assigned by the Sr. Director of Client Services Essential Skills and Experience Has a bachelors degree in ministry or a social service Exhibits a strong commitment and dedication to the pro-life position and sexual purity Has one year of experience as a volunteer in some ministry capacity Has two years of experience in a helping profession in a position requiring management experience or equivalent Demonstrated leadership and decision-making capability Ability to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists. Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters Exhibits skill in interpersonal communication, public speaking and problem solving Able to provide spiritual leadership, discipleship and support to volunteers Able to carry out responsibilities with little or no supervision Essential Physical Requirements and Work Environment Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include: sitting, standing, or walking for extended periods of time; operating office equipment; and lifting up to 20 pounds. Visual Acuity; ability to see and hear within normal parameters, must use hands and fingers to use keyboard and mouse; operate equipment or controls; reach above shoulder heights, below the waist; or lift to file documents or store materials throughout the work day. Proper lifting techniques required. Performance Standards: Company-Wide Performance Standards for Success The following guidelines are standard across all positions within Clarity. Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord Agree with and be willing to uphold the Statement of Principle, Statement of Faith and policies of Clarity Ability to understand Claritys job procedures, responsibilities, and scope of duties. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. Ability to work as part of a team within Claritys organization. Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity. Consistently and constructively projects the mission and vision of the company. Creates a work environment that makes co-workers feel appreciated and accepted, and discourages actions that make coworkers feel merely tolerated. My commitment to Claritys You Matter includes my responsibility to: Act when it is appropriate by addressing inappropriate behaviors Act as a positive role model by respecting & honoring differences Think Inclusively not Exclusively or Special Ability to communicate with others, to assimilate and understand information, to make sound decisions in a manner consistent with the essential job functions. Ability to clearly communicate with clients and coworkers. Ability to provide exemplary service to clients and coworkers. Adaptable to changes in work environment, schedule, and job requirements. Reliable in relation to punctuality, attendance, and willingness to help others. Able to multi-task and present work that is organized, accurate, detailed and timely. Ability to recognize problems with clients and coworkers, exercise sound judgment, and arrive at logical conclusions that have Claritys best interest in mind. Holds company and client information in the strictest confidence and performs work in accordance with all government laws, regulations, ordinances, and court rulings in those jurisdictions in which the company operates. Demonstrates accuracy and thoroughness. Brings any problems regarding systems and/or procedures to the attention of Management. Employees are encouraged to recommend ideas for the improvement of their department and position that are consistent with Claritys strategic objective. Respects fellow coworkers time, space, and need for concentration. Socializing and interruptions must not impede workflow. Performs other duties as deemed necessary by management to achieve the strategic objectives of Clarity Supervision of Others Clinic Assistant staff Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Acknowledgement Employee Signature Date The Center Director will receive a yearly written and oral evaluation by the Sr. Client Services Director. Requirements: Upholds the organizations policies and procedures Supports the religious mission of the center and encourages the spiritual growth of staff and clients Reinforces the humanity of the unborn child with patients, their guest, staff and others Able to share the gospel with patients and pray with them as appropriate Leads staff (or participants) in shared prayer and devotions as opportunities arise. Share the love of Jesus Christ with all staff and volunteers Serves with a heart of mercy, grace and love. Is an ambassador of the Christian mission of the organization to supporters and the public at large. PIbbd2cda3861c-3807
12/05/2025
Full time
Description: Position Title: Center Director Department: Client Services Accountable To: Sr. Client Services Director FLSA Status: Non-exempt Results Statement: I am accountable for producing the following results: Oversee the day-to-day operation of a Clarity center, implementing approved policies and procedures and managing all volunteers and programs necessary to meet client needs. Essential Job Functions: Administration Make prayer an integral part of the day-to-day operation of the center Review client files, client advocate summaries, and offer suggestions and encouragement to volunteers Oversee record-keeping and effective follow-up of clients by volunteers Oversee scheduling of volunteers Handle routine business calls that dont require Client Services Directors assistance Interact with Sr. Director of Client Services to relate client or staff needs, progress of center, problems, and goal setting and implementation Complete and submit monthly reports and information required by Sr. Director of Client Services. Oversee, encourage, and provide direction and delegation to Center Director Assistant Collect data from Client Management System for reporting Maintain records and receipts for credit card expenses Job training and ongoing education to stay up to date on center issues and communicate and train those issues to volunteers when needed Maintain the Center appearance to keep it professional Find solutions to overcome barriers and hurdles of day to day operations Conduct yearly review of Center Director Assistant Public Relations Complete a minimum of 2 intentional, direct, and live contacts per month with community agencies, not including churches or pastors Maintain a working relationship with agencies, physicians, churches and organizations that refer clients or accept referrals from the CLARITY Represent CLARITY to pastors and churches regarding support ministries and volunteer matters Represent CLARITY to pastors, churches and organizations through meetings and speaking engagements as requested Participate and assist in fundraising activities if requested Client Services Oversee all non-medical services provided to clients Provide non-medical services for clients when client advocates are not available Maintain and update referral resource lists for volunteers and client use Inform the Sr. Director of Client Services about needed educational materials and resources for client and volunteer use Volunteer Management Assist in recruiting, selecting and interviewing possible volunteers. Follow volunteer recruiting guidelines as set forth by Sr. Director of Client Services. Provide volunteer training for receptionists, client advocates and other volunteers and assist in volunteer in-services or additional volunteer training as requested. Provide necessary supervision of volunteers who begin in-center training and orientation Develop and nurture volunteers to follow center policies and procedures Be available to communicate with volunteers for information, questions and assistance Assess in an ongoing manner the performance of volunteers and follow biblical principles for confrontation when the need arises Evaluate each volunteers performance through a yearly evaluation Miscellaneous Duties Attend regular organizational meetings of CLARITY Agree to follow and stay current on the Employee Handbook and Client Services Staff and Volunteer Policy and Procedures Manual. Agree to attend all educational and medical training as required. Perform other job-related tasks as assigned by the Sr. Director of Client Services Essential Skills and Experience Has a bachelors degree in ministry or a social service Exhibits a strong commitment and dedication to the pro-life position and sexual purity Has one year of experience as a volunteer in some ministry capacity Has two years of experience in a helping profession in a position requiring management experience or equivalent Demonstrated leadership and decision-making capability Ability to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists. Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters Exhibits skill in interpersonal communication, public speaking and problem solving Able to provide spiritual leadership, discipleship and support to volunteers Able to carry out responsibilities with little or no supervision Essential Physical Requirements and Work Environment Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include: sitting, standing, or walking for extended periods of time; operating office equipment; and lifting up to 20 pounds. Visual Acuity; ability to see and hear within normal parameters, must use hands and fingers to use keyboard and mouse; operate equipment or controls; reach above shoulder heights, below the waist; or lift to file documents or store materials throughout the work day. Proper lifting techniques required. Performance Standards: Company-Wide Performance Standards for Success The following guidelines are standard across all positions within Clarity. Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord Agree with and be willing to uphold the Statement of Principle, Statement of Faith and policies of Clarity Ability to understand Claritys job procedures, responsibilities, and scope of duties. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. Ability to work as part of a team within Claritys organization. Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity. Consistently and constructively projects the mission and vision of the company. Creates a work environment that makes co-workers feel appreciated and accepted, and discourages actions that make coworkers feel merely tolerated. My commitment to Claritys You Matter includes my responsibility to: Act when it is appropriate by addressing inappropriate behaviors Act as a positive role model by respecting & honoring differences Think Inclusively not Exclusively or Special Ability to communicate with others, to assimilate and understand information, to make sound decisions in a manner consistent with the essential job functions. Ability to clearly communicate with clients and coworkers. Ability to provide exemplary service to clients and coworkers. Adaptable to changes in work environment, schedule, and job requirements. Reliable in relation to punctuality, attendance, and willingness to help others. Able to multi-task and present work that is organized, accurate, detailed and timely. Ability to recognize problems with clients and coworkers, exercise sound judgment, and arrive at logical conclusions that have Claritys best interest in mind. Holds company and client information in the strictest confidence and performs work in accordance with all government laws, regulations, ordinances, and court rulings in those jurisdictions in which the company operates. Demonstrates accuracy and thoroughness. Brings any problems regarding systems and/or procedures to the attention of Management. Employees are encouraged to recommend ideas for the improvement of their department and position that are consistent with Claritys strategic objective. Respects fellow coworkers time, space, and need for concentration. Socializing and interruptions must not impede workflow. Performs other duties as deemed necessary by management to achieve the strategic objectives of Clarity Supervision of Others Clinic Assistant staff Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Acknowledgement Employee Signature Date The Center Director will receive a yearly written and oral evaluation by the Sr. Client Services Director. Requirements: Upholds the organizations policies and procedures Supports the religious mission of the center and encourages the spiritual growth of staff and clients Reinforces the humanity of the unborn child with patients, their guest, staff and others Able to share the gospel with patients and pray with them as appropriate Leads staff (or participants) in shared prayer and devotions as opportunities arise. Share the love of Jesus Christ with all staff and volunteers Serves with a heart of mercy, grace and love. Is an ambassador of the Christian mission of the organization to supporters and the public at large. PIbbd2cda3861c-3807
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated DTPM Lead, the successful candidate will play a pivotal role in shaping the future of P&C digital experiences across Servicing and Billing. You will be responsible for the vision, design, and prioritization of all significant native digital experiences in these domains. This leader will also direct the critical P&C Digital Member Satisfaction improvement initiative, coordinating efforts across Service, Billing, and Sales. This candidate also leads the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach). Ensures strategic alignment across the product and its stakeholders, suppliers, and customers. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses, communicating the value proposition of Digital or Technology products and experiences. Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members. Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented. Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership, and facilitates Digital or Technology product definition, concept and collaboration sessions to coordinate discovery, development, delivery, and validation activities, as well as to mitigate risks and dependencies. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Actively manages ambiguity, influences others to bring in "big picture" thinking and drives clarity, solutions, and execution plan among team and stakeholders. Maintains and applies expert knowledge of the business, technology, UX, and relevant experiences and processes and an expert understanding of Product Management. Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards. Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. What sets you apart: Proficiency with analytics platforms (e.g., Adobe Analytics, Google Analytics, Tableau, Glassbox) and A/B testing frameworks. Extensive experience designing customer experiences, gathering requirements, and performing duties as a solution owner through IT Development of Mobile solutions in Native. Experience utilizing human-centered design and UX/UI principles to design improvements to digital experiences in multiple digital Platforms - especially in Native (IOS and Android). Deep understanding of digital product economics, ROI modeling, and cost-to-serve reduction strategies. Experience leading cross-functional teams of engineers, designers, and analysts. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated DTPM Lead, the successful candidate will play a pivotal role in shaping the future of P&C digital experiences across Servicing and Billing. You will be responsible for the vision, design, and prioritization of all significant native digital experiences in these domains. This leader will also direct the critical P&C Digital Member Satisfaction improvement initiative, coordinating efforts across Service, Billing, and Sales. This candidate also leads the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope (portfolio level or enterprise reach). Ensures strategic alignment across the product and its stakeholders, suppliers, and customers. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses, communicating the value proposition of Digital or Technology products and experiences. Continuously leverages expert data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs; shares best practices with team members. Guides team to generate meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements; follows through to ensure applicable improvements are implemented. Sets the standard for preparing compelling presentations, and other forms of communication to communicate complex concepts to a diverse audience, including senior leadership, and facilitates Digital or Technology product definition, concept and collaboration sessions to coordinate discovery, development, delivery, and validation activities, as well as to mitigate risks and dependencies. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Actively manages ambiguity, influences others to bring in "big picture" thinking and drives clarity, solutions, and execution plan among team and stakeholders. Maintains and applies expert knowledge of the business, technology, UX, and relevant experiences and processes and an expert understanding of Product Management. Consistently provides guidance and mentoring to team members and acts as an escalation point and ensures issues are resolved. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards. Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership. What sets you apart: Proficiency with analytics platforms (e.g., Adobe Analytics, Google Analytics, Tableau, Glassbox) and A/B testing frameworks. Extensive experience designing customer experiences, gathering requirements, and performing duties as a solution owner through IT Development of Mobile solutions in Native. Experience utilizing human-centered design and UX/UI principles to design improvements to digital experiences in multiple digital Platforms - especially in Native (IOS and Android). Deep understanding of digital product economics, ROI modeling, and cost-to-serve reduction strategies. Experience leading cross-functional teams of engineers, designers, and analysts. Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Job Summary: The Executive Director of Nursing (EDON) is a registered professional nurse who provides leadership and management for five (5) to twenty (20) cost centers for a specific service line through the application of advanced competencies in communication; job knowledge, professionalism and business skills. This executive is a member of the chief nursing officer's or AVP Nursing's administrative team and serves as their designee for assigned responsibilities. This leader effectively partners with hospital leadership, medical staff and other departments to create a center of excellence for their service line and to meet the hospital's vision, mission and goals. This role has a range of approximately FTEs in a medium or large complex case setting that is 350 to 800 beds. This EDON also handles a budget with a range from 60 to 300 million dollars. The Executive Director of Nursing provides direct leadership for a group of nurse managers/directors or departments and who comprise their specialty service line. He/she is a standard bearer and holds leaders and staff accountable for the delivery of safe, quality care and services through effective communication, fiscal accountability, and employment of transformational leadership., instilling an accountability-based practice setting. The executive director of nursing serves as sponsor for performance improvement; inspires others to seek opportunities to grow and improve their performance and successful applies lean and evidenced based practice to ensure all targets pillar outcomes are achieved. This executive employs all safety first interventions and as the chief safety officer creates a culture of safety for his/her service line through the development/use of these skills by other leaders, physicians and staff. He/she effectively uses data and technology to make decisions and proactively mitigates unnecessary risks for his/her area of responsibility providing instruction and mentoring for assigned leaders to be able to do the same. This executive ensures that nurse managers and staff create a desirable, safe work environment that enables the organization to meet or exceed all licensure, regulatory and accreditation standards. He/She models the way by fostering exemplary skills in attaining effective teamwork and collaboration with physicians, staff, patients and other departments. It is expected that all Nurse Leaders are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals. Core Responsibilities and Essential Functions: Exemplary Practice and Outcomes Holds self and staff to the highest professional standards and ethics ensuring corporate compliance standards etc. are met by leaders and staff. Is an active member of ones professional community and serves as a role model for professional nursing practice and nursing leadership advances the field through transformational executive leadership, support of shared governance, and scholarly activity Successfully works with the nurse administrators and supervisors to employ change management strategies and instills in self and others the curiosity to explore new knowledge and ideas. Priority clinical operations areas of focus: o Lead care teaming redesign across 65+ primary care locations o Oversee implementation of clinical quality programs as it relates to back office process and workflow o Act as SME for nursing process, policy, and procedure in the ambulatory setting, and support across the continuum o Development and oversight of ongoing annual learning programs for licensed and unlicensed staff including preceptorship o Support clinical competency of licensed and unlicensed staff o Lead continued development and implementation of nursing/clinical structure into clinical operations across all practice sites o Process owner/leader for Employee Health Covid Pathway for all Wellstar employees Resources and Support Engages leaders in decision- making and partners with others to promote patient centered care and service excellence while effectively providing leadership and management skills for a specific business/clinical unit, possesses strong and effective negotiation and mediation skills Serves to support the nursing administrators and supervisors to promote the effective running of the care delivery system and ensures that the clinical processes of care are working as intended. Serves as a resource for all leaders and accepts additional leadership responsibilities. Analyzes and manages financial resources; uses lean and other quality skills to reduce waste and improve performance of operations and clinical systems of care. Hires and develops an engaged team of leaders and staff that raises each others performance to achieve quality and safety goals Interdisciplinary Teamwork and Collaboration Effectively communicates to diverse audiences on nursing, health care and organizational issues and this includes the ability to set standards and holds leaders and staff accountable for performance standards. Proactively establishes a health work place by reducing unnecessary conflict - resolves it when necessary promotes and achieves positive team dynamics Establishes partnerships by employing strong relationship building skills with all hospital leaders and medical staff by striving to understand others (and situations) and keeping the long view in mind is fair and just using reflective practice skills to monitor self and leader performance/interaction skills exercising coaching and guiding skills Creates opportunities for self and leaders to grow professionally and implements a desirable workplace to recruit and retain talented leaders and staff Professional Development Seeks opportunities to advance knowledge and skills through formal and information education offerings to enhance ones understanding of how healthcare is financed and how to manage a diverse nursing workforce. Represents the organization positively to the community, building credibility and willingness to serve on committees and taskforces as needed to share knowledge and skill; champion a service line or need; and seeks opportunities to advance skill and scope of responsibilities Evidence Based Practice and Research Effectively identifies areas of improvement of leaders and clinical systems and sponsors projects to improve the same. Includes assuring nursing division meets or exceeds licensure, regulatory and accreditation standards. Applies the effective use of data and evidence to support decision making for clinical and operational responsibilities and demonstrates awareness of legal and ethical issues related to patient and staff data, information and confidentiality Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Either a Bachelors degree or a Masters degree in Nursing is required. Masters degree is required. Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact is required. BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor is required. Additional License(s) and Certification(s): Currently licensed as a Registered Nurse in the State of Georgia or hold a privilege to practice in the State of Georgia under the Enhanced Nurse Licensure Compact (eNLC) is required. Must have a current BLS card from the American Heart Association on the first day of employment in position. National certification in nursing administration or clinical specialty is preferred. Required Minimum Experience: Minimum 10 years of experience as a Registered Nurse is required. and Minimum 5 years of progressive operational leadership in a manager or director level role is required. Required Minimum Skills: Should possess excellent verbal and written communication skills and relationship building a knowledge of the health care environment leadership that includes such skills as successfully implementing and managing a change process ability to use systems thinking- and inspire, coach others to be successful model the way for professional practice professionalism and teamwork/collaboration for self/department/medical staff and possess necessary business skills to manage human and material resources. Must be a continuous learner who understands health care financing strategy and operations for running a business unit(s) and effectively employ data and technology to support work processes and make decisions. Supports shared governance or shared decision making . click apply for full job details
12/05/2025
Full time
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Job Summary: The Executive Director of Nursing (EDON) is a registered professional nurse who provides leadership and management for five (5) to twenty (20) cost centers for a specific service line through the application of advanced competencies in communication; job knowledge, professionalism and business skills. This executive is a member of the chief nursing officer's or AVP Nursing's administrative team and serves as their designee for assigned responsibilities. This leader effectively partners with hospital leadership, medical staff and other departments to create a center of excellence for their service line and to meet the hospital's vision, mission and goals. This role has a range of approximately FTEs in a medium or large complex case setting that is 350 to 800 beds. This EDON also handles a budget with a range from 60 to 300 million dollars. The Executive Director of Nursing provides direct leadership for a group of nurse managers/directors or departments and who comprise their specialty service line. He/she is a standard bearer and holds leaders and staff accountable for the delivery of safe, quality care and services through effective communication, fiscal accountability, and employment of transformational leadership., instilling an accountability-based practice setting. The executive director of nursing serves as sponsor for performance improvement; inspires others to seek opportunities to grow and improve their performance and successful applies lean and evidenced based practice to ensure all targets pillar outcomes are achieved. This executive employs all safety first interventions and as the chief safety officer creates a culture of safety for his/her service line through the development/use of these skills by other leaders, physicians and staff. He/she effectively uses data and technology to make decisions and proactively mitigates unnecessary risks for his/her area of responsibility providing instruction and mentoring for assigned leaders to be able to do the same. This executive ensures that nurse managers and staff create a desirable, safe work environment that enables the organization to meet or exceed all licensure, regulatory and accreditation standards. He/She models the way by fostering exemplary skills in attaining effective teamwork and collaboration with physicians, staff, patients and other departments. It is expected that all Nurse Leaders are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals. Core Responsibilities and Essential Functions: Exemplary Practice and Outcomes Holds self and staff to the highest professional standards and ethics ensuring corporate compliance standards etc. are met by leaders and staff. Is an active member of ones professional community and serves as a role model for professional nursing practice and nursing leadership advances the field through transformational executive leadership, support of shared governance, and scholarly activity Successfully works with the nurse administrators and supervisors to employ change management strategies and instills in self and others the curiosity to explore new knowledge and ideas. Priority clinical operations areas of focus: o Lead care teaming redesign across 65+ primary care locations o Oversee implementation of clinical quality programs as it relates to back office process and workflow o Act as SME for nursing process, policy, and procedure in the ambulatory setting, and support across the continuum o Development and oversight of ongoing annual learning programs for licensed and unlicensed staff including preceptorship o Support clinical competency of licensed and unlicensed staff o Lead continued development and implementation of nursing/clinical structure into clinical operations across all practice sites o Process owner/leader for Employee Health Covid Pathway for all Wellstar employees Resources and Support Engages leaders in decision- making and partners with others to promote patient centered care and service excellence while effectively providing leadership and management skills for a specific business/clinical unit, possesses strong and effective negotiation and mediation skills Serves to support the nursing administrators and supervisors to promote the effective running of the care delivery system and ensures that the clinical processes of care are working as intended. Serves as a resource for all leaders and accepts additional leadership responsibilities. Analyzes and manages financial resources; uses lean and other quality skills to reduce waste and improve performance of operations and clinical systems of care. Hires and develops an engaged team of leaders and staff that raises each others performance to achieve quality and safety goals Interdisciplinary Teamwork and Collaboration Effectively communicates to diverse audiences on nursing, health care and organizational issues and this includes the ability to set standards and holds leaders and staff accountable for performance standards. Proactively establishes a health work place by reducing unnecessary conflict - resolves it when necessary promotes and achieves positive team dynamics Establishes partnerships by employing strong relationship building skills with all hospital leaders and medical staff by striving to understand others (and situations) and keeping the long view in mind is fair and just using reflective practice skills to monitor self and leader performance/interaction skills exercising coaching and guiding skills Creates opportunities for self and leaders to grow professionally and implements a desirable workplace to recruit and retain talented leaders and staff Professional Development Seeks opportunities to advance knowledge and skills through formal and information education offerings to enhance ones understanding of how healthcare is financed and how to manage a diverse nursing workforce. Represents the organization positively to the community, building credibility and willingness to serve on committees and taskforces as needed to share knowledge and skill; champion a service line or need; and seeks opportunities to advance skill and scope of responsibilities Evidence Based Practice and Research Effectively identifies areas of improvement of leaders and clinical systems and sponsors projects to improve the same. Includes assuring nursing division meets or exceeds licensure, regulatory and accreditation standards. Applies the effective use of data and evidence to support decision making for clinical and operational responsibilities and demonstrates awareness of legal and ethical issues related to patient and staff data, information and confidentiality Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Either a Bachelors degree or a Masters degree in Nursing is required. Masters degree is required. Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact is required. BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor is required. Additional License(s) and Certification(s): Currently licensed as a Registered Nurse in the State of Georgia or hold a privilege to practice in the State of Georgia under the Enhanced Nurse Licensure Compact (eNLC) is required. Must have a current BLS card from the American Heart Association on the first day of employment in position. National certification in nursing administration or clinical specialty is preferred. Required Minimum Experience: Minimum 10 years of experience as a Registered Nurse is required. and Minimum 5 years of progressive operational leadership in a manager or director level role is required. Required Minimum Skills: Should possess excellent verbal and written communication skills and relationship building a knowledge of the health care environment leadership that includes such skills as successfully implementing and managing a change process ability to use systems thinking- and inspire, coach others to be successful model the way for professional practice professionalism and teamwork/collaboration for self/department/medical staff and possess necessary business skills to manage human and material resources. Must be a continuous learner who understands health care financing strategy and operations for running a business unit(s) and effectively employ data and technology to support work processes and make decisions. Supports shared governance or shared decision making . click apply for full job details
Providence Health & Services
Mission Hills, California
Description Calling All Esteemed Leaders! Are you ready to take the helm and drive excellence in patient care? Do you possess a strategic vision and a passion for elevating healthcare standards? If so, this is the opportunity you've been waiting for! The Role: As the Director of Nursing for our esteemed healthcare facility, you will be entrusted with leading the clinical, operational, and budgetary components of assigned Patient Care Units/Services. Reporting directly to the Chief Nursing Officer (CNO), your leadership will be instrumental in shaping the future of our healthcare delivery. What You'll Do: Performance Architect: Under the guidance of the CNO, establish performance standards, evaluate outcomes, and recommend personnel actions to drive excellence in patient care. Policy Innovator: Develop and implement goals, objectives, and policies that enhance organizational performance and uphold patient/customer safety, environmental, and infection control standards. Fiscal Steward: Craft budgets for your areas of responsibility and collaborate with the CNO to maintain fiscal discipline. Prioritize capital needs with Nurse Managers, focusing on safety and regulatory compliance. Metrics Maestro: Define and monitor metrics to ensure compliance with patient care and regulatory standards. Provide insightful reports to executive leadership as needed. Change Consultant: Advise the CNO on operational challenges and implement strategic changes to optimize processes and policies effectively. Program Developer: Drive program development across financial, regulatory, marketing, human resources, ethics, and community spheres. Strategic Influencer: Identify and tackle strategic issues impacting the organization. Present solutions to enhance operational effectiveness. Mentor & Coach: Serve as a guide and mentor for the management team, fostering a culture of accountability. Communication Catalyst: Maintain robust communication channels with medical staff, the community, and all levels of the organization. Compliance Champion: Ensure adherence to regulatory requirements and align with Providence Health & Services initiatives. Quality Advocate: Assess patient/client needs and develop programs that ensure top-tier service delivery for inpatient/outpatient and all customers. Clinical Analyst: Analyze clinical services to enhance patient care quality and optimize staff resource utilization. Project Prioritizer: Manage and monitor special projects, maintaining a focus on priorities and progress. Growth Seeker: Engage in seminars, workshops, and professional affiliations to stay abreast of the latest industry trends. Committee Contributor: Actively participate in hospital and medical staff committees and represent the organization in professional/civic service entities. What You'll Bring: Educational Background: Bachelor's Degree in Nursing, with a preferred Master's Degree in Nursing. Experience: Demonstrated leadership with over 5 years in administrative/management roles and more than 10 years in clinical practice within a hospital/health care setting. Credentials: California Registered Nurse License upon hire, and California Fire and Life Safety Card within 30 days of hire. Communication Skills: Exceptional human relations and oral/written communication abilities. Why Join Us? Impactful Contributions: Be a driving force in transforming healthcare and enhancing the lives of many. Innovation & Autonomy: Embrace the freedom to bring your ideas to life with robust support from our leadership. Collaborative Excellence: Work alongside a team of dedicated professionals committed to excellence in healthcare. Dynamic Growth: Thrive in a fast-paced and evolving industry that offers continuous learning and challenges. Vibrant Location: Relish the vibrant environment and cultural richness of our location. Ready to Shape the Future of Healthcare? If you're a visionary leader with a dedication to healthcare excellence, we invite you to apply and help us create a healthier tomorrow! About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 402475 Company: Providence Jobs Job Category: Nursing-Patient Facing Job Function: Nursing Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 7003 PHCMC SUBACUTE Address: CA Mission Hills 15031 Rinaldi St Work Location: Providence Holy Cross Medical Ctr-Mission Hills Workplace Type: On-site Pay Range: $92.64 - $146.26 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Healthcare,
12/05/2025
Full time
Description Calling All Esteemed Leaders! Are you ready to take the helm and drive excellence in patient care? Do you possess a strategic vision and a passion for elevating healthcare standards? If so, this is the opportunity you've been waiting for! The Role: As the Director of Nursing for our esteemed healthcare facility, you will be entrusted with leading the clinical, operational, and budgetary components of assigned Patient Care Units/Services. Reporting directly to the Chief Nursing Officer (CNO), your leadership will be instrumental in shaping the future of our healthcare delivery. What You'll Do: Performance Architect: Under the guidance of the CNO, establish performance standards, evaluate outcomes, and recommend personnel actions to drive excellence in patient care. Policy Innovator: Develop and implement goals, objectives, and policies that enhance organizational performance and uphold patient/customer safety, environmental, and infection control standards. Fiscal Steward: Craft budgets for your areas of responsibility and collaborate with the CNO to maintain fiscal discipline. Prioritize capital needs with Nurse Managers, focusing on safety and regulatory compliance. Metrics Maestro: Define and monitor metrics to ensure compliance with patient care and regulatory standards. Provide insightful reports to executive leadership as needed. Change Consultant: Advise the CNO on operational challenges and implement strategic changes to optimize processes and policies effectively. Program Developer: Drive program development across financial, regulatory, marketing, human resources, ethics, and community spheres. Strategic Influencer: Identify and tackle strategic issues impacting the organization. Present solutions to enhance operational effectiveness. Mentor & Coach: Serve as a guide and mentor for the management team, fostering a culture of accountability. Communication Catalyst: Maintain robust communication channels with medical staff, the community, and all levels of the organization. Compliance Champion: Ensure adherence to regulatory requirements and align with Providence Health & Services initiatives. Quality Advocate: Assess patient/client needs and develop programs that ensure top-tier service delivery for inpatient/outpatient and all customers. Clinical Analyst: Analyze clinical services to enhance patient care quality and optimize staff resource utilization. Project Prioritizer: Manage and monitor special projects, maintaining a focus on priorities and progress. Growth Seeker: Engage in seminars, workshops, and professional affiliations to stay abreast of the latest industry trends. Committee Contributor: Actively participate in hospital and medical staff committees and represent the organization in professional/civic service entities. What You'll Bring: Educational Background: Bachelor's Degree in Nursing, with a preferred Master's Degree in Nursing. Experience: Demonstrated leadership with over 5 years in administrative/management roles and more than 10 years in clinical practice within a hospital/health care setting. Credentials: California Registered Nurse License upon hire, and California Fire and Life Safety Card within 30 days of hire. Communication Skills: Exceptional human relations and oral/written communication abilities. Why Join Us? Impactful Contributions: Be a driving force in transforming healthcare and enhancing the lives of many. Innovation & Autonomy: Embrace the freedom to bring your ideas to life with robust support from our leadership. Collaborative Excellence: Work alongside a team of dedicated professionals committed to excellence in healthcare. Dynamic Growth: Thrive in a fast-paced and evolving industry that offers continuous learning and challenges. Vibrant Location: Relish the vibrant environment and cultural richness of our location. Ready to Shape the Future of Healthcare? If you're a visionary leader with a dedication to healthcare excellence, we invite you to apply and help us create a healthier tomorrow! About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 402475 Company: Providence Jobs Job Category: Nursing-Patient Facing Job Function: Nursing Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 7003 PHCMC SUBACUTE Address: CA Mission Hills 15031 Rinaldi St Work Location: Providence Holy Cross Medical Ctr-Mission Hills Workplace Type: On-site Pay Range: $92.64 - $146.26 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Healthcare,
About NY CREATES: NY CREATES serves as a bridge for advanced electronics, leads projects that advance R&D in emerging technologies, and generates the jobs of tomorrow. NY CREATES also runs some of the most advanced facilities in the world, boasts more than 3,000 industry experts and faculty, and manages public and private investments of more than $25 billion - placing it at the global epicenter of high-tech innovation and commercialization. Job Description: Job Description for Metrology / FA Tech- TECH I JOB SUMMARY NY CREATES is seeking applicants for the position of Metrology/ FA Tech-TECH I to work in its 300mm semiconductor development facilities. This candidate will need to lead and contribute to semiconductor hands-on fabrication of process development projects to advance new products from concept phase through manufacturing phase. This position is for a Night 1 shift (Sunday through Tuesday and every other Wednesday, from 7PM till 7:30AM). Job responsibilities include, but are not limited to: Effective day-to-day operation of SEM, FIB and TEM instruments for analytical work Perform SEM analysis on samples submitted by requesting partners and on-site customers Perform FIB-SEM and FIB prep of TEM samples from requesting customer base Perform occasional TEM on samples submitted by customer base Clear communication and prompt interaction with requestors to fully and clearly understand analysis requirements and reporting of results Prioritize work when queued with multiple requests Ensure timely communication of analysis results Ensure analysis requests are submitted and tracked following ISO procedures Maintain analysis queue database reporting according to ISO requirements Attendance at technology group meetings to advise on use of metrology techniques Demonstrate basic knowledge of structures and materials submitted for analysis Work to minimize TAT for all SEM, FIB and TEM jobs Monitor operation and schedule effective maintenance of SEM/FIB/TEM to maximize tool uptime Further expand capabilities of the SEM/FIB/TEM toolset by developing additional sample preparation procedures such as wet-etch delineation, plasma etch etc. Maintain contact with other on-site F/A groups to utilize additional equipment there if needed Other reasonable duties assigned. Requirements: Minimum Requirements for Metrology / FA Tech- TECH I An associate's degree in an engineering or science related discipline from a college or university accredited by the US Department of Education or internationally recognized accrediting organization OR equivalent experience which includes at least 6+ years of semiconductor industry or research and development experience. Candidate must have a working knowledge in one or more metrology tools and process modules required to build advanced CMOS devices; must also demonstrate proficiency in computers and IT infrastructure including manufacturing execution system applications, project planning, and forward thinking for contributing to process solutions for test wafer flows and equipment evaluation. Excellent written and verbal communication, interpersonal, and organizational skills. Ability to work well under pressure and in a fast-paced environment. The candidate must be willing to execute a variety of tasks on short notice. Knowledge MS Office, and semiconductor equipment operation are strongly recommended. Must be willing to work either evening or day shifts. This position is contingent on the satisfactory completion of a background check; this position may require annual background checks. PREFERRED QUALIFICATIONS A bachelor's degree in engineering or science related discipline from a college or University accredited by the USDOE or internationally recognized accrediting organization. 4+ years of experience working in the semiconductor industry as a metrology, SEM/FIB/TEM, or FA technician is highly preferred. Hands-on experience at least 2years with SEM instrument operation including sample preparation by cleaving or FIBi s desired. Experience with FIB sample-prep for TEM and TEM analysis experience are preferred qualifications. Don't meet every requirement? At NY CREATES we are dedicated to building a welcoming, diverse and inclusive workplace. If you are excited about working for NY CREATES but your experience doesn't exactly align perfectly with the job description, we encourage you to apply anyway, you might still be a perfect fit or a fit for another role at NY CREATES. Benefits Medical, Vision, and Dental Competitive Pay and PTO Flexible Heath Spending and Dependent Care Accounts Basic / Optional Life Insurance Post-Retirement Health Insurance Employer contribution of 7% of earnings to a Basic Retirement plan after meeting one year of service. Optional employee contributed retirement account. Location: 257 Fuller Road, Albany, NY 12203 Salary Range: $26.00- $30.00/ hour Posted salary rates are determined upon experience and education Additional Information: NOTE: Some positions require access to export-controlled commodities, technical data, technology, software, or restricted programs where U.S. Government authorization may be required. For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies. The decision to pursue an export license application is at The Research Foundation for SUNY's sole discretion. Proof of status may be required prior to employment in connection with necessary authorizations. Employment is with the Research Foundation for SUNY. The Research Foundation is an Equal Opportunity Employer, including individuals with disabilities and protected veterans. In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply please call Human Resources at .
12/05/2025
Full time
About NY CREATES: NY CREATES serves as a bridge for advanced electronics, leads projects that advance R&D in emerging technologies, and generates the jobs of tomorrow. NY CREATES also runs some of the most advanced facilities in the world, boasts more than 3,000 industry experts and faculty, and manages public and private investments of more than $25 billion - placing it at the global epicenter of high-tech innovation and commercialization. Job Description: Job Description for Metrology / FA Tech- TECH I JOB SUMMARY NY CREATES is seeking applicants for the position of Metrology/ FA Tech-TECH I to work in its 300mm semiconductor development facilities. This candidate will need to lead and contribute to semiconductor hands-on fabrication of process development projects to advance new products from concept phase through manufacturing phase. This position is for a Night 1 shift (Sunday through Tuesday and every other Wednesday, from 7PM till 7:30AM). Job responsibilities include, but are not limited to: Effective day-to-day operation of SEM, FIB and TEM instruments for analytical work Perform SEM analysis on samples submitted by requesting partners and on-site customers Perform FIB-SEM and FIB prep of TEM samples from requesting customer base Perform occasional TEM on samples submitted by customer base Clear communication and prompt interaction with requestors to fully and clearly understand analysis requirements and reporting of results Prioritize work when queued with multiple requests Ensure timely communication of analysis results Ensure analysis requests are submitted and tracked following ISO procedures Maintain analysis queue database reporting according to ISO requirements Attendance at technology group meetings to advise on use of metrology techniques Demonstrate basic knowledge of structures and materials submitted for analysis Work to minimize TAT for all SEM, FIB and TEM jobs Monitor operation and schedule effective maintenance of SEM/FIB/TEM to maximize tool uptime Further expand capabilities of the SEM/FIB/TEM toolset by developing additional sample preparation procedures such as wet-etch delineation, plasma etch etc. Maintain contact with other on-site F/A groups to utilize additional equipment there if needed Other reasonable duties assigned. Requirements: Minimum Requirements for Metrology / FA Tech- TECH I An associate's degree in an engineering or science related discipline from a college or university accredited by the US Department of Education or internationally recognized accrediting organization OR equivalent experience which includes at least 6+ years of semiconductor industry or research and development experience. Candidate must have a working knowledge in one or more metrology tools and process modules required to build advanced CMOS devices; must also demonstrate proficiency in computers and IT infrastructure including manufacturing execution system applications, project planning, and forward thinking for contributing to process solutions for test wafer flows and equipment evaluation. Excellent written and verbal communication, interpersonal, and organizational skills. Ability to work well under pressure and in a fast-paced environment. The candidate must be willing to execute a variety of tasks on short notice. Knowledge MS Office, and semiconductor equipment operation are strongly recommended. Must be willing to work either evening or day shifts. This position is contingent on the satisfactory completion of a background check; this position may require annual background checks. PREFERRED QUALIFICATIONS A bachelor's degree in engineering or science related discipline from a college or University accredited by the USDOE or internationally recognized accrediting organization. 4+ years of experience working in the semiconductor industry as a metrology, SEM/FIB/TEM, or FA technician is highly preferred. Hands-on experience at least 2years with SEM instrument operation including sample preparation by cleaving or FIBi s desired. Experience with FIB sample-prep for TEM and TEM analysis experience are preferred qualifications. Don't meet every requirement? At NY CREATES we are dedicated to building a welcoming, diverse and inclusive workplace. If you are excited about working for NY CREATES but your experience doesn't exactly align perfectly with the job description, we encourage you to apply anyway, you might still be a perfect fit or a fit for another role at NY CREATES. Benefits Medical, Vision, and Dental Competitive Pay and PTO Flexible Heath Spending and Dependent Care Accounts Basic / Optional Life Insurance Post-Retirement Health Insurance Employer contribution of 7% of earnings to a Basic Retirement plan after meeting one year of service. Optional employee contributed retirement account. Location: 257 Fuller Road, Albany, NY 12203 Salary Range: $26.00- $30.00/ hour Posted salary rates are determined upon experience and education Additional Information: NOTE: Some positions require access to export-controlled commodities, technical data, technology, software, or restricted programs where U.S. Government authorization may be required. For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies. The decision to pursue an export license application is at The Research Foundation for SUNY's sole discretion. Proof of status may be required prior to employment in connection with necessary authorizations. Employment is with the Research Foundation for SUNY. The Research Foundation is an Equal Opportunity Employer, including individuals with disabilities and protected veterans. In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply please call Human Resources at .
Description: We are seeking a proactive and experienced HR Recruiter to join our Human Resources team. This mid-level role is responsible for managing full-cycle recruiting across a variety of positions, developing strong candidate pipelines, and delivering a consistent, high-quality hiring experience. The HR Recruiter will work closely with hiring managers and leadership, report directly to the Director of HR, and take full ownership of preparing and extending all offer letters, along managing the entire onboarding processes. This position will be located in the office. Currently Kelli's is located in Carrollton, TX but will be relocating to Coppell, TX at end of 2025. Full-Cycle Recruiting Manage open requisitions across retail, administrative, operational, and professional roles. Partner with hiring managers to define job requirements, competencies, and hiring strategies. Conduct resume reviews, candidate outreach, phone screenings, and interview coordination. Maintain a positive candidate experience through timely communication and professionalism. Offer Management & Compliance Prepare, extend, and track all offer letters with a high degree of accuracy. Collaborate with Department Directors and the Director of HR on compensation discussions and offer terms. Ensure all hiring practices comply with federal, state, and company policies. Sourcing & Pipeline Development Utilize ATS, LinkedIn Recruiter, Indeed, job boards, referrals, networking, and Boolean search techniques to identify top talent. Build and maintain proactive candidate pipelines for hard-to-fill and high-volume roles. Support employer branding efforts through job postings and candidate engagement. Reporting & Technology Maintain accurate candidate records and workflows in the Applicant Tracking System (ATS). Generate weekly recruiting and hiring metrics for HR leadership. Support onboarding coordination as needed. Requirements: 3-6 years of proven recruiting experience in HR, agency or corporate environments Strong experience managing full-cycle recruiting Demonstrated ability to create and extend offer letters and handle compensation discussions. Proficiency with ATS platforms Strong communication, relationship-building, and organizational skills. Ability to work independently in a fast-paced environment. Bachelor's degree in Human Resources, Business Administration, or related field Strong understanding of HR compliance and hiring best practices Proficiency in MS Office PHR Certification (a plus) PI8925c36ab8c0-1823
12/05/2025
Full time
Description: We are seeking a proactive and experienced HR Recruiter to join our Human Resources team. This mid-level role is responsible for managing full-cycle recruiting across a variety of positions, developing strong candidate pipelines, and delivering a consistent, high-quality hiring experience. The HR Recruiter will work closely with hiring managers and leadership, report directly to the Director of HR, and take full ownership of preparing and extending all offer letters, along managing the entire onboarding processes. This position will be located in the office. Currently Kelli's is located in Carrollton, TX but will be relocating to Coppell, TX at end of 2025. Full-Cycle Recruiting Manage open requisitions across retail, administrative, operational, and professional roles. Partner with hiring managers to define job requirements, competencies, and hiring strategies. Conduct resume reviews, candidate outreach, phone screenings, and interview coordination. Maintain a positive candidate experience through timely communication and professionalism. Offer Management & Compliance Prepare, extend, and track all offer letters with a high degree of accuracy. Collaborate with Department Directors and the Director of HR on compensation discussions and offer terms. Ensure all hiring practices comply with federal, state, and company policies. Sourcing & Pipeline Development Utilize ATS, LinkedIn Recruiter, Indeed, job boards, referrals, networking, and Boolean search techniques to identify top talent. Build and maintain proactive candidate pipelines for hard-to-fill and high-volume roles. Support employer branding efforts through job postings and candidate engagement. Reporting & Technology Maintain accurate candidate records and workflows in the Applicant Tracking System (ATS). Generate weekly recruiting and hiring metrics for HR leadership. Support onboarding coordination as needed. Requirements: 3-6 years of proven recruiting experience in HR, agency or corporate environments Strong experience managing full-cycle recruiting Demonstrated ability to create and extend offer letters and handle compensation discussions. Proficiency with ATS platforms Strong communication, relationship-building, and organizational skills. Ability to work independently in a fast-paced environment. Bachelor's degree in Human Resources, Business Administration, or related field Strong understanding of HR compliance and hiring best practices Proficiency in MS Office PHR Certification (a plus) PI8925c36ab8c0-1823
Job Title: Enrollment Advisor, AU Online Location: Augusta University Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 292315 About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University - Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 Job Summary AU Online is looking to fill a direct student engagement position to support our online Marketing and Enrollment functions. Specifically, we seek an Online Enrollment Advisor who will report to the Associate Director of Online Admissions and will serve as a main point of contact for educating and communicating with prospective and applied students to AU Online program offerings. They should be comfortable in creating engaging conversations with prospective students, with the ability to quickly build rapport and qualify prospective students for an AU Online program. After qualifying a prospective student for a program offered at AU Online, they will continue to build the relationship between the prospective student and AU Online, assisting the student in completing all the required admissions and enrollment steps, up until the student begins their first course. They must exhibit exquisite attention to detail and be able to multitask while engaging students via phone, email, text, and chat. Responsibilities The duties include, but are not limited to: ENROLLMENT MANAGEMENT: Serve as an enrollment advisor for Augusta University Online, delivering exceptional sales and service to online student prospects, applicants, and newly enrolled individuals across all AU Online programs. Act as a brand ambassador for AU Online, representing the university with professionalism and enthusiasm in all interactions with online prospective students. Manage a high volume of outbound and inbound calls from prospective online students seeking information or applying to AU Online programs, ensuring an unparalleled experience for each inquiry and application. Provide comprehensive guidance to prospective online students on program suitability, admissions criteria, financial aid procedures, transfer protocols, licensure requirements, and military-related matters. Conduct proactive outreach campaigns to engage online prospective students through various channels, including phone calls, emails, texts, and chats. Utilize effective sales techniques to articulate the value proposition of AU Online programs and convert inquiries into applications and applicants into enrollees. Address complex student inquiries with a focus on excellence in problem-solving, leveraging departmental and cross-departmental resources while adhering to admissions policies and enhancing conversion rates. ENROLLMENT MANAGEMENT CONT: Document all interactions in the customer relationship management system. Incorporate weekly feedback and coaching from leadership to continually enhance proficiency in engaging and assisting online prospective students, fostering improved outcomes in recruitment and enrollment efforts. Assist Student Success team in fielding current student questions during peak volume times throughout the year. Participate in training sessions and professional development opportunities to enhance skills and knowledge relevant to the role. STRATEGY AND ANALYSIS: Utilize trend analysis to optimize the lead and applicant nurturing process and streamline new student onboarding experiences. Collaborate with marketing and enrollment teams to develop strategies for reaching and attracting prospective students. Provide insights into the behavior patterns of online applicants, empowering leadership to tailor AU Online offerings to meet evolving student preferences. Ensure precise collection and input of student interaction data into the CRM system, facilitating comprehensive data analysis for strategic decision-making. OPERATIONS: Communicate admission deadlines and other essential university processes clearly to prospective online students. Familiarize oneself with each online degree programs curriculum, structure, program value, and industry trends to effectively convey the benefits of AU Online programs to prospective students. Collaborate with other university departments such as Admissions, the Graduate School, Financial Aid, Registrar, and the Business Office to create a top-tier experience for prospective online students. Adapt seamlessly to any new university systems implemented to continually enhance the online student experience. OTHER DUTIES: Perform all other job-related duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in related field, and one year of admissions, customer service, sales, telemarketing or educational counseling experience is required. Preferred Qualifications Preferred Educational Qualifications Bachelor's degree from an accredited college or university. Preferred Experience Previous experience in a contact center Experience utilizing a Sales or Admissions CRM (Slate Highly Preferred and Salesforce Preferred) Knowledge, Skills, & Abilities KNOWLEDGE Proficient with Microsoft Office and other computer software/databases. SKILLS Excellent customer service skills and the ability to provide service in a professional manner. ABILITIES Must be motivated, coachable, and be effective in a production-driven work environment. Ability to coordinate multiple projects simultaneously, meet deadlines despite interruptions, maintain confidentiality, keep accurate records, and make independent decisions. Shift/Salary/Benefits Shift: Days/M-F (Work outside of normal business hours may be required) Pay Band: B8 Salary: Minimum $45,400/annually Salary to be commensurate with the qualifications of the selected candidate within the established range (generally minimum midpoint) of the position. Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability . click apply for full job details
12/05/2025
Full time
Job Title: Enrollment Advisor, AU Online Location: Augusta University Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 292315 About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University - Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 Job Summary AU Online is looking to fill a direct student engagement position to support our online Marketing and Enrollment functions. Specifically, we seek an Online Enrollment Advisor who will report to the Associate Director of Online Admissions and will serve as a main point of contact for educating and communicating with prospective and applied students to AU Online program offerings. They should be comfortable in creating engaging conversations with prospective students, with the ability to quickly build rapport and qualify prospective students for an AU Online program. After qualifying a prospective student for a program offered at AU Online, they will continue to build the relationship between the prospective student and AU Online, assisting the student in completing all the required admissions and enrollment steps, up until the student begins their first course. They must exhibit exquisite attention to detail and be able to multitask while engaging students via phone, email, text, and chat. Responsibilities The duties include, but are not limited to: ENROLLMENT MANAGEMENT: Serve as an enrollment advisor for Augusta University Online, delivering exceptional sales and service to online student prospects, applicants, and newly enrolled individuals across all AU Online programs. Act as a brand ambassador for AU Online, representing the university with professionalism and enthusiasm in all interactions with online prospective students. Manage a high volume of outbound and inbound calls from prospective online students seeking information or applying to AU Online programs, ensuring an unparalleled experience for each inquiry and application. Provide comprehensive guidance to prospective online students on program suitability, admissions criteria, financial aid procedures, transfer protocols, licensure requirements, and military-related matters. Conduct proactive outreach campaigns to engage online prospective students through various channels, including phone calls, emails, texts, and chats. Utilize effective sales techniques to articulate the value proposition of AU Online programs and convert inquiries into applications and applicants into enrollees. Address complex student inquiries with a focus on excellence in problem-solving, leveraging departmental and cross-departmental resources while adhering to admissions policies and enhancing conversion rates. ENROLLMENT MANAGEMENT CONT: Document all interactions in the customer relationship management system. Incorporate weekly feedback and coaching from leadership to continually enhance proficiency in engaging and assisting online prospective students, fostering improved outcomes in recruitment and enrollment efforts. Assist Student Success team in fielding current student questions during peak volume times throughout the year. Participate in training sessions and professional development opportunities to enhance skills and knowledge relevant to the role. STRATEGY AND ANALYSIS: Utilize trend analysis to optimize the lead and applicant nurturing process and streamline new student onboarding experiences. Collaborate with marketing and enrollment teams to develop strategies for reaching and attracting prospective students. Provide insights into the behavior patterns of online applicants, empowering leadership to tailor AU Online offerings to meet evolving student preferences. Ensure precise collection and input of student interaction data into the CRM system, facilitating comprehensive data analysis for strategic decision-making. OPERATIONS: Communicate admission deadlines and other essential university processes clearly to prospective online students. Familiarize oneself with each online degree programs curriculum, structure, program value, and industry trends to effectively convey the benefits of AU Online programs to prospective students. Collaborate with other university departments such as Admissions, the Graduate School, Financial Aid, Registrar, and the Business Office to create a top-tier experience for prospective online students. Adapt seamlessly to any new university systems implemented to continually enhance the online student experience. OTHER DUTIES: Perform all other job-related duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in related field, and one year of admissions, customer service, sales, telemarketing or educational counseling experience is required. Preferred Qualifications Preferred Educational Qualifications Bachelor's degree from an accredited college or university. Preferred Experience Previous experience in a contact center Experience utilizing a Sales or Admissions CRM (Slate Highly Preferred and Salesforce Preferred) Knowledge, Skills, & Abilities KNOWLEDGE Proficient with Microsoft Office and other computer software/databases. SKILLS Excellent customer service skills and the ability to provide service in a professional manner. ABILITIES Must be motivated, coachable, and be effective in a production-driven work environment. Ability to coordinate multiple projects simultaneously, meet deadlines despite interruptions, maintain confidentiality, keep accurate records, and make independent decisions. Shift/Salary/Benefits Shift: Days/M-F (Work outside of normal business hours may be required) Pay Band: B8 Salary: Minimum $45,400/annually Salary to be commensurate with the qualifications of the selected candidate within the established range (generally minimum midpoint) of the position. Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability . click apply for full job details
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant . LSF is looking for talented Child Welfare Case Managers who wants to make an impact in the lives of others. Purpose & Impact: The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values. Essential Functions: Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary. Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport children as needed. Ensure that all Independent Living functions are completed as required. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Organize, prioritize and complete all work assignments by the established deadlines. All duties are performed in accordance with the following standards: Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules. Qualifications Physical Requirements: Valid Florida Driver's License and Insurance Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences. Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes. Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed. Certified First Aid/CPR, and crisis intervention. Education/Experience Must have a minimum of one year of relevant experience and certified or become certified within one year. Must possess a bachelor's degree in a Human Services field . Degree in Social Work preferred. Skills/Abilities: Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
12/05/2025
Full time
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant . LSF is looking for talented Child Welfare Case Managers who wants to make an impact in the lives of others. Purpose & Impact: The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values. Essential Functions: Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary. Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport children as needed. Ensure that all Independent Living functions are completed as required. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Organize, prioritize and complete all work assignments by the established deadlines. All duties are performed in accordance with the following standards: Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules. Qualifications Physical Requirements: Valid Florida Driver's License and Insurance Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences. Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes. Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed. Certified First Aid/CPR, and crisis intervention. Education/Experience Must have a minimum of one year of relevant experience and certified or become certified within one year. Must possess a bachelor's degree in a Human Services field . Degree in Social Work preferred. Skills/Abilities: Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.