Finance SR Staff Accountant Location: Troy, OH Onsite Reports to: Accounting Manager Industry: Manufacturing Are you passionate about precision in accounting and driven by the details of the General Ledger? We're seeking a Senior Staff Accountant with a strong GL focus to join our finance team. This role is key to maintaining accurate financial records and ensuring compliance with IFRS and internal controls. Key Responsibilities Accounting & Reconciliation Prepare and maintain balance sheet account reconciliations to ensure accurate financial reporting Create, review, and post journal entries on a monthly, quarterly, and yearly basis Run financial reports, update month-end close files, and ensure compliance with IFRS and internal policies Financial Close & Reporting Assist in month-end and year-end close processes, meeting strict deadlines Ensure accruals, prepaid expenses, and accounting reserves are accurate and updated monthly Respond to ledger inquiries from Corporate Headquarters and collaborate on reporting needs Audit & Compliance Participate in internal and external audits, ensuring adherence to federal, state, and company regulations Provide essential documentation and support to auditors Required Qualifications & Skills Associate's degree in accounting, finance, or business administration Minimum of 4 years of progressive accounting experience in a manufacturing environment. Strong analytical skills with a detail-oriented and inquisitive mindset. Demonstrated problem-solving skills and sound financial judgement. Ability to work independently while contributing effectively within a team environment. Excellent verbal and written communication skills. Proven ability to prioritize and manage multiple responsibilities in a fast-paced environment. Advanced proficiency in Microsoft Excel (e.g., pivot tables, v-lookups) and the Microsoft Office Suite. Experience working with ERP Systems. Strong organizational skills with the ability to consistently meet deadlines. Experience supporting multiple business units. Preferred Qualifications Bachelor's degree in accounting, finance, or business administration. Familiarity with IFRS standards. Demonstrated interest in professional growth and long-term career development within the company. PI098dba8a274a-9565
03/05/2026
Full time
Finance SR Staff Accountant Location: Troy, OH Onsite Reports to: Accounting Manager Industry: Manufacturing Are you passionate about precision in accounting and driven by the details of the General Ledger? We're seeking a Senior Staff Accountant with a strong GL focus to join our finance team. This role is key to maintaining accurate financial records and ensuring compliance with IFRS and internal controls. Key Responsibilities Accounting & Reconciliation Prepare and maintain balance sheet account reconciliations to ensure accurate financial reporting Create, review, and post journal entries on a monthly, quarterly, and yearly basis Run financial reports, update month-end close files, and ensure compliance with IFRS and internal policies Financial Close & Reporting Assist in month-end and year-end close processes, meeting strict deadlines Ensure accruals, prepaid expenses, and accounting reserves are accurate and updated monthly Respond to ledger inquiries from Corporate Headquarters and collaborate on reporting needs Audit & Compliance Participate in internal and external audits, ensuring adherence to federal, state, and company regulations Provide essential documentation and support to auditors Required Qualifications & Skills Associate's degree in accounting, finance, or business administration Minimum of 4 years of progressive accounting experience in a manufacturing environment. Strong analytical skills with a detail-oriented and inquisitive mindset. Demonstrated problem-solving skills and sound financial judgement. Ability to work independently while contributing effectively within a team environment. Excellent verbal and written communication skills. Proven ability to prioritize and manage multiple responsibilities in a fast-paced environment. Advanced proficiency in Microsoft Excel (e.g., pivot tables, v-lookups) and the Microsoft Office Suite. Experience working with ERP Systems. Strong organizational skills with the ability to consistently meet deadlines. Experience supporting multiple business units. Preferred Qualifications Bachelor's degree in accounting, finance, or business administration. Familiarity with IFRS standards. Demonstrated interest in professional growth and long-term career development within the company. PI098dba8a274a-9565
CONTROL TESTING /REPORTING LEAD 1LOD WHAT IS THE OPPORTUNITY? The 1LOD Control Testing/Reporting Lead is a key strategic and integral role for the overall success of the bank. This role is responsible for (i) with the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities; (ii) consulting risk owners on how to design and implement controls to mitigate the risks in a process; (iii) leading the analysts to perform control testing that evaluate the design and operating effectiveness of CNB's first line key controls; (iv)analyzing, aggregating, and articulating the results/issues/recommendations related to control testing activities; and (v) maintaining a thorough understanding of CNB's Internal Controls Management Policy, control testing methodologies, and related regulatory and compliance standards. This dynamic position provides opportunities for working across CNB, including across the business, 2LOD and internal audit. WHAT WILL YOU DO? With the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities Consulting risk owners on how to design and implement controls to mitigate the risks in a process Responsible for planning, executing, and reviewing Control Assessments (i.e. Testing) that evaluate the design and operating effectiveness of CNB's first line Key Controls Maintain a thorough understanding of CNB's Internal Controls Management Policy and Standards, control testing methodologies, and related regulatory and compliance standards, including but not limited to enterprise risk management, data governance, third party risk management, model risk management, business continuity, fraud risk management, and associated regulations, guidance, and regulatory expectations Develop robust and scalable testing modules, scripts, and other guides including testing approach for evaluating the effectiveness of CNB's first line Key Controls to mitigate key risk exposures related to regulatory requirements and CNB risk policies and standards Exhibit high attention to detail in documentation of control evaluation work papers and remediation of reviewer's commentary Exhibit high attention to detail and strategic thinking in analyzing, aggregating, and articulating the results/issues of control testing activities and value-add opportunities for improvement of Key Controls to CNB Senior Management and other stakeholders Contribute to the articulation of results/conclusions/memos of control testing activities and communicate to key stakeholders across CNB Support development, implementation, and continuous improvement of tools, templates, and best practices that support control testing and reporting activities Assist with the validation and closure of control issues as identified through testing Maintain solid working relationships with 1LOD, 2LOD and internal audit Supports a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals Acts as brand ambassador of the CoE by developing solid working relationships across the organization as to facilitate communication and strategic partnerships Contribute to ad-hoc assignments and special projects WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years of experience in controls testing, internal audit, quality control roles, or other complimentary capacities, preferably within the financial services industry, a public accounting firm, or with a financial institutions regulator Minimum 3 years of experience in the financial services industry Additional Qualifications Preferred Certifications: CPA - Certified Public Accountant, CIA - Certified Internal Auditor, CISA - Certified Information Systems Auditor, and CISSP - Certified Information Systems Security Professional Knowledge of FINRA, SEC, MSRB, FRBNY and OCC rules and regulations Experience with operating in a highly matrixed environment Excellent communication and presentations skills Demonstrated experience supporting risk projects across multiple business lines offering a wide variety of financial services products and services Excellent analytical and complex problem-solving skills Knowledge of the financial services sector, particularly with the competitive dynamics and products in banking and risk management Strong time management skills WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000-143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
03/05/2026
Full time
CONTROL TESTING /REPORTING LEAD 1LOD WHAT IS THE OPPORTUNITY? The 1LOD Control Testing/Reporting Lead is a key strategic and integral role for the overall success of the bank. This role is responsible for (i) with the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities; (ii) consulting risk owners on how to design and implement controls to mitigate the risks in a process; (iii) leading the analysts to perform control testing that evaluate the design and operating effectiveness of CNB's first line key controls; (iv)analyzing, aggregating, and articulating the results/issues/recommendations related to control testing activities; and (v) maintaining a thorough understanding of CNB's Internal Controls Management Policy, control testing methodologies, and related regulatory and compliance standards. This dynamic position provides opportunities for working across CNB, including across the business, 2LOD and internal audit. WHAT WILL YOU DO? With the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities Consulting risk owners on how to design and implement controls to mitigate the risks in a process Responsible for planning, executing, and reviewing Control Assessments (i.e. Testing) that evaluate the design and operating effectiveness of CNB's first line Key Controls Maintain a thorough understanding of CNB's Internal Controls Management Policy and Standards, control testing methodologies, and related regulatory and compliance standards, including but not limited to enterprise risk management, data governance, third party risk management, model risk management, business continuity, fraud risk management, and associated regulations, guidance, and regulatory expectations Develop robust and scalable testing modules, scripts, and other guides including testing approach for evaluating the effectiveness of CNB's first line Key Controls to mitigate key risk exposures related to regulatory requirements and CNB risk policies and standards Exhibit high attention to detail in documentation of control evaluation work papers and remediation of reviewer's commentary Exhibit high attention to detail and strategic thinking in analyzing, aggregating, and articulating the results/issues of control testing activities and value-add opportunities for improvement of Key Controls to CNB Senior Management and other stakeholders Contribute to the articulation of results/conclusions/memos of control testing activities and communicate to key stakeholders across CNB Support development, implementation, and continuous improvement of tools, templates, and best practices that support control testing and reporting activities Assist with the validation and closure of control issues as identified through testing Maintain solid working relationships with 1LOD, 2LOD and internal audit Supports a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals Acts as brand ambassador of the CoE by developing solid working relationships across the organization as to facilitate communication and strategic partnerships Contribute to ad-hoc assignments and special projects WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years of experience in controls testing, internal audit, quality control roles, or other complimentary capacities, preferably within the financial services industry, a public accounting firm, or with a financial institutions regulator Minimum 3 years of experience in the financial services industry Additional Qualifications Preferred Certifications: CPA - Certified Public Accountant, CIA - Certified Internal Auditor, CISA - Certified Information Systems Auditor, and CISSP - Certified Information Systems Security Professional Knowledge of FINRA, SEC, MSRB, FRBNY and OCC rules and regulations Experience with operating in a highly matrixed environment Excellent communication and presentations skills Demonstrated experience supporting risk projects across multiple business lines offering a wide variety of financial services products and services Excellent analytical and complex problem-solving skills Knowledge of the financial services sector, particularly with the competitive dynamics and products in banking and risk management Strong time management skills WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000-143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Hybrid 2x a week minimum! This Jobot Job is hosted by: Christina Finster Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $135,000 - $165,000 per year A bit about us: We've partnered with a leading law firm (confidential) seeking an experienced Billing Director to take ownership of their firm-wide billing operations. This is a key leadership role overseeing a team of 10 and driving billing excellence, accuracy, and compliance across multiple practice groups. This position is ideal for someone who thrives in a professional services environment, enjoys optimizing processes, and understands the nuances of legal billing systems, codes, and client reporting. Why join us? Influence at Scale: You'll lead the entire billing function for a well-respected, multi-office law firm - your systems, structure, and leadership will shape firmwide success. Autonomy & Trust: This role reports directly to firm leadership and offers the freedom to modernize processes, improve efficiency, and leave your mark without micromanagement. High Visibility: You'll collaborate with attorneys, partners, and executive leadership - your expertise directly impacts client satisfaction and firm profitability. Stability with Flexibility: Enjoy the balance of a stable, long-standing firm and the flexibility of a remote work structure within California. Professional Growth: Be part of a forward-thinking firm that values continuous improvement, invests in technology, and recognizes operational excellence. Competitive Compensation: $135K-$165K base + discretionary bonus, plus full benefits. Job Details What You'll Do Oversee and manage all firm billing operations, supervising a team of 10 billing professionals. Ensure timely and accurate billing in compliance with client guidelines and firm policies. Develop and maintain efficient billing procedures, SOPs, and process improvements. Partner with attorneys, finance, and clients to ensure smooth billing and collections cycles. Create and present financial and billing reports weekly, monthly, and quarterly. Serve as the subject matter expert on e-billing platforms (CounselLink, TyMetrix360, Quovant, Collaborati, etc.). Manage billing-related audits, budgets, and reconciliations. Train, evaluate, and mentor billing team members. What You'll Bring 10+ years of legal billing experience within a law firm (50+ attorneys required). 5+ years in a billing leadership or management role. Bachelor's degree in Accounting, Finance, or related field. Hands-on experience with e-billing systems (Bottomline, Ascent, Collaborati, Quovant, CounselLink, TyMetrix360). Advanced Excel and data analysis skills (VLOOKUPs, pivot tables, etc.). Exceptional communication and leadership skills. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
03/04/2026
Full time
Hybrid 2x a week minimum! This Jobot Job is hosted by: Christina Finster Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $135,000 - $165,000 per year A bit about us: We've partnered with a leading law firm (confidential) seeking an experienced Billing Director to take ownership of their firm-wide billing operations. This is a key leadership role overseeing a team of 10 and driving billing excellence, accuracy, and compliance across multiple practice groups. This position is ideal for someone who thrives in a professional services environment, enjoys optimizing processes, and understands the nuances of legal billing systems, codes, and client reporting. Why join us? Influence at Scale: You'll lead the entire billing function for a well-respected, multi-office law firm - your systems, structure, and leadership will shape firmwide success. Autonomy & Trust: This role reports directly to firm leadership and offers the freedom to modernize processes, improve efficiency, and leave your mark without micromanagement. High Visibility: You'll collaborate with attorneys, partners, and executive leadership - your expertise directly impacts client satisfaction and firm profitability. Stability with Flexibility: Enjoy the balance of a stable, long-standing firm and the flexibility of a remote work structure within California. Professional Growth: Be part of a forward-thinking firm that values continuous improvement, invests in technology, and recognizes operational excellence. Competitive Compensation: $135K-$165K base + discretionary bonus, plus full benefits. Job Details What You'll Do Oversee and manage all firm billing operations, supervising a team of 10 billing professionals. Ensure timely and accurate billing in compliance with client guidelines and firm policies. Develop and maintain efficient billing procedures, SOPs, and process improvements. Partner with attorneys, finance, and clients to ensure smooth billing and collections cycles. Create and present financial and billing reports weekly, monthly, and quarterly. Serve as the subject matter expert on e-billing platforms (CounselLink, TyMetrix360, Quovant, Collaborati, etc.). Manage billing-related audits, budgets, and reconciliations. Train, evaluate, and mentor billing team members. What You'll Bring 10+ years of legal billing experience within a law firm (50+ attorneys required). 5+ years in a billing leadership or management role. Bachelor's degree in Accounting, Finance, or related field. Hands-on experience with e-billing systems (Bottomline, Ascent, Collaborati, Quovant, CounselLink, TyMetrix360). Advanced Excel and data analysis skills (VLOOKUPs, pivot tables, etc.). Exceptional communication and leadership skills. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
CONTROL TESTING /REPORTING LEAD 1LOD WHAT IS THE OPPORTUNITY? The 1LOD Control Testing/Reporting Lead is a key strategic and integral role for the overall success of the bank. This role is responsible for (i) with the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities; (ii) consulting risk owners on how to design and implement controls to mitigate the risks in a process; (iii) leading the analysts to perform control testing that evaluate the design and operating effectiveness of CNB's first line key controls; (iv)analyzing, aggregating, and articulating the results/issues/recommendations related to control testing activities; and (v) maintaining a thorough understanding of CNB's Internal Controls Management Policy, control testing methodologies, and related regulatory and compliance standards. This dynamic position provides opportunities for working across CNB, including across the business, 2LOD and internal audit. WHAT WILL YOU DO? With the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities Consulting risk owners on how to design and implement controls to mitigate the risks in a process Responsible for planning, executing, and reviewing Control Assessments (i.e. Testing) that evaluate the design and operating effectiveness of CNB's first line Key Controls Maintain a thorough understanding of CNB's Internal Controls Management Policy and Standards, control testing methodologies, and related regulatory and compliance standards, including but not limited to enterprise risk management, data governance, third party risk management, model risk management, business continuity, fraud risk management, and associated regulations, guidance, and regulatory expectations Develop robust and scalable testing modules, scripts, and other guides including testing approach for evaluating the effectiveness of CNB's first line Key Controls to mitigate key risk exposures related to regulatory requirements and CNB risk policies and standards Exhibit high attention to detail in documentation of control evaluation work papers and remediation of reviewer's commentary Exhibit high attention to detail and strategic thinking in analyzing, aggregating, and articulating the results/issues of control testing activities and value-add opportunities for improvement of Key Controls to CNB Senior Management and other stakeholders Contribute to the articulation of results/conclusions/memos of control testing activities and communicate to key stakeholders across CNB Support development, implementation, and continuous improvement of tools, templates, and best practices that support control testing and reporting activities Assist with the validation and closure of control issues as identified through testing Maintain solid working relationships with 1LOD, 2LOD and internal audit Supports a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals Acts as brand ambassador of the CoE by developing solid working relationships across the organization as to facilitate communication and strategic partnerships Contribute to ad-hoc assignments and special projects WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years of experience in controls testing, internal audit, quality control roles, or other complimentary capacities, preferably within the financial services industry, a public accounting firm, or with a financial institutions regulator Minimum 3 years of experience in the financial services industry Additional Qualifications Preferred Certifications: CPA - Certified Public Accountant, CIA - Certified Internal Auditor, CISA - Certified Information Systems Auditor, and CISSP - Certified Information Systems Security Professional Knowledge of FINRA, SEC, MSRB, FRBNY and OCC rules and regulations Experience with operating in a highly matrixed environment Excellent communication and presentations skills Demonstrated experience supporting risk projects across multiple business lines offering a wide variety of financial services products and services Excellent analytical and complex problem-solving skills Knowledge of the financial services sector, particularly with the competitive dynamics and products in banking and risk management Strong time management skills WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000-143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
03/04/2026
Full time
CONTROL TESTING /REPORTING LEAD 1LOD WHAT IS THE OPPORTUNITY? The 1LOD Control Testing/Reporting Lead is a key strategic and integral role for the overall success of the bank. This role is responsible for (i) with the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities; (ii) consulting risk owners on how to design and implement controls to mitigate the risks in a process; (iii) leading the analysts to perform control testing that evaluate the design and operating effectiveness of CNB's first line key controls; (iv)analyzing, aggregating, and articulating the results/issues/recommendations related to control testing activities; and (v) maintaining a thorough understanding of CNB's Internal Controls Management Policy, control testing methodologies, and related regulatory and compliance standards. This dynamic position provides opportunities for working across CNB, including across the business, 2LOD and internal audit. WHAT WILL YOU DO? With the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities Consulting risk owners on how to design and implement controls to mitigate the risks in a process Responsible for planning, executing, and reviewing Control Assessments (i.e. Testing) that evaluate the design and operating effectiveness of CNB's first line Key Controls Maintain a thorough understanding of CNB's Internal Controls Management Policy and Standards, control testing methodologies, and related regulatory and compliance standards, including but not limited to enterprise risk management, data governance, third party risk management, model risk management, business continuity, fraud risk management, and associated regulations, guidance, and regulatory expectations Develop robust and scalable testing modules, scripts, and other guides including testing approach for evaluating the effectiveness of CNB's first line Key Controls to mitigate key risk exposures related to regulatory requirements and CNB risk policies and standards Exhibit high attention to detail in documentation of control evaluation work papers and remediation of reviewer's commentary Exhibit high attention to detail and strategic thinking in analyzing, aggregating, and articulating the results/issues of control testing activities and value-add opportunities for improvement of Key Controls to CNB Senior Management and other stakeholders Contribute to the articulation of results/conclusions/memos of control testing activities and communicate to key stakeholders across CNB Support development, implementation, and continuous improvement of tools, templates, and best practices that support control testing and reporting activities Assist with the validation and closure of control issues as identified through testing Maintain solid working relationships with 1LOD, 2LOD and internal audit Supports a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals Acts as brand ambassador of the CoE by developing solid working relationships across the organization as to facilitate communication and strategic partnerships Contribute to ad-hoc assignments and special projects WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years of experience in controls testing, internal audit, quality control roles, or other complimentary capacities, preferably within the financial services industry, a public accounting firm, or with a financial institutions regulator Minimum 3 years of experience in the financial services industry Additional Qualifications Preferred Certifications: CPA - Certified Public Accountant, CIA - Certified Internal Auditor, CISA - Certified Information Systems Auditor, and CISSP - Certified Information Systems Security Professional Knowledge of FINRA, SEC, MSRB, FRBNY and OCC rules and regulations Experience with operating in a highly matrixed environment Excellent communication and presentations skills Demonstrated experience supporting risk projects across multiple business lines offering a wide variety of financial services products and services Excellent analytical and complex problem-solving skills Knowledge of the financial services sector, particularly with the competitive dynamics and products in banking and risk management Strong time management skills WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000-143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Top Texas Law Firm is currently hiring an Experienced Plaintiff Trial Attorney. This Jobot Job is hosted by: William Zaranka Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $170,000 - $220,000 per year A bit about us: This nationally recognized law firm was established in 1983 and has grown to become a significant player in the legal services industry, particularly in personal injury and civil trial law. The firm has expanded its presence across multiple locations in the state, with strong representation in Houston, San Antonio, Austin, and its headquarters city. Why join us? Paid vacation, all-purpose leave and holidays 401 (k) plan; 4% match with immediate vesting Medical - 80% employer contribution Dental, vision, and supplemental insurance available Career growth opportunities Employee Recognition Programs Gym membership Company events - to include giving back to the community! Relocation expense reimbursement Job Details We are seeking a highly skilled and experienced Plaintiff Trial Attorney to join our dynamic legal team. This is an exceptional opportunity for a seasoned professional who thrives in a challenging, fast-paced environment, and who is passionate about seeking justice for our clients. In this role, you will be responsible for handling a diverse caseload of personal injury claims, primarily focused on medical malpractice and insurance liability cases. You will be the first chair attorney for trials, mediations, and arbitrations, and will be expected to deliver exceptional results for our clients. Responsibilities: Represent clients in court or before government agencies, presenting evidence to support the client in civil litigation and serving as the first chair in trials. Conduct legal research and gather evidence for lawsuits, coordinating with legal support staff to compile data and documentation. Prepare and draft a variety of legal documents such as pleadings, motions, briefs, and discovery requests. Take and defend depositions, including expert witness depositions. Negotiate settlements for legal disputes, while maintaining a strong focus on achieving the best possible outcomes for our clients. Comply with all legal standards and regulations, ensuring all actions taken in carrying out responsibilities are within the bounds of the law. Qualifications: Juris Doctorate from an accredited law school. Must hold a current, valid license to practice law in the state. Minimum of 7 years of experience as a plaintiff trial attorney, with significant first chair trial experience. Demonstrated experience in insurance law, liability, and medical malpractice cases. Proven track record of successfully taking and defending depositions. Strong litigation, courtroom, and negotiation skills. Excellent written and oral communication skills, with the ability to communicate complex legal principles and procedures to clients and associates. Strong analytical and problem-solving skills, with the ability to think strategically and make sound legal judgments. High level of professionalism and ethical standards. Ability to manage a high volume of cases and work within strict deadlines. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
03/04/2026
Full time
Top Texas Law Firm is currently hiring an Experienced Plaintiff Trial Attorney. This Jobot Job is hosted by: William Zaranka Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $170,000 - $220,000 per year A bit about us: This nationally recognized law firm was established in 1983 and has grown to become a significant player in the legal services industry, particularly in personal injury and civil trial law. The firm has expanded its presence across multiple locations in the state, with strong representation in Houston, San Antonio, Austin, and its headquarters city. Why join us? Paid vacation, all-purpose leave and holidays 401 (k) plan; 4% match with immediate vesting Medical - 80% employer contribution Dental, vision, and supplemental insurance available Career growth opportunities Employee Recognition Programs Gym membership Company events - to include giving back to the community! Relocation expense reimbursement Job Details We are seeking a highly skilled and experienced Plaintiff Trial Attorney to join our dynamic legal team. This is an exceptional opportunity for a seasoned professional who thrives in a challenging, fast-paced environment, and who is passionate about seeking justice for our clients. In this role, you will be responsible for handling a diverse caseload of personal injury claims, primarily focused on medical malpractice and insurance liability cases. You will be the first chair attorney for trials, mediations, and arbitrations, and will be expected to deliver exceptional results for our clients. Responsibilities: Represent clients in court or before government agencies, presenting evidence to support the client in civil litigation and serving as the first chair in trials. Conduct legal research and gather evidence for lawsuits, coordinating with legal support staff to compile data and documentation. Prepare and draft a variety of legal documents such as pleadings, motions, briefs, and discovery requests. Take and defend depositions, including expert witness depositions. Negotiate settlements for legal disputes, while maintaining a strong focus on achieving the best possible outcomes for our clients. Comply with all legal standards and regulations, ensuring all actions taken in carrying out responsibilities are within the bounds of the law. Qualifications: Juris Doctorate from an accredited law school. Must hold a current, valid license to practice law in the state. Minimum of 7 years of experience as a plaintiff trial attorney, with significant first chair trial experience. Demonstrated experience in insurance law, liability, and medical malpractice cases. Proven track record of successfully taking and defending depositions. Strong litigation, courtroom, and negotiation skills. Excellent written and oral communication skills, with the ability to communicate complex legal principles and procedures to clients and associates. Strong analytical and problem-solving skills, with the ability to think strategically and make sound legal judgments. High level of professionalism and ethical standards. Ability to manage a high volume of cases and work within strict deadlines. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Description Summary: The primary purpose of the Reimbursement Manager is to ensure proper payments are received from Third Party programs and proper accounting of such programs is maintained. This will be accomplished through completion and review of monthly contractual related income statement and balance sheet accounts and proper filing, audit and settlement of cost reports. The System Reimbursement Manager is responsible for the reimbursement function of multiple facilities. The complexity of the facilities may include acute care, rehabilitation unit, psychiatric unit, skilled nursing facility, medical education, End Stage Renal Disease, Organ Transplant and Disproportionate Share. The System Reimbursement Manager spends a significant amount of time supporting the Corporate Reimbursement Department, on projects as needed. The needs could include and are not limited to regulatory analysis, financial analysis, system-wide reopening or reporting issues. This position requires diligent values of integrity and compliance with all applicable Regulations Responsibilities: Prepare and review monthly contractual allowance journal entries and supporting calculations and responsible for proper balances in associated income statement and balance sheet accounts, for multiple facilities Scope of accounting responsibility includes Medicare, Medicaid, USFHP, CHAMPUS, Blue Cross, Worker's Compensation and Managed Care Analyze monthly contractual allowance variances, providing detailed explanations for significant fluctuations to Hospital Administration for use during close meetings Maintain current, correct account analysis' related to program Income Statement and Balance Sheet accounts Ensure monthly reports are prepared timely and accurately by supporting departmental Associates Prepare final hospital and home office cost reports, completing comparative analysis of the cost report versus the financial statement and compliance checklist prior to submission, for multiple facilities Ensure Medicare, Medicaid and CHAMPUS cost reports are submitted by due dates to prevent loss of reimbursement to the facilities Identify and pursue proper reimbursement methodologies in an effort to receive all reimbursement due based upon Medicare, Medicaid and CHAMPUS Regulations Coordinate the Medicare Field Audits, ensuring complete, proper and timely information is provided and audit adjustments are reviewed prior to issuance of the settlement Errors found must be communicated in writing to the Auditors during the audit, to ensure proper settlement and issuance of the Notice of Program Reimbursement Prepare audit adjustment analysis to determine reimbursement impact of adjustments to as filed report Act as a liaison to the External Financial Auditors for both the interim and final audits, for multiple facilities Review settled cost reports prior to final reopening deadlines to ensure the reports were appropriately settled Prepare and submit cost report reopening requests to obtain additional reimbursement due and otherwise make requests for corrections as appropriate Prepare and submit appeals and subsequent position papers to appeal inappropriate settlements with the PRRB, for assigned facilities Assist in preparation of Social Accountability and Community Needs reports required as part of annual budget process Respond to requests from Hospital Administration and other internal and hospital departments in areas where reimbursement knowledge is required Analyze and inform Hospital Administration of financial impact of operational decisions, as requested This may include preparation of pro-forma analysis and due diligence for new and existing business opportunities and informing Management and Hospital Administration of proposed/final rules and Regulations, which could impact the hospitals' operations Assist in maintenance of rate tables for Medicare, Traditional Medicaid and CHAMPUS in an effort to ensure proper payments are received Monitor interim payment rates and work with the Intermediary to ensure proper payments are being made Participate on the performance initiative to track, review and reduce denials Assist with contract rate issues as requested Collaborate on cross-functional teams to address System standardization needs of processes where reimbursement expertise is required Assist in authoring thorough, accurate policies and procedures for standardized and transparent processes Assist Accounting and Business Office departments with the cash reconciliation process for settlements and interim payments This includes identifying and communicating errors or issues found to these departments Maintain knowledge of current trends and developments in the field by reading appropriate books, journals, and attending related seminars and conferences Actively participate as a member in HFMA as a representative of CHRISTUS Health Assist Director and Senior Managers of Reimbursement Department including education, annual reimbursement conference and other projects Requirements: Bachelor's Degree required Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
03/03/2026
Full time
Description Summary: The primary purpose of the Reimbursement Manager is to ensure proper payments are received from Third Party programs and proper accounting of such programs is maintained. This will be accomplished through completion and review of monthly contractual related income statement and balance sheet accounts and proper filing, audit and settlement of cost reports. The System Reimbursement Manager is responsible for the reimbursement function of multiple facilities. The complexity of the facilities may include acute care, rehabilitation unit, psychiatric unit, skilled nursing facility, medical education, End Stage Renal Disease, Organ Transplant and Disproportionate Share. The System Reimbursement Manager spends a significant amount of time supporting the Corporate Reimbursement Department, on projects as needed. The needs could include and are not limited to regulatory analysis, financial analysis, system-wide reopening or reporting issues. This position requires diligent values of integrity and compliance with all applicable Regulations Responsibilities: Prepare and review monthly contractual allowance journal entries and supporting calculations and responsible for proper balances in associated income statement and balance sheet accounts, for multiple facilities Scope of accounting responsibility includes Medicare, Medicaid, USFHP, CHAMPUS, Blue Cross, Worker's Compensation and Managed Care Analyze monthly contractual allowance variances, providing detailed explanations for significant fluctuations to Hospital Administration for use during close meetings Maintain current, correct account analysis' related to program Income Statement and Balance Sheet accounts Ensure monthly reports are prepared timely and accurately by supporting departmental Associates Prepare final hospital and home office cost reports, completing comparative analysis of the cost report versus the financial statement and compliance checklist prior to submission, for multiple facilities Ensure Medicare, Medicaid and CHAMPUS cost reports are submitted by due dates to prevent loss of reimbursement to the facilities Identify and pursue proper reimbursement methodologies in an effort to receive all reimbursement due based upon Medicare, Medicaid and CHAMPUS Regulations Coordinate the Medicare Field Audits, ensuring complete, proper and timely information is provided and audit adjustments are reviewed prior to issuance of the settlement Errors found must be communicated in writing to the Auditors during the audit, to ensure proper settlement and issuance of the Notice of Program Reimbursement Prepare audit adjustment analysis to determine reimbursement impact of adjustments to as filed report Act as a liaison to the External Financial Auditors for both the interim and final audits, for multiple facilities Review settled cost reports prior to final reopening deadlines to ensure the reports were appropriately settled Prepare and submit cost report reopening requests to obtain additional reimbursement due and otherwise make requests for corrections as appropriate Prepare and submit appeals and subsequent position papers to appeal inappropriate settlements with the PRRB, for assigned facilities Assist in preparation of Social Accountability and Community Needs reports required as part of annual budget process Respond to requests from Hospital Administration and other internal and hospital departments in areas where reimbursement knowledge is required Analyze and inform Hospital Administration of financial impact of operational decisions, as requested This may include preparation of pro-forma analysis and due diligence for new and existing business opportunities and informing Management and Hospital Administration of proposed/final rules and Regulations, which could impact the hospitals' operations Assist in maintenance of rate tables for Medicare, Traditional Medicaid and CHAMPUS in an effort to ensure proper payments are received Monitor interim payment rates and work with the Intermediary to ensure proper payments are being made Participate on the performance initiative to track, review and reduce denials Assist with contract rate issues as requested Collaborate on cross-functional teams to address System standardization needs of processes where reimbursement expertise is required Assist in authoring thorough, accurate policies and procedures for standardized and transparent processes Assist Accounting and Business Office departments with the cash reconciliation process for settlements and interim payments This includes identifying and communicating errors or issues found to these departments Maintain knowledge of current trends and developments in the field by reading appropriate books, journals, and attending related seminars and conferences Actively participate as a member in HFMA as a representative of CHRISTUS Health Assist Director and Senior Managers of Reimbursement Department including education, annual reimbursement conference and other projects Requirements: Bachelor's Degree required Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: Under the direction of the Manager, Director, or other senior personnel, the Project Manager determines user demands, establishes work priorities, and plans; directs and monitors project work. Supports Information System related business planning requirements including, but not limited to, budgeting, scheduling, and workload planning. Maintains project issues and reports to Information System management and local steering teams on the progress of critical path items. Reports project status and accomplishments. Relies on experience and judgment to plan and accomplish goals. The Project Manager will gather and evaluate information concerning a user's conceptual needs, estimate and schedule project activities, and associated costs, coordinate and participate in analysis/design/coding activities, ensure that system changes are fully tested, ensure users are fully trained and prepared, associated guideline and procedure requirements are met, and coordinate the implementation of the changes. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Follow PMO methodology, processes to lead and manage projects end to end. Responsible for creating and managing project scope, resource, and budget. Responsible to manage multiple, medium to large size projects. Responsible for analyzing, understanding business requirements, vendor statement of works and other form of requirement documents to clearly outline project artifacts. Expected to manage multiple projects by maintaining the high level of quality in terms of deliverables, implementation, and customer experience. Responsible to manage complex, enterprise level projects with minimal oversight. Enterprise level projects include several ministries/locations. Project Manager is responsible to bring in right leadership, resources, vendors, and all stakeholders together to organize and facilitate project kick-off. Responsible for creating Charter, Project Plan, Budget Tracker, RACI, Weekly Status Reports, Project Steering Committee, and presentation materials, GLRA and Change Management processes. Responsible for establishing critical path milestones and reporting the status to the executive leadership on a regular basis. Must develop concrete project plan before moving project to implementation. Lead and track the project progress by the project plan. Not acceptable to manage projects without project plan. Responsible for identifying dependencies, risks ahead of time, work with respective stakeholders to create mitigation plan and actively monitor and report the progress. Adhere to PPMO department policies, procedures, and documentation requirements. All projects and documentations are subject to internal/external audits, must need to maintain meticulous documentation. Responsible for facilitating planning & design sessions to iron out clear in-scope, out of scope and designs of the projects. Training: Works with IS Training and Vendors on the following: Planning for and ensuring preparation and maintenance of documentation pertaining to programming, systems operation, and user documentation. Translating business specifications into user documentation. Planning, writing, and overseeing user support documentation efforts, including online help screens. Insuring training of users in the operation and functionality of computer applications and the related business processes. Validating competency of users in utilization of information systems prior to systems go-live or major changes. Ensuring super-users or other support personnel are in place at go-live, and succession planning is documented to ensure ongoing competency support in facilities and departments affected by new systems being implemented or upgraded. Job Requirements: Education/Skills Bachelor's degree in related field or relevant experience in an Information Systems environment required. Experience Working experience in large multi-hospital system is preferred. Clinical project implementation and management is required, Epic or Meditech specific experience is preferred. Previous experience managing projects of small to medium scope and complexity. Must have four years of previous experience working on information technology project teams and in obtaining customer requirements and other analysis activities. Clinical education background is a preferred. Licenses, Registrations, or Certifications PMI Certification strongly preferred. Work Schedule: 5 Days - 8 Hours Work Type: Full Time
03/01/2026
Full time
Description Summary: Under the direction of the Manager, Director, or other senior personnel, the Project Manager determines user demands, establishes work priorities, and plans; directs and monitors project work. Supports Information System related business planning requirements including, but not limited to, budgeting, scheduling, and workload planning. Maintains project issues and reports to Information System management and local steering teams on the progress of critical path items. Reports project status and accomplishments. Relies on experience and judgment to plan and accomplish goals. The Project Manager will gather and evaluate information concerning a user's conceptual needs, estimate and schedule project activities, and associated costs, coordinate and participate in analysis/design/coding activities, ensure that system changes are fully tested, ensure users are fully trained and prepared, associated guideline and procedure requirements are met, and coordinate the implementation of the changes. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Follow PMO methodology, processes to lead and manage projects end to end. Responsible for creating and managing project scope, resource, and budget. Responsible to manage multiple, medium to large size projects. Responsible for analyzing, understanding business requirements, vendor statement of works and other form of requirement documents to clearly outline project artifacts. Expected to manage multiple projects by maintaining the high level of quality in terms of deliverables, implementation, and customer experience. Responsible to manage complex, enterprise level projects with minimal oversight. Enterprise level projects include several ministries/locations. Project Manager is responsible to bring in right leadership, resources, vendors, and all stakeholders together to organize and facilitate project kick-off. Responsible for creating Charter, Project Plan, Budget Tracker, RACI, Weekly Status Reports, Project Steering Committee, and presentation materials, GLRA and Change Management processes. Responsible for establishing critical path milestones and reporting the status to the executive leadership on a regular basis. Must develop concrete project plan before moving project to implementation. Lead and track the project progress by the project plan. Not acceptable to manage projects without project plan. Responsible for identifying dependencies, risks ahead of time, work with respective stakeholders to create mitigation plan and actively monitor and report the progress. Adhere to PPMO department policies, procedures, and documentation requirements. All projects and documentations are subject to internal/external audits, must need to maintain meticulous documentation. Responsible for facilitating planning & design sessions to iron out clear in-scope, out of scope and designs of the projects. Training: Works with IS Training and Vendors on the following: Planning for and ensuring preparation and maintenance of documentation pertaining to programming, systems operation, and user documentation. Translating business specifications into user documentation. Planning, writing, and overseeing user support documentation efforts, including online help screens. Insuring training of users in the operation and functionality of computer applications and the related business processes. Validating competency of users in utilization of information systems prior to systems go-live or major changes. Ensuring super-users or other support personnel are in place at go-live, and succession planning is documented to ensure ongoing competency support in facilities and departments affected by new systems being implemented or upgraded. Job Requirements: Education/Skills Bachelor's degree in related field or relevant experience in an Information Systems environment required. Experience Working experience in large multi-hospital system is preferred. Clinical project implementation and management is required, Epic or Meditech specific experience is preferred. Previous experience managing projects of small to medium scope and complexity. Must have four years of previous experience working on information technology project teams and in obtaining customer requirements and other analysis activities. Clinical education background is a preferred. Licenses, Registrations, or Certifications PMI Certification strongly preferred. Work Schedule: 5 Days - 8 Hours Work Type: Full Time
Senior Health Plan Medical Director Physician, Baltimore, MD - MedStar Family Choice MedStar Medical Group offers a uniquely rewarding career in a major marketplace. Shape your future in health care in the kind of setting that s right for you and your practice. Become part of an organization that welcomes your experience and input as a clinician and healthcare expert. We are looking for a physician with senior level health plan experience to join MedStar Family Choice, our Medicaid Managed Care Organization, as the health plan Senior Medical Director in the Baltimore, MD region. Key Position Details This position serves as a key thought partner and advisor to the Executive Director on clinical matters. The Senior Medical Director-DC is dedicated to the Maryland plan and serves as key personnel and a member of the senior leadership team of the Maryland plan. Provides clinical oversight of the Medical Directors-Maryland The position is responsible for leadership of the health plan s clinical operations with a primary focus on developing clinal strategy and execution to drive clinical outcomes. The person must understand and can execute on innovative Managed Care disciplines to ensure optimal total cost of care management. This position must work collaboratively in developing various strategic medical expense approaches such as value based contracting strategy. This role also develops and maintains collaborative relationships with Maryland agencies and associates, MedStar Health system leaders, academic physicians, hospitals, community physicians, and related networks. This position raises the visibility of MFC in the community and within the healthcare industry at large. Qualified candidates must have previous experience in a health plan or Medicaid managed care environment, prior supervisory and leadership experience and a minimum of 5 years of clinical experience. Prior experience preferred with provider contracting models and incentive plans, experience with NCQA certification, HEDIS reporting, quality management and audits, departments of health or other government agencies, and government sponsored programs and recipients. Prior experience with population health, disease management, data analysis and interpretation in a health care setting is helpful. This is a hybrid work position that requires three days onsite working from our Maryland office and also remotely. As a MedStar Health associate, you can expect: A competitive salary Medical, dental and vision insurance Paid medical licensing and malpractice insurance Generous paid time off CME leave and CME allowance Retirement savings plan with employer match Be a part of a nationally - recognized health system and the largest provider of health services in the DC, Maryland and Virginia region. With our vast resources and capabilities at your disposal, you can expand your clinical expertise. Enjoy a rich career and a quality of life unique to the Mid-Atlantic region, which features a mix of urban, suburban and rural communities. MedStar Health is the largest health system in the region, with 30,000 associates, working at 10 hospitals, hundreds of ambulatory care sites all together more than 700 access points of care, covering more than 225 zip codes in 17 counties. We are also ranked among the Best Places to Work by Baltimore magazine, Baltimore Business Journal, and Washington Business Journal. MedStar Health is committed to equity for all people and communities. A proud member of the Institute for Diversity in Healthcare Management, we are committed to expanding career and leadership opportunities for ethnically, culturally, and racially diverse individuals. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and accomplishment at all levels of the organization. As a leader in healthcare, we are taking action to evolve our organization and bring unique, multidimensional perspectives together to deliver equitable care, improve the health of the communities we serve, and contribute to the advancement of the healthcare industry overall. At MedStar Health, we believe diverse teams and perspectives make us stronger, lead to better care for our patients, and foster a supportive work experience for our associates. Our commitment to diversity is built into our SPIRIT values, where we acknowledge that teamwork and system effectiveness is built on the collective strength and cultural diversity of everyone working with open communication and mutual respect. This position has a hiring range of $275,000 - $300,000.
02/25/2026
Full time
Senior Health Plan Medical Director Physician, Baltimore, MD - MedStar Family Choice MedStar Medical Group offers a uniquely rewarding career in a major marketplace. Shape your future in health care in the kind of setting that s right for you and your practice. Become part of an organization that welcomes your experience and input as a clinician and healthcare expert. We are looking for a physician with senior level health plan experience to join MedStar Family Choice, our Medicaid Managed Care Organization, as the health plan Senior Medical Director in the Baltimore, MD region. Key Position Details This position serves as a key thought partner and advisor to the Executive Director on clinical matters. The Senior Medical Director-DC is dedicated to the Maryland plan and serves as key personnel and a member of the senior leadership team of the Maryland plan. Provides clinical oversight of the Medical Directors-Maryland The position is responsible for leadership of the health plan s clinical operations with a primary focus on developing clinal strategy and execution to drive clinical outcomes. The person must understand and can execute on innovative Managed Care disciplines to ensure optimal total cost of care management. This position must work collaboratively in developing various strategic medical expense approaches such as value based contracting strategy. This role also develops and maintains collaborative relationships with Maryland agencies and associates, MedStar Health system leaders, academic physicians, hospitals, community physicians, and related networks. This position raises the visibility of MFC in the community and within the healthcare industry at large. Qualified candidates must have previous experience in a health plan or Medicaid managed care environment, prior supervisory and leadership experience and a minimum of 5 years of clinical experience. Prior experience preferred with provider contracting models and incentive plans, experience with NCQA certification, HEDIS reporting, quality management and audits, departments of health or other government agencies, and government sponsored programs and recipients. Prior experience with population health, disease management, data analysis and interpretation in a health care setting is helpful. This is a hybrid work position that requires three days onsite working from our Maryland office and also remotely. As a MedStar Health associate, you can expect: A competitive salary Medical, dental and vision insurance Paid medical licensing and malpractice insurance Generous paid time off CME leave and CME allowance Retirement savings plan with employer match Be a part of a nationally - recognized health system and the largest provider of health services in the DC, Maryland and Virginia region. With our vast resources and capabilities at your disposal, you can expand your clinical expertise. Enjoy a rich career and a quality of life unique to the Mid-Atlantic region, which features a mix of urban, suburban and rural communities. MedStar Health is the largest health system in the region, with 30,000 associates, working at 10 hospitals, hundreds of ambulatory care sites all together more than 700 access points of care, covering more than 225 zip codes in 17 counties. We are also ranked among the Best Places to Work by Baltimore magazine, Baltimore Business Journal, and Washington Business Journal. MedStar Health is committed to equity for all people and communities. A proud member of the Institute for Diversity in Healthcare Management, we are committed to expanding career and leadership opportunities for ethnically, culturally, and racially diverse individuals. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and accomplishment at all levels of the organization. As a leader in healthcare, we are taking action to evolve our organization and bring unique, multidimensional perspectives together to deliver equitable care, improve the health of the communities we serve, and contribute to the advancement of the healthcare industry overall. At MedStar Health, we believe diverse teams and perspectives make us stronger, lead to better care for our patients, and foster a supportive work experience for our associates. Our commitment to diversity is built into our SPIRIT values, where we acknowledge that teamwork and system effectiveness is built on the collective strength and cultural diversity of everyone working with open communication and mutual respect. This position has a hiring range of $275,000 - $300,000.
PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives. Monday- Friday 8a-5p In Office JOB RESPONSIBILITIES Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB QUALIFICATIONS Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground background. Certified Professional in Health Care Quality (preferred). Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. Experience with data collection, measurement tools, and data analysis. Experience in a quality assurance/improvement
02/24/2026
Full time
PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives. Monday- Friday 8a-5p In Office JOB RESPONSIBILITIES Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB QUALIFICATIONS Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground background. Certified Professional in Health Care Quality (preferred). Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. Experience with data collection, measurement tools, and data analysis. Experience in a quality assurance/improvement
PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives. Monday- Friday 8a-5p In Office JOB RESPONSIBILITIES Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB QUALIFICATIONS Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground background. Certified Professional in Health Care Quality (preferred). Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. Experience with data collection, measurement tools, and data analysis. Experience in a quality assurance/improvement
02/24/2026
Full time
PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives. Monday- Friday 8a-5p In Office JOB RESPONSIBILITIES Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB QUALIFICATIONS Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground background. Certified Professional in Health Care Quality (preferred). Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. Experience with data collection, measurement tools, and data analysis. Experience in a quality assurance/improvement
PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives. Monday- Friday 8a-5p In Office JOB RESPONSIBILITIES Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB QUALIFICATIONS Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground background. Certified Professional in Health Care Quality (preferred). Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. Experience with data collection, measurement tools, and data analysis. Experience in a quality assurance/improvement
02/22/2026
Full time
PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives. Monday- Friday 8a-5p In Office JOB RESPONSIBILITIES Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB QUALIFICATIONS Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground background. Certified Professional in Health Care Quality (preferred). Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. Experience with data collection, measurement tools, and data analysis. Experience in a quality assurance/improvement
PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives. Monday- Friday 8a-5p In Office JOB RESPONSIBILITIES Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB QUALIFICATIONS Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground background. Certified Professional in Health Care Quality (preferred). Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. Experience with data collection, measurement tools, and data analysis. Experience in a quality assurance/improvement
02/22/2026
Full time
PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives. Monday- Friday 8a-5p In Office JOB RESPONSIBILITIES Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB QUALIFICATIONS Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground background. Certified Professional in Health Care Quality (preferred). Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. Experience with data collection, measurement tools, and data analysis. Experience in a quality assurance/improvement
PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives. Monday- Friday 8a-5p In Office JOB RESPONSIBILITIES Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB QUALIFICATIONS Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground background. Certified Professional in Health Care Quality (preferred). Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. Experience with data collection, measurement tools, and data analysis. Experience in a quality assurance/improvement
02/22/2026
Full time
PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives. Monday- Friday 8a-5p In Office JOB RESPONSIBILITIES Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB QUALIFICATIONS Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground background. Certified Professional in Health Care Quality (preferred). Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. Experience with data collection, measurement tools, and data analysis. Experience in a quality assurance/improvement
Medicine for Business and Industry (MBI) operates outpatient clinics specializing in acute injury care within an Occupational Medicine setting. Our services focus on treating occupational injuries. No chronic pain management! Our fully integrated EMR system enables providers to deliver high-quality patient care with minimal administrative responsibilities. MBI currently has 31 locations in Arizona, Colorado, California, and Nevada. Significant career growth opportunities are available for qualified candidates. Successful candidates come from various medical backgrounds including Urgent Care, Family Practice, Internal Medicine, Emergency Medicine, Sports Medicine and Orthopedics. Region includes our Casa Grande, Gilbert, Tempe, Mesa and Sky Harbor Clinics. Summary: In collaboration with medical and operations leadership, the Associate Medical Director will work closely with the medical operations leadership including the Senior Vice President of Medical ( SVP of Medical ) to ensure the delivery of high-quality patient care across all medical centers in their assigned region. This role requires leading and mentoring a team of healthcare providers while ensuring clinical quality, access to care, and the implementation of innovations. The Associate Medical Director will also collaborate with senior leadership to support clinical integration, develop functional strategies, and supervise clinical staff to ensure optimal performance. Administrative: In conjunction with the Medical Operations Coordinator, ensures adequate staffing is available for clinical shifts and works with Medical Operations Coordinator and SVP of Medical in anticipation of future shortfalls. Works with Human Resources and Medical Operations leadership in recruiting, screening and hiring of new providers. Onboards, trains, coaches, supervises and disciplines providers in coordination with Human Resources and SVP of Medical. Responsible for mentoring and coaching providers to meet Key Performance Indicator ( KPI ) targets and goals. Monitors providers productivity and ensures compliance with KPIs Works with Human Resources and Medical Operations Coordinator to manage locums pool and PRNs for coverage gaps. Work collaboratively throughout the organization to ensure the adoption of standards, policies, and procedures that result in continuous patient care improvement. Consult with medical center staff, peers, and supervisors on patient care and customer service issues, functioning as part of a multidisciplinary team. Ensures completion of all clinical charting and documentation required by providers in an accurate and timely manner. Assist with medical staff audits for compliance with organizational policies, regulatory and accreditation requirements. Maintains current knowledge-base and appropriate licensure. Clinical Process Improvement and Efficiency: Evaluates current clinical flow and EMR utilization across the market to form best practice utilization procedures. In conjunction with Human Resources and Medical Operations leadership, helps develop training materials for current and new staff members to drive adherence to best practices. Coordinates with the Clinic Operations leadership on related needs including support of clinical staff such as medical assistants and other staff. Coordinates with SVP of Operations on any issues or needs to improve operational flows. In partnership with SVP of Medical and Medical Operations leadership, designs, implements, and re-evaluates ongoing medical/clinical protocols. Clinical Treatment: In assigned center, perform medical assessment of center patients. Establish and monitor a medically appropriate level of care for Center patients. Maintain clinical core competency Communication: Establishes and maintains effective and positive working relationships with client companies, outside agencies, governmental entities and vendors. Participates and collaborates with Sales/Marketing to drive business to centers Participate and attends, in collaboration with Sales/Marketing, clinic tours, lunch and learns, employer onsite tours and other similar activities as directed. Troubleshoots difficult problems or situations and takes independent action to help resolve problems with client companies, outside agencies, governmental entities and vendors. Creates and maintains effective professional relationships with employees including providers, clinical staff, and clinical leadership; keeps staff informed of changes which may affect the work environment. Communicates effectively with all levels of staff throughout clinics by consistently utilizing and facilitating effective strategies to encourage collaborative problem solving and decision-making. Minimum Qualifications: These are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines. A valid and unrestricted MD or DO license in Arizona. Current DEA registration (all schedules) and a minimum of a BLS certificate. FMCSA certification for DOT exams, or ability to obtain within 60 days of hire. MRO certification, or ability to obtain within 60 days of hire. Board Certification in primary specialty: Occupational Med, Family Med, Internal Med, Emergency Med, PMR, Orthopedics Competency in providing evaluation and treatment in Occupational Medicine. Exhibits a high level of professionalism. Ability to perform clinical duties within established guidelines in an organized, efficient manner. Ability to relate and communicate well to all cultural and ethnic groups in the community Ability to complete and maintain records in accordance with procedures utilizing an electronic health record system. General computer skills in Microsoft Office programs (Word, Excel, etc.) and patient medical record system. Current state driver s license. Work and Location: Travel is required as needed to evaluate clinical processes as demanded by market requirements. Salaried, Exempt position. Work hours may vary. Benefits: At MBI, our commitment to providing accessible and convenient care to individuals injured at work is a team effort. Every employee and role are essential and valued. Rewarding the dedication and commitment of our employees extends beyond a paycheck. In addition to competitive salaries, we offer to full-time Providers: Group Medical, Dental, and Vision Insurance Life, Short-Term, and Long-Term Disability Insurance 401(K) with company match Generous Paid Time Off and Company Paid Holidays Medical Malpractice Coverage Continuing Medical Education (CME) Allowance with Time Off Colleague Referral Bonus Program Equal Opportunity Employer
02/21/2026
Full time
Medicine for Business and Industry (MBI) operates outpatient clinics specializing in acute injury care within an Occupational Medicine setting. Our services focus on treating occupational injuries. No chronic pain management! Our fully integrated EMR system enables providers to deliver high-quality patient care with minimal administrative responsibilities. MBI currently has 31 locations in Arizona, Colorado, California, and Nevada. Significant career growth opportunities are available for qualified candidates. Successful candidates come from various medical backgrounds including Urgent Care, Family Practice, Internal Medicine, Emergency Medicine, Sports Medicine and Orthopedics. Region includes our Casa Grande, Gilbert, Tempe, Mesa and Sky Harbor Clinics. Summary: In collaboration with medical and operations leadership, the Associate Medical Director will work closely with the medical operations leadership including the Senior Vice President of Medical ( SVP of Medical ) to ensure the delivery of high-quality patient care across all medical centers in their assigned region. This role requires leading and mentoring a team of healthcare providers while ensuring clinical quality, access to care, and the implementation of innovations. The Associate Medical Director will also collaborate with senior leadership to support clinical integration, develop functional strategies, and supervise clinical staff to ensure optimal performance. Administrative: In conjunction with the Medical Operations Coordinator, ensures adequate staffing is available for clinical shifts and works with Medical Operations Coordinator and SVP of Medical in anticipation of future shortfalls. Works with Human Resources and Medical Operations leadership in recruiting, screening and hiring of new providers. Onboards, trains, coaches, supervises and disciplines providers in coordination with Human Resources and SVP of Medical. Responsible for mentoring and coaching providers to meet Key Performance Indicator ( KPI ) targets and goals. Monitors providers productivity and ensures compliance with KPIs Works with Human Resources and Medical Operations Coordinator to manage locums pool and PRNs for coverage gaps. Work collaboratively throughout the organization to ensure the adoption of standards, policies, and procedures that result in continuous patient care improvement. Consult with medical center staff, peers, and supervisors on patient care and customer service issues, functioning as part of a multidisciplinary team. Ensures completion of all clinical charting and documentation required by providers in an accurate and timely manner. Assist with medical staff audits for compliance with organizational policies, regulatory and accreditation requirements. Maintains current knowledge-base and appropriate licensure. Clinical Process Improvement and Efficiency: Evaluates current clinical flow and EMR utilization across the market to form best practice utilization procedures. In conjunction with Human Resources and Medical Operations leadership, helps develop training materials for current and new staff members to drive adherence to best practices. Coordinates with the Clinic Operations leadership on related needs including support of clinical staff such as medical assistants and other staff. Coordinates with SVP of Operations on any issues or needs to improve operational flows. In partnership with SVP of Medical and Medical Operations leadership, designs, implements, and re-evaluates ongoing medical/clinical protocols. Clinical Treatment: In assigned center, perform medical assessment of center patients. Establish and monitor a medically appropriate level of care for Center patients. Maintain clinical core competency Communication: Establishes and maintains effective and positive working relationships with client companies, outside agencies, governmental entities and vendors. Participates and collaborates with Sales/Marketing to drive business to centers Participate and attends, in collaboration with Sales/Marketing, clinic tours, lunch and learns, employer onsite tours and other similar activities as directed. Troubleshoots difficult problems or situations and takes independent action to help resolve problems with client companies, outside agencies, governmental entities and vendors. Creates and maintains effective professional relationships with employees including providers, clinical staff, and clinical leadership; keeps staff informed of changes which may affect the work environment. Communicates effectively with all levels of staff throughout clinics by consistently utilizing and facilitating effective strategies to encourage collaborative problem solving and decision-making. Minimum Qualifications: These are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines. A valid and unrestricted MD or DO license in Arizona. Current DEA registration (all schedules) and a minimum of a BLS certificate. FMCSA certification for DOT exams, or ability to obtain within 60 days of hire. MRO certification, or ability to obtain within 60 days of hire. Board Certification in primary specialty: Occupational Med, Family Med, Internal Med, Emergency Med, PMR, Orthopedics Competency in providing evaluation and treatment in Occupational Medicine. Exhibits a high level of professionalism. Ability to perform clinical duties within established guidelines in an organized, efficient manner. Ability to relate and communicate well to all cultural and ethnic groups in the community Ability to complete and maintain records in accordance with procedures utilizing an electronic health record system. General computer skills in Microsoft Office programs (Word, Excel, etc.) and patient medical record system. Current state driver s license. Work and Location: Travel is required as needed to evaluate clinical processes as demanded by market requirements. Salaried, Exempt position. Work hours may vary. Benefits: At MBI, our commitment to providing accessible and convenient care to individuals injured at work is a team effort. Every employee and role are essential and valued. Rewarding the dedication and commitment of our employees extends beyond a paycheck. In addition to competitive salaries, we offer to full-time Providers: Group Medical, Dental, and Vision Insurance Life, Short-Term, and Long-Term Disability Insurance 401(K) with company match Generous Paid Time Off and Company Paid Holidays Medical Malpractice Coverage Continuing Medical Education (CME) Allowance with Time Off Colleague Referral Bonus Program Equal Opportunity Employer
PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives. Monday- Friday 8a-5p In Office Some travel required to the Woodlands office JOB RESPONSIBILITIES Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and Revocation and discharge monitoring (as required by the program): data collection, analysis, and Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB QUALIFICATIONS Licensed (as required) health care professional (preferred) or non-clinician with quality RN or LVN background. Certified Professional in Health Care Quality (preferred). Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. Experience with data collection, measurement tools, and data analysis. Experience in a quality assurance/improvement
02/20/2026
Full time
PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives. Monday- Friday 8a-5p In Office Some travel required to the Woodlands office JOB RESPONSIBILITIES Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and Revocation and discharge monitoring (as required by the program): data collection, analysis, and Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB QUALIFICATIONS Licensed (as required) health care professional (preferred) or non-clinician with quality RN or LVN background. Certified Professional in Health Care Quality (preferred). Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. Experience with data collection, measurement tools, and data analysis. Experience in a quality assurance/improvement
PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives. Monday- Friday 8a-5p In Office JOB RESPONSIBILITIES Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB QUALIFICATIONS Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground background. Certified Professional in Health Care Quality (preferred). Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. Experience with data collection, measurement tools, and data analysis. Experience in a quality assurance/improvement
02/19/2026
Full time
PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives. Monday- Friday 8a-5p In Office JOB RESPONSIBILITIES Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB QUALIFICATIONS Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground background. Certified Professional in Health Care Quality (preferred). Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. Experience with data collection, measurement tools, and data analysis. Experience in a quality assurance/improvement
Medicine for Business and Industry (MBI) operates outpatient clinics specializing in acute injury care within an Occupational Medicine setting. Our services focus on treating occupational injuries. No chronic pain management! Our fully integrated EMR system enables providers to deliver high-quality patient care with minimal administrative responsibilities. MBI currently has 31 locations in Arizona, Colorado, California, and Nevada. Significant career growth opportunities are available for qualified candidates. Successful candidates come from various medical backgrounds including Urgent Care, Family Practice, Internal Medicine, Emergency Medicine, Sports Medicine and Orthopedics. Region includes our Casa Grande, Gilbert, Tempe, Mesa and Sky Harbor Clinics. Summary: In collaboration with medical and operations leadership, the Associate Medical Director will work closely with the medical operations leadership including the Senior Vice President of Medical ( SVP of Medical ) to ensure the delivery of high-quality patient care across all medical centers in their assigned region. This role requires leading and mentoring a team of healthcare providers while ensuring clinical quality, access to care, and the implementation of innovations. The Associate Medical Director will also collaborate with senior leadership to support clinical integration, develop functional strategies, and supervise clinical staff to ensure optimal performance. Administrative: In conjunction with the Medical Operations Coordinator, ensures adequate staffing is available for clinical shifts and works with Medical Operations Coordinator and SVP of Medical in anticipation of future shortfalls. Works with Human Resources and Medical Operations leadership in recruiting, screening and hiring of new providers. Onboards, trains, coaches, supervises and disciplines providers in coordination with Human Resources and SVP of Medical. Responsible for mentoring and coaching providers to meet Key Performance Indicator ( KPI ) targets and goals. Monitors providers productivity and ensures compliance with KPIs Works with Human Resources and Medical Operations Coordinator to manage locums pool and PRNs for coverage gaps. Work collaboratively throughout the organization to ensure the adoption of standards, policies, and procedures that result in continuous patient care improvement. Consult with medical center staff, peers, and supervisors on patient care and customer service issues, functioning as part of a multidisciplinary team. Ensures completion of all clinical charting and documentation required by providers in an accurate and timely manner. Assist with medical staff audits for compliance with organizational policies, regulatory and accreditation requirements. Maintains current knowledge-base and appropriate licensure. Clinical Process Improvement and Efficiency: Evaluates current clinical flow and EMR utilization across the market to form best practice utilization procedures. In conjunction with Human Resources and Medical Operations leadership, helps develop training materials for current and new staff members to drive adherence to best practices. Coordinates with the Clinic Operations leadership on related needs including support of clinical staff such as medical assistants and other staff. Coordinates with SVP of Operations on any issues or needs to improve operational flows. In partnership with SVP of Medical and Medical Operations leadership, designs, implements, and re-evaluates ongoing medical/clinical protocols. Clinical Treatment: In assigned center, perform medical assessment of center patients. Establish and monitor a medically appropriate level of care for Center patients. Maintain clinical core competency Communication: Establishes and maintains effective and positive working relationships with client companies, outside agencies, governmental entities and vendors. Participates and collaborates with Sales/Marketing to drive business to centers Participate and attends, in collaboration with Sales/Marketing, clinic tours, lunch and learns, employer onsite tours and other similar activities as directed. Troubleshoots difficult problems or situations and takes independent action to help resolve problems with client companies, outside agencies, governmental entities and vendors. Creates and maintains effective professional relationships with employees including providers, clinical staff, and clinical leadership; keeps staff informed of changes which may affect the work environment. Communicates effectively with all levels of staff throughout clinics by consistently utilizing and facilitating effective strategies to encourage collaborative problem solving and decision-making. Minimum Qualifications: These are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines. A valid and unrestricted MD or DO license in Arizona. Current DEA registration (all schedules) and a minimum of a BLS certificate. FMCSA certification for DOT exams, or ability to obtain within 60 days of hire. MRO certification, or ability to obtain within 60 days of hire. Board Certification in primary specialty: Occupational Med, Family Med, Internal Med, Emergency Med, PMR, Orthopedics Competency in providing evaluation and treatment in Occupational Medicine. Exhibits a high level of professionalism. Ability to perform clinical duties within established guidelines in an organized, efficient manner. Ability to relate and communicate well to all cultural and ethnic groups in the community Ability to complete and maintain records in accordance with procedures utilizing an electronic health record system. General computer skills in Microsoft Office programs (Word, Excel, etc.) and patient medical record system. Current state driver s license. Work and Location: Travel is required as needed to evaluate clinical processes as demanded by market requirements. Salaried, Exempt position. Work hours may vary. Benefits: At MBI, our commitment to providing accessible and convenient care to individuals injured at work is a team effort. Every employee and role are essential and valued. Rewarding the dedication and commitment of our employees extends beyond a paycheck. In addition to competitive salaries, we offer to full-time Providers: Group Medical, Dental, and Vision Insurance Life, Short-Term, and Long-Term Disability Insurance 401(K) with company match Generous Paid Time Off and Company Paid Holidays Medical Malpractice Coverage Continuing Medical Education (CME) Allowance with Time Off Colleague Referral Bonus Program Equal Opportunity Employer
02/19/2026
Full time
Medicine for Business and Industry (MBI) operates outpatient clinics specializing in acute injury care within an Occupational Medicine setting. Our services focus on treating occupational injuries. No chronic pain management! Our fully integrated EMR system enables providers to deliver high-quality patient care with minimal administrative responsibilities. MBI currently has 31 locations in Arizona, Colorado, California, and Nevada. Significant career growth opportunities are available for qualified candidates. Successful candidates come from various medical backgrounds including Urgent Care, Family Practice, Internal Medicine, Emergency Medicine, Sports Medicine and Orthopedics. Region includes our Casa Grande, Gilbert, Tempe, Mesa and Sky Harbor Clinics. Summary: In collaboration with medical and operations leadership, the Associate Medical Director will work closely with the medical operations leadership including the Senior Vice President of Medical ( SVP of Medical ) to ensure the delivery of high-quality patient care across all medical centers in their assigned region. This role requires leading and mentoring a team of healthcare providers while ensuring clinical quality, access to care, and the implementation of innovations. The Associate Medical Director will also collaborate with senior leadership to support clinical integration, develop functional strategies, and supervise clinical staff to ensure optimal performance. Administrative: In conjunction with the Medical Operations Coordinator, ensures adequate staffing is available for clinical shifts and works with Medical Operations Coordinator and SVP of Medical in anticipation of future shortfalls. Works with Human Resources and Medical Operations leadership in recruiting, screening and hiring of new providers. Onboards, trains, coaches, supervises and disciplines providers in coordination with Human Resources and SVP of Medical. Responsible for mentoring and coaching providers to meet Key Performance Indicator ( KPI ) targets and goals. Monitors providers productivity and ensures compliance with KPIs Works with Human Resources and Medical Operations Coordinator to manage locums pool and PRNs for coverage gaps. Work collaboratively throughout the organization to ensure the adoption of standards, policies, and procedures that result in continuous patient care improvement. Consult with medical center staff, peers, and supervisors on patient care and customer service issues, functioning as part of a multidisciplinary team. Ensures completion of all clinical charting and documentation required by providers in an accurate and timely manner. Assist with medical staff audits for compliance with organizational policies, regulatory and accreditation requirements. Maintains current knowledge-base and appropriate licensure. Clinical Process Improvement and Efficiency: Evaluates current clinical flow and EMR utilization across the market to form best practice utilization procedures. In conjunction with Human Resources and Medical Operations leadership, helps develop training materials for current and new staff members to drive adherence to best practices. Coordinates with the Clinic Operations leadership on related needs including support of clinical staff such as medical assistants and other staff. Coordinates with SVP of Operations on any issues or needs to improve operational flows. In partnership with SVP of Medical and Medical Operations leadership, designs, implements, and re-evaluates ongoing medical/clinical protocols. Clinical Treatment: In assigned center, perform medical assessment of center patients. Establish and monitor a medically appropriate level of care for Center patients. Maintain clinical core competency Communication: Establishes and maintains effective and positive working relationships with client companies, outside agencies, governmental entities and vendors. Participates and collaborates with Sales/Marketing to drive business to centers Participate and attends, in collaboration with Sales/Marketing, clinic tours, lunch and learns, employer onsite tours and other similar activities as directed. Troubleshoots difficult problems or situations and takes independent action to help resolve problems with client companies, outside agencies, governmental entities and vendors. Creates and maintains effective professional relationships with employees including providers, clinical staff, and clinical leadership; keeps staff informed of changes which may affect the work environment. Communicates effectively with all levels of staff throughout clinics by consistently utilizing and facilitating effective strategies to encourage collaborative problem solving and decision-making. Minimum Qualifications: These are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines. A valid and unrestricted MD or DO license in Arizona. Current DEA registration (all schedules) and a minimum of a BLS certificate. FMCSA certification for DOT exams, or ability to obtain within 60 days of hire. MRO certification, or ability to obtain within 60 days of hire. Board Certification in primary specialty: Occupational Med, Family Med, Internal Med, Emergency Med, PMR, Orthopedics Competency in providing evaluation and treatment in Occupational Medicine. Exhibits a high level of professionalism. Ability to perform clinical duties within established guidelines in an organized, efficient manner. Ability to relate and communicate well to all cultural and ethnic groups in the community Ability to complete and maintain records in accordance with procedures utilizing an electronic health record system. General computer skills in Microsoft Office programs (Word, Excel, etc.) and patient medical record system. Current state driver s license. Work and Location: Travel is required as needed to evaluate clinical processes as demanded by market requirements. Salaried, Exempt position. Work hours may vary. Benefits: At MBI, our commitment to providing accessible and convenient care to individuals injured at work is a team effort. Every employee and role are essential and valued. Rewarding the dedication and commitment of our employees extends beyond a paycheck. In addition to competitive salaries, we offer to full-time Providers: Group Medical, Dental, and Vision Insurance Life, Short-Term, and Long-Term Disability Insurance 401(K) with company match Generous Paid Time Off and Company Paid Holidays Medical Malpractice Coverage Continuing Medical Education (CME) Allowance with Time Off Colleague Referral Bonus Program Equal Opportunity Employer
PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives. Monday- Friday 8a-5p In Office JOB RESPONSIBILITIES Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB QUALIFICATIONS Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground background. Certified Professional in Health Care Quality (preferred). Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. Experience with data collection, measurement tools, and data analysis. Experience in a quality assurance/improvement
02/13/2026
Full time
PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives. Monday- Friday 8a-5p In Office JOB RESPONSIBILITIES Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB QUALIFICATIONS Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground background. Certified Professional in Health Care Quality (preferred). Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. Experience with data collection, measurement tools, and data analysis. Experience in a quality assurance/improvement
PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives. Monday- Friday 8a-5p In Office JOB RESPONSIBILITIES Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB QUALIFICATIONS Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground background. Certified Professional in Health Care Quality (preferred). Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. Experience with data collection, measurement tools, and data analysis. Experience in a quality assurance/improvement
02/10/2026
Full time
PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives. Monday- Friday 8a-5p In Office JOB RESPONSIBILITIES Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement. Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors. CAHPS survey: Identify negative comments/responses and initiate service comments as appropriate. QAPI dashboard: drill down, analyze and report data. Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current. Infection Control Reporting: data maintenance and analysis. Incident Reporting: data maintenance and analysis, submission of documents for incidents identified as serious adverse events, completion of 3500A for home medical equipment-related incidents. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership. Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management. Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management. Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management. Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives. Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to: Quality Update Report (QUR): prepare and submit monthly report to regional and senior management to communicate updates of Quality Assessment and Performance Improvement areas. QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting. Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements. -Facilitates Performance Improvement Projects including the coordination of performance improvement teams. -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic). -Maintains any and all versions of the PI Plan Manual. -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs. -Report to senior management on compliance with required trainings including orientation and legally mandated in-services. Act as the program liaison to Central Support: Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report. Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials. -Collaborates with the PCA for external audits and records requests. -Participate in pilot projects related to QAPI initiatives as requested. -For programs or regions with a Performance Improvement Specialist (PIS) Assistant: Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed. Other duties as assigned. JOB QUALIFICATIONS Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground background. Certified Professional in Health Care Quality (preferred). Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body. Experience with data collection, measurement tools, and data analysis. Experience in a quality assurance/improvement
Director, ES Data Risk Lead - Enterprise Services Risk The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As an eData Risk Director in Capital One's Business Risk Office, you will apply your risk management, strategic and project management expertise to drive success across and within the company's Enterprise Data organization. You will partner across Enterprise Services, ES Risk and the eData organization to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. Your contributions will drive organizational and strategic change through risk identification, measurement, analysis, and horizontal reporting in order to better manage the company's risk in an open and collaborative environment. In this role, you will: Lead risk reporting and analysis for our risk advisory organization, collaborate cross functionally across all lines of defense, and surface risk insights and drive efficient risk reporting and analysis Partner across both the business and ES Risk to drive well-managed activities (reporting, automation enhancements, process improvements, etc.) and strategic enhancements Build successful relationships with Enterprise Data and other team members to understand the impact of data and technology risk on critical business processes Own and manage Quarterly Examiner Review, serving as strategic liaison with senior leaders, data teams and stakeholders to deliver quarterly program updates and data quality metrics for Federal regulators. Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities. Influence leaders across lines of defense on key data and technology risk mitigation strategies Conduct periodic risk reviews with the executives and support reporting for risk metrics Cross-functionally collaborate in monthly Project Increment (PI) planning meetings in align business objectives, identify and manage project dependencies, refine roadmaps, and mitigate risks and delays to meet 100% of Enterprise Data project milestones Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas Basic Qualifications: High School Diploma, GED or Equivalent Certification At least 7 years of experience in Data Management, Cybersecurity, Technology, Risk Management, or External Audit, or a combination At least 7 years of experience in project, process, or program management At least 7 years of experience supporting, partnering, and interacting with internal or external business clients At least 7 years of experience consulting with senior executives or strategy building At least 4 years of experience working in cross functional teams Preferred Qualifications: Bachelor's Degree or Military Experience At least 10 years of experience in Data Management, Cybersecurity, Technology, Risk Management or External Audit, or a combination At least 10 years of experience in project, process, or program management Cyber and Risk Certifications (CRISC, CISM, CRCM, CAMS, CIPP, ABA Risk Management Certification) 10+ years of experience in project or process management, or agile delivery At least 10 years of experience managing senior stakeholders across different business functions At least 10 years of experience writing communications and presentations for leadership audience At least 10 years of experience in strategy development, preferably working in financial services and/or technology Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver Ability to set direction, delegate tasks, manage multiple stakeholder expectations, and coordinate a cross-functional team Excellent verbal presentation and written communication skills to confidently interact at all levels of the organization (e.g., technology/cyber organizations, enterprise business stakeholders, and executive leadership) Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $209,500 - $239,100 for Director, Cyber Risk & Analysis McLean, VA: $230,400 - $263,000 for Director, Cyber Risk & Analysis New York, NY: $251,400 - $286,900 for Director, Cyber Risk & Analysis Richmond, VA: $209,500 - $239,100 for Director, Cyber Risk & Analysis Wilmington, DE: $209,500 - $239,100 for Director, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
01/27/2026
Full time
Director, ES Data Risk Lead - Enterprise Services Risk The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As an eData Risk Director in Capital One's Business Risk Office, you will apply your risk management, strategic and project management expertise to drive success across and within the company's Enterprise Data organization. You will partner across Enterprise Services, ES Risk and the eData organization to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. Your contributions will drive organizational and strategic change through risk identification, measurement, analysis, and horizontal reporting in order to better manage the company's risk in an open and collaborative environment. In this role, you will: Lead risk reporting and analysis for our risk advisory organization, collaborate cross functionally across all lines of defense, and surface risk insights and drive efficient risk reporting and analysis Partner across both the business and ES Risk to drive well-managed activities (reporting, automation enhancements, process improvements, etc.) and strategic enhancements Build successful relationships with Enterprise Data and other team members to understand the impact of data and technology risk on critical business processes Own and manage Quarterly Examiner Review, serving as strategic liaison with senior leaders, data teams and stakeholders to deliver quarterly program updates and data quality metrics for Federal regulators. Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities. Influence leaders across lines of defense on key data and technology risk mitigation strategies Conduct periodic risk reviews with the executives and support reporting for risk metrics Cross-functionally collaborate in monthly Project Increment (PI) planning meetings in align business objectives, identify and manage project dependencies, refine roadmaps, and mitigate risks and delays to meet 100% of Enterprise Data project milestones Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas Basic Qualifications: High School Diploma, GED or Equivalent Certification At least 7 years of experience in Data Management, Cybersecurity, Technology, Risk Management, or External Audit, or a combination At least 7 years of experience in project, process, or program management At least 7 years of experience supporting, partnering, and interacting with internal or external business clients At least 7 years of experience consulting with senior executives or strategy building At least 4 years of experience working in cross functional teams Preferred Qualifications: Bachelor's Degree or Military Experience At least 10 years of experience in Data Management, Cybersecurity, Technology, Risk Management or External Audit, or a combination At least 10 years of experience in project, process, or program management Cyber and Risk Certifications (CRISC, CISM, CRCM, CAMS, CIPP, ABA Risk Management Certification) 10+ years of experience in project or process management, or agile delivery At least 10 years of experience managing senior stakeholders across different business functions At least 10 years of experience writing communications and presentations for leadership audience At least 10 years of experience in strategy development, preferably working in financial services and/or technology Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver Ability to set direction, delegate tasks, manage multiple stakeholder expectations, and coordinate a cross-functional team Excellent verbal presentation and written communication skills to confidently interact at all levels of the organization (e.g., technology/cyber organizations, enterprise business stakeholders, and executive leadership) Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $209,500 - $239,100 for Director, Cyber Risk & Analysis McLean, VA: $230,400 - $263,000 for Director, Cyber Risk & Analysis New York, NY: $251,400 - $286,900 for Director, Cyber Risk & Analysis Richmond, VA: $209,500 - $239,100 for Director, Cyber Risk & Analysis Wilmington, DE: $209,500 - $239,100 for Director, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
