University of Maryland Global Campus
Adelphi, Maryland
The Associate Dean for Portfolio Planning & Evaluation provides strategic, data-informed leadership for the planning, evaluation, and continuous improvement of academic programs within an assigned portfolio. Reporting to the Senior Associate Dean, this role serves as the portfolio's chief architect of programmatic relevance, quality assurance, and long-term sustainability, guiding the lifecycle of academic programs. The Associate Dean ensures academic offerings are aligned with institutional strategy, workforce demand, and learner success metrics through the oversight of strategic planning, program review, resource allocation, and performance evaluation. The role also provides direction and supervision to Assistant Deans, Portfolio Directors, Portfolio Managers, and Teaching & Learning Faculty to ensure forward-looking, high-functioning operations and consistent academic standards. Success in this position is measured by the ability to drive programmatic excellence, lead effective planning cycles, cultivate high-performing teams and ensure the ongoing relevance and quality of learning experiences across the portfolio, while remaining responsive to an evolving educational and workforce landscape. Key Duties and Responsibilities: Lead the strategic planning and evaluation of assigned academic programs, in the Marketing, Management, and Health Care Administration department, ensuring alignment with institutional priorities and evolving market needs. Use data, labor market intelligence, and institutional strategy to identify growth opportunities and enhancements for long-term impact. Direct the academic program review process, use data and stakeholder input to conduct evidence-based assessment of program viability, identify improvement opportunities, and ensure compliance with accreditation and learner success standards. Make informed recommendations on program lifecycle decisions (e.g., launch, revision, suspension, or sunset) to the Senior Associate Dean based on strategic fit and performance metrics. Oversee the implementation of quality assurance processes, including curriculum reviews, faculty evaluations, and learner experience assessments. Collaborate with the Senior Associate Dean to elevate quality standards and inform operational priorities. Allocate full-time faculty and staff resources strategically across the portfolio to meet academic needs, balance workloads, and support institutional growth. Supervise and mentor Assistant Deans, Portfolio Directors, Teaching & Learning Faculty, and Portfolio Managers to ensure coordinated execution and continuous leadership development in the design and delivery of programs. Interpret and act upon student success data (e.g., persistence, retention, graduation rates) to implement academic interventions and drive improvements in learner outcomes. Collaborate with curriculum and academic operations units to guide program design, course development, and delivery innovations that enhance teaching and learning. Advocate for innovations that improve engagement and learner outcomes. Support accreditation, compliance, and institutional effectiveness initiatives by ensuring data integrity and adherence to internal and external standards. Perform other duties as assigned by the Senior Associate Dean, including supporting the Senior Associate Dean on cross-portfolio initiatives and special academic projects that strengthen program performance or stakeholder engagement. Competencies: Strategic academic planning and evaluation Program lifecycle management. Leadership and staff supervision Academic quality assurance and improvement Data-driven decision making Faculty development and mentorship Stakeholder engagement and collaboration Skills: Academic program review and analysis Data interpretation and visualization Supervisory and team development skills Strategic resource planning and allocation Curriculum and instructional planning Communication and report writing Change management and systems thinking. Key Collaborators: Senior Associate Dean: To align strategic planning and resource allocation decisions with broader academic operations and institutional priorities. Assistant Deans and Portfolio Directors: To guide implementation of planning and evaluation efforts and ensure coordinated execution across academic units. Portfolio Managers and Teaching & Learning Faculty: To provide oversight, coaching, and clarity around academic expectations, evaluation standards, and learner experience goals. Curriculum Governance Committees: To review and approve program revisions, new program proposals, and sunset recommendations. Center for Institutional Effectiveness and Analytics: To interpret student success metrics and translate insights into actionable academic improvements. Faculty Affairs & Scheduling Team (FAST) and Human Resources: To support full-time faculty staffing plans, development needs, and performance improvement strategies. External Stakeholders (e.g., accreditation bodies, industry advisory boards): To ensure programs meet workforce needs and maintain compliance with professional and regulatory expectations. Minimum Education & Experience Requirements: Education: Doctorate in Business, Business Administration, or Management from a Business School or College at an accredited institution; in a portfolio-related discipline is highly preferred. Experience: Demonstrated ability to get things done. Minimum of 5 years of academic leadership experience in higher education, including program management and faculty leadership. Preferred Education & Experience Requirements: Education: Same as required Experience: Demonstrated experience collaborating with external partners such as industry, professional associations, or community organizations. Work environment and physical demands: Work is typically performed in an office or a hybrid academic setting. Must be able to analyze large sets of data, manage competing academic priorities, and collaborate across a distributed leadership structure. Residence in or relocation to the Maryland/Washington, D.C./Northern Virginia metro area is required. All submissions should include a cover letter and resume. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at . Benefits Package Highlights: Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked. Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD. Flexible Spending Accounts: Available for medical and dependent care expenses. Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS). Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds. Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.
10/18/2025
Full time
The Associate Dean for Portfolio Planning & Evaluation provides strategic, data-informed leadership for the planning, evaluation, and continuous improvement of academic programs within an assigned portfolio. Reporting to the Senior Associate Dean, this role serves as the portfolio's chief architect of programmatic relevance, quality assurance, and long-term sustainability, guiding the lifecycle of academic programs. The Associate Dean ensures academic offerings are aligned with institutional strategy, workforce demand, and learner success metrics through the oversight of strategic planning, program review, resource allocation, and performance evaluation. The role also provides direction and supervision to Assistant Deans, Portfolio Directors, Portfolio Managers, and Teaching & Learning Faculty to ensure forward-looking, high-functioning operations and consistent academic standards. Success in this position is measured by the ability to drive programmatic excellence, lead effective planning cycles, cultivate high-performing teams and ensure the ongoing relevance and quality of learning experiences across the portfolio, while remaining responsive to an evolving educational and workforce landscape. Key Duties and Responsibilities: Lead the strategic planning and evaluation of assigned academic programs, in the Marketing, Management, and Health Care Administration department, ensuring alignment with institutional priorities and evolving market needs. Use data, labor market intelligence, and institutional strategy to identify growth opportunities and enhancements for long-term impact. Direct the academic program review process, use data and stakeholder input to conduct evidence-based assessment of program viability, identify improvement opportunities, and ensure compliance with accreditation and learner success standards. Make informed recommendations on program lifecycle decisions (e.g., launch, revision, suspension, or sunset) to the Senior Associate Dean based on strategic fit and performance metrics. Oversee the implementation of quality assurance processes, including curriculum reviews, faculty evaluations, and learner experience assessments. Collaborate with the Senior Associate Dean to elevate quality standards and inform operational priorities. Allocate full-time faculty and staff resources strategically across the portfolio to meet academic needs, balance workloads, and support institutional growth. Supervise and mentor Assistant Deans, Portfolio Directors, Teaching & Learning Faculty, and Portfolio Managers to ensure coordinated execution and continuous leadership development in the design and delivery of programs. Interpret and act upon student success data (e.g., persistence, retention, graduation rates) to implement academic interventions and drive improvements in learner outcomes. Collaborate with curriculum and academic operations units to guide program design, course development, and delivery innovations that enhance teaching and learning. Advocate for innovations that improve engagement and learner outcomes. Support accreditation, compliance, and institutional effectiveness initiatives by ensuring data integrity and adherence to internal and external standards. Perform other duties as assigned by the Senior Associate Dean, including supporting the Senior Associate Dean on cross-portfolio initiatives and special academic projects that strengthen program performance or stakeholder engagement. Competencies: Strategic academic planning and evaluation Program lifecycle management. Leadership and staff supervision Academic quality assurance and improvement Data-driven decision making Faculty development and mentorship Stakeholder engagement and collaboration Skills: Academic program review and analysis Data interpretation and visualization Supervisory and team development skills Strategic resource planning and allocation Curriculum and instructional planning Communication and report writing Change management and systems thinking. Key Collaborators: Senior Associate Dean: To align strategic planning and resource allocation decisions with broader academic operations and institutional priorities. Assistant Deans and Portfolio Directors: To guide implementation of planning and evaluation efforts and ensure coordinated execution across academic units. Portfolio Managers and Teaching & Learning Faculty: To provide oversight, coaching, and clarity around academic expectations, evaluation standards, and learner experience goals. Curriculum Governance Committees: To review and approve program revisions, new program proposals, and sunset recommendations. Center for Institutional Effectiveness and Analytics: To interpret student success metrics and translate insights into actionable academic improvements. Faculty Affairs & Scheduling Team (FAST) and Human Resources: To support full-time faculty staffing plans, development needs, and performance improvement strategies. External Stakeholders (e.g., accreditation bodies, industry advisory boards): To ensure programs meet workforce needs and maintain compliance with professional and regulatory expectations. Minimum Education & Experience Requirements: Education: Doctorate in Business, Business Administration, or Management from a Business School or College at an accredited institution; in a portfolio-related discipline is highly preferred. Experience: Demonstrated ability to get things done. Minimum of 5 years of academic leadership experience in higher education, including program management and faculty leadership. Preferred Education & Experience Requirements: Education: Same as required Experience: Demonstrated experience collaborating with external partners such as industry, professional associations, or community organizations. Work environment and physical demands: Work is typically performed in an office or a hybrid academic setting. Must be able to analyze large sets of data, manage competing academic priorities, and collaborate across a distributed leadership structure. Residence in or relocation to the Maryland/Washington, D.C./Northern Virginia metro area is required. All submissions should include a cover letter and resume. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at . Benefits Package Highlights: Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked. Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD. Flexible Spending Accounts: Available for medical and dependent care expenses. Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS). Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds. Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.
Child Care of the Berkshires Inc
Adams, Massachusetts
Child Care of the Berkshires is looking for a Program Director for our Magic Seasons Early Childhood and School Age Center in Adams, MA. The Program Director is responsible for planning, directing and supervising high quality early education and care programming for toddlers/preschoolers and school age children in a three-classroom center. they maintains conformance to the EEC policies and standards as well as carrying out the philosophy and policies of CCB. Must work collaboratively with public schools through CPPI grant program. Should be well versed in early childhood program services and supervision of employees. We are looking for someone who meets the following job requirements: Must have excellent problem-solving, coaching, and critical thinking skills. Two years of supervisory experience is preferred. Knowledge of child-oriented, literacy-based curriculum development and implementation. Able to implement quality assurance practices. Knowledge of the principles and practices of management, including planning, organizing, directing, motivating and decision-making. Must be able to prioritize multiple assignments and the many needs of a licensed child care program. Knowledge of the principle, practice and techniques of supervision and employee relations. Ability to communicate effectively in written form and oral expression. Ability to establish rapport with persons from different ethnic, cultural, economic, and sexual orientation backgrounds. Ability to adjust to changing program requirements. Demonstrates professionalism and cooperation with staff, families, supervisors, vendors and members of the community. Must have an A.A. or B.A./B.S. in early childhood education and EEC certification as Director 1. Must be in good health, free of contagious disease, and have up-to-date immunizations. Must be able and willing to fill in for teachers in classroom occasionally as needed. Applicants must meet the Massachusetts Department of Early Education and Care criteria for Director 1 qualifications. PIf6c82f5-
10/16/2025
Full time
Child Care of the Berkshires is looking for a Program Director for our Magic Seasons Early Childhood and School Age Center in Adams, MA. The Program Director is responsible for planning, directing and supervising high quality early education and care programming for toddlers/preschoolers and school age children in a three-classroom center. they maintains conformance to the EEC policies and standards as well as carrying out the philosophy and policies of CCB. Must work collaboratively with public schools through CPPI grant program. Should be well versed in early childhood program services and supervision of employees. We are looking for someone who meets the following job requirements: Must have excellent problem-solving, coaching, and critical thinking skills. Two years of supervisory experience is preferred. Knowledge of child-oriented, literacy-based curriculum development and implementation. Able to implement quality assurance practices. Knowledge of the principles and practices of management, including planning, organizing, directing, motivating and decision-making. Must be able to prioritize multiple assignments and the many needs of a licensed child care program. Knowledge of the principle, practice and techniques of supervision and employee relations. Ability to communicate effectively in written form and oral expression. Ability to establish rapport with persons from different ethnic, cultural, economic, and sexual orientation backgrounds. Ability to adjust to changing program requirements. Demonstrates professionalism and cooperation with staff, families, supervisors, vendors and members of the community. Must have an A.A. or B.A./B.S. in early childhood education and EEC certification as Director 1. Must be in good health, free of contagious disease, and have up-to-date immunizations. Must be able and willing to fill in for teachers in classroom occasionally as needed. Applicants must meet the Massachusetts Department of Early Education and Care criteria for Director 1 qualifications. PIf6c82f5-
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: Yes, 25% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we'll support yours of expanding your personal network and developing skills, whether you are new to the field, or an industry thought leader. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. We are looking for you to join us as a Mission Assurance Engineer based in Sunnyvale, CA in the heart of Silicon Valley! This position is fully on-site (no remote or hybrid schedules). As a Mission Assurance professional for Quality and Mission Assurance, you are first and foremost committed to treating all people with respect. You model personal growth and are a feverish champion for continuous development both personally and for your team. You are someone that always chooses to act with integrity and you believe that high ethical and moral standards characterize who you are by the things you choose to do. You are someone that chooses to enable your team to achieve predictable and balanced results all while also satisfying the needs of both your internal and external customers. You have a track record that proves you know how to support a diverse, equitable and inclusive environment that will attract, retain, and encourage diverse and engaged talent. You choose to build trusted and valued partner relationships and you're effective at verbal and written communications. You choose to deliver perfection, strive for continuous improvement, and respond vigorously to change. You lastly, but certainly not least consistently work to ensure your team and the teams you support are armed with the information and tools needed for optimal performance. If this description describes you and you wish to join a fast-paced team that builds and executes strategies that result in sustainable value creation then we need you on our team! What You'll Get to Do: Interpret customer technical and MA requirements, as well as internal quality requirements, and ensure these requirements are integrated into program plans, quality plans, specifications, and product drawings. Ensure program contract requirements are flowed down internally and to suppliers. Ensure compliance with contract program, quality, organizational, and industry alert requirements. Represent Mission Assurance at various program reviews and review boards including but not limited to Configuration Control Boards (CCB), Material Review Board (MRB), Program Management Reviews (PMR), Design/Peer Reviews, Manufacturing/Test Readiness Reviews and Corrective Action Boards (CAB). Collaborate with engineering and manufacturing functions to ensure quality standards are in place Drive solutions to technical and process problems with cross-functional teams Responsible for developing Basis of Estimates to ensure sufficient Quality oversight on key Development and Sustainment captures and programs. Drive concepts like Design Quality, Cost of Quality, FMEA and similar measures designed to help drive improvement. Perform Root Cause and Corrective Action (RCCA) analysis, and Problem-Solving activities on program-specific, quality system and business system deficiencies. Perform statistical analysis to assess the cost of and determine the responsibility for, products or materials that do not meet required standards and specifications Assess program performance and risks; develop handling plans for Quality risks and opportunities. Support the development, implementation and maintenance of quality policy and procedures within the Quality Management System (QMS) including supporting external audits and performing internal audits to assess conformance. Review practices, procedures and processes seeking avenues to improve efficiency and effectiveness and reduce risk to product quality and personnel. Provide oversight in discrepancy review and failure investigations, as well as cause and corrective action determinations. Analyze and interpret trends and execute improvements on key metrics. This position may be filled at the Principal or Sr. Principal level, depending on candidate experience. Basic Qualifications for the Principal Mission Assurance Engineer: A Bachelor's degree in a related STEM field with a minimum of 5 years of experience in Quality, Quality Engineering, Program Management, Engineering Management or Manufacturing; (OR 3 or more years of experience with a Master's degree). Experience with quality engineering principles, manufacturing operations, product inspection, test & evaluation, reliability, root cause analysis, defect analysis, inspection methods, control of nonconforming material, product sell off, shipping and product support as they apply to quality. Experience with ISO 9001 / AS9100 Quality Management System certification process. The ability to obtain a DoD Secret clearance U.S. citizenship required Basic Qualifications for the Sr. Principal Mission Assurance Engineer: A Bachelor's degree in a related STEM field with a minimum of 8 years of experience in Quality, Quality Engineering, Program Management, Engineering Management or Manufacturing; (OR 6 or more years of experience with a Master's degree). Experience with quality engineering principles, manufacturing operations, product inspection, test & evaluation, reliability, root cause analysis, defect analysis, inspection methods, control of nonconforming material, product sell off, shipping and product support as they apply to quality. Experience with ISO 9001 / AS9100 Quality Management System certification process. The ability to obtain a DoD Secret clearance U.S. citizenship required Preferred Qualifications for Both Levels: A BS Degree in an engineering discipline with Master's degree in an engineering or management field. Defense Industry experience as a Program or Project Manager, Quality Manager, Engineering Manager or Manufacturing Management Lean / Six Sigma Green or Black Belt certification to help drive continuous improvement. CAM/Earned Value certification. Current, active Secret Clearance, or higher or ability to acquire a Department of Defense Secret clearance. Primary Level Salary Range: $110,300.00 - $165,500.00 Secondary Level Salary Range: $137,400.00 - $206,000.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
10/15/2025
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: Yes, 25% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we'll support yours of expanding your personal network and developing skills, whether you are new to the field, or an industry thought leader. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. We are looking for you to join us as a Mission Assurance Engineer based in Sunnyvale, CA in the heart of Silicon Valley! This position is fully on-site (no remote or hybrid schedules). As a Mission Assurance professional for Quality and Mission Assurance, you are first and foremost committed to treating all people with respect. You model personal growth and are a feverish champion for continuous development both personally and for your team. You are someone that always chooses to act with integrity and you believe that high ethical and moral standards characterize who you are by the things you choose to do. You are someone that chooses to enable your team to achieve predictable and balanced results all while also satisfying the needs of both your internal and external customers. You have a track record that proves you know how to support a diverse, equitable and inclusive environment that will attract, retain, and encourage diverse and engaged talent. You choose to build trusted and valued partner relationships and you're effective at verbal and written communications. You choose to deliver perfection, strive for continuous improvement, and respond vigorously to change. You lastly, but certainly not least consistently work to ensure your team and the teams you support are armed with the information and tools needed for optimal performance. If this description describes you and you wish to join a fast-paced team that builds and executes strategies that result in sustainable value creation then we need you on our team! What You'll Get to Do: Interpret customer technical and MA requirements, as well as internal quality requirements, and ensure these requirements are integrated into program plans, quality plans, specifications, and product drawings. Ensure program contract requirements are flowed down internally and to suppliers. Ensure compliance with contract program, quality, organizational, and industry alert requirements. Represent Mission Assurance at various program reviews and review boards including but not limited to Configuration Control Boards (CCB), Material Review Board (MRB), Program Management Reviews (PMR), Design/Peer Reviews, Manufacturing/Test Readiness Reviews and Corrective Action Boards (CAB). Collaborate with engineering and manufacturing functions to ensure quality standards are in place Drive solutions to technical and process problems with cross-functional teams Responsible for developing Basis of Estimates to ensure sufficient Quality oversight on key Development and Sustainment captures and programs. Drive concepts like Design Quality, Cost of Quality, FMEA and similar measures designed to help drive improvement. Perform Root Cause and Corrective Action (RCCA) analysis, and Problem-Solving activities on program-specific, quality system and business system deficiencies. Perform statistical analysis to assess the cost of and determine the responsibility for, products or materials that do not meet required standards and specifications Assess program performance and risks; develop handling plans for Quality risks and opportunities. Support the development, implementation and maintenance of quality policy and procedures within the Quality Management System (QMS) including supporting external audits and performing internal audits to assess conformance. Review practices, procedures and processes seeking avenues to improve efficiency and effectiveness and reduce risk to product quality and personnel. Provide oversight in discrepancy review and failure investigations, as well as cause and corrective action determinations. Analyze and interpret trends and execute improvements on key metrics. This position may be filled at the Principal or Sr. Principal level, depending on candidate experience. Basic Qualifications for the Principal Mission Assurance Engineer: A Bachelor's degree in a related STEM field with a minimum of 5 years of experience in Quality, Quality Engineering, Program Management, Engineering Management or Manufacturing; (OR 3 or more years of experience with a Master's degree). Experience with quality engineering principles, manufacturing operations, product inspection, test & evaluation, reliability, root cause analysis, defect analysis, inspection methods, control of nonconforming material, product sell off, shipping and product support as they apply to quality. Experience with ISO 9001 / AS9100 Quality Management System certification process. The ability to obtain a DoD Secret clearance U.S. citizenship required Basic Qualifications for the Sr. Principal Mission Assurance Engineer: A Bachelor's degree in a related STEM field with a minimum of 8 years of experience in Quality, Quality Engineering, Program Management, Engineering Management or Manufacturing; (OR 6 or more years of experience with a Master's degree). Experience with quality engineering principles, manufacturing operations, product inspection, test & evaluation, reliability, root cause analysis, defect analysis, inspection methods, control of nonconforming material, product sell off, shipping and product support as they apply to quality. Experience with ISO 9001 / AS9100 Quality Management System certification process. The ability to obtain a DoD Secret clearance U.S. citizenship required Preferred Qualifications for Both Levels: A BS Degree in an engineering discipline with Master's degree in an engineering or management field. Defense Industry experience as a Program or Project Manager, Quality Manager, Engineering Manager or Manufacturing Management Lean / Six Sigma Green or Black Belt certification to help drive continuous improvement. CAM/Earned Value certification. Current, active Secret Clearance, or higher or ability to acquire a Department of Defense Secret clearance. Primary Level Salary Range: $110,300.00 - $165,500.00 Secondary Level Salary Range: $137,400.00 - $206,000.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems in air and space that impact people's lives around the world today, and for generations to come. Our work preserves freedom and democracy and advances human discovery and our understanding of the universe. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future; and have a lot of fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, but they are also making history. The Network Operations, Sustainment, Support and Modernization (N-OSSM) Operating Unit is looking for a Reliability Engineer to join our team based out of San Diego, CA. As a Reliability Engineer at Northrop Grumman, you will have a challenging and rewarding opportunity to be a part of our Enterprise-wide digital transformation. Through the use of Model-based Engineering, Dev Sec Ops and Agile practices we continue to evolve how we deliver critical national defense products and capabilities for the warfighter. Our success is grounded in our ability to embrace change, move quickly and continuously drive innovation. The successful candidate will be collaborative, open, transparent, and team-oriented with a focus on team empowerment & shared responsibility, flexibility, continuous learning, and a culture of automation. What you will get to do: The responsibilities include management interfaces with manufacturing, logistics support, design engineering, quality assurance, and test teams; coordination with other reliability programs; and key participants in the systems engineering organization. The Senior Principal Reliability Engineer will interface between the reliability organization and other functional elements of the programs, as well as with other reliability related disciplines and will define the resources needed, to perform reliability requirements. Key duties and responsibilities: • As a Reliability Engineer, you will provide reliability subject matter expert advice on assigned programs. • Participate in reliability engineering reviews. • Liaison with other reliability engineers and programs to ensure best practice and share knowledge. • Provide advice to Systems Engineers regarding their responsibilities in accordance with the Reliability Program. • Conduct independent reliability analysis as deemed necessary. • Ability to work across multiple disciplines. Basic Qualifications: • 8 Years with Bachelors in Science; 6 Years with Masters; 4 Years with PhD • Experience with Root Cause Analysis, FRACAS, FMEA/FMECA or related Reliability Engineering work • Must currently hold and be able to maintain an active DoD Secret clearance. • Must have the ability to obtain SAP security clearance. Preferred Qualifications: Practical hands-on experience performing: Reliability, Availability, Maintainability, FRACAS, ESS, Reliability Testing, Root Cause Analysis, FMEA/FMECA, Fault Tree Analysis, sparing analysis, and related engineering work. Experience with Life Cycle Cost Analysis and Modeling Experience in completing detailed risk analysis. Experience in completing Basis of Estimates (BOE). Current Active SAP security clearance. Primary Level Salary Range: $124,900.00 - $187,300.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
10/15/2025
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems in air and space that impact people's lives around the world today, and for generations to come. Our work preserves freedom and democracy and advances human discovery and our understanding of the universe. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future; and have a lot of fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, but they are also making history. The Network Operations, Sustainment, Support and Modernization (N-OSSM) Operating Unit is looking for a Reliability Engineer to join our team based out of San Diego, CA. As a Reliability Engineer at Northrop Grumman, you will have a challenging and rewarding opportunity to be a part of our Enterprise-wide digital transformation. Through the use of Model-based Engineering, Dev Sec Ops and Agile practices we continue to evolve how we deliver critical national defense products and capabilities for the warfighter. Our success is grounded in our ability to embrace change, move quickly and continuously drive innovation. The successful candidate will be collaborative, open, transparent, and team-oriented with a focus on team empowerment & shared responsibility, flexibility, continuous learning, and a culture of automation. What you will get to do: The responsibilities include management interfaces with manufacturing, logistics support, design engineering, quality assurance, and test teams; coordination with other reliability programs; and key participants in the systems engineering organization. The Senior Principal Reliability Engineer will interface between the reliability organization and other functional elements of the programs, as well as with other reliability related disciplines and will define the resources needed, to perform reliability requirements. Key duties and responsibilities: • As a Reliability Engineer, you will provide reliability subject matter expert advice on assigned programs. • Participate in reliability engineering reviews. • Liaison with other reliability engineers and programs to ensure best practice and share knowledge. • Provide advice to Systems Engineers regarding their responsibilities in accordance with the Reliability Program. • Conduct independent reliability analysis as deemed necessary. • Ability to work across multiple disciplines. Basic Qualifications: • 8 Years with Bachelors in Science; 6 Years with Masters; 4 Years with PhD • Experience with Root Cause Analysis, FRACAS, FMEA/FMECA or related Reliability Engineering work • Must currently hold and be able to maintain an active DoD Secret clearance. • Must have the ability to obtain SAP security clearance. Preferred Qualifications: Practical hands-on experience performing: Reliability, Availability, Maintainability, FRACAS, ESS, Reliability Testing, Root Cause Analysis, FMEA/FMECA, Fault Tree Analysis, sparing analysis, and related engineering work. Experience with Life Cycle Cost Analysis and Modeling Experience in completing detailed risk analysis. Experience in completing Basis of Estimates (BOE). Current Active SAP security clearance. Primary Level Salary Range: $124,900.00 - $187,300.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: Yes, 25% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we'll support yours of expanding your personal network and developing skills, whether you are new to the field, or an industry thought leader. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. We are looking for you to join our team as a Sr. Principal Quality Engineer based in Sunnyvale, CA. What you will get to do: Apply Lean and Six Sigma tools Facilitate RCCA (Root Cause Corrective Actions) and track corrective actions plans and cases to closure Facilitate improvement teams to solve complex technical problems utilizing DMAIC or related problem solving methodologies Ensure compliance to contract quality requirements and AS9100 / ISO9001 Quality System processes on development and production programs Establish and measure KPI's Perform Surveillance and Risk Assessments Train, mentor, and develop junior-level personnel, and participate in the design and implementation of training materials Provide expertise and guidance to program teams and suppliers on quality assurance, quality systems, tools, training, problem solving, statistical analysis and continuous improvement Perform statistical analysis on product yield/SPC/key characteristics data Report status on tasks to program management, quality management and customers Basic Qualifications for the Sr. Principal Quality Engineer: Bachelor's degree in a related STEM discipline. A minimum of 8 years of experience within one or more of the following areas: Mission Assurance, Industrial Engineering, Mechanical Engineering, Manufacturing, Systems Engineering, or equivalent expertise. Possess Six-Sigma Green-Belt Certification Must be able to obtain and maintain a Secret Clearance. US Citizenship required. Preferred Qualifications for the Sr. Principal Quality Engineer: BS or MS in Mechanical, Manufacturing, Industrial or Systems Engineering Six Sigma Black-Belt Certification Experience with Statistical Software ISO9000/AS9100 Audit Certification Possess a current Secret Clearance Primary Level Salary Range: $124,900.00 - $187,300.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
10/15/2025
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: Yes, 25% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we'll support yours of expanding your personal network and developing skills, whether you are new to the field, or an industry thought leader. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. We are looking for you to join our team as a Sr. Principal Quality Engineer based in Sunnyvale, CA. What you will get to do: Apply Lean and Six Sigma tools Facilitate RCCA (Root Cause Corrective Actions) and track corrective actions plans and cases to closure Facilitate improvement teams to solve complex technical problems utilizing DMAIC or related problem solving methodologies Ensure compliance to contract quality requirements and AS9100 / ISO9001 Quality System processes on development and production programs Establish and measure KPI's Perform Surveillance and Risk Assessments Train, mentor, and develop junior-level personnel, and participate in the design and implementation of training materials Provide expertise and guidance to program teams and suppliers on quality assurance, quality systems, tools, training, problem solving, statistical analysis and continuous improvement Perform statistical analysis on product yield/SPC/key characteristics data Report status on tasks to program management, quality management and customers Basic Qualifications for the Sr. Principal Quality Engineer: Bachelor's degree in a related STEM discipline. A minimum of 8 years of experience within one or more of the following areas: Mission Assurance, Industrial Engineering, Mechanical Engineering, Manufacturing, Systems Engineering, or equivalent expertise. Possess Six-Sigma Green-Belt Certification Must be able to obtain and maintain a Secret Clearance. US Citizenship required. Preferred Qualifications for the Sr. Principal Quality Engineer: BS or MS in Mechanical, Manufacturing, Industrial or Systems Engineering Six Sigma Black-Belt Certification Experience with Statistical Software ISO9000/AS9100 Audit Certification Possess a current Secret Clearance Primary Level Salary Range: $124,900.00 - $187,300.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Title: Regulatory/QA Sr. Associate Type: Direct Hire Location: Morris County, NJ Hours: 9am-5pm (Hybrid schedule) . Must have: Strong experience with product supplier approvals PCQI Certification - Preventive Controls Qualified Individual certification is expected. Will consider willing to do certification Min 3-5 Years QA Experience in Food Industry - Direct experience in Quality Assurance within food, nutraceutical, or supplement sectors. Knowledge of U.S. FDA Regulations - Familiarity with dietary ingredient regulations, HACCP/HARPC, and quality/compliance standards Understanding of FSVA (Foreign Supplier Verification Program) and FSMA (Food Safety Modernization Act) Strong Documentation Review Skills - Ability to assess technical documents such as SDSs, Specifications, Allergen/GMO statements, etc. Proficiency in Microsoft Office and CRM/QMS Tools - Skilled in Excel, Word, Outlook; experience with Salesforce and Compliance Quest is preferred Responsibilities Review and assess supplier-provided documents (SIDIs), including Specifications, Safety Data Sheets (SDSs), Flow Charts, Allergen and GMO statements, BSE/TSE documentation, Nutritional data, Test Methods, and third-party certifications. Bulk of the role is conducting product and supplier approvals in accordance with established SOPs and regulatory guidelines. Manage change control processes by evaluating supplier changes, gathering updated documentation, and ensuring timely internal and external communication. Respond to customer documentation inquiries related to products and facilities. Confirm alignment between customer and supplier specifications for product approvals, customer orders, and requests. Oversee product release processes, ensuring all items meet specification and testing requirements prior to distribution. Maintain and upload current technical documentation and data into Compliance Quest. Support the handling of sample requests, including proper storage, tracking, and dispatch along with required documentation. Execute additional responsibilities as assigned by the Associate Director, Quality or Vice President, Quality. The Quality Assurance Senior Associate plays a key role in maintaining and enhancing product quality and regulatory compliance. Reporting to the Associate Director of Quality, this position partners cross-functionally with teams including Operations, Sales, Medical & Scientific Affairs, and Innovation. We are seeking a proactive, solution-oriented professional who brings a consultative approach and strong attention to detail to improve both partner and customer outcomes. QUALIFICATIONS Technical Knowledge Understanding of food or ingredient specifications, including assays, contaminants, allergens, GMOs, and flow charts Ability to interpret Certificates of Analysis (CoAs) and regulatory documents Familiarity with FDA guidelines and industry standards for testing and compliance Knowledge of supplier and product approval processes Analytical Thinking and Problem Solving Ability to evaluate mismatched specifications and make informed decisions Assess the severity and urgency of quality discrepancies Handle unexpected issues, such as unlisted contaminants Communication and Collaboration Strong communication skills across departments (Sales, QA, Regulatory, Customer Service) Ability to explain technical issues to both technical and non-technical audiences Skilled at coordinating and engaging with internal and external stakeholders Customer Focus and Risk Management Align customer needs with internal quality standards Balance customer satisfaction with regulatory and safety compliance Manage risk in product testing, supplier validation, and release decisions Process Orientation and Compliance Knowledge of internal release procedures and documentation standards Ability to follow or develop fast-track processes while maintaining compliance Experience: 3-5 years of Quality Assurance experience in the food industry. Certification: PCQI certification required Ref:
10/12/2025
Full time
Title: Regulatory/QA Sr. Associate Type: Direct Hire Location: Morris County, NJ Hours: 9am-5pm (Hybrid schedule) . Must have: Strong experience with product supplier approvals PCQI Certification - Preventive Controls Qualified Individual certification is expected. Will consider willing to do certification Min 3-5 Years QA Experience in Food Industry - Direct experience in Quality Assurance within food, nutraceutical, or supplement sectors. Knowledge of U.S. FDA Regulations - Familiarity with dietary ingredient regulations, HACCP/HARPC, and quality/compliance standards Understanding of FSVA (Foreign Supplier Verification Program) and FSMA (Food Safety Modernization Act) Strong Documentation Review Skills - Ability to assess technical documents such as SDSs, Specifications, Allergen/GMO statements, etc. Proficiency in Microsoft Office and CRM/QMS Tools - Skilled in Excel, Word, Outlook; experience with Salesforce and Compliance Quest is preferred Responsibilities Review and assess supplier-provided documents (SIDIs), including Specifications, Safety Data Sheets (SDSs), Flow Charts, Allergen and GMO statements, BSE/TSE documentation, Nutritional data, Test Methods, and third-party certifications. Bulk of the role is conducting product and supplier approvals in accordance with established SOPs and regulatory guidelines. Manage change control processes by evaluating supplier changes, gathering updated documentation, and ensuring timely internal and external communication. Respond to customer documentation inquiries related to products and facilities. Confirm alignment between customer and supplier specifications for product approvals, customer orders, and requests. Oversee product release processes, ensuring all items meet specification and testing requirements prior to distribution. Maintain and upload current technical documentation and data into Compliance Quest. Support the handling of sample requests, including proper storage, tracking, and dispatch along with required documentation. Execute additional responsibilities as assigned by the Associate Director, Quality or Vice President, Quality. The Quality Assurance Senior Associate plays a key role in maintaining and enhancing product quality and regulatory compliance. Reporting to the Associate Director of Quality, this position partners cross-functionally with teams including Operations, Sales, Medical & Scientific Affairs, and Innovation. We are seeking a proactive, solution-oriented professional who brings a consultative approach and strong attention to detail to improve both partner and customer outcomes. QUALIFICATIONS Technical Knowledge Understanding of food or ingredient specifications, including assays, contaminants, allergens, GMOs, and flow charts Ability to interpret Certificates of Analysis (CoAs) and regulatory documents Familiarity with FDA guidelines and industry standards for testing and compliance Knowledge of supplier and product approval processes Analytical Thinking and Problem Solving Ability to evaluate mismatched specifications and make informed decisions Assess the severity and urgency of quality discrepancies Handle unexpected issues, such as unlisted contaminants Communication and Collaboration Strong communication skills across departments (Sales, QA, Regulatory, Customer Service) Ability to explain technical issues to both technical and non-technical audiences Skilled at coordinating and engaging with internal and external stakeholders Customer Focus and Risk Management Align customer needs with internal quality standards Balance customer satisfaction with regulatory and safety compliance Manage risk in product testing, supplier validation, and release decisions Process Orientation and Compliance Knowledge of internal release procedures and documentation standards Ability to follow or develop fast-track processes while maintaining compliance Experience: 3-5 years of Quality Assurance experience in the food industry. Certification: PCQI certification required Ref:
Governors State University
University Park, Illinois
Description Governors State University invites qualified candidates to apply for consideration to fill the position of Director of the Office of Sponsored Programs and Research (OSPR). The Director of the Office of Sponsored Programs and Research (OSPR) is responsible for the development and operation of the Office of Sponsored Programs and Research , which includes pre and post award functions, the Institutional Review Board (IRB), the Institutional Animal Care and Use Committee (IACUC) and other compliance related functions. The Director leads the development of strategies to improve and expand grant opportunities at GovState, improve the compliance environment, and streamline post-award functions, as well as the campus, regional, and national profile of GovState and OSPR. The Director is responsible for several key functions that impact OSPR and GovState, including education among the GovState community about grant opportunities and management; development of relevant training regarding research proposal development, monitoring, and reporting, as well as training concerning IRB proposal development and ethical treatment of human subjects; lead post award management of grants, assistance with compliance audits, development of manual and automated proposal and report tracking systems; and development of routine and periodic reports. The Director will lead the development of institutional grant initiatives, build teams across colleges, and work closely with Deans to expand faculty grant involvement. Essential Responsibilities 20%ComplianceAuthorized University Official (AO) who is delegated authority to sign on behalf of the President regarding grant areas including proposals, awards, reports, etc. Has signatory authority from the President for grant agreements, applications, reports, subs, and proposals associated with university grants.Collaborate with the Institutional Review Board to oversee processing of protocols and that websites are maintained.Director effectively communicates to others knowledge about granting agency requirements, maintain eligibility for grant proposals, maximize opportunity for successful grant submission, to accept and manage grants, and to report appropriate financial and other data.Ensure that IRB training has been completed by members of the board and that appointments are kept up to date.Submit reports on behalf of the University (i.e., FFATA) Research Integrity Officer (RIO).Act as a primary point of contact for external and internal auditors.Collaborate with the Office of Financial Services for the management of negotiation of agreements approaching rate expiration.Responsible for working with fFinancial sServices and principal investigators to ensure that reports are submitted by deadlines.Prepare risk assessments and prepare documentation for subawards. Collaborate with Financial Services to ensure invoices for subs are paid and all documentation that would be required for audit has been obtained.Responsible for keeping System for Award Management (SAM) registration and Federal Wide Assurances (FWA) up to date.Ensuring that OSPR complies with 2 CFR Part 200 (Uniform, Guidance) and all other state and federal regulations.Responsible for all grant submission systems and ensuring passwords and users are kept up to date.Work with Institutional Animal Care and Use Committee to assist with getting procedures and processes set-up.Ensure that IACUC training has been completed by members of the committee and that appointments are kept up to date. 20%Problem Solving and Information ResourceProvide accurate advice and suggestions for both financial and administrative issues.Provide possible solutions to problems that arise in sponsored programs administration.Coordinate with other units in the University to find mutually advantageous solutions.Provide advice and find resources to assist Institutional Review Board and the Institutional Animal Care and Use Committee. 15%Management and SupervisionDirect and supervise OSPR staff including hiring, training, and performance evaluation.Assign staff responsibilities and workload.Promote a collaborative work environment and foster standards of service that positively contributes to the culture of the unit and university. 15%Policies, and Procedures.Develop and implement policies and procedures relevant to effective OSPR services and ensure compliance with new/changing requirements.Work closely with other campus units to review policies and procedures and influence buy-in.Obtain approval (if needed) for new or revised policies and procedures.Represent GovState at the Federal Demonstration Partnership - a group of federal agencies and universities that meet to discuss how to make processes more efficient and effective.10% Proposal preparation including budget preparation and submission of proposals for state, federal, and other agencies including foundation and corporate grants.Review and understand program announcements or solicitations for new funding opportunities.Work collaboratively with Institutional Research to develop and maintain "boilerplate" information about GovState used for grant submissions.Understand and apply terms, conditions, and sponsor guidelines.Understand budgetary concerns and apply them during budget preparation and review process.Perform timely review of proposals and applications for accuracy and completeness.Submit proposals on behalf of the University as an authorized official by the President. 10%Identify appropriate and relevant training topics for faculty, administrators, staff, and students.Identify quality internal and external trainers or technical assistance providers.Create training for faculty, staff, and students to meet a need or demand on research administration topics.Provide and offer effective training to faculty, administrators, staff, and students in formal and informal settings. 5%Create and maintain electronic records and determine which reports would be helpful.Create, maintain, and update electronic records (iWEBI)Determine reports needed and which reports would be beneficial from electronic records.Design, compose, and submit the OSPR annual report for administrative approval and internal printing through MarComm. 5%Other duties as assigned. Represent Governors State University to professional organizations and affinity groups related to OSPR. Knowledge, Skills, and AbilitiesRequires interfacing with multiple administrators, faculty, support staff, faculty committees, and any groups or activities related to teaching methodologies, undergraduate and graduate student learning, and assessment of student learning.Knowledge of uniform guidance 2CFR200.Knowledge of Federal Acquisition Regulation (FAR).Broad knowledge of policies and regulations governing federal funding and accompanying compliance issues.Demonstrates knowledge and good judgment in matters of university policy and procedures.Stays well informed regarding sponsored programs and research developments.Knowledge of principles of grantsmanship/sub-award management and sponsor proposal and award policies and procedures.Demonstrated ability to comply with university, state, and federal guidelines tied to externally funded research.Reporting functions are completed accurately and timely in accordance with established policies and federal and state regulations.Sound fiscal and time management skills. Strong budgetary management skills.Attention to detailExcellent computer skills, particularly in Microsoft Word and Excel, and skilled in using databases and electronic systems. Advanced Excel knowledge beneficial.Exceptional management expertise with grants and other sponsored projects funding.Strong skills in distilling complex compliance issues so that they are understandable to the lay audience.Proficiency in analytical/ skills.Effective verbal and written communication skills are needed to interaction with customers and provide training.Demonstrated ability in submitting proposals using NIH ASSIST, NSF Research.gov, Grants.gov, and ability to learn and use other electronic systems.Ability, especially under pressure, to be professional, courteous, and tactful in dealing with investigators, administrative staff, and funding agency contactsAbility to establish clear priorities and multi-task and be responsive to externally generated deadlines.Supervisory ResponsibilityThe Director supervises OSPR staff including hiring, training, performance evaluation, and promotes a collaborative work environment that fosters and positively contributes to the culture of the unit and university. Required and Preferred Qualifications Required Education and ExperienceMaster's degree in business administration, accounting, finance, economics or a field related to the position. Five (5) years of experience in higher education grants/research administration with at least two (2) years of supervising OSPR professional staff. Experience using electronic grant and/or research administrative systems.Certified Research Administrator (CRA)Desired Education and Experience . click apply for full job details
10/12/2025
Full time
Description Governors State University invites qualified candidates to apply for consideration to fill the position of Director of the Office of Sponsored Programs and Research (OSPR). The Director of the Office of Sponsored Programs and Research (OSPR) is responsible for the development and operation of the Office of Sponsored Programs and Research , which includes pre and post award functions, the Institutional Review Board (IRB), the Institutional Animal Care and Use Committee (IACUC) and other compliance related functions. The Director leads the development of strategies to improve and expand grant opportunities at GovState, improve the compliance environment, and streamline post-award functions, as well as the campus, regional, and national profile of GovState and OSPR. The Director is responsible for several key functions that impact OSPR and GovState, including education among the GovState community about grant opportunities and management; development of relevant training regarding research proposal development, monitoring, and reporting, as well as training concerning IRB proposal development and ethical treatment of human subjects; lead post award management of grants, assistance with compliance audits, development of manual and automated proposal and report tracking systems; and development of routine and periodic reports. The Director will lead the development of institutional grant initiatives, build teams across colleges, and work closely with Deans to expand faculty grant involvement. Essential Responsibilities 20%ComplianceAuthorized University Official (AO) who is delegated authority to sign on behalf of the President regarding grant areas including proposals, awards, reports, etc. Has signatory authority from the President for grant agreements, applications, reports, subs, and proposals associated with university grants.Collaborate with the Institutional Review Board to oversee processing of protocols and that websites are maintained.Director effectively communicates to others knowledge about granting agency requirements, maintain eligibility for grant proposals, maximize opportunity for successful grant submission, to accept and manage grants, and to report appropriate financial and other data.Ensure that IRB training has been completed by members of the board and that appointments are kept up to date.Submit reports on behalf of the University (i.e., FFATA) Research Integrity Officer (RIO).Act as a primary point of contact for external and internal auditors.Collaborate with the Office of Financial Services for the management of negotiation of agreements approaching rate expiration.Responsible for working with fFinancial sServices and principal investigators to ensure that reports are submitted by deadlines.Prepare risk assessments and prepare documentation for subawards. Collaborate with Financial Services to ensure invoices for subs are paid and all documentation that would be required for audit has been obtained.Responsible for keeping System for Award Management (SAM) registration and Federal Wide Assurances (FWA) up to date.Ensuring that OSPR complies with 2 CFR Part 200 (Uniform, Guidance) and all other state and federal regulations.Responsible for all grant submission systems and ensuring passwords and users are kept up to date.Work with Institutional Animal Care and Use Committee to assist with getting procedures and processes set-up.Ensure that IACUC training has been completed by members of the committee and that appointments are kept up to date. 20%Problem Solving and Information ResourceProvide accurate advice and suggestions for both financial and administrative issues.Provide possible solutions to problems that arise in sponsored programs administration.Coordinate with other units in the University to find mutually advantageous solutions.Provide advice and find resources to assist Institutional Review Board and the Institutional Animal Care and Use Committee. 15%Management and SupervisionDirect and supervise OSPR staff including hiring, training, and performance evaluation.Assign staff responsibilities and workload.Promote a collaborative work environment and foster standards of service that positively contributes to the culture of the unit and university. 15%Policies, and Procedures.Develop and implement policies and procedures relevant to effective OSPR services and ensure compliance with new/changing requirements.Work closely with other campus units to review policies and procedures and influence buy-in.Obtain approval (if needed) for new or revised policies and procedures.Represent GovState at the Federal Demonstration Partnership - a group of federal agencies and universities that meet to discuss how to make processes more efficient and effective.10% Proposal preparation including budget preparation and submission of proposals for state, federal, and other agencies including foundation and corporate grants.Review and understand program announcements or solicitations for new funding opportunities.Work collaboratively with Institutional Research to develop and maintain "boilerplate" information about GovState used for grant submissions.Understand and apply terms, conditions, and sponsor guidelines.Understand budgetary concerns and apply them during budget preparation and review process.Perform timely review of proposals and applications for accuracy and completeness.Submit proposals on behalf of the University as an authorized official by the President. 10%Identify appropriate and relevant training topics for faculty, administrators, staff, and students.Identify quality internal and external trainers or technical assistance providers.Create training for faculty, staff, and students to meet a need or demand on research administration topics.Provide and offer effective training to faculty, administrators, staff, and students in formal and informal settings. 5%Create and maintain electronic records and determine which reports would be helpful.Create, maintain, and update electronic records (iWEBI)Determine reports needed and which reports would be beneficial from electronic records.Design, compose, and submit the OSPR annual report for administrative approval and internal printing through MarComm. 5%Other duties as assigned. Represent Governors State University to professional organizations and affinity groups related to OSPR. Knowledge, Skills, and AbilitiesRequires interfacing with multiple administrators, faculty, support staff, faculty committees, and any groups or activities related to teaching methodologies, undergraduate and graduate student learning, and assessment of student learning.Knowledge of uniform guidance 2CFR200.Knowledge of Federal Acquisition Regulation (FAR).Broad knowledge of policies and regulations governing federal funding and accompanying compliance issues.Demonstrates knowledge and good judgment in matters of university policy and procedures.Stays well informed regarding sponsored programs and research developments.Knowledge of principles of grantsmanship/sub-award management and sponsor proposal and award policies and procedures.Demonstrated ability to comply with university, state, and federal guidelines tied to externally funded research.Reporting functions are completed accurately and timely in accordance with established policies and federal and state regulations.Sound fiscal and time management skills. Strong budgetary management skills.Attention to detailExcellent computer skills, particularly in Microsoft Word and Excel, and skilled in using databases and electronic systems. Advanced Excel knowledge beneficial.Exceptional management expertise with grants and other sponsored projects funding.Strong skills in distilling complex compliance issues so that they are understandable to the lay audience.Proficiency in analytical/ skills.Effective verbal and written communication skills are needed to interaction with customers and provide training.Demonstrated ability in submitting proposals using NIH ASSIST, NSF Research.gov, Grants.gov, and ability to learn and use other electronic systems.Ability, especially under pressure, to be professional, courteous, and tactful in dealing with investigators, administrative staff, and funding agency contactsAbility to establish clear priorities and multi-task and be responsive to externally generated deadlines.Supervisory ResponsibilityThe Director supervises OSPR staff including hiring, training, performance evaluation, and promotes a collaborative work environment that fosters and positively contributes to the culture of the unit and university. Required and Preferred Qualifications Required Education and ExperienceMaster's degree in business administration, accounting, finance, economics or a field related to the position. Five (5) years of experience in higher education grants/research administration with at least two (2) years of supervising OSPR professional staff. Experience using electronic grant and/or research administrative systems.Certified Research Administrator (CRA)Desired Education and Experience . click apply for full job details
Northeast Wisconsin Technical College
Green Bay, Wisconsin
Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships. The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community. You belong here. See why you will love working at NWTC. Department: Health Sciences Reports To: Dean, Associate LOCATION: Green Bay - Position requires availability to instruct on campus and in flexible delivery modes. STANDARD HOURS: Monday - Friday Online Courses and some in-person meetings on the Green Bay Campus. Flexibility in schedule is required for day, night or weekend classes as needed. STARTING PAY RANGE: $65,134 - $68,562 per year based on a standard 176-day, full-time obligation. Salaries/Wages for all finalists (internal and external) will be placed within the range based upon education, experiences, current wages, and internal equity. POSITION SUMMARY Northeast Wisconsin Technical College is an innovative leading-edge college dedicated to student success. An instructor's primary purpose is to design instruction and assessment in an engaging environment to foster learner success. An instructor continually improves the overall quality in the delivery of learning to support the achievement of college outcomes and priorities utilizing evidence to support decision-making. Instructors work in alignment with the college's mission, vision, core values, and operating principles. Instructors are expected to provide service to the college community exemplified by teamwork, committee involvement, and participation in shared leadership activities. In addition, instructors commit to ongoing professional growth in both instructional and technical areas to comply with NWTC's faculty progression structure, as well as the development of their colleagues and teams. It is our commitment as a College to ensure that we invest the resources necessary to positively impact teaching and student success. Consistent with this commitment all new faculty are required to successfully complete the Northeast Wisconsin Technical College Instructor Preparation Academy. The Academy is a structured, practical, course-based cohort learning experience during first three years of employment. Courses include teaching and learning strategies, guidance and counseling, curriculum development, assessment, diversity, and more. The details of the schedule will be made available upon hire. ESSENTIAL FUNCTIONS Develop and continually revise curriculum required development and routine revision of curriculum that includes adaptation of curriculum to college delivery standards, strategic directions, employer/advisory feedback, and industry/regulatory standards. This also includes but is not limited to Open Educational Resources (OER), textbook change, assessment plan, credit for prior learning assessment tools, and employability skills. Utilize engaging instructional strategies and methodologies which foster student success both in and outside of the classroom. Create learning experiences which integrate multiple alternative or emerging delivery methodologies and instructional technologies to maximize student success, including, but not limited to, hybrid, face-to-face, video conferencing, self-paced, and on-line course delivery. Provide immediate, routine, and consistent feedback to students to assist them in improving performance in technical and core ability competencies. Create a learning environment that integrates best practices for student success including authentic service learning, student club events, and engagement in profession specific activities. Develop, support, participate and collaborate with other departments on student recruitment, program marketing, and referral of students as needed for student success strategies including tutoring, counseling, advising, etc. Use data to measure quality outcomes related to student persistence, retention, completion rate, course success, and to design improvement strategies based on the evidence. Comply with College policies and practices related to instruction, assessment, and delivery. Engage with business and industry through engagement and participation in advisory committees, including the recruitment of new members, planning of meetings, participation in community groups, and business visits. Participate in community and college-sponsored events to promote the college's programs and enhance community relationships. Engage in division, department and team meetings and requirements including the development and completion of the college's strategic planning through team action plans and budget requests Maintain proficient knowledge and skill in emerging trends and current occupational practices by networking with regional industry leaders and participating in continuing education and professional development. Assist in the development of adjunct faculty through communication, sharing of resources, coaching and mentoring. Maintain Faculty Quality Assurance System requirements, faculty progression structure requirements and licensure required by other agencies to maintain individual and program accreditation. Additional Duties and Responsibilities: Responsible for assisting with student clinical experience including but not limited to, student placement, site recruitment, site communication, maintenance of records, site visits, and evaluation of site compliance with program policies. Coordinate experience for students and recruitment of facilities Maintains necessary documentation for programs and students as required by the State of Wisconsin Responsible for creating and maintaining accreditation reporting and monitoring documentation to the Commission on Accreditation for Health Informatics and Information Management Education including organization, administration, continuous review, planning, development, and general effectiveness of the program. Participate in WTCS state aligned collaboration meetings to maintain industry standards within the program curriculum. MINIMUM QUALIFICATIONS AND WORK EXPERIENCE Minimum of a Bachelor's Degree, with at least two years' work experience in the health information technology field or the equivalent education and work experience for the position. Must be certified through AHIMA as a Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA). Knowledge of the operational issues of health care organizations, healthcare technology, data integrity, regulatory requirements, reimbursement methodologies, claims and records handling, and coding. Employment conditional upon completion of a Caregiver Background Check with the results acceptable to the clinical agencies accessed in the curriculum. Preferred Qualifications: Previous teaching experience with adult learners is preferred Skills and Abilities: Student Success: Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives. Values: Demonstrate behaviors and action that support the College's values Collaboration: Demonstrate behaviors and actions that create respectful environments and services for all, and the ability to work effectively across differences in background and experience. PHYSICAL DEMANDS Extended Sitting: Ability to sit for extended periods while working on a computer or attending meetings Mobility: Ability to move around the campus to attend meetings and events Manual Dexterity: Proficiency in using hands and fingers to handle or operate office equipment, tools, or controls. Visual and Auditory: Ability to read documents and communicate effectively with students and staff. Light Lifting: Capability to lift and carry materials weighing up to 25 pounds. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at or . Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture. NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color . click apply for full job details
10/11/2025
Full time
Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships. The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community. You belong here. See why you will love working at NWTC. Department: Health Sciences Reports To: Dean, Associate LOCATION: Green Bay - Position requires availability to instruct on campus and in flexible delivery modes. STANDARD HOURS: Monday - Friday Online Courses and some in-person meetings on the Green Bay Campus. Flexibility in schedule is required for day, night or weekend classes as needed. STARTING PAY RANGE: $65,134 - $68,562 per year based on a standard 176-day, full-time obligation. Salaries/Wages for all finalists (internal and external) will be placed within the range based upon education, experiences, current wages, and internal equity. POSITION SUMMARY Northeast Wisconsin Technical College is an innovative leading-edge college dedicated to student success. An instructor's primary purpose is to design instruction and assessment in an engaging environment to foster learner success. An instructor continually improves the overall quality in the delivery of learning to support the achievement of college outcomes and priorities utilizing evidence to support decision-making. Instructors work in alignment with the college's mission, vision, core values, and operating principles. Instructors are expected to provide service to the college community exemplified by teamwork, committee involvement, and participation in shared leadership activities. In addition, instructors commit to ongoing professional growth in both instructional and technical areas to comply with NWTC's faculty progression structure, as well as the development of their colleagues and teams. It is our commitment as a College to ensure that we invest the resources necessary to positively impact teaching and student success. Consistent with this commitment all new faculty are required to successfully complete the Northeast Wisconsin Technical College Instructor Preparation Academy. The Academy is a structured, practical, course-based cohort learning experience during first three years of employment. Courses include teaching and learning strategies, guidance and counseling, curriculum development, assessment, diversity, and more. The details of the schedule will be made available upon hire. ESSENTIAL FUNCTIONS Develop and continually revise curriculum required development and routine revision of curriculum that includes adaptation of curriculum to college delivery standards, strategic directions, employer/advisory feedback, and industry/regulatory standards. This also includes but is not limited to Open Educational Resources (OER), textbook change, assessment plan, credit for prior learning assessment tools, and employability skills. Utilize engaging instructional strategies and methodologies which foster student success both in and outside of the classroom. Create learning experiences which integrate multiple alternative or emerging delivery methodologies and instructional technologies to maximize student success, including, but not limited to, hybrid, face-to-face, video conferencing, self-paced, and on-line course delivery. Provide immediate, routine, and consistent feedback to students to assist them in improving performance in technical and core ability competencies. Create a learning environment that integrates best practices for student success including authentic service learning, student club events, and engagement in profession specific activities. Develop, support, participate and collaborate with other departments on student recruitment, program marketing, and referral of students as needed for student success strategies including tutoring, counseling, advising, etc. Use data to measure quality outcomes related to student persistence, retention, completion rate, course success, and to design improvement strategies based on the evidence. Comply with College policies and practices related to instruction, assessment, and delivery. Engage with business and industry through engagement and participation in advisory committees, including the recruitment of new members, planning of meetings, participation in community groups, and business visits. Participate in community and college-sponsored events to promote the college's programs and enhance community relationships. Engage in division, department and team meetings and requirements including the development and completion of the college's strategic planning through team action plans and budget requests Maintain proficient knowledge and skill in emerging trends and current occupational practices by networking with regional industry leaders and participating in continuing education and professional development. Assist in the development of adjunct faculty through communication, sharing of resources, coaching and mentoring. Maintain Faculty Quality Assurance System requirements, faculty progression structure requirements and licensure required by other agencies to maintain individual and program accreditation. Additional Duties and Responsibilities: Responsible for assisting with student clinical experience including but not limited to, student placement, site recruitment, site communication, maintenance of records, site visits, and evaluation of site compliance with program policies. Coordinate experience for students and recruitment of facilities Maintains necessary documentation for programs and students as required by the State of Wisconsin Responsible for creating and maintaining accreditation reporting and monitoring documentation to the Commission on Accreditation for Health Informatics and Information Management Education including organization, administration, continuous review, planning, development, and general effectiveness of the program. Participate in WTCS state aligned collaboration meetings to maintain industry standards within the program curriculum. MINIMUM QUALIFICATIONS AND WORK EXPERIENCE Minimum of a Bachelor's Degree, with at least two years' work experience in the health information technology field or the equivalent education and work experience for the position. Must be certified through AHIMA as a Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA). Knowledge of the operational issues of health care organizations, healthcare technology, data integrity, regulatory requirements, reimbursement methodologies, claims and records handling, and coding. Employment conditional upon completion of a Caregiver Background Check with the results acceptable to the clinical agencies accessed in the curriculum. Preferred Qualifications: Previous teaching experience with adult learners is preferred Skills and Abilities: Student Success: Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives. Values: Demonstrate behaviors and action that support the College's values Collaboration: Demonstrate behaviors and actions that create respectful environments and services for all, and the ability to work effectively across differences in background and experience. PHYSICAL DEMANDS Extended Sitting: Ability to sit for extended periods while working on a computer or attending meetings Mobility: Ability to move around the campus to attend meetings and events Manual Dexterity: Proficiency in using hands and fingers to handle or operate office equipment, tools, or controls. Visual and Auditory: Ability to read documents and communicate effectively with students and staff. Light Lifting: Capability to lift and carry materials weighing up to 25 pounds. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at or . Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture. NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color . click apply for full job details
Clinical Research Operations Director-GCC Job ID: 283612 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Georgia Cancer Center is on a mission for providing industry-leading cancer research and care that benefits patients locally and globally. Our ultimate goal is to eradicate cancer and we are proudly making progress every day. When we say patient care is a priority, we mean it. We assemble custom teams of field experts to address each individual's unique needs. The research and innovations developed at the Georgia Cancer Center ultimately influence the global network of cancer care. Our team fights for far more than just Georgians. The learnings achieved through the care of local patients has wide-reaching implications for creating tomorrow's standard of cancer care. Through facilitating first-in-the-nation trials and growing a depth of understanding only available through a multidisciplinary approach, the Georgia Cancer Center team is equipped to deliver treatment advancements that will be applied in facilities across the world. The team offers a proving ground that paves the way for patients in other areas to have access to new options. Job Summary The Director Clinical Research Operations Is responsible for defining the clinical research strategy for Georgia Cancer Center-Augusta University, aligning research operations with the strategy, vision, and mission of the organization. The Director is responsible for ensuring the clinical research infrastructure provides efficient, compliant, and customer service-oriented support to meet the needs of the research community. The Director will work to create a culture of collaboration and financial sustainability to attract sponsors and external collaborators. The Director works cooperatively with administration and physician and faculty leadership, maintaining open communication with respect to clinical research strategy and infrastructure support. The Director provides strategic direction for all activities associated with clinical research programs and services provided centrally, as well as providing oversight for all clinical research activities provided locally, to ensure that clinical research is conducted in compliance with all applicable laws, regulations, and institutional policies. The Director sets direction for developing and implementing unified policies, procedures, and education and training for investigators and staff conducting clinical research. Responsibilities The responsibilities include, but are not limited to: STRATEGIC PLANNING Responsible for the overall strategic direction of research operations with an overall aim of establishing best-In-class clinical research Infrastructure and operations Assists In institutional and new business development (e.g., increased utilization of research services, recruitment of pharmaceutical sponsored studies, improved capabilities to enhance NIH awards) Promotes customer service through the development and implementation of programs and quality standards Defines goals and objectives related to clinical research administration. Directs the development of metrics and reports to demonstrate achievement of identified goals. Submits quarterly reports to the leadership team Contributes to planning and development of infrastructure support to meet strategic goals Collaborates with other research administration, ancillary, and support departments and participates in institutional initiatives to enhance overall research operations across the research enterprise. PROFESSIONAL DEVELOPMENT Oversees staff and evaluates performance against communicated expectations and competencies; mentors, coaches, counsels, and disciplines staff; develops professional growth opportunities Develops and applies a competency framework for research staff aligned to a clear professional ladder Develops and enforces quality and productivity standards through use of performance metrics, compliance with policies and procedures, and use of systems Maintains staff by recruiting, selecting, and onboarding employees Oversees development and deployment of training and education opportunities for the clinical research community Serves as the liaison with Human Resources in all staff related issues, Including recruitment, retention, and professional development opportunities. OPERATIONS Provides fiscal management oversight for research activities across the research portfolio. Monitors monthly utilization and budgetary allocations; assesses resource needs based on utilization analysis and projections Implements and enforces use of policies and procedures to ensure consistent and quality conduct of research. Ensures IT systems are utilized to maximize efficiencies, including targeting opportunities to integrate systems; oversees implementations and Integrations of systems for clinical research administration Serves as an expert resource to researchers for research processes and exhibits sound problem-solving skills Applies expert knowledge of regulatory requirements ICH, FDA, GCP, institutional and departmental, etc.) to research operations Coordinates with investigators to ensure timely, high quality customer service and compliance with internal policies and external regulatory agencies Holds research staff accountable for maintaining internal controls, accuracy, policy compliance, and high-level interpersonal service PROCESS IMPROVEMENT AND QUALITY ASSURANCE Implements and ensures efficient processes for research activities. Monitors effectiveness and fiscal integrity Provides strategic leadership and ensures alignment of policies and procedures to technology systems Oversees quality assurance activities across clinical research operations Systematically measures collected data and uses data, quality assurance, and customer feedback as part of continuous process Improvement; designs, plans and delegates new initiatives Oversees the development, implementation, and updating of SOPs to ensure consistent, safe and efficient management of clinical trials and continuous Improvement. Represents 1he GCC on Institutional committees and task forces. Serves as liaison to advance clinical trial interests. Performs other duties as assigned. Required Qualifications Educational Requirements Advanced degree from an accredited college or university in a related discipline (MHA, MBA, MSN). Required Experience Ten years of progressive management experience in clinical research operations. Knowledge, Skills, & Abilities SKILLS: Demonstrated organization, leadership, and management skills, including change leadership that enables self and others to align to, plan for, lead through, and embrace changes. Strategic thinking and entrepreneurial spirit that anticipates the impact of technological, social, and economic trends on the institution and the role of the research enterprise in a major teaching hospital and university setting. Effective interpersonal and communication skills with the ability to effectively lead and manage a team and engage resources in a complex, decentralized environment. Record of accomplishment working with faculty and institutional administration. . click apply for full job details
10/11/2025
Full time
Clinical Research Operations Director-GCC Job ID: 283612 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Georgia Cancer Center is on a mission for providing industry-leading cancer research and care that benefits patients locally and globally. Our ultimate goal is to eradicate cancer and we are proudly making progress every day. When we say patient care is a priority, we mean it. We assemble custom teams of field experts to address each individual's unique needs. The research and innovations developed at the Georgia Cancer Center ultimately influence the global network of cancer care. Our team fights for far more than just Georgians. The learnings achieved through the care of local patients has wide-reaching implications for creating tomorrow's standard of cancer care. Through facilitating first-in-the-nation trials and growing a depth of understanding only available through a multidisciplinary approach, the Georgia Cancer Center team is equipped to deliver treatment advancements that will be applied in facilities across the world. The team offers a proving ground that paves the way for patients in other areas to have access to new options. Job Summary The Director Clinical Research Operations Is responsible for defining the clinical research strategy for Georgia Cancer Center-Augusta University, aligning research operations with the strategy, vision, and mission of the organization. The Director is responsible for ensuring the clinical research infrastructure provides efficient, compliant, and customer service-oriented support to meet the needs of the research community. The Director will work to create a culture of collaboration and financial sustainability to attract sponsors and external collaborators. The Director works cooperatively with administration and physician and faculty leadership, maintaining open communication with respect to clinical research strategy and infrastructure support. The Director provides strategic direction for all activities associated with clinical research programs and services provided centrally, as well as providing oversight for all clinical research activities provided locally, to ensure that clinical research is conducted in compliance with all applicable laws, regulations, and institutional policies. The Director sets direction for developing and implementing unified policies, procedures, and education and training for investigators and staff conducting clinical research. Responsibilities The responsibilities include, but are not limited to: STRATEGIC PLANNING Responsible for the overall strategic direction of research operations with an overall aim of establishing best-In-class clinical research Infrastructure and operations Assists In institutional and new business development (e.g., increased utilization of research services, recruitment of pharmaceutical sponsored studies, improved capabilities to enhance NIH awards) Promotes customer service through the development and implementation of programs and quality standards Defines goals and objectives related to clinical research administration. Directs the development of metrics and reports to demonstrate achievement of identified goals. Submits quarterly reports to the leadership team Contributes to planning and development of infrastructure support to meet strategic goals Collaborates with other research administration, ancillary, and support departments and participates in institutional initiatives to enhance overall research operations across the research enterprise. PROFESSIONAL DEVELOPMENT Oversees staff and evaluates performance against communicated expectations and competencies; mentors, coaches, counsels, and disciplines staff; develops professional growth opportunities Develops and applies a competency framework for research staff aligned to a clear professional ladder Develops and enforces quality and productivity standards through use of performance metrics, compliance with policies and procedures, and use of systems Maintains staff by recruiting, selecting, and onboarding employees Oversees development and deployment of training and education opportunities for the clinical research community Serves as the liaison with Human Resources in all staff related issues, Including recruitment, retention, and professional development opportunities. OPERATIONS Provides fiscal management oversight for research activities across the research portfolio. Monitors monthly utilization and budgetary allocations; assesses resource needs based on utilization analysis and projections Implements and enforces use of policies and procedures to ensure consistent and quality conduct of research. Ensures IT systems are utilized to maximize efficiencies, including targeting opportunities to integrate systems; oversees implementations and Integrations of systems for clinical research administration Serves as an expert resource to researchers for research processes and exhibits sound problem-solving skills Applies expert knowledge of regulatory requirements ICH, FDA, GCP, institutional and departmental, etc.) to research operations Coordinates with investigators to ensure timely, high quality customer service and compliance with internal policies and external regulatory agencies Holds research staff accountable for maintaining internal controls, accuracy, policy compliance, and high-level interpersonal service PROCESS IMPROVEMENT AND QUALITY ASSURANCE Implements and ensures efficient processes for research activities. Monitors effectiveness and fiscal integrity Provides strategic leadership and ensures alignment of policies and procedures to technology systems Oversees quality assurance activities across clinical research operations Systematically measures collected data and uses data, quality assurance, and customer feedback as part of continuous process Improvement; designs, plans and delegates new initiatives Oversees the development, implementation, and updating of SOPs to ensure consistent, safe and efficient management of clinical trials and continuous Improvement. Represents 1he GCC on Institutional committees and task forces. Serves as liaison to advance clinical trial interests. Performs other duties as assigned. Required Qualifications Educational Requirements Advanced degree from an accredited college or university in a related discipline (MHA, MBA, MSN). Required Experience Ten years of progressive management experience in clinical research operations. Knowledge, Skills, & Abilities SKILLS: Demonstrated organization, leadership, and management skills, including change leadership that enables self and others to align to, plan for, lead through, and embrace changes. Strategic thinking and entrepreneurial spirit that anticipates the impact of technological, social, and economic trends on the institution and the role of the research enterprise in a major teaching hospital and university setting. Effective interpersonal and communication skills with the ability to effectively lead and manage a team and engage resources in a complex, decentralized environment. Record of accomplishment working with faculty and institutional administration. . click apply for full job details
Adjunct Instructor - Criminal Justice, Forensic Science, Asset Protection, LE, and Jail Academies Fox Valley Technical College Job Category Adjunct Faculty FVTC Worksite Public Safety Training Center (PSTC) Hours Per Week 8.75 Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace. Job Description Summary Job Summary Adjunct Instructors are responsible for the facilitation of student learning and the on-going development of instructional strategies that promote student success. Job Description Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position. Other duties may be required and assigned. Learning Facilitation - Foster student learning by developing appropriate instructional strategies to meet diverse student needs and support student engagement. Employ learning experiences that integrate multiple delivery methodologies and instructional technologies to maximize student success, such as hybrid, in-person, virtual, and on-line course delivery. Assessment - Assess student learning and provide regular feedback to help students be successful. Use data to measure quality outcomes related to course success and learning and implement improvement strategies based on the evidence. Classroom Management - Fulfill assigned schedule, maintain accurate student attendance and grade records, maintain instructional environment with emphasis on safety, housekeeping, and equipment security, and ensure opportunities for student/engagement evaluation. Team Participation - Support the college by engaging with the department, as well as staying current with internal and external changes and initiatives. Business & Community Engagement - Build and maintain ongoing relationships with community, industry, and clinical partners. Proactively promote the College and our programs. Student Success & Support - Serve as an advocate for students and collaborate with Student Services staff to retain students, close achievement gaps, and help all students be successful. Professional Development - Continually improve knowledge and skills in emerging trends, current occupational practices and teaching through professional development activities, and current employment in the field. Maintain Faculty Quality Assurance System requirements and licensure required to maintain individual and program accreditation. Curriculum Development - If needed, develop curriculum and instructional materials that are competency-based, current, consistent with employer expectations, and aligned with the college policy on the level of required documentation. Minimum Qualifications Education and/or Experience Requirements: Associate degree or the degree/licensure level at which the adjunct instructor is teaching at a minimum; bachelor's degree preferred. Minimum of at least 4,000 hours occupational experience in a target job for the program being taught. 3-5 years occupational experience preferred. If teaching in our Law Enforcement or Jail Recruit Academies, applicants must have at a minimum completed the Department of Justice's Instructor Development course, and possess the proper certifications from the Department of Justice for the Academy topics being taught. Teaching or training experience is desirable. Ability to plan, organize, instruct, and facilitate quality education programs, including development of relevant curriculum. Qualified per FVTC requirements at time of, and throughout employment as an instructor. Must also meet and maintain Higher Learning Commission (HLC) requirements, Faculty Quality Assurance Standards (FQAS), and/or other job specific licensing standards. Licenses, Certifications, and Other Requirements: Proficiency utilizing learning management system. Strong verbal communication skills. Adapt quickly to changing demands, assignments, and circumstances to meet student needs. Communicate effectively and professionally with various audiences. Engage in continuous improvement in the quality of instruction by embracing innovative methodologies, techniques, and delivery methods. Prior to hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. Physical Requirements Mobility: The ability to move around the classroom or instructional space, including walking between students' desks or workstations; standing for long periods of time inside ; sometimes in inclement weather. Standing and Sitting: The capability to stand for extended periods during lectures or demonstrations, as well as the ability to sit for grading, office hours, and administrative tasks. Lifting and Carrying: Depending on the subject matter, instructors may need to lift and carry teaching materials, equipment, or props. Speech and Hearing: Clear speech and the ability to hear students' questions and interactions are essential for effective instruction. Fine Motor Skills: Instructors may need precise hand movements or manual dexterity for activities such as writing on a whiteboard, demonstrating experiments, or using instructional technology like computers. Visual Acuity: Adequate vision to read course materials, assess student work, and operate instructional equipment. Health and Safety: Instructors should be capable of ensuring a safe learning environment, which may involve understanding and adhering to safety protocols, responding to emergencies, and addressing any physical hazards in the instructional space. Work Environment Work may be completed in a hybrid environment, both in person and virtually. Work is typically performed in a classroom. Work environment may change based upon college needs. EOE/ADA Statement Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Additional Information Hourly pay rate: $45.00 per hour. Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Thank you for your interest in Adjunct Faculty opportunities with Fox Valley Technical College. Upon successful submission of your application, cover letter, and resume, you will be considered for future adjunct faculty opportunities. FVTC will keep your application in our files as a POTENTIAL candidate who could possibly fill a position when or if the need arises. ONLY if the need shall arise, you will be contacted via the contact information provided on your application, otherwise, you will not receive any further contact from FVTC. Adjunct instructors are hired on a per-course basis. The total hours for an adjunct instructor range from approximately 3 hours per week to no more than 8 hours per week. Hours vary and can include both day, evening, and weekend classes. Courses are taught in traditional classrooms and alternative delivery formats. If you should have any questions regarding adjunct teaching opportunities for this position, please contact the following based on your program of interest: Carrie Koepp - CJ Degree Program Chair or Tim Hufschmid - Recruit Academies Director At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. In this position you will automatically be enrolled in the FICA Alternative Retirement Plan which helps you start save for retirement. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training . click apply for full job details
10/11/2025
Full time
Adjunct Instructor - Criminal Justice, Forensic Science, Asset Protection, LE, and Jail Academies Fox Valley Technical College Job Category Adjunct Faculty FVTC Worksite Public Safety Training Center (PSTC) Hours Per Week 8.75 Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace. Job Description Summary Job Summary Adjunct Instructors are responsible for the facilitation of student learning and the on-going development of instructional strategies that promote student success. Job Description Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position. Other duties may be required and assigned. Learning Facilitation - Foster student learning by developing appropriate instructional strategies to meet diverse student needs and support student engagement. Employ learning experiences that integrate multiple delivery methodologies and instructional technologies to maximize student success, such as hybrid, in-person, virtual, and on-line course delivery. Assessment - Assess student learning and provide regular feedback to help students be successful. Use data to measure quality outcomes related to course success and learning and implement improvement strategies based on the evidence. Classroom Management - Fulfill assigned schedule, maintain accurate student attendance and grade records, maintain instructional environment with emphasis on safety, housekeeping, and equipment security, and ensure opportunities for student/engagement evaluation. Team Participation - Support the college by engaging with the department, as well as staying current with internal and external changes and initiatives. Business & Community Engagement - Build and maintain ongoing relationships with community, industry, and clinical partners. Proactively promote the College and our programs. Student Success & Support - Serve as an advocate for students and collaborate with Student Services staff to retain students, close achievement gaps, and help all students be successful. Professional Development - Continually improve knowledge and skills in emerging trends, current occupational practices and teaching through professional development activities, and current employment in the field. Maintain Faculty Quality Assurance System requirements and licensure required to maintain individual and program accreditation. Curriculum Development - If needed, develop curriculum and instructional materials that are competency-based, current, consistent with employer expectations, and aligned with the college policy on the level of required documentation. Minimum Qualifications Education and/or Experience Requirements: Associate degree or the degree/licensure level at which the adjunct instructor is teaching at a minimum; bachelor's degree preferred. Minimum of at least 4,000 hours occupational experience in a target job for the program being taught. 3-5 years occupational experience preferred. If teaching in our Law Enforcement or Jail Recruit Academies, applicants must have at a minimum completed the Department of Justice's Instructor Development course, and possess the proper certifications from the Department of Justice for the Academy topics being taught. Teaching or training experience is desirable. Ability to plan, organize, instruct, and facilitate quality education programs, including development of relevant curriculum. Qualified per FVTC requirements at time of, and throughout employment as an instructor. Must also meet and maintain Higher Learning Commission (HLC) requirements, Faculty Quality Assurance Standards (FQAS), and/or other job specific licensing standards. Licenses, Certifications, and Other Requirements: Proficiency utilizing learning management system. Strong verbal communication skills. Adapt quickly to changing demands, assignments, and circumstances to meet student needs. Communicate effectively and professionally with various audiences. Engage in continuous improvement in the quality of instruction by embracing innovative methodologies, techniques, and delivery methods. Prior to hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. Physical Requirements Mobility: The ability to move around the classroom or instructional space, including walking between students' desks or workstations; standing for long periods of time inside ; sometimes in inclement weather. Standing and Sitting: The capability to stand for extended periods during lectures or demonstrations, as well as the ability to sit for grading, office hours, and administrative tasks. Lifting and Carrying: Depending on the subject matter, instructors may need to lift and carry teaching materials, equipment, or props. Speech and Hearing: Clear speech and the ability to hear students' questions and interactions are essential for effective instruction. Fine Motor Skills: Instructors may need precise hand movements or manual dexterity for activities such as writing on a whiteboard, demonstrating experiments, or using instructional technology like computers. Visual Acuity: Adequate vision to read course materials, assess student work, and operate instructional equipment. Health and Safety: Instructors should be capable of ensuring a safe learning environment, which may involve understanding and adhering to safety protocols, responding to emergencies, and addressing any physical hazards in the instructional space. Work Environment Work may be completed in a hybrid environment, both in person and virtually. Work is typically performed in a classroom. Work environment may change based upon college needs. EOE/ADA Statement Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Additional Information Hourly pay rate: $45.00 per hour. Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Thank you for your interest in Adjunct Faculty opportunities with Fox Valley Technical College. Upon successful submission of your application, cover letter, and resume, you will be considered for future adjunct faculty opportunities. FVTC will keep your application in our files as a POTENTIAL candidate who could possibly fill a position when or if the need arises. ONLY if the need shall arise, you will be contacted via the contact information provided on your application, otherwise, you will not receive any further contact from FVTC. Adjunct instructors are hired on a per-course basis. The total hours for an adjunct instructor range from approximately 3 hours per week to no more than 8 hours per week. Hours vary and can include both day, evening, and weekend classes. Courses are taught in traditional classrooms and alternative delivery formats. If you should have any questions regarding adjunct teaching opportunities for this position, please contact the following based on your program of interest: Carrie Koepp - CJ Degree Program Chair or Tim Hufschmid - Recruit Academies Director At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. In this position you will automatically be enrolled in the FICA Alternative Retirement Plan which helps you start save for retirement. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training . click apply for full job details
Join a Legacy of Innovation 125 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 125 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 18,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases, under the Group's 2025 Vision to become a "Global Pharma Innovator with Competitive Advantage in Oncology," Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders. Job Summary: Reporting to the Sr. Director, Medical Affairs QA, the Director of Medical Affairs QA is responsible for providing strategic leadership and comprehensive quality oversight across all Medical Affairs programs. This role involves deputizing for the Sr. Director, representing the Quality organization at senior levels. The Director plays a pivotal role in regulatory inspections, external audits, and high impact projects, fostering s culture of excellence and compliance and working toward building a quality mindset with Medical Affairs. Support the Sr. Director's Medical Affairs Quality strategy by partnering with members and business stakeholders for both Oncology and Specialty Affairs Medical Affairs teams. Will provide strategic and proactive QA Leadership and direction for respective interventional/non-interventional programs such as post marketing studies or post approval commitments, medical access programs. Partner with Medical Affairs to facilitate the implementation of a risk-based quality management process fully embedded through trial design, execution and submission including all vendor managed activities with the goal of achieving the highest data quality standards, full adherence to patient's rights and well-being and in support of successful Health Authority inspections and approvals - Proactively partner and lead the strategic collaboration with other GxP Quality representatives, and act as the Quality Assurance point person for all GxP matters within the Medical Affairs team and with other related business stakeholders. Drive necessary change and efficiency through provision of effective feedback and recommendations. Identify and raise areas of concern where quality gaps have been identified and partner with Medical Affairs leaders to assign tasks to remove those gaps. - Provide operational QA leadership and Quality Oversight for the Quality Plan execution, Health Authority Commitments, Critical Incidents including, respective escalation and the CAPA Management Process for the respective business areas. Responsibilities: Leadership and Project Management: Lead the end-to-end quality execution across Medical Affairs programs, ensuring compliance with GCP, GPV, GPEP, Data Protection, and other local regulatory requirements throughout the planning and execution of Interventional, Non-Interventional, Managed Access Programs, and Investigator-Initiated Studies. Provide comprehensive quality oversight for Medical Affairs activities, including interventional studies, non-interventional studies, Compassionate Use or Managed Access Programs. Collaborate with the Sr Director, Medical Affairs QA to conduct quality reviews of product profiles, ensuring thorough management review of all quality and compliance topics, including Key Quality Indicators (KQIs). Identify and drive initiatives for continuous quality improvement. Deputize for the Sr. Director, Medical Affairs QA as needed. Cross-functional and Global Team Participation: Drive quality excellence through effective business partnerships with stakeholders across functions. Provide leadership and guidance on assigned programs, collaborating closely with the Head of Development and Medical Affairs QA to implement the quality strategy and/or quality plan, fostering a culture of quality within Medical Affairs. Lead strategic initiatives in collaboration with Medical Affairs stakeholders to uphold the ethical conduct of interventional, non-interventional, investigator-initiated trials, and managed access programs to the highest quality standards. Act as the primary QA point of contact for all Medical Affairs programs, collaborating with GxP Quality representatives across the organization Quality Management and Continuous Improvement: Lead effective communication efforts within the Medical Affairs team, ensuring collaboration with other GxP QA functions (e.g., GMP/IMP QA, Audit and Compliance, QMS QA, Development QA, and PVQA) to address GxP-related issues impacting clinical/medical access programs. Drive necessary change and efficiency through provision of effective feedback and recommendations. Provide leadership and direction in the development and execution of Corrective and Preventive Actions (CAPAs), ensuring timely closure, effective checks, and the proper escalation of critical issues. Partner with QMS QA to ensure consistent implementation of applicable Quality Standards in Medical Affairs and identify continuous improvement opportunities in quality and compliance. Evaluate risks impacting GxP compliance within Medical Affairs, driving ongoing improvements to meet regulatory requirements and company policies and standards. Interpret regulations, company standards, and guidelines for personnel involved in assigned programs or continuous improvement projects, championing and implementing study/program-specific quality plans for proactive quality management. Collaborate with the audit function, Data Management teams, MA stakeholders and CROs to ensure high data quality, proactively identifying and resolving issues throughout the clinical trial process. Customer Focus / Stakeholder: Engagement Lead the implementation of the quality strategy in alignment with the Medical Affairs business strategy. Monitor and track the breakdown of the Quality Manual into an annual Quality Plan, including quality risk assessments and inspection readiness components for designated programs. Ensure proactive representation of Quality professionals in strategic project teams and GCP discussions, contributing to the broader success of Medical Affairs goals. Promote open communication and effective business partnering to support the cross-functional implementation of Global RD/PV QA's Strategy, Vision, and Mission. Cultivate a culture focused on solution-oriented, evidence-based decision-making and openness to innovative working methods and technologies across cross-functional teams. Ensure consistent and proactive representation of Quality at all stages of the program management process. May Interact with management at all levels and external audiences, leveraging a strong industry network. Represents the organization in strategic discussions and quality governance meetings. Quality Oversight: Ensure the timely escalation of incidents/issues within Medical Affairs and QA, providing oversight for deviation and incident investigations, and ensuring that effective CAPAs are defined, implemented, and tracked for closure. Oversee quality management within Medical Affairs teams for third-party/vendor activities, ensuring that quality standards are maintained in outsourced operations. Ensure CAPA effectiveness checks are conducted and provide updates on quality status to business functions in a timely manner through appropriate forums, such as Quarterly Quality Reports (QQRs) and Quality Review Boards (QRBs).Collaborate with business process owners to monitor the effectiveness of clinical development processes through KQIs, demonstrating process control and ensuring compliance levels are met. Lead the process for reviewing and assessing KQIs regularly, preparing management documentation for the QA Head, and ensuring that any gaps or risks are addressed with continuous improvement initiatives. Work directly with business process owners to integrate quality into all stages of process development, ensuring stakeholders are educated on common deviations. Ensure proper planning and execution of and quality improvement initiatives to reduce issues to build a stronger Quality driven organization. Generate, analyze and report metrics to demonstrate key aspects of compliance status, escalating issues in a timely manner for earliest resolution, Regulatory Inspections: Facilitates regulatory inspection preparation, management, and follow-up, ensuring thorough management review of compliance topics. Acts as a key representative during inspections and external audits. Ensure ongoing submission and inspection readiness for the respective Medical Affairs teams and related submissions, supporting the preparation and management of regulatory inspections in collaboration with business functions. Provide expert guidance to enable successful inspections. Lead/Support local inspections by providing adequate systems and process support, ensuring seamless execution. Lead lessons learned efforts based on audit findings, inspection results, regulatory intelligence, effectiveness checks, and process improvements, ensuring CAPAs are coordinated and shared to drive standardized responses and continuous learning across the organization. Qualifications: Successful candidates will be able to meet the qualifications below with or without a reasonable accommodation. Education: Must have a Bachelor's Degree in Life Sciences . click apply for full job details
10/08/2025
Full time
Join a Legacy of Innovation 125 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 125 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 18,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases, under the Group's 2025 Vision to become a "Global Pharma Innovator with Competitive Advantage in Oncology," Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders. Job Summary: Reporting to the Sr. Director, Medical Affairs QA, the Director of Medical Affairs QA is responsible for providing strategic leadership and comprehensive quality oversight across all Medical Affairs programs. This role involves deputizing for the Sr. Director, representing the Quality organization at senior levels. The Director plays a pivotal role in regulatory inspections, external audits, and high impact projects, fostering s culture of excellence and compliance and working toward building a quality mindset with Medical Affairs. Support the Sr. Director's Medical Affairs Quality strategy by partnering with members and business stakeholders for both Oncology and Specialty Affairs Medical Affairs teams. Will provide strategic and proactive QA Leadership and direction for respective interventional/non-interventional programs such as post marketing studies or post approval commitments, medical access programs. Partner with Medical Affairs to facilitate the implementation of a risk-based quality management process fully embedded through trial design, execution and submission including all vendor managed activities with the goal of achieving the highest data quality standards, full adherence to patient's rights and well-being and in support of successful Health Authority inspections and approvals - Proactively partner and lead the strategic collaboration with other GxP Quality representatives, and act as the Quality Assurance point person for all GxP matters within the Medical Affairs team and with other related business stakeholders. Drive necessary change and efficiency through provision of effective feedback and recommendations. Identify and raise areas of concern where quality gaps have been identified and partner with Medical Affairs leaders to assign tasks to remove those gaps. - Provide operational QA leadership and Quality Oversight for the Quality Plan execution, Health Authority Commitments, Critical Incidents including, respective escalation and the CAPA Management Process for the respective business areas. Responsibilities: Leadership and Project Management: Lead the end-to-end quality execution across Medical Affairs programs, ensuring compliance with GCP, GPV, GPEP, Data Protection, and other local regulatory requirements throughout the planning and execution of Interventional, Non-Interventional, Managed Access Programs, and Investigator-Initiated Studies. Provide comprehensive quality oversight for Medical Affairs activities, including interventional studies, non-interventional studies, Compassionate Use or Managed Access Programs. Collaborate with the Sr Director, Medical Affairs QA to conduct quality reviews of product profiles, ensuring thorough management review of all quality and compliance topics, including Key Quality Indicators (KQIs). Identify and drive initiatives for continuous quality improvement. Deputize for the Sr. Director, Medical Affairs QA as needed. Cross-functional and Global Team Participation: Drive quality excellence through effective business partnerships with stakeholders across functions. Provide leadership and guidance on assigned programs, collaborating closely with the Head of Development and Medical Affairs QA to implement the quality strategy and/or quality plan, fostering a culture of quality within Medical Affairs. Lead strategic initiatives in collaboration with Medical Affairs stakeholders to uphold the ethical conduct of interventional, non-interventional, investigator-initiated trials, and managed access programs to the highest quality standards. Act as the primary QA point of contact for all Medical Affairs programs, collaborating with GxP Quality representatives across the organization Quality Management and Continuous Improvement: Lead effective communication efforts within the Medical Affairs team, ensuring collaboration with other GxP QA functions (e.g., GMP/IMP QA, Audit and Compliance, QMS QA, Development QA, and PVQA) to address GxP-related issues impacting clinical/medical access programs. Drive necessary change and efficiency through provision of effective feedback and recommendations. Provide leadership and direction in the development and execution of Corrective and Preventive Actions (CAPAs), ensuring timely closure, effective checks, and the proper escalation of critical issues. Partner with QMS QA to ensure consistent implementation of applicable Quality Standards in Medical Affairs and identify continuous improvement opportunities in quality and compliance. Evaluate risks impacting GxP compliance within Medical Affairs, driving ongoing improvements to meet regulatory requirements and company policies and standards. Interpret regulations, company standards, and guidelines for personnel involved in assigned programs or continuous improvement projects, championing and implementing study/program-specific quality plans for proactive quality management. Collaborate with the audit function, Data Management teams, MA stakeholders and CROs to ensure high data quality, proactively identifying and resolving issues throughout the clinical trial process. Customer Focus / Stakeholder: Engagement Lead the implementation of the quality strategy in alignment with the Medical Affairs business strategy. Monitor and track the breakdown of the Quality Manual into an annual Quality Plan, including quality risk assessments and inspection readiness components for designated programs. Ensure proactive representation of Quality professionals in strategic project teams and GCP discussions, contributing to the broader success of Medical Affairs goals. Promote open communication and effective business partnering to support the cross-functional implementation of Global RD/PV QA's Strategy, Vision, and Mission. Cultivate a culture focused on solution-oriented, evidence-based decision-making and openness to innovative working methods and technologies across cross-functional teams. Ensure consistent and proactive representation of Quality at all stages of the program management process. May Interact with management at all levels and external audiences, leveraging a strong industry network. Represents the organization in strategic discussions and quality governance meetings. Quality Oversight: Ensure the timely escalation of incidents/issues within Medical Affairs and QA, providing oversight for deviation and incident investigations, and ensuring that effective CAPAs are defined, implemented, and tracked for closure. Oversee quality management within Medical Affairs teams for third-party/vendor activities, ensuring that quality standards are maintained in outsourced operations. Ensure CAPA effectiveness checks are conducted and provide updates on quality status to business functions in a timely manner through appropriate forums, such as Quarterly Quality Reports (QQRs) and Quality Review Boards (QRBs).Collaborate with business process owners to monitor the effectiveness of clinical development processes through KQIs, demonstrating process control and ensuring compliance levels are met. Lead the process for reviewing and assessing KQIs regularly, preparing management documentation for the QA Head, and ensuring that any gaps or risks are addressed with continuous improvement initiatives. Work directly with business process owners to integrate quality into all stages of process development, ensuring stakeholders are educated on common deviations. Ensure proper planning and execution of and quality improvement initiatives to reduce issues to build a stronger Quality driven organization. Generate, analyze and report metrics to demonstrate key aspects of compliance status, escalating issues in a timely manner for earliest resolution, Regulatory Inspections: Facilitates regulatory inspection preparation, management, and follow-up, ensuring thorough management review of compliance topics. Acts as a key representative during inspections and external audits. Ensure ongoing submission and inspection readiness for the respective Medical Affairs teams and related submissions, supporting the preparation and management of regulatory inspections in collaboration with business functions. Provide expert guidance to enable successful inspections. Lead/Support local inspections by providing adequate systems and process support, ensuring seamless execution. Lead lessons learned efforts based on audit findings, inspection results, regulatory intelligence, effectiveness checks, and process improvements, ensuring CAPAs are coordinated and shared to drive standardized responses and continuous learning across the organization. Qualifications: Successful candidates will be able to meet the qualifications below with or without a reasonable accommodation. Education: Must have a Bachelor's Degree in Life Sciences . click apply for full job details
Adjunct Instructor - Criminal Justice, Forensic Science, Asset Protection, LE, and Jail Academies Fox Valley Technical College Job Category Adjunct Faculty FVTC Worksite Public Safety Training Center (PSTC) Hours Per Week 8.75 Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace. Job Description Summary Job Summary Adjunct Instructors are responsible for the facilitation of student learning and the on-going development of instructional strategies that promote student success. Job Description Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position. Other duties may be required and assigned. Learning Facilitation - Foster student learning by developing appropriate instructional strategies to meet diverse student needs and support student engagement. Employ learning experiences that integrate multiple delivery methodologies and instructional technologies to maximize student success, such as hybrid, in-person, virtual, and on-line course delivery. Assessment - Assess student learning and provide regular feedback to help students be successful. Use data to measure quality outcomes related to course success and learning and implement improvement strategies based on the evidence. Classroom Management - Fulfill assigned schedule, maintain accurate student attendance and grade records, maintain instructional environment with emphasis on safety, housekeeping, and equipment security, and ensure opportunities for student/engagement evaluation. Team Participation - Support the college by engaging with the department, as well as staying current with internal and external changes and initiatives. Business & Community Engagement - Build and maintain ongoing relationships with community, industry, and clinical partners. Proactively promote the College and our programs. Student Success & Support - Serve as an advocate for students and collaborate with Student Services staff to retain students, close achievement gaps, and help all students be successful. Professional Development - Continually improve knowledge and skills in emerging trends, current occupational practices and teaching through professional development activities, and current employment in the field. Maintain Faculty Quality Assurance System requirements and licensure required to maintain individual and program accreditation. Curriculum Development - If needed, develop curriculum and instructional materials that are competency-based, current, consistent with employer expectations, and aligned with the college policy on the level of required documentation. Minimum Qualifications Education and/or Experience Requirements: Associate degree or the degree/licensure level at which the adjunct instructor is teaching at a minimum; bachelor's degree preferred. Minimum of at least 4,000 hours occupational experience in a target job for the program being taught. 3-5 years occupational experience preferred. If teaching in our Law Enforcement or Jail Recruit Academies, applicants must have at a minimum completed the Department of Justice's Instructor Development course, and possess the proper certifications from the Department of Justice for the Academy topics being taught. Teaching or training experience is desirable. Ability to plan, organize, instruct, and facilitate quality education programs, including development of relevant curriculum. Qualified per FVTC requirements at time of, and throughout employment as an instructor. Must also meet and maintain Higher Learning Commission (HLC) requirements, Faculty Quality Assurance Standards (FQAS), and/or other job specific licensing standards. Licenses, Certifications, and Other Requirements: Proficiency utilizing learning management system. Strong verbal communication skills. Adapt quickly to changing demands, assignments, and circumstances to meet student needs. Communicate effectively and professionally with various audiences. Engage in continuous improvement in the quality of instruction by embracing innovative methodologies, techniques, and delivery methods. Prior to hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. Physical Requirements Mobility: The ability to move around the classroom or instructional space, including walking between students' desks or workstations; standing for long periods of time inside ; sometimes in inclement weather. Standing and Sitting: The capability to stand for extended periods during lectures or demonstrations, as well as the ability to sit for grading, office hours, and administrative tasks. Lifting and Carrying: Depending on the subject matter, instructors may need to lift and carry teaching materials, equipment, or props. Speech and Hearing: Clear speech and the ability to hear students' questions and interactions are essential for effective instruction. Fine Motor Skills: Instructors may need precise hand movements or manual dexterity for activities such as writing on a whiteboard, demonstrating experiments, or using instructional technology like computers. Visual Acuity: Adequate vision to read course materials, assess student work, and operate instructional equipment. Health and Safety: Instructors should be capable of ensuring a safe learning environment, which may involve understanding and adhering to safety protocols, responding to emergencies, and addressing any physical hazards in the instructional space. Work Environment Work may be completed in a hybrid environment, both in person and virtually. Work is typically performed in a classroom. Work environment may change based upon college needs. EOE/ADA Statement Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Additional Information Hourly pay rate: $45.00 per hour. Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Thank you for your interest in Adjunct Faculty opportunities with Fox Valley Technical College. Upon successful submission of your application, cover letter, and resume, you will be considered for future adjunct faculty opportunities. FVTC will keep your application in our files as a POTENTIAL candidate who could possibly fill a position when or if the need arises. ONLY if the need shall arise, you will be contacted via the contact information provided on your application, otherwise, you will not receive any further contact from FVTC. Adjunct instructors are hired on a per-course basis. The total hours for an adjunct instructor range from approximately 3 hours per week to no more than 8 hours per week. Hours vary and can include both day, evening, and weekend classes. Courses are taught in traditional classrooms and alternative delivery formats. If you should have any questions regarding adjunct teaching opportunities for this position, please contact the following based on your program of interest: Carrie Koepp - CJ Degree Program Chair or Tim Hufschmid - Recruit Academies Director At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. In this position you will automatically be enrolled in the FICA Alternative Retirement Plan which helps you start save for retirement. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training . click apply for full job details
10/06/2025
Full time
Adjunct Instructor - Criminal Justice, Forensic Science, Asset Protection, LE, and Jail Academies Fox Valley Technical College Job Category Adjunct Faculty FVTC Worksite Public Safety Training Center (PSTC) Hours Per Week 8.75 Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace. Job Description Summary Job Summary Adjunct Instructors are responsible for the facilitation of student learning and the on-going development of instructional strategies that promote student success. Job Description Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position. Other duties may be required and assigned. Learning Facilitation - Foster student learning by developing appropriate instructional strategies to meet diverse student needs and support student engagement. Employ learning experiences that integrate multiple delivery methodologies and instructional technologies to maximize student success, such as hybrid, in-person, virtual, and on-line course delivery. Assessment - Assess student learning and provide regular feedback to help students be successful. Use data to measure quality outcomes related to course success and learning and implement improvement strategies based on the evidence. Classroom Management - Fulfill assigned schedule, maintain accurate student attendance and grade records, maintain instructional environment with emphasis on safety, housekeeping, and equipment security, and ensure opportunities for student/engagement evaluation. Team Participation - Support the college by engaging with the department, as well as staying current with internal and external changes and initiatives. Business & Community Engagement - Build and maintain ongoing relationships with community, industry, and clinical partners. Proactively promote the College and our programs. Student Success & Support - Serve as an advocate for students and collaborate with Student Services staff to retain students, close achievement gaps, and help all students be successful. Professional Development - Continually improve knowledge and skills in emerging trends, current occupational practices and teaching through professional development activities, and current employment in the field. Maintain Faculty Quality Assurance System requirements and licensure required to maintain individual and program accreditation. Curriculum Development - If needed, develop curriculum and instructional materials that are competency-based, current, consistent with employer expectations, and aligned with the college policy on the level of required documentation. Minimum Qualifications Education and/or Experience Requirements: Associate degree or the degree/licensure level at which the adjunct instructor is teaching at a minimum; bachelor's degree preferred. Minimum of at least 4,000 hours occupational experience in a target job for the program being taught. 3-5 years occupational experience preferred. If teaching in our Law Enforcement or Jail Recruit Academies, applicants must have at a minimum completed the Department of Justice's Instructor Development course, and possess the proper certifications from the Department of Justice for the Academy topics being taught. Teaching or training experience is desirable. Ability to plan, organize, instruct, and facilitate quality education programs, including development of relevant curriculum. Qualified per FVTC requirements at time of, and throughout employment as an instructor. Must also meet and maintain Higher Learning Commission (HLC) requirements, Faculty Quality Assurance Standards (FQAS), and/or other job specific licensing standards. Licenses, Certifications, and Other Requirements: Proficiency utilizing learning management system. Strong verbal communication skills. Adapt quickly to changing demands, assignments, and circumstances to meet student needs. Communicate effectively and professionally with various audiences. Engage in continuous improvement in the quality of instruction by embracing innovative methodologies, techniques, and delivery methods. Prior to hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. Physical Requirements Mobility: The ability to move around the classroom or instructional space, including walking between students' desks or workstations; standing for long periods of time inside ; sometimes in inclement weather. Standing and Sitting: The capability to stand for extended periods during lectures or demonstrations, as well as the ability to sit for grading, office hours, and administrative tasks. Lifting and Carrying: Depending on the subject matter, instructors may need to lift and carry teaching materials, equipment, or props. Speech and Hearing: Clear speech and the ability to hear students' questions and interactions are essential for effective instruction. Fine Motor Skills: Instructors may need precise hand movements or manual dexterity for activities such as writing on a whiteboard, demonstrating experiments, or using instructional technology like computers. Visual Acuity: Adequate vision to read course materials, assess student work, and operate instructional equipment. Health and Safety: Instructors should be capable of ensuring a safe learning environment, which may involve understanding and adhering to safety protocols, responding to emergencies, and addressing any physical hazards in the instructional space. Work Environment Work may be completed in a hybrid environment, both in person and virtually. Work is typically performed in a classroom. Work environment may change based upon college needs. EOE/ADA Statement Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Additional Information Hourly pay rate: $45.00 per hour. Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Thank you for your interest in Adjunct Faculty opportunities with Fox Valley Technical College. Upon successful submission of your application, cover letter, and resume, you will be considered for future adjunct faculty opportunities. FVTC will keep your application in our files as a POTENTIAL candidate who could possibly fill a position when or if the need arises. ONLY if the need shall arise, you will be contacted via the contact information provided on your application, otherwise, you will not receive any further contact from FVTC. Adjunct instructors are hired on a per-course basis. The total hours for an adjunct instructor range from approximately 3 hours per week to no more than 8 hours per week. Hours vary and can include both day, evening, and weekend classes. Courses are taught in traditional classrooms and alternative delivery formats. If you should have any questions regarding adjunct teaching opportunities for this position, please contact the following based on your program of interest: Carrie Koepp - CJ Degree Program Chair or Tim Hufschmid - Recruit Academies Director At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. In this position you will automatically be enrolled in the FICA Alternative Retirement Plan which helps you start save for retirement. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training . click apply for full job details
Northeast Wisconsin Technical College
Green Bay, Wisconsin
Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships. The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community. You belong here. See why you will love working at NWTC. Department: College of Public Safety Reports To: Associate Dean LOCATION: Green Bay, WI. Position requires availability to instruct on campus and in flexible delivery modes STANDARD HOURS: Hours vary and can include day, evening, and weekend classes Please indicate your availability on your resume/cover letter. SALARY: $45.00 per class hour contracted POSITION SUMMARY Northeast Wisconsin Technical College is an innovative leading-edge college dedicated to student success. Part-Time faculty are an integral part of the College's staff, helping us provide all learners with the highest quality learning opportunities when, where and how they want it. Upon successful submission of your application, you will be considered for future part-time faculty opportunities. NWTC will keep your application in our files as a POTENTIAL candidate who could possibly fill a position when or if the need arises. ESSENTIAL FUNCTIONS Responsible for planning, preparing, and delivering instruction and assessment of learning outcomes for TRAFFIC SAFETY. Utilize engaging instructional strategies and methodologies which foster student success both in and outside of the classroom. Maintain accurate student records and communication. Advise and support students as a mentor and role model in the achievement of their learning and career goals. This includes being accessible to students outside of scheduled classroom time. Provide educational leadership and work effectively with faculty, administration, and campus support staff. Maintain Faculty Quality Assurance System requirements and licensure required by other agencies to maintain individual and program accreditation. Comply with College policies and practices related to instruction, assessment, and delivery. Additional duties and responsibilities will be discussed as needs arise. MINIMUM QUALIFICATIONS AND WORK EXPERIENCE Applicants interested must meet at least 2 of the following 3 subsections: 1. Two years of occupational experience, or a comparable amount of experience and education in traffic safety or a related field, such as driver education, law enforcement, fleet safety management, or experience in a safety related position with the division of motor vehicles. Must have completed one semester, or 45 hours, of traffic safety studies or an accident prevention course. 2. Two years of occupational experience or a comparable amount of experience and education in AODA counseling, education, or treatment or related fields, such as student assistance program director or employee assistance program director. Must have completed a minimum of 45 hours in an accredited college level course in AODA education or treatment. 3. Two years of occupational experience in group process work or group counseling as a treatment or education professional. Must have completed a minimum of 45 hours in an accredited college level course in group work methods, group counseling or group process. Must be fluent and able to instruct courses in Spanish. Possess a valid driver's license and have an acceptable driving record. Ability to work in a team environment. Ability to work non-standard hours including evenings and weekends Skills and Abilities: Student Success: Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives. Values: Demonstrate behaviors and action that support the College's values Collaboration: Demonstrate behaviors and actions that create respectful environments and services for all, and the ability to work effectively across differences in background and experience. PHYSICAL DEMANDS Extended Sitting: Ability to sit for extended periods while working on a computer or attending meetings Mobility: Ability to move around the campus to attend meetings and events Manual Dexterity: Proficiency in using hands and fingers to handle or operate office equipment, tools, or controls. Visual and Auditory: Ability to read documents and communicate effectively with students and staff. Light Lifting: Capability to lift and carry materials weighing up to 25 pounds. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at or . Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture. NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, national origin, disability, veteran status, sex, sexual orientation, gender, genetic testing or other applicable legislated categories. Inquiries regarding the College's nondiscrimination policies may be directed to the Associate Vice President of Student Affairs at or .
10/02/2025
Full time
Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships. The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community. You belong here. See why you will love working at NWTC. Department: College of Public Safety Reports To: Associate Dean LOCATION: Green Bay, WI. Position requires availability to instruct on campus and in flexible delivery modes STANDARD HOURS: Hours vary and can include day, evening, and weekend classes Please indicate your availability on your resume/cover letter. SALARY: $45.00 per class hour contracted POSITION SUMMARY Northeast Wisconsin Technical College is an innovative leading-edge college dedicated to student success. Part-Time faculty are an integral part of the College's staff, helping us provide all learners with the highest quality learning opportunities when, where and how they want it. Upon successful submission of your application, you will be considered for future part-time faculty opportunities. NWTC will keep your application in our files as a POTENTIAL candidate who could possibly fill a position when or if the need arises. ESSENTIAL FUNCTIONS Responsible for planning, preparing, and delivering instruction and assessment of learning outcomes for TRAFFIC SAFETY. Utilize engaging instructional strategies and methodologies which foster student success both in and outside of the classroom. Maintain accurate student records and communication. Advise and support students as a mentor and role model in the achievement of their learning and career goals. This includes being accessible to students outside of scheduled classroom time. Provide educational leadership and work effectively with faculty, administration, and campus support staff. Maintain Faculty Quality Assurance System requirements and licensure required by other agencies to maintain individual and program accreditation. Comply with College policies and practices related to instruction, assessment, and delivery. Additional duties and responsibilities will be discussed as needs arise. MINIMUM QUALIFICATIONS AND WORK EXPERIENCE Applicants interested must meet at least 2 of the following 3 subsections: 1. Two years of occupational experience, or a comparable amount of experience and education in traffic safety or a related field, such as driver education, law enforcement, fleet safety management, or experience in a safety related position with the division of motor vehicles. Must have completed one semester, or 45 hours, of traffic safety studies or an accident prevention course. 2. Two years of occupational experience or a comparable amount of experience and education in AODA counseling, education, or treatment or related fields, such as student assistance program director or employee assistance program director. Must have completed a minimum of 45 hours in an accredited college level course in AODA education or treatment. 3. Two years of occupational experience in group process work or group counseling as a treatment or education professional. Must have completed a minimum of 45 hours in an accredited college level course in group work methods, group counseling or group process. Must be fluent and able to instruct courses in Spanish. Possess a valid driver's license and have an acceptable driving record. Ability to work in a team environment. Ability to work non-standard hours including evenings and weekends Skills and Abilities: Student Success: Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives. Values: Demonstrate behaviors and action that support the College's values Collaboration: Demonstrate behaviors and actions that create respectful environments and services for all, and the ability to work effectively across differences in background and experience. PHYSICAL DEMANDS Extended Sitting: Ability to sit for extended periods while working on a computer or attending meetings Mobility: Ability to move around the campus to attend meetings and events Manual Dexterity: Proficiency in using hands and fingers to handle or operate office equipment, tools, or controls. Visual and Auditory: Ability to read documents and communicate effectively with students and staff. Light Lifting: Capability to lift and carry materials weighing up to 25 pounds. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at or . Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture. NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, national origin, disability, veteran status, sex, sexual orientation, gender, genetic testing or other applicable legislated categories. Inquiries regarding the College's nondiscrimination policies may be directed to the Associate Vice President of Student Affairs at or .
Director, Cyber and Digital Risk Management Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Director, Cyber and Digital Risk Management m onitors activities to minimize the company's exposure to information security risks. Activities may include 2nd line of defense independent assurance over technical cyber risk analysis, risk identification and remediation. The incumbent shall support the preservation of digital trust and ensure that the oversight is adequate to minimize compliance and regulatory risk by resolving issues and ensuring adherence to industry good practice frameworks, company and legal standards. The Director is responsible for ensuring that the company's activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions, as they relate to the management of cyber and digital risks. The Director, Cyber and Digital Risk Management at Santander US and Santander Bank NA is responsible for independent risk management and assurance activities over the assigned business area's technology footprint covering Information Security, Cyber Resilience, Cyber Fraud and Data Security (incl. Retention and Disposal) as part of the second line of defense Technology Risk Management organization. The incumbent develops and maintains an effective Information Security Risk oversight program that enables the assigned business area to comprehensively identify, assess, mitigate, manage, monitor and report technology risk, including performing technical risk reviews of identified domains. This role is established in the second line of defense and requires collaboration across CISO, Data Office, IT, Operational Risk, Internal Audit and other relevant functional stakeholders within the organization in the management of Cybersecurity risks. An excellent understanding of the evolving regulatory landscape in the US and EU are vital for success in this role. The day-to-day focus may vary depending on the requirements of the overall second line of defense program priorities directed by the Head of Technology Risk and may include: planned or ad-hoc technical risk review and challenge, review of Technology or Business initiatives, Ongoing risk monitoring activities, Risk reporting, development of technical risk framework and methodologies. The team to support the oversight of cybersecurity risks will comprise of individuals aligned against the core coverage areas noted above. This is an individual contributor role but will require people and stakeholder management skills to operate effectively in a 2nd line of defense role in a matrix organization. Key Responsibilities: Establish themselves as the second line of defense subject matter expert for key stakeholders in the management of cybersecurity and technology risks across all operating entities Prepare information to enable governance committees / working groups in the management oversight of cybersecurity and technology risks Participate in relevant governance committees and working groups as a delegate of the Head of Technology, including the Operational Risk Committee, Technology Executive Working Group, Information Security & Data Management Committee, Architectural Review Board, AI Enablement Working Group Initiate timely escalations to the Sr. Director, Cyber & Digital Risk and to the leadership team Identify and assess cybersecurity risks and counsel business units managers, CISO and/or IT GRC stakeholders on risk management issues to ensure awareness and accountability for cybersecurity risks Oversee ongoing oversight of the firm's information risk footprint through ongoing monitoring, formal review and challenge activities, targeted risk reviews, technology policy and standard assurance, and other activities e.g., transformation review and challenge. Contribute to the updating of existing policies and framework or develop new ones that steer the safe and sound adoption of technologies across the organization Participate in the independent and ongoing risk oversight of key technology components of the firm's digital transformation initiatives. Implement and sustain independent risk oversight coverage of the cloud operating platform and vendor software development activities. Work across the lines of defense to recommend strategies that effectively treat risks within the risk appetite Monitor external trends and evaluate potential impacts to business strategy; provide documented analytical insights of the risk horizon, while ensuring a sound operational and compliance control environment through establishment of a system of effective and sustainable internal controls Participate in evaluation of new products / Business changes / projects and assess related information risks and impact to the cybersecurity and technology risk profile Participate in the evaluation and management of cybersecurity risks related to third-party suppliers involved in technology and business projects Advises on remediation of regulatory findings, correction of any inconsistencies and monitors resolution. Manage, oversee and contribute to targeted risk reviews designed to evaluate information risks and their effective and sustainable mitigation Perform review and challenge of first line of defense risk management processes, data and outcomes (e.g. risk assessments, control evaluations, risk metrics, mitigation plans, risk acceptances etc.) and communicate risk opinions at various levels of management Analyze risk data from various sources (e.g. external events, control deficiencies, risk register etc.) to identify and measure levels of risk, concentration, trends and patterns Participate in the review and challenge of scenario for crisis management exercises, especially where there is a cyber component Support process for constructive engagement across the Lines of Defense regarding differences or conflicts in risk appetite, risk metric determination or evaluation, issue severity or other areas of dispute Own individual delivery timelines and develop materials to ensure second line of defense independent opinion appropriately represented during committee meetings, external exams and internal audits. Ensure all activities and deliverables achieve their timeliness, quality and accuracy service levels. Collaborate with other second line of defense functions such as Operational Risk, Model Risk, Compliance etc. on common priorities and strategic initiatives Provides second line of defense leadership and subject matter expertise during response to major technology or cyber incidents including cyber-security related privacy events and coordinate second line of defense engagement and response of incident / crisis managers What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree in a technical discipline or equivalent work experience: Computer Science, Information Technology, Information Systems, Information Security. Req Master's Degree in related technical disciplines. Pref Professional Certifications in Cybersecurity. Req. Professional Certifications in Cloud Security (AWS, Azure). Pref Work Experience: Practitioner and management experience in one or more areas of Cybersecurity Risks Overall professional experience of 15+ years or more in cybersecurity risk management roles in a matrix organization Experience in Cybersecurity risk consulting in the financial services sector, Cyber security audit, Chief Information Security Officer / Deputy or in a similar second line of defense role is highly preferred Experience within a highly regulated environment such as the financial services industry and knowledge of the current and evolving regulatory landscape is necessary Experience leading high performance teams Skills and Abilities: Strong understanding of technology infrastructure, information security, and enterprise resilience Experience with developing and implementing technology & cyber risk oversight programs, preferably in a 2nd or 3rd line of defense Demonstrated leadership skills and ability to coordinate oversight activities across different teams Knowledge of current and evolving regulatory requirements and industry best practices in technology and cybersecurity risk management Strong Leadership Experience Technical skills (incl . click apply for full job details
10/02/2025
Full time
Director, Cyber and Digital Risk Management Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Director, Cyber and Digital Risk Management m onitors activities to minimize the company's exposure to information security risks. Activities may include 2nd line of defense independent assurance over technical cyber risk analysis, risk identification and remediation. The incumbent shall support the preservation of digital trust and ensure that the oversight is adequate to minimize compliance and regulatory risk by resolving issues and ensuring adherence to industry good practice frameworks, company and legal standards. The Director is responsible for ensuring that the company's activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions, as they relate to the management of cyber and digital risks. The Director, Cyber and Digital Risk Management at Santander US and Santander Bank NA is responsible for independent risk management and assurance activities over the assigned business area's technology footprint covering Information Security, Cyber Resilience, Cyber Fraud and Data Security (incl. Retention and Disposal) as part of the second line of defense Technology Risk Management organization. The incumbent develops and maintains an effective Information Security Risk oversight program that enables the assigned business area to comprehensively identify, assess, mitigate, manage, monitor and report technology risk, including performing technical risk reviews of identified domains. This role is established in the second line of defense and requires collaboration across CISO, Data Office, IT, Operational Risk, Internal Audit and other relevant functional stakeholders within the organization in the management of Cybersecurity risks. An excellent understanding of the evolving regulatory landscape in the US and EU are vital for success in this role. The day-to-day focus may vary depending on the requirements of the overall second line of defense program priorities directed by the Head of Technology Risk and may include: planned or ad-hoc technical risk review and challenge, review of Technology or Business initiatives, Ongoing risk monitoring activities, Risk reporting, development of technical risk framework and methodologies. The team to support the oversight of cybersecurity risks will comprise of individuals aligned against the core coverage areas noted above. This is an individual contributor role but will require people and stakeholder management skills to operate effectively in a 2nd line of defense role in a matrix organization. Key Responsibilities: Establish themselves as the second line of defense subject matter expert for key stakeholders in the management of cybersecurity and technology risks across all operating entities Prepare information to enable governance committees / working groups in the management oversight of cybersecurity and technology risks Participate in relevant governance committees and working groups as a delegate of the Head of Technology, including the Operational Risk Committee, Technology Executive Working Group, Information Security & Data Management Committee, Architectural Review Board, AI Enablement Working Group Initiate timely escalations to the Sr. Director, Cyber & Digital Risk and to the leadership team Identify and assess cybersecurity risks and counsel business units managers, CISO and/or IT GRC stakeholders on risk management issues to ensure awareness and accountability for cybersecurity risks Oversee ongoing oversight of the firm's information risk footprint through ongoing monitoring, formal review and challenge activities, targeted risk reviews, technology policy and standard assurance, and other activities e.g., transformation review and challenge. Contribute to the updating of existing policies and framework or develop new ones that steer the safe and sound adoption of technologies across the organization Participate in the independent and ongoing risk oversight of key technology components of the firm's digital transformation initiatives. Implement and sustain independent risk oversight coverage of the cloud operating platform and vendor software development activities. Work across the lines of defense to recommend strategies that effectively treat risks within the risk appetite Monitor external trends and evaluate potential impacts to business strategy; provide documented analytical insights of the risk horizon, while ensuring a sound operational and compliance control environment through establishment of a system of effective and sustainable internal controls Participate in evaluation of new products / Business changes / projects and assess related information risks and impact to the cybersecurity and technology risk profile Participate in the evaluation and management of cybersecurity risks related to third-party suppliers involved in technology and business projects Advises on remediation of regulatory findings, correction of any inconsistencies and monitors resolution. Manage, oversee and contribute to targeted risk reviews designed to evaluate information risks and their effective and sustainable mitigation Perform review and challenge of first line of defense risk management processes, data and outcomes (e.g. risk assessments, control evaluations, risk metrics, mitigation plans, risk acceptances etc.) and communicate risk opinions at various levels of management Analyze risk data from various sources (e.g. external events, control deficiencies, risk register etc.) to identify and measure levels of risk, concentration, trends and patterns Participate in the review and challenge of scenario for crisis management exercises, especially where there is a cyber component Support process for constructive engagement across the Lines of Defense regarding differences or conflicts in risk appetite, risk metric determination or evaluation, issue severity or other areas of dispute Own individual delivery timelines and develop materials to ensure second line of defense independent opinion appropriately represented during committee meetings, external exams and internal audits. Ensure all activities and deliverables achieve their timeliness, quality and accuracy service levels. Collaborate with other second line of defense functions such as Operational Risk, Model Risk, Compliance etc. on common priorities and strategic initiatives Provides second line of defense leadership and subject matter expertise during response to major technology or cyber incidents including cyber-security related privacy events and coordinate second line of defense engagement and response of incident / crisis managers What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree in a technical discipline or equivalent work experience: Computer Science, Information Technology, Information Systems, Information Security. Req Master's Degree in related technical disciplines. Pref Professional Certifications in Cybersecurity. Req. Professional Certifications in Cloud Security (AWS, Azure). Pref Work Experience: Practitioner and management experience in one or more areas of Cybersecurity Risks Overall professional experience of 15+ years or more in cybersecurity risk management roles in a matrix organization Experience in Cybersecurity risk consulting in the financial services sector, Cyber security audit, Chief Information Security Officer / Deputy or in a similar second line of defense role is highly preferred Experience within a highly regulated environment such as the financial services industry and knowledge of the current and evolving regulatory landscape is necessary Experience leading high performance teams Skills and Abilities: Strong understanding of technology infrastructure, information security, and enterprise resilience Experience with developing and implementing technology & cyber risk oversight programs, preferably in a 2nd or 3rd line of defense Demonstrated leadership skills and ability to coordinate oversight activities across different teams Knowledge of current and evolving regulatory requirements and industry best practices in technology and cybersecurity risk management Strong Leadership Experience Technical skills (incl . click apply for full job details
Director, Cyber and Digital Risk Management Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Director, Cyber and Digital Risk Management m onitors activities to minimize the company's exposure to information security risks. Activities may include 2nd line of defense independent assurance over technical cyber risk analysis, risk identification and remediation. The incumbent shall support the preservation of digital trust and ensure that the oversight is adequate to minimize compliance and regulatory risk by resolving issues and ensuring adherence to industry good practice frameworks, company and legal standards. The Director is responsible for ensuring that the company's activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions, as they relate to the management of cyber and digital risks. The Director, Cyber and Digital Risk Management at Santander US and Santander Bank NA is responsible for independent risk management and assurance activities over the assigned business area's technology footprint covering Information Security, Cyber Resilience, Cyber Fraud and Data Security (incl. Retention and Disposal) as part of the second line of defense Technology Risk Management organization. The incumbent develops and maintains an effective Information Security Risk oversight program that enables the assigned business area to comprehensively identify, assess, mitigate, manage, monitor and report technology risk, including performing technical risk reviews of identified domains. This role is established in the second line of defense and requires collaboration across CISO, Data Office, IT, Operational Risk, Internal Audit and other relevant functional stakeholders within the organization in the management of Cybersecurity risks. An excellent understanding of the evolving regulatory landscape in the US and EU are vital for success in this role. The day-to-day focus may vary depending on the requirements of the overall second line of defense program priorities directed by the Head of Technology Risk and may include: planned or ad-hoc technical risk review and challenge, review of Technology or Business initiatives, Ongoing risk monitoring activities, Risk reporting, development of technical risk framework and methodologies. The team to support the oversight of cybersecurity risks will comprise of individuals aligned against the core coverage areas noted above. This is an individual contributor role but will require people and stakeholder management skills to operate effectively in a 2nd line of defense role in a matrix organization. Key Responsibilities: Establish themselves as the second line of defense subject matter expert for key stakeholders in the management of cybersecurity and technology risks across all operating entities Prepare information to enable governance committees / working groups in the management oversight of cybersecurity and technology risks Participate in relevant governance committees and working groups as a delegate of the Head of Technology, including the Operational Risk Committee, Technology Executive Working Group, Information Security & Data Management Committee, Architectural Review Board, AI Enablement Working Group Initiate timely escalations to the Sr. Director, Cyber & Digital Risk and to the leadership team Identify and assess cybersecurity risks and counsel business units managers, CISO and/or IT GRC stakeholders on risk management issues to ensure awareness and accountability for cybersecurity risks Oversee ongoing oversight of the firm's information risk footprint through ongoing monitoring, formal review and challenge activities, targeted risk reviews, technology policy and standard assurance, and other activities e.g., transformation review and challenge. Contribute to the updating of existing policies and framework or develop new ones that steer the safe and sound adoption of technologies across the organization Participate in the independent and ongoing risk oversight of key technology components of the firm's digital transformation initiatives. Implement and sustain independent risk oversight coverage of the cloud operating platform and vendor software development activities. Work across the lines of defense to recommend strategies that effectively treat risks within the risk appetite Monitor external trends and evaluate potential impacts to business strategy; provide documented analytical insights of the risk horizon, while ensuring a sound operational and compliance control environment through establishment of a system of effective and sustainable internal controls Participate in evaluation of new products / Business changes / projects and assess related information risks and impact to the cybersecurity and technology risk profile Participate in the evaluation and management of cybersecurity risks related to third-party suppliers involved in technology and business projects Advises on remediation of regulatory findings, correction of any inconsistencies and monitors resolution. Manage, oversee and contribute to targeted risk reviews designed to evaluate information risks and their effective and sustainable mitigation Perform review and challenge of first line of defense risk management processes, data and outcomes (e.g. risk assessments, control evaluations, risk metrics, mitigation plans, risk acceptances etc.) and communicate risk opinions at various levels of management Analyze risk data from various sources (e.g. external events, control deficiencies, risk register etc.) to identify and measure levels of risk, concentration, trends and patterns Participate in the review and challenge of scenario for crisis management exercises, especially where there is a cyber component Support process for constructive engagement across the Lines of Defense regarding differences or conflicts in risk appetite, risk metric determination or evaluation, issue severity or other areas of dispute Own individual delivery timelines and develop materials to ensure second line of defense independent opinion appropriately represented during committee meetings, external exams and internal audits. Ensure all activities and deliverables achieve their timeliness, quality and accuracy service levels. Collaborate with other second line of defense functions such as Operational Risk, Model Risk, Compliance etc. on common priorities and strategic initiatives Provides second line of defense leadership and subject matter expertise during response to major technology or cyber incidents including cyber-security related privacy events and coordinate second line of defense engagement and response of incident / crisis managers What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree in a technical discipline or equivalent work experience: Computer Science, Information Technology, Information Systems, Information Security. Req Master's Degree in related technical disciplines. Pref Professional Certifications in Cybersecurity. Req. Professional Certifications in Cloud Security (AWS, Azure). Pref Work Experience: Practitioner and management experience in one or more areas of Cybersecurity Risks Overall professional experience of 15+ years or more in cybersecurity risk management roles in a matrix organization Experience in Cybersecurity risk consulting in the financial services sector, Cyber security audit, Chief Information Security Officer / Deputy or in a similar second line of defense role is highly preferred Experience within a highly regulated environment such as the financial services industry and knowledge of the current and evolving regulatory landscape is necessary Experience leading high performance teams Skills and Abilities: Strong understanding of technology infrastructure, information security, and enterprise resilience Experience with developing and implementing technology & cyber risk oversight programs, preferably in a 2nd or 3rd line of defense Demonstrated leadership skills and ability to coordinate oversight activities across different teams Knowledge of current and evolving regulatory requirements and industry best practices in technology and cybersecurity risk management Strong Leadership Experience Technical skills (incl . click apply for full job details
10/02/2025
Full time
Director, Cyber and Digital Risk Management Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Director, Cyber and Digital Risk Management m onitors activities to minimize the company's exposure to information security risks. Activities may include 2nd line of defense independent assurance over technical cyber risk analysis, risk identification and remediation. The incumbent shall support the preservation of digital trust and ensure that the oversight is adequate to minimize compliance and regulatory risk by resolving issues and ensuring adherence to industry good practice frameworks, company and legal standards. The Director is responsible for ensuring that the company's activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions, as they relate to the management of cyber and digital risks. The Director, Cyber and Digital Risk Management at Santander US and Santander Bank NA is responsible for independent risk management and assurance activities over the assigned business area's technology footprint covering Information Security, Cyber Resilience, Cyber Fraud and Data Security (incl. Retention and Disposal) as part of the second line of defense Technology Risk Management organization. The incumbent develops and maintains an effective Information Security Risk oversight program that enables the assigned business area to comprehensively identify, assess, mitigate, manage, monitor and report technology risk, including performing technical risk reviews of identified domains. This role is established in the second line of defense and requires collaboration across CISO, Data Office, IT, Operational Risk, Internal Audit and other relevant functional stakeholders within the organization in the management of Cybersecurity risks. An excellent understanding of the evolving regulatory landscape in the US and EU are vital for success in this role. The day-to-day focus may vary depending on the requirements of the overall second line of defense program priorities directed by the Head of Technology Risk and may include: planned or ad-hoc technical risk review and challenge, review of Technology or Business initiatives, Ongoing risk monitoring activities, Risk reporting, development of technical risk framework and methodologies. The team to support the oversight of cybersecurity risks will comprise of individuals aligned against the core coverage areas noted above. This is an individual contributor role but will require people and stakeholder management skills to operate effectively in a 2nd line of defense role in a matrix organization. Key Responsibilities: Establish themselves as the second line of defense subject matter expert for key stakeholders in the management of cybersecurity and technology risks across all operating entities Prepare information to enable governance committees / working groups in the management oversight of cybersecurity and technology risks Participate in relevant governance committees and working groups as a delegate of the Head of Technology, including the Operational Risk Committee, Technology Executive Working Group, Information Security & Data Management Committee, Architectural Review Board, AI Enablement Working Group Initiate timely escalations to the Sr. Director, Cyber & Digital Risk and to the leadership team Identify and assess cybersecurity risks and counsel business units managers, CISO and/or IT GRC stakeholders on risk management issues to ensure awareness and accountability for cybersecurity risks Oversee ongoing oversight of the firm's information risk footprint through ongoing monitoring, formal review and challenge activities, targeted risk reviews, technology policy and standard assurance, and other activities e.g., transformation review and challenge. Contribute to the updating of existing policies and framework or develop new ones that steer the safe and sound adoption of technologies across the organization Participate in the independent and ongoing risk oversight of key technology components of the firm's digital transformation initiatives. Implement and sustain independent risk oversight coverage of the cloud operating platform and vendor software development activities. Work across the lines of defense to recommend strategies that effectively treat risks within the risk appetite Monitor external trends and evaluate potential impacts to business strategy; provide documented analytical insights of the risk horizon, while ensuring a sound operational and compliance control environment through establishment of a system of effective and sustainable internal controls Participate in evaluation of new products / Business changes / projects and assess related information risks and impact to the cybersecurity and technology risk profile Participate in the evaluation and management of cybersecurity risks related to third-party suppliers involved in technology and business projects Advises on remediation of regulatory findings, correction of any inconsistencies and monitors resolution. Manage, oversee and contribute to targeted risk reviews designed to evaluate information risks and their effective and sustainable mitigation Perform review and challenge of first line of defense risk management processes, data and outcomes (e.g. risk assessments, control evaluations, risk metrics, mitigation plans, risk acceptances etc.) and communicate risk opinions at various levels of management Analyze risk data from various sources (e.g. external events, control deficiencies, risk register etc.) to identify and measure levels of risk, concentration, trends and patterns Participate in the review and challenge of scenario for crisis management exercises, especially where there is a cyber component Support process for constructive engagement across the Lines of Defense regarding differences or conflicts in risk appetite, risk metric determination or evaluation, issue severity or other areas of dispute Own individual delivery timelines and develop materials to ensure second line of defense independent opinion appropriately represented during committee meetings, external exams and internal audits. Ensure all activities and deliverables achieve their timeliness, quality and accuracy service levels. Collaborate with other second line of defense functions such as Operational Risk, Model Risk, Compliance etc. on common priorities and strategic initiatives Provides second line of defense leadership and subject matter expertise during response to major technology or cyber incidents including cyber-security related privacy events and coordinate second line of defense engagement and response of incident / crisis managers What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree in a technical discipline or equivalent work experience: Computer Science, Information Technology, Information Systems, Information Security. Req Master's Degree in related technical disciplines. Pref Professional Certifications in Cybersecurity. Req. Professional Certifications in Cloud Security (AWS, Azure). Pref Work Experience: Practitioner and management experience in one or more areas of Cybersecurity Risks Overall professional experience of 15+ years or more in cybersecurity risk management roles in a matrix organization Experience in Cybersecurity risk consulting in the financial services sector, Cyber security audit, Chief Information Security Officer / Deputy or in a similar second line of defense role is highly preferred Experience within a highly regulated environment such as the financial services industry and knowledge of the current and evolving regulatory landscape is necessary Experience leading high performance teams Skills and Abilities: Strong understanding of technology infrastructure, information security, and enterprise resilience Experience with developing and implementing technology & cyber risk oversight programs, preferably in a 2nd or 3rd line of defense Demonstrated leadership skills and ability to coordinate oversight activities across different teams Knowledge of current and evolving regulatory requirements and industry best practices in technology and cybersecurity risk management Strong Leadership Experience Technical skills (incl . click apply for full job details
Benefit Design and System Support Analyst We wanted a PBM that worked better so we created one. Liviniti , the leading disruptor in the PBM industry, simplifies the complexities of navigating through the Pharmacy Benefit Manager world by offering a value-added approach to ensure the employer absolute freedom, control, and choice to their health plan structure without compromising patient experiences and outcomes. We improve healthcare and reduce rising prescription costs for employers and their employees. We are looking for individuals who are passionate, strong, and committed to developing systems and service solutions that promote our business goals and commitments. Liviniti is searching for incredible talent! We continue to experience accelerated growth in a rapidly changing industry. There's never been a better time to join our team. We are currently seeking a Benefit Design and System Support Analyst. This is a remote position. Role and Responsibilities The Benefit Design and System Support Analyst provides Liviniti employees and customers with comprehensive knowledge of the claim processing system. This includes answering questions and assisting with problem resolution. Manages tickets within a ticketing system; troubleshoots and resolves tickets that are placed in the claims processing queues in a timely manner. Adjudicates information on multiple software platforms. Enforces procedures that are put in place by the Benefit Design Supervisor, Director of Claims Processing, and other Leadership. Identifies and corrects Benefit Design errors within the claims processor based on client documentation. This may include performing financial audits on the error(s) found and determining impact for the client and/or Southern Scripts. Provides and potentially presents audit findings to Account Management and, on occasion, the Leadership team. Facilitates benefit designs for new clients within the claims processor based off of documentation. Communicates with the Implementation team to discuss and/or ask questions regarding benefit designs for new clients. Communicates with the EDI team to discuss and/or ask questions regarding various data files. Communicates with the Clinical team to discuss and/or ask questions regarding clinical edits that are active for current clients. Works in conjunction with the Clinical team to input information into the claims processor and makes updates based on extensive testing to ensure the clinical request is to appropriate specifications. Communicates with the Account Management team to facilitate benefit design updates and obtain appropriate documentation for current clients. Assists Customer Service Representatives with troubleshooting and resolving issues within our claims processor, when appropriate. Works in conjunction with an external programming team to analyze and resolve programming error(s) within our claims processor. Participates in developing additional quality assurance for internal processes. Plays an active role in evaluating quality standards from an objective point of view and ensuring the proper checks and balances are applied to all parts of the Claims Processing procedures. Abides by all obligations under HIPAA related to Protected Health Information (PHI). If a HIPAA violation is discovered, whether individually or by another, reports the violation to the Compliance Officer and/or Human Resources. Attends, completes, and demonstrates competency in all required HIPAA Training offered by the company. Flexibility to understand, appreciate and embrace that the job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. What We Have to Offer Our benefits package is designed to keep our employees happy and healthy - physically, mentally and financially. Medical, Dental, Vision insurance Disability and Life insurance Employee Assistance Program Generous Paid-Time Off Annual Reviews and Development Plans Retirement Plan with company match immediately 100% vested Required Skills and Competencies Organization Time Management Strong Problem-Solving Skills Strong communication/collaboration skills Easily adapt to and learn new technology and skills Thoroughness Supervisory Responsibility This position has no supervisory responsibilities. Position Type and Expected Hours of Work This is a full-time salaried position. Days and hours of work are Monday through Friday; 40+ hours a week, with occasional after-hours or weekend duties. Position can be remote or onsite. Travel No travel expected for this position. Qualifications and Education Requirements Associate or Bachelor's degree preferred. 2 to 3 years' previous experience working in PBM environment, health plan, pharmacy chain, or managed care services organization in a Systems or Plan Design capacity. Intermediate or advanced proficiency with MS Excel, Word, PowerPoint, Outlook Excellent verbal and written communication skills, establishing rapport and working with others. Liviniti, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Liviniti complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Liviniti expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liviniti employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/V/D PIb3b00b1b2ffe-0112
10/01/2025
Full time
Benefit Design and System Support Analyst We wanted a PBM that worked better so we created one. Liviniti , the leading disruptor in the PBM industry, simplifies the complexities of navigating through the Pharmacy Benefit Manager world by offering a value-added approach to ensure the employer absolute freedom, control, and choice to their health plan structure without compromising patient experiences and outcomes. We improve healthcare and reduce rising prescription costs for employers and their employees. We are looking for individuals who are passionate, strong, and committed to developing systems and service solutions that promote our business goals and commitments. Liviniti is searching for incredible talent! We continue to experience accelerated growth in a rapidly changing industry. There's never been a better time to join our team. We are currently seeking a Benefit Design and System Support Analyst. This is a remote position. Role and Responsibilities The Benefit Design and System Support Analyst provides Liviniti employees and customers with comprehensive knowledge of the claim processing system. This includes answering questions and assisting with problem resolution. Manages tickets within a ticketing system; troubleshoots and resolves tickets that are placed in the claims processing queues in a timely manner. Adjudicates information on multiple software platforms. Enforces procedures that are put in place by the Benefit Design Supervisor, Director of Claims Processing, and other Leadership. Identifies and corrects Benefit Design errors within the claims processor based on client documentation. This may include performing financial audits on the error(s) found and determining impact for the client and/or Southern Scripts. Provides and potentially presents audit findings to Account Management and, on occasion, the Leadership team. Facilitates benefit designs for new clients within the claims processor based off of documentation. Communicates with the Implementation team to discuss and/or ask questions regarding benefit designs for new clients. Communicates with the EDI team to discuss and/or ask questions regarding various data files. Communicates with the Clinical team to discuss and/or ask questions regarding clinical edits that are active for current clients. Works in conjunction with the Clinical team to input information into the claims processor and makes updates based on extensive testing to ensure the clinical request is to appropriate specifications. Communicates with the Account Management team to facilitate benefit design updates and obtain appropriate documentation for current clients. Assists Customer Service Representatives with troubleshooting and resolving issues within our claims processor, when appropriate. Works in conjunction with an external programming team to analyze and resolve programming error(s) within our claims processor. Participates in developing additional quality assurance for internal processes. Plays an active role in evaluating quality standards from an objective point of view and ensuring the proper checks and balances are applied to all parts of the Claims Processing procedures. Abides by all obligations under HIPAA related to Protected Health Information (PHI). If a HIPAA violation is discovered, whether individually or by another, reports the violation to the Compliance Officer and/or Human Resources. Attends, completes, and demonstrates competency in all required HIPAA Training offered by the company. Flexibility to understand, appreciate and embrace that the job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. What We Have to Offer Our benefits package is designed to keep our employees happy and healthy - physically, mentally and financially. Medical, Dental, Vision insurance Disability and Life insurance Employee Assistance Program Generous Paid-Time Off Annual Reviews and Development Plans Retirement Plan with company match immediately 100% vested Required Skills and Competencies Organization Time Management Strong Problem-Solving Skills Strong communication/collaboration skills Easily adapt to and learn new technology and skills Thoroughness Supervisory Responsibility This position has no supervisory responsibilities. Position Type and Expected Hours of Work This is a full-time salaried position. Days and hours of work are Monday through Friday; 40+ hours a week, with occasional after-hours or weekend duties. Position can be remote or onsite. Travel No travel expected for this position. Qualifications and Education Requirements Associate or Bachelor's degree preferred. 2 to 3 years' previous experience working in PBM environment, health plan, pharmacy chain, or managed care services organization in a Systems or Plan Design capacity. Intermediate or advanced proficiency with MS Excel, Word, PowerPoint, Outlook Excellent verbal and written communication skills, establishing rapport and working with others. Liviniti, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Liviniti complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Liviniti expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liviniti employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/V/D PIb3b00b1b2ffe-0112
At Sentry, we're more than just insurance-and we can offer you more than just a job. We want you to enjoy a career with us, where you're in the driver's seat of your career path with access to resources to help you succeed personally and professionally. The Director of Project Management is responsible for the operation of Sentry's centralized, Project Management Office and is responsible for managing the continuing development and implementation of the PMO strategy, Project management lifecycle methodology, and aligning the PMO vision with the overall organizational vision. What You'll Do You'll be a valuable contributor to our team. As a Sentry associate, we believe in your skills and knowledge. Your input and participation matters. You'll have the opportunity to: Innovate: Through our agile development process, you'll have the opportunity to apply your creativity and innovation to drive new solutions. Learn: Sentry provides several resources to help you further your career and continue your personal development, including Sentry University, LinkedIn Learning, and peer-led educational sessions and communities. Grow: Sentry provides many opportunities to grow in your career. Through meaningful, ongoing conversations around growth and development, we encourage all associates to take ownership in their career path. Contribute: As the Director of Project Management, you will: Oversee and lead project management staff to ensure the team meets or exceeds customer expectations. Assign project management staff to projects based upon skill requirements and availability. Administer human resource-related activities including timely performance and salary reviews and ensure all subordinates adhere to human resources policies and practices. Select, develop, motivate, and recognize staff. Determine the need for outsourcing of projects, reviews the resources available and selects a vendor to meet the project needs. Participate in overall strategic project budgeting, CBA creation, and cross-project resource management. Manage the IT project pipeline to ensure projects are not held up by bottlenecks, project priorities are adjusted based upon business needs, and adequate attention is given to projects. Responsible for developing, implementing and maintaining the standard processes and procedures to be used in the delivery of projects, including Systems Development Life Cycle (SDLC), urgent project methodology, and quality assurance principles. Develop and maintain standard project management tools, including a central project repository, time tracking, requirements database, etc. Mature a PMO practice that involves complex system development and business projects. Prepare, in conjunction with the Project Manager and project team, a formal proposal and recommendation for each project. Review the project work plan which includes identification of all tasks and development of a timetable in which each task is to be accomplished. Ensure that the appropriate project analysis steps have been completed for each project, including problem and solution statements, as well as scope and size definitions. What it Takes: Bachelors Degree or equivalent work experience. Minimum 8 years of related work experience. Degree in Information Technology, industrial engineering or project management. Previous experience in a Project Management role. Previous experience in a supervisory role or training in supervisory skills beneficial. Analytical ability to research, develop and make conclusive decisions. Good human relations and communications skills. Organization, leadership, and people management skills. If you have experience in the skills listed above, please consider joining our Sentry team! What You'll Receive You can enjoy a complete benefits package, including generous paid time off, 8% 401(k) match, matching charitable gift program, bonus plan based on company performance, meal stipends, associate discounts, volunteer time off and more! You want a positive work/life balance. Our hybrid work model allows you to enjoy the benefits of working from home on Monday and Friday, but also provides the opportunity for team building and collaboration when working in the office on Tuesday, Wednesday, and Thursday. To help you work effectively and comfortably in both locations, we provide you with equipment to work at home and in the office. About Sentry Our Background: We're part of one of the largest and most financially secure mutual insurance groups in the nation. We've earned an A+ rating from AM Best every year since 1992. Our associates bring together diverse backgrounds, experiences, and skillsets to make Sentry who we are. We're honored to earn a spot on Forbes list of America's Best Midsize Employers, joining a select group of 400 companies. We're in the business of helping others, and that includes the communities where we live and work. Our annual United Way campaign has raised more than $1 million for the past several years. Our Stevens Point campus offers a full-service fitness center, swimming pool, basketball and racquetball courts, auto center, credit union, on-site Aspirus clinic, restaurants, boutique hotel, and the award-winning SentryWorld golf course. How You'll Apply We'd love for you to join us. Please complete your online application and upload your resume on our Careers site. If you have applied with us before, you only need to provide your email address and password. If this is your first time applying with Sentry, please create an account. If you have specific questions regarding the position, application process, or are interested in learning more about Sentry, please reach out to Katelynne Rivera, Talent Acquisition Specialist Sr. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. Get ready to own your future at Sentry. Your opportunity awaits. Talent Acquisition Specialist Thank you for your interest in Sentry! Katelynne Rivera Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
10/01/2025
Full time
At Sentry, we're more than just insurance-and we can offer you more than just a job. We want you to enjoy a career with us, where you're in the driver's seat of your career path with access to resources to help you succeed personally and professionally. The Director of Project Management is responsible for the operation of Sentry's centralized, Project Management Office and is responsible for managing the continuing development and implementation of the PMO strategy, Project management lifecycle methodology, and aligning the PMO vision with the overall organizational vision. What You'll Do You'll be a valuable contributor to our team. As a Sentry associate, we believe in your skills and knowledge. Your input and participation matters. You'll have the opportunity to: Innovate: Through our agile development process, you'll have the opportunity to apply your creativity and innovation to drive new solutions. Learn: Sentry provides several resources to help you further your career and continue your personal development, including Sentry University, LinkedIn Learning, and peer-led educational sessions and communities. Grow: Sentry provides many opportunities to grow in your career. Through meaningful, ongoing conversations around growth and development, we encourage all associates to take ownership in their career path. Contribute: As the Director of Project Management, you will: Oversee and lead project management staff to ensure the team meets or exceeds customer expectations. Assign project management staff to projects based upon skill requirements and availability. Administer human resource-related activities including timely performance and salary reviews and ensure all subordinates adhere to human resources policies and practices. Select, develop, motivate, and recognize staff. Determine the need for outsourcing of projects, reviews the resources available and selects a vendor to meet the project needs. Participate in overall strategic project budgeting, CBA creation, and cross-project resource management. Manage the IT project pipeline to ensure projects are not held up by bottlenecks, project priorities are adjusted based upon business needs, and adequate attention is given to projects. Responsible for developing, implementing and maintaining the standard processes and procedures to be used in the delivery of projects, including Systems Development Life Cycle (SDLC), urgent project methodology, and quality assurance principles. Develop and maintain standard project management tools, including a central project repository, time tracking, requirements database, etc. Mature a PMO practice that involves complex system development and business projects. Prepare, in conjunction with the Project Manager and project team, a formal proposal and recommendation for each project. Review the project work plan which includes identification of all tasks and development of a timetable in which each task is to be accomplished. Ensure that the appropriate project analysis steps have been completed for each project, including problem and solution statements, as well as scope and size definitions. What it Takes: Bachelors Degree or equivalent work experience. Minimum 8 years of related work experience. Degree in Information Technology, industrial engineering or project management. Previous experience in a Project Management role. Previous experience in a supervisory role or training in supervisory skills beneficial. Analytical ability to research, develop and make conclusive decisions. Good human relations and communications skills. Organization, leadership, and people management skills. If you have experience in the skills listed above, please consider joining our Sentry team! What You'll Receive You can enjoy a complete benefits package, including generous paid time off, 8% 401(k) match, matching charitable gift program, bonus plan based on company performance, meal stipends, associate discounts, volunteer time off and more! You want a positive work/life balance. Our hybrid work model allows you to enjoy the benefits of working from home on Monday and Friday, but also provides the opportunity for team building and collaboration when working in the office on Tuesday, Wednesday, and Thursday. To help you work effectively and comfortably in both locations, we provide you with equipment to work at home and in the office. About Sentry Our Background: We're part of one of the largest and most financially secure mutual insurance groups in the nation. We've earned an A+ rating from AM Best every year since 1992. Our associates bring together diverse backgrounds, experiences, and skillsets to make Sentry who we are. We're honored to earn a spot on Forbes list of America's Best Midsize Employers, joining a select group of 400 companies. We're in the business of helping others, and that includes the communities where we live and work. Our annual United Way campaign has raised more than $1 million for the past several years. Our Stevens Point campus offers a full-service fitness center, swimming pool, basketball and racquetball courts, auto center, credit union, on-site Aspirus clinic, restaurants, boutique hotel, and the award-winning SentryWorld golf course. How You'll Apply We'd love for you to join us. Please complete your online application and upload your resume on our Careers site. If you have applied with us before, you only need to provide your email address and password. If this is your first time applying with Sentry, please create an account. If you have specific questions regarding the position, application process, or are interested in learning more about Sentry, please reach out to Katelynne Rivera, Talent Acquisition Specialist Sr. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. Get ready to own your future at Sentry. Your opportunity awaits. Talent Acquisition Specialist Thank you for your interest in Sentry! Katelynne Rivera Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
About Us At The Crossroads Center, we are committed to empowering individuals and transforming communities through compassionate, evidence-based substance use and behavioral health treatment. Our Medication Assisted Treatment (MAT) programs are at the heart of this mission by offering a lifeline to those battling opioid use disorder. We're seeking a dynamic, experienced leader to join our team as the Director, Medication Assisted Program. This is a unique opportunity to shape a high-impact outpatient Medical Assisted Treatment program, ensure clinical excellence, and build innovative, patient-centered services that change lives. What You'll Do: As the MAT Program Director, you will provide strategic oversight and clinical leadership for all MAT services across The Crossroads Center. This includes methadone, buprenorphine products, naltrexone/Vivitrol, and naloxone. You will lead a multidisciplinary team, collaborate with stakeholders, and drive continuous improvement in care quality and compliance. Supervisory Responsibilities if applicable : Registered Nurses (RNs) and Licensed Practical Nurses (LPNs) Key Responsibilities: Lead with a patient-first, Recovery-Oriented Systems of Care approach. Cultivate a culture of safety, equity, and trust among participants, families, and staff. Monitor and improve performance to ensure high-quality, evidence-based treatment delivery. Ensure compliance with all federal, state, and local regulations and accreditation standards. Lead program development and strategic expansion of MAT services. Support and train clinical and administrative staff across MAT levels of care. Act as a subject matter expert and resource to organizational leadership and external partners. Ensure data-driven decision making and proactive quality improvement. Maintain program excellence through clinical oversight, contract administration, and compliance tracking. Prepare reports for the Governing Body and contribute to strategic planning and vision alignment. What You Bring: Bachelor's degree in a clinical specialty or related field required. Master's degree preferred. Active Registered Nurse license in Ohio required. Certified Addictions Registered Nurse (CARN) preferred. Experience 5+ years in outpatient medication assisted treatment program (MAT). Proven leadership in large-scale MAT programs, including methadone, buprenorphine, naltrexone, and naloxone. Supervisory experience in a clinical setting. Strong understanding of behavioral health modalities: CBT, DBT, Trauma-Informed Care, etc. Skills: Excellent communication and team-building skills. Knowledge of DSM-V, therapeutic documentation, and regulatory compliance. Ability to manage both clinical and administrative operations. Proficient in data-driven decision-making and quality assurance. Work Environment & Physical Demands: While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. (The employee must occasionally lift and/or move up to 15 pounds). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry is required. Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PIb5b2ee6b5-
10/01/2025
Full time
About Us At The Crossroads Center, we are committed to empowering individuals and transforming communities through compassionate, evidence-based substance use and behavioral health treatment. Our Medication Assisted Treatment (MAT) programs are at the heart of this mission by offering a lifeline to those battling opioid use disorder. We're seeking a dynamic, experienced leader to join our team as the Director, Medication Assisted Program. This is a unique opportunity to shape a high-impact outpatient Medical Assisted Treatment program, ensure clinical excellence, and build innovative, patient-centered services that change lives. What You'll Do: As the MAT Program Director, you will provide strategic oversight and clinical leadership for all MAT services across The Crossroads Center. This includes methadone, buprenorphine products, naltrexone/Vivitrol, and naloxone. You will lead a multidisciplinary team, collaborate with stakeholders, and drive continuous improvement in care quality and compliance. Supervisory Responsibilities if applicable : Registered Nurses (RNs) and Licensed Practical Nurses (LPNs) Key Responsibilities: Lead with a patient-first, Recovery-Oriented Systems of Care approach. Cultivate a culture of safety, equity, and trust among participants, families, and staff. Monitor and improve performance to ensure high-quality, evidence-based treatment delivery. Ensure compliance with all federal, state, and local regulations and accreditation standards. Lead program development and strategic expansion of MAT services. Support and train clinical and administrative staff across MAT levels of care. Act as a subject matter expert and resource to organizational leadership and external partners. Ensure data-driven decision making and proactive quality improvement. Maintain program excellence through clinical oversight, contract administration, and compliance tracking. Prepare reports for the Governing Body and contribute to strategic planning and vision alignment. What You Bring: Bachelor's degree in a clinical specialty or related field required. Master's degree preferred. Active Registered Nurse license in Ohio required. Certified Addictions Registered Nurse (CARN) preferred. Experience 5+ years in outpatient medication assisted treatment program (MAT). Proven leadership in large-scale MAT programs, including methadone, buprenorphine, naltrexone, and naloxone. Supervisory experience in a clinical setting. Strong understanding of behavioral health modalities: CBT, DBT, Trauma-Informed Care, etc. Skills: Excellent communication and team-building skills. Knowledge of DSM-V, therapeutic documentation, and regulatory compliance. Ability to manage both clinical and administrative operations. Proficient in data-driven decision-making and quality assurance. Work Environment & Physical Demands: While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. (The employee must occasionally lift and/or move up to 15 pounds). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry is required. Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PIb5b2ee6b5-
Patient Services Rep II - Mobile, AL - Monday-Friday - 7:30-4:30 Job Summary The Patient Services Representative II (PSR II) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate. Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10.Assist with compilation and submission of monthly statistics and data. 11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12.Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13.Travel to Territory Manager meeting if held off-site or off normal shift. 14.Participate on special projects and teams. 15.Stay-up-to date on company communications and assist with the distribution of technical information to the work group. 16.Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standing Operating Procedure (SOP). 17.With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures. 18.Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur. 19.Assist with the preparation of schedules for the assigned work group or PSC's. 20.Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur. 21.Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required. 22.Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. 23.Ensure facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance. 24.Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor. Job Requirements 1.Ability to provide quality, error free work in a fast-paced environment. 2.Ability to work independently with minimal on-site supervision. 3.Excellent phlebotomy skills to include pediatric and geriatric. 4.Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5.Committed to all Quest Diagnostics Policies & Procedures including Company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6.Must be able to make decisions based on established procedures and exercise good judgment. 7.Must have reliable transportation, valid driver license, and clean driving record, if applicable. 8.Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice. 9.Capable of handling multiple priorities in a high volume setting. 10.Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business. Physical Requirements 1.Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2.Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3.Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4.Position requires travel. 5.Extensive use of phone and PC. 6.Fine dexterity with hands/steadiness. 7.Talking. 8.Walking. 9.Balancing. 10.Bending/kneeling. 11.Pushing/pulling. 12.Reaching/twisting. [All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.] Required Education 1.High school diploma or equivalent. 2.Medical training: medical assistant or paramedic training preferred. 3.Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience 1.Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. 2.Minimum 2 years in a Patient Service Center environment preferred. 3.Customer service in a retail or service environment preferred. 4.Keyboard/data entry experience. req89645
02/27/2022
Full time
Patient Services Rep II - Mobile, AL - Monday-Friday - 7:30-4:30 Job Summary The Patient Services Representative II (PSR II) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate. Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services. 4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. 5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information. 6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order. 7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. 8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions. 9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. 10.Assist with compilation and submission of monthly statistics and data. 11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 12.Complete training courses and keep up-to-date with the latest phlebotomy techniques. 13.Travel to Territory Manager meeting if held off-site or off normal shift. 14.Participate on special projects and teams. 15.Stay-up-to date on company communications and assist with the distribution of technical information to the work group. 16.Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standing Operating Procedure (SOP). 17.With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures. 18.Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur. 19.Assist with the preparation of schedules for the assigned work group or PSC's. 20.Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur. 21.Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required. 22.Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines. 23.Ensure facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance. 24.Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor. Job Requirements 1.Ability to provide quality, error free work in a fast-paced environment. 2.Ability to work independently with minimal on-site supervision. 3.Excellent phlebotomy skills to include pediatric and geriatric. 4.Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. 5.Committed to all Quest Diagnostics Policies & Procedures including Company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles. 6.Must be able to make decisions based on established procedures and exercise good judgment. 7.Must have reliable transportation, valid driver license, and clean driving record, if applicable. 8.Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice. 9.Capable of handling multiple priorities in a high volume setting. 10.Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business. Physical Requirements 1.Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance. 2.Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination. 3.Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day. 4.Position requires travel. 5.Extensive use of phone and PC. 6.Fine dexterity with hands/steadiness. 7.Talking. 8.Walking. 9.Balancing. 10.Bending/kneeling. 11.Pushing/pulling. 12.Reaching/twisting. [All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.] Required Education 1.High school diploma or equivalent. 2.Medical training: medical assistant or paramedic training preferred. 3.Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience 1.Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. 2.Minimum 2 years in a Patient Service Center environment preferred. 3.Customer service in a retail or service environment preferred. 4.Keyboard/data entry experience. req89645
The Sr Director of Operations is responsible to the Regional Vice President for operational oversight and administration of dialysis services within a specified Market Service Area (MSA). *Senior Director Operations* *About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* The Sr Director of Operations is responsible to the Regional Vice President for operational oversight and administration of dialysis services within a specified Market Service Area (MSA). The Operations Senior Director is a member of the dialysis team and leads and supports both the strategic and quality plans for a specific MSA of operations. The Sr Director of Operations provides supervision, mentoring and coaching to Center Managers within the MSA in all areas of responsibilities especially in quality and operations. Quality services are defined and measured for all patients based on the direction and guidance of the Chief Medical Officer (CMO). The Senior Director of Operations works collaboratively with the Medical Director(s) and Center Manager of each center to resolve issues and improve the overall performance of center. The Senior Director of Operations provides guidance and support to the local Quality Assurance Performance Improvement (QAPI) program including the patient experience. The Senior Director of Operations maintains a strong working relationship with physicians, medical practices and payers within their business area. The Senior Director of Operations works collaboratively with Medical Affairs and Business Development staff and other corporate departments to define, implement and evaluate corporate initiatives, and responds to specific direction from the Executive Team. The person in this position, if assigned to oversee a center with a DADS license, may also be designated as the Alternate Administrator, Alternate Supervising Nurse, or Director of Nursing. Essential Functions : *Operations* Market Service Area and Dialysis Center Leadership * Provides supervision, mentoring and advice to the Center Managers * Provides leadership and direction in the opening of new centers * Encourages and develops leadership at all levels of the organization * Provides corporate visibility and shares corporate communication with centers * Facilitates center management and the technical team in problem solving facility and supply issues/concerns * Supports matrix management as it functions with ancillary services including administrative functions, social work, nutrition, and quality * In absence of the Regional Vice President, the Senior Director of Operations has the authority to carry out responsibilities of the Regional Vice President for the MSA Employee Management * Plans and promotes all levels of staff involvement in the operations * Develops a recruitment and retention plan for the region with HR * Provides direction and supervision of hiring and disciplinary action at the center level and consults Human Resources when necessary * Reviews focal reviews with Center Managers, working collaboratively in assessing performance and setting goals * Utilizes the pyramid as a teaching tool for Clinical Management on staff development and retention * Monitors staff education and training programs * Promotes teamwork by offering information, advice, and assistance to all staff members in a positive, courteous, and cooperative manner * Contributes to Satellite being employer of choice Financial Oversight * Prepares and monitors, in collaboration with the Finance Department and clinical management staff, the operating and capital budgets for each center * Ensures that established financial targets are met * Works with Finance to support vendor contracts * Monitors the use of company guidelines for staffing ratios/patient scheduling * Identifies opportunities for cost savings in labor and supplies Regulatory Oversight * Ensures that centers operate in compliance with all State and Federal regulations, especially the CMS Conditions for Coverage for End Stage Renal Disease Facilities (Code of Federal Regulations 42, Federal Register of April 15, 2008) and the DHS Interpretive Guidelines * Ensures that Texas centers with a license from the Department of Aging and Disability Services ("DADS"), operate in compliance with all State and Federal regulations, including the Texas Administrative Code ("TAC"), Title 40, Part 1, Chapter 97 * Ensures that centers are in compliance with the submission of accurate data and other information to governing agencies (e.g. ESRD Networks) in a timely manner * Participates in mock surveys and holds Center Manager accountable for performance plans * Attends Governing Board Review at least twice a year at each center *Quality Assurance/Improvement/Outcomes* Quality Assurance/Improvement * Ensures and directs the quality programs of each center, to assure that Satellite QA/QI targets are met and standards of patient care are practiced * Works directly with the Director of Quality to coach and monitor the Center Managers in quality and improvement * Ensures quarterly QAPI meetings are held at each center and attends as needed * Provides new ideas and products to the Regional Vice President, CMO and Quality leadership Patient Care * Supports and contributes to the standardization of Satellite Policies & Procedures (P&Ps) * Coaches the Center Manager in the delivery of safe and effective patient care * Ensures that documentation and medical records practices are followed according to Satellite policy Customer Service/Patient Experience * Ensures that Center Managers are coordinating and delivering efficient services * Support Patient Experience with surveys and action plans to improve experience * Work with all aspects of Patient Experience: * Physician /patient relationship * Patient involvement/knowledge * Perception of staff awareness and compassion * Monitors and evaluates employee and provider satisfaction * Directs customer service standards and practices * Builds strong teams to support quality of care * Embraces and encourages the patient experience through education and feedback * Ensure staff awareness and participation in patient experience * Works directly with Medical Director to address communication with all physicians: * Responds to concerns or issues immediately and appropriately * Supports and coaches Medical Director in utilizing an effective QAPI process * Communicates clearly, concisely, collaboratively, and non-defensively with colleagues, direct reports, corporate staff, corporate management and Center staff * Builds and maintains relationships with key customers (Kaiser, HMOs, PPOs, etc.) * Conducts routine meetings with payers to improve communication and service * Ensures compliance with oversight and regulatory needs of the provider *Business Area Relationships* Strategic Planning * Understands and drives organic growth within a geographic area * Communicates market share trends and growth opportunities to Business Development * Monitors occupancy of centers and makes recommendations on expansion or reduction in capacity * Establishes relationships with key stakeholders in region (hospitals, payers, physicians, case managers, discharge planners, etc.) * Investigates innovative practices to differentiate Satellite from competitors Physician/ Payer Relationships * Builds and nurtures Physician's relationship with Medical Director and all referring physicians * Looks for opportunities to align new physicians with Satellite * Responds to requests and ideas on a routine basis * Participates in physician meetings or conferences * Extends knowledge and support to resolve both patient and administrative issues * Works with payers to address their needs or concerns * Listens to new ideas or ways to improve Satellite services *Corporate Direction* Business Plan * Directs the strategic plan for the business region * Updates demographics of each center * Maintains a market awareness of providers, competitors, or other business opportunities * Works with business development to enhance market development * Develops and nurtures provider partnerships * Builds and support physician relationships Supports Quality Plan * Working with colleagues..... click apply for full job details
09/24/2021
The Sr Director of Operations is responsible to the Regional Vice President for operational oversight and administration of dialysis services within a specified Market Service Area (MSA). *Senior Director Operations* *About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* The Sr Director of Operations is responsible to the Regional Vice President for operational oversight and administration of dialysis services within a specified Market Service Area (MSA). The Operations Senior Director is a member of the dialysis team and leads and supports both the strategic and quality plans for a specific MSA of operations. The Sr Director of Operations provides supervision, mentoring and coaching to Center Managers within the MSA in all areas of responsibilities especially in quality and operations. Quality services are defined and measured for all patients based on the direction and guidance of the Chief Medical Officer (CMO). The Senior Director of Operations works collaboratively with the Medical Director(s) and Center Manager of each center to resolve issues and improve the overall performance of center. The Senior Director of Operations provides guidance and support to the local Quality Assurance Performance Improvement (QAPI) program including the patient experience. The Senior Director of Operations maintains a strong working relationship with physicians, medical practices and payers within their business area. The Senior Director of Operations works collaboratively with Medical Affairs and Business Development staff and other corporate departments to define, implement and evaluate corporate initiatives, and responds to specific direction from the Executive Team. The person in this position, if assigned to oversee a center with a DADS license, may also be designated as the Alternate Administrator, Alternate Supervising Nurse, or Director of Nursing. Essential Functions : *Operations* Market Service Area and Dialysis Center Leadership * Provides supervision, mentoring and advice to the Center Managers * Provides leadership and direction in the opening of new centers * Encourages and develops leadership at all levels of the organization * Provides corporate visibility and shares corporate communication with centers * Facilitates center management and the technical team in problem solving facility and supply issues/concerns * Supports matrix management as it functions with ancillary services including administrative functions, social work, nutrition, and quality * In absence of the Regional Vice President, the Senior Director of Operations has the authority to carry out responsibilities of the Regional Vice President for the MSA Employee Management * Plans and promotes all levels of staff involvement in the operations * Develops a recruitment and retention plan for the region with HR * Provides direction and supervision of hiring and disciplinary action at the center level and consults Human Resources when necessary * Reviews focal reviews with Center Managers, working collaboratively in assessing performance and setting goals * Utilizes the pyramid as a teaching tool for Clinical Management on staff development and retention * Monitors staff education and training programs * Promotes teamwork by offering information, advice, and assistance to all staff members in a positive, courteous, and cooperative manner * Contributes to Satellite being employer of choice Financial Oversight * Prepares and monitors, in collaboration with the Finance Department and clinical management staff, the operating and capital budgets for each center * Ensures that established financial targets are met * Works with Finance to support vendor contracts * Monitors the use of company guidelines for staffing ratios/patient scheduling * Identifies opportunities for cost savings in labor and supplies Regulatory Oversight * Ensures that centers operate in compliance with all State and Federal regulations, especially the CMS Conditions for Coverage for End Stage Renal Disease Facilities (Code of Federal Regulations 42, Federal Register of April 15, 2008) and the DHS Interpretive Guidelines * Ensures that Texas centers with a license from the Department of Aging and Disability Services ("DADS"), operate in compliance with all State and Federal regulations, including the Texas Administrative Code ("TAC"), Title 40, Part 1, Chapter 97 * Ensures that centers are in compliance with the submission of accurate data and other information to governing agencies (e.g. ESRD Networks) in a timely manner * Participates in mock surveys and holds Center Manager accountable for performance plans * Attends Governing Board Review at least twice a year at each center *Quality Assurance/Improvement/Outcomes* Quality Assurance/Improvement * Ensures and directs the quality programs of each center, to assure that Satellite QA/QI targets are met and standards of patient care are practiced * Works directly with the Director of Quality to coach and monitor the Center Managers in quality and improvement * Ensures quarterly QAPI meetings are held at each center and attends as needed * Provides new ideas and products to the Regional Vice President, CMO and Quality leadership Patient Care * Supports and contributes to the standardization of Satellite Policies & Procedures (P&Ps) * Coaches the Center Manager in the delivery of safe and effective patient care * Ensures that documentation and medical records practices are followed according to Satellite policy Customer Service/Patient Experience * Ensures that Center Managers are coordinating and delivering efficient services * Support Patient Experience with surveys and action plans to improve experience * Work with all aspects of Patient Experience: * Physician /patient relationship * Patient involvement/knowledge * Perception of staff awareness and compassion * Monitors and evaluates employee and provider satisfaction * Directs customer service standards and practices * Builds strong teams to support quality of care * Embraces and encourages the patient experience through education and feedback * Ensure staff awareness and participation in patient experience * Works directly with Medical Director to address communication with all physicians: * Responds to concerns or issues immediately and appropriately * Supports and coaches Medical Director in utilizing an effective QAPI process * Communicates clearly, concisely, collaboratively, and non-defensively with colleagues, direct reports, corporate staff, corporate management and Center staff * Builds and maintains relationships with key customers (Kaiser, HMOs, PPOs, etc.) * Conducts routine meetings with payers to improve communication and service * Ensures compliance with oversight and regulatory needs of the provider *Business Area Relationships* Strategic Planning * Understands and drives organic growth within a geographic area * Communicates market share trends and growth opportunities to Business Development * Monitors occupancy of centers and makes recommendations on expansion or reduction in capacity * Establishes relationships with key stakeholders in region (hospitals, payers, physicians, case managers, discharge planners, etc.) * Investigates innovative practices to differentiate Satellite from competitors Physician/ Payer Relationships * Builds and nurtures Physician's relationship with Medical Director and all referring physicians * Looks for opportunities to align new physicians with Satellite * Responds to requests and ideas on a routine basis * Participates in physician meetings or conferences * Extends knowledge and support to resolve both patient and administrative issues * Works with payers to address their needs or concerns * Listens to new ideas or ways to improve Satellite services *Corporate Direction* Business Plan * Directs the strategic plan for the business region * Updates demographics of each center * Maintains a market awareness of providers, competitors, or other business opportunities * Works with business development to enhance market development * Develops and nurtures provider partnerships * Builds and support physician relationships Supports Quality Plan * Working with colleagues..... click apply for full job details