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Director Demand Generation
Quantum Health
Description Location : This position may work remotely anywhere in the United States of America. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement . About the role The Director, Demand Generation will design and execute a comprehensive demand generation strategy to drive awareness, acquire leads, and convert opportunities into revenue. This leader will combine strategic vision with hands-on execution, leveraging best-in-class marketing technology and analytics to scale pipeline growth. They will manage both the growth marketing and marketing operations teams, ensuring alignment of strategy, execution, and measurement. What you'll do Demand Generation Strategy & Leadership Develop and execute a data-driven demand generation strategy aligned to revenue goals, from top-of-funnel lead acquisition to sales conversion. Partner closely with Sales leadership and the Business Development team (BDRs) to ensure marketing campaigns produce high-quality meetings and pipeline opportunities. Define and track marketing-sourced pipeline and bookings KPIs, continuously optimizing programs to maximize ROI. Foster a test-and-learn culture, encouraging curiosity, experimentation, and data-driven decision making to identify the most effective growth levers. Develop and execute account-based marketing (ABM) programs targeting high-value accounts in partnership with Sales. Growth Marketing Programs Lead all paid demand efforts, including paid search, paid social, display advertising, and retargeting. Manage lead flow from the corporate website, ensuring effective conversion paths and seamless lead hand-off to Sales and BDRs. Oversee website optimization for lead generation, including form strategy, conversion paths, and user experience enhancements. Implement and manage A/B testing tools and methodologies to continuously improve conversion rates across campaigns and the website. Integrate field events, trade shows, and sponsorships into the overall demand generation plan to maximize lead capture and ROI. Own webinar programs end-to-end, from content strategy to promotion, execution, and post-event lead nurturing. Lead Nurturing, Scoring & Sales Alignment Design and optimize lead nurturing workflows to engage prospects through the buyer's journey. Develop and refine lead scoring models to ensure Sales and BDRs receive the most qualified leads for follow-up. Work with Sales Enablement to ensure the sales and BDR teams are equipped with campaign-driven insights, follow-up strategies, and supporting assets. Marketing Operations & Technology Lead the marketing operations team, owning the marketing automation platform (HubSpot, Eloqua, Marketo, or similar), the platform-Salesforce integration, and the entire martech stack. Ensure accurate campaign setup, lead tracking, and attribution models to measure true marketing impact. Develop standardized dashboards and reporting for marketing performance, pipeline influence, and ROI. Leverage market and competitive insights to inform targeting, messaging, and campaign strategies. Continuously evaluate and implement new tools and technologies to improve marketing efficiency and effectiveness. Team Leadership & Collaboration Build, lead, and mentor a high-performing team of growth marketers and marketing operations professionals. Foster a culture of performance, curiosity, and cross-functional collaboration. Partner with Product Marketing, Engagement Marketing, Sales, BDRs, and Analytics teams to ensure cohesive go-to-market execution. All other duties as assigned. What you'll bring Education: Bachelor's degree in Marketing , Business, or related field preferred or equivalent experience. 10+ years of B2B marketing experience with a focus on demand generation and marketing operations. 5+ years leading a demand generation or growth marketing team, with both strategic and hands-on management of programs. Experience leading demand generation in companies with enterprise-level deals averaging $1M+ and long, complex sales cycles. Proven track record of delivering marketing-sourced pipeline and bookings against aggressive growth goals. Deep expertise in marketing automation platforms such as HubSpot, Eloqua, Marketo, or similar - including integration with Salesforce. Strong experience with paid digital programs, webinar strategy, website optimization for lead generation, and A/B testing tools. Experience developing and executing ABM strategies, lead nurturing workflows, and lead scoring models. Proficiency in marketing analytics, attribution models, and performance measurement. Demonstrated curiosity and a test-and-learn mindset, with a passion for continuous improvement. Excellent leadership and collaboration skills, with the ability to influence across departments and executive levels. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending click apply for full job details
10/19/2025
Full time
Description Location : This position may work remotely anywhere in the United States of America. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement . About the role The Director, Demand Generation will design and execute a comprehensive demand generation strategy to drive awareness, acquire leads, and convert opportunities into revenue. This leader will combine strategic vision with hands-on execution, leveraging best-in-class marketing technology and analytics to scale pipeline growth. They will manage both the growth marketing and marketing operations teams, ensuring alignment of strategy, execution, and measurement. What you'll do Demand Generation Strategy & Leadership Develop and execute a data-driven demand generation strategy aligned to revenue goals, from top-of-funnel lead acquisition to sales conversion. Partner closely with Sales leadership and the Business Development team (BDRs) to ensure marketing campaigns produce high-quality meetings and pipeline opportunities. Define and track marketing-sourced pipeline and bookings KPIs, continuously optimizing programs to maximize ROI. Foster a test-and-learn culture, encouraging curiosity, experimentation, and data-driven decision making to identify the most effective growth levers. Develop and execute account-based marketing (ABM) programs targeting high-value accounts in partnership with Sales. Growth Marketing Programs Lead all paid demand efforts, including paid search, paid social, display advertising, and retargeting. Manage lead flow from the corporate website, ensuring effective conversion paths and seamless lead hand-off to Sales and BDRs. Oversee website optimization for lead generation, including form strategy, conversion paths, and user experience enhancements. Implement and manage A/B testing tools and methodologies to continuously improve conversion rates across campaigns and the website. Integrate field events, trade shows, and sponsorships into the overall demand generation plan to maximize lead capture and ROI. Own webinar programs end-to-end, from content strategy to promotion, execution, and post-event lead nurturing. Lead Nurturing, Scoring & Sales Alignment Design and optimize lead nurturing workflows to engage prospects through the buyer's journey. Develop and refine lead scoring models to ensure Sales and BDRs receive the most qualified leads for follow-up. Work with Sales Enablement to ensure the sales and BDR teams are equipped with campaign-driven insights, follow-up strategies, and supporting assets. Marketing Operations & Technology Lead the marketing operations team, owning the marketing automation platform (HubSpot, Eloqua, Marketo, or similar), the platform-Salesforce integration, and the entire martech stack. Ensure accurate campaign setup, lead tracking, and attribution models to measure true marketing impact. Develop standardized dashboards and reporting for marketing performance, pipeline influence, and ROI. Leverage market and competitive insights to inform targeting, messaging, and campaign strategies. Continuously evaluate and implement new tools and technologies to improve marketing efficiency and effectiveness. Team Leadership & Collaboration Build, lead, and mentor a high-performing team of growth marketers and marketing operations professionals. Foster a culture of performance, curiosity, and cross-functional collaboration. Partner with Product Marketing, Engagement Marketing, Sales, BDRs, and Analytics teams to ensure cohesive go-to-market execution. All other duties as assigned. What you'll bring Education: Bachelor's degree in Marketing , Business, or related field preferred or equivalent experience. 10+ years of B2B marketing experience with a focus on demand generation and marketing operations. 5+ years leading a demand generation or growth marketing team, with both strategic and hands-on management of programs. Experience leading demand generation in companies with enterprise-level deals averaging $1M+ and long, complex sales cycles. Proven track record of delivering marketing-sourced pipeline and bookings against aggressive growth goals. Deep expertise in marketing automation platforms such as HubSpot, Eloqua, Marketo, or similar - including integration with Salesforce. Strong experience with paid digital programs, webinar strategy, website optimization for lead generation, and A/B testing tools. Experience developing and executing ABM strategies, lead nurturing workflows, and lead scoring models. Proficiency in marketing analytics, attribution models, and performance measurement. Demonstrated curiosity and a test-and-learn mindset, with a passion for continuous improvement. Excellent leadership and collaboration skills, with the ability to influence across departments and executive levels. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending click apply for full job details
Senior Account Executive
PCS Software Inc Houston, Texas
Description: Job Description: Senior Account Executive As a Senior Account Executive, you will be responsible for building the PCS Software client base and procuring new business logos by contacting new prospects through cold calling and on site customer visits and closing multi-year licensing agreements. This requires strong product knowledge, excellent written and verbal communication skills, critical thinking and problem-solving skills, as well as consistent follow-through and solid organizational skills in order to provide best-in-class service to our transportation and logistics customers. The Senior Account Executive must have a strong "hunter" mentality and proven record of meeting and exceeding past sales KPI's over the past 5 years. This position is a hybrid work schedule working 2-3 days from our Houston, Texas, headquarters and remote from your Houston area house if not traveling for work based activities. Up to 25% scheduled regional travel is expected with this position to meet with clients on site and to attend trade shows and customer events. This position has a base salary plus a monthly commission structure for a very healthy total compensation package. Responsibilities Follow-up with current lead opportunities and contact new prospects via outbound calling. This position leaves you in total control since you will receive approximately 40% of your sales qualified opportunities from the marketing and business development team, but will always be responsible for sourcing about 60% of your leads from your own outbound hunting. Strategically build a strong pipeline to ensure quota is consistently met. You will have an annual goal, but we pay commissions monthly, so if you are motivated by money, then this is a great plan! Coordinate with the Platform Engineers to schedule demonstrations that highlight specific elements of the PCS platform and perform your own product demonstrations as necessary. Deliver amazing customer service to potential clients as an ambassador and face of the company, but more important is for you to know the customer's transportation business challenges inside and out because you function as a trusted advisor and business partner to our customers. You need to understand not only the PCS product offering inside and out, but understand the domain specific needs that challenge the transportation and logistics industry and leveraging the value of our platform, services, and training resources to solve mission critical issues. Identify decision makers and establish relationships with key players to generate interest and close deals. Document daily sales activity and communicate information regarding prospects and opportunities via You will complete the full sales cycle filled with potential prospects beginning with the initial contact and then with constant follow-up calls, negotiate and close sales agreements, and closely champion your clients from pre-sales phase to the implementation process. Start Date: Immediately Type: Full-time employment Department: Sales Why Choose PCS? With almost 30 years of proven reliability, PCS Software, Inc., is the all-in-one Transportation Management System trusted by more than 1,000 carriers and brokers is a leading provider of transportation management solutions. PCS is dedicated to empowering carriers, brokers, and shippers to streamline operations, improve efficiency, and maximize profitability. With a suite of advanced software tools, PCS supports the entire freight lifecycle from planning and execution to compliance and analytics. With Cortex AI embedded, PCS TMS turns data into decisions - helping customers work smarter, faster, and more profitably every day. Why Join PCS? The PCS team is our most important competitive advantage. We are intentional about our culture, and we welcome everyone to come ready to participate in contributing to this unique environment. We believe that the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. PCS offers a comprehensive benefits package consisting of medical, dental, vision, with options to elect disability and life insurance plans, unlimited PTO, hybrid work environment, training and development opportunities, and up to a 4% match on 401k contributions. Work Authorization No calls or agencies please. PCS Software, Inc. will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. This job description provides many examples of the types of responsibilities required but is in not intended to be a comprehensive list. The incumbent will complete other job responsibilities as needed which are not specifically described in this document. PCS Software, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. We thank all respondents for their interest in PCS Software, Inc. However, only those selected for an interview will be contacted. Third party agency submissions will not be accepted for this position. Requirements: Qualifications 5+ years of direct and inside sales experience with small and medium transportation business focus. 5+ years proven ability to hunt and prospect for sales opportunities via outbound calling, F2F customer meetings, and industry marketing events and campaigns. B2B phone sales experience required. 2+ years sales experience in one of the following: Transportation or Logistics Software Sales, SaaS Sales, Platform Sales, Technology Sales, or other related industry experience. CRM experience, preferrably, Salesforce. Demonstrated ability to consistently achieve and exceed quota. This is not a laid back role where you inherit accounts and take orders. You are dealing with transportation industry clients who work long hours, are constantly stressed, and need to know you have their back. Proven ability to manage leads, manage a pipeline, and forecasting. You will need to be business math savvy. We want you to know your numbers inside and out. Proven record of selling solutions over the phone and in the field with persuasive closing techniques and preferrably formal sales methodology and/or software demo training. Compensation details: 00 Yearly Salary PI697cc003e4c5-3496
10/18/2025
Full time
Description: Job Description: Senior Account Executive As a Senior Account Executive, you will be responsible for building the PCS Software client base and procuring new business logos by contacting new prospects through cold calling and on site customer visits and closing multi-year licensing agreements. This requires strong product knowledge, excellent written and verbal communication skills, critical thinking and problem-solving skills, as well as consistent follow-through and solid organizational skills in order to provide best-in-class service to our transportation and logistics customers. The Senior Account Executive must have a strong "hunter" mentality and proven record of meeting and exceeding past sales KPI's over the past 5 years. This position is a hybrid work schedule working 2-3 days from our Houston, Texas, headquarters and remote from your Houston area house if not traveling for work based activities. Up to 25% scheduled regional travel is expected with this position to meet with clients on site and to attend trade shows and customer events. This position has a base salary plus a monthly commission structure for a very healthy total compensation package. Responsibilities Follow-up with current lead opportunities and contact new prospects via outbound calling. This position leaves you in total control since you will receive approximately 40% of your sales qualified opportunities from the marketing and business development team, but will always be responsible for sourcing about 60% of your leads from your own outbound hunting. Strategically build a strong pipeline to ensure quota is consistently met. You will have an annual goal, but we pay commissions monthly, so if you are motivated by money, then this is a great plan! Coordinate with the Platform Engineers to schedule demonstrations that highlight specific elements of the PCS platform and perform your own product demonstrations as necessary. Deliver amazing customer service to potential clients as an ambassador and face of the company, but more important is for you to know the customer's transportation business challenges inside and out because you function as a trusted advisor and business partner to our customers. You need to understand not only the PCS product offering inside and out, but understand the domain specific needs that challenge the transportation and logistics industry and leveraging the value of our platform, services, and training resources to solve mission critical issues. Identify decision makers and establish relationships with key players to generate interest and close deals. Document daily sales activity and communicate information regarding prospects and opportunities via You will complete the full sales cycle filled with potential prospects beginning with the initial contact and then with constant follow-up calls, negotiate and close sales agreements, and closely champion your clients from pre-sales phase to the implementation process. Start Date: Immediately Type: Full-time employment Department: Sales Why Choose PCS? With almost 30 years of proven reliability, PCS Software, Inc., is the all-in-one Transportation Management System trusted by more than 1,000 carriers and brokers is a leading provider of transportation management solutions. PCS is dedicated to empowering carriers, brokers, and shippers to streamline operations, improve efficiency, and maximize profitability. With a suite of advanced software tools, PCS supports the entire freight lifecycle from planning and execution to compliance and analytics. With Cortex AI embedded, PCS TMS turns data into decisions - helping customers work smarter, faster, and more profitably every day. Why Join PCS? The PCS team is our most important competitive advantage. We are intentional about our culture, and we welcome everyone to come ready to participate in contributing to this unique environment. We believe that the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. PCS offers a comprehensive benefits package consisting of medical, dental, vision, with options to elect disability and life insurance plans, unlimited PTO, hybrid work environment, training and development opportunities, and up to a 4% match on 401k contributions. Work Authorization No calls or agencies please. PCS Software, Inc. will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. This job description provides many examples of the types of responsibilities required but is in not intended to be a comprehensive list. The incumbent will complete other job responsibilities as needed which are not specifically described in this document. PCS Software, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. We thank all respondents for their interest in PCS Software, Inc. However, only those selected for an interview will be contacted. Third party agency submissions will not be accepted for this position. Requirements: Qualifications 5+ years of direct and inside sales experience with small and medium transportation business focus. 5+ years proven ability to hunt and prospect for sales opportunities via outbound calling, F2F customer meetings, and industry marketing events and campaigns. B2B phone sales experience required. 2+ years sales experience in one of the following: Transportation or Logistics Software Sales, SaaS Sales, Platform Sales, Technology Sales, or other related industry experience. CRM experience, preferrably, Salesforce. Demonstrated ability to consistently achieve and exceed quota. This is not a laid back role where you inherit accounts and take orders. You are dealing with transportation industry clients who work long hours, are constantly stressed, and need to know you have their back. Proven ability to manage leads, manage a pipeline, and forecasting. You will need to be business math savvy. We want you to know your numbers inside and out. Proven record of selling solutions over the phone and in the field with persuasive closing techniques and preferrably formal sales methodology and/or software demo training. Compensation details: 00 Yearly Salary PI697cc003e4c5-3496
Corporate Counsel - Global Technology
Marriott Vacations Worldwide
Position Must Sit in Orlando, FL Job Summary The Marriott Vacations Worldwide Corporation ("MVW") Law Department services the Company and its vacation club, exchange services and property management businesses.This position is based at MVW's worldwide headquarters in Orlando, Florida and provides legal services to support MVW focusing on broadly defined areas of technology innovation and procurement, license and usage of trademarks and copyrighted materials, online commercial activities, and social media. This position reports to the Vice President and Senior Counsel, Information Technology, Intellectual Property & e-Commerce. Expected Contributions This position will provide legal support pertaining to commercial transactions and compliance in connection with MVW's contracting initiatives, governance activities relating to data protection, information technology procurement, innovation and utilization, including applications within MVW's human resources, sales and marketing, exchange, financial operations, and resort management groups, as well as providing legal guidance and support for e-commerce, trademark and copyright matters, including music licensing, both within and outside the U.S. Specific responsibilities include: Provide guidance and leadership for technology adoption supporting MVW's Global Technology, Brand & Digital, e-Commerce, Social Media, Mobile Applications, Vacation Ownership, Marketing, Resort Operations, Owner and Exchange Services, Human Resources, Financial Services, and other business lines and functional departments; Draft and negotiate a wide range of agreements, including non-disclosure agreements, SaaS subscription and cloud services agreements, enterprise and application software licenses, and technology partnership, IP licensing, and data and payment processing agreements; Support development and maintenance of templates and sample clauses for supplier agreements and statements of work as well as training materials for procurement and business stakeholders; Support development and maintenance of terms of service for websites and e-commerce activities in collaboration with other Law Department attorneys and Company stakeholders; Provide day-to-day legal support and direction to MVW's Brand & Digital, Customer Experience, Commercial Services, Global Technology, and Procurement groups and other business lines and functional departments for: The evaluation, procurement, licensing, implementation and lifecycle management associated with proposed vendors, applications and activities making use of new and evolving technologies, service arrangements, customer interfaces, devices and media platforms; and copyright and trademark matters, including music licensing and utilization of licensed trademarks and other intellectual property, proposed branding initiatives and competitive trademarks, and providing support for licensing and other transactional activities pertaining to ownership or use of trademarks and other intellectual property; Proactively monitor evolving technologies and associated business, regulatory and contractual compliance requirements relevant to practice area and assist in the management of associated processes to ensure compliance by MVW, including timely adoption of compliant behaviors, best practices and technological enhancements to business practices and offerings; Collaborate with MVW's Procurement, Privacy, Data Security and Risk Management group representatives and with lead IT, IP, e-Commerce and Privacy attorneys to maintain compliance with MVW governance and policies, including legal, regulatory, and contractual requirements and industry standards to coordinate efficient business processes with appropriate utilization of technologies, including engagement with and information relating to customers and associates; Manage outside counsel and outside counsel legal budgets; and Perform such other legal services and support as may be deemed reasonable and appropriate by MVW Law Department leadership. Candidate Profile Excellent academic record with a law degree from a top law school; admission to the bar of any state and in good standing; if not licensed in Florida, must be eligible for certification as Authorized House Counsel under Chapter 17 of the Rules Regulating The Florida Bar; Foundational understanding of enterprise software licensing, SaaS, privacy and data security principles, data analytics, and artificial intelligence technologies; Strong negotiation and drafting skills, with experience negotiating complex technology and related services contracts; Minimum of seven (7) years relevant experience in a well-regarded law firm or comparable corporate environment, including substantial experience in some or all of the following areas: SaaS, enterprise software, and other technology procurement; e-commerce, trademark and copyright; Experience with counseling clients in connection with proposals to utilize innovative technologies; Excellent written and oral communication and presentation skills; Ability to think strategically and provide leadership; Ability to understand and analyze laws and legal concepts of foreign jurisdictions; High degree of competence and familiarity with computers and the Internet; Strong analytical skills; Constructive approach to dealing with conflict and ability to influence and achieve successful results without damaging relationships; Ability to expeditiously identify and assess issues, evaluate risks and provide legally sound recommendations consistent with good business practices and reason; Ability to work independently, take ownership of, and effectively resolve problems; Strong interpersonal and consultative skills; ability to interact effectively and work diplomatically with individuals at all levels; Ability to foster relationships with individuals at all levels of the organization; Ability to effectively supervise paralegals and other support personnel in team-oriented environment; Diligence, dependability and strong work ethic; Balanced judgment and poise under pressure; Flexibility to adapt to changing priorities quickly and comfortably; Professional presence and approach; and Highly collaborative style and attitude. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
10/09/2025
Full time
Position Must Sit in Orlando, FL Job Summary The Marriott Vacations Worldwide Corporation ("MVW") Law Department services the Company and its vacation club, exchange services and property management businesses.This position is based at MVW's worldwide headquarters in Orlando, Florida and provides legal services to support MVW focusing on broadly defined areas of technology innovation and procurement, license and usage of trademarks and copyrighted materials, online commercial activities, and social media. This position reports to the Vice President and Senior Counsel, Information Technology, Intellectual Property & e-Commerce. Expected Contributions This position will provide legal support pertaining to commercial transactions and compliance in connection with MVW's contracting initiatives, governance activities relating to data protection, information technology procurement, innovation and utilization, including applications within MVW's human resources, sales and marketing, exchange, financial operations, and resort management groups, as well as providing legal guidance and support for e-commerce, trademark and copyright matters, including music licensing, both within and outside the U.S. Specific responsibilities include: Provide guidance and leadership for technology adoption supporting MVW's Global Technology, Brand & Digital, e-Commerce, Social Media, Mobile Applications, Vacation Ownership, Marketing, Resort Operations, Owner and Exchange Services, Human Resources, Financial Services, and other business lines and functional departments; Draft and negotiate a wide range of agreements, including non-disclosure agreements, SaaS subscription and cloud services agreements, enterprise and application software licenses, and technology partnership, IP licensing, and data and payment processing agreements; Support development and maintenance of templates and sample clauses for supplier agreements and statements of work as well as training materials for procurement and business stakeholders; Support development and maintenance of terms of service for websites and e-commerce activities in collaboration with other Law Department attorneys and Company stakeholders; Provide day-to-day legal support and direction to MVW's Brand & Digital, Customer Experience, Commercial Services, Global Technology, and Procurement groups and other business lines and functional departments for: The evaluation, procurement, licensing, implementation and lifecycle management associated with proposed vendors, applications and activities making use of new and evolving technologies, service arrangements, customer interfaces, devices and media platforms; and copyright and trademark matters, including music licensing and utilization of licensed trademarks and other intellectual property, proposed branding initiatives and competitive trademarks, and providing support for licensing and other transactional activities pertaining to ownership or use of trademarks and other intellectual property; Proactively monitor evolving technologies and associated business, regulatory and contractual compliance requirements relevant to practice area and assist in the management of associated processes to ensure compliance by MVW, including timely adoption of compliant behaviors, best practices and technological enhancements to business practices and offerings; Collaborate with MVW's Procurement, Privacy, Data Security and Risk Management group representatives and with lead IT, IP, e-Commerce and Privacy attorneys to maintain compliance with MVW governance and policies, including legal, regulatory, and contractual requirements and industry standards to coordinate efficient business processes with appropriate utilization of technologies, including engagement with and information relating to customers and associates; Manage outside counsel and outside counsel legal budgets; and Perform such other legal services and support as may be deemed reasonable and appropriate by MVW Law Department leadership. Candidate Profile Excellent academic record with a law degree from a top law school; admission to the bar of any state and in good standing; if not licensed in Florida, must be eligible for certification as Authorized House Counsel under Chapter 17 of the Rules Regulating The Florida Bar; Foundational understanding of enterprise software licensing, SaaS, privacy and data security principles, data analytics, and artificial intelligence technologies; Strong negotiation and drafting skills, with experience negotiating complex technology and related services contracts; Minimum of seven (7) years relevant experience in a well-regarded law firm or comparable corporate environment, including substantial experience in some or all of the following areas: SaaS, enterprise software, and other technology procurement; e-commerce, trademark and copyright; Experience with counseling clients in connection with proposals to utilize innovative technologies; Excellent written and oral communication and presentation skills; Ability to think strategically and provide leadership; Ability to understand and analyze laws and legal concepts of foreign jurisdictions; High degree of competence and familiarity with computers and the Internet; Strong analytical skills; Constructive approach to dealing with conflict and ability to influence and achieve successful results without damaging relationships; Ability to expeditiously identify and assess issues, evaluate risks and provide legally sound recommendations consistent with good business practices and reason; Ability to work independently, take ownership of, and effectively resolve problems; Strong interpersonal and consultative skills; ability to interact effectively and work diplomatically with individuals at all levels; Ability to foster relationships with individuals at all levels of the organization; Ability to effectively supervise paralegals and other support personnel in team-oriented environment; Diligence, dependability and strong work ethic; Balanced judgment and poise under pressure; Flexibility to adapt to changing priorities quickly and comfortably; Professional presence and approach; and Highly collaborative style and attitude. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Compunnel Inc
Director, Sales Operations - Insights
Compunnel Inc Bowie, Maryland
Job Summary We are seeking a strategic and detail-oriented Director of Sales Operations to support the Insights team and act as a key operational partner. This role functions as a "Chief of Staff" to sales leadership, driving predictable and stable performance through data analysis, territory planning, and process optimization. The ideal candidate will be proficient in Salesforce CRM and comfortable working in a fast-paced, high-transaction sales environment. Responsibilities: Collaborate with executive, finance, and sales leadership to define and communicate performance expectations across teams. Lead a team of Sales Operations Managers and Analysts, ensuring timely and high-quality execution of deliverables. Provide real-time and proactive metrics and analysis to support business performance. Establish and manage an operating calendar with routine deliverables and reporting. Deliver financial and strategic analysis to support leadership decision-making. Identify trends, risks, and opportunities using data-driven insights; recommend mitigation or growth strategies. Lead cross-functional initiatives to improve operational and sales performance. Coordinate annual planning cycles including bookings, headcount, revenue forecasts, funnel analytics, and compensation plans. Define and improve Sales Order Quality metrics and processes. Align performance measurement programs with reporting, training, and incentive structures. Administer sales compensation programs, including rules, policies, and procedures. Evaluate Total Addressable Market (TAM) and refine go-to-market (GTM) strategies. Determine coverage models and headcount to meet sales goals. Develop equitable territory assignments, account segmentation, quotas, and commission structures. Create and enforce Rules of Engagement for sales teams. Provide Salesforce CRM updates and enhancements; document and train teams on new processes. Maintain compliance with company policies, confidentiality standards, and HIPAA requirements.
10/08/2025
Full time
Job Summary We are seeking a strategic and detail-oriented Director of Sales Operations to support the Insights team and act as a key operational partner. This role functions as a "Chief of Staff" to sales leadership, driving predictable and stable performance through data analysis, territory planning, and process optimization. The ideal candidate will be proficient in Salesforce CRM and comfortable working in a fast-paced, high-transaction sales environment. Responsibilities: Collaborate with executive, finance, and sales leadership to define and communicate performance expectations across teams. Lead a team of Sales Operations Managers and Analysts, ensuring timely and high-quality execution of deliverables. Provide real-time and proactive metrics and analysis to support business performance. Establish and manage an operating calendar with routine deliverables and reporting. Deliver financial and strategic analysis to support leadership decision-making. Identify trends, risks, and opportunities using data-driven insights; recommend mitigation or growth strategies. Lead cross-functional initiatives to improve operational and sales performance. Coordinate annual planning cycles including bookings, headcount, revenue forecasts, funnel analytics, and compensation plans. Define and improve Sales Order Quality metrics and processes. Align performance measurement programs with reporting, training, and incentive structures. Administer sales compensation programs, including rules, policies, and procedures. Evaluate Total Addressable Market (TAM) and refine go-to-market (GTM) strategies. Determine coverage models and headcount to meet sales goals. Develop equitable territory assignments, account segmentation, quotas, and commission structures. Create and enforce Rules of Engagement for sales teams. Provide Salesforce CRM updates and enhancements; document and train teams on new processes. Maintain compliance with company policies, confidentiality standards, and HIPAA requirements.
Account Management Team Leader
Hines & Associates Inc Saint Charles, Illinois
Description: Overview: This is a highly visible and key role within the business which is responsible for excellence in implementation and management of day-to-day Client activities between Sales, National Accounts, Account Management, and Operations. It requires a highly experienced, level-headed, problem-solver who can effectively build and manage internal and external relationships. Timely and effective on-boarding of new Clients, new employer groups and new services is a daily function of the role. Designing, developing, and executing better processes and procedures is a requirement along with documentation. In this assignment, the BA&AMTL will manage a team of direct reports with responsibility to elevate the overall performance. Will act as a coach, teacher, and inspirational leader who develops enhancements benefiting the business and individuals. Additionally, will participate in leadership meetings as well as directly interface with Clients in a professional manner. Competitive salary and benefits, including medical, dental, vision, long-term care, short-term disability, long-term disability, company paid and voluntary life insurance. Critical Illness, accident insurance and flexible spending also available! 401k plan with company match, fully vested after 1 year. No weekends and nights! Paid Holidays Work-life balance. Remote/hybrid setting (once trained) We offer a hybrid schedule, 2 days per week remote, after successful completion of the training period. Must be able to work in the office 5 days per week during the training period. RESPONSIBILITIES AND PERFORMANCE : Process, Procedures and Systems As the Business Analyst (BA) and Account Management Team (AMT) Leader success for this role will encompass acquiring deep knowledge and understanding of Hines' current processes, procedures, and systems for onboarding new Clients, new services, and daily management of existing Clients. Initially, it will include the formalized documentation of a standard operating procedure or a SOP guidebook of current practices. Upon which a GAP Analysis study shall be conducted to identify areas of concern with recommendations for improvement that create favorable returns to both Clients and the business. Recommendations shall be presented to leadership for acceptance or alteration, which are then executed in a timely manner and reflected in a revised SOP. Technology enhancements to promote system automation shall routinely be evaluated, scoped, and submitted to EVP and IT to facilitate scalability and quality improvements. PEOPLE DEVELOPMENT A key requirement in this role is to develop a strong organization of highly skilled and competent contributors. Initially to learn current roles and responsibilities of the AMT and evaluate the strengths and weaknesses of each Team member. From which build individual developmental plans and execute with objectives, goals, and metrics which will be reported minimally each quarter to Team members and EVP. Conduct weekly one-on-one meetings with staff. Actively engage with Team members in education and training to elevate their knowledge and skills. Identify new opportunities for growth with challenges delegated to members to pursue. As required institute a Performance Improvement Plan (PIP) for members not meeting "average-level" performance. As well as develop a self-based career development and succession plan. CLIENT MANAGEMENT Participates with National Accounts, Sales and Operations, to play a pivotal role in management of Client expectations on a daily basis. Requires managing day-to-day Client-related issues that include doing triage, delegation, and communication to all necessary parties. This includes direct interface with the Client and departments along with leading on TEAMS calls. Demands appropriate preparation, agenda, presentation materials, and next steps as well as professional, effective call management are expected. Learning to utilize all proprietary systems is a must have, as well as maintaining an implementation score card transparent to the organization. COMMUNICATION: Communicates with staff and Clients in a professional and positive manner. Maintains current Client implementations with detailed documentation accessible to business with daily updates as well as variance values. Keeps EVP and executive team informed of goals and progress. Maintains communication with national account and sales team on status of in progress proposals. Assists as needed with RFPs. Submits expense reports monthly by requested date. Practices appropriate discretion when traveling for best rates. SUMMARY OF RESPONSIBILITIES : Leader of the Account Management Team. Delivers on company's/department's objectives and goals, and monthly report of same. Create and execute more effective ways to conduct departmental business. Report on Clients' implementations. Report on Clients' day-to-day issues that represent opportunities or risk. Owns leadership role for all Implementations. Build progress reports for all implementations with communication to all required parties on an on-going basis. Masters Hines' proprietary systems with routine utilization of same. Masters understanding of Client reports with insight and recommendations. Identifies Client needs with recommendation for innovation. Delivers Client solutions with feedback loops from the customer. Partners with Marketing to build campaigns which reinforce Client experiences with the Hines brand value. Crafts presentations and materials for client meetings. Provides support as requested to sales in new and renewal contracts. Participate in bi-weekly sales calls with Leadership Team PERSONAL AND PROFESSIONAL: Participates in self-evaluation by identifying areas of strength and limitations and offers and accepts constructive criticism. Required to sign and honor a confidentiality statement at the time of hire and annually at the time of performance reviews. Must sign non-compete and go through yearly HIPAA training. Represents Hines professionally both inside the office, when traveling, visiting clients, and attending conferences, dinners, and client events. All other duties as assigned PM21 Requirements: QUALIFICATIONS: Bachelor's degree and experience in Process Management, Project Management, and General Management. Experience and proven record of accomplishment in managing staff with the ability to solve complex problems with an appropriate mix of quantitative analytics, insightful reasoning, balanced judgment, and people skills for successful change management. Experience or degree in change management and human relations strongly considered. Demonstrated success in designing, developing, and implementing effective and efficient work processes and procedures, showing superb communication skills and inspiring transformational change across departments. Relationship building and communication acumen including positive executive-level interaction experiences both internal and external. Ability to work effectively with people at all levels in an organization. Ability to establish objectives, goals, and metrics and monitor progress to attainment with corrective actions that lead to favorable results. Leadership role that enhances the department's performance while simultaneously developing team members skills, knowledge, and experience into higher levels of contribution. PC proficiency to include MS Office products, and other Hines' proprietary systems. Driver's License Required Remote or office based with the ability to travel to meetings. Compensation details: 0 Yearly Salary PI706a1556d08c-4025
10/06/2025
Full time
Description: Overview: This is a highly visible and key role within the business which is responsible for excellence in implementation and management of day-to-day Client activities between Sales, National Accounts, Account Management, and Operations. It requires a highly experienced, level-headed, problem-solver who can effectively build and manage internal and external relationships. Timely and effective on-boarding of new Clients, new employer groups and new services is a daily function of the role. Designing, developing, and executing better processes and procedures is a requirement along with documentation. In this assignment, the BA&AMTL will manage a team of direct reports with responsibility to elevate the overall performance. Will act as a coach, teacher, and inspirational leader who develops enhancements benefiting the business and individuals. Additionally, will participate in leadership meetings as well as directly interface with Clients in a professional manner. Competitive salary and benefits, including medical, dental, vision, long-term care, short-term disability, long-term disability, company paid and voluntary life insurance. Critical Illness, accident insurance and flexible spending also available! 401k plan with company match, fully vested after 1 year. No weekends and nights! Paid Holidays Work-life balance. Remote/hybrid setting (once trained) We offer a hybrid schedule, 2 days per week remote, after successful completion of the training period. Must be able to work in the office 5 days per week during the training period. RESPONSIBILITIES AND PERFORMANCE : Process, Procedures and Systems As the Business Analyst (BA) and Account Management Team (AMT) Leader success for this role will encompass acquiring deep knowledge and understanding of Hines' current processes, procedures, and systems for onboarding new Clients, new services, and daily management of existing Clients. Initially, it will include the formalized documentation of a standard operating procedure or a SOP guidebook of current practices. Upon which a GAP Analysis study shall be conducted to identify areas of concern with recommendations for improvement that create favorable returns to both Clients and the business. Recommendations shall be presented to leadership for acceptance or alteration, which are then executed in a timely manner and reflected in a revised SOP. Technology enhancements to promote system automation shall routinely be evaluated, scoped, and submitted to EVP and IT to facilitate scalability and quality improvements. PEOPLE DEVELOPMENT A key requirement in this role is to develop a strong organization of highly skilled and competent contributors. Initially to learn current roles and responsibilities of the AMT and evaluate the strengths and weaknesses of each Team member. From which build individual developmental plans and execute with objectives, goals, and metrics which will be reported minimally each quarter to Team members and EVP. Conduct weekly one-on-one meetings with staff. Actively engage with Team members in education and training to elevate their knowledge and skills. Identify new opportunities for growth with challenges delegated to members to pursue. As required institute a Performance Improvement Plan (PIP) for members not meeting "average-level" performance. As well as develop a self-based career development and succession plan. CLIENT MANAGEMENT Participates with National Accounts, Sales and Operations, to play a pivotal role in management of Client expectations on a daily basis. Requires managing day-to-day Client-related issues that include doing triage, delegation, and communication to all necessary parties. This includes direct interface with the Client and departments along with leading on TEAMS calls. Demands appropriate preparation, agenda, presentation materials, and next steps as well as professional, effective call management are expected. Learning to utilize all proprietary systems is a must have, as well as maintaining an implementation score card transparent to the organization. COMMUNICATION: Communicates with staff and Clients in a professional and positive manner. Maintains current Client implementations with detailed documentation accessible to business with daily updates as well as variance values. Keeps EVP and executive team informed of goals and progress. Maintains communication with national account and sales team on status of in progress proposals. Assists as needed with RFPs. Submits expense reports monthly by requested date. Practices appropriate discretion when traveling for best rates. SUMMARY OF RESPONSIBILITIES : Leader of the Account Management Team. Delivers on company's/department's objectives and goals, and monthly report of same. Create and execute more effective ways to conduct departmental business. Report on Clients' implementations. Report on Clients' day-to-day issues that represent opportunities or risk. Owns leadership role for all Implementations. Build progress reports for all implementations with communication to all required parties on an on-going basis. Masters Hines' proprietary systems with routine utilization of same. Masters understanding of Client reports with insight and recommendations. Identifies Client needs with recommendation for innovation. Delivers Client solutions with feedback loops from the customer. Partners with Marketing to build campaigns which reinforce Client experiences with the Hines brand value. Crafts presentations and materials for client meetings. Provides support as requested to sales in new and renewal contracts. Participate in bi-weekly sales calls with Leadership Team PERSONAL AND PROFESSIONAL: Participates in self-evaluation by identifying areas of strength and limitations and offers and accepts constructive criticism. Required to sign and honor a confidentiality statement at the time of hire and annually at the time of performance reviews. Must sign non-compete and go through yearly HIPAA training. Represents Hines professionally both inside the office, when traveling, visiting clients, and attending conferences, dinners, and client events. All other duties as assigned PM21 Requirements: QUALIFICATIONS: Bachelor's degree and experience in Process Management, Project Management, and General Management. Experience and proven record of accomplishment in managing staff with the ability to solve complex problems with an appropriate mix of quantitative analytics, insightful reasoning, balanced judgment, and people skills for successful change management. Experience or degree in change management and human relations strongly considered. Demonstrated success in designing, developing, and implementing effective and efficient work processes and procedures, showing superb communication skills and inspiring transformational change across departments. Relationship building and communication acumen including positive executive-level interaction experiences both internal and external. Ability to work effectively with people at all levels in an organization. Ability to establish objectives, goals, and metrics and monitor progress to attainment with corrective actions that lead to favorable results. Leadership role that enhances the department's performance while simultaneously developing team members skills, knowledge, and experience into higher levels of contribution. PC proficiency to include MS Office products, and other Hines' proprietary systems. Driver's License Required Remote or office based with the ability to travel to meetings. Compensation details: 0 Yearly Salary PI706a1556d08c-4025
Global Sr. Product Manager (Single-Phase UPS)
Vertiv Delaware, Ohio
Job Summary The Global Sr. Product Manager will be responsible for driving growth and profitability of Vertiv's Single-Phase UPS offerings by identifying market requirements, prioritizing development activities, launching new offerings, and managing the offering portfolio. This position will be based onsite at Vertiv's Delaware, OH office location. Responsibilities: The Global Product Manager will work with the Director, Product Management to: Gain deep insight into customer needs and desired outcomes through extensive customer, channel and market research. Convert insights into innovative product strategies, product roadmaps, and detailed market requirements. Prepare Business Cases to justify investments into new product development and demonstrate return on the investment. Collaborate with cross functional teams to bring new products to market in the shortest time possible. Be an expert on markets, industries, channels, and competitive product lines. Own the product lifecycle for assigned products from introduction and obsolescence. Develop product collateral, web pages, sales enablement tools, and sales training material. COMPETENCIES FOR SUCCESS: Agility: the acumen to handle complex situations and multiple responsibilities simultaneously managing long term projects with the urgency of immediate demands on the operations. Analytical Rigor: Ability to bring structure to ill-defined problems and intellectual leadership to problem solving; synthesize insights from analysis and ensure credible, actionable recommendations. Communications Skills: Ability to develop rapport and credibility across the organization, promote ideas persuasively; ability to manage situations including senior leaders and external groups. Strategic Thinking: Evaluating trends, developing long-term implications, and recommending pragmatic strategies for continuous improvement and new opportunities. Customer Focus: Work well with sales teams and customers to understand opportunities and latent needs to drive opportunities for innovation and differentiation. Requirements: Bachelor's Degree in business, engineering or related field. MBA preferred. 10+ years of experience in product management, technical product marketing, strategic planning, or directly related experience. Experience working with international teams. Participation in global calls outside of normal working hours. Excellent presentation and written communication skills. Ability to quickly develop cross-functional relationships to achieve business objectives. Experience with 1-phase UPS systems is preferred. Approximately 15% domestic / international travel is required. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES • Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial Strength OUR BEHAVIORS • Own It • Act With Urgency • Foster a Customer-First Mindset • Think Big and Execute • Lead by Example • Drive Continuous Improvement • Learn and Seek Out Development About Vertiv Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit to learn more. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to
10/05/2025
Full time
Job Summary The Global Sr. Product Manager will be responsible for driving growth and profitability of Vertiv's Single-Phase UPS offerings by identifying market requirements, prioritizing development activities, launching new offerings, and managing the offering portfolio. This position will be based onsite at Vertiv's Delaware, OH office location. Responsibilities: The Global Product Manager will work with the Director, Product Management to: Gain deep insight into customer needs and desired outcomes through extensive customer, channel and market research. Convert insights into innovative product strategies, product roadmaps, and detailed market requirements. Prepare Business Cases to justify investments into new product development and demonstrate return on the investment. Collaborate with cross functional teams to bring new products to market in the shortest time possible. Be an expert on markets, industries, channels, and competitive product lines. Own the product lifecycle for assigned products from introduction and obsolescence. Develop product collateral, web pages, sales enablement tools, and sales training material. COMPETENCIES FOR SUCCESS: Agility: the acumen to handle complex situations and multiple responsibilities simultaneously managing long term projects with the urgency of immediate demands on the operations. Analytical Rigor: Ability to bring structure to ill-defined problems and intellectual leadership to problem solving; synthesize insights from analysis and ensure credible, actionable recommendations. Communications Skills: Ability to develop rapport and credibility across the organization, promote ideas persuasively; ability to manage situations including senior leaders and external groups. Strategic Thinking: Evaluating trends, developing long-term implications, and recommending pragmatic strategies for continuous improvement and new opportunities. Customer Focus: Work well with sales teams and customers to understand opportunities and latent needs to drive opportunities for innovation and differentiation. Requirements: Bachelor's Degree in business, engineering or related field. MBA preferred. 10+ years of experience in product management, technical product marketing, strategic planning, or directly related experience. Experience working with international teams. Participation in global calls outside of normal working hours. Excellent presentation and written communication skills. Ability to quickly develop cross-functional relationships to achieve business objectives. Experience with 1-phase UPS systems is preferred. Approximately 15% domestic / international travel is required. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES • Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial Strength OUR BEHAVIORS • Own It • Act With Urgency • Foster a Customer-First Mindset • Think Big and Execute • Lead by Example • Drive Continuous Improvement • Learn and Seek Out Development About Vertiv Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit to learn more. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to
Revenue Recognition Accounting Manager
Integrity Marketing Shared Services Center Dallas, Texas
Manager, Revenue Accounting The Manager, Revenue Accounting, will play a pivotal role in overseeing and optimizing the company's revenue recognition processes for our Health and Life businesses, ensuring adherence to ASC 606 standards, and fostering alignment between financial reporting and business operations. This role will involve overseeing the preparation, review, and reporting of the long-term value (LTV) assessments and related contract assets. In addition, this role will include responsibility for cost of revenue accounting and analysis. The manager will collaborate across departments, including Sales Operations, Commissions Operations, FP&A, and IT, to ensure seamless integration of accounting policies with business strategies. The ideal candidate will have a strong understanding of revenue accounting and internal controls, experience leading complex projects, and the ability to drive improvements in processes, controls, and cross-functional alignment. What You'll Do Oversee all aspects related to LTV calculations ensuring alignment with regulatory guidelines and corporate policies. Partner with the other teams to incorporate LTV insights into forecasting and management reporting, driving alignment between finance and business operations. Lead monthly close processes including the oversight and preparation of journal entries, MD&A, and collaboration with the broader team to complete month-end close activities and accurate reporting of key revenue data. Utilize analytics to identify anomalies in data, trends, variances between actuals and estimates, or sensitivity analysis. Work with cross-functional teams to identify, allocate, and report costs associated with production that are required as part of the net revenue presentation. Ensure adherence to internal controls over financial reporting (ICFR) related to revenue accounting. Prepare financial statement disclosures and schedules related to revenue. Prepare and maintain relevant policies, process narratives, and memorandums related to revenue. Serve as the primary point of contact for external auditors during financial statement audits related to revenue recognition and SOX compliance. Provide leadership, coaching, and development for the Revenue team. Provide thought leadership on revenue processes, policies, and procedures that leverage technology, maximize efficiency, and provide scalability to support company growth. Establish and monitor key performance indicators (KPIs) to assess the effectiveness of revenue accounting processes and drive continuous improvements. Who You Are 5-7 years of related accounting experience, public company accounting experience is a plus You have a bachelor's degree in accounting, finance, or related field and are an active CPA or CA. Strong attention to detail and accuracy that is results-oriented with a "can do" attitude and willingness to drive process change within the team, taking on additional responsibilities as needed. Excellent understanding of internal controls and experience with risk assessment and mitigation. You are proactive in identifying process improvements and take initiative to diagnose and remediate potential issues. Strong verbal and written communication skills, the ability to deal with complex problems and present recommendations and findings in a clear, concise format. A quick and adept learner who adapts well to a fast-moving environment. Desire to develop an understanding of the business as it relates to revenue generation. Ability to research complex accounting matters. Flexible to meet changing priorities and the ability to prioritize workload to achieve on time accurate results You have experience in working with ERP systems (NetSuite, SAP, Oracle, etc.). You have demonstrated the ability to lead, mentor, and develop high-performing teams. You have excellent communication skills, both written and verbal, with the ability to present complex information clearly to stakeholders of all levels, including executives. Ability to be in the office 5 days a week. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit . Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. PandoLogic. Category:Finance,
10/04/2025
Full time
Manager, Revenue Accounting The Manager, Revenue Accounting, will play a pivotal role in overseeing and optimizing the company's revenue recognition processes for our Health and Life businesses, ensuring adherence to ASC 606 standards, and fostering alignment between financial reporting and business operations. This role will involve overseeing the preparation, review, and reporting of the long-term value (LTV) assessments and related contract assets. In addition, this role will include responsibility for cost of revenue accounting and analysis. The manager will collaborate across departments, including Sales Operations, Commissions Operations, FP&A, and IT, to ensure seamless integration of accounting policies with business strategies. The ideal candidate will have a strong understanding of revenue accounting and internal controls, experience leading complex projects, and the ability to drive improvements in processes, controls, and cross-functional alignment. What You'll Do Oversee all aspects related to LTV calculations ensuring alignment with regulatory guidelines and corporate policies. Partner with the other teams to incorporate LTV insights into forecasting and management reporting, driving alignment between finance and business operations. Lead monthly close processes including the oversight and preparation of journal entries, MD&A, and collaboration with the broader team to complete month-end close activities and accurate reporting of key revenue data. Utilize analytics to identify anomalies in data, trends, variances between actuals and estimates, or sensitivity analysis. Work with cross-functional teams to identify, allocate, and report costs associated with production that are required as part of the net revenue presentation. Ensure adherence to internal controls over financial reporting (ICFR) related to revenue accounting. Prepare financial statement disclosures and schedules related to revenue. Prepare and maintain relevant policies, process narratives, and memorandums related to revenue. Serve as the primary point of contact for external auditors during financial statement audits related to revenue recognition and SOX compliance. Provide leadership, coaching, and development for the Revenue team. Provide thought leadership on revenue processes, policies, and procedures that leverage technology, maximize efficiency, and provide scalability to support company growth. Establish and monitor key performance indicators (KPIs) to assess the effectiveness of revenue accounting processes and drive continuous improvements. Who You Are 5-7 years of related accounting experience, public company accounting experience is a plus You have a bachelor's degree in accounting, finance, or related field and are an active CPA or CA. Strong attention to detail and accuracy that is results-oriented with a "can do" attitude and willingness to drive process change within the team, taking on additional responsibilities as needed. Excellent understanding of internal controls and experience with risk assessment and mitigation. You are proactive in identifying process improvements and take initiative to diagnose and remediate potential issues. Strong verbal and written communication skills, the ability to deal with complex problems and present recommendations and findings in a clear, concise format. A quick and adept learner who adapts well to a fast-moving environment. Desire to develop an understanding of the business as it relates to revenue generation. Ability to research complex accounting matters. Flexible to meet changing priorities and the ability to prioritize workload to achieve on time accurate results You have experience in working with ERP systems (NetSuite, SAP, Oracle, etc.). You have demonstrated the ability to lead, mentor, and develop high-performing teams. You have excellent communication skills, both written and verbal, with the ability to present complex information clearly to stakeholders of all levels, including executives. Ability to be in the office 5 days a week. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit . Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. PandoLogic. Category:Finance,
Allstate
Senior Managing Commercial Counsel, Arity (Remote)
Allstate Chicago, Illinois
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Are you a dynamic, business-savvy attorney who thrives at the intersection of law, technology, data, and innovation? Arity (Allstate Company) - a cutting-edge data and analytics company-is seeking a Senior Managing Commercial Counsel to provide strategic legal guidance across a broad spectrum of business activities. This is a unique opportunity to be a key advisor and thought leader within Arity's leadership team, working on high-impact initiatives involving privacy, product development, adtech, marketing, data governance, and commercial transactions. In this role, you will serve as a trusted partner to Arity's senior leadership while collaborating closely with teams across Arity and Allstate's broader legal organization. We're looking for a proactive and forward-thinking attorney who can navigate complex, matrixed environments and drive actionable outcomes in a fast-paced, evolving landscape. Key Responsibilities: Core Legal & Strategic Advisory Provide timely, business-oriented legal counsel on a wide range of matters, including product development, marketing, and sales strategies. Draft, review, and negotiate complex commercial agreements-particularly in the areas of technology, data, and services. Offer strategic advice on emerging legal and business issues, particularly related to commercial contracts, privacy, consumer protection, and regulatory compliance. Anticipate legal risks and propose pragmatic, innovative solutions aligned with business goals. Leadership & Business Partnership Act as a key legal advisor to the Arity executive team, contributing to strategic planning, execution, and cross-functional collaboration. Build strong, trusted relationships across the organization to align legal guidance with business priorities. Represent Arity within Allstate's legal department, helping to shape legal policy and practice across a portfolio of affiliated companies. Operational Excellence Drive legal process improvements and work flows, including contract management systems, templates, playbooks, and intake protocols. Conduct complex legal research and collaborate cross-functionally to assess the impact of evolving laws and regulations on business operations. Manage outside counsel relationships and budgets effectively. Foster a culture of constructive dialogue and teamwork across a geographically distributed legal team. What a Typical Day Might Include Advising on the legal implications of a new product or evolving corporate structure. Distilling and communicating complex legal issues in a clear, actionable manner for business stakeholders. Drafting and negotiating data licensing agreements or strategic commercial deals. Leading the implementation of a compliance or governance initiative. You'll Be a Great Fit If You Enjoy navigating and advising in legally unsettled or fast-evolving areas. Are process-oriented and eager to streamline legal operations. Bring a collaborative, solutions-driven mindset to the table. Can balance legal precision with business practicality. Supervisory Responsibilities Oversees individual contributors, contractors, consultants, and temporary staff. Education and Experience Juris Doctorate from an accredited institution and active bar membership in good standing. 10+ years of legal experience in a law firm and/or in-house legal department, preferably within technology, data, or high-growth startup environments. Demonstrated expertise in structuring, drafting, and negotiating complex commercial contracts (tech, data, privacy, services). Experience navigating regulated industries and aligning legal strategies with compliance, policy, and legislative frameworks. Proven leadership in cross-functional or matrixed teams, including process improvement and legal operations. Preference for experience advising commercial business units and/or holding business roles outside of legal. Technical & Functional Skills Strong leadership and team development skills. Excellent verbal and written communication with executive-level presence. Strategic thinker with strong project and budget management capabilities. High degree of discretion and professionalism in handling sensitive matters. Proficient with Microsoft Office and legal tech tools. Business acumen and ability to contribute to ROI-driven decision-making. Additional Details Travel required as needed. Remote opportunity available; preference for candidates located in Chicago, IL; Scottsdale, AZ; Charlotte, NC; or Irving, TX. Skills Business Contracts, Business Technology, Commercial Contract Management, Contract Negotiations, Legal Practices, Legal Services, Negotiation, Negotiation Planning, Negotiation Strategies, Negotiation Tactics, People Management, Problem Solving, Strategy Plan, Technical Specifications, Time Management Compensation The compensation offered for this role is $147, 000.00 - $222, 000.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click " here " for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click " here " for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the "EEO is the Law" poster click " here ". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs To view the FMLA poster, click " here ". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
10/03/2025
Full time
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Are you a dynamic, business-savvy attorney who thrives at the intersection of law, technology, data, and innovation? Arity (Allstate Company) - a cutting-edge data and analytics company-is seeking a Senior Managing Commercial Counsel to provide strategic legal guidance across a broad spectrum of business activities. This is a unique opportunity to be a key advisor and thought leader within Arity's leadership team, working on high-impact initiatives involving privacy, product development, adtech, marketing, data governance, and commercial transactions. In this role, you will serve as a trusted partner to Arity's senior leadership while collaborating closely with teams across Arity and Allstate's broader legal organization. We're looking for a proactive and forward-thinking attorney who can navigate complex, matrixed environments and drive actionable outcomes in a fast-paced, evolving landscape. Key Responsibilities: Core Legal & Strategic Advisory Provide timely, business-oriented legal counsel on a wide range of matters, including product development, marketing, and sales strategies. Draft, review, and negotiate complex commercial agreements-particularly in the areas of technology, data, and services. Offer strategic advice on emerging legal and business issues, particularly related to commercial contracts, privacy, consumer protection, and regulatory compliance. Anticipate legal risks and propose pragmatic, innovative solutions aligned with business goals. Leadership & Business Partnership Act as a key legal advisor to the Arity executive team, contributing to strategic planning, execution, and cross-functional collaboration. Build strong, trusted relationships across the organization to align legal guidance with business priorities. Represent Arity within Allstate's legal department, helping to shape legal policy and practice across a portfolio of affiliated companies. Operational Excellence Drive legal process improvements and work flows, including contract management systems, templates, playbooks, and intake protocols. Conduct complex legal research and collaborate cross-functionally to assess the impact of evolving laws and regulations on business operations. Manage outside counsel relationships and budgets effectively. Foster a culture of constructive dialogue and teamwork across a geographically distributed legal team. What a Typical Day Might Include Advising on the legal implications of a new product or evolving corporate structure. Distilling and communicating complex legal issues in a clear, actionable manner for business stakeholders. Drafting and negotiating data licensing agreements or strategic commercial deals. Leading the implementation of a compliance or governance initiative. You'll Be a Great Fit If You Enjoy navigating and advising in legally unsettled or fast-evolving areas. Are process-oriented and eager to streamline legal operations. Bring a collaborative, solutions-driven mindset to the table. Can balance legal precision with business practicality. Supervisory Responsibilities Oversees individual contributors, contractors, consultants, and temporary staff. Education and Experience Juris Doctorate from an accredited institution and active bar membership in good standing. 10+ years of legal experience in a law firm and/or in-house legal department, preferably within technology, data, or high-growth startup environments. Demonstrated expertise in structuring, drafting, and negotiating complex commercial contracts (tech, data, privacy, services). Experience navigating regulated industries and aligning legal strategies with compliance, policy, and legislative frameworks. Proven leadership in cross-functional or matrixed teams, including process improvement and legal operations. Preference for experience advising commercial business units and/or holding business roles outside of legal. Technical & Functional Skills Strong leadership and team development skills. Excellent verbal and written communication with executive-level presence. Strategic thinker with strong project and budget management capabilities. High degree of discretion and professionalism in handling sensitive matters. Proficient with Microsoft Office and legal tech tools. Business acumen and ability to contribute to ROI-driven decision-making. Additional Details Travel required as needed. Remote opportunity available; preference for candidates located in Chicago, IL; Scottsdale, AZ; Charlotte, NC; or Irving, TX. Skills Business Contracts, Business Technology, Commercial Contract Management, Contract Negotiations, Legal Practices, Legal Services, Negotiation, Negotiation Planning, Negotiation Strategies, Negotiation Tactics, People Management, Problem Solving, Strategy Plan, Technical Specifications, Time Management Compensation The compensation offered for this role is $147, 000.00 - $222, 000.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click " here " for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click " here " for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the "EEO is the Law" poster click " here ". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs To view the FMLA poster, click " here ". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Director Demand Generation
Quantum Health
Description Location : This position may work remotely anywhere in the United States of America. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement . About the role The Director, Demand Generation will design and execute a comprehensive demand generation strategy to drive awareness, acquire leads, and convert opportunities into revenue. This leader will combine strategic vision with hands-on execution, leveraging best-in-class marketing technology and analytics to scale pipeline growth. They will manage both the growth marketing and marketing operations teams, ensuring alignment of strategy, execution, and measurement. What you'll do Demand Generation Strategy & Leadership Develop and execute a data-driven demand generation strategy aligned to revenue goals, from top-of-funnel lead acquisition to sales conversion. Partner closely with Sales leadership and the Business Development team (BDRs) to ensure marketing campaigns produce high-quality meetings and pipeline opportunities. Define and track marketing-sourced pipeline and bookings KPIs, continuously optimizing programs to maximize ROI. Foster a test-and-learn culture, encouraging curiosity, experimentation, and data-driven decision making to identify the most effective growth levers. Develop and execute account-based marketing (ABM) programs targeting high-value accounts in partnership with Sales. Growth Marketing Programs Lead all paid demand efforts, including paid search, paid social, display advertising, and retargeting. Manage lead flow from the corporate website, ensuring effective conversion paths and seamless lead hand-off to Sales and BDRs. Oversee website optimization for lead generation, including form strategy, conversion paths, and user experience enhancements. Implement and manage A/B testing tools and methodologies to continuously improve conversion rates across campaigns and the website. Integrate field events, trade shows, and sponsorships into the overall demand generation plan to maximize lead capture and ROI. Own webinar programs end-to-end, from content strategy to promotion, execution, and post-event lead nurturing. Lead Nurturing, Scoring & Sales Alignment Design and optimize lead nurturing workflows to engage prospects through the buyer's journey. Develop and refine lead scoring models to ensure Sales and BDRs receive the most qualified leads for follow-up. Work with Sales Enablement to ensure the sales and BDR teams are equipped with campaign-driven insights, follow-up strategies, and supporting assets. Marketing Operations & Technology Lead the marketing operations team, owning the marketing automation platform (HubSpot, Eloqua, Marketo, or similar), the platform-Salesforce integration, and the entire martech stack. Ensure accurate campaign setup, lead tracking, and attribution models to measure true marketing impact. Develop standardized dashboards and reporting for marketing performance, pipeline influence, and ROI. Leverage market and competitive insights to inform targeting, messaging, and campaign strategies. Continuously evaluate and implement new tools and technologies to improve marketing efficiency and effectiveness. Team Leadership & Collaboration Build, lead, and mentor a high-performing team of growth marketers and marketing operations professionals. Foster a culture of performance, curiosity, and cross-functional collaboration. Partner with Product Marketing, Engagement Marketing, Sales, BDRs, and Analytics teams to ensure cohesive go-to-market execution. All other duties as assigned. What you'll bring Education: Bachelor's degree in Marketing , Business, or related field preferred or equivalent experience. 10+ years of B2B marketing experience with a focus on demand generation and marketing operations. 5+ years leading a demand generation or growth marketing team, with both strategic and hands-on management of programs. Experience leading demand generation in companies with enterprise-level deals averaging $1M+ and long, complex sales cycles. Proven track record of delivering marketing-sourced pipeline and bookings against aggressive growth goals. Deep expertise in marketing automation platforms such as HubSpot, Eloqua, Marketo, or similar - including integration with Salesforce. Strong experience with paid digital programs, webinar strategy, website optimization for lead generation, and A/B testing tools. Experience developing and executing ABM strategies, lead nurturing workflows, and lead scoring models. Proficiency in marketing analytics, attribution models, and performance measurement. Demonstrated curiosity and a test-and-learn mindset, with a passion for continuous improvement. Excellent leadership and collaboration skills, with the ability to influence across departments and executive levels. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending click apply for full job details
10/03/2025
Full time
Description Location : This position may work remotely anywhere in the United States of America. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement . About the role The Director, Demand Generation will design and execute a comprehensive demand generation strategy to drive awareness, acquire leads, and convert opportunities into revenue. This leader will combine strategic vision with hands-on execution, leveraging best-in-class marketing technology and analytics to scale pipeline growth. They will manage both the growth marketing and marketing operations teams, ensuring alignment of strategy, execution, and measurement. What you'll do Demand Generation Strategy & Leadership Develop and execute a data-driven demand generation strategy aligned to revenue goals, from top-of-funnel lead acquisition to sales conversion. Partner closely with Sales leadership and the Business Development team (BDRs) to ensure marketing campaigns produce high-quality meetings and pipeline opportunities. Define and track marketing-sourced pipeline and bookings KPIs, continuously optimizing programs to maximize ROI. Foster a test-and-learn culture, encouraging curiosity, experimentation, and data-driven decision making to identify the most effective growth levers. Develop and execute account-based marketing (ABM) programs targeting high-value accounts in partnership with Sales. Growth Marketing Programs Lead all paid demand efforts, including paid search, paid social, display advertising, and retargeting. Manage lead flow from the corporate website, ensuring effective conversion paths and seamless lead hand-off to Sales and BDRs. Oversee website optimization for lead generation, including form strategy, conversion paths, and user experience enhancements. Implement and manage A/B testing tools and methodologies to continuously improve conversion rates across campaigns and the website. Integrate field events, trade shows, and sponsorships into the overall demand generation plan to maximize lead capture and ROI. Own webinar programs end-to-end, from content strategy to promotion, execution, and post-event lead nurturing. Lead Nurturing, Scoring & Sales Alignment Design and optimize lead nurturing workflows to engage prospects through the buyer's journey. Develop and refine lead scoring models to ensure Sales and BDRs receive the most qualified leads for follow-up. Work with Sales Enablement to ensure the sales and BDR teams are equipped with campaign-driven insights, follow-up strategies, and supporting assets. Marketing Operations & Technology Lead the marketing operations team, owning the marketing automation platform (HubSpot, Eloqua, Marketo, or similar), the platform-Salesforce integration, and the entire martech stack. Ensure accurate campaign setup, lead tracking, and attribution models to measure true marketing impact. Develop standardized dashboards and reporting for marketing performance, pipeline influence, and ROI. Leverage market and competitive insights to inform targeting, messaging, and campaign strategies. Continuously evaluate and implement new tools and technologies to improve marketing efficiency and effectiveness. Team Leadership & Collaboration Build, lead, and mentor a high-performing team of growth marketers and marketing operations professionals. Foster a culture of performance, curiosity, and cross-functional collaboration. Partner with Product Marketing, Engagement Marketing, Sales, BDRs, and Analytics teams to ensure cohesive go-to-market execution. All other duties as assigned. What you'll bring Education: Bachelor's degree in Marketing , Business, or related field preferred or equivalent experience. 10+ years of B2B marketing experience with a focus on demand generation and marketing operations. 5+ years leading a demand generation or growth marketing team, with both strategic and hands-on management of programs. Experience leading demand generation in companies with enterprise-level deals averaging $1M+ and long, complex sales cycles. Proven track record of delivering marketing-sourced pipeline and bookings against aggressive growth goals. Deep expertise in marketing automation platforms such as HubSpot, Eloqua, Marketo, or similar - including integration with Salesforce. Strong experience with paid digital programs, webinar strategy, website optimization for lead generation, and A/B testing tools. Experience developing and executing ABM strategies, lead nurturing workflows, and lead scoring models. Proficiency in marketing analytics, attribution models, and performance measurement. Demonstrated curiosity and a test-and-learn mindset, with a passion for continuous improvement. Excellent leadership and collaboration skills, with the ability to influence across departments and executive levels. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending click apply for full job details
Director Demand Generation
Quantum Health
Description Location : This position may work remotely anywhere in the United States of America. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement . About the role The Director, Demand Generation will design and execute a comprehensive demand generation strategy to drive awareness, acquire leads, and convert opportunities into revenue. This leader will combine strategic vision with hands-on execution, leveraging best-in-class marketing technology and analytics to scale pipeline growth. They will manage both the growth marketing and marketing operations teams, ensuring alignment of strategy, execution, and measurement. What you'll do Demand Generation Strategy & Leadership Develop and execute a data-driven demand generation strategy aligned to revenue goals, from top-of-funnel lead acquisition to sales conversion. Partner closely with Sales leadership and the Business Development team (BDRs) to ensure marketing campaigns produce high-quality meetings and pipeline opportunities. Define and track marketing-sourced pipeline and bookings KPIs, continuously optimizing programs to maximize ROI. Foster a test-and-learn culture, encouraging curiosity, experimentation, and data-driven decision making to identify the most effective growth levers. Develop and execute account-based marketing (ABM) programs targeting high-value accounts in partnership with Sales. Growth Marketing Programs Lead all paid demand efforts, including paid search, paid social, display advertising, and retargeting. Manage lead flow from the corporate website, ensuring effective conversion paths and seamless lead hand-off to Sales and BDRs. Oversee website optimization for lead generation, including form strategy, conversion paths, and user experience enhancements. Implement and manage A/B testing tools and methodologies to continuously improve conversion rates across campaigns and the website. Integrate field events, trade shows, and sponsorships into the overall demand generation plan to maximize lead capture and ROI. Own webinar programs end-to-end, from content strategy to promotion, execution, and post-event lead nurturing. Lead Nurturing, Scoring & Sales Alignment Design and optimize lead nurturing workflows to engage prospects through the buyer's journey. Develop and refine lead scoring models to ensure Sales and BDRs receive the most qualified leads for follow-up. Work with Sales Enablement to ensure the sales and BDR teams are equipped with campaign-driven insights, follow-up strategies, and supporting assets. Marketing Operations & Technology Lead the marketing operations team, owning the marketing automation platform (HubSpot, Eloqua, Marketo, or similar), the platform-Salesforce integration, and the entire martech stack. Ensure accurate campaign setup, lead tracking, and attribution models to measure true marketing impact. Develop standardized dashboards and reporting for marketing performance, pipeline influence, and ROI. Leverage market and competitive insights to inform targeting, messaging, and campaign strategies. Continuously evaluate and implement new tools and technologies to improve marketing efficiency and effectiveness. Team Leadership & Collaboration Build, lead, and mentor a high-performing team of growth marketers and marketing operations professionals. Foster a culture of performance, curiosity, and cross-functional collaboration. Partner with Product Marketing, Engagement Marketing, Sales, BDRs, and Analytics teams to ensure cohesive go-to-market execution. All other duties as assigned. What you'll bring Education: Bachelor's degree in Marketing , Business, or related field preferred or equivalent experience. 10+ years of B2B marketing experience with a focus on demand generation and marketing operations. 5+ years leading a demand generation or growth marketing team, with both strategic and hands-on management of programs. Experience leading demand generation in companies with enterprise-level deals averaging $1M+ and long, complex sales cycles. Proven track record of delivering marketing-sourced pipeline and bookings against aggressive growth goals. Deep expertise in marketing automation platforms such as HubSpot, Eloqua, Marketo, or similar - including integration with Salesforce. Strong experience with paid digital programs, webinar strategy, website optimization for lead generation, and A/B testing tools. Experience developing and executing ABM strategies, lead nurturing workflows, and lead scoring models. Proficiency in marketing analytics, attribution models, and performance measurement. Demonstrated curiosity and a test-and-learn mindset, with a passion for continuous improvement. Excellent leadership and collaboration skills, with the ability to influence across departments and executive levels. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending click apply for full job details
10/03/2025
Full time
Description Location : This position may work remotely anywhere in the United States of America. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement . About the role The Director, Demand Generation will design and execute a comprehensive demand generation strategy to drive awareness, acquire leads, and convert opportunities into revenue. This leader will combine strategic vision with hands-on execution, leveraging best-in-class marketing technology and analytics to scale pipeline growth. They will manage both the growth marketing and marketing operations teams, ensuring alignment of strategy, execution, and measurement. What you'll do Demand Generation Strategy & Leadership Develop and execute a data-driven demand generation strategy aligned to revenue goals, from top-of-funnel lead acquisition to sales conversion. Partner closely with Sales leadership and the Business Development team (BDRs) to ensure marketing campaigns produce high-quality meetings and pipeline opportunities. Define and track marketing-sourced pipeline and bookings KPIs, continuously optimizing programs to maximize ROI. Foster a test-and-learn culture, encouraging curiosity, experimentation, and data-driven decision making to identify the most effective growth levers. Develop and execute account-based marketing (ABM) programs targeting high-value accounts in partnership with Sales. Growth Marketing Programs Lead all paid demand efforts, including paid search, paid social, display advertising, and retargeting. Manage lead flow from the corporate website, ensuring effective conversion paths and seamless lead hand-off to Sales and BDRs. Oversee website optimization for lead generation, including form strategy, conversion paths, and user experience enhancements. Implement and manage A/B testing tools and methodologies to continuously improve conversion rates across campaigns and the website. Integrate field events, trade shows, and sponsorships into the overall demand generation plan to maximize lead capture and ROI. Own webinar programs end-to-end, from content strategy to promotion, execution, and post-event lead nurturing. Lead Nurturing, Scoring & Sales Alignment Design and optimize lead nurturing workflows to engage prospects through the buyer's journey. Develop and refine lead scoring models to ensure Sales and BDRs receive the most qualified leads for follow-up. Work with Sales Enablement to ensure the sales and BDR teams are equipped with campaign-driven insights, follow-up strategies, and supporting assets. Marketing Operations & Technology Lead the marketing operations team, owning the marketing automation platform (HubSpot, Eloqua, Marketo, or similar), the platform-Salesforce integration, and the entire martech stack. Ensure accurate campaign setup, lead tracking, and attribution models to measure true marketing impact. Develop standardized dashboards and reporting for marketing performance, pipeline influence, and ROI. Leverage market and competitive insights to inform targeting, messaging, and campaign strategies. Continuously evaluate and implement new tools and technologies to improve marketing efficiency and effectiveness. Team Leadership & Collaboration Build, lead, and mentor a high-performing team of growth marketers and marketing operations professionals. Foster a culture of performance, curiosity, and cross-functional collaboration. Partner with Product Marketing, Engagement Marketing, Sales, BDRs, and Analytics teams to ensure cohesive go-to-market execution. All other duties as assigned. What you'll bring Education: Bachelor's degree in Marketing , Business, or related field preferred or equivalent experience. 10+ years of B2B marketing experience with a focus on demand generation and marketing operations. 5+ years leading a demand generation or growth marketing team, with both strategic and hands-on management of programs. Experience leading demand generation in companies with enterprise-level deals averaging $1M+ and long, complex sales cycles. Proven track record of delivering marketing-sourced pipeline and bookings against aggressive growth goals. Deep expertise in marketing automation platforms such as HubSpot, Eloqua, Marketo, or similar - including integration with Salesforce. Strong experience with paid digital programs, webinar strategy, website optimization for lead generation, and A/B testing tools. Experience developing and executing ABM strategies, lead nurturing workflows, and lead scoring models. Proficiency in marketing analytics, attribution models, and performance measurement. Demonstrated curiosity and a test-and-learn mindset, with a passion for continuous improvement. Excellent leadership and collaboration skills, with the ability to influence across departments and executive levels. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending click apply for full job details
Global Sr. Product Manager (Single-Phase UPS)
Vertiv Delaware, Ohio
Job Summary The Global Sr. Product Manager will be responsible for driving growth and profitability of Vertiv's Single-Phase UPS offerings by identifying market requirements, prioritizing development activities, launching new offerings, and managing the offering portfolio. This position will be based onsite at Vertiv's Delaware, OH office location. Responsibilities: The Global Product Manager will work with the Director, Product Management to: Gain deep insight into customer needs and desired outcomes through extensive customer, channel and market research. Convert insights into innovative product strategies, product roadmaps, and detailed market requirements. Prepare Business Cases to justify investments into new product development and demonstrate return on the investment. Collaborate with cross functional teams to bring new products to market in the shortest time possible. Be an expert on markets, industries, channels, and competitive product lines. Own the product lifecycle for assigned products from introduction and obsolescence. Develop product collateral, web pages, sales enablement tools, and sales training material. COMPETENCIES FOR SUCCESS: Agility: the acumen to handle complex situations and multiple responsibilities simultaneously managing long term projects with the urgency of immediate demands on the operations. Analytical Rigor: Ability to bring structure to ill-defined problems and intellectual leadership to problem solving; synthesize insights from analysis and ensure credible, actionable recommendations. Communications Skills: Ability to develop rapport and credibility across the organization, promote ideas persuasively; ability to manage situations including senior leaders and external groups. Strategic Thinking: Evaluating trends, developing long-term implications, and recommending pragmatic strategies for continuous improvement and new opportunities. Customer Focus: Work well with sales teams and customers to understand opportunities and latent needs to drive opportunities for innovation and differentiation. Requirements: Bachelor's Degree in business, engineering or related field. MBA preferred. 10+ years of experience in product management, technical product marketing, strategic planning, or directly related experience. Experience working with international teams. Participation in global calls outside of normal working hours. Excellent presentation and written communication skills. Ability to quickly develop cross-functional relationships to achieve business objectives. Experience with 1-phase UPS systems is preferred. Approximately 15% domestic / international travel is required. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES • Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial Strength OUR BEHAVIORS • Own It • Act With Urgency • Foster a Customer-First Mindset • Think Big and Execute • Lead by Example • Drive Continuous Improvement • Learn and Seek Out Development About Vertiv Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit to learn more. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to
10/02/2025
Full time
Job Summary The Global Sr. Product Manager will be responsible for driving growth and profitability of Vertiv's Single-Phase UPS offerings by identifying market requirements, prioritizing development activities, launching new offerings, and managing the offering portfolio. This position will be based onsite at Vertiv's Delaware, OH office location. Responsibilities: The Global Product Manager will work with the Director, Product Management to: Gain deep insight into customer needs and desired outcomes through extensive customer, channel and market research. Convert insights into innovative product strategies, product roadmaps, and detailed market requirements. Prepare Business Cases to justify investments into new product development and demonstrate return on the investment. Collaborate with cross functional teams to bring new products to market in the shortest time possible. Be an expert on markets, industries, channels, and competitive product lines. Own the product lifecycle for assigned products from introduction and obsolescence. Develop product collateral, web pages, sales enablement tools, and sales training material. COMPETENCIES FOR SUCCESS: Agility: the acumen to handle complex situations and multiple responsibilities simultaneously managing long term projects with the urgency of immediate demands on the operations. Analytical Rigor: Ability to bring structure to ill-defined problems and intellectual leadership to problem solving; synthesize insights from analysis and ensure credible, actionable recommendations. Communications Skills: Ability to develop rapport and credibility across the organization, promote ideas persuasively; ability to manage situations including senior leaders and external groups. Strategic Thinking: Evaluating trends, developing long-term implications, and recommending pragmatic strategies for continuous improvement and new opportunities. Customer Focus: Work well with sales teams and customers to understand opportunities and latent needs to drive opportunities for innovation and differentiation. Requirements: Bachelor's Degree in business, engineering or related field. MBA preferred. 10+ years of experience in product management, technical product marketing, strategic planning, or directly related experience. Experience working with international teams. Participation in global calls outside of normal working hours. Excellent presentation and written communication skills. Ability to quickly develop cross-functional relationships to achieve business objectives. Experience with 1-phase UPS systems is preferred. Approximately 15% domestic / international travel is required. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES • Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial Strength OUR BEHAVIORS • Own It • Act With Urgency • Foster a Customer-First Mindset • Think Big and Execute • Lead by Example • Drive Continuous Improvement • Learn and Seek Out Development About Vertiv Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit to learn more. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to
Associate Director, SAP SCM/OTC (Order to Cash) Solution Architect
Genmab South Grafton, Massachusetts
At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! Associate Director, SAP SCM/OTC (Order to Cash) Solution Architect At Genmab, we strive to redefine how we deliver innovative solutions through digital transformation. Within the Data, Digital, and AI organization, our mission is to enhance operational excellence and agility through state-of-the-art technology solutions that support our business strategy and improve outcomes for patients worldwide. We are seeking a dynamic SAP SCM/OTC Solution Architect to join our Commercialization & Enabling Functions Team. This role is critical to the design and implementation of SAP S/4HANA Supply Chain (SMC) and Order to Cash (OTC) solutions, with a particular focus on supply chain processes and master data management as well as Sales Order Processing, Billing, Credit Management, and Customer Master Data. A core component of this position is strategic and operational collaboration with the SAP Business Center of Excellence (CoE) to ensure cross-functional alignment and scalable solution delivery across Genmab's global landscape. The Role As the SAP SCM/OTC Solution Architect, you will: Lead the architecture, deployment, and optimization of SAP S/4HANA Supply Chain and Order to Cash solutions. Provide technical subject matter expertise in Subcontracting, Demand Management, Production Planning, Inventory Management and Master data processes. Provide technical subject matter expertise in order management, billing, and customer fulfillment processes. Collaborate closely with the SAP Business CoE to drive standardization, scalability, and continuous innovation across commercial and supply chain operations. Translate complex business needs into secure, scalable, and compliant SAP solutions. Act as a tactical liaison between SAP Business CoE, systems integrators, AMS providers, and core IT functions. Responsibilities Architect SAP S/4HANA solutions for the full Product lifecycle, including MRP process and Demand Management, Production Planning, Order and Inventory Management, Transportation & Quality management, and Master Data. Architect SAP S/4HANA solutions for the outsourced OTC lifecycle, including Order Management, Delivery Processing, Billing, Accounts Receivable, and Credit Management. Serve as a key partner to the SAP Business CoE, ensuring business goals and strategic direction are embedded in technical design and execution. Maintain alignment with enterprise architecture and compliance frameworks (SOX, GxP, GDPR). Lead stakeholder engagement to gather business requirements and develop functional/technical specifications in coordination with the SAP Business CoE. Oversee systems integrators and AMS partners to ensure high-quality, timely delivery of solutions. Understand, document, design and deliver SAP configurations and functional specifications. Support the implementation of best practices in SCM and OTC processes through collaboration with the SAP Business CoE. Stay ahead of SAP S/4HANA innovations and advise on opportunities for continuous improvement within the SCM/OTC domains. Leverage Atlassian tools (Jira, Confluence, GitLab, Smartsheet) for agile delivery and stakeholder communication. Qualifications & Requirements Bachelor's degree in Information Systems, Supply Chain Management, Logistics, or a related discipline (Master's degree preferred). 8+ years of hands-on SAP experience, with at least 2 full-cycle SAP S/4HANA implementations focused on OTC and SCM. SAP Certification in SD, MM, PP-PU and MM, or S/4HANA Sales/Logistics/Planning modules is a strong advantage. Deep expertise in end-to-end Order-to-Cash processes including Order Management, Billing, Credit Management, and their integration with logistics and financial operations. Strong experience in Demand and Supply Network Planning across global supply chains. Hands-on expertise in Subcontracting processes involving Contract Manufacturing Organizations (CMOs). Understanding of Logistics and Inventory Management Working knowledge of Transportation Management and its integration with sales and distribution workflows. Proficient in Sales and Distribution (SAP SD) processes including order entry, pricing, delivery, returns, and invoicing. Familiarity with outsourced Order-to-Cash solutions using 3PL/4PL providers, including EDI integration, fulfillment tracking, and reconciliation. Demonstrated experience in life sciences or similarly regulated industries with SDLC and compliance frameworks. Excellent communication and stakeholder engagement skills, with a collaborative and results-oriented mindset. Exposure to advanced analytics, digital automation, or AI-driven finance tools. Strong problem-solving and critical-thinking abilities. Holistic vision mindset-ability to see the bigger picture, connect data insights to broader business objectives, and drive strategic impact across functions. Proactive and results-oriented approach with a collaborative mindset. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice ().
10/02/2025
Full time
At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! Associate Director, SAP SCM/OTC (Order to Cash) Solution Architect At Genmab, we strive to redefine how we deliver innovative solutions through digital transformation. Within the Data, Digital, and AI organization, our mission is to enhance operational excellence and agility through state-of-the-art technology solutions that support our business strategy and improve outcomes for patients worldwide. We are seeking a dynamic SAP SCM/OTC Solution Architect to join our Commercialization & Enabling Functions Team. This role is critical to the design and implementation of SAP S/4HANA Supply Chain (SMC) and Order to Cash (OTC) solutions, with a particular focus on supply chain processes and master data management as well as Sales Order Processing, Billing, Credit Management, and Customer Master Data. A core component of this position is strategic and operational collaboration with the SAP Business Center of Excellence (CoE) to ensure cross-functional alignment and scalable solution delivery across Genmab's global landscape. The Role As the SAP SCM/OTC Solution Architect, you will: Lead the architecture, deployment, and optimization of SAP S/4HANA Supply Chain and Order to Cash solutions. Provide technical subject matter expertise in Subcontracting, Demand Management, Production Planning, Inventory Management and Master data processes. Provide technical subject matter expertise in order management, billing, and customer fulfillment processes. Collaborate closely with the SAP Business CoE to drive standardization, scalability, and continuous innovation across commercial and supply chain operations. Translate complex business needs into secure, scalable, and compliant SAP solutions. Act as a tactical liaison between SAP Business CoE, systems integrators, AMS providers, and core IT functions. Responsibilities Architect SAP S/4HANA solutions for the full Product lifecycle, including MRP process and Demand Management, Production Planning, Order and Inventory Management, Transportation & Quality management, and Master Data. Architect SAP S/4HANA solutions for the outsourced OTC lifecycle, including Order Management, Delivery Processing, Billing, Accounts Receivable, and Credit Management. Serve as a key partner to the SAP Business CoE, ensuring business goals and strategic direction are embedded in technical design and execution. Maintain alignment with enterprise architecture and compliance frameworks (SOX, GxP, GDPR). Lead stakeholder engagement to gather business requirements and develop functional/technical specifications in coordination with the SAP Business CoE. Oversee systems integrators and AMS partners to ensure high-quality, timely delivery of solutions. Understand, document, design and deliver SAP configurations and functional specifications. Support the implementation of best practices in SCM and OTC processes through collaboration with the SAP Business CoE. Stay ahead of SAP S/4HANA innovations and advise on opportunities for continuous improvement within the SCM/OTC domains. Leverage Atlassian tools (Jira, Confluence, GitLab, Smartsheet) for agile delivery and stakeholder communication. Qualifications & Requirements Bachelor's degree in Information Systems, Supply Chain Management, Logistics, or a related discipline (Master's degree preferred). 8+ years of hands-on SAP experience, with at least 2 full-cycle SAP S/4HANA implementations focused on OTC and SCM. SAP Certification in SD, MM, PP-PU and MM, or S/4HANA Sales/Logistics/Planning modules is a strong advantage. Deep expertise in end-to-end Order-to-Cash processes including Order Management, Billing, Credit Management, and their integration with logistics and financial operations. Strong experience in Demand and Supply Network Planning across global supply chains. Hands-on expertise in Subcontracting processes involving Contract Manufacturing Organizations (CMOs). Understanding of Logistics and Inventory Management Working knowledge of Transportation Management and its integration with sales and distribution workflows. Proficient in Sales and Distribution (SAP SD) processes including order entry, pricing, delivery, returns, and invoicing. Familiarity with outsourced Order-to-Cash solutions using 3PL/4PL providers, including EDI integration, fulfillment tracking, and reconciliation. Demonstrated experience in life sciences or similarly regulated industries with SDLC and compliance frameworks. Excellent communication and stakeholder engagement skills, with a collaborative and results-oriented mindset. Exposure to advanced analytics, digital automation, or AI-driven finance tools. Strong problem-solving and critical-thinking abilities. Holistic vision mindset-ability to see the bigger picture, connect data insights to broader business objectives, and drive strategic impact across functions. Proactive and results-oriented approach with a collaborative mindset. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice ().
Senior Manager, CRM Platform Architecture & Innovation (Veeva / Salesforce)
Genmab Plainsboro, New Jersey
At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! Position Summary Genmab is seeking a dynamic and experienced Senior Manager, Veeva CRM / Salesforce Developer & Admin to join our growing Data, Digital & AI (DD&AI) organization. Genmab is transitioning to a hub-and-spoke commercialization model and seeking a seasoned Senior Manager, Veeva / Salesforce CRM Developer & Admin to design and govern the framework that empowers business "spokes" via a centralized platform "hub." Sitting at the intersection of technology, business, and patient impact, you will be the strategic-and hands-on-guardian of Genmab's CRM and allied commercialization platforms, ensuring field and home-office teams deliver remarkable experiences to healthcare professionals (HCPs) and patients. You will serve as the technical and strategic owner of Genmab's CRM platform-crafting and executing a bold, forward-thinking roadmap. You will ensure our platforms are scalable, compliant, integrated, and insights-driven to support both field operations and internal teams across global markets. This role is based out of our Princeton office and requires for you to be on site 60% of the time Core Duties : Own the end-to-end technical architecture for Veeva CRM (Online/ iRep /Engage) and multi-cloud Salesforce Life Science Cloud . Produce and maintain a living solution blueprint covering data models, integration patterns (API-first, event-driven), security controls, and GxP /21 CFR Part 11 compliance. Align architecture with downstream data-platforms (Snowflake, Reltio MDM, AWS) and enterprise identity management systems. Lead configuration of Veeva modules ( Account Management, Call Reporting, CLM, Events Management, Approved Emails, Surveys, Medical Inquiry ) and Salesforce features (Flows, Declarative Sharing, Apex ). Templatized C onfiguration using Copado for Veeva CRM to ensure repeatable deployments across regions. Drive hands-on custom development : Apex services, Lightning Web Components, Platform Events, Visualforce, Veeva MyInsights dashboards, and integration micro-services. Enforce clean code practices and maintain 85 % automated test coverage. Design and operate CI/CD pipelines (GitLab CI, SFDX, Copado, Tricentis /Tosca) for version-controlled, GxP -validated releases across Sandboxes, SIT, UAT, and Production. Orchestrate deployments and rollback strategies; champion DevSecOps and Infrastructure-as-Code for middleware (Informatica). Own the multi-year CRM vision and roadmap, aligning with DD &AI strategy. Drive platform governance, standardization, and best practices across global markets. Translate complex business requirements into scalable technical solutions. Partner with Commercial, Medical Affairs, and Data teams to surface insights and streamline field workflows. Mentor and lead a diverse, high-performing team of admins, developers, and analysts. Manage budgets, cost-benefit analyses, and platform KPIs to demonstrate value. Scout, prototype, and operationalize emerging technologies-generative-AI, predictive analytics, conversational bots-across Salesforce and Veeva to elevate HCP engagement and field productivity. Lead rapid proof-of-concepts ( 12 weeks) with Data Science teams to test use-cases such as AI call-note summarization, smart segmentation, and next-best-action recommendations. Establish an innovation backlog and governance model to funnel successful pilots into the main CI/CD release train while ensuring privacy, ethical-AI, and GxP compliance. Required Qualifications Experience: 8+ years overall in CRM; 3+ years as a Salesforce /Veeva admin-developer in life-sciences (pharma/biotech) commercial & medical domains. Education: Bachelor's in computer science , Engineering, or related field ( Master's preferred). Certifications: Salesforce Administrator or Developer (mandatory); Veeva CRM Admin or equivalent (preferred). Technical Expertise: Advanced configuration/development (Apex, Flows, Visualforce, LWC, Triggers). Proven leadership of multi-cloud Salesforce implementations. DevSecOps & CI/CD (SFDX, GitLab) and automated testing frameworks (Copado, Tricentis ). API-first integration design with middleware and data ecosystems. Domain Knowledge: Life Science Commercial and Medical Operations for US and EU and Japan, Oncology launch and EU commercial experience desirable; deep understanding of 21 CFR Part 11, GDPR, Sunshine/Open Payments. Soft Skills: Exceptional leadership, stakeholder-management, and negotiation abilities; Preferred Skills & Attributes Master's degree in Computer Science , Information Systems. Familiarity with GxP compliance and European data-privacy regulations. Demonstrated success improving field productivity, data quality, and customer insight. Strong financial acumen (budgeting, cost-benefit, risk management). Comfort able operating in global, customer-facing environments with diverse stakeholders. For US based candidates, the proposed salary band for this position is as follows: $131,440.00 $197,160.00 The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as discretionary bonuses and long-term incentives. When you join Genmab, you're joining a culture that supports your physical, financial, social, and emotional wellness. Within the first year, regular full-time U.S. employees are eligible for: 401(k) Plan: 100% match on the first 6% of contributions Health Benefits: Two medical plan options (including HDHP with HSA), dental, and vision insurance Voluntary Plans: Critical illness, accident, and hospital indemnity insurance Time Off: Paid vacation, sick leave, holidays, and 12 weeks of discretionary paid parental leave Support Resources: Access to child and adult backup care, family support programs, financial wellness tools, and emotional well-being support Additional Perks: Commuter benefits, tuition reimbursement, and a Lifestyle Spending Account for wellness and personal expenses About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy . click apply for full job details
10/02/2025
Full time
At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! Position Summary Genmab is seeking a dynamic and experienced Senior Manager, Veeva CRM / Salesforce Developer & Admin to join our growing Data, Digital & AI (DD&AI) organization. Genmab is transitioning to a hub-and-spoke commercialization model and seeking a seasoned Senior Manager, Veeva / Salesforce CRM Developer & Admin to design and govern the framework that empowers business "spokes" via a centralized platform "hub." Sitting at the intersection of technology, business, and patient impact, you will be the strategic-and hands-on-guardian of Genmab's CRM and allied commercialization platforms, ensuring field and home-office teams deliver remarkable experiences to healthcare professionals (HCPs) and patients. You will serve as the technical and strategic owner of Genmab's CRM platform-crafting and executing a bold, forward-thinking roadmap. You will ensure our platforms are scalable, compliant, integrated, and insights-driven to support both field operations and internal teams across global markets. This role is based out of our Princeton office and requires for you to be on site 60% of the time Core Duties : Own the end-to-end technical architecture for Veeva CRM (Online/ iRep /Engage) and multi-cloud Salesforce Life Science Cloud . Produce and maintain a living solution blueprint covering data models, integration patterns (API-first, event-driven), security controls, and GxP /21 CFR Part 11 compliance. Align architecture with downstream data-platforms (Snowflake, Reltio MDM, AWS) and enterprise identity management systems. Lead configuration of Veeva modules ( Account Management, Call Reporting, CLM, Events Management, Approved Emails, Surveys, Medical Inquiry ) and Salesforce features (Flows, Declarative Sharing, Apex ). Templatized C onfiguration using Copado for Veeva CRM to ensure repeatable deployments across regions. Drive hands-on custom development : Apex services, Lightning Web Components, Platform Events, Visualforce, Veeva MyInsights dashboards, and integration micro-services. Enforce clean code practices and maintain 85 % automated test coverage. Design and operate CI/CD pipelines (GitLab CI, SFDX, Copado, Tricentis /Tosca) for version-controlled, GxP -validated releases across Sandboxes, SIT, UAT, and Production. Orchestrate deployments and rollback strategies; champion DevSecOps and Infrastructure-as-Code for middleware (Informatica). Own the multi-year CRM vision and roadmap, aligning with DD &AI strategy. Drive platform governance, standardization, and best practices across global markets. Translate complex business requirements into scalable technical solutions. Partner with Commercial, Medical Affairs, and Data teams to surface insights and streamline field workflows. Mentor and lead a diverse, high-performing team of admins, developers, and analysts. Manage budgets, cost-benefit analyses, and platform KPIs to demonstrate value. Scout, prototype, and operationalize emerging technologies-generative-AI, predictive analytics, conversational bots-across Salesforce and Veeva to elevate HCP engagement and field productivity. Lead rapid proof-of-concepts ( 12 weeks) with Data Science teams to test use-cases such as AI call-note summarization, smart segmentation, and next-best-action recommendations. Establish an innovation backlog and governance model to funnel successful pilots into the main CI/CD release train while ensuring privacy, ethical-AI, and GxP compliance. Required Qualifications Experience: 8+ years overall in CRM; 3+ years as a Salesforce /Veeva admin-developer in life-sciences (pharma/biotech) commercial & medical domains. Education: Bachelor's in computer science , Engineering, or related field ( Master's preferred). Certifications: Salesforce Administrator or Developer (mandatory); Veeva CRM Admin or equivalent (preferred). Technical Expertise: Advanced configuration/development (Apex, Flows, Visualforce, LWC, Triggers). Proven leadership of multi-cloud Salesforce implementations. DevSecOps & CI/CD (SFDX, GitLab) and automated testing frameworks (Copado, Tricentis ). API-first integration design with middleware and data ecosystems. Domain Knowledge: Life Science Commercial and Medical Operations for US and EU and Japan, Oncology launch and EU commercial experience desirable; deep understanding of 21 CFR Part 11, GDPR, Sunshine/Open Payments. Soft Skills: Exceptional leadership, stakeholder-management, and negotiation abilities; Preferred Skills & Attributes Master's degree in Computer Science , Information Systems. Familiarity with GxP compliance and European data-privacy regulations. Demonstrated success improving field productivity, data quality, and customer insight. Strong financial acumen (budgeting, cost-benefit, risk management). Comfort able operating in global, customer-facing environments with diverse stakeholders. For US based candidates, the proposed salary band for this position is as follows: $131,440.00 $197,160.00 The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as discretionary bonuses and long-term incentives. When you join Genmab, you're joining a culture that supports your physical, financial, social, and emotional wellness. Within the first year, regular full-time U.S. employees are eligible for: 401(k) Plan: 100% match on the first 6% of contributions Health Benefits: Two medical plan options (including HDHP with HSA), dental, and vision insurance Voluntary Plans: Critical illness, accident, and hospital indemnity insurance Time Off: Paid vacation, sick leave, holidays, and 12 weeks of discretionary paid parental leave Support Resources: Access to child and adult backup care, family support programs, financial wellness tools, and emotional well-being support Additional Perks: Commuter benefits, tuition reimbursement, and a Lifestyle Spending Account for wellness and personal expenses About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy . click apply for full job details
Senior ML Engineer, Commercial Delivery
Genmab Plainsboro, New Jersey
At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! Role Overview : As we continue to push the boundaries of innovation, we seek a Commercial Delivery Engineer to bridge the gap between commercial data science, AI/ML operations, and platform engineering. As a Commercial Delivery Engineer, you will be responsible for delivering and operationalizing AI-driven solutions for commercial strategy, business intelligence, market access, and sales performance. This role requires an elite technical and strategic mindset, working at the intersection of AI/ML, Generative AI, cloud computing, and MLOps . You will work within a hub-and-spoke model, collaborating with centralized data science platform teams (hub) and commercial business units (spokes) to ensure scalability, reliability, and performance of AI/ML models in production. You will also partner with platform engineering teams to build and enhance cloud-based ML infrastructure while ensuring models are optimized , governed, and deployed at scale. This is a high-expectation, high-impact role that requires expertise in cutting-edge AI, cloud computing, MLOps , and software engineering to drive the next generation of commercial data-driven decision-making. This role is based out of our Princeton office and requires for you to be on site 60% of the time Key Responsibilities : Build and deploy AI/ML models that support commercial analytics, customer segmentation, forecasting, market intelligence, and real-world data insights. Architect, automate, and optimize AI pipelines on AWS ( SageMaker , Bedrock, Lambda, Step Functions, Redshift, Glue, S3, etc.). Integrate Generative AI and LLMs into commercial workflows, enabling NLP-based insights, sales intelligence, and customer engagement strategies. Ensure AI solutions are scalable, robust, and meet compliance standards (HIPAA, GDPR, responsible AI guidelines). Partner with platform engineering teams to build and enhance MLOps , CI/CD, and infrastructure as code ( IaC ) pipelines for AI models. Implement model monitoring, logging, drift detection, and governance to ensure continuous improvement and compliance. Optimize AI workloads using distributed computing, GPU acceleration, serverless architectures, and edge AI. Design and optimize data pipelines that connect commercial datasets from EHRs, claims data, real-world evidence (RWE), IQVIA, Symphony, and other biopharma sources. Enable seamless data integration and processing across cloud storage, data lakes, and AI-driven commercial applications. Work closely with commercial teams, business analysts, and data scientists to ensure AI models deliver business-relevant, high-impact insights. Act as the bridge between centralized AI/ML teams (hub) and commercial stakeholders (spokes), ensuring alignment, performance, and business impact. Drive cross-functional collaboration, ensuring AI-driven insights are actionable and operationalized at scale. Provide technical mentorship and leadership in AI/ML delivery, ensuring best practices are followed. Stay ahead of the latest advancements in AI/ML, Generative AI, cloud computing, and commercial analytics. Experiment with emerging AI/ML technologies (LLMs, multi-modal AI, AutoML , RAG-based systems, etc.) to enhance commercial strategy. Champion a data-driven culture, advocating for AI-first approaches in commercial decision-making. Required Qualifications & Experience : Master's or PhD degree in Computer Science, Physics, Chemistry, Statistics, or a related field 6 + years of experience in AI/ML, cloud engineering, data science, or MLOps within healthcare, biotech, or life sciences. Expert knowledge of AWS cloud services, including SageMaker , Bedrock, Lambda, Step Functions, Redshift, Glue, DynamoDB . Deep expertise in AI/ML frameworks such as PyTorch , TensorFlow, Scikit-Learn, Hugging Face Transformers. Strong programming skills in Python, SQL, and infrastructure as code (Terraform, CloudFormation, or CDK). Experience in building and scaling AI-powered commercial applications (forecasting, NLP, customer intelligence, sales analytics). Proven experience in MLOps , including model deployment, versioning, monitoring, and drift detection. Strong knowledge of Generative AI, LLM fine-tuning, and NLP-based solutions for commercial use cases. Experience with Docker and containerized AI model deployment. Strong understanding of commercial business operations, including sales, marketing, market access, and revenue analytics. High ethical standards, ensuring AI is used responsibly in commercial applications. Self-driven, proactive, and able to lead AI/ML delivery independently. Nice to haves : Understanding of regulatory requirements for AI in healthcare (HIPAA, GDPR, responsible AI standards). Experience working in a hub-and-spoke model, balancing centralized AI/ML initiatives with business unit needs. For US based candidates, the proposed salary band for this position is as follows: $171,440.00 $257,160.00 The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as bonuses. Regular full-time U.S. employees are eligible to enroll in Genmab benefits. Our benefits package is crafted to help employees feel supported and cared for in all aspects of life - physical, financial, social, and emotional. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (). Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.
10/02/2025
Full time
At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! Role Overview : As we continue to push the boundaries of innovation, we seek a Commercial Delivery Engineer to bridge the gap between commercial data science, AI/ML operations, and platform engineering. As a Commercial Delivery Engineer, you will be responsible for delivering and operationalizing AI-driven solutions for commercial strategy, business intelligence, market access, and sales performance. This role requires an elite technical and strategic mindset, working at the intersection of AI/ML, Generative AI, cloud computing, and MLOps . You will work within a hub-and-spoke model, collaborating with centralized data science platform teams (hub) and commercial business units (spokes) to ensure scalability, reliability, and performance of AI/ML models in production. You will also partner with platform engineering teams to build and enhance cloud-based ML infrastructure while ensuring models are optimized , governed, and deployed at scale. This is a high-expectation, high-impact role that requires expertise in cutting-edge AI, cloud computing, MLOps , and software engineering to drive the next generation of commercial data-driven decision-making. This role is based out of our Princeton office and requires for you to be on site 60% of the time Key Responsibilities : Build and deploy AI/ML models that support commercial analytics, customer segmentation, forecasting, market intelligence, and real-world data insights. Architect, automate, and optimize AI pipelines on AWS ( SageMaker , Bedrock, Lambda, Step Functions, Redshift, Glue, S3, etc.). Integrate Generative AI and LLMs into commercial workflows, enabling NLP-based insights, sales intelligence, and customer engagement strategies. Ensure AI solutions are scalable, robust, and meet compliance standards (HIPAA, GDPR, responsible AI guidelines). Partner with platform engineering teams to build and enhance MLOps , CI/CD, and infrastructure as code ( IaC ) pipelines for AI models. Implement model monitoring, logging, drift detection, and governance to ensure continuous improvement and compliance. Optimize AI workloads using distributed computing, GPU acceleration, serverless architectures, and edge AI. Design and optimize data pipelines that connect commercial datasets from EHRs, claims data, real-world evidence (RWE), IQVIA, Symphony, and other biopharma sources. Enable seamless data integration and processing across cloud storage, data lakes, and AI-driven commercial applications. Work closely with commercial teams, business analysts, and data scientists to ensure AI models deliver business-relevant, high-impact insights. Act as the bridge between centralized AI/ML teams (hub) and commercial stakeholders (spokes), ensuring alignment, performance, and business impact. Drive cross-functional collaboration, ensuring AI-driven insights are actionable and operationalized at scale. Provide technical mentorship and leadership in AI/ML delivery, ensuring best practices are followed. Stay ahead of the latest advancements in AI/ML, Generative AI, cloud computing, and commercial analytics. Experiment with emerging AI/ML technologies (LLMs, multi-modal AI, AutoML , RAG-based systems, etc.) to enhance commercial strategy. Champion a data-driven culture, advocating for AI-first approaches in commercial decision-making. Required Qualifications & Experience : Master's or PhD degree in Computer Science, Physics, Chemistry, Statistics, or a related field 6 + years of experience in AI/ML, cloud engineering, data science, or MLOps within healthcare, biotech, or life sciences. Expert knowledge of AWS cloud services, including SageMaker , Bedrock, Lambda, Step Functions, Redshift, Glue, DynamoDB . Deep expertise in AI/ML frameworks such as PyTorch , TensorFlow, Scikit-Learn, Hugging Face Transformers. Strong programming skills in Python, SQL, and infrastructure as code (Terraform, CloudFormation, or CDK). Experience in building and scaling AI-powered commercial applications (forecasting, NLP, customer intelligence, sales analytics). Proven experience in MLOps , including model deployment, versioning, monitoring, and drift detection. Strong knowledge of Generative AI, LLM fine-tuning, and NLP-based solutions for commercial use cases. Experience with Docker and containerized AI model deployment. Strong understanding of commercial business operations, including sales, marketing, market access, and revenue analytics. High ethical standards, ensuring AI is used responsibly in commercial applications. Self-driven, proactive, and able to lead AI/ML delivery independently. Nice to haves : Understanding of regulatory requirements for AI in healthcare (HIPAA, GDPR, responsible AI standards). Experience working in a hub-and-spoke model, balancing centralized AI/ML initiatives with business unit needs. For US based candidates, the proposed salary band for this position is as follows: $171,440.00 $257,160.00 The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as bonuses. Regular full-time U.S. employees are eligible to enroll in Genmab benefits. Our benefits package is crafted to help employees feel supported and cared for in all aspects of life - physical, financial, social, and emotional. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (). Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.
Director of AI & Machine Learning
Integrity Marketing Shared Services Center Dallas, Texas
About Us Integrity is an omnichannel insurtech company innovating insurance with a singular purpose: making insurance simpler and more human, so everyone can plan for the good days ahead! With billions in funding from HGGC, Harvest Partner, SilverLake, we leverage techniques that include predictive modeling, custom dynamic dashboards, next- best-action and behavior triggers, as well as other cutting-edge methods like natural language processing (NLP) to inform decision-making and streamline processes. Integrity has experienced significant growth in the past three years, increasing earnings more than 800%. We are an employee owned company, and are also incredibly proud of our women in leadership, from our C-Suite executives to our managing partners and more (women also make up 63% of our workforce!) We recognize the importance of having equal representation throughout our organization - and that starts at the top! Job Summary Join a dynamic and fast-paced environment where technology drives innovation in the insurance industry. As an omnichannel Insurtech company, we believe work should be meaningful, impactful, and enjoyable. You'll be working on one of the most exciting data and technology opportunities in the country while helping to change lives, including your own. The Director of AI & ML is a senior leadership role responsible for defining and executing the organization's enterprise-wide Artificial Intelligence (AI) strategy. This role will oversee the development, integration, and scaling of AI and machine learning (ML) initiatives to drive operational efficiency, business innovation, and competitive advantage across Integrity. The ideal candidate combines deep technical expertise with strategic acumen and the ability to collaborate across departments to ensure AI initiatives are aligned with business goals. Responsibilities Strategic Leadership: Define and lead the organization's enterprise AI strategy, aligned with broader digital transformation objectives. Identify, prioritize, and champion high-impact AI use cases across various business functions (e.g., technology, sales, distribution, operations, finance, marketing, risk). Drive AI adoption and digital innovation, transforming data into actionable insights and business outcomes. Collaborate with executive leadership to develop AI-driven business models and solutions. Program Oversight & Execution: Oversee a portfolio of AI/ML initiatives, from proof-of-concept to production at scale. Ensure proper governance, compliance, risk management, and ethical AI practices. Establish KPIs and success metrics to monitor the effectiveness and ROI of AI initiatives. Manage vendor relationships, including cloud providers, AI platforms, and consulting partners. Team Leadership & Talent Development: Build, lead, and mentor a high-performing team of data scientists, ML engineers, AI product managers, and analysts. Foster a culture of experimentation, agility, and responsible innovation. Support internal education and AI literacy across the enterprise to empower departments to leverage AI effectively. Architecture, Data & Technology: Partner with Data Engineering, IT, and Architecture teams to ensure scalable AI infrastructure, data pipelines, and model deployment frameworks. Champion the adoption of MLOps, responsible AI principles, and reusable AI assets and platforms. Keep abreast of emerging AI trends and technologies and evaluate their applicability to the business. Position Requirements (Knowledge, Skills, and Abilities) 10+ years of experience in Data platforms, AI, ML, or advanced analytics, with at least 5 years in a senior leadership or enterprise strategy role. Proven track record of delivering AI solutions that drive measurable business value. Experience working with cloud platforms (e.g., Azure, Snowflake, Databricks), AI/ML tools (e.g., PySpark, Ragas, mlflow, LangChain, etc), and enterprise data platforms. Deep understanding of AI/ML techniques (supervised/unsupervised learning, NLP, deep learning, generative AI). Strong knowledge of enterprise IT, data governance, architecture, and security standards. Exceptional communication and influence skills, with the ability to present complex topics to executive and non-technical audiences. Strategic thinker with strong business acumen and a collaborative mindset. Preferred Experience: Experience implementing Responsible AI frameworks or working within regulated industries (e.g., healthcare, finance, insurance). Familiarity with AI compliance (e.g., GDPR, CPRA) and explainable AI practices. Background in integrating generative AI solutions (e.g., large language models) in enterprise & sales workflows. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit . Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. PandoLogic. Category:Science,
10/01/2025
Full time
About Us Integrity is an omnichannel insurtech company innovating insurance with a singular purpose: making insurance simpler and more human, so everyone can plan for the good days ahead! With billions in funding from HGGC, Harvest Partner, SilverLake, we leverage techniques that include predictive modeling, custom dynamic dashboards, next- best-action and behavior triggers, as well as other cutting-edge methods like natural language processing (NLP) to inform decision-making and streamline processes. Integrity has experienced significant growth in the past three years, increasing earnings more than 800%. We are an employee owned company, and are also incredibly proud of our women in leadership, from our C-Suite executives to our managing partners and more (women also make up 63% of our workforce!) We recognize the importance of having equal representation throughout our organization - and that starts at the top! Job Summary Join a dynamic and fast-paced environment where technology drives innovation in the insurance industry. As an omnichannel Insurtech company, we believe work should be meaningful, impactful, and enjoyable. You'll be working on one of the most exciting data and technology opportunities in the country while helping to change lives, including your own. The Director of AI & ML is a senior leadership role responsible for defining and executing the organization's enterprise-wide Artificial Intelligence (AI) strategy. This role will oversee the development, integration, and scaling of AI and machine learning (ML) initiatives to drive operational efficiency, business innovation, and competitive advantage across Integrity. The ideal candidate combines deep technical expertise with strategic acumen and the ability to collaborate across departments to ensure AI initiatives are aligned with business goals. Responsibilities Strategic Leadership: Define and lead the organization's enterprise AI strategy, aligned with broader digital transformation objectives. Identify, prioritize, and champion high-impact AI use cases across various business functions (e.g., technology, sales, distribution, operations, finance, marketing, risk). Drive AI adoption and digital innovation, transforming data into actionable insights and business outcomes. Collaborate with executive leadership to develop AI-driven business models and solutions. Program Oversight & Execution: Oversee a portfolio of AI/ML initiatives, from proof-of-concept to production at scale. Ensure proper governance, compliance, risk management, and ethical AI practices. Establish KPIs and success metrics to monitor the effectiveness and ROI of AI initiatives. Manage vendor relationships, including cloud providers, AI platforms, and consulting partners. Team Leadership & Talent Development: Build, lead, and mentor a high-performing team of data scientists, ML engineers, AI product managers, and analysts. Foster a culture of experimentation, agility, and responsible innovation. Support internal education and AI literacy across the enterprise to empower departments to leverage AI effectively. Architecture, Data & Technology: Partner with Data Engineering, IT, and Architecture teams to ensure scalable AI infrastructure, data pipelines, and model deployment frameworks. Champion the adoption of MLOps, responsible AI principles, and reusable AI assets and platforms. Keep abreast of emerging AI trends and technologies and evaluate their applicability to the business. Position Requirements (Knowledge, Skills, and Abilities) 10+ years of experience in Data platforms, AI, ML, or advanced analytics, with at least 5 years in a senior leadership or enterprise strategy role. Proven track record of delivering AI solutions that drive measurable business value. Experience working with cloud platforms (e.g., Azure, Snowflake, Databricks), AI/ML tools (e.g., PySpark, Ragas, mlflow, LangChain, etc), and enterprise data platforms. Deep understanding of AI/ML techniques (supervised/unsupervised learning, NLP, deep learning, generative AI). Strong knowledge of enterprise IT, data governance, architecture, and security standards. Exceptional communication and influence skills, with the ability to present complex topics to executive and non-technical audiences. Strategic thinker with strong business acumen and a collaborative mindset. Preferred Experience: Experience implementing Responsible AI frameworks or working within regulated industries (e.g., healthcare, finance, insurance). Familiarity with AI compliance (e.g., GDPR, CPRA) and explainable AI practices. Background in integrating generative AI solutions (e.g., large language models) in enterprise & sales workflows. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit . Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. PandoLogic. Category:Science,
Strategic Account Manager, Surgical Pain - Northeast (Buffalo, Pittsburgh, Baltimore)
Avanos Medical
Requisition ID: 6599 Job Title: Strategic Account Manager, Surgical Pain - Northeast (Buffalo, Pittsburgh, Baltimore) Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Employment for customer facing roles is contingent upon your ability to satisfy all vendor credentialing requirements. If you are unable to be credentialed, Avanos reserves the right to withdraw your employment offer or end your employment. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s). Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit . Territory: Northeast Covering: (Buffalo, Pittsburgh, Baltimore) Essential Duties and Responsibilities: Develop, initiate, and execute business plans for assigned accounts. Develop deep relationships with senior healthcare executives of alternate site channel partners. Ensure comprehensive understanding of key organizational business issues impacting or impacted by this market segment. Maintain expertise in healthcare trends, legislation and subject matter that impact our customers. Proactively identify high-risk, high-profile accounts and competitive landscape, develop an action plan. Prepare and lead quarterly business reviews addressing performance, strategy, and key initiatives with channel partners. Responsible and accountable for goal obtainment within assigned accounts i.e. (sales, profit, expenses) Direct liaison between Avanos Business Units and strategic executives of channel partners. Lead for all RFI/RFP responses, master agreement terms and conditions negotiations, contract execution and oversight across all Avanos Business Units for assigned accounts. Significant interaction and collaboration with sales associates and leadership, coaches on new business development, account strategy and execution. Facilitate cross-functional teams ensuring collaboration amongst multiple Avanos internal functional support departments including marketing, legal, sales operations, finance to develop business strategies and assure ongoing communication. Minimum of 50% travel is required. Key Responsibilities: Leadership responsibility for growing the revenue base in areas of care outside of the hospital in North America through strategic alliances and contractual relationships with alternate site channel partners, acute care, and non-acute care distributors. Responsible for establishing and maintaining executive level relationships with channel partners and designated Corporate Accounts. Collaboration with sales leadership in the development of account business strategies and customer specific solutions to support sales and market share growth in the non-acute care settings. Lead account strategy and integrate the activities of Avanos Business Units within the alternate site market segment in order to fully leverage portfolio of products and services. Oversee operational and sales activities related to account management of assigned channel partners with the objective of improving customer satisfaction while driving revenue and profit. Your qualifications Required: Education: Bachelor's Degree Required with a focus in business, health care, marketing, or finance Minimum seven medical device sales experience or equivalent combination of education and experience. Proficient with MS Office Suite applications Extensive in-field travel required. Preferred: Previous strategic account experience and executive leadership selling experience. Strong understanding of alternate site market segment and demonstrated knowledge/capabilities in the areas of commercial operations, business analytics, marketing, and sales. Understanding or experience in Long Term Care/Skilled Nursing and Homecare/DME markets, including specialty distributors serving these markets. Understanding or experience with Health Economic/Reimbursements issues in the Alternate Site market, including HCPCs Codes or other reimbursement models. Demonstrated ability to think strategically and lead in a complex matrix environment. Consultative and results oriented sales approach. Excellent planning, organizing and leadership skills. Strong project management skills. Excellent verbal, written and presentation skills. Strong customer orientation. Skilled negotiator. Demonstrated ability to facilitate and navigate through change. Evidence of continued personal and professional growth and development. Experienced leader in defining and developing business or markets. Innate ability to establish solid customer relationships. Confirmed ability to operate in a matrixed environment and work effectively with sales, sales management, marketing, and customers, proven 360 degree influencing skills. Ability to understand market trending. Ability to rapidly acclimate to change, embrace and identify new opportunities. Strong ability to work cross-functionally and foster a team environment. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Salary Range: The anticipated average base pay range for this position is $110,000.00 - $140,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted. Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. Avanos also offers the following: benefits on day 1 free onsite gym onsite cafeteria HQ region voted 'best place to live' by USA Today uncapped sales commissions
10/01/2025
Full time
Requisition ID: 6599 Job Title: Strategic Account Manager, Surgical Pain - Northeast (Buffalo, Pittsburgh, Baltimore) Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Employment for customer facing roles is contingent upon your ability to satisfy all vendor credentialing requirements. If you are unable to be credentialed, Avanos reserves the right to withdraw your employment offer or end your employment. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s). Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit . Territory: Northeast Covering: (Buffalo, Pittsburgh, Baltimore) Essential Duties and Responsibilities: Develop, initiate, and execute business plans for assigned accounts. Develop deep relationships with senior healthcare executives of alternate site channel partners. Ensure comprehensive understanding of key organizational business issues impacting or impacted by this market segment. Maintain expertise in healthcare trends, legislation and subject matter that impact our customers. Proactively identify high-risk, high-profile accounts and competitive landscape, develop an action plan. Prepare and lead quarterly business reviews addressing performance, strategy, and key initiatives with channel partners. Responsible and accountable for goal obtainment within assigned accounts i.e. (sales, profit, expenses) Direct liaison between Avanos Business Units and strategic executives of channel partners. Lead for all RFI/RFP responses, master agreement terms and conditions negotiations, contract execution and oversight across all Avanos Business Units for assigned accounts. Significant interaction and collaboration with sales associates and leadership, coaches on new business development, account strategy and execution. Facilitate cross-functional teams ensuring collaboration amongst multiple Avanos internal functional support departments including marketing, legal, sales operations, finance to develop business strategies and assure ongoing communication. Minimum of 50% travel is required. Key Responsibilities: Leadership responsibility for growing the revenue base in areas of care outside of the hospital in North America through strategic alliances and contractual relationships with alternate site channel partners, acute care, and non-acute care distributors. Responsible for establishing and maintaining executive level relationships with channel partners and designated Corporate Accounts. Collaboration with sales leadership in the development of account business strategies and customer specific solutions to support sales and market share growth in the non-acute care settings. Lead account strategy and integrate the activities of Avanos Business Units within the alternate site market segment in order to fully leverage portfolio of products and services. Oversee operational and sales activities related to account management of assigned channel partners with the objective of improving customer satisfaction while driving revenue and profit. Your qualifications Required: Education: Bachelor's Degree Required with a focus in business, health care, marketing, or finance Minimum seven medical device sales experience or equivalent combination of education and experience. Proficient with MS Office Suite applications Extensive in-field travel required. Preferred: Previous strategic account experience and executive leadership selling experience. Strong understanding of alternate site market segment and demonstrated knowledge/capabilities in the areas of commercial operations, business analytics, marketing, and sales. Understanding or experience in Long Term Care/Skilled Nursing and Homecare/DME markets, including specialty distributors serving these markets. Understanding or experience with Health Economic/Reimbursements issues in the Alternate Site market, including HCPCs Codes or other reimbursement models. Demonstrated ability to think strategically and lead in a complex matrix environment. Consultative and results oriented sales approach. Excellent planning, organizing and leadership skills. Strong project management skills. Excellent verbal, written and presentation skills. Strong customer orientation. Skilled negotiator. Demonstrated ability to facilitate and navigate through change. Evidence of continued personal and professional growth and development. Experienced leader in defining and developing business or markets. Innate ability to establish solid customer relationships. Confirmed ability to operate in a matrixed environment and work effectively with sales, sales management, marketing, and customers, proven 360 degree influencing skills. Ability to understand market trending. Ability to rapidly acclimate to change, embrace and identify new opportunities. Strong ability to work cross-functionally and foster a team environment. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Salary Range: The anticipated average base pay range for this position is $110,000.00 - $140,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted. Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. Avanos also offers the following: benefits on day 1 free onsite gym onsite cafeteria HQ region voted 'best place to live' by USA Today uncapped sales commissions
Sanofi
Senior Manager, Member Engagement, Contract Development and Analytics
Sanofi Morristown, New Jersey
Job Title: Senior Manager, Member Engagement, Contract Development and Analytics Location: Morristown, NJ About the Job We are seeking an experienced and adaptable individual to lead operational functions within contract membership and chargeback areas, as Senior Manager, Member Engagement, Contract Development & Analytics. As a key partner for Member Engagement, Market Access, Customer Experience, Contracting, Pricing, Finance, Sales, and Leadership teams, incumbent will drive outcomes in a complex and rapidly evolving environment. This person will manage operational functions within the membership and chargeback processes and act as liaison to Associate Director, Member Engagement. We are an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year. Across different countries, our talented teams are exploring new technologies to protect people and promote healthy communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world. Main Responsibilities Dedicated Specialist: Function as Subject Matter Expert for contract membership and chargeback strategies, contract systems, SAP platform, and other related projects. Understands complex contract structures, incorporates membership and chargeback knowledge, and adapts to ensure operational effectiveness Project Management: Manage/lead project and operational components related to product launches, contract strategies, digital capabilities. Operational Oversight: Has knowledge of and assumes subject matter expert status of membership and chargeback contracted processes. Resolves issues and manages daily task assignments for membership and chargeback teams. Point of contact for daily operations and oversight of workflows. Innovation & Adaptability: Drive change management by exploring new tools to keep pace with market shifts and business needs. Support creation and adoption of automation and streamlining processes. Digital Optimization: Support projects and initiatives to increase digital landscape. Maintains deep contracting, membership, and chargeback strategy understanding and possess ability to lead and implement strategic decisions. This role will lead the team in managing timelines, communications and operationalizing decisions into efficient processes and policies. People Lead: Manage contracted workforce through task assignment, performance, time management, recruiting, hiring, and onboarding, and training activities. Trainer: Support and mentor team members through onboarding, training, material mastery. Supports continuous learning of self and team. Maintains agile and flexible environment to meet changing business needs. Compliance: Lead for defined processes and polices related to scope of job responsibilities. Accountable for compliance of contract membership and chargeback operational functions. Lead Digital and Process Implementation: Oversee policies, processes, digital transformation. Participant within team meetings that require deep contracting, membership, and chargeback strategy understanding and ability to lead implementation based on decisions. This role will lead the team in managing timelines, communications and operationalizing decisions into efficient policies and processes. About You You are a leader of contracting membership and chargeback operational process and have oversight of operational strategies while maintaining compliance. You are responsible for ensuring membership and chargeback policies and processes are operationalized and communicated accurately. This position will provide leadership and support around operational needs to the Account Management Team, Finance, Customer Account Management, Pricing, Marketing, Customer Experience, VaxServe and GenMed teams. You thrive in high-volume and constantly changing environments. You have strong analytical skills, accuracy, and are agile and flexible Qualifications & Experience Bachelor's degree is required. Master's degree preferred 5+ years in a contracting, membership, or chargeback role - preferably within the pharmaceutical, healthcare, or vaccines industries. Experience with contract systems such as ModelN and SAP is strongly preferred. Contract membership, chargeback, or contracting strategies experience preferred. Demonstrated success in cross-functional coordination and stakeholder management. Experience leading digital projects and implementing new systems/applications. Strong background in operational efficiency and automation. Ability to lead and make decisions in high-pressure environments with limited information. Skilled communicator, problem solver, analytical, and detail oriented. Have excellent prioritization and time management skills. Strong people management experience and proven skill set. Advanced Excel skills are required; advanced in Microsoft applications. You possess: Contract Leadership: Proven ability as subject matter expert. Key contributor in strategic conversations for successful implementation of approved contract strategies. Business Collaboration: Expertise in networking within various areas, including contracting, marketing, market access, legal, and sales to deliver business strategies/needs and assist with decision-making. Data Analytics: Strong skills in interpreting data and understanding systems to resolve issues and solve customer (internal and external) inquiries. Operational & Process Optimization: A track record of improving operational processes and enhancing efficiencies through automation and system optimization. Prioritization: Ability to manage multiple priorities and execute deliverables under pressure, ensuring timely delivery. Cross-Functional Communication: Skilled in bridging the gap between Member Engagement teams and internal and external customers by providing proactive, clear, and actionable information. Digital Systems Implementation: Experience in implementing new systems or applications to meet business needs. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
10/01/2025
Full time
Job Title: Senior Manager, Member Engagement, Contract Development and Analytics Location: Morristown, NJ About the Job We are seeking an experienced and adaptable individual to lead operational functions within contract membership and chargeback areas, as Senior Manager, Member Engagement, Contract Development & Analytics. As a key partner for Member Engagement, Market Access, Customer Experience, Contracting, Pricing, Finance, Sales, and Leadership teams, incumbent will drive outcomes in a complex and rapidly evolving environment. This person will manage operational functions within the membership and chargeback processes and act as liaison to Associate Director, Member Engagement. We are an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year. Across different countries, our talented teams are exploring new technologies to protect people and promote healthy communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world. Main Responsibilities Dedicated Specialist: Function as Subject Matter Expert for contract membership and chargeback strategies, contract systems, SAP platform, and other related projects. Understands complex contract structures, incorporates membership and chargeback knowledge, and adapts to ensure operational effectiveness Project Management: Manage/lead project and operational components related to product launches, contract strategies, digital capabilities. Operational Oversight: Has knowledge of and assumes subject matter expert status of membership and chargeback contracted processes. Resolves issues and manages daily task assignments for membership and chargeback teams. Point of contact for daily operations and oversight of workflows. Innovation & Adaptability: Drive change management by exploring new tools to keep pace with market shifts and business needs. Support creation and adoption of automation and streamlining processes. Digital Optimization: Support projects and initiatives to increase digital landscape. Maintains deep contracting, membership, and chargeback strategy understanding and possess ability to lead and implement strategic decisions. This role will lead the team in managing timelines, communications and operationalizing decisions into efficient processes and policies. People Lead: Manage contracted workforce through task assignment, performance, time management, recruiting, hiring, and onboarding, and training activities. Trainer: Support and mentor team members through onboarding, training, material mastery. Supports continuous learning of self and team. Maintains agile and flexible environment to meet changing business needs. Compliance: Lead for defined processes and polices related to scope of job responsibilities. Accountable for compliance of contract membership and chargeback operational functions. Lead Digital and Process Implementation: Oversee policies, processes, digital transformation. Participant within team meetings that require deep contracting, membership, and chargeback strategy understanding and ability to lead implementation based on decisions. This role will lead the team in managing timelines, communications and operationalizing decisions into efficient policies and processes. About You You are a leader of contracting membership and chargeback operational process and have oversight of operational strategies while maintaining compliance. You are responsible for ensuring membership and chargeback policies and processes are operationalized and communicated accurately. This position will provide leadership and support around operational needs to the Account Management Team, Finance, Customer Account Management, Pricing, Marketing, Customer Experience, VaxServe and GenMed teams. You thrive in high-volume and constantly changing environments. You have strong analytical skills, accuracy, and are agile and flexible Qualifications & Experience Bachelor's degree is required. Master's degree preferred 5+ years in a contracting, membership, or chargeback role - preferably within the pharmaceutical, healthcare, or vaccines industries. Experience with contract systems such as ModelN and SAP is strongly preferred. Contract membership, chargeback, or contracting strategies experience preferred. Demonstrated success in cross-functional coordination and stakeholder management. Experience leading digital projects and implementing new systems/applications. Strong background in operational efficiency and automation. Ability to lead and make decisions in high-pressure environments with limited information. Skilled communicator, problem solver, analytical, and detail oriented. Have excellent prioritization and time management skills. Strong people management experience and proven skill set. Advanced Excel skills are required; advanced in Microsoft applications. You possess: Contract Leadership: Proven ability as subject matter expert. Key contributor in strategic conversations for successful implementation of approved contract strategies. Business Collaboration: Expertise in networking within various areas, including contracting, marketing, market access, legal, and sales to deliver business strategies/needs and assist with decision-making. Data Analytics: Strong skills in interpreting data and understanding systems to resolve issues and solve customer (internal and external) inquiries. Operational & Process Optimization: A track record of improving operational processes and enhancing efficiencies through automation and system optimization. Prioritization: Ability to manage multiple priorities and execute deliverables under pressure, ensuring timely delivery. Cross-Functional Communication: Skilled in bridging the gap between Member Engagement teams and internal and external customers by providing proactive, clear, and actionable information. Digital Systems Implementation: Experience in implementing new systems or applications to meet business needs. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Sanofi
Director, Customer Centricity- Vaccines
Sanofi Morristown, New Jersey
Job Title: Director, Customer Centricity- Vaccines Location: Morristown, NJ About the Job Our organization in North America is growing fast, and we're always looking for talented professionals to join our Commercial Operations team. Our Commercial Operations team aims for excellence. We offer a diverse and dynamic environment that's growing at a pace. Over the next two years, we aim to increase our US business by $ 1 billion. The Customer Experience team at Sanofi Vaccines plays a vital role in ensuring customer satisfaction and smooth operations. The organization is committed to significantly modernizing our processes and providing seamless service to our customers. After a SAP/ERP implementation, the time is now right to improve our customer experience. The Customer Experience team's mission is to deliver excellent support and solutions while delighting our customers. The Director, Customer Centricity, will be responsible for championing our internal customer efforts. This role will own the vision, strategy, technology, and execution for the customer experience. You'll apply Lean and Six Sigma principles to design processes, remove friction, and drive measurable growth, all while ensuring our technology stack supports scalability and efficiency. From day one, you'll be the leading customer advocate, identifying and improving Moments that Matter, setting up Listening Posts to gather real-time insights, and aligning the customer experience with retention, revenue growth, and long-term success. If you excel at turning ambiguity into structure - and know how to leverage technology to enhance customer outcomes - this role is ideal for you. This role will be a crucial part of a transformation and modernization journey as the business unit and company undergo significant changes. We provide opportunities for learning, growth, career advancement, and a diverse, fulfilling career in the US or worldwide. We are an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering over 500 million vaccine doses annually. Across various countries, our talented teams are exploring new technologies to protect people and foster healthy communities. We pursue the miracles of science every day, aiming to make a real impact on millions of patients worldwide Main Responsibilities: Develop a customer experience roadmap tied directly to revenue, retention, and growth goals. Implement and optimize CX technologies, including CRM, VoC platforms, analytics dashboards, and customer communication tools. Combine customer data from various sources to get a complete picture of the customer journey. Apply Lean and Six Sigma to design efficient, scalable processes and technology. Identify key moments in the customer journey affecting loyalty and spending. Refine these interactions to boost business outcomes, using Lean improvements and automation where suitable. Implement feedback channels like surveys, social listening, and communities. Use Listening Posts and technology for real-time insights. Create a "You Said, We Did" process for closure. Apply Six Sigma to identify causes and prioritize improvements. Partner with Sales to link CX improvements to renewal, upsell, and advocacy programs. Use analytics tools to measure and report the financial impact of CX initiatives. Automate and improve NPS, CSAT, CES, and retention metrics to inform decision-making. Boost customer retention and lifetime value to drive growth. Help drive digital transformation initiatives to enhance customer interactions Deliver measurable cost savings or revenue gains through Lean/Six Sigma and technology improvements, reduce defects and friction points in key customer moments. Create a tech-enabled Listening Post that offers actionable, impactful insights. About You Required Qualifications: Bachelor's degree required, degree in Business, Marketing, Analytics, Statistics, or related field preferable 8+ years in customer experience, customer success, product management, or service leadership, with proven hands-on execution. Experience building CX functions or programs from scratch Six Sigma Green Belt or Black Belt certification (or equivalent experience). Strong technology expertise - CRM systems (e.g., Salesforce, HubSpot), VoC platforms (e.g., Medallia, Qualtrics), analytics tools (e.g., Tableau, Power BI), and automation platforms. Proven ability to integrate customer data across platforms for a single source of truth. Deep knowledge of Lean methodologies, journey mapping, and root cause analysis. Resourceful, self-driven, and comfortable working without a large team. Cross-functional experience in a matrix organization. Preferred Qualifications: Experience with customer experience consultancy. Master's degree preferred. Language Excellent English written and verbal Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
10/01/2025
Full time
Job Title: Director, Customer Centricity- Vaccines Location: Morristown, NJ About the Job Our organization in North America is growing fast, and we're always looking for talented professionals to join our Commercial Operations team. Our Commercial Operations team aims for excellence. We offer a diverse and dynamic environment that's growing at a pace. Over the next two years, we aim to increase our US business by $ 1 billion. The Customer Experience team at Sanofi Vaccines plays a vital role in ensuring customer satisfaction and smooth operations. The organization is committed to significantly modernizing our processes and providing seamless service to our customers. After a SAP/ERP implementation, the time is now right to improve our customer experience. The Customer Experience team's mission is to deliver excellent support and solutions while delighting our customers. The Director, Customer Centricity, will be responsible for championing our internal customer efforts. This role will own the vision, strategy, technology, and execution for the customer experience. You'll apply Lean and Six Sigma principles to design processes, remove friction, and drive measurable growth, all while ensuring our technology stack supports scalability and efficiency. From day one, you'll be the leading customer advocate, identifying and improving Moments that Matter, setting up Listening Posts to gather real-time insights, and aligning the customer experience with retention, revenue growth, and long-term success. If you excel at turning ambiguity into structure - and know how to leverage technology to enhance customer outcomes - this role is ideal for you. This role will be a crucial part of a transformation and modernization journey as the business unit and company undergo significant changes. We provide opportunities for learning, growth, career advancement, and a diverse, fulfilling career in the US or worldwide. We are an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering over 500 million vaccine doses annually. Across various countries, our talented teams are exploring new technologies to protect people and foster healthy communities. We pursue the miracles of science every day, aiming to make a real impact on millions of patients worldwide Main Responsibilities: Develop a customer experience roadmap tied directly to revenue, retention, and growth goals. Implement and optimize CX technologies, including CRM, VoC platforms, analytics dashboards, and customer communication tools. Combine customer data from various sources to get a complete picture of the customer journey. Apply Lean and Six Sigma to design efficient, scalable processes and technology. Identify key moments in the customer journey affecting loyalty and spending. Refine these interactions to boost business outcomes, using Lean improvements and automation where suitable. Implement feedback channels like surveys, social listening, and communities. Use Listening Posts and technology for real-time insights. Create a "You Said, We Did" process for closure. Apply Six Sigma to identify causes and prioritize improvements. Partner with Sales to link CX improvements to renewal, upsell, and advocacy programs. Use analytics tools to measure and report the financial impact of CX initiatives. Automate and improve NPS, CSAT, CES, and retention metrics to inform decision-making. Boost customer retention and lifetime value to drive growth. Help drive digital transformation initiatives to enhance customer interactions Deliver measurable cost savings or revenue gains through Lean/Six Sigma and technology improvements, reduce defects and friction points in key customer moments. Create a tech-enabled Listening Post that offers actionable, impactful insights. About You Required Qualifications: Bachelor's degree required, degree in Business, Marketing, Analytics, Statistics, or related field preferable 8+ years in customer experience, customer success, product management, or service leadership, with proven hands-on execution. Experience building CX functions or programs from scratch Six Sigma Green Belt or Black Belt certification (or equivalent experience). Strong technology expertise - CRM systems (e.g., Salesforce, HubSpot), VoC platforms (e.g., Medallia, Qualtrics), analytics tools (e.g., Tableau, Power BI), and automation platforms. Proven ability to integrate customer data across platforms for a single source of truth. Deep knowledge of Lean methodologies, journey mapping, and root cause analysis. Resourceful, self-driven, and comfortable working without a large team. Cross-functional experience in a matrix organization. Preferred Qualifications: Experience with customer experience consultancy. Master's degree preferred. Language Excellent English written and verbal Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Sanofi
Director, Customer Centricity- Vaccines
Sanofi Morristown, New Jersey
Job Title: Director, Customer Centricity- Vaccines Location: Morristown, NJ About the Job Our organization in North America is growing fast, and we're always looking for talented professionals to join our Commercial Operations team. Our Commercial Operations team aims for excellence. We offer a diverse and dynamic environment that's growing at a pace. Over the next two years, we aim to increase our US business by $ 1 billion. The Customer Experience team at Sanofi Vaccines plays a vital role in ensuring customer satisfaction and smooth operations. The organization is committed to significantly modernizing our processes and providing seamless service to our customers. After a SAP/ERP implementation, the time is now right to improve our customer experience. The Customer Experience team's mission is to deliver excellent support and solutions while delighting our customers. The Director, Customer Centricity, will be responsible for championing our internal customer efforts. This role will own the vision, strategy, technology, and execution for the customer experience. You'll apply Lean and Six Sigma principles to design processes, remove friction, and drive measurable growth, all while ensuring our technology stack supports scalability and efficiency. From day one, you'll be the leading customer advocate, identifying and improving Moments that Matter, setting up Listening Posts to gather real-time insights, and aligning the customer experience with retention, revenue growth, and long-term success. If you excel at turning ambiguity into structure - and know how to leverage technology to enhance customer outcomes - this role is ideal for you. This role will be a crucial part of a transformation and modernization journey as the business unit and company undergo significant changes. We provide opportunities for learning, growth, career advancement, and a diverse, fulfilling career in the US or worldwide. We are an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering over 500 million vaccine doses annually. Across various countries, our talented teams are exploring new technologies to protect people and foster healthy communities. We pursue the miracles of science every day, aiming to make a real impact on millions of patients worldwide Main Responsibilities: Develop a customer experience roadmap tied directly to revenue, retention, and growth goals. Implement and optimize CX technologies, including CRM, VoC platforms, analytics dashboards, and customer communication tools. Combine customer data from various sources to get a complete picture of the customer journey. Apply Lean and Six Sigma to design efficient, scalable processes and technology. Identify key moments in the customer journey affecting loyalty and spending. Refine these interactions to boost business outcomes, using Lean improvements and automation where suitable. Implement feedback channels like surveys, social listening, and communities. Use Listening Posts and technology for real-time insights. Create a "You Said, We Did" process for closure. Apply Six Sigma to identify causes and prioritize improvements. Partner with Sales to link CX improvements to renewal, upsell, and advocacy programs. Use analytics tools to measure and report the financial impact of CX initiatives. Automate and improve NPS, CSAT, CES, and retention metrics to inform decision-making. Boost customer retention and lifetime value to drive growth. Help drive digital transformation initiatives to enhance customer interactions Deliver measurable cost savings or revenue gains through Lean/Six Sigma and technology improvements, reduce defects and friction points in key customer moments. Create a tech-enabled Listening Post that offers actionable, impactful insights. About You Required Qualifications: Bachelor's degree required, degree in Business, Marketing, Analytics, Statistics, or related field preferable 8+ years in customer experience, customer success, product management, or service leadership, with proven hands-on execution. Experience building CX functions or programs from scratch Six Sigma Green Belt or Black Belt certification (or equivalent experience). Strong technology expertise - CRM systems (e.g., Salesforce, HubSpot), VoC platforms (e.g., Medallia, Qualtrics), analytics tools (e.g., Tableau, Power BI), and automation platforms. Proven ability to integrate customer data across platforms for a single source of truth. Deep knowledge of Lean methodologies, journey mapping, and root cause analysis. Resourceful, self-driven, and comfortable working without a large team. Cross-functional experience in a matrix organization. Preferred Qualifications: Experience with customer experience consultancy. Master's degree preferred. Language Excellent English written and verbal Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
10/01/2025
Full time
Job Title: Director, Customer Centricity- Vaccines Location: Morristown, NJ About the Job Our organization in North America is growing fast, and we're always looking for talented professionals to join our Commercial Operations team. Our Commercial Operations team aims for excellence. We offer a diverse and dynamic environment that's growing at a pace. Over the next two years, we aim to increase our US business by $ 1 billion. The Customer Experience team at Sanofi Vaccines plays a vital role in ensuring customer satisfaction and smooth operations. The organization is committed to significantly modernizing our processes and providing seamless service to our customers. After a SAP/ERP implementation, the time is now right to improve our customer experience. The Customer Experience team's mission is to deliver excellent support and solutions while delighting our customers. The Director, Customer Centricity, will be responsible for championing our internal customer efforts. This role will own the vision, strategy, technology, and execution for the customer experience. You'll apply Lean and Six Sigma principles to design processes, remove friction, and drive measurable growth, all while ensuring our technology stack supports scalability and efficiency. From day one, you'll be the leading customer advocate, identifying and improving Moments that Matter, setting up Listening Posts to gather real-time insights, and aligning the customer experience with retention, revenue growth, and long-term success. If you excel at turning ambiguity into structure - and know how to leverage technology to enhance customer outcomes - this role is ideal for you. This role will be a crucial part of a transformation and modernization journey as the business unit and company undergo significant changes. We provide opportunities for learning, growth, career advancement, and a diverse, fulfilling career in the US or worldwide. We are an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering over 500 million vaccine doses annually. Across various countries, our talented teams are exploring new technologies to protect people and foster healthy communities. We pursue the miracles of science every day, aiming to make a real impact on millions of patients worldwide Main Responsibilities: Develop a customer experience roadmap tied directly to revenue, retention, and growth goals. Implement and optimize CX technologies, including CRM, VoC platforms, analytics dashboards, and customer communication tools. Combine customer data from various sources to get a complete picture of the customer journey. Apply Lean and Six Sigma to design efficient, scalable processes and technology. Identify key moments in the customer journey affecting loyalty and spending. Refine these interactions to boost business outcomes, using Lean improvements and automation where suitable. Implement feedback channels like surveys, social listening, and communities. Use Listening Posts and technology for real-time insights. Create a "You Said, We Did" process for closure. Apply Six Sigma to identify causes and prioritize improvements. Partner with Sales to link CX improvements to renewal, upsell, and advocacy programs. Use analytics tools to measure and report the financial impact of CX initiatives. Automate and improve NPS, CSAT, CES, and retention metrics to inform decision-making. Boost customer retention and lifetime value to drive growth. Help drive digital transformation initiatives to enhance customer interactions Deliver measurable cost savings or revenue gains through Lean/Six Sigma and technology improvements, reduce defects and friction points in key customer moments. Create a tech-enabled Listening Post that offers actionable, impactful insights. About You Required Qualifications: Bachelor's degree required, degree in Business, Marketing, Analytics, Statistics, or related field preferable 8+ years in customer experience, customer success, product management, or service leadership, with proven hands-on execution. Experience building CX functions or programs from scratch Six Sigma Green Belt or Black Belt certification (or equivalent experience). Strong technology expertise - CRM systems (e.g., Salesforce, HubSpot), VoC platforms (e.g., Medallia, Qualtrics), analytics tools (e.g., Tableau, Power BI), and automation platforms. Proven ability to integrate customer data across platforms for a single source of truth. Deep knowledge of Lean methodologies, journey mapping, and root cause analysis. Resourceful, self-driven, and comfortable working without a large team. Cross-functional experience in a matrix organization. Preferred Qualifications: Experience with customer experience consultancy. Master's degree preferred. Language Excellent English written and verbal Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Director of AI & Machine Learning
Integrity Marketing Shared Services Center Dallas, Texas
About Us Integrity is an omnichannel insurtech company innovating insurance with a singular purpose: making insurance simpler and more human, so everyone can plan for the good days ahead! With billions in funding from HGGC, Harvest Partner, SilverLake, we leverage techniques that include predictive modeling, custom dynamic dashboards, next- best-action and behavior triggers, as well as other cutting-edge methods like natural language processing (NLP) to inform decision-making and streamline processes. Integrity has experienced significant growth in the past three years, increasing earnings more than 800%. We are an employee owned company, and are also incredibly proud of our women in leadership, from our C-Suite executives to our managing partners and more (women also make up 63% of our workforce!) We recognize the importance of having equal representation throughout our organization - and that starts at the top! Job Summary Join a dynamic and fast-paced environment where technology drives innovation in the insurance industry. As an omnichannel Insurtech company, we believe work should be meaningful, impactful, and enjoyable. You'll be working on one of the most exciting data and technology opportunities in the country while helping to change lives, including your own. The Director of AI & ML is a senior leadership role responsible for defining and executing the organization's enterprise-wide Artificial Intelligence (AI) strategy. This role will oversee the development, integration, and scaling of AI and machine learning (ML) initiatives to drive operational efficiency, business innovation, and competitive advantage across Integrity. The ideal candidate combines deep technical expertise with strategic acumen and the ability to collaborate across departments to ensure AI initiatives are aligned with business goals. Responsibilities Strategic Leadership: Define and lead the organization's enterprise AI strategy, aligned with broader digital transformation objectives. Identify, prioritize, and champion high-impact AI use cases across various business functions (e.g., technology, sales, distribution, operations, finance, marketing, risk). Drive AI adoption and digital innovation, transforming data into actionable insights and business outcomes. Collaborate with executive leadership to develop AI-driven business models and solutions. Program Oversight & Execution: Oversee a portfolio of AI/ML initiatives, from proof-of-concept to production at scale. Ensure proper governance, compliance, risk management, and ethical AI practices. Establish KPIs and success metrics to monitor the effectiveness and ROI of AI initiatives. Manage vendor relationships, including cloud providers, AI platforms, and consulting partners. Team Leadership & Talent Development: Build, lead, and mentor a high-performing team of data scientists, ML engineers, AI product managers, and analysts. Foster a culture of experimentation, agility, and responsible innovation. Support internal education and AI literacy across the enterprise to empower departments to leverage AI effectively. Architecture, Data & Technology: Partner with Data Engineering, IT, and Architecture teams to ensure scalable AI infrastructure, data pipelines, and model deployment frameworks. Champion the adoption of MLOps, responsible AI principles, and reusable AI assets and platforms. Keep abreast of emerging AI trends and technologies and evaluate their applicability to the business. Position Requirements (Knowledge, Skills, and Abilities) 10+ years of experience in Data platforms, AI, ML, or advanced analytics, with at least 5 years in a senior leadership or enterprise strategy role. Proven track record of delivering AI solutions that drive measurable business value. Experience working with cloud platforms (e.g., Azure, Snowflake, Databricks), AI/ML tools (e.g., PySpark, Ragas, mlflow, LangChain, etc), and enterprise data platforms. Deep understanding of AI/ML techniques (supervised/unsupervised learning, NLP, deep learning, generative AI). Strong knowledge of enterprise IT, data governance, architecture, and security standards. Exceptional communication and influence skills, with the ability to present complex topics to executive and non-technical audiences. Strategic thinker with strong business acumen and a collaborative mindset. Preferred Experience: Experience implementing Responsible AI frameworks or working within regulated industries (e.g., healthcare, finance, insurance). Familiarity with AI compliance (e.g., GDPR, CPRA) and explainable AI practices. Background in integrating generative AI solutions (e.g., large language models) in enterprise & sales workflows. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit . Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. PandoLogic. Category:Science,
10/01/2025
Full time
About Us Integrity is an omnichannel insurtech company innovating insurance with a singular purpose: making insurance simpler and more human, so everyone can plan for the good days ahead! With billions in funding from HGGC, Harvest Partner, SilverLake, we leverage techniques that include predictive modeling, custom dynamic dashboards, next- best-action and behavior triggers, as well as other cutting-edge methods like natural language processing (NLP) to inform decision-making and streamline processes. Integrity has experienced significant growth in the past three years, increasing earnings more than 800%. We are an employee owned company, and are also incredibly proud of our women in leadership, from our C-Suite executives to our managing partners and more (women also make up 63% of our workforce!) We recognize the importance of having equal representation throughout our organization - and that starts at the top! Job Summary Join a dynamic and fast-paced environment where technology drives innovation in the insurance industry. As an omnichannel Insurtech company, we believe work should be meaningful, impactful, and enjoyable. You'll be working on one of the most exciting data and technology opportunities in the country while helping to change lives, including your own. The Director of AI & ML is a senior leadership role responsible for defining and executing the organization's enterprise-wide Artificial Intelligence (AI) strategy. This role will oversee the development, integration, and scaling of AI and machine learning (ML) initiatives to drive operational efficiency, business innovation, and competitive advantage across Integrity. The ideal candidate combines deep technical expertise with strategic acumen and the ability to collaborate across departments to ensure AI initiatives are aligned with business goals. Responsibilities Strategic Leadership: Define and lead the organization's enterprise AI strategy, aligned with broader digital transformation objectives. Identify, prioritize, and champion high-impact AI use cases across various business functions (e.g., technology, sales, distribution, operations, finance, marketing, risk). Drive AI adoption and digital innovation, transforming data into actionable insights and business outcomes. Collaborate with executive leadership to develop AI-driven business models and solutions. Program Oversight & Execution: Oversee a portfolio of AI/ML initiatives, from proof-of-concept to production at scale. Ensure proper governance, compliance, risk management, and ethical AI practices. Establish KPIs and success metrics to monitor the effectiveness and ROI of AI initiatives. Manage vendor relationships, including cloud providers, AI platforms, and consulting partners. Team Leadership & Talent Development: Build, lead, and mentor a high-performing team of data scientists, ML engineers, AI product managers, and analysts. Foster a culture of experimentation, agility, and responsible innovation. Support internal education and AI literacy across the enterprise to empower departments to leverage AI effectively. Architecture, Data & Technology: Partner with Data Engineering, IT, and Architecture teams to ensure scalable AI infrastructure, data pipelines, and model deployment frameworks. Champion the adoption of MLOps, responsible AI principles, and reusable AI assets and platforms. Keep abreast of emerging AI trends and technologies and evaluate their applicability to the business. Position Requirements (Knowledge, Skills, and Abilities) 10+ years of experience in Data platforms, AI, ML, or advanced analytics, with at least 5 years in a senior leadership or enterprise strategy role. Proven track record of delivering AI solutions that drive measurable business value. Experience working with cloud platforms (e.g., Azure, Snowflake, Databricks), AI/ML tools (e.g., PySpark, Ragas, mlflow, LangChain, etc), and enterprise data platforms. Deep understanding of AI/ML techniques (supervised/unsupervised learning, NLP, deep learning, generative AI). Strong knowledge of enterprise IT, data governance, architecture, and security standards. Exceptional communication and influence skills, with the ability to present complex topics to executive and non-technical audiences. Strategic thinker with strong business acumen and a collaborative mindset. Preferred Experience: Experience implementing Responsible AI frameworks or working within regulated industries (e.g., healthcare, finance, insurance). Familiarity with AI compliance (e.g., GDPR, CPRA) and explainable AI practices. Background in integrating generative AI solutions (e.g., large language models) in enterprise & sales workflows. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit . Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. PandoLogic. Category:Science,

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