Administrative Assistant

  • Palram
  • Kutztown, PA
  • 06/22/2020
Full time Administration

Job Description

The Administrative Assistant facilitates the efficient operation of the Applications department by performing a variety of clerical and administrative tasks.

Receives Assignments From:

Operations Manager

Essential Duties and Responsibilities:

  • Responds to calls and inquiries regarding order status and tracking information
  • Issues shipping labels for all carriers (courier and LTL)
  • SAP activities: order entry, shipping process, close orders
  • Coordinates LTL carriers via website, portal and phone
  • Maintains filing systems as assigned
  • Manages customer online order paperwork (sort orders, attach packing list and labels)
  • Retrieves information as requested from records, email, and other related documents; prepares written summaries of data when needed
  • Responds to and resolves administrative inquiries and questions
  • Performs other related duties as assigned

Required Skills and Abilities:

  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Proficient in Microsoft Office Suite or related software
  • Experienced with SAP or other ERP system
  • Excellent organizational skills
  • Strong attention to detail required
  • Basic understanding of clerical procedures and systems (record keeping and filing)
  • Ability to work independently

Education and Experience:

  • Associate’s or Bachelor’s degree preferred
  • Three to five years of experience in an administrative role

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Flexible working hours depends on seasonality