Job Description
The Administrative Assistant facilitates the efficient operation of the Applications department by performing a variety of clerical and administrative tasks.
Receives Assignments From:
Operations Manager
Essential Duties and Responsibilities:
- Responds to calls and inquiries regarding order status and tracking information
- Issues shipping labels for all carriers (courier and LTL)
- SAP activities: order entry, shipping process, close orders
- Coordinates LTL carriers via website, portal and phone
- Maintains filing systems as assigned
- Manages customer online order paperwork (sort orders, attach packing list and labels)
- Retrieves information as requested from records, email, and other related documents; prepares written summaries of data when needed
- Responds to and resolves administrative inquiries and questions
- Performs other related duties as assigned
Required Skills and Abilities:
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Proficient in Microsoft Office Suite or related software
- Experienced with SAP or other ERP system
- Excellent organizational skills
- Strong attention to detail required
- Basic understanding of clerical procedures and systems (record keeping and filing)
- Ability to work independently
Education and Experience:
- Associate’s or Bachelor’s degree preferred
- Three to five years of experience in an administrative role
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
- Flexible working hours depends on seasonality
About Palram