Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
11/13/2026
Full time
Overview If you are a highly motivated individual with an active, unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will be working toward advancing our goal of "Powering Prosperity Around the World" by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities: This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice Full Service return preparation and signature Product/software inquires Tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation. Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries. Document customer interactions Work continuously toward meeting company KPI metrics and Big Bet Goals. Participate in pilot testing, projects, and experience validations, as needed. Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance trainings, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Qualifications: Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients/customers per season for compensation, using commercial tax preparation software. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Must be willing and available to work a minimum of 20 hours per week. Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. Excellent verbal and written communication skills Critical thinking, problem solving, research skills, and determination. Ability to work in a fast-paced environment with minimal supervision. Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Bilingual (English/Spanish) communication skills (written & spoken) a plus Must reside in the United States. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.74 - $36.72 Southern California $28.74 - $36.72 Colorado $27.37 - $34.97 Hawaii $28.74 - $36.72 Illinois $27.37 - $34.97 Maine $24.63 - $31.47 Maryland $27.37 - $34.97 Massachusetts $28.74 - $36.72 Minnesota $24.63 - $31.47 New Jersey $28.74 - $36.72 New York $28.74 - $36.72 Ohio $24.63 - $31.47 Vermont $27.37 - $34.97 Virginia $27.37 - $34.97 Washington $28.74 - $36.72 Washington DC $27.37 - $34.97 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Job Description Job Description WestPoint Financial Group is assisting with the sourcing of this candidate for our Advisor. The Advisor will be the direct employer for this role. About the Advisor With more than two decades of experience and a well-established client base, our advisor is dedicated to providing comprehensive wealth planning and coordinated financial guidance for families and business owners. The advisor's business is built around delivering a high-touch client experience through thoughtful planning, proactive communication, and exceptional service. This growing firm values strong relationships with clients and professional partners, including attorneys, accountants, insurance carriers, and underwriting teams. The advisor is seeking an experienced operations professional to help strengthen the firm's infrastructure and support continued growth. Position Overview The Director of Operations serves as the operational leader and primary client service contact for the firm. This individual will oversee day-to-day operations, support client onboarding and account implementation, and drive process improvements that enhance efficiency and the overall client experience. This is a highly visible, client-facing role requiring regular interaction with clients, attorneys, accountants, and insurance carriers. This position serves as a central point of coordination among clients' legal, tax, and professional advisors, helping ensure a cohesive and strategic approach to planning. Given its significance, the role demands the utmost integrity, professionalism, and discretion. Additionally, the ideal candidate is proactive, detail-oriented, adept at managing project timelines, displays strong organizational abilities, and is committed to delivering exceptional service while ensuring operational excellence. This role is Part-Time (30 hours per week), Monday through Friday, 9:00 AM to 3:00 PM CT, and is fully remote. What You'll Do Serve as a primary point of contact for client service needs and ongoing support Manage client onboarding and investment and insurance account opening processes Coordinate communication with insurance carriers and underwriting teams Prepare meeting materials and manage appointment scheduling Maintain reporting, data integrity, and operational workflows across systems Support and improve existing business processes and procedures Identify and implement workflow enhancements that improve efficiency and scalability Manage projects and ensure timely execution of operational initiatives Utilize technology and AI tools to improve productivity and client service; training is provided on our platforms, including Microsoft Copilot, Zocks, and Parrot AI Qualifications Financial services industry experience required Experience supporting a financial advisor, wealth management firm, or financial planning practice preferred Experience with client onboarding, account opening, and operational workflows Knowledge of investment and insurance products preferred Strong client service, communication, and relationship management skills Excellent project management, organization, and follow-through Proficiency with CRM systems, Microsoft Office, and operational technology platforms Ability to manage multiple priorities while maintaining exceptional attention to detail Who You Are A polished professional with strong communication skills and executive presence Client-focused and comfortable in a highly visible, relationship-driven role Proactive, self-motivated, and resourceful Accountable, dependable, and committed to excellence Highly organized with exceptional attention to detail Passionate about creating efficient processes and improving operations Technology-savvy and eager to leverage AI tools A collaborative team player who values professionalism and integrity What the Advisor Offers Competitive Salary: $28-30/hour Discretionary bonus of up to $10,000 annually, paid quarterly, based on performance against agreed objectives Fully remote work environment Opportunity to play a key role in support of a successful advisor's growing wealth-planning business Exposure to innovative technology and AI-powered operational tools If you are an experienced financial services professional who enjoys client interaction, operational leadership, and building efficient systems that support exceptional client service, we encourage you to apply. The Advisor is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
11/13/2026
Full time
Job Description Job Description WestPoint Financial Group is assisting with the sourcing of this candidate for our Advisor. The Advisor will be the direct employer for this role. About the Advisor With more than two decades of experience and a well-established client base, our advisor is dedicated to providing comprehensive wealth planning and coordinated financial guidance for families and business owners. The advisor's business is built around delivering a high-touch client experience through thoughtful planning, proactive communication, and exceptional service. This growing firm values strong relationships with clients and professional partners, including attorneys, accountants, insurance carriers, and underwriting teams. The advisor is seeking an experienced operations professional to help strengthen the firm's infrastructure and support continued growth. Position Overview The Director of Operations serves as the operational leader and primary client service contact for the firm. This individual will oversee day-to-day operations, support client onboarding and account implementation, and drive process improvements that enhance efficiency and the overall client experience. This is a highly visible, client-facing role requiring regular interaction with clients, attorneys, accountants, and insurance carriers. This position serves as a central point of coordination among clients' legal, tax, and professional advisors, helping ensure a cohesive and strategic approach to planning. Given its significance, the role demands the utmost integrity, professionalism, and discretion. Additionally, the ideal candidate is proactive, detail-oriented, adept at managing project timelines, displays strong organizational abilities, and is committed to delivering exceptional service while ensuring operational excellence. This role is Part-Time (30 hours per week), Monday through Friday, 9:00 AM to 3:00 PM CT, and is fully remote. What You'll Do Serve as a primary point of contact for client service needs and ongoing support Manage client onboarding and investment and insurance account opening processes Coordinate communication with insurance carriers and underwriting teams Prepare meeting materials and manage appointment scheduling Maintain reporting, data integrity, and operational workflows across systems Support and improve existing business processes and procedures Identify and implement workflow enhancements that improve efficiency and scalability Manage projects and ensure timely execution of operational initiatives Utilize technology and AI tools to improve productivity and client service; training is provided on our platforms, including Microsoft Copilot, Zocks, and Parrot AI Qualifications Financial services industry experience required Experience supporting a financial advisor, wealth management firm, or financial planning practice preferred Experience with client onboarding, account opening, and operational workflows Knowledge of investment and insurance products preferred Strong client service, communication, and relationship management skills Excellent project management, organization, and follow-through Proficiency with CRM systems, Microsoft Office, and operational technology platforms Ability to manage multiple priorities while maintaining exceptional attention to detail Who You Are A polished professional with strong communication skills and executive presence Client-focused and comfortable in a highly visible, relationship-driven role Proactive, self-motivated, and resourceful Accountable, dependable, and committed to excellence Highly organized with exceptional attention to detail Passionate about creating efficient processes and improving operations Technology-savvy and eager to leverage AI tools A collaborative team player who values professionalism and integrity What the Advisor Offers Competitive Salary: $28-30/hour Discretionary bonus of up to $10,000 annually, paid quarterly, based on performance against agreed objectives Fully remote work environment Opportunity to play a key role in support of a successful advisor's growing wealth-planning business Exposure to innovative technology and AI-powered operational tools If you are an experienced financial services professional who enjoys client interaction, operational leadership, and building efficient systems that support exceptional client service, we encourage you to apply. The Advisor is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
