Eurofins USA PSS Insourcing Solutions
West Point, Pennsylvania
Job Description Job Description Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years. Job Description We have an exciting opportunity for a Laboratory Operations Support Specialist to join a growing team at a PSS Client site. This position will support day-to-day operations across Discovery and NDS laboratories, including equipment lifecycle management, asset tracking, compliance documentation, and operational process improvements. The individual will collaborate with laboratory personnel and cross-functional support teams to resolve operational challenges, maintain accurate records, and develop reporting and data management solutions to enhance laboratory efficiency. Job Duties Include Support day-to-day laboratory operations across Discovery and NDS laboratories to ensure efficient workflows and continuity of laboratory activities. Serve as a liaison between laboratory personnel and internal and external support organizations, including facilities, engineering, and IT, to coordinate resources and resolve operational issues. Coordinate equipment lifecycle activities, including onboarding, asset tracking, preventive maintenance scheduling, and equipment retirement, as applicable. Maintain accurate equipment and asset management records, ensuring proper documentation and traceability throughout the equipment lifecycle. Support internal and external audits by compiling and providing equipment, environmental monitoring, and compliance documentation. Assist with the migration, organization, and maintenance of equipment and operational records within Computerized Maintenance Management Systems (CMMS) and other applicable business systems. Develop and maintain dashboards, reports, trackers, and data visualization tools using Power BI, SharePoint, Excel, and other business applications to improve operational effectiveness. Coordinate laboratory onboarding activities, including equipment readiness, documentation, and operational support requirements. Collaborate with vendors, service providers, and internal support teams to coordinate equipment maintenance and other laboratory service activities. Review and maintain operational documentation in accordance with applicable Standard Operating Procedures (SOPs), departmental requirements, and established laboratory practices. Identify opportunities for process improvement, streamline operational workflows, and participate in cross-functional initiatives to enhance laboratory efficiency. Qualifications Bachelor's degree in Engineering, Information Technology, or a related field with a minimum of 2 years of relevant experience; or a Master's degree in a related discipline. Experience in laboratory operations, pharmaceutical research, biotechnology, or a related scientific environment preferred. Authorization to work in the country indefinitely without sponsorship, subject to applicable law and company policy. Additional Information The position is Full-Time, on-site, Monday-Friday, 8 a.m.-5 p.m ., with overtime as needed. Candidates currently living within a commutable distance of West Point, PA are encouraged to apply. Excellent full-time benefits including comprehensive medical coverage, dental, and vision options Life and disability insurance 401(k) with company match Paid vacation and holidays Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.
11/11/2026
Full time
Job Description Job Description Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years. Job Description We have an exciting opportunity for a Laboratory Operations Support Specialist to join a growing team at a PSS Client site. This position will support day-to-day operations across Discovery and NDS laboratories, including equipment lifecycle management, asset tracking, compliance documentation, and operational process improvements. The individual will collaborate with laboratory personnel and cross-functional support teams to resolve operational challenges, maintain accurate records, and develop reporting and data management solutions to enhance laboratory efficiency. Job Duties Include Support day-to-day laboratory operations across Discovery and NDS laboratories to ensure efficient workflows and continuity of laboratory activities. Serve as a liaison between laboratory personnel and internal and external support organizations, including facilities, engineering, and IT, to coordinate resources and resolve operational issues. Coordinate equipment lifecycle activities, including onboarding, asset tracking, preventive maintenance scheduling, and equipment retirement, as applicable. Maintain accurate equipment and asset management records, ensuring proper documentation and traceability throughout the equipment lifecycle. Support internal and external audits by compiling and providing equipment, environmental monitoring, and compliance documentation. Assist with the migration, organization, and maintenance of equipment and operational records within Computerized Maintenance Management Systems (CMMS) and other applicable business systems. Develop and maintain dashboards, reports, trackers, and data visualization tools using Power BI, SharePoint, Excel, and other business applications to improve operational effectiveness. Coordinate laboratory onboarding activities, including equipment readiness, documentation, and operational support requirements. Collaborate with vendors, service providers, and internal support teams to coordinate equipment maintenance and other laboratory service activities. Review and maintain operational documentation in accordance with applicable Standard Operating Procedures (SOPs), departmental requirements, and established laboratory practices. Identify opportunities for process improvement, streamline operational workflows, and participate in cross-functional initiatives to enhance laboratory efficiency. Qualifications Bachelor's degree in Engineering, Information Technology, or a related field with a minimum of 2 years of relevant experience; or a Master's degree in a related discipline. Experience in laboratory operations, pharmaceutical research, biotechnology, or a related scientific environment preferred. Authorization to work in the country indefinitely without sponsorship, subject to applicable law and company policy. Additional Information The position is Full-Time, on-site, Monday-Friday, 8 a.m.-5 p.m ., with overtime as needed. Candidates currently living within a commutable distance of West Point, PA are encouraged to apply. Excellent full-time benefits including comprehensive medical coverage, dental, and vision options Life and disability insurance 401(k) with company match Paid vacation and holidays Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.
Challenger is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals. If you require an accommodation at any stage of the recruitment process, please contact us at and we will work with you to meet your needs. Challenger Motor Freight Company Profile: Challenger, part of the Fastfrate Group, is a leading North American transportation and logistics provider, offering Full Truck Load (FTL) services across North America, supported by integrated logistics solutions. With advanced fleet capabilities, modern facilities, and a strong commitment to service excellence, Challenger supports a wide range of industries with safe, reliable, and efficient operations. Employees at Challenger are part of a performance-driven culture focused on safety, innovation, and continuous improvement. Through advanced technology, ongoing training, and diverse career opportunities across driving, operations, maintenance, logistics, and administration, Challenger provides an environment where motivated individuals can build long-term, rewarding careers. Why you'll love working here: A workplace where you can learn, grow, and build your career A culture that encourages new ideas and continuous improvement Supportive leaders who provide guidance while giving you autonomy A team-focused environment A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan Support for professional memberships, training, and certifications The Opportunity: This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You'll work in a supportive environment that values collaboration, problem-solving, and continuous learning. Role Summary: The Agent Operations Specialist is responsible for supporting the day-to-day operational success of our independent freight agents. This role handles a wide range of functions, including order entry, track and trace, customer/carrier communication, and issue resolution. Hours of Work: Monday to Friday, 8:00am-4:30pm Work Arrangement: On-site Position Type: Non-Union Employment Status: Permanent Compensation: Salary Range: $50,000 USD + applicable commissions and incentives Work Location & Environment: 311 W. Superior, Suite 110, Chicago IL; Office environment Key Accountabilities: Order Management Enter and update loads accurately in TMW. Confirm pickup and delivery details and ensure all shipment data is complete and accurate. Monitor shipments and update status changes as needed. Customer Service Support Act as a day-to-day extension of the agent's team by communicating with their customers as needed. Provide proactive updates, respond to customer inquiries, and resolve service issues with professionalism. Escalate urgent issues to the agent or appropriate internal team. Carrier Procurement & Relationship Management Utilize resources like load boards and existing carrier base to source capacity, negotiate rates and manage carrier relationships Assign carriers to booked loads and send rate confirmations Confirm carrier credentials and compliance with company requirements. Documentation & Compliance Ensure all customer and carrier documentation is collected, uploaded, and maintained accurately. Track accessorial charges, PODs, and ensure billing readiness. Support agents in maintaining compliance with internal procedures and industry regulations. Systems & Reporting Utilize internal systems (TMS, Synergize, etc.) to track, manage, and document shipments. Generate reports or provide load updates when requested by agents or customers. Back Up Agent Support and Logistics Provide coverage for Agent Support and Carrier Set Up when required Qualifications Experience: 3 years' prior work experience in a freight brokerage with truckload and drayage operations Working knowledge of port and rail drayage: appointments, chassis, last free day, per diem/demurrage, pre-pulls, UIIA/SCAC, and how accessorial charges are earned and billed Proven short-notice carrier sourcing across regions, including flatbed and OOG Experience using and updating TMS and Excel/Google Sheets Skills & Competencies Demonstrated ability to collaborate effectively and independently with individuals at various levels is required Strong computer skills Ability to work independently on projects Detail and deadline oriented, with the ability to effectively prioritize and multi-task in a busy environment to meet tight deadlines Strong verbal communication skills, relationship building and interpersonal skills Active listening Professional writing, editing and proofreading skills Strong customer service focus Ability to exercise tact and judgment in managing a diversity of internal and external contacts Proactive attitude and takes initiative Well-organized, enthusiastic, creative, professional and a positive team member How To Apply: If you're interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted. Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.
11/11/2026
Full time
Challenger is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals. If you require an accommodation at any stage of the recruitment process, please contact us at and we will work with you to meet your needs. Challenger Motor Freight Company Profile: Challenger, part of the Fastfrate Group, is a leading North American transportation and logistics provider, offering Full Truck Load (FTL) services across North America, supported by integrated logistics solutions. With advanced fleet capabilities, modern facilities, and a strong commitment to service excellence, Challenger supports a wide range of industries with safe, reliable, and efficient operations. Employees at Challenger are part of a performance-driven culture focused on safety, innovation, and continuous improvement. Through advanced technology, ongoing training, and diverse career opportunities across driving, operations, maintenance, logistics, and administration, Challenger provides an environment where motivated individuals can build long-term, rewarding careers. Why you'll love working here: A workplace where you can learn, grow, and build your career A culture that encourages new ideas and continuous improvement Supportive leaders who provide guidance while giving you autonomy A team-focused environment A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan Support for professional memberships, training, and certifications The Opportunity: This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You'll work in a supportive environment that values collaboration, problem-solving, and continuous learning. Role Summary: The Agent Operations Specialist is responsible for supporting the day-to-day operational success of our independent freight agents. This role handles a wide range of functions, including order entry, track and trace, customer/carrier communication, and issue resolution. Hours of Work: Monday to Friday, 8:00am-4:30pm Work Arrangement: On-site Position Type: Non-Union Employment Status: Permanent Compensation: Salary Range: $50,000 USD + applicable commissions and incentives Work Location & Environment: 311 W. Superior, Suite 110, Chicago IL; Office environment Key Accountabilities: Order Management Enter and update loads accurately in TMW. Confirm pickup and delivery details and ensure all shipment data is complete and accurate. Monitor shipments and update status changes as needed. Customer Service Support Act as a day-to-day extension of the agent's team by communicating with their customers as needed. Provide proactive updates, respond to customer inquiries, and resolve service issues with professionalism. Escalate urgent issues to the agent or appropriate internal team. Carrier Procurement & Relationship Management Utilize resources like load boards and existing carrier base to source capacity, negotiate rates and manage carrier relationships Assign carriers to booked loads and send rate confirmations Confirm carrier credentials and compliance with company requirements. Documentation & Compliance Ensure all customer and carrier documentation is collected, uploaded, and maintained accurately. Track accessorial charges, PODs, and ensure billing readiness. Support agents in maintaining compliance with internal procedures and industry regulations. Systems & Reporting Utilize internal systems (TMS, Synergize, etc.) to track, manage, and document shipments. Generate reports or provide load updates when requested by agents or customers. Back Up Agent Support and Logistics Provide coverage for Agent Support and Carrier Set Up when required Qualifications Experience: 3 years' prior work experience in a freight brokerage with truckload and drayage operations Working knowledge of port and rail drayage: appointments, chassis, last free day, per diem/demurrage, pre-pulls, UIIA/SCAC, and how accessorial charges are earned and billed Proven short-notice carrier sourcing across regions, including flatbed and OOG Experience using and updating TMS and Excel/Google Sheets Skills & Competencies Demonstrated ability to collaborate effectively and independently with individuals at various levels is required Strong computer skills Ability to work independently on projects Detail and deadline oriented, with the ability to effectively prioritize and multi-task in a busy environment to meet tight deadlines Strong verbal communication skills, relationship building and interpersonal skills Active listening Professional writing, editing and proofreading skills Strong customer service focus Ability to exercise tact and judgment in managing a diversity of internal and external contacts Proactive attitude and takes initiative Well-organized, enthusiastic, creative, professional and a positive team member How To Apply: If you're interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted. Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.
Our Insurance Service Specialists start at $17.00 per hour, which includes $16.50 per hour and an on-site differential of $.50 per hour. Top Insurance Service Representatives earn an additional $3 per hour with bonus! How can you join the Afni team? You can apply online here, or you can walk-in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on-the-spot interview and possibility to walk out with a job offer! Job Summary We are seeking customer-focused and detail-oriented Non-Licensed Insurance Service Representatives to join our growing team. In this role, you will serve as a primary point of contact for customers, providing support with policy inquiries, account maintenance, billing questions, and general insurance-related services. Representatives will focus on delivering an exceptional customer experience while assisting customers with service needs. Successful candidates are professional communicators who enjoy helping others, solving problems, and working in a fast-paced environment. This is an on-site position in our Tucson location at Pantano and Escalante Key Responsibilities Provide outstanding customer service through inbound phone interactions. Assist customers with policy servicing requests, policy updates, billing inquiries, and general questions. Explain insurance products, coverage information, and policy details within the scope of a non-licensed representative. Accurately document customer interactions and maintain detailed records in company systems. Research and resolve customer concerns while ensuring a positive customer experience. Navigate multiple systems simultaneously to access account information and complete transactions. Adhere to all company policies, compliance requirements, and quality standards. Identify opportunities to transfer customers to licensed agents when required. Meet performance expectations related to quality, productivity, attendance, and customer satisfaction. What Makes You Successful Customer-first mindset. Strong listening and communication skills. Patience and professionalism when handling complex situations. Ability to adapt quickly to new processes and technology. Dependability and commitment to attendance expectations. Desire to learn and grow within the insurance industry. Work Environment Call center environment, secure workspace, taking back to back calls working on a computer Ability to work scheduled shifts, including occasional overtime based on business needs. Benefits We offer a competitive compensation package that may include: Medical, dental, and vision coverage Paid time off and holidays 401(k) with company match Employee assistance program Career development and advancement opportunities Paid training Required Qualifications High school diploma or equivalent. Strong verbal and written communication skills. Ability to effectively handle customer concerns in a professional and empathetic manner. Strong problem-solving and critical thinking skills. Ability to learn insurance concepts, processes, and systems. Proficiency with computers and the ability to navigate multiple applications. Ability to work in a structured environment while maintaining attention to detail. Preferred Qualifications Minimum 1 year of customer service experience. Experience in a call center, contact center, healthcare, banking, retail, hospitality, or insurance environment. Experience working with customer accounts, billing inquiries, or account maintenance. Experience meeting quality and productivity goals. Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. Click this link to learn more about our Referral Rewards Program: Referrals must be new Afni hires and cannot be a rehire. More About Afni: What we do: Where are we located: What's new with us: What it's like being part of the Afni family:
11/11/2026
Full time
Our Insurance Service Specialists start at $17.00 per hour, which includes $16.50 per hour and an on-site differential of $.50 per hour. Top Insurance Service Representatives earn an additional $3 per hour with bonus! How can you join the Afni team? You can apply online here, or you can walk-in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on-the-spot interview and possibility to walk out with a job offer! Job Summary We are seeking customer-focused and detail-oriented Non-Licensed Insurance Service Representatives to join our growing team. In this role, you will serve as a primary point of contact for customers, providing support with policy inquiries, account maintenance, billing questions, and general insurance-related services. Representatives will focus on delivering an exceptional customer experience while assisting customers with service needs. Successful candidates are professional communicators who enjoy helping others, solving problems, and working in a fast-paced environment. This is an on-site position in our Tucson location at Pantano and Escalante Key Responsibilities Provide outstanding customer service through inbound phone interactions. Assist customers with policy servicing requests, policy updates, billing inquiries, and general questions. Explain insurance products, coverage information, and policy details within the scope of a non-licensed representative. Accurately document customer interactions and maintain detailed records in company systems. Research and resolve customer concerns while ensuring a positive customer experience. Navigate multiple systems simultaneously to access account information and complete transactions. Adhere to all company policies, compliance requirements, and quality standards. Identify opportunities to transfer customers to licensed agents when required. Meet performance expectations related to quality, productivity, attendance, and customer satisfaction. What Makes You Successful Customer-first mindset. Strong listening and communication skills. Patience and professionalism when handling complex situations. Ability to adapt quickly to new processes and technology. Dependability and commitment to attendance expectations. Desire to learn and grow within the insurance industry. Work Environment Call center environment, secure workspace, taking back to back calls working on a computer Ability to work scheduled shifts, including occasional overtime based on business needs. Benefits We offer a competitive compensation package that may include: Medical, dental, and vision coverage Paid time off and holidays 401(k) with company match Employee assistance program Career development and advancement opportunities Paid training Required Qualifications High school diploma or equivalent. Strong verbal and written communication skills. Ability to effectively handle customer concerns in a professional and empathetic manner. Strong problem-solving and critical thinking skills. Ability to learn insurance concepts, processes, and systems. Proficiency with computers and the ability to navigate multiple applications. Ability to work in a structured environment while maintaining attention to detail. Preferred Qualifications Minimum 1 year of customer service experience. Experience in a call center, contact center, healthcare, banking, retail, hospitality, or insurance environment. Experience working with customer accounts, billing inquiries, or account maintenance. Experience meeting quality and productivity goals. Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. Click this link to learn more about our Referral Rewards Program: Referrals must be new Afni hires and cannot be a rehire. More About Afni: What we do: Where are we located: What's new with us: What it's like being part of the Afni family:
APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plansFlexible Spending AccountGenerous Paid Time OffWhole Health & Wellness Reimbursement ProgramProfessional development and training opportunities100% Vested Retirement Plan w/ up to 6% MatchHoliday Pay (9)Paid Personal Growth HoursPaid Time Off for Mental HealthCompany Paid Life InsuranceSpontaneous & Longevity BonusesLoan Forgiveness Program EligibilityEmployee Assistance Program (EAP) & Tobacco Cessation Program For more details about our benefits, visit our website ! About the Position We are looking for a Supportive Housing Peer Support Specialist (PSS) to join our team at our Rogue Ridge Apartments in Ashland, Oregon! ColumbiaCare Services is looking for the right individual to work Peer-to-Peer, meaning you have personal experience with mental health challenges and are a recipient of mental health services, and are willing to share your experiences with adult mental health consumers. The Supportive Housing Peer Support Specialist meets with each new resident to support the individual in feeling welcome, answer questions, and provide compassionate support and guidance in setting self-determined goals. The Supportive Housing Peer Support Specialist will engage with residents one-on-one as well as coordinate and facilitate peer groups, provide personal care services (including shopping, self-help, socialization, meal preparation, and more), and utilize strategic self-disclosure with residents to build connection and normalize mental health challenges. Work Schedule: Tuesday, Thursday, Friday, and Saturday, 12:00pm - 5:00pm (Part Time Day) What You'll Make $22.00 - $26.00 per hour DOE/Credentials. Additional 5% Language Differential offered for Bilingual or Multilingual candidates. About the Program Rogue Ridge is 26-unit Permanent Supportive Housing program providing affordable housing to local citizens who are low-income and chronically without housing, along with a combination of behavioral health and tenancy supports. General staffing includes an on-site Resident Manager available to provide access to housing support; and a Supportive Housing Associate and Certified Recovery Mentor (Peer) providing 7-day a week presence and services such as skills training, tenancy assistance, housing stabilization, and community navigation. The program is supervised by a full-time Supportive Housing Supervisor, and ColumbiaCare's Property Management team offers tenancy support around move in/out, rent collection, and maintenance and repairs. ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. What You'll Need Successful candidates MUST: Have personal experience with mental health challengesBe Certified and Registered as a Peer Support Specialist (PSS) or Peer Wellness Specialist (PWS) through the Oregon Health Authority (OHA). Driving is an essential function of this position. Successful applicants MUST provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check. Physical Requirements: This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds . It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques and may require an individual to lift and transfer clients. We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department. About Us ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor diversity in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from diverse backgrounds and who will contribute to our mission, vision, and core values. We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities. Tuesday, Thursday, Friday, and Saturday, 12:00pm - 5:00pm (Part Time Day) Compensation details: 22-26 Hourly Wage PI45117af74e95-5267
11/11/2026
Full time
APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plansFlexible Spending AccountGenerous Paid Time OffWhole Health & Wellness Reimbursement ProgramProfessional development and training opportunities100% Vested Retirement Plan w/ up to 6% MatchHoliday Pay (9)Paid Personal Growth HoursPaid Time Off for Mental HealthCompany Paid Life InsuranceSpontaneous & Longevity BonusesLoan Forgiveness Program EligibilityEmployee Assistance Program (EAP) & Tobacco Cessation Program For more details about our benefits, visit our website ! About the Position We are looking for a Supportive Housing Peer Support Specialist (PSS) to join our team at our Rogue Ridge Apartments in Ashland, Oregon! ColumbiaCare Services is looking for the right individual to work Peer-to-Peer, meaning you have personal experience with mental health challenges and are a recipient of mental health services, and are willing to share your experiences with adult mental health consumers. The Supportive Housing Peer Support Specialist meets with each new resident to support the individual in feeling welcome, answer questions, and provide compassionate support and guidance in setting self-determined goals. The Supportive Housing Peer Support Specialist will engage with residents one-on-one as well as coordinate and facilitate peer groups, provide personal care services (including shopping, self-help, socialization, meal preparation, and more), and utilize strategic self-disclosure with residents to build connection and normalize mental health challenges. Work Schedule: Tuesday, Thursday, Friday, and Saturday, 12:00pm - 5:00pm (Part Time Day) What You'll Make $22.00 - $26.00 per hour DOE/Credentials. Additional 5% Language Differential offered for Bilingual or Multilingual candidates. About the Program Rogue Ridge is 26-unit Permanent Supportive Housing program providing affordable housing to local citizens who are low-income and chronically without housing, along with a combination of behavioral health and tenancy supports. General staffing includes an on-site Resident Manager available to provide access to housing support; and a Supportive Housing Associate and Certified Recovery Mentor (Peer) providing 7-day a week presence and services such as skills training, tenancy assistance, housing stabilization, and community navigation. The program is supervised by a full-time Supportive Housing Supervisor, and ColumbiaCare's Property Management team offers tenancy support around move in/out, rent collection, and maintenance and repairs. ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. What You'll Need Successful candidates MUST: Have personal experience with mental health challengesBe Certified and Registered as a Peer Support Specialist (PSS) or Peer Wellness Specialist (PWS) through the Oregon Health Authority (OHA). Driving is an essential function of this position. Successful applicants MUST provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check. Physical Requirements: This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds . It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques and may require an individual to lift and transfer clients. We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department. About Us ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor diversity in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from diverse backgrounds and who will contribute to our mission, vision, and core values. We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities. Tuesday, Thursday, Friday, and Saturday, 12:00pm - 5:00pm (Part Time Day) Compensation details: 22-26 Hourly Wage PI45117af74e95-5267
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The Trade Compliance Department implements and coordinates compliance and supply chain security activities relating to all import and export activity done by or on behalf of AHM, HDMA, HPD, HACI, and Honda Aero. From an import perspective, the department is primarily concerned with declaring the proper value, classification, and rate of duty as well as other information applicable to imported merchandise and providing this to U.S. Customs and other governmental agencies. Trade Compliance is also responsible for ensuring compliance under export regulations, including denied party screening, on-boarding foreign nationals, and assigning Export Control Classification Numbers. Trade Compliance participates in various preferential programs to designed to eliminate, reduce, or defer tariffs including Duty Drawback and Free Trade Agreement which requires product qualification analysis, certification validation, and interaction with suppliers, outside vendors, and government agencies. The Customs Admin is responsible for learning about all aspects of the Trade Compliance Department and our role within the organization. Responsible for monitoring and managing customs clearance through coordination with external Customs Brokerage firms, supporting local content reporting activities, or assisting with other daily tasks. Responsible for gathering and analyzing data elements and reviewing documentation prepared by others and to help develop solutions for any problems or issues. Key Accountabilities Support department operations relative to import and export functions, supply chain security Customs Trade Partnership Against Terrorism (CTPAT), local content reporting, and preferential trade programs. Manage customs clearance of imported merchandise containing the required data elements per the regulatory requirements and deadline. Support export compliance procedures such as denied party screening, on-boarding foreign nationals, and researching export sanctions. Manage local content reporting required for various government regulations; interact with suppliers to gather detailed part cost data. Learn and understand local content calculation methodologies. Continuous learning and self-development of technical aspects of international trade & customs and Honda's business objectives and operations. Gain exposure to government regulations, technical documentation and systems and how they are used for presentation and reporting to appropriate Federal government agencies (Customs and Border Protection, Bureau of Industry and Security (BIS), Office of Foreign Assets Control (OFAC), Department of Transportation/National Highway Traffic Safety Administration (DOT/NHTSA), Environmental Protection Agency (EPA), Food and Drug Administration (FDA), etc. Learn and use Honda's internal systems (Cost Simulation, Design, Build, Operate, and Maintain, Global protection Communication System, Supplier relationship Management, etc ) to perform tasks to support departmental projects and daily tasks. Gain understanding of Honda's product lines, production facilities, and overall business objectives. Development and maintenance of written instructions, operation standards, training documents, and back-up documentation to substantiate work performed to support governmental audits, verification, or validation of data, and to follow reasonable care and record retention requirements. Qualifications, Experience, and Skills Minimum Educational Qualifications: BA/BS Degree in International Business, Business Administration, Accounting, Supply Chain Management, or related field preferred, but other applicable education and experience considered. Minimum Experience: 0-3 years' import/export and trade compliance experience within the industry or with a customs broker or freight forwarder. Licensed Customs Broker; Certified Customs Specialist preferred. Other Job-Specific Skills: Analytical, compliance mind-set, detail oriented, and organizational skills necessary. Knowledge of US Customs & Border Protection (CBP) import regulations (19 CFR), policies and procedures, as well as programs including Reconciliation, Valuation, Harmonized Teriff Schedule, Certificate of Origin, and audit. Excellent oral and written communication skills; presentation skills. Computer skills including proficiency with MS Office Word, high proficiency in Excel, PowerPoint, and other database experience is preferred. Working Conditions Office setting which may require overtime. Ability to travel to other Honda facilities, supplier companies or conferences to gather information and data. What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
11/11/2026
Full time
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The Trade Compliance Department implements and coordinates compliance and supply chain security activities relating to all import and export activity done by or on behalf of AHM, HDMA, HPD, HACI, and Honda Aero. From an import perspective, the department is primarily concerned with declaring the proper value, classification, and rate of duty as well as other information applicable to imported merchandise and providing this to U.S. Customs and other governmental agencies. Trade Compliance is also responsible for ensuring compliance under export regulations, including denied party screening, on-boarding foreign nationals, and assigning Export Control Classification Numbers. Trade Compliance participates in various preferential programs to designed to eliminate, reduce, or defer tariffs including Duty Drawback and Free Trade Agreement which requires product qualification analysis, certification validation, and interaction with suppliers, outside vendors, and government agencies. The Customs Admin is responsible for learning about all aspects of the Trade Compliance Department and our role within the organization. Responsible for monitoring and managing customs clearance through coordination with external Customs Brokerage firms, supporting local content reporting activities, or assisting with other daily tasks. Responsible for gathering and analyzing data elements and reviewing documentation prepared by others and to help develop solutions for any problems or issues. Key Accountabilities Support department operations relative to import and export functions, supply chain security Customs Trade Partnership Against Terrorism (CTPAT), local content reporting, and preferential trade programs. Manage customs clearance of imported merchandise containing the required data elements per the regulatory requirements and deadline. Support export compliance procedures such as denied party screening, on-boarding foreign nationals, and researching export sanctions. Manage local content reporting required for various government regulations; interact with suppliers to gather detailed part cost data. Learn and understand local content calculation methodologies. Continuous learning and self-development of technical aspects of international trade & customs and Honda's business objectives and operations. Gain exposure to government regulations, technical documentation and systems and how they are used for presentation and reporting to appropriate Federal government agencies (Customs and Border Protection, Bureau of Industry and Security (BIS), Office of Foreign Assets Control (OFAC), Department of Transportation/National Highway Traffic Safety Administration (DOT/NHTSA), Environmental Protection Agency (EPA), Food and Drug Administration (FDA), etc. Learn and use Honda's internal systems (Cost Simulation, Design, Build, Operate, and Maintain, Global protection Communication System, Supplier relationship Management, etc ) to perform tasks to support departmental projects and daily tasks. Gain understanding of Honda's product lines, production facilities, and overall business objectives. Development and maintenance of written instructions, operation standards, training documents, and back-up documentation to substantiate work performed to support governmental audits, verification, or validation of data, and to follow reasonable care and record retention requirements. Qualifications, Experience, and Skills Minimum Educational Qualifications: BA/BS Degree in International Business, Business Administration, Accounting, Supply Chain Management, or related field preferred, but other applicable education and experience considered. Minimum Experience: 0-3 years' import/export and trade compliance experience within the industry or with a customs broker or freight forwarder. Licensed Customs Broker; Certified Customs Specialist preferred. Other Job-Specific Skills: Analytical, compliance mind-set, detail oriented, and organizational skills necessary. Knowledge of US Customs & Border Protection (CBP) import regulations (19 CFR), policies and procedures, as well as programs including Reconciliation, Valuation, Harmonized Teriff Schedule, Certificate of Origin, and audit. Excellent oral and written communication skills; presentation skills. Computer skills including proficiency with MS Office Word, high proficiency in Excel, PowerPoint, and other database experience is preferred. Working Conditions Office setting which may require overtime. Ability to travel to other Honda facilities, supplier companies or conferences to gather information and data. What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
Our Insurance Service Specialists start at $17.00 per hour, which includes $16.50 per hour and an on-site differential of $.50 per hour. Top Insurance Service Representatives earn an additional $3 per hour with bonus! How can you join the Afni team? You can apply online here, or you can walk-in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on-the-spot interview and possibility to walk out with a job offer! Job Summary We are seeking customer-focused and detail-oriented Non-Licensed Insurance Service Representatives to join our growing team. In this role, you will serve as a primary point of contact for customers, providing support with policy inquiries, account maintenance, billing questions, and general insurance-related services. Representatives will focus on delivering an exceptional customer experience while assisting customers with service needs. Successful candidates are professional communicators who enjoy helping others, solving problems, and working in a fast-paced environment. This is an on-site position in our Tucson location at Pantano and Escalante. Key Responsibilities Provide outstanding customer service through inbound phone interactions. Assist customers with policy servicing requests, policy updates, billing inquiries, and general questions. Explain insurance products, coverage information, and policy details within the scope of a non-licensed representative. Accurately document customer interactions and maintain detailed records in company systems. Research and resolve customer concerns while ensuring a positive customer experience. Navigate multiple systems simultaneously to access account information and complete transactions. Adhere to all company policies, compliance requirements, and quality standards. Identify opportunities to transfer customers to licensed agents when required. Meet performance expectations related to quality, productivity, attendance, and customer satisfaction. What Makes You Successful Customer-first mindset. Strong listening and communication skills. Patience and professionalism when handling complex situations. Ability to adapt quickly to new processes and technology. Dependability and commitment to attendance expectations. Desire to learn and grow within the insurance industry. Work Environment Call center environment, secure workspace, taking back to back calls working on a computer Ability to work scheduled shifts, including occasional overtime based on business needs. Benefits We offer a competitive compensation package that may include: Medical, dental, and vision coverage Paid time off and holidays 401(k) with company match Employee assistance program Career development and advancement opportunities Paid training Required Qualifications High school diploma or equivalent. Strong verbal and written communication skills. Ability to effectively handle customer concerns in a professional and empathetic manner. Strong problem-solving and critical thinking skills. Ability to learn insurance concepts, processes, and systems. Proficiency with computers and the ability to navigate multiple applications. Ability to work in a structured environment while maintaining attention to detail. Preferred Qualifications Minimum 1 year of customer service experience. Experience in a call center, contact center, healthcare, banking, retail, hospitality, or insurance environment. Experience working with customer accounts, billing inquiries, or account maintenance. Experience meeting quality and productivity goals. Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. Click this link to learn more about our Referral Rewards Program: Referrals must be new Afni hires and cannot be a rehire. More About Afni: What we do: Where are we located: What it's like being part of the Afni family: Key Qualifications Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting. Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service. Sales experience: Minimum 6 months in a customer service role Available for paid training to include 8 weeks of training time and 4 weeks of transition time. Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST. Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.
11/11/2026
Full time
Our Insurance Service Specialists start at $17.00 per hour, which includes $16.50 per hour and an on-site differential of $.50 per hour. Top Insurance Service Representatives earn an additional $3 per hour with bonus! How can you join the Afni team? You can apply online here, or you can walk-in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on-the-spot interview and possibility to walk out with a job offer! Job Summary We are seeking customer-focused and detail-oriented Non-Licensed Insurance Service Representatives to join our growing team. In this role, you will serve as a primary point of contact for customers, providing support with policy inquiries, account maintenance, billing questions, and general insurance-related services. Representatives will focus on delivering an exceptional customer experience while assisting customers with service needs. Successful candidates are professional communicators who enjoy helping others, solving problems, and working in a fast-paced environment. This is an on-site position in our Tucson location at Pantano and Escalante. Key Responsibilities Provide outstanding customer service through inbound phone interactions. Assist customers with policy servicing requests, policy updates, billing inquiries, and general questions. Explain insurance products, coverage information, and policy details within the scope of a non-licensed representative. Accurately document customer interactions and maintain detailed records in company systems. Research and resolve customer concerns while ensuring a positive customer experience. Navigate multiple systems simultaneously to access account information and complete transactions. Adhere to all company policies, compliance requirements, and quality standards. Identify opportunities to transfer customers to licensed agents when required. Meet performance expectations related to quality, productivity, attendance, and customer satisfaction. What Makes You Successful Customer-first mindset. Strong listening and communication skills. Patience and professionalism when handling complex situations. Ability to adapt quickly to new processes and technology. Dependability and commitment to attendance expectations. Desire to learn and grow within the insurance industry. Work Environment Call center environment, secure workspace, taking back to back calls working on a computer Ability to work scheduled shifts, including occasional overtime based on business needs. Benefits We offer a competitive compensation package that may include: Medical, dental, and vision coverage Paid time off and holidays 401(k) with company match Employee assistance program Career development and advancement opportunities Paid training Required Qualifications High school diploma or equivalent. Strong verbal and written communication skills. Ability to effectively handle customer concerns in a professional and empathetic manner. Strong problem-solving and critical thinking skills. Ability to learn insurance concepts, processes, and systems. Proficiency with computers and the ability to navigate multiple applications. Ability to work in a structured environment while maintaining attention to detail. Preferred Qualifications Minimum 1 year of customer service experience. Experience in a call center, contact center, healthcare, banking, retail, hospitality, or insurance environment. Experience working with customer accounts, billing inquiries, or account maintenance. Experience meeting quality and productivity goals. Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. Click this link to learn more about our Referral Rewards Program: Referrals must be new Afni hires and cannot be a rehire. More About Afni: What we do: Where are we located: What it's like being part of the Afni family: Key Qualifications Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting. Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service. Sales experience: Minimum 6 months in a customer service role Available for paid training to include 8 weeks of training time and 4 weeks of transition time. Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST. Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.
Description: Description CORE VALUES : Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION : The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. Position Summary The Card Services Specialist is an important operational resource within Card Services, taking ownership of assigned responsibilities, supporting day-to-day priorities, and ensuring card-related activities are handled accurately, consistently, and with strong follow-through. This dynamic role offers the opportunity to develop broad expertise across debit, credit, prepaid, HSA, and ATM card services while serving as a trusted resource for card-related inquiries, dispute operations, and evolving departmental needs. The ideal candidate is a dependable, adaptable, and detail-oriented professional who thrives in a fast-paced environment. They remain calm under pressure, effectively prioritize competing demands, and balance speed with accuracy. Success requires sound judgment, clear communication, initiative, a collaborative mindset, a willingness to learn and contribute across Card Services operations, and the ability to embrace change while supporting the bank's strategic direction. Primary Responsibilities Support card inquiries and operational questions by providing knowledgeable guidance, timely assistance, and clear communication to ensure effective resolution and follow-through. Process debit and ATM card disputes in accordance with Regulation E, applicable Visa rules, and bank procedures, including claim review, correspondence, provisional credit, chargebacks, recovery efforts, documentation, and final resolution notices. Monitor disputes processed by service providers to ensure timely, accurate, and compliant handling; review reports and track recovery and loss activity through resolution. Support credit card fraud and dispute activity, including case review, service-provider closeout packages, general ledger loss posting, recoveries, and centralized documentation retention. Review fraud alerts, CAMS activity, compromised card notifications, and operational exception reports; assess risk and coordinate appropriate action in response to emerging threats and evolving operational priorities. Preform and support daily card servicing operations, including card maintenance, credit card payment processing, account closures, card reissuance, returned mail, and resolution of servicing exceptions. Review daily card reports and assist with gathering departmental data to support card operations and reporting needs. Maintain complete, accurate, and organized case documentation to support customer communication, audits, complaints, examinations, and internal reporting. Identify recurring issues, control gaps, or inefficient processes and recommend practical improvements that strengthen service, compliance, and operational consistency. Additional Responsibilities Maintain current knowledge of card regulations, network rules, industry trends, Bank standards, and relevant compliance requirements through ongoing training and professional development. Actively participate in cross-training and knowledge sharing across Card Services functions to strengthen team versatility, service continuity, and responsiveness to evolving departmental needs. Partner professionally with employees, management, customers, and service providers. Perform other duties and projects as assigned in support of Card Services and Bank operations. Qualifications Experience : At least one year of banking, financial services, card operations, fraud, disputes, or a closely related field preferred. Technology: Proficiency with Microsoft Word, Excel, Teams and Outlook is required. Experience with card-processing, banking, dispute management, fraud-monitoring, or case-management systems preferred. What Will Help You Succeed Strong analytical and problem-solving skills, including the ability to research incomplete or conflicting information and reach a well-supported resolution. Exceptional attention to detail and the ability to manage deadlines, required notices, and multiple active cases without losing follow-through. Clear, professional, and respectful written and verbal communication with customers, coworkers, management, and vendors. Good judgment, discretion, and a strong commitment to protecting confidential customer and Bank information. Ability to work independently while knowing when to coordinate, ask questions, or escalate higher-risk matters. Resourcefulness, initiative, adaptability, and a willingness to challenge existing processes constructively. A steady, customer-focused approach in fast-paced or stressful situations. Performance Expectations Meet regulatory, network, provider, and internal deadlines for disputes, notices, chargebacks, recoveries, and case resolution. Maximize eligible recovery opportunities while maintaining accurate loss and recovery records. Deliver well-documented, compliant, and customer-focused outcomes that reduce Bank risk and support a positive cardholder experience. Complete assigned work accurately and within established timeframes, while communicating status and barriers promptly. Demonstrate Park State Bank's core values and standards in interactions and decision-making. WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, client information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, clients and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Despite ongoing security training, there is always the possibility of a bank robbery. WORK LOCATIONS: Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Please review the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Orr, Grand Rapids, Virginia & Biwabik DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis General Notice This job description is intended to describe the general nature and level of work performed. It is not a comprehensive list of all duties, responsibilities, or qualifications. Responsibilities may be modified or assigned based on business needs. Park State Bank is committed to providing equal employment opportunities in accordance with applicable law. Requirements: Education : High school diploma or GED required. Compensation details: 20-23 Hourly Wage PI59e038c9c17d-1716
11/11/2026
Full time
Description: Description CORE VALUES : Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION : The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. Position Summary The Card Services Specialist is an important operational resource within Card Services, taking ownership of assigned responsibilities, supporting day-to-day priorities, and ensuring card-related activities are handled accurately, consistently, and with strong follow-through. This dynamic role offers the opportunity to develop broad expertise across debit, credit, prepaid, HSA, and ATM card services while serving as a trusted resource for card-related inquiries, dispute operations, and evolving departmental needs. The ideal candidate is a dependable, adaptable, and detail-oriented professional who thrives in a fast-paced environment. They remain calm under pressure, effectively prioritize competing demands, and balance speed with accuracy. Success requires sound judgment, clear communication, initiative, a collaborative mindset, a willingness to learn and contribute across Card Services operations, and the ability to embrace change while supporting the bank's strategic direction. Primary Responsibilities Support card inquiries and operational questions by providing knowledgeable guidance, timely assistance, and clear communication to ensure effective resolution and follow-through. Process debit and ATM card disputes in accordance with Regulation E, applicable Visa rules, and bank procedures, including claim review, correspondence, provisional credit, chargebacks, recovery efforts, documentation, and final resolution notices. Monitor disputes processed by service providers to ensure timely, accurate, and compliant handling; review reports and track recovery and loss activity through resolution. Support credit card fraud and dispute activity, including case review, service-provider closeout packages, general ledger loss posting, recoveries, and centralized documentation retention. Review fraud alerts, CAMS activity, compromised card notifications, and operational exception reports; assess risk and coordinate appropriate action in response to emerging threats and evolving operational priorities. Preform and support daily card servicing operations, including card maintenance, credit card payment processing, account closures, card reissuance, returned mail, and resolution of servicing exceptions. Review daily card reports and assist with gathering departmental data to support card operations and reporting needs. Maintain complete, accurate, and organized case documentation to support customer communication, audits, complaints, examinations, and internal reporting. Identify recurring issues, control gaps, or inefficient processes and recommend practical improvements that strengthen service, compliance, and operational consistency. Additional Responsibilities Maintain current knowledge of card regulations, network rules, industry trends, Bank standards, and relevant compliance requirements through ongoing training and professional development. Actively participate in cross-training and knowledge sharing across Card Services functions to strengthen team versatility, service continuity, and responsiveness to evolving departmental needs. Partner professionally with employees, management, customers, and service providers. Perform other duties and projects as assigned in support of Card Services and Bank operations. Qualifications Experience : At least one year of banking, financial services, card operations, fraud, disputes, or a closely related field preferred. Technology: Proficiency with Microsoft Word, Excel, Teams and Outlook is required. Experience with card-processing, banking, dispute management, fraud-monitoring, or case-management systems preferred. What Will Help You Succeed Strong analytical and problem-solving skills, including the ability to research incomplete or conflicting information and reach a well-supported resolution. Exceptional attention to detail and the ability to manage deadlines, required notices, and multiple active cases without losing follow-through. Clear, professional, and respectful written and verbal communication with customers, coworkers, management, and vendors. Good judgment, discretion, and a strong commitment to protecting confidential customer and Bank information. Ability to work independently while knowing when to coordinate, ask questions, or escalate higher-risk matters. Resourcefulness, initiative, adaptability, and a willingness to challenge existing processes constructively. A steady, customer-focused approach in fast-paced or stressful situations. Performance Expectations Meet regulatory, network, provider, and internal deadlines for disputes, notices, chargebacks, recoveries, and case resolution. Maximize eligible recovery opportunities while maintaining accurate loss and recovery records. Deliver well-documented, compliant, and customer-focused outcomes that reduce Bank risk and support a positive cardholder experience. Complete assigned work accurately and within established timeframes, while communicating status and barriers promptly. Demonstrate Park State Bank's core values and standards in interactions and decision-making. WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, client information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, clients and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Despite ongoing security training, there is always the possibility of a bank robbery. WORK LOCATIONS: Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Please review the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Orr, Grand Rapids, Virginia & Biwabik DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis General Notice This job description is intended to describe the general nature and level of work performed. It is not a comprehensive list of all duties, responsibilities, or qualifications. Responsibilities may be modified or assigned based on business needs. Park State Bank is committed to providing equal employment opportunities in accordance with applicable law. Requirements: Education : High school diploma or GED required. Compensation details: 20-23 Hourly Wage PI59e038c9c17d-1716
Challenger is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals. If you require an accommodation at any stage of the recruitment process, please contact us at and we will work with you to meet your needs. Challenger Motor Freight Company Profile: Challenger, part of the Fastfrate Group, is a leading North American transportation and logistics provider, offering Full Truck Load (FTL) services across North America, supported by integrated logistics solutions. With advanced fleet capabilities, modern facilities, and a strong commitment to service excellence, Challenger supports a wide range of industries with safe, reliable, and efficient operations. Employees at Challenger are part of a performance-driven culture focused on safety, innovation, and continuous improvement. Through advanced technology, ongoing training, and diverse career opportunities across driving, operations, maintenance, logistics, and administration, Challenger provides an environment where motivated individuals can build long-term, rewarding careers. Why you'll love working here: A workplace where you can learn, grow, and build your career A culture that encourages new ideas and continuous improvement Supportive leaders who provide guidance while giving you autonomy A team-focused environment A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan Support for professional memberships, training, and certifications The Opportunity: This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You'll work in a supportive environment that values collaboration, problem-solving, and continuous learning. Role Summary: The Agent Operations Specialist is responsible for supporting the day-to-day operational success of our independent freight agents. This role handles a wide range of functions, including order entry, track and trace, customer/carrier communication, and issue resolution. Hours of Work: Monday to Friday, 8:00am-4:30pm Work Arrangement: On-site Position Type: Non-Union Employment Status: Permanent Compensation: Salary Range: $50,000 USD + applicable commissions and incentives Work Location & Environment: 311 W. Superior, Suite 110, Chicago IL; Office environment Key Accountabilities: Order Management Enter and update loads accurately in TMW. Confirm pickup and delivery details and ensure all shipment data is complete and accurate. Monitor shipments and update status changes as needed. Customer Service Support Act as a day-to-day extension of the agent's team by communicating with their customers as needed. Provide proactive updates, respond to customer inquiries, and resolve service issues with professionalism. Escalate urgent issues to the agent or appropriate internal team. Carrier Procurement & Relationship Management Utilize resources like load boards and existing carrier base to source capacity, negotiate rates and manage carrier relationships Assign carriers to booked loads and send rate confirmations Confirm carrier credentials and compliance with company requirements. Documentation & Compliance Ensure all customer and carrier documentation is collected, uploaded, and maintained accurately. Track accessorial charges, PODs, and ensure billing readiness. Support agents in maintaining compliance with internal procedures and industry regulations. Systems & Reporting Utilize internal systems (TMS, Synergize, etc.) to track, manage, and document shipments. Generate reports or provide load updates when requested by agents or customers. Back Up Agent Support and Logistics Provide coverage for Agent Support and Carrier Set Up when required Qualifications Experience: 3 years' prior work experience in a freight brokerage with truckload and drayage operations Working knowledge of port and rail drayage: appointments, chassis, last free day, per diem/demurrage, pre-pulls, UIIA/SCAC, and how accessorial charges are earned and billed Proven short-notice carrier sourcing across regions, including flatbed and OOG Experience using and updating TMS and Excel/Google Sheets Skills & Competencies Demonstrated ability to collaborate effectively and independently with individuals at various levels is required Strong computer skills Ability to work independently on projects Detail and deadline oriented, with the ability to effectively prioritize and multi-task in a busy environment to meet tight deadlines Strong verbal communication skills, relationship building and interpersonal skills Active listening Professional writing, editing and proofreading skills Strong customer service focus Ability to exercise tact and judgment in managing a diversity of internal and external contacts Proactive attitude and takes initiative Well-organized, enthusiastic, creative, professional and a positive team member How To Apply: If you're interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted. Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.
11/11/2026
Full time
Challenger is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals. If you require an accommodation at any stage of the recruitment process, please contact us at and we will work with you to meet your needs. Challenger Motor Freight Company Profile: Challenger, part of the Fastfrate Group, is a leading North American transportation and logistics provider, offering Full Truck Load (FTL) services across North America, supported by integrated logistics solutions. With advanced fleet capabilities, modern facilities, and a strong commitment to service excellence, Challenger supports a wide range of industries with safe, reliable, and efficient operations. Employees at Challenger are part of a performance-driven culture focused on safety, innovation, and continuous improvement. Through advanced technology, ongoing training, and diverse career opportunities across driving, operations, maintenance, logistics, and administration, Challenger provides an environment where motivated individuals can build long-term, rewarding careers. Why you'll love working here: A workplace where you can learn, grow, and build your career A culture that encourages new ideas and continuous improvement Supportive leaders who provide guidance while giving you autonomy A team-focused environment A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan Support for professional memberships, training, and certifications The Opportunity: This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You'll work in a supportive environment that values collaboration, problem-solving, and continuous learning. Role Summary: The Agent Operations Specialist is responsible for supporting the day-to-day operational success of our independent freight agents. This role handles a wide range of functions, including order entry, track and trace, customer/carrier communication, and issue resolution. Hours of Work: Monday to Friday, 8:00am-4:30pm Work Arrangement: On-site Position Type: Non-Union Employment Status: Permanent Compensation: Salary Range: $50,000 USD + applicable commissions and incentives Work Location & Environment: 311 W. Superior, Suite 110, Chicago IL; Office environment Key Accountabilities: Order Management Enter and update loads accurately in TMW. Confirm pickup and delivery details and ensure all shipment data is complete and accurate. Monitor shipments and update status changes as needed. Customer Service Support Act as a day-to-day extension of the agent's team by communicating with their customers as needed. Provide proactive updates, respond to customer inquiries, and resolve service issues with professionalism. Escalate urgent issues to the agent or appropriate internal team. Carrier Procurement & Relationship Management Utilize resources like load boards and existing carrier base to source capacity, negotiate rates and manage carrier relationships Assign carriers to booked loads and send rate confirmations Confirm carrier credentials and compliance with company requirements. Documentation & Compliance Ensure all customer and carrier documentation is collected, uploaded, and maintained accurately. Track accessorial charges, PODs, and ensure billing readiness. Support agents in maintaining compliance with internal procedures and industry regulations. Systems & Reporting Utilize internal systems (TMS, Synergize, etc.) to track, manage, and document shipments. Generate reports or provide load updates when requested by agents or customers. Back Up Agent Support and Logistics Provide coverage for Agent Support and Carrier Set Up when required Qualifications Experience: 3 years' prior work experience in a freight brokerage with truckload and drayage operations Working knowledge of port and rail drayage: appointments, chassis, last free day, per diem/demurrage, pre-pulls, UIIA/SCAC, and how accessorial charges are earned and billed Proven short-notice carrier sourcing across regions, including flatbed and OOG Experience using and updating TMS and Excel/Google Sheets Skills & Competencies Demonstrated ability to collaborate effectively and independently with individuals at various levels is required Strong computer skills Ability to work independently on projects Detail and deadline oriented, with the ability to effectively prioritize and multi-task in a busy environment to meet tight deadlines Strong verbal communication skills, relationship building and interpersonal skills Active listening Professional writing, editing and proofreading skills Strong customer service focus Ability to exercise tact and judgment in managing a diversity of internal and external contacts Proactive attitude and takes initiative Well-organized, enthusiastic, creative, professional and a positive team member How To Apply: If you're interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted. Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.
Our Insurance Service Specialists start at $17.00 per hour, which includes $16.50 per hour and an on-site differential of $.50 per hour. Top Insurance Service Representatives earn an additional $3 per hour with bonus! How can you join the Afni team? You can apply online here, or you can walk-in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on-the-spot interview and possibility to walk out with a job offer! Job Summary We are seeking customer-focused and detail-oriented Non-Licensed Insurance Service Representatives to join our growing team. In this role, you will serve as a primary point of contact for customers, providing support with policy inquiries, account maintenance, billing questions, and general insurance-related services. Representatives will focus on delivering an exceptional customer experience while assisting customers with service needs. Successful candidates are professional communicators who enjoy helping others, solving problems, and working in a fast-paced environment. This is an on-site position in our Tucson location at Pantano and Escalante. Key Responsibilities Provide outstanding customer service through inbound phone interactions. Assist customers with policy servicing requests, policy updates, billing inquiries, and general questions. Explain insurance products, coverage information, and policy details within the scope of a non-licensed representative. Accurately document customer interactions and maintain detailed records in company systems. Research and resolve customer concerns while ensuring a positive customer experience. Navigate multiple systems simultaneously to access account information and complete transactions. Adhere to all company policies, compliance requirements, and quality standards. Identify opportunities to transfer customers to licensed agents when required. Meet performance expectations related to quality, productivity, attendance, and customer satisfaction. What Makes You Successful Customer-first mindset. Strong listening and communication skills. Patience and professionalism when handling complex situations. Ability to adapt quickly to new processes and technology. Dependability and commitment to attendance expectations. Desire to learn and grow within the insurance industry. Work Environment Call center environment, secure workspace, taking back to back calls working on a computer Ability to work scheduled shifts, including occasional overtime based on business needs. Benefits We offer a competitive compensation package that may include: Medical, dental, and vision coverage Paid time off and holidays 401(k) with company match Employee assistance program Career development and advancement opportunities Paid training Required Qualifications High school diploma or equivalent. Strong verbal and written communication skills. Ability to effectively handle customer concerns in a professional and empathetic manner. Strong problem-solving and critical thinking skills. Ability to learn insurance concepts, processes, and systems. Proficiency with computers and the ability to navigate multiple applications. Ability to work in a structured environment while maintaining attention to detail. Preferred Qualifications Minimum 1 year of customer service experience. Experience in a call center, contact center, healthcare, banking, retail, hospitality, or insurance environment. Experience working with customer accounts, billing inquiries, or account maintenance. Experience meeting quality and productivity goals. Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. Click this link to learn more about our Referral Rewards Program: Referrals must be new Afni hires and cannot be a rehire. More About Afni: What we do: Where are we located: What it's like being part of the Afni family: Key Qualifications Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting. Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service. Sales experience: Minimum 6 months in a customer service role Available for paid training to include 8 weeks of training time and 4 weeks of transition time. Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST. Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.
11/11/2026
Full time
Our Insurance Service Specialists start at $17.00 per hour, which includes $16.50 per hour and an on-site differential of $.50 per hour. Top Insurance Service Representatives earn an additional $3 per hour with bonus! How can you join the Afni team? You can apply online here, or you can walk-in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on-the-spot interview and possibility to walk out with a job offer! Job Summary We are seeking customer-focused and detail-oriented Non-Licensed Insurance Service Representatives to join our growing team. In this role, you will serve as a primary point of contact for customers, providing support with policy inquiries, account maintenance, billing questions, and general insurance-related services. Representatives will focus on delivering an exceptional customer experience while assisting customers with service needs. Successful candidates are professional communicators who enjoy helping others, solving problems, and working in a fast-paced environment. This is an on-site position in our Tucson location at Pantano and Escalante. Key Responsibilities Provide outstanding customer service through inbound phone interactions. Assist customers with policy servicing requests, policy updates, billing inquiries, and general questions. Explain insurance products, coverage information, and policy details within the scope of a non-licensed representative. Accurately document customer interactions and maintain detailed records in company systems. Research and resolve customer concerns while ensuring a positive customer experience. Navigate multiple systems simultaneously to access account information and complete transactions. Adhere to all company policies, compliance requirements, and quality standards. Identify opportunities to transfer customers to licensed agents when required. Meet performance expectations related to quality, productivity, attendance, and customer satisfaction. What Makes You Successful Customer-first mindset. Strong listening and communication skills. Patience and professionalism when handling complex situations. Ability to adapt quickly to new processes and technology. Dependability and commitment to attendance expectations. Desire to learn and grow within the insurance industry. Work Environment Call center environment, secure workspace, taking back to back calls working on a computer Ability to work scheduled shifts, including occasional overtime based on business needs. Benefits We offer a competitive compensation package that may include: Medical, dental, and vision coverage Paid time off and holidays 401(k) with company match Employee assistance program Career development and advancement opportunities Paid training Required Qualifications High school diploma or equivalent. Strong verbal and written communication skills. Ability to effectively handle customer concerns in a professional and empathetic manner. Strong problem-solving and critical thinking skills. Ability to learn insurance concepts, processes, and systems. Proficiency with computers and the ability to navigate multiple applications. Ability to work in a structured environment while maintaining attention to detail. Preferred Qualifications Minimum 1 year of customer service experience. Experience in a call center, contact center, healthcare, banking, retail, hospitality, or insurance environment. Experience working with customer accounts, billing inquiries, or account maintenance. Experience meeting quality and productivity goals. Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. Click this link to learn more about our Referral Rewards Program: Referrals must be new Afni hires and cannot be a rehire. More About Afni: What we do: Where are we located: What it's like being part of the Afni family: Key Qualifications Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting. Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service. Sales experience: Minimum 6 months in a customer service role Available for paid training to include 8 weeks of training time and 4 weeks of transition time. Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST. Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.
Description: Description CORE VALUES : Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION : The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. Position Summary The Card Services Specialist is an important operational resource within Card Services, taking ownership of assigned responsibilities, supporting day-to-day priorities, and ensuring card-related activities are handled accurately, consistently, and with strong follow-through. This dynamic role offers the opportunity to develop broad expertise across debit, credit, prepaid, HSA, and ATM card services while serving as a trusted resource for card-related inquiries, dispute operations, and evolving departmental needs. The ideal candidate is a dependable, adaptable, and detail-oriented professional who thrives in a fast-paced environment. They remain calm under pressure, effectively prioritize competing demands, and balance speed with accuracy. Success requires sound judgment, clear communication, initiative, a collaborative mindset, a willingness to learn and contribute across Card Services operations, and the ability to embrace change while supporting the bank's strategic direction. Primary Responsibilities Support card inquiries and operational questions by providing knowledgeable guidance, timely assistance, and clear communication to ensure effective resolution and follow-through. Process debit and ATM card disputes in accordance with Regulation E, applicable Visa rules, and bank procedures, including claim review, correspondence, provisional credit, chargebacks, recovery efforts, documentation, and final resolution notices. Monitor disputes processed by service providers to ensure timely, accurate, and compliant handling; review reports and track recovery and loss activity through resolution. Support credit card fraud and dispute activity, including case review, service-provider closeout packages, general ledger loss posting, recoveries, and centralized documentation retention. Review fraud alerts, CAMS activity, compromised card notifications, and operational exception reports; assess risk and coordinate appropriate action in response to emerging threats and evolving operational priorities. Preform and support daily card servicing operations, including card maintenance, credit card payment processing, account closures, card reissuance, returned mail, and resolution of servicing exceptions. Review daily card reports and assist with gathering departmental data to support card operations and reporting needs. Maintain complete, accurate, and organized case documentation to support customer communication, audits, complaints, examinations, and internal reporting. Identify recurring issues, control gaps, or inefficient processes and recommend practical improvements that strengthen service, compliance, and operational consistency. Additional Responsibilities Maintain current knowledge of card regulations, network rules, industry trends, Bank standards, and relevant compliance requirements through ongoing training and professional development. Actively participate in cross-training and knowledge sharing across Card Services functions to strengthen team versatility, service continuity, and responsiveness to evolving departmental needs. Partner professionally with employees, management, customers, and service providers. Perform other duties and projects as assigned in support of Card Services and Bank operations. Qualifications Experience : At least one year of banking, financial services, card operations, fraud, disputes, or a closely related field preferred. Technology: Proficiency with Microsoft Word, Excel, Teams and Outlook is required. Experience with card-processing, banking, dispute management, fraud-monitoring, or case-management systems preferred. What Will Help You Succeed Strong analytical and problem-solving skills, including the ability to research incomplete or conflicting information and reach a well-supported resolution. Exceptional attention to detail and the ability to manage deadlines, required notices, and multiple active cases without losing follow-through. Clear, professional, and respectful written and verbal communication with customers, coworkers, management, and vendors. Good judgment, discretion, and a strong commitment to protecting confidential customer and Bank information. Ability to work independently while knowing when to coordinate, ask questions, or escalate higher-risk matters. Resourcefulness, initiative, adaptability, and a willingness to challenge existing processes constructively. A steady, customer-focused approach in fast-paced or stressful situations. Performance Expectations Meet regulatory, network, provider, and internal deadlines for disputes, notices, chargebacks, recoveries, and case resolution. Maximize eligible recovery opportunities while maintaining accurate loss and recovery records. Deliver well-documented, compliant, and customer-focused outcomes that reduce Bank risk and support a positive cardholder experience. Complete assigned work accurately and within established timeframes, while communicating status and barriers promptly. Demonstrate Park State Bank's core values and standards in interactions and decision-making. WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, client information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, clients and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Despite ongoing security training, there is always the possibility of a bank robbery. WORK LOCATIONS: Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Please review the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Orr, Grand Rapids, Virginia & Biwabik DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis General Notice This job description is intended to describe the general nature and level of work performed. It is not a comprehensive list of all duties, responsibilities, or qualifications. Responsibilities may be modified or assigned based on business needs. Park State Bank is committed to providing equal employment opportunities in accordance with applicable law. Requirements: Education : High school diploma or GED required. Compensation details: 20-23 Hourly Wage PI85ff54381c52-1719
11/11/2026
Full time
Description: Description CORE VALUES : Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION : The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. Position Summary The Card Services Specialist is an important operational resource within Card Services, taking ownership of assigned responsibilities, supporting day-to-day priorities, and ensuring card-related activities are handled accurately, consistently, and with strong follow-through. This dynamic role offers the opportunity to develop broad expertise across debit, credit, prepaid, HSA, and ATM card services while serving as a trusted resource for card-related inquiries, dispute operations, and evolving departmental needs. The ideal candidate is a dependable, adaptable, and detail-oriented professional who thrives in a fast-paced environment. They remain calm under pressure, effectively prioritize competing demands, and balance speed with accuracy. Success requires sound judgment, clear communication, initiative, a collaborative mindset, a willingness to learn and contribute across Card Services operations, and the ability to embrace change while supporting the bank's strategic direction. Primary Responsibilities Support card inquiries and operational questions by providing knowledgeable guidance, timely assistance, and clear communication to ensure effective resolution and follow-through. Process debit and ATM card disputes in accordance with Regulation E, applicable Visa rules, and bank procedures, including claim review, correspondence, provisional credit, chargebacks, recovery efforts, documentation, and final resolution notices. Monitor disputes processed by service providers to ensure timely, accurate, and compliant handling; review reports and track recovery and loss activity through resolution. Support credit card fraud and dispute activity, including case review, service-provider closeout packages, general ledger loss posting, recoveries, and centralized documentation retention. Review fraud alerts, CAMS activity, compromised card notifications, and operational exception reports; assess risk and coordinate appropriate action in response to emerging threats and evolving operational priorities. Preform and support daily card servicing operations, including card maintenance, credit card payment processing, account closures, card reissuance, returned mail, and resolution of servicing exceptions. Review daily card reports and assist with gathering departmental data to support card operations and reporting needs. Maintain complete, accurate, and organized case documentation to support customer communication, audits, complaints, examinations, and internal reporting. Identify recurring issues, control gaps, or inefficient processes and recommend practical improvements that strengthen service, compliance, and operational consistency. Additional Responsibilities Maintain current knowledge of card regulations, network rules, industry trends, Bank standards, and relevant compliance requirements through ongoing training and professional development. Actively participate in cross-training and knowledge sharing across Card Services functions to strengthen team versatility, service continuity, and responsiveness to evolving departmental needs. Partner professionally with employees, management, customers, and service providers. Perform other duties and projects as assigned in support of Card Services and Bank operations. Qualifications Experience : At least one year of banking, financial services, card operations, fraud, disputes, or a closely related field preferred. Technology: Proficiency with Microsoft Word, Excel, Teams and Outlook is required. Experience with card-processing, banking, dispute management, fraud-monitoring, or case-management systems preferred. What Will Help You Succeed Strong analytical and problem-solving skills, including the ability to research incomplete or conflicting information and reach a well-supported resolution. Exceptional attention to detail and the ability to manage deadlines, required notices, and multiple active cases without losing follow-through. Clear, professional, and respectful written and verbal communication with customers, coworkers, management, and vendors. Good judgment, discretion, and a strong commitment to protecting confidential customer and Bank information. Ability to work independently while knowing when to coordinate, ask questions, or escalate higher-risk matters. Resourcefulness, initiative, adaptability, and a willingness to challenge existing processes constructively. A steady, customer-focused approach in fast-paced or stressful situations. Performance Expectations Meet regulatory, network, provider, and internal deadlines for disputes, notices, chargebacks, recoveries, and case resolution. Maximize eligible recovery opportunities while maintaining accurate loss and recovery records. Deliver well-documented, compliant, and customer-focused outcomes that reduce Bank risk and support a positive cardholder experience. Complete assigned work accurately and within established timeframes, while communicating status and barriers promptly. Demonstrate Park State Bank's core values and standards in interactions and decision-making. WORKING CONDITIONS: Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. May, on occasion, have to work longer hours than scheduled. Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, client information, and the bank's finances, so the ability to keep information confidential is extremely important. The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, clients and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Despite ongoing security training, there is always the possibility of a bank robbery. WORK LOCATIONS: Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Please review the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Orr, Grand Rapids, Virginia & Biwabik DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis General Notice This job description is intended to describe the general nature and level of work performed. It is not a comprehensive list of all duties, responsibilities, or qualifications. Responsibilities may be modified or assigned based on business needs. Park State Bank is committed to providing equal employment opportunities in accordance with applicable law. Requirements: Education : High school diploma or GED required. Compensation details: 20-23 Hourly Wage PI85ff54381c52-1719
At RCC Service Group, we support the people, processes, and operations that help our family of companies succeed (River City Construction, MR Mason, A&H Steel, and other subsidiaries). Through collaborative shared services, we provide the resources and expertise that allow our teams to focus on delivering exceptional results. We are seeking a highly organized, detail-oriented New Work & Pursuits (NW&P) Coordinator to support our estimating & preconstruction operations. This position plays an important role in coordinating construction bids, managing project documentation, maintaining estimating databases, and ensuring our teams have the information and resources needed to successfully pursue new work. The ideal candidate thrives in a fast-paced, team-oriented environment, takes pride in accuracy and organization, and can effectively manage multiple priorities and deadlines. What You'll Do Pursuit Setup & Document Control Receive approved pursuits from the New Work & Pursuit Specialist; create standardized project folders, milestone dates and active pursuit records; maintain and distribute the weekly bid schedule. In coordination with New Work & Pursuit Specialist obtain drawings/specifications, manage electronic plan rooms, issue solicitations, distribute addenda and verify current documents are available to estimating teams. Coordinate reproduction, printing and plan-room vendors; organize bid books, closeout files and historical archives. Maintain bid-results distribution and archival standards in partnership with the New Work & Pursuits Administrator. Subcontractor & Supplier Coordination Maintain subcontractor/supplier contacts, trade classifications, service territories and registration records. Build and update invitation lists with estimator direction; track invitations, responses, addenda acknowledgments and outreach. Coordinate bid-day phone coverage, quote receipt/routing, staff logistics and timely distribution to the assigned estimating team. Maintain bid results, win/loss records and historical pursuit archives; coordinate estimating database updates under the dedicated database administration responsibilities. Estimating Database & Historical Cost Management Maintain subcontractor/supplier contacts, trade classifications, service territories and registration records. Build and update invitation lists with estimator direction; track invitations, responses, addenda acknowledgments and outreach. Coordinate bid-day phone coverage, quote receipt/routing, staff logistics and timely distribution to the assigned estimating team. Maintain bid results, win/loss records and historical pursuit archives; coordinate estimating database updates under the dedicated database administration responsibilities. Administrative Support Oversee all Estimating support services duties and monitor RCC plan room processes. Maintain historical project Win/Loss data. Bid day coordination of staff, phone coverage, incoming quotes, quote distribution, and bid lunch order. Obtain all supplies and printer services for estimating department. Organize bid books, archive, and maintain archived bid books in library. Estimating Database Administration & Historical Cost Management Own day-to-day administration of RCC estimating reference workbooks, including unit price, historical cost and labor productivity, general conditions, and project square-foot cost databases. Enter and organize approved source data in Excel by RCC account code, maintaining consistent units, dates, project identifiers, cost categories and source references. Coordinate receipt of estimate summaries, bid tabs, project closeout costs, labor hours, quantities and general conditions information from estimators, project teams and the Estimating Administrator. Check incoming data for missing fields, duplicate entries, inconsistent account codes, unit-of-measure conflicts and apparent anomalies; refer technical discrepancies to the assigned estimator. Maintain separate historical source records and approved estimating benchmarks; publish benchmark changes only after documented estimator or senior estimator approval. Maintain workbook access controls, version history, archived source files, update logs and standardized intake templates; provide monthly status reports on pending updates and approvals. Schedule database maintenance around critical bid periods and maintain written procedures to enable Estimating Administrator backup coverage. This role is expected to be cross trained for coverage of the NW&P Specialist which includes responsibilities of bid forms & opportunity tracking support. Our Values At RCC Service Group, our work is guided by four core values: Integrity, Excellence, Relationships, and Innovation. We believe in doing the right thing, delivering quality work, building meaningful relationships, and continuously finding better ways to serve our teams and clients. What We're Looking For Required Qualifications High school diploma or equivalent. Strong organizational skills with exceptional attention to detail. Proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Ability to manage multiple projects, shifting priorities, and time-sensitive deadlines. Strong written and verbal communication skills. Ability to work independently while collaborating effectively with multiple departments and team members. Commitment to maintaining confidentiality and handling sensitive business information appropriately. Preferred Qualifications 1-5 years of experience in construction administration, estimating support, project coordination, document control, or a related role. Familiarity with construction drawings, specifications, bid processes, and subcontractor coordination. Experience using electronic plan rooms, construction bid management platforms, or estimating software. Experience maintaining Excel-based databases, tracking reports, or historical cost information. Familiarity with construction opportunity tracking platforms, such as Dodge Construction Network. What Makes You Successful You're organized. You enjoy creating structure, maintaining accurate records, and keeping projects moving forward. You're detail-oriented. You recognize that accuracy matters, especially when coordinating deadlines, bid documents, and estimating information. You're proactive. You anticipate needs, communicate early, and take ownership of your responsibilities. You're collaborative. You enjoy supporting others and building relationships across teams and departments. You're adaptable. You can shift priorities, learn new systems, and remain effective in a deadline-driven environment. You're improvement-minded. You look for opportunities to streamline processes and make work more efficient. PI08ab080a2a56-2566
11/11/2026
Full time
At RCC Service Group, we support the people, processes, and operations that help our family of companies succeed (River City Construction, MR Mason, A&H Steel, and other subsidiaries). Through collaborative shared services, we provide the resources and expertise that allow our teams to focus on delivering exceptional results. We are seeking a highly organized, detail-oriented New Work & Pursuits (NW&P) Coordinator to support our estimating & preconstruction operations. This position plays an important role in coordinating construction bids, managing project documentation, maintaining estimating databases, and ensuring our teams have the information and resources needed to successfully pursue new work. The ideal candidate thrives in a fast-paced, team-oriented environment, takes pride in accuracy and organization, and can effectively manage multiple priorities and deadlines. What You'll Do Pursuit Setup & Document Control Receive approved pursuits from the New Work & Pursuit Specialist; create standardized project folders, milestone dates and active pursuit records; maintain and distribute the weekly bid schedule. In coordination with New Work & Pursuit Specialist obtain drawings/specifications, manage electronic plan rooms, issue solicitations, distribute addenda and verify current documents are available to estimating teams. Coordinate reproduction, printing and plan-room vendors; organize bid books, closeout files and historical archives. Maintain bid-results distribution and archival standards in partnership with the New Work & Pursuits Administrator. Subcontractor & Supplier Coordination Maintain subcontractor/supplier contacts, trade classifications, service territories and registration records. Build and update invitation lists with estimator direction; track invitations, responses, addenda acknowledgments and outreach. Coordinate bid-day phone coverage, quote receipt/routing, staff logistics and timely distribution to the assigned estimating team. Maintain bid results, win/loss records and historical pursuit archives; coordinate estimating database updates under the dedicated database administration responsibilities. Estimating Database & Historical Cost Management Maintain subcontractor/supplier contacts, trade classifications, service territories and registration records. Build and update invitation lists with estimator direction; track invitations, responses, addenda acknowledgments and outreach. Coordinate bid-day phone coverage, quote receipt/routing, staff logistics and timely distribution to the assigned estimating team. Maintain bid results, win/loss records and historical pursuit archives; coordinate estimating database updates under the dedicated database administration responsibilities. Administrative Support Oversee all Estimating support services duties and monitor RCC plan room processes. Maintain historical project Win/Loss data. Bid day coordination of staff, phone coverage, incoming quotes, quote distribution, and bid lunch order. Obtain all supplies and printer services for estimating department. Organize bid books, archive, and maintain archived bid books in library. Estimating Database Administration & Historical Cost Management Own day-to-day administration of RCC estimating reference workbooks, including unit price, historical cost and labor productivity, general conditions, and project square-foot cost databases. Enter and organize approved source data in Excel by RCC account code, maintaining consistent units, dates, project identifiers, cost categories and source references. Coordinate receipt of estimate summaries, bid tabs, project closeout costs, labor hours, quantities and general conditions information from estimators, project teams and the Estimating Administrator. Check incoming data for missing fields, duplicate entries, inconsistent account codes, unit-of-measure conflicts and apparent anomalies; refer technical discrepancies to the assigned estimator. Maintain separate historical source records and approved estimating benchmarks; publish benchmark changes only after documented estimator or senior estimator approval. Maintain workbook access controls, version history, archived source files, update logs and standardized intake templates; provide monthly status reports on pending updates and approvals. Schedule database maintenance around critical bid periods and maintain written procedures to enable Estimating Administrator backup coverage. This role is expected to be cross trained for coverage of the NW&P Specialist which includes responsibilities of bid forms & opportunity tracking support. Our Values At RCC Service Group, our work is guided by four core values: Integrity, Excellence, Relationships, and Innovation. We believe in doing the right thing, delivering quality work, building meaningful relationships, and continuously finding better ways to serve our teams and clients. What We're Looking For Required Qualifications High school diploma or equivalent. Strong organizational skills with exceptional attention to detail. Proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Ability to manage multiple projects, shifting priorities, and time-sensitive deadlines. Strong written and verbal communication skills. Ability to work independently while collaborating effectively with multiple departments and team members. Commitment to maintaining confidentiality and handling sensitive business information appropriately. Preferred Qualifications 1-5 years of experience in construction administration, estimating support, project coordination, document control, or a related role. Familiarity with construction drawings, specifications, bid processes, and subcontractor coordination. Experience using electronic plan rooms, construction bid management platforms, or estimating software. Experience maintaining Excel-based databases, tracking reports, or historical cost information. Familiarity with construction opportunity tracking platforms, such as Dodge Construction Network. What Makes You Successful You're organized. You enjoy creating structure, maintaining accurate records, and keeping projects moving forward. You're detail-oriented. You recognize that accuracy matters, especially when coordinating deadlines, bid documents, and estimating information. You're proactive. You anticipate needs, communicate early, and take ownership of your responsibilities. You're collaborative. You enjoy supporting others and building relationships across teams and departments. You're adaptable. You can shift priorities, learn new systems, and remain effective in a deadline-driven environment. You're improvement-minded. You look for opportunities to streamline processes and make work more efficient. PI08ab080a2a56-2566
ACS Air Conditioning Specialist Inc
Covington, Georgia
AIR CONDITIONING SPECIALIST, INC. Operations Support Manager Multi-Brand HVAC & Plumbing Platform Position Description Title Operations Support Manager Department Operations / Call Center Reports To Vice President of Operations / Chief Operating Officer Works Closely With Brand General Managers, Service and Install Managers, Call Center Leadership, Comfort Advisors, Marketing Director, and Finance Direct Reports None Location Georgia-based, on-site, with platform-wide responsibility Travel 35%+ for brand and call center visits FLSA Status Full-time, exempt Compensation $75,000 - $80,000 base salary plus a 10% annual performance bonus, with possibility of bonus with go-gets and full benefits Position Summary - Please NOTE: The travel for the beginning of this position will require 50%+/- ACS is a private-equity-backed platform of HVAC and plumbing companies operating under 14 brands across four regional groups. The playbook is written, the systems are in place, and the scorecards exist. What separates a good month from a great one is whether every brand actually runs the process the same way, every day - and whether anyone is watching closely enough to know. The Operations Support Manager is that person. Reporting to the Vice President of Operations / Chief Operating Officer, this role turns the data our field and call center operations generate into clear, usable reporting, then uses that reporting to hold brands accountable to the ACS standard. The role sits at the intersection of analysis and execution: build the report, read what it says, and go make sure the brand does something about it. The work covers four things - operational reporting and analysis, call center performance, process compliance across brands, and follow-up on outstanding replacement proposals. The right person is analytical and detail-oriented, but is not content to email a report and move on. What This Role Owns 1. Reporting and analysis. Build and maintain the recurring reporting that shows how every brand is actually performing, and keep the underlying data clean. 2. Call center performance. Keep the call boards full and the centers efficient, and push outbound effort when inbound demand will not carry the budget. 3. Process compliance. Verify that every brand runs the ACS process the ACS way, and prove it with data rather than assumptions. 4. Proposal follow-up. Own the outstanding proposal report, make sure unsold estimates are being worked, and re-engage the ones that are not. Essential Duties and Responsibilities Reporting and Data Analysis Build, maintain, and distribute the recurring daily, weekly, and monthly reporting out of ServiceTitan: call volume, booking rates, dispatch efficiency, technician performance, revenue, membership, and the estimate and proposal pipeline. Analyze operational and sales data across the call center and field operations to identify trends, bottlenecks, and opportunities, and bring the findings to the Vice President of Operations with a recommendation attached. Partner with leadership to define and track the KPIs on the platform scorecard, and keep KPI definitions and rollup logic consistent across all 14 brands so the numbers compare apples to apples. Audit the data entered into ServiceTitan for accuracy and completeness - job types, lead source attribution, tagging, and job costing - and drive corrections at the source rather than patching them in the report. Build dashboards and ad hoc analysis to support decisions by operations, sales, and marketing leadership. Support the monthly business review with execution-side analysis, and track the follow-up on commitments made in that meeting. Call Center Performance and Board Fill Monitor call center performance across the platform: speed to answer, abandoned call rate, booking rate, average handle time, first-call resolution, and conversion by customer service representative. Watch the call board daily. Know how many service calls each brand has booked against capacity, how far out the board is scheduled, and where the holes are before the day starts. Tie board fill to the revenue budget. Know what a brand needs on the board this week to hit its number, and raise the alarm early when the math does not work. Drive outbound effort when inbound demand will not fill the board - maintenance agreements due, unsold estimates, recall and deferred repair lists, membership renewals, and dormant customer campaigns. Document and continuously refine call center standard operating procedures: booking protocols, call scripts, escalation paths, and quality standards. Monitor call recordings and quality scoring to identify coaching opportunities and process gaps, and work with call center leadership to close them. Help train new and existing call center staff on ServiceTitan workflows and best-practice standards. Process Compliance Across Brands Maintain and communicate the ACS standard operating procedures for the core operating functions: call taking and booking, dispatch and scheduling, technician workflow, estimate presentation and follow-up, install handoff, quality control, warranty and callback handling, and job closeout. Audit brand adherence on a defined rotation and publish a process compliance scorecard by brand, so execution is visible next to financial results. Work with General Managers on corrective action when a brand falls out of compliance, and follow through until the behavior sticks. Identify where a brand's local practice is better than the standard, and promote it to the platform standard rather than defending the document. Support the plumbing expansion with process build-out, reporting, and follow-up discipline for the new service line. Proposal and Estimate Follow-Up Own the outstanding proposal report for HVAC and plumbing replacement estimates: size, aging, owner, and status by brand and by seller. Verify that brands are working their unsold estimates to the ACS standard. Audit ServiceTitan for logged follow-up activity - not just whether an estimate closed, but whether anyone touched it and when. Re-engage stalled opportunities directly when a brand is not working them, coordinating with comfort advisors and management to get the proposal back in front of the customer. Track follow-up activity, objections, and outcomes, and keep proposal status current in ServiceTitan. Report on pipeline health - aged proposal dollars, touch rate, recovery rate, and close rate by brand and by seller - and escalate brands that consistently leave estimates unworked. Marketing and Lead Conversion Support Serve as the operations counterpart to the Marketing Director. Marketing generates the lead; this role reports on what the brands do with it once it arrives. Keep lead source attribution accurate in ServiceTitan so campaign performance and cost per acquired customer can be trusted. Monitor and report the conversion chain end to end - lead to booked call, booked to run, run to estimate presented, estimate to sold - and flag where it is breaking. Hold brands accountable for answering the phone, booking the call, running the appointment, and following up on marketing-generated demand. A missed call is a wasted marketing dollar, and someone has to say so out loud. How Performance Is Measured Illustrative. Specific targets are set annually with the Vice President of Operations. Area What Gets Measured Cadence Call Center Speed to answer, abandoned call rate, booking rate, calls on the board versus capacity and versus budget Daily / Weekly Proposal Follow-Up Follow-up activity logged per estimate by brand and seller; aged proposal dollars; recovery rate Weekly Sales Conversion Close rate, presented-estimate rate, average ticket, financing attachment by brand and by seller Weekly Lead Conversion Lead to booked call, booked to run, and cost per sold job by campaign Weekly Reporting Quality On-time delivery of recurring reports; data accuracy and tagging completeness in ServiceTitan Monthly Process Compliance Audit score by brand against the ACS standard; open corrective actions and days to close Monthly Field Productivity Revenue per technician per day, first-time fix rate, callback and rework percentage Monthly First Twelve Months Days 1-45. Learn the platform and the reporting. Visit the call centers and the largest brands. Produce a written baseline of where each brand stands on call board fill, process adherence, and proposal follow-up. Days 45-120. Get the recurring report package stable and trusted. Stand up the outstanding proposal audit and daily board-fill visibility for every brand. Publish the first process compliance scorecard. Days 120-240. Close the biggest measurable gaps in booking rate, lead conversion, and proposal recovery. Roll out the refreshed call center standards and train to them. Months 9-12. Every brand audited on a published rotation . click apply for full job details
11/11/2026
Full time
AIR CONDITIONING SPECIALIST, INC. Operations Support Manager Multi-Brand HVAC & Plumbing Platform Position Description Title Operations Support Manager Department Operations / Call Center Reports To Vice President of Operations / Chief Operating Officer Works Closely With Brand General Managers, Service and Install Managers, Call Center Leadership, Comfort Advisors, Marketing Director, and Finance Direct Reports None Location Georgia-based, on-site, with platform-wide responsibility Travel 35%+ for brand and call center visits FLSA Status Full-time, exempt Compensation $75,000 - $80,000 base salary plus a 10% annual performance bonus, with possibility of bonus with go-gets and full benefits Position Summary - Please NOTE: The travel for the beginning of this position will require 50%+/- ACS is a private-equity-backed platform of HVAC and plumbing companies operating under 14 brands across four regional groups. The playbook is written, the systems are in place, and the scorecards exist. What separates a good month from a great one is whether every brand actually runs the process the same way, every day - and whether anyone is watching closely enough to know. The Operations Support Manager is that person. Reporting to the Vice President of Operations / Chief Operating Officer, this role turns the data our field and call center operations generate into clear, usable reporting, then uses that reporting to hold brands accountable to the ACS standard. The role sits at the intersection of analysis and execution: build the report, read what it says, and go make sure the brand does something about it. The work covers four things - operational reporting and analysis, call center performance, process compliance across brands, and follow-up on outstanding replacement proposals. The right person is analytical and detail-oriented, but is not content to email a report and move on. What This Role Owns 1. Reporting and analysis. Build and maintain the recurring reporting that shows how every brand is actually performing, and keep the underlying data clean. 2. Call center performance. Keep the call boards full and the centers efficient, and push outbound effort when inbound demand will not carry the budget. 3. Process compliance. Verify that every brand runs the ACS process the ACS way, and prove it with data rather than assumptions. 4. Proposal follow-up. Own the outstanding proposal report, make sure unsold estimates are being worked, and re-engage the ones that are not. Essential Duties and Responsibilities Reporting and Data Analysis Build, maintain, and distribute the recurring daily, weekly, and monthly reporting out of ServiceTitan: call volume, booking rates, dispatch efficiency, technician performance, revenue, membership, and the estimate and proposal pipeline. Analyze operational and sales data across the call center and field operations to identify trends, bottlenecks, and opportunities, and bring the findings to the Vice President of Operations with a recommendation attached. Partner with leadership to define and track the KPIs on the platform scorecard, and keep KPI definitions and rollup logic consistent across all 14 brands so the numbers compare apples to apples. Audit the data entered into ServiceTitan for accuracy and completeness - job types, lead source attribution, tagging, and job costing - and drive corrections at the source rather than patching them in the report. Build dashboards and ad hoc analysis to support decisions by operations, sales, and marketing leadership. Support the monthly business review with execution-side analysis, and track the follow-up on commitments made in that meeting. Call Center Performance and Board Fill Monitor call center performance across the platform: speed to answer, abandoned call rate, booking rate, average handle time, first-call resolution, and conversion by customer service representative. Watch the call board daily. Know how many service calls each brand has booked against capacity, how far out the board is scheduled, and where the holes are before the day starts. Tie board fill to the revenue budget. Know what a brand needs on the board this week to hit its number, and raise the alarm early when the math does not work. Drive outbound effort when inbound demand will not fill the board - maintenance agreements due, unsold estimates, recall and deferred repair lists, membership renewals, and dormant customer campaigns. Document and continuously refine call center standard operating procedures: booking protocols, call scripts, escalation paths, and quality standards. Monitor call recordings and quality scoring to identify coaching opportunities and process gaps, and work with call center leadership to close them. Help train new and existing call center staff on ServiceTitan workflows and best-practice standards. Process Compliance Across Brands Maintain and communicate the ACS standard operating procedures for the core operating functions: call taking and booking, dispatch and scheduling, technician workflow, estimate presentation and follow-up, install handoff, quality control, warranty and callback handling, and job closeout. Audit brand adherence on a defined rotation and publish a process compliance scorecard by brand, so execution is visible next to financial results. Work with General Managers on corrective action when a brand falls out of compliance, and follow through until the behavior sticks. Identify where a brand's local practice is better than the standard, and promote it to the platform standard rather than defending the document. Support the plumbing expansion with process build-out, reporting, and follow-up discipline for the new service line. Proposal and Estimate Follow-Up Own the outstanding proposal report for HVAC and plumbing replacement estimates: size, aging, owner, and status by brand and by seller. Verify that brands are working their unsold estimates to the ACS standard. Audit ServiceTitan for logged follow-up activity - not just whether an estimate closed, but whether anyone touched it and when. Re-engage stalled opportunities directly when a brand is not working them, coordinating with comfort advisors and management to get the proposal back in front of the customer. Track follow-up activity, objections, and outcomes, and keep proposal status current in ServiceTitan. Report on pipeline health - aged proposal dollars, touch rate, recovery rate, and close rate by brand and by seller - and escalate brands that consistently leave estimates unworked. Marketing and Lead Conversion Support Serve as the operations counterpart to the Marketing Director. Marketing generates the lead; this role reports on what the brands do with it once it arrives. Keep lead source attribution accurate in ServiceTitan so campaign performance and cost per acquired customer can be trusted. Monitor and report the conversion chain end to end - lead to booked call, booked to run, run to estimate presented, estimate to sold - and flag where it is breaking. Hold brands accountable for answering the phone, booking the call, running the appointment, and following up on marketing-generated demand. A missed call is a wasted marketing dollar, and someone has to say so out loud. How Performance Is Measured Illustrative. Specific targets are set annually with the Vice President of Operations. Area What Gets Measured Cadence Call Center Speed to answer, abandoned call rate, booking rate, calls on the board versus capacity and versus budget Daily / Weekly Proposal Follow-Up Follow-up activity logged per estimate by brand and seller; aged proposal dollars; recovery rate Weekly Sales Conversion Close rate, presented-estimate rate, average ticket, financing attachment by brand and by seller Weekly Lead Conversion Lead to booked call, booked to run, and cost per sold job by campaign Weekly Reporting Quality On-time delivery of recurring reports; data accuracy and tagging completeness in ServiceTitan Monthly Process Compliance Audit score by brand against the ACS standard; open corrective actions and days to close Monthly Field Productivity Revenue per technician per day, first-time fix rate, callback and rework percentage Monthly First Twelve Months Days 1-45. Learn the platform and the reporting. Visit the call centers and the largest brands. Produce a written baseline of where each brand stands on call board fill, process adherence, and proposal follow-up. Days 45-120. Get the recurring report package stable and trusted. Stand up the outstanding proposal audit and daily board-fill visibility for every brand. Publish the first process compliance scorecard. Days 120-240. Close the biggest measurable gaps in booking rate, lead conversion, and proposal recovery. Roll out the refreshed call center standards and train to them. Months 9-12. Every brand audited on a published rotation . click apply for full job details
As a Retail Merchandise/Warehouse Handler, you would be responsible for a variety of routine receiving, assembling, janitorial & general warehouse and maintenance tasks within our Medina, Ohio retail showroom. What We're Looking For in a Merchandise/Warehouse Handler General knowledge of cleaning and sanitation products, techniques/methods Attention to detail and solid time management Able to work independently and prioritize workload Able to lift, lower, push, or pull up to 75lbs. independently Mechanically inclined and able to assemble furniture using small hand tools Minimum requirement: High School Diploma or GED Experience in warehouse receiving or retail back room preferred What Would You Do as a Merchandise/Warehouse Handler? Perform daily housekeeping tasks such as emptying the trash, vacuuming/mopping walkways, cleaning restrooms, etc. Receive and unload incoming product while inspecting product for damages, loss or defects. Confirm accuracy of order. Assemble and prepare product for customer deliveries, showroom display and location transfers Assist customers with product pickups and drop offs, including loading and unloading as business needs require Work closely with visual merchandising specialist to complete floor moves and special projects Why The Wellsville Group? Weekly Pay - This position starts at $16.50/hour Full Time Schedule - 5-day work week with the availability to work 2 Saturdays a month! 9AM - 5PM Health Insurance - we offer various options for medical, vision & dental coverage Paid Time Off Generous employee discount Short-term & long-term disability 401K Retirement Plan Long-Term Career Opportunities - When you start at The Wellsville Group, you aren't just starting your next job, but you're beginning a career. We love to promote from within! Compensation details: 16.5 Hourly Wage PIb109f6791abf-2108
11/11/2026
Full time
As a Retail Merchandise/Warehouse Handler, you would be responsible for a variety of routine receiving, assembling, janitorial & general warehouse and maintenance tasks within our Medina, Ohio retail showroom. What We're Looking For in a Merchandise/Warehouse Handler General knowledge of cleaning and sanitation products, techniques/methods Attention to detail and solid time management Able to work independently and prioritize workload Able to lift, lower, push, or pull up to 75lbs. independently Mechanically inclined and able to assemble furniture using small hand tools Minimum requirement: High School Diploma or GED Experience in warehouse receiving or retail back room preferred What Would You Do as a Merchandise/Warehouse Handler? Perform daily housekeeping tasks such as emptying the trash, vacuuming/mopping walkways, cleaning restrooms, etc. Receive and unload incoming product while inspecting product for damages, loss or defects. Confirm accuracy of order. Assemble and prepare product for customer deliveries, showroom display and location transfers Assist customers with product pickups and drop offs, including loading and unloading as business needs require Work closely with visual merchandising specialist to complete floor moves and special projects Why The Wellsville Group? Weekly Pay - This position starts at $16.50/hour Full Time Schedule - 5-day work week with the availability to work 2 Saturdays a month! 9AM - 5PM Health Insurance - we offer various options for medical, vision & dental coverage Paid Time Off Generous employee discount Short-term & long-term disability 401K Retirement Plan Long-Term Career Opportunities - When you start at The Wellsville Group, you aren't just starting your next job, but you're beginning a career. We love to promote from within! Compensation details: 16.5 Hourly Wage PIb109f6791abf-2108
Amazon Data Services, Inc.
Fredericksburg, Virginia
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, FREDERICKSBURG - 111 100.00 USD annually
11/11/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, FREDERICKSBURG - 111 100.00 USD annually
Field Support Specialist Base Pay $26.44 - $31.25 / Hour Job Category SPM-5141 Employee Type Full Time Non Exempt Manage Others No Description Field Support Specialist This is an onsite position based in Bloomington, MN. Are you a Certified Surgical Technologist (CST) or experienced ophthalmic surgical professional looking for a role that uses your OR knowledge without spending every day in the operating room? Sightpath Medical is looking for someone with cataract/ophthalmology OR experience who enjoys organization, inventory management, and making sure surgical teams have the right instruments and equipment when they need them. In this role, youll help manage and track surgical instruments and equipment used for cataract procedures, coordinate repairs and maintenance, maintain accurate inventory records, and support our field teams. Your clinical experience will help you understand what our surgical teams need and ensure instruments and equipment are properly maintained, available, and ready for use. This could be a great fit for someone who: Is a CST or former CST who wants to move away from the traditional OR environment Has experience with ophthalmology, cataract surgery, or surgical instruments Enjoys organization, inventory, and keeping things running smoothly Wants to use their clinical knowledge in a more office/operations-focused role Is detail-oriented and comfortable tracking equipment, repairs, maintenance, and inventory Understands the importance of sterile technique and proper handling of surgical instruments What youll do: Track equipment by serial number and location Coordinate instrument repairs, maintenance, and refurbishments Maintain equipment and service records Support ordering and inventory of surgical instruments Help manage unassigned equipment Coordinate emergency shipments when needed Why this role may be a great next step: You already know the OR. You understand surgical instruments, cataract procedures, and what surgical teams need to be successful. This role allows you to take that knowledge out of the OR and into an organized, operations-focused position where you can manage the equipment and instruments that keep procedures running smoothly. Ideal background: CST, Surgical Technologist, Ophthalmic Surgical Technician, Ophthalmology OR Technician, Sterile Processing Technician with strong instrument knowledge, or similar surgical/clinical experience. pm25 Additional Information Recruiting City/State Location Bloomingon, MN Compensation details: 26.44-31.25 Hourly Wage PIe3f67690f5b7-9963
11/11/2026
Full time
Field Support Specialist Base Pay $26.44 - $31.25 / Hour Job Category SPM-5141 Employee Type Full Time Non Exempt Manage Others No Description Field Support Specialist This is an onsite position based in Bloomington, MN. Are you a Certified Surgical Technologist (CST) or experienced ophthalmic surgical professional looking for a role that uses your OR knowledge without spending every day in the operating room? Sightpath Medical is looking for someone with cataract/ophthalmology OR experience who enjoys organization, inventory management, and making sure surgical teams have the right instruments and equipment when they need them. In this role, youll help manage and track surgical instruments and equipment used for cataract procedures, coordinate repairs and maintenance, maintain accurate inventory records, and support our field teams. Your clinical experience will help you understand what our surgical teams need and ensure instruments and equipment are properly maintained, available, and ready for use. This could be a great fit for someone who: Is a CST or former CST who wants to move away from the traditional OR environment Has experience with ophthalmology, cataract surgery, or surgical instruments Enjoys organization, inventory, and keeping things running smoothly Wants to use their clinical knowledge in a more office/operations-focused role Is detail-oriented and comfortable tracking equipment, repairs, maintenance, and inventory Understands the importance of sterile technique and proper handling of surgical instruments What youll do: Track equipment by serial number and location Coordinate instrument repairs, maintenance, and refurbishments Maintain equipment and service records Support ordering and inventory of surgical instruments Help manage unassigned equipment Coordinate emergency shipments when needed Why this role may be a great next step: You already know the OR. You understand surgical instruments, cataract procedures, and what surgical teams need to be successful. This role allows you to take that knowledge out of the OR and into an organized, operations-focused position where you can manage the equipment and instruments that keep procedures running smoothly. Ideal background: CST, Surgical Technologist, Ophthalmic Surgical Technician, Ophthalmology OR Technician, Sterile Processing Technician with strong instrument knowledge, or similar surgical/clinical experience. pm25 Additional Information Recruiting City/State Location Bloomingon, MN Compensation details: 26.44-31.25 Hourly Wage PIe3f67690f5b7-9963
Field Support Specialist Base Pay $26.44 - $31.25 / Hour Job Category SPM-5141 Employee Type Full Time Non Exempt Manage Others No Description Field Support Specialist This is an onsite position based in Bloomington, MN. Are you a Certified Surgical Technologist (CST) or experienced ophthalmic surgical professional looking for a role that uses your OR knowledge without spending every day in the operating room? Sightpath Medical is looking for someone with cataract/ophthalmology OR experience who enjoys organization, inventory management, and making sure surgical teams have the right instruments and equipment when they need them. In this role, youll help manage and track surgical instruments and equipment used for cataract procedures, coordinate repairs and maintenance, maintain accurate inventory records, and support our field teams. Your clinical experience will help you understand what our surgical teams need and ensure instruments and equipment are properly maintained, available, and ready for use. This could be a great fit for someone who: Is a CST or former CST who wants to move away from the traditional OR environment Has experience with ophthalmology, cataract surgery, or surgical instruments Enjoys organization, inventory, and keeping things running smoothly Wants to use their clinical knowledge in a more office/operations-focused role Is detail-oriented and comfortable tracking equipment, repairs, maintenance, and inventory Understands the importance of sterile technique and proper handling of surgical instruments What youll do: Track equipment by serial number and location Coordinate instrument repairs, maintenance, and refurbishments Maintain equipment and service records Support ordering and inventory of surgical instruments Help manage unassigned equipment Coordinate emergency shipments when needed Why this role may be a great next step: You already know the OR. You understand surgical instruments, cataract procedures, and what surgical teams need to be successful. This role allows you to take that knowledge out of the OR and into an organized, operations-focused position where you can manage the equipment and instruments that keep procedures running smoothly. Ideal background: CST, Surgical Technologist, Ophthalmic Surgical Technician, Ophthalmology OR Technician, Sterile Processing Technician with strong instrument knowledge, or similar surgical/clinical experience. pm25 Additional Information Recruiting City/State Location Bloomingon, MN Compensation details: 26.44-31.25 Hourly Wage PIe3f67690f5b7-9963
11/11/2026
Full time
Field Support Specialist Base Pay $26.44 - $31.25 / Hour Job Category SPM-5141 Employee Type Full Time Non Exempt Manage Others No Description Field Support Specialist This is an onsite position based in Bloomington, MN. Are you a Certified Surgical Technologist (CST) or experienced ophthalmic surgical professional looking for a role that uses your OR knowledge without spending every day in the operating room? Sightpath Medical is looking for someone with cataract/ophthalmology OR experience who enjoys organization, inventory management, and making sure surgical teams have the right instruments and equipment when they need them. In this role, youll help manage and track surgical instruments and equipment used for cataract procedures, coordinate repairs and maintenance, maintain accurate inventory records, and support our field teams. Your clinical experience will help you understand what our surgical teams need and ensure instruments and equipment are properly maintained, available, and ready for use. This could be a great fit for someone who: Is a CST or former CST who wants to move away from the traditional OR environment Has experience with ophthalmology, cataract surgery, or surgical instruments Enjoys organization, inventory, and keeping things running smoothly Wants to use their clinical knowledge in a more office/operations-focused role Is detail-oriented and comfortable tracking equipment, repairs, maintenance, and inventory Understands the importance of sterile technique and proper handling of surgical instruments What youll do: Track equipment by serial number and location Coordinate instrument repairs, maintenance, and refurbishments Maintain equipment and service records Support ordering and inventory of surgical instruments Help manage unassigned equipment Coordinate emergency shipments when needed Why this role may be a great next step: You already know the OR. You understand surgical instruments, cataract procedures, and what surgical teams need to be successful. This role allows you to take that knowledge out of the OR and into an organized, operations-focused position where you can manage the equipment and instruments that keep procedures running smoothly. Ideal background: CST, Surgical Technologist, Ophthalmic Surgical Technician, Ophthalmology OR Technician, Sterile Processing Technician with strong instrument knowledge, or similar surgical/clinical experience. pm25 Additional Information Recruiting City/State Location Bloomingon, MN Compensation details: 26.44-31.25 Hourly Wage PIe3f67690f5b7-9963
Job Description Job Description Description: Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors. Job Overview: The National Simulation Center's Global Simulation Capability serves as the US Army's Constructive Simulation Provider for Army Corps and Division Headquarters home station training events in the Continental United States. This is position supports the Global Simulation Capability, National Simulation Center at Fort Leavenworth, KS in support of the National Simulation Center (NSC) Support Operations (SO) task order under MTCCS II IDIQ. Support Hours: Applicant shall be available during core work hours as established the Government customer. Essential Duties & Responsibilities: Conducts overall management coordination and integration for all technical, networking, simulation, exercise design, and administrative support Assists the Government in the design, development, delivery, and maintenance of simulation systems and tools, and exercises and training events Provides strategic solutions for standardizing technology, technical documentation, and technical support models across the site(s) Provides system integration, administration and security technical support for training events and exercise end user items associated with simulation systems and MCIS, and/or exercise Information System (IS) devices. Attends training, seminars, conferences, exercise/experiment planning events, site surveys, and training events. On occasion, operates simulation system or MCIS for the unit during execution of the training event, conducts troubleshooting as necessary Performs other related duties as assigned. Competencies: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Requirements: Minimum Requirements/Education: Knowledge of programming languages and scripting, including languages like C++, Java, or Python. Familiarity with network architecture and protocols, particularly those used in military or simulation environments. IAT II Certification. Be a United States citizen. Proficient with Microsoft Office Suite or related software. Successful experience working in a team environment. Security Requirement : Active SECRET Security Clearance. Travel Required : 33-50% What Nemean Solutions, LLC offers: Medical, Dental, and Vision insurance plans, Paid Time Off, sick leave, 401k Retirement Savings plan with company match, and more. Nemean Solutions is proud to be a Veteran friendly employer and provides Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. Nemean Solutions, LLC will not discriminate against employees and job applicants who inquire about, discuss or disclose compensation information. We are a Virginia Values Veterans (V3) Certified Employer and strongly encourage applications from veterans, transitioning service members, and military spouses.
11/11/2026
Full time
Job Description Job Description Description: Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors. Job Overview: The National Simulation Center's Global Simulation Capability serves as the US Army's Constructive Simulation Provider for Army Corps and Division Headquarters home station training events in the Continental United States. This is position supports the Global Simulation Capability, National Simulation Center at Fort Leavenworth, KS in support of the National Simulation Center (NSC) Support Operations (SO) task order under MTCCS II IDIQ. Support Hours: Applicant shall be available during core work hours as established the Government customer. Essential Duties & Responsibilities: Conducts overall management coordination and integration for all technical, networking, simulation, exercise design, and administrative support Assists the Government in the design, development, delivery, and maintenance of simulation systems and tools, and exercises and training events Provides strategic solutions for standardizing technology, technical documentation, and technical support models across the site(s) Provides system integration, administration and security technical support for training events and exercise end user items associated with simulation systems and MCIS, and/or exercise Information System (IS) devices. Attends training, seminars, conferences, exercise/experiment planning events, site surveys, and training events. On occasion, operates simulation system or MCIS for the unit during execution of the training event, conducts troubleshooting as necessary Performs other related duties as assigned. Competencies: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Requirements: Minimum Requirements/Education: Knowledge of programming languages and scripting, including languages like C++, Java, or Python. Familiarity with network architecture and protocols, particularly those used in military or simulation environments. IAT II Certification. Be a United States citizen. Proficient with Microsoft Office Suite or related software. Successful experience working in a team environment. Security Requirement : Active SECRET Security Clearance. Travel Required : 33-50% What Nemean Solutions, LLC offers: Medical, Dental, and Vision insurance plans, Paid Time Off, sick leave, 401k Retirement Savings plan with company match, and more. Nemean Solutions is proud to be a Veteran friendly employer and provides Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. Nemean Solutions, LLC will not discriminate against employees and job applicants who inquire about, discuss or disclose compensation information. We are a Virginia Values Veterans (V3) Certified Employer and strongly encourage applications from veterans, transitioning service members, and military spouses.
About Sepro Sepro America is part of Sepro Group, providing robotic automation for the plastics industry. Our service team helps customers install, operate, and maintain their equipment, with support ranging from startup and training to troubleshooting and ongoing maintenance. The opportunity We are looking for a Service Manager to lead service operations across the United States, Canada, and Mexico. Reporting to the Managing Director, you will manage two experienced technical supervisors and the staff responsible for service scheduling, administration, and customer training. The supervisors provide technical leadership within their territories. Your focus will be leading the team, organizing resources, resolving customer issues, and making sure commitments are met. You will have direct access to leadership and room to improve how the service organization works. What you will do Lead and coach the technical supervisors and service support staff. Set clear expectations, review performance, and follow through on development needs and performance concerns. Oversee scheduling, dispatch, and technician coverage for installations, repairs, preventive maintenance, technical support, and customer training. Balance workloads across territories and coordinate with local service teams to meet customer commitments. Take ownership of customer escalations. Bring the right people together, communicate the plan, and follow the issue through resolution. Work with Parts, Sales, Engineering, and Sepro technical teams to resolve service issues and address recurring problems. Monitor response times, open service issues, technician utilization, repeat visits, service costs, and customer feedback. Turn findings into practical improvements. Keep service documentation, time reporting, expenses, and information needed for billing accurate and timely. Maintain expectations for safe work. Support hiring, onboarding, and training. Recommend staffing and resource needs to the Managing Director and coordinate after-hours support coverage through the team. What you bring At least five years of experience in field service, technical support, or service operations involving industrial automation, robotics, or related equipment. At least two years leading technical employees or teams, with demonstrated ability to coach experienced staff and hold people accountable. Experience managing customer escalations, coordinating service schedules, and balancing competing priorities. Working knowledge of mechanical and electrical systems, industrial controls, and equipment installation sufficient to understand service needs and coordinate technical specialists. Clear communication, sound judgment, and the ability to work effectively with employees and customers across locations. Comfort using service management or ERP systems and operating data to organize work and track results. A technical degree or equivalent practical experience. Experience with plastics processing equipment or Sepro products is a plus. Ability to work on-site in Warrendale and travel to Mexico approximately once per quarter. What we offer Annual base salary of $130,000 to $150,000, based on relevant experience. Medical, dental, and vision coverage. Paid vacation and holidays. 401(k) retirement plan with company match. Short-term and long-term disability coverage and life insurance. Flexible spending account options. An established technical team, direct partnership with the Managing Director, and the opportunity to improve service operations across North America. Work location and availability This position is based in our Warrendale office. Most team coordination and customer communication will be handled from that location, with approximately quarterly visits to our Mexico office. Availability is needed to coordinate urgent customer escalations outside normal business hours. Visits to industrial facilities require compliance with site safety requirements. Interested in joining us Apply through this posting with your resume. We would like to hear about your experience leading service teams, resolving customer issues, and improving service delivery. Equal opportunity employment Sepro America LLC is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other status protected by applicable law. Compensation details: 00 Yearly Salary PIf57edf2d45df-1162
11/11/2026
Full time
About Sepro Sepro America is part of Sepro Group, providing robotic automation for the plastics industry. Our service team helps customers install, operate, and maintain their equipment, with support ranging from startup and training to troubleshooting and ongoing maintenance. The opportunity We are looking for a Service Manager to lead service operations across the United States, Canada, and Mexico. Reporting to the Managing Director, you will manage two experienced technical supervisors and the staff responsible for service scheduling, administration, and customer training. The supervisors provide technical leadership within their territories. Your focus will be leading the team, organizing resources, resolving customer issues, and making sure commitments are met. You will have direct access to leadership and room to improve how the service organization works. What you will do Lead and coach the technical supervisors and service support staff. Set clear expectations, review performance, and follow through on development needs and performance concerns. Oversee scheduling, dispatch, and technician coverage for installations, repairs, preventive maintenance, technical support, and customer training. Balance workloads across territories and coordinate with local service teams to meet customer commitments. Take ownership of customer escalations. Bring the right people together, communicate the plan, and follow the issue through resolution. Work with Parts, Sales, Engineering, and Sepro technical teams to resolve service issues and address recurring problems. Monitor response times, open service issues, technician utilization, repeat visits, service costs, and customer feedback. Turn findings into practical improvements. Keep service documentation, time reporting, expenses, and information needed for billing accurate and timely. Maintain expectations for safe work. Support hiring, onboarding, and training. Recommend staffing and resource needs to the Managing Director and coordinate after-hours support coverage through the team. What you bring At least five years of experience in field service, technical support, or service operations involving industrial automation, robotics, or related equipment. At least two years leading technical employees or teams, with demonstrated ability to coach experienced staff and hold people accountable. Experience managing customer escalations, coordinating service schedules, and balancing competing priorities. Working knowledge of mechanical and electrical systems, industrial controls, and equipment installation sufficient to understand service needs and coordinate technical specialists. Clear communication, sound judgment, and the ability to work effectively with employees and customers across locations. Comfort using service management or ERP systems and operating data to organize work and track results. A technical degree or equivalent practical experience. Experience with plastics processing equipment or Sepro products is a plus. Ability to work on-site in Warrendale and travel to Mexico approximately once per quarter. What we offer Annual base salary of $130,000 to $150,000, based on relevant experience. Medical, dental, and vision coverage. Paid vacation and holidays. 401(k) retirement plan with company match. Short-term and long-term disability coverage and life insurance. Flexible spending account options. An established technical team, direct partnership with the Managing Director, and the opportunity to improve service operations across North America. Work location and availability This position is based in our Warrendale office. Most team coordination and customer communication will be handled from that location, with approximately quarterly visits to our Mexico office. Availability is needed to coordinate urgent customer escalations outside normal business hours. Visits to industrial facilities require compliance with site safety requirements. Interested in joining us Apply through this posting with your resume. We would like to hear about your experience leading service teams, resolving customer issues, and improving service delivery. Equal opportunity employment Sepro America LLC is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other status protected by applicable law. Compensation details: 00 Yearly Salary PIf57edf2d45df-1162
About us: ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, we're builders - of businesses, communities, and equity. Most importantly, we're building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact. ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industry's future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission. People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at "a better place to be". ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation. About this role Banking Relationship Specialists play a vital role in ConnectOne "Client First" banking experience by acquiring, retaining, and expanding banking relationships of both the business and consumer clients while demonstrating the ConnectOne Culture. In this role you will: Support the Bank's "People First" focus and rules of engagement-greeting clients by name, maintaining a professional demeanor, ensuring the branch reflects ConnectOne Bank standards and working as an active member of the Branch team, always striving to make ConnectOne Bank "A Better Place to Be". Proactively identify opportunities for relationship acquisition and development by cross-selling the Bank's products and services in a consultative manner. Perform account opening for deposit products and educate clients on the Bank's product and service offerings. Ensure all activities, transactions and records are in compliance with operational, security and control procedures of the Bank, preventing fraud and protecting customer assets. Handle customer service issues by conducting research, taking ownership, and following up with on a daily basis as necessary until conclusion. Assist other branch team members with transactions and overall operations, as necessary, and provide feedback and coaching to improve overall team performance. Perform service transactions for the Branch to include check re-orders, address/name changes, safe deposit box access, outbound wires, account maintenance and outbound client contact. Serve as primary back-up to the Branch Manager or Assistant Branch Manager where applicable, for operational and service-related functions. Assists with Teller functions as needed including performing banking transactions over the phone or at the drive-up window including accepting deposits, cashing checks, and assisting clients with other banking needs, and branch opening and closing as needed. Active participation in achieving branch sales objectives. Maintains a 90% plus service performance and reinforces feed -back gained from mystery shops. Supports retail and community events to promote the brand in accordance with the retail business plan. Performs other duties that may be assigned. Must haves: Strong needs-based sales skills. One to three years bank platform sales and teller experience. Detailed understanding of federal banking compliance and requirements. Strong "People First" interest and ability. Strong ability in assessing and meeting the needs of customer and/or solving customer problems. Effective teambuilding and interpersonal communication abilities are necessary. Ability to lift items up to 25 lbs. ConnectOne Bank culture mastery. To support business needs, ability to work a flexible schedule is required. Additional information: Benefits: World class health, vision, and dental benefits on day one 401k with employer match Employee appreciation events (team building, softball games, food truck days, etc ) Employee assistance programs (EAP) Wellness programs (flu shot, preventive care, health programs and services discounts, etc ) Tuition reimbursement Employee Discount perks CNOB Community Service Events .and much, much more! Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us "a better place to be!" ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition. Compensation details: 22-27 Hourly Wage PI9cb8cef6188d-7552
11/11/2026
Full time
About us: ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, we're builders - of businesses, communities, and equity. Most importantly, we're building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact. ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industry's future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission. People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at "a better place to be". ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation. About this role Banking Relationship Specialists play a vital role in ConnectOne "Client First" banking experience by acquiring, retaining, and expanding banking relationships of both the business and consumer clients while demonstrating the ConnectOne Culture. In this role you will: Support the Bank's "People First" focus and rules of engagement-greeting clients by name, maintaining a professional demeanor, ensuring the branch reflects ConnectOne Bank standards and working as an active member of the Branch team, always striving to make ConnectOne Bank "A Better Place to Be". Proactively identify opportunities for relationship acquisition and development by cross-selling the Bank's products and services in a consultative manner. Perform account opening for deposit products and educate clients on the Bank's product and service offerings. Ensure all activities, transactions and records are in compliance with operational, security and control procedures of the Bank, preventing fraud and protecting customer assets. Handle customer service issues by conducting research, taking ownership, and following up with on a daily basis as necessary until conclusion. Assist other branch team members with transactions and overall operations, as necessary, and provide feedback and coaching to improve overall team performance. Perform service transactions for the Branch to include check re-orders, address/name changes, safe deposit box access, outbound wires, account maintenance and outbound client contact. Serve as primary back-up to the Branch Manager or Assistant Branch Manager where applicable, for operational and service-related functions. Assists with Teller functions as needed including performing banking transactions over the phone or at the drive-up window including accepting deposits, cashing checks, and assisting clients with other banking needs, and branch opening and closing as needed. Active participation in achieving branch sales objectives. Maintains a 90% plus service performance and reinforces feed -back gained from mystery shops. Supports retail and community events to promote the brand in accordance with the retail business plan. Performs other duties that may be assigned. Must haves: Strong needs-based sales skills. One to three years bank platform sales and teller experience. Detailed understanding of federal banking compliance and requirements. Strong "People First" interest and ability. Strong ability in assessing and meeting the needs of customer and/or solving customer problems. Effective teambuilding and interpersonal communication abilities are necessary. Ability to lift items up to 25 lbs. ConnectOne Bank culture mastery. To support business needs, ability to work a flexible schedule is required. Additional information: Benefits: World class health, vision, and dental benefits on day one 401k with employer match Employee appreciation events (team building, softball games, food truck days, etc ) Employee assistance programs (EAP) Wellness programs (flu shot, preventive care, health programs and services discounts, etc ) Tuition reimbursement Employee Discount perks CNOB Community Service Events .and much, much more! Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us "a better place to be!" ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition. Compensation details: 22-27 Hourly Wage PI9cb8cef6188d-7552
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our vision is to transform how the world uses information to enrich life for all ! Micron values and respects the sacrifice of US military members from all branches and wants to support your transition to civilian life with a rewarding career in the semiconductor industry. We are seeking highly motivated and experienced individuals to join our team as Equipment Engineers and Process Engineers. These roles are essential for ensuring the optimal performance and continuous improvement of our Chemical Mechanical Planarization (CMP), Diffusion and Implant, Photolithography, Wet Etch, Dry Etch, PCVD, processes and equipment. The successful candidates will be responsible for overseeing and optimizing CMP equipment and processes, contributing to the overall success of our organization. Responsibilities: Equipment Engineer: Lead the installation and qualification of advanced equipment within a newly constructed cleanroom environment. Apply data analysis, preventive maintenance, corrective actions, monitor and enhance equipment performance, supported by thorough documentation. Partner with process engineers to diagnose and resolve equipment-related issues impacting production efficiency. Apply project management principles to implement initiatives that address hardware deficiencies and improve equipment reliability. Build and maintain strong vendor relationships to ensure ongoing supplier engagement and drive best-in-class equipment performance. Design and implement Total Productive Maintenance (TPM) programs to enhance operational effectiveness and equipment longevity. Leverage data science and programming skills (e.g., Python, R, SQL) to analyze process data, identify trends, and implement optimization strategies. Process Engineer: Demonstrate strong expertise in process areas, with a focus on DRAM development and manufacturing. Work closely with equipment and integration engineers to diagnose and resolve issues that impact production performance. Apply project management skills to achieve key achievements that address yield, defectivity, throughput, and cost challenges. Drive continuous improvement initiatives across all owned Statistical Process Control (SPC) charts to enhance process stability and performance. Apply deep knowledge of semiconductor fabrication processes and equipment to support manufacturing operations and process development. Perform detailed data analysis and problem-solving with a meticulous, thorough approach to improve yield and efficiency. Officers or Warrant Officers with experience in engineering and technical positions associated with the below military careers: Navy Rates (but not limited to): Electronics Technician (ET), Machinists Mate (MM), Electricians Mate (EM), Missile Technician (MT), Information Systems technician (IT), Aviation Electronics Technician (AT), Aviation Antisubmarine Warfare Technician (AX), Torpedoman's Mate (TM), Sonar Technician (ST), and All Nuclear reactor rates (MMN, EMN, ETN), FT (Fire Control Submarine), FC (Fire Control Surface) Army MOS (but not limited to): 17C, 25-series, 91-series, 12-series, and 15-series Marine MOS (but not limited to): 06 Communications, 11 Utilities, 13 Engineer Construction Facilities & Equipment, 21 Ground Ordnance Maintenance, 28 Ground Electronics Maintenance Air Force (but not limited to): Aircraft Mechanic, Avionics Specialist, Missile and Space Systems Maintenance, Specialty Electronics Coast Guard (but not limited to): Electronics Technician (ET), Electricians Mate (EM), Information Systems Technician (IT), Machinery Technician (MK), Aviation Electrical Technician (AET), Aviation Maintenance Technician (AMT) Minimum Qualifications: Bachelor's or Master's degree or equivalent experience in an Engineering field, or an Associate of Applied Science (AAS) degree with 5+ years of relevant industry experience will be considered. 2+ years of industry experience working as an Equipment Owner or as Process Owner. Willingness and ability to travel internationally for onboarding, training, and collaboration purposes as required. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on . Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please visit For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at or 1- (select option ) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
11/11/2026
Full time
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our vision is to transform how the world uses information to enrich life for all ! Micron values and respects the sacrifice of US military members from all branches and wants to support your transition to civilian life with a rewarding career in the semiconductor industry. We are seeking highly motivated and experienced individuals to join our team as Equipment Engineers and Process Engineers. These roles are essential for ensuring the optimal performance and continuous improvement of our Chemical Mechanical Planarization (CMP), Diffusion and Implant, Photolithography, Wet Etch, Dry Etch, PCVD, processes and equipment. The successful candidates will be responsible for overseeing and optimizing CMP equipment and processes, contributing to the overall success of our organization. Responsibilities: Equipment Engineer: Lead the installation and qualification of advanced equipment within a newly constructed cleanroom environment. Apply data analysis, preventive maintenance, corrective actions, monitor and enhance equipment performance, supported by thorough documentation. Partner with process engineers to diagnose and resolve equipment-related issues impacting production efficiency. Apply project management principles to implement initiatives that address hardware deficiencies and improve equipment reliability. Build and maintain strong vendor relationships to ensure ongoing supplier engagement and drive best-in-class equipment performance. Design and implement Total Productive Maintenance (TPM) programs to enhance operational effectiveness and equipment longevity. Leverage data science and programming skills (e.g., Python, R, SQL) to analyze process data, identify trends, and implement optimization strategies. Process Engineer: Demonstrate strong expertise in process areas, with a focus on DRAM development and manufacturing. Work closely with equipment and integration engineers to diagnose and resolve issues that impact production performance. Apply project management skills to achieve key achievements that address yield, defectivity, throughput, and cost challenges. Drive continuous improvement initiatives across all owned Statistical Process Control (SPC) charts to enhance process stability and performance. Apply deep knowledge of semiconductor fabrication processes and equipment to support manufacturing operations and process development. Perform detailed data analysis and problem-solving with a meticulous, thorough approach to improve yield and efficiency. Officers or Warrant Officers with experience in engineering and technical positions associated with the below military careers: Navy Rates (but not limited to): Electronics Technician (ET), Machinists Mate (MM), Electricians Mate (EM), Missile Technician (MT), Information Systems technician (IT), Aviation Electronics Technician (AT), Aviation Antisubmarine Warfare Technician (AX), Torpedoman's Mate (TM), Sonar Technician (ST), and All Nuclear reactor rates (MMN, EMN, ETN), FT (Fire Control Submarine), FC (Fire Control Surface) Army MOS (but not limited to): 17C, 25-series, 91-series, 12-series, and 15-series Marine MOS (but not limited to): 06 Communications, 11 Utilities, 13 Engineer Construction Facilities & Equipment, 21 Ground Ordnance Maintenance, 28 Ground Electronics Maintenance Air Force (but not limited to): Aircraft Mechanic, Avionics Specialist, Missile and Space Systems Maintenance, Specialty Electronics Coast Guard (but not limited to): Electronics Technician (ET), Electricians Mate (EM), Information Systems Technician (IT), Machinery Technician (MK), Aviation Electrical Technician (AET), Aviation Maintenance Technician (AMT) Minimum Qualifications: Bachelor's or Master's degree or equivalent experience in an Engineering field, or an Associate of Applied Science (AAS) degree with 5+ years of relevant industry experience will be considered. 2+ years of industry experience working as an Equipment Owner or as Process Owner. Willingness and ability to travel internationally for onboarding, training, and collaboration purposes as required. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on . Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please visit For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at or 1- (select option ) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
