Occupancy Heroes Incorporated
Charlotte, North Carolina
Job Description Job Description Travel Leasing Consultant Live, Work & Explore a New City 30 to 90 Day Assignments Ever wanted to hit reset for a few months without putting your career on hold? Occupancy Heroes is looking for outgoing, bilingual, customer focused Leasing Consultants who are ready to trade the ordinary for a new adventure. You'll have the opportunity to live and work in a different city for 30 to 90 days while helping an apartment community that needs an experienced leasing professional. Imagine finishing your workday and spending your evenings discovering new restaurants, local attractions, beaches, downtown districts, or mountain views, depending on where your next assignment takes you. Every assignment is a chance to experience a different lifestyle while doing what you already love. What We Provide: Round trip flights to your assignment, hotel accommodations covered while you're on assignment, rental vehicle provided with a valid driver's license, opportunities to travel to different cities across the country, and professional support from the Occupancy Heroes team every step of the way. What You'll Do: Tour prospective residents, build relationships with future residents, follow up on leads, process applications and leases, deliver exceptional customer service, and help apartment communities achieve their leasing goals. Assignment Length: 30 to 90 days, depending on the property's needs. This is an excellent opportunity for leasing professionals who enjoy meeting new people, adapting to new environments, and turning every assignment into a memorable experience. If you've been looking for a career that combines your leasing experience with the excitement of travel, we'd love to hear from you. Apply today and let your next leasing assignment become your next adventure.
09/17/2026
Full time
Job Description Job Description Travel Leasing Consultant Live, Work & Explore a New City 30 to 90 Day Assignments Ever wanted to hit reset for a few months without putting your career on hold? Occupancy Heroes is looking for outgoing, bilingual, customer focused Leasing Consultants who are ready to trade the ordinary for a new adventure. You'll have the opportunity to live and work in a different city for 30 to 90 days while helping an apartment community that needs an experienced leasing professional. Imagine finishing your workday and spending your evenings discovering new restaurants, local attractions, beaches, downtown districts, or mountain views, depending on where your next assignment takes you. Every assignment is a chance to experience a different lifestyle while doing what you already love. What We Provide: Round trip flights to your assignment, hotel accommodations covered while you're on assignment, rental vehicle provided with a valid driver's license, opportunities to travel to different cities across the country, and professional support from the Occupancy Heroes team every step of the way. What You'll Do: Tour prospective residents, build relationships with future residents, follow up on leads, process applications and leases, deliver exceptional customer service, and help apartment communities achieve their leasing goals. Assignment Length: 30 to 90 days, depending on the property's needs. This is an excellent opportunity for leasing professionals who enjoy meeting new people, adapting to new environments, and turning every assignment into a memorable experience. If you've been looking for a career that combines your leasing experience with the excitement of travel, we'd love to hear from you. Apply today and let your next leasing assignment become your next adventure.
Job Description Job Description Leasing Consultant - Apartment Community Longmont, CO Great Opportunity to Grow Your Career in Property Management! This is an excellent opportunity for someone who enjoys sales, customer service, and building relationships and wants to grow with an established property management company. Previous apartment leasing experience is helpful, but candidates with strong sales, hospitality, hotel, or customer service experience are encouraged to apply. What You'll Do as Leasing Consultant Welcome prospective residents and provide engaging apartment and community tours Respond to phone, email, and online leasing inquiries Follow up with prospects and help turn inquiries into new residents Guide applicants through the leasing and application process Prepare leasing paperwork and maintain accurate records Assist current residents with questions and requests Support lease renewals and general office operations Help create a positive, professional experience for residents and prospects What We're Looking for in a Leasing Agent: Apartment leasing, sales, hospitality, hotel, or customer service experience preferred Friendly, confident, and professional communication skills A natural ability to connect with people and provide great customer service Strong follow-up and organizational skills Dependable, motivated, and willing to learn Comfortable using computers and handling basic administrative tasks Interest in building a long-term career in property management Why Consider This Leasing Opportunity? This is more than just a leasing position-it's an opportunity to get your foot in the door with an established property management company and build your career. If you're motivated, enjoy working with people, and are looking for a position with long-term growth potential, we'd love to hear from you. Apply today to learn more about this Longmont opportunity! Please note: Compensation and benefits are established by REP's clients and are subject to change. REP is not responsible for changes to benefits or final compensation. Benefits are available in accordance with the Healthy Families & Workplaces Act (HFWA), as applicable. Position details are subject to change. Real Estate Personnel, Inc. (REP) is an Equal Opportunity Employer. Company Description We are a well-established and rapidly growing company with a strong reputation for excellence. Our thriving business is built on a foundation of innovation, integrity, and a commitment to delivering outstanding results. Join us and be part of a dynamic team that values collaboration, professional growth, and making a positive impact in our industry. Company Description We are a well-established and rapidly growing company with a strong reputation for excellence. Our thriving business is built on a foundation of innovation, integrity, and a commitment to delivering outstanding results. Join us and be part of a dynamic team that values collaboration, professional growth, and making a positive impact in our industry.
09/17/2026
Full time
Job Description Job Description Leasing Consultant - Apartment Community Longmont, CO Great Opportunity to Grow Your Career in Property Management! This is an excellent opportunity for someone who enjoys sales, customer service, and building relationships and wants to grow with an established property management company. Previous apartment leasing experience is helpful, but candidates with strong sales, hospitality, hotel, or customer service experience are encouraged to apply. What You'll Do as Leasing Consultant Welcome prospective residents and provide engaging apartment and community tours Respond to phone, email, and online leasing inquiries Follow up with prospects and help turn inquiries into new residents Guide applicants through the leasing and application process Prepare leasing paperwork and maintain accurate records Assist current residents with questions and requests Support lease renewals and general office operations Help create a positive, professional experience for residents and prospects What We're Looking for in a Leasing Agent: Apartment leasing, sales, hospitality, hotel, or customer service experience preferred Friendly, confident, and professional communication skills A natural ability to connect with people and provide great customer service Strong follow-up and organizational skills Dependable, motivated, and willing to learn Comfortable using computers and handling basic administrative tasks Interest in building a long-term career in property management Why Consider This Leasing Opportunity? This is more than just a leasing position-it's an opportunity to get your foot in the door with an established property management company and build your career. If you're motivated, enjoy working with people, and are looking for a position with long-term growth potential, we'd love to hear from you. Apply today to learn more about this Longmont opportunity! Please note: Compensation and benefits are established by REP's clients and are subject to change. REP is not responsible for changes to benefits or final compensation. Benefits are available in accordance with the Healthy Families & Workplaces Act (HFWA), as applicable. Position details are subject to change. Real Estate Personnel, Inc. (REP) is an Equal Opportunity Employer. Company Description We are a well-established and rapidly growing company with a strong reputation for excellence. Our thriving business is built on a foundation of innovation, integrity, and a commitment to delivering outstanding results. Join us and be part of a dynamic team that values collaboration, professional growth, and making a positive impact in our industry. Company Description We are a well-established and rapidly growing company with a strong reputation for excellence. Our thriving business is built on a foundation of innovation, integrity, and a commitment to delivering outstanding results. Join us and be part of a dynamic team that values collaboration, professional growth, and making a positive impact in our industry.
Job Description Job Description Base Salary: $45,000.00 - $55,000.00 with potential for additional compensation About Us RENOSY by Renters Warehouse is a technology-enabled property management service and platform focused primarily on single-family rental homes and small residential portfolios across the United States. Originally known as Renters Warehouse, the company was rebranded in April 2026 after being acquired by GA Technologies. Summary The Leasing Agent is responsible for managing the performance of active rental listings and executing the tenant placement process from listing activation through lease execution and move in. This role works closely with Listing Coordinators, Leasing Inspectors, Leasing Transaction Coordinators, and centralized leasing teams to ensure properties are marketed effectively, qualified tenants are secured, and property owners receive consistent communication and service. Essential Duties and Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. 1. Own the performance of active rental listings from activation through tenant placement. 2. Monitor showing activity, inquiries, and applications to ensure strong listing performance. 3. Review listing accuracy across marketing platforms including RentFeeder, MLS, and syndication sites. 4. Adjust showing strategies, availability, and marketing details to improve leasing velocity. 5. Conduct periodic property checks for vacant listings to ensure property condition and security. 6. Manage tenant inquiries generated through company marketing channels and self showing platforms. 7. Review applicant activity and monitor screening progress through screening systems. 8. Present qualified applicants to property owners for final approval. 9. Coordinate lease term negotiations and finalize lease terms with property owners. 10. Ensure all required leasing information is accurately entered into company systems prior to lease execution. 11. Provide weekly listing updates to property owners including showing activity, feedback, and recommendations. 12. Communicate pricing adjustments, marketing recommendations, and leasing strategies to improve listing performance. 13. Coordinate with Listing Coordinators to ensure listings are activated accurately and timely. 14. Work with Leasing Inspectors to ensure properties are rent ready and prepared for showings. 15. Coordinate pre move in inspections and ensure all lease execution requirements are met. 16. Confirm required funds, lease documents, and insurance documentation are completed prior to move in. 17. Ensure all leasing activities comply with Fair Housing laws and company policies. 18. Maintain accurate records of owner communication, applicant information, and leasing activity within company systems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements typically include strong customer service skills, organization, familiarity with property management or leasing processes, ability to manage multiple priorities, and proficiency with cloud-based software and office applications. Active Washington Real Estate License Required. Strong knowledge of computers and technology including cloud-based software and applications. Proficient in Microsoft Office (Word, Excel). Ability to communicate well and provide exceptional customer service. Organized and able to manage multiple priorities. Demonstrate Honesty, Trustworthiness & Accountability. Must have a driver's license, clean driving record and dependable transportation Education and/or Experience High School Diploma, GED, and 3+ years of experience in property management or a related field, with some leadership and supervisory experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear and sit at a desk working on a computer for multiple hours a day. The employee frequently is required to stand for multiple hours a day, climb flights of stairs and drive a vehicle when out in the field. The employee is occasionally required to walk; use hands to handle, or touch objects, tools, or controls when out in the field. Specific vision abilities required by this job include close vision. Work Environment Travel Requirements: 5%-25% of travel required in a 50-100-mile radius around assigned area. Office location: 16300 Christensen Road, Suite 211, Tukwila, WA 98188 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job in the field, the employee is occasionally exposed to fumes, airborne particles and may be out working in inclement weather. The noise level in the office work environment is usually quiet but can be moderate to loud in the field. Safety Requirements: Law enforcement may be required for specific field visits. RENOSY by Renters Warehouse is an equal opportunity employer and does not discriminate based on race, color, creed, religion, national origin, sex, marital status, disability, age, sexual orientation, and other protected classes.
09/17/2026
Full time
Job Description Job Description Base Salary: $45,000.00 - $55,000.00 with potential for additional compensation About Us RENOSY by Renters Warehouse is a technology-enabled property management service and platform focused primarily on single-family rental homes and small residential portfolios across the United States. Originally known as Renters Warehouse, the company was rebranded in April 2026 after being acquired by GA Technologies. Summary The Leasing Agent is responsible for managing the performance of active rental listings and executing the tenant placement process from listing activation through lease execution and move in. This role works closely with Listing Coordinators, Leasing Inspectors, Leasing Transaction Coordinators, and centralized leasing teams to ensure properties are marketed effectively, qualified tenants are secured, and property owners receive consistent communication and service. Essential Duties and Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. 1. Own the performance of active rental listings from activation through tenant placement. 2. Monitor showing activity, inquiries, and applications to ensure strong listing performance. 3. Review listing accuracy across marketing platforms including RentFeeder, MLS, and syndication sites. 4. Adjust showing strategies, availability, and marketing details to improve leasing velocity. 5. Conduct periodic property checks for vacant listings to ensure property condition and security. 6. Manage tenant inquiries generated through company marketing channels and self showing platforms. 7. Review applicant activity and monitor screening progress through screening systems. 8. Present qualified applicants to property owners for final approval. 9. Coordinate lease term negotiations and finalize lease terms with property owners. 10. Ensure all required leasing information is accurately entered into company systems prior to lease execution. 11. Provide weekly listing updates to property owners including showing activity, feedback, and recommendations. 12. Communicate pricing adjustments, marketing recommendations, and leasing strategies to improve listing performance. 13. Coordinate with Listing Coordinators to ensure listings are activated accurately and timely. 14. Work with Leasing Inspectors to ensure properties are rent ready and prepared for showings. 15. Coordinate pre move in inspections and ensure all lease execution requirements are met. 16. Confirm required funds, lease documents, and insurance documentation are completed prior to move in. 17. Ensure all leasing activities comply with Fair Housing laws and company policies. 18. Maintain accurate records of owner communication, applicant information, and leasing activity within company systems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements typically include strong customer service skills, organization, familiarity with property management or leasing processes, ability to manage multiple priorities, and proficiency with cloud-based software and office applications. Active Washington Real Estate License Required. Strong knowledge of computers and technology including cloud-based software and applications. Proficient in Microsoft Office (Word, Excel). Ability to communicate well and provide exceptional customer service. Organized and able to manage multiple priorities. Demonstrate Honesty, Trustworthiness & Accountability. Must have a driver's license, clean driving record and dependable transportation Education and/or Experience High School Diploma, GED, and 3+ years of experience in property management or a related field, with some leadership and supervisory experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear and sit at a desk working on a computer for multiple hours a day. The employee frequently is required to stand for multiple hours a day, climb flights of stairs and drive a vehicle when out in the field. The employee is occasionally required to walk; use hands to handle, or touch objects, tools, or controls when out in the field. Specific vision abilities required by this job include close vision. Work Environment Travel Requirements: 5%-25% of travel required in a 50-100-mile radius around assigned area. Office location: 16300 Christensen Road, Suite 211, Tukwila, WA 98188 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job in the field, the employee is occasionally exposed to fumes, airborne particles and may be out working in inclement weather. The noise level in the office work environment is usually quiet but can be moderate to loud in the field. Safety Requirements: Law enforcement may be required for specific field visits. RENOSY by Renters Warehouse is an equal opportunity employer and does not discriminate based on race, color, creed, religion, national origin, sex, marital status, disability, age, sexual orientation, and other protected classes.
Job Description Job Description Base Salary: $45,000.00 - $55,000.00 with potential for additional compensation About Us RENOSY by Renters Warehouse is a technology-enabled property management service and platform focused primarily on single-family rental homes and small residential portfolios across the United States. Originally known as Renters Warehouse, the company was rebranded in April 2026 after being acquired by GA Technologies. Summary The Leasing Agent is responsible for managing the performance of active rental listings and executing the tenant placement process from listing activation through lease execution and move in. This role works closely with Listing Coordinators, Leasing Inspectors, Leasing Transaction Coordinators, and centralized leasing teams to ensure properties are marketed effectively, qualified tenants are secured, and property owners receive consistent communication and service. Essential Duties and Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. 1. Own the performance of active rental listings from activation through tenant placement. 2. Monitor showing activity, inquiries, and applications to ensure strong listing performance. 3. Review listing accuracy across marketing platforms including RentFeeder, MLS, and syndication sites. 4. Adjust showing strategies, availability, and marketing details to improve leasing velocity. 5. Conduct periodic property checks for vacant listings to ensure property condition and security. 6. Manage tenant inquiries generated through company marketing channels and self showing platforms. 7. Review applicant activity and monitor screening progress through screening systems. 8. Present qualified applicants to property owners for final approval. 9. Coordinate lease term negotiations and finalize lease terms with property owners. 10. Ensure all required leasing information is accurately entered into company systems prior to lease execution. 11. Provide weekly listing updates to property owners including showing activity, feedback, and recommendations. 12. Communicate pricing adjustments, marketing recommendations, and leasing strategies to improve listing performance. 13. Coordinate with Listing Coordinators to ensure listings are activated accurately and timely. 14. Work with Leasing Inspectors to ensure properties are rent ready and prepared for showings. 15. Coordinate pre move in inspections and ensure all lease execution requirements are met. 16. Confirm required funds, lease documents, and insurance documentation are completed prior to move in. 17. Ensure all leasing activities comply with Fair Housing laws and company policies. 18. Maintain accurate records of owner communication, applicant information, and leasing activity within company systems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements typically include strong customer service skills, organization, familiarity with property management or leasing processes, ability to manage multiple priorities, and proficiency with cloud-based software and office applications. Active Colorado Real Estate License Required. Strong knowledge of computers and technology including cloud-based software and applications. Proficient in Microsoft Office (Word, Excel). Ability to communicate well and provide exceptional customer service. Organized and able to manage multiple priorities. Demonstrate Honesty, Trustworthiness & Accountability. Must have a driver's license, clean driving record and dependable transportation Education and/or Experience High School Diploma, GED, and 3+ years of experience in property management or a related field, with some leadership and supervisory experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear and sit at a desk working on a computer for multiple hours a day. The employee frequently is required to stand for multiple hours a day, climb flights of stairs and drive a vehicle when out in the field. The employee is occasionally required to walk; use hands to handle, or touch objects, tools, or controls when out in the field. Specific vision abilities required by this job include close vision. Work Environment Travel Requirements: 5%-25% of travel required in a 50-100-mile radius around assigned area. Office location: 1658 Cole Boulevard Suite 290, Lakewood, CO 80401 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job in the field, the employee is occasionally exposed to fumes, airborne particles and may be out working in inclement weather. The noise level in the office work environment is usually quiet but can be moderate to loud in the field. Safety Requirements: Law enforcement may be required for specific field visits. RENOSY by Renters Warehouse is an equal opportunity employer and does not discriminate based on race, color, creed, religion, national origin, sex, marital status, disability, age, sexual orientation, and other protected classes.
09/17/2026
Full time
Job Description Job Description Base Salary: $45,000.00 - $55,000.00 with potential for additional compensation About Us RENOSY by Renters Warehouse is a technology-enabled property management service and platform focused primarily on single-family rental homes and small residential portfolios across the United States. Originally known as Renters Warehouse, the company was rebranded in April 2026 after being acquired by GA Technologies. Summary The Leasing Agent is responsible for managing the performance of active rental listings and executing the tenant placement process from listing activation through lease execution and move in. This role works closely with Listing Coordinators, Leasing Inspectors, Leasing Transaction Coordinators, and centralized leasing teams to ensure properties are marketed effectively, qualified tenants are secured, and property owners receive consistent communication and service. Essential Duties and Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. 1. Own the performance of active rental listings from activation through tenant placement. 2. Monitor showing activity, inquiries, and applications to ensure strong listing performance. 3. Review listing accuracy across marketing platforms including RentFeeder, MLS, and syndication sites. 4. Adjust showing strategies, availability, and marketing details to improve leasing velocity. 5. Conduct periodic property checks for vacant listings to ensure property condition and security. 6. Manage tenant inquiries generated through company marketing channels and self showing platforms. 7. Review applicant activity and monitor screening progress through screening systems. 8. Present qualified applicants to property owners for final approval. 9. Coordinate lease term negotiations and finalize lease terms with property owners. 10. Ensure all required leasing information is accurately entered into company systems prior to lease execution. 11. Provide weekly listing updates to property owners including showing activity, feedback, and recommendations. 12. Communicate pricing adjustments, marketing recommendations, and leasing strategies to improve listing performance. 13. Coordinate with Listing Coordinators to ensure listings are activated accurately and timely. 14. Work with Leasing Inspectors to ensure properties are rent ready and prepared for showings. 15. Coordinate pre move in inspections and ensure all lease execution requirements are met. 16. Confirm required funds, lease documents, and insurance documentation are completed prior to move in. 17. Ensure all leasing activities comply with Fair Housing laws and company policies. 18. Maintain accurate records of owner communication, applicant information, and leasing activity within company systems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements typically include strong customer service skills, organization, familiarity with property management or leasing processes, ability to manage multiple priorities, and proficiency with cloud-based software and office applications. Active Colorado Real Estate License Required. Strong knowledge of computers and technology including cloud-based software and applications. Proficient in Microsoft Office (Word, Excel). Ability to communicate well and provide exceptional customer service. Organized and able to manage multiple priorities. Demonstrate Honesty, Trustworthiness & Accountability. Must have a driver's license, clean driving record and dependable transportation Education and/or Experience High School Diploma, GED, and 3+ years of experience in property management or a related field, with some leadership and supervisory experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear and sit at a desk working on a computer for multiple hours a day. The employee frequently is required to stand for multiple hours a day, climb flights of stairs and drive a vehicle when out in the field. The employee is occasionally required to walk; use hands to handle, or touch objects, tools, or controls when out in the field. Specific vision abilities required by this job include close vision. Work Environment Travel Requirements: 5%-25% of travel required in a 50-100-mile radius around assigned area. Office location: 1658 Cole Boulevard Suite 290, Lakewood, CO 80401 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job in the field, the employee is occasionally exposed to fumes, airborne particles and may be out working in inclement weather. The noise level in the office work environment is usually quiet but can be moderate to loud in the field. Safety Requirements: Law enforcement may be required for specific field visits. RENOSY by Renters Warehouse is an equal opportunity employer and does not discriminate based on race, color, creed, religion, national origin, sex, marital status, disability, age, sexual orientation, and other protected classes.
Job Description Job Description Base Salary: $45,000.00 - $55,000.00 with potential for additional compensation About Us RENOSY by Renters Warehouse is a technology-enabled property management service and platform focused primarily on single-family rental homes and small residential portfolios across the United States. Originally known as Renters Warehouse, the company was rebranded in April 2026 after being acquired by GA Technologies. Summary The Leasing Agent is responsible for managing the performance of active rental listings and executing the tenant placement process from listing activation through lease execution and move in. This role works closely with Listing Coordinators, Leasing Inspectors, Leasing Transaction Coordinators, and centralized leasing teams to ensure properties are marketed effectively, qualified tenants are secured, and property owners receive consistent communication and service. Essential Duties and Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. 1. Own the performance of active rental listings from activation through tenant placement. 2. Monitor showing activity, inquiries, and applications to ensure strong listing performance. 3. Review listing accuracy across marketing platforms including RentFeeder, MLS, and syndication sites. 4. Adjust showing strategies, availability, and marketing details to improve leasing velocity. 5. Conduct periodic property checks for vacant listings to ensure property condition and security. 6. Manage tenant inquiries generated through company marketing channels and self showing platforms. 7. Review applicant activity and monitor screening progress through screening systems. 8. Present qualified applicants to property owners for final approval. 9. Coordinate lease term negotiations and finalize lease terms with property owners. 10. Ensure all required leasing information is accurately entered into company systems prior to lease execution. 11. Provide weekly listing updates to property owners including showing activity, feedback, and recommendations. 12. Communicate pricing adjustments, marketing recommendations, and leasing strategies to improve listing performance. 13. Coordinate with Listing Coordinators to ensure listings are activated accurately and timely. 14. Work with Leasing Inspectors to ensure properties are rent ready and prepared for showings. 15. Coordinate pre move in inspections and ensure all lease execution requirements are met. 16. Confirm required funds, lease documents, and insurance documentation are completed prior to move in. 17. Ensure all leasing activities comply with Fair Housing laws and company policies. 18. Maintain accurate records of owner communication, applicant information, and leasing activity within company systems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements typically include strong customer service skills, organization, familiarity with property management or leasing processes, ability to manage multiple priorities, and proficiency with cloud-based software and office applications. Active Missouri Real Estate License Required. Strong knowledge of computers and technology including cloud-based software and applications. Proficient in Microsoft Office (Word, Excel). Ability to communicate well and provide exceptional customer service. Organized and able to manage multiple priorities. Demonstrate Honesty, Trustworthiness & Accountability. Must have a driver's license, clean driving record and dependable transportation Education and/or Experience High School Diploma, GED, and 3+ years of experience in property management or a related field, with some leadership and supervisory experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear and sit at a desk working on a computer for multiple hours a day. The employee frequently is required to stand for multiple hours a day, climb flights of stairs and drive a vehicle when out in the field. The employee is occasionally required to walk; use hands to handle, or touch objects, tools, or controls when out in the field. Specific vision abilities required by this job include close vision. Work Environment Travel Requirements: 5%-25% of travel required in a 50-100-mile radius around assigned area. Office location: 406 W 75th St Suite A, Kansas City, MO 64114 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job in the field, the employee is occasionally exposed to fumes, airborne particles and may be out working in inclement weather. The noise level in the office work environment is usually quiet but can be moderate to loud in the field. Safety Requirements: Law enforcement may be required for specific field visits. RENOSY by Renters Warehouse is an equal opportunity employer and does not discriminate based on race, color, creed, religion, national origin, sex, marital status, disability, age, sexual orientation, and other protected classes.
09/17/2026
Full time
Job Description Job Description Base Salary: $45,000.00 - $55,000.00 with potential for additional compensation About Us RENOSY by Renters Warehouse is a technology-enabled property management service and platform focused primarily on single-family rental homes and small residential portfolios across the United States. Originally known as Renters Warehouse, the company was rebranded in April 2026 after being acquired by GA Technologies. Summary The Leasing Agent is responsible for managing the performance of active rental listings and executing the tenant placement process from listing activation through lease execution and move in. This role works closely with Listing Coordinators, Leasing Inspectors, Leasing Transaction Coordinators, and centralized leasing teams to ensure properties are marketed effectively, qualified tenants are secured, and property owners receive consistent communication and service. Essential Duties and Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. 1. Own the performance of active rental listings from activation through tenant placement. 2. Monitor showing activity, inquiries, and applications to ensure strong listing performance. 3. Review listing accuracy across marketing platforms including RentFeeder, MLS, and syndication sites. 4. Adjust showing strategies, availability, and marketing details to improve leasing velocity. 5. Conduct periodic property checks for vacant listings to ensure property condition and security. 6. Manage tenant inquiries generated through company marketing channels and self showing platforms. 7. Review applicant activity and monitor screening progress through screening systems. 8. Present qualified applicants to property owners for final approval. 9. Coordinate lease term negotiations and finalize lease terms with property owners. 10. Ensure all required leasing information is accurately entered into company systems prior to lease execution. 11. Provide weekly listing updates to property owners including showing activity, feedback, and recommendations. 12. Communicate pricing adjustments, marketing recommendations, and leasing strategies to improve listing performance. 13. Coordinate with Listing Coordinators to ensure listings are activated accurately and timely. 14. Work with Leasing Inspectors to ensure properties are rent ready and prepared for showings. 15. Coordinate pre move in inspections and ensure all lease execution requirements are met. 16. Confirm required funds, lease documents, and insurance documentation are completed prior to move in. 17. Ensure all leasing activities comply with Fair Housing laws and company policies. 18. Maintain accurate records of owner communication, applicant information, and leasing activity within company systems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements typically include strong customer service skills, organization, familiarity with property management or leasing processes, ability to manage multiple priorities, and proficiency with cloud-based software and office applications. Active Missouri Real Estate License Required. Strong knowledge of computers and technology including cloud-based software and applications. Proficient in Microsoft Office (Word, Excel). Ability to communicate well and provide exceptional customer service. Organized and able to manage multiple priorities. Demonstrate Honesty, Trustworthiness & Accountability. Must have a driver's license, clean driving record and dependable transportation Education and/or Experience High School Diploma, GED, and 3+ years of experience in property management or a related field, with some leadership and supervisory experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear and sit at a desk working on a computer for multiple hours a day. The employee frequently is required to stand for multiple hours a day, climb flights of stairs and drive a vehicle when out in the field. The employee is occasionally required to walk; use hands to handle, or touch objects, tools, or controls when out in the field. Specific vision abilities required by this job include close vision. Work Environment Travel Requirements: 5%-25% of travel required in a 50-100-mile radius around assigned area. Office location: 406 W 75th St Suite A, Kansas City, MO 64114 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job in the field, the employee is occasionally exposed to fumes, airborne particles and may be out working in inclement weather. The noise level in the office work environment is usually quiet but can be moderate to loud in the field. Safety Requirements: Law enforcement may be required for specific field visits. RENOSY by Renters Warehouse is an equal opportunity employer and does not discriminate based on race, color, creed, religion, national origin, sex, marital status, disability, age, sexual orientation, and other protected classes.
Job Description Job Description Leasing Consultant - Apartment Community Longmont, CO Great Opportunity to Grow Your Career in Property Management! This is an excellent opportunity for someone who enjoys sales, customer service, and building relationships and wants to grow with an established property management company. Previous apartment leasing experience is helpful, but candidates with strong sales, hospitality, hotel, or customer service experience are encouraged to apply. What You'll Do as Leasing Consultant Welcome prospective residents and provide engaging apartment and community tours Respond to phone, email, and online leasing inquiries Follow up with prospects and help turn inquiries into new residents Guide applicants through the leasing and application process Prepare leasing paperwork and maintain accurate records Assist current residents with questions and requests Support lease renewals and general office operations Help create a positive, professional experience for residents and prospects What We're Looking for in a Leasing Agent: Apartment leasing, sales, hospitality, hotel, or customer service experience preferred Friendly, confident, and professional communication skills A natural ability to connect with people and provide great customer service Strong follow-up and organizational skills Dependable, motivated, and willing to learn Comfortable using computers and handling basic administrative tasks Interest in building a long-term career in property management Why Consider This Leasing Opportunity? This is more than just a leasing position-it's an opportunity to get your foot in the door with an established property management company and build your career. If you're motivated, enjoy working with people, and are looking for a position with long-term growth potential, we'd love to hear from you. Apply today to learn more about this Longmont opportunity! Please note: Compensation and benefits are established by REP's clients and are subject to change. REP is not responsible for changes to benefits or final compensation. Benefits are available in accordance with the Healthy Families & Workplaces Act (HFWA), as applicable. Position details are subject to change. Real Estate Personnel, Inc. (REP) is an Equal Opportunity Employer. Company Description We are a well-established and rapidly growing company with a strong reputation for excellence. Our thriving business is built on a foundation of innovation, integrity, and a commitment to delivering outstanding results. Join us and be part of a dynamic team that values collaboration, professional growth, and making a positive impact in our industry. Company Description We are a well-established and rapidly growing company with a strong reputation for excellence. Our thriving business is built on a foundation of innovation, integrity, and a commitment to delivering outstanding results. Join us and be part of a dynamic team that values collaboration, professional growth, and making a positive impact in our industry.
09/17/2026
Full time
Job Description Job Description Leasing Consultant - Apartment Community Longmont, CO Great Opportunity to Grow Your Career in Property Management! This is an excellent opportunity for someone who enjoys sales, customer service, and building relationships and wants to grow with an established property management company. Previous apartment leasing experience is helpful, but candidates with strong sales, hospitality, hotel, or customer service experience are encouraged to apply. What You'll Do as Leasing Consultant Welcome prospective residents and provide engaging apartment and community tours Respond to phone, email, and online leasing inquiries Follow up with prospects and help turn inquiries into new residents Guide applicants through the leasing and application process Prepare leasing paperwork and maintain accurate records Assist current residents with questions and requests Support lease renewals and general office operations Help create a positive, professional experience for residents and prospects What We're Looking for in a Leasing Agent: Apartment leasing, sales, hospitality, hotel, or customer service experience preferred Friendly, confident, and professional communication skills A natural ability to connect with people and provide great customer service Strong follow-up and organizational skills Dependable, motivated, and willing to learn Comfortable using computers and handling basic administrative tasks Interest in building a long-term career in property management Why Consider This Leasing Opportunity? This is more than just a leasing position-it's an opportunity to get your foot in the door with an established property management company and build your career. If you're motivated, enjoy working with people, and are looking for a position with long-term growth potential, we'd love to hear from you. Apply today to learn more about this Longmont opportunity! Please note: Compensation and benefits are established by REP's clients and are subject to change. REP is not responsible for changes to benefits or final compensation. Benefits are available in accordance with the Healthy Families & Workplaces Act (HFWA), as applicable. Position details are subject to change. Real Estate Personnel, Inc. (REP) is an Equal Opportunity Employer. Company Description We are a well-established and rapidly growing company with a strong reputation for excellence. Our thriving business is built on a foundation of innovation, integrity, and a commitment to delivering outstanding results. Join us and be part of a dynamic team that values collaboration, professional growth, and making a positive impact in our industry. Company Description We are a well-established and rapidly growing company with a strong reputation for excellence. Our thriving business is built on a foundation of innovation, integrity, and a commitment to delivering outstanding results. Join us and be part of a dynamic team that values collaboration, professional growth, and making a positive impact in our industry.
Job Description Job Description Base Salary: $45,000.00 - $55,000.00 with potential for additional compensation About Us RENOSY by Renters Warehouse is a technology-enabled property management service and platform focused primarily on single-family rental homes and small residential portfolios across the United States. Originally known as Renters Warehouse, the company was rebranded in April 2026 after being acquired by GA Technologies. Summary The Leasing Agent is responsible for managing the performance of active rental listings and executing the tenant placement process from listing activation through lease execution and move in. This role works closely with Listing Coordinators, Leasing Inspectors, Leasing Transaction Coordinators, and centralized leasing teams to ensure properties are marketed effectively, qualified tenants are secured, and property owners receive consistent communication and service. Essential Duties and Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. 1. Own the performance of active rental listings from activation through tenant placement. 2. Monitor showing activity, inquiries, and applications to ensure strong listing performance. 3. Review listing accuracy across marketing platforms including RentFeeder, MLS, and syndication sites. 4. Adjust showing strategies, availability, and marketing details to improve leasing velocity. 5. Conduct periodic property checks for vacant listings to ensure property condition and security. 6. Manage tenant inquiries generated through company marketing channels and self showing platforms. 7. Review applicant activity and monitor screening progress through screening systems. 8. Present qualified applicants to property owners for final approval. 9. Coordinate lease term negotiations and finalize lease terms with property owners. 10. Ensure all required leasing information is accurately entered into company systems prior to lease execution. 11. Provide weekly listing updates to property owners including showing activity, feedback, and recommendations. 12. Communicate pricing adjustments, marketing recommendations, and leasing strategies to improve listing performance. 13. Coordinate with Listing Coordinators to ensure listings are activated accurately and timely. 14. Work with Leasing Inspectors to ensure properties are rent ready and prepared for showings. 15. Coordinate pre move in inspections and ensure all lease execution requirements are met. 16. Confirm required funds, lease documents, and insurance documentation are completed prior to move in. 17. Ensure all leasing activities comply with Fair Housing laws and company policies. 18. Maintain accurate records of owner communication, applicant information, and leasing activity within company systems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements typically include strong customer service skills, organization, familiarity with property management or leasing processes, ability to manage multiple priorities, and proficiency with cloud-based software and office applications. Active Colorado Real Estate License Required. Strong knowledge of computers and technology including cloud-based software and applications. Proficient in Microsoft Office (Word, Excel). Ability to communicate well and provide exceptional customer service. Organized and able to manage multiple priorities. Demonstrate Honesty, Trustworthiness & Accountability. Must have a driver's license, clean driving record and dependable transportation Education and/or Experience High School Diploma, GED, and 3+ years of experience in property management or a related field, with some leadership and supervisory experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear and sit at a desk working on a computer for multiple hours a day. The employee frequently is required to stand for multiple hours a day, climb flights of stairs and drive a vehicle when out in the field. The employee is occasionally required to walk; use hands to handle, or touch objects, tools, or controls when out in the field. Specific vision abilities required by this job include close vision. Work Environment Travel Requirements: 5%-25% of travel required in a 50-100-mile radius around assigned area. Office location: 1658 Cole Boulevard Suite 290, Lakewood, CO 80401 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job in the field, the employee is occasionally exposed to fumes, airborne particles and may be out working in inclement weather. The noise level in the office work environment is usually quiet but can be moderate to loud in the field. Safety Requirements: Law enforcement may be required for specific field visits. RENOSY by Renters Warehouse is an equal opportunity employer and does not discriminate based on race, color, creed, religion, national origin, sex, marital status, disability, age, sexual orientation, and other protected classes.
09/17/2026
Full time
Job Description Job Description Base Salary: $45,000.00 - $55,000.00 with potential for additional compensation About Us RENOSY by Renters Warehouse is a technology-enabled property management service and platform focused primarily on single-family rental homes and small residential portfolios across the United States. Originally known as Renters Warehouse, the company was rebranded in April 2026 after being acquired by GA Technologies. Summary The Leasing Agent is responsible for managing the performance of active rental listings and executing the tenant placement process from listing activation through lease execution and move in. This role works closely with Listing Coordinators, Leasing Inspectors, Leasing Transaction Coordinators, and centralized leasing teams to ensure properties are marketed effectively, qualified tenants are secured, and property owners receive consistent communication and service. Essential Duties and Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. 1. Own the performance of active rental listings from activation through tenant placement. 2. Monitor showing activity, inquiries, and applications to ensure strong listing performance. 3. Review listing accuracy across marketing platforms including RentFeeder, MLS, and syndication sites. 4. Adjust showing strategies, availability, and marketing details to improve leasing velocity. 5. Conduct periodic property checks for vacant listings to ensure property condition and security. 6. Manage tenant inquiries generated through company marketing channels and self showing platforms. 7. Review applicant activity and monitor screening progress through screening systems. 8. Present qualified applicants to property owners for final approval. 9. Coordinate lease term negotiations and finalize lease terms with property owners. 10. Ensure all required leasing information is accurately entered into company systems prior to lease execution. 11. Provide weekly listing updates to property owners including showing activity, feedback, and recommendations. 12. Communicate pricing adjustments, marketing recommendations, and leasing strategies to improve listing performance. 13. Coordinate with Listing Coordinators to ensure listings are activated accurately and timely. 14. Work with Leasing Inspectors to ensure properties are rent ready and prepared for showings. 15. Coordinate pre move in inspections and ensure all lease execution requirements are met. 16. Confirm required funds, lease documents, and insurance documentation are completed prior to move in. 17. Ensure all leasing activities comply with Fair Housing laws and company policies. 18. Maintain accurate records of owner communication, applicant information, and leasing activity within company systems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements typically include strong customer service skills, organization, familiarity with property management or leasing processes, ability to manage multiple priorities, and proficiency with cloud-based software and office applications. Active Colorado Real Estate License Required. Strong knowledge of computers and technology including cloud-based software and applications. Proficient in Microsoft Office (Word, Excel). Ability to communicate well and provide exceptional customer service. Organized and able to manage multiple priorities. Demonstrate Honesty, Trustworthiness & Accountability. Must have a driver's license, clean driving record and dependable transportation Education and/or Experience High School Diploma, GED, and 3+ years of experience in property management or a related field, with some leadership and supervisory experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear and sit at a desk working on a computer for multiple hours a day. The employee frequently is required to stand for multiple hours a day, climb flights of stairs and drive a vehicle when out in the field. The employee is occasionally required to walk; use hands to handle, or touch objects, tools, or controls when out in the field. Specific vision abilities required by this job include close vision. Work Environment Travel Requirements: 5%-25% of travel required in a 50-100-mile radius around assigned area. Office location: 1658 Cole Boulevard Suite 290, Lakewood, CO 80401 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job in the field, the employee is occasionally exposed to fumes, airborne particles and may be out working in inclement weather. The noise level in the office work environment is usually quiet but can be moderate to loud in the field. Safety Requirements: Law enforcement may be required for specific field visits. RENOSY by Renters Warehouse is an equal opportunity employer and does not discriminate based on race, color, creed, religion, national origin, sex, marital status, disability, age, sexual orientation, and other protected classes.
Job Description Job Description Base Salary: $45,000.00 - $55,000.00 with potential for additional compensation About Us RENOSY by Renters Warehouse is a technology-enabled property management service and platform focused primarily on single-family rental homes and small residential portfolios across the United States. Originally known as Renters Warehouse, the company was rebranded in April 2026 after being acquired by GA Technologies. Summary The Leasing Agent is responsible for managing the performance of active rental listings and executing the tenant placement process from listing activation through lease execution and move in. This role works closely with Listing Coordinators, Leasing Inspectors, Leasing Transaction Coordinators, and centralized leasing teams to ensure properties are marketed effectively, qualified tenants are secured, and property owners receive consistent communication and service. Essential Duties and Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. 1. Own the performance of active rental listings from activation through tenant placement. 2. Monitor showing activity, inquiries, and applications to ensure strong listing performance. 3. Review listing accuracy across marketing platforms including RentFeeder, MLS, and syndication sites. 4. Adjust showing strategies, availability, and marketing details to improve leasing velocity. 5. Conduct periodic property checks for vacant listings to ensure property condition and security. 6. Manage tenant inquiries generated through company marketing channels and self showing platforms. 7. Review applicant activity and monitor screening progress through screening systems. 8. Present qualified applicants to property owners for final approval. 9. Coordinate lease term negotiations and finalize lease terms with property owners. 10. Ensure all required leasing information is accurately entered into company systems prior to lease execution. 11. Provide weekly listing updates to property owners including showing activity, feedback, and recommendations. 12. Communicate pricing adjustments, marketing recommendations, and leasing strategies to improve listing performance. 13. Coordinate with Listing Coordinators to ensure listings are activated accurately and timely. 14. Work with Leasing Inspectors to ensure properties are rent ready and prepared for showings. 15. Coordinate pre move in inspections and ensure all lease execution requirements are met. 16. Confirm required funds, lease documents, and insurance documentation are completed prior to move in. 17. Ensure all leasing activities comply with Fair Housing laws and company policies. 18. Maintain accurate records of owner communication, applicant information, and leasing activity within company systems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements typically include strong customer service skills, organization, familiarity with property management or leasing processes, ability to manage multiple priorities, and proficiency with cloud-based software and office applications. Active Missouri Real Estate License Required. Strong knowledge of computers and technology including cloud-based software and applications. Proficient in Microsoft Office (Word, Excel). Ability to communicate well and provide exceptional customer service. Organized and able to manage multiple priorities. Demonstrate Honesty, Trustworthiness & Accountability. Must have a driver's license, clean driving record and dependable transportation Education and/or Experience High School Diploma, GED, and 3+ years of experience in property management or a related field, with some leadership and supervisory experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear and sit at a desk working on a computer for multiple hours a day. The employee frequently is required to stand for multiple hours a day, climb flights of stairs and drive a vehicle when out in the field. The employee is occasionally required to walk; use hands to handle, or touch objects, tools, or controls when out in the field. Specific vision abilities required by this job include close vision. Work Environment Travel Requirements: 5%-25% of travel required in a 50-100-mile radius around assigned area. Office location: 406 W 75th St Suite A, Kansas City, MO 64114 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job in the field, the employee is occasionally exposed to fumes, airborne particles and may be out working in inclement weather. The noise level in the office work environment is usually quiet but can be moderate to loud in the field. Safety Requirements: Law enforcement may be required for specific field visits. RENOSY by Renters Warehouse is an equal opportunity employer and does not discriminate based on race, color, creed, religion, national origin, sex, marital status, disability, age, sexual orientation, and other protected classes.
09/17/2026
Full time
Job Description Job Description Base Salary: $45,000.00 - $55,000.00 with potential for additional compensation About Us RENOSY by Renters Warehouse is a technology-enabled property management service and platform focused primarily on single-family rental homes and small residential portfolios across the United States. Originally known as Renters Warehouse, the company was rebranded in April 2026 after being acquired by GA Technologies. Summary The Leasing Agent is responsible for managing the performance of active rental listings and executing the tenant placement process from listing activation through lease execution and move in. This role works closely with Listing Coordinators, Leasing Inspectors, Leasing Transaction Coordinators, and centralized leasing teams to ensure properties are marketed effectively, qualified tenants are secured, and property owners receive consistent communication and service. Essential Duties and Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. 1. Own the performance of active rental listings from activation through tenant placement. 2. Monitor showing activity, inquiries, and applications to ensure strong listing performance. 3. Review listing accuracy across marketing platforms including RentFeeder, MLS, and syndication sites. 4. Adjust showing strategies, availability, and marketing details to improve leasing velocity. 5. Conduct periodic property checks for vacant listings to ensure property condition and security. 6. Manage tenant inquiries generated through company marketing channels and self showing platforms. 7. Review applicant activity and monitor screening progress through screening systems. 8. Present qualified applicants to property owners for final approval. 9. Coordinate lease term negotiations and finalize lease terms with property owners. 10. Ensure all required leasing information is accurately entered into company systems prior to lease execution. 11. Provide weekly listing updates to property owners including showing activity, feedback, and recommendations. 12. Communicate pricing adjustments, marketing recommendations, and leasing strategies to improve listing performance. 13. Coordinate with Listing Coordinators to ensure listings are activated accurately and timely. 14. Work with Leasing Inspectors to ensure properties are rent ready and prepared for showings. 15. Coordinate pre move in inspections and ensure all lease execution requirements are met. 16. Confirm required funds, lease documents, and insurance documentation are completed prior to move in. 17. Ensure all leasing activities comply with Fair Housing laws and company policies. 18. Maintain accurate records of owner communication, applicant information, and leasing activity within company systems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements typically include strong customer service skills, organization, familiarity with property management or leasing processes, ability to manage multiple priorities, and proficiency with cloud-based software and office applications. Active Missouri Real Estate License Required. Strong knowledge of computers and technology including cloud-based software and applications. Proficient in Microsoft Office (Word, Excel). Ability to communicate well and provide exceptional customer service. Organized and able to manage multiple priorities. Demonstrate Honesty, Trustworthiness & Accountability. Must have a driver's license, clean driving record and dependable transportation Education and/or Experience High School Diploma, GED, and 3+ years of experience in property management or a related field, with some leadership and supervisory experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear and sit at a desk working on a computer for multiple hours a day. The employee frequently is required to stand for multiple hours a day, climb flights of stairs and drive a vehicle when out in the field. The employee is occasionally required to walk; use hands to handle, or touch objects, tools, or controls when out in the field. Specific vision abilities required by this job include close vision. Work Environment Travel Requirements: 5%-25% of travel required in a 50-100-mile radius around assigned area. Office location: 406 W 75th St Suite A, Kansas City, MO 64114 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job in the field, the employee is occasionally exposed to fumes, airborne particles and may be out working in inclement weather. The noise level in the office work environment is usually quiet but can be moderate to loud in the field. Safety Requirements: Law enforcement may be required for specific field visits. RENOSY by Renters Warehouse is an equal opportunity employer and does not discriminate based on race, color, creed, religion, national origin, sex, marital status, disability, age, sexual orientation, and other protected classes.
Job Description Job Description Base Salary: $45,000.00 - $55,000.00 with potential for additional compensation About Us RENOSY by Renters Warehouse is a technology-enabled property management service and platform focused primarily on single-family rental homes and small residential portfolios across the United States. Originally known as Renters Warehouse, the company was rebranded in April 2026 after being acquired by GA Technologies. Summary The Leasing Agent is responsible for managing the performance of active rental listings and executing the tenant placement process from listing activation through lease execution and move in. This role works closely with Listing Coordinators, Leasing Inspectors, Leasing Transaction Coordinators, and centralized leasing teams to ensure properties are marketed effectively, qualified tenants are secured, and property owners receive consistent communication and service. Essential Duties and Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. 1. Own the performance of active rental listings from activation through tenant placement. 2. Monitor showing activity, inquiries, and applications to ensure strong listing performance. 3. Review listing accuracy across marketing platforms including RentFeeder, MLS, and syndication sites. 4. Adjust showing strategies, availability, and marketing details to improve leasing velocity. 5. Conduct periodic property checks for vacant listings to ensure property condition and security. 6. Manage tenant inquiries generated through company marketing channels and self showing platforms. 7. Review applicant activity and monitor screening progress through screening systems. 8. Present qualified applicants to property owners for final approval. 9. Coordinate lease term negotiations and finalize lease terms with property owners. 10. Ensure all required leasing information is accurately entered into company systems prior to lease execution. 11. Provide weekly listing updates to property owners including showing activity, feedback, and recommendations. 12. Communicate pricing adjustments, marketing recommendations, and leasing strategies to improve listing performance. 13. Coordinate with Listing Coordinators to ensure listings are activated accurately and timely. 14. Work with Leasing Inspectors to ensure properties are rent ready and prepared for showings. 15. Coordinate pre move in inspections and ensure all lease execution requirements are met. 16. Confirm required funds, lease documents, and insurance documentation are completed prior to move in. 17. Ensure all leasing activities comply with Fair Housing laws and company policies. 18. Maintain accurate records of owner communication, applicant information, and leasing activity within company systems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements typically include strong customer service skills, organization, familiarity with property management or leasing processes, ability to manage multiple priorities, and proficiency with cloud-based software and office applications. Active Washington Real Estate License Required. Strong knowledge of computers and technology including cloud-based software and applications. Proficient in Microsoft Office (Word, Excel). Ability to communicate well and provide exceptional customer service. Organized and able to manage multiple priorities. Demonstrate Honesty, Trustworthiness & Accountability. Must have a driver's license, clean driving record and dependable transportation Education and/or Experience High School Diploma, GED, and 3+ years of experience in property management or a related field, with some leadership and supervisory experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear and sit at a desk working on a computer for multiple hours a day. The employee frequently is required to stand for multiple hours a day, climb flights of stairs and drive a vehicle when out in the field. The employee is occasionally required to walk; use hands to handle, or touch objects, tools, or controls when out in the field. Specific vision abilities required by this job include close vision. Work Environment Travel Requirements: 5%-25% of travel required in a 50-100-mile radius around assigned area. Office location: 16300 Christensen Road, Suite 211, Tukwila, WA 98188 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job in the field, the employee is occasionally exposed to fumes, airborne particles and may be out working in inclement weather. The noise level in the office work environment is usually quiet but can be moderate to loud in the field. Safety Requirements: Law enforcement may be required for specific field visits. RENOSY by Renters Warehouse is an equal opportunity employer and does not discriminate based on race, color, creed, religion, national origin, sex, marital status, disability, age, sexual orientation, and other protected classes.
09/17/2026
Full time
Job Description Job Description Base Salary: $45,000.00 - $55,000.00 with potential for additional compensation About Us RENOSY by Renters Warehouse is a technology-enabled property management service and platform focused primarily on single-family rental homes and small residential portfolios across the United States. Originally known as Renters Warehouse, the company was rebranded in April 2026 after being acquired by GA Technologies. Summary The Leasing Agent is responsible for managing the performance of active rental listings and executing the tenant placement process from listing activation through lease execution and move in. This role works closely with Listing Coordinators, Leasing Inspectors, Leasing Transaction Coordinators, and centralized leasing teams to ensure properties are marketed effectively, qualified tenants are secured, and property owners receive consistent communication and service. Essential Duties and Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. 1. Own the performance of active rental listings from activation through tenant placement. 2. Monitor showing activity, inquiries, and applications to ensure strong listing performance. 3. Review listing accuracy across marketing platforms including RentFeeder, MLS, and syndication sites. 4. Adjust showing strategies, availability, and marketing details to improve leasing velocity. 5. Conduct periodic property checks for vacant listings to ensure property condition and security. 6. Manage tenant inquiries generated through company marketing channels and self showing platforms. 7. Review applicant activity and monitor screening progress through screening systems. 8. Present qualified applicants to property owners for final approval. 9. Coordinate lease term negotiations and finalize lease terms with property owners. 10. Ensure all required leasing information is accurately entered into company systems prior to lease execution. 11. Provide weekly listing updates to property owners including showing activity, feedback, and recommendations. 12. Communicate pricing adjustments, marketing recommendations, and leasing strategies to improve listing performance. 13. Coordinate with Listing Coordinators to ensure listings are activated accurately and timely. 14. Work with Leasing Inspectors to ensure properties are rent ready and prepared for showings. 15. Coordinate pre move in inspections and ensure all lease execution requirements are met. 16. Confirm required funds, lease documents, and insurance documentation are completed prior to move in. 17. Ensure all leasing activities comply with Fair Housing laws and company policies. 18. Maintain accurate records of owner communication, applicant information, and leasing activity within company systems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements typically include strong customer service skills, organization, familiarity with property management or leasing processes, ability to manage multiple priorities, and proficiency with cloud-based software and office applications. Active Washington Real Estate License Required. Strong knowledge of computers and technology including cloud-based software and applications. Proficient in Microsoft Office (Word, Excel). Ability to communicate well and provide exceptional customer service. Organized and able to manage multiple priorities. Demonstrate Honesty, Trustworthiness & Accountability. Must have a driver's license, clean driving record and dependable transportation Education and/or Experience High School Diploma, GED, and 3+ years of experience in property management or a related field, with some leadership and supervisory experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear and sit at a desk working on a computer for multiple hours a day. The employee frequently is required to stand for multiple hours a day, climb flights of stairs and drive a vehicle when out in the field. The employee is occasionally required to walk; use hands to handle, or touch objects, tools, or controls when out in the field. Specific vision abilities required by this job include close vision. Work Environment Travel Requirements: 5%-25% of travel required in a 50-100-mile radius around assigned area. Office location: 16300 Christensen Road, Suite 211, Tukwila, WA 98188 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job in the field, the employee is occasionally exposed to fumes, airborne particles and may be out working in inclement weather. The noise level in the office work environment is usually quiet but can be moderate to loud in the field. Safety Requirements: Law enforcement may be required for specific field visits. RENOSY by Renters Warehouse is an equal opportunity employer and does not discriminate based on race, color, creed, religion, national origin, sex, marital status, disability, age, sexual orientation, and other protected classes.
TownePlace Suites Kernersville
Kernersville, North Carolina
Job Description Job Description Guest Services Associate Department - Front Office Reports to - Guest Services Manager What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. You'll be responsible for all front office duties including the activities of the front desk, reservations, guest services, and telephone areas. In addition, you will ensure the proper appearance of the lobby and all public areas, including the breakfast area. Your day-to-day Revenue Financial: Aggressively pursue the hotel's revenue goals and effectively utilize yield management and revenue maximization tools. Constantly suggest new ways to increase room revenue and occupancy. Rates: Aggressively and effectively manage and continuously update rates as per Opal's training and standards. Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities. Profit Effectively support the Guest Services Manager control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and suggest cost saving strategies. Quality Guest Service: Ensure that the hotel meets/exceeds Opal's and Brand standards for guest satisfaction. Leadership Leading: Motivate and support other Guest Services team members and be accountable for set goals. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Opal's Standard Operating Procedures. Requirements High School diploma or higher-level education 1-year Hotel front office experience Must wear appropriate uniform as prescribed by Opal's policy Willing to work flexible hours Flexible attitude to shifts - you may need to work nights, weekends and/or holidays Specific Responsibilities Send a daily end of the shift activity and accomplishment email to the Guest Services Manager (GSM) and a copy to the General Manager. Be proficient on the use of the property management system and facilities management software. Have a good understanding of all hotel operating procedures. Be the warm welcome that kicks off a memorable guest experience Acknowledge Brand rewards members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Comply with all existing and new front office and breakfast area policies and procedures. Comply with and honor the front office staff work schedules. Monitor the front office communications log. Read and initial the front office log on shift start and make appropriate entries at end of shift. Observe Opal's appearance and dress code/uniform policy. Attend daily huddles and weekly departmental meetings. Be proficient on the use of all front office equipment such as credit card machine, copier and fax. Inform the GSM of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift. Process, as assigned, reservations by mail, telephone, fax and central reservation systems referrals. Process, as assigned. reservations received from sales office and other hotel departments. Have complete knowledge of room types and offered rate plans. Fully understand the hotel's franchise policy on guaranteed reservations and no-shows. Process, as assigned, cancellations and modifications to reservations. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Optimum Attributes Effective communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance Open with praise, discrete with criticism Literate and tech-savvy Problem solving skills Performance Standards Performance shall be measured by the following: Budgeted RevPAR MSI Index Guest Satisfaction Index (GSI). The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer
09/16/2026
Full time
Job Description Job Description Guest Services Associate Department - Front Office Reports to - Guest Services Manager What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. You'll be responsible for all front office duties including the activities of the front desk, reservations, guest services, and telephone areas. In addition, you will ensure the proper appearance of the lobby and all public areas, including the breakfast area. Your day-to-day Revenue Financial: Aggressively pursue the hotel's revenue goals and effectively utilize yield management and revenue maximization tools. Constantly suggest new ways to increase room revenue and occupancy. Rates: Aggressively and effectively manage and continuously update rates as per Opal's training and standards. Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities. Profit Effectively support the Guest Services Manager control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and suggest cost saving strategies. Quality Guest Service: Ensure that the hotel meets/exceeds Opal's and Brand standards for guest satisfaction. Leadership Leading: Motivate and support other Guest Services team members and be accountable for set goals. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Opal's Standard Operating Procedures. Requirements High School diploma or higher-level education 1-year Hotel front office experience Must wear appropriate uniform as prescribed by Opal's policy Willing to work flexible hours Flexible attitude to shifts - you may need to work nights, weekends and/or holidays Specific Responsibilities Send a daily end of the shift activity and accomplishment email to the Guest Services Manager (GSM) and a copy to the General Manager. Be proficient on the use of the property management system and facilities management software. Have a good understanding of all hotel operating procedures. Be the warm welcome that kicks off a memorable guest experience Acknowledge Brand rewards members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Comply with all existing and new front office and breakfast area policies and procedures. Comply with and honor the front office staff work schedules. Monitor the front office communications log. Read and initial the front office log on shift start and make appropriate entries at end of shift. Observe Opal's appearance and dress code/uniform policy. Attend daily huddles and weekly departmental meetings. Be proficient on the use of all front office equipment such as credit card machine, copier and fax. Inform the GSM of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift. Process, as assigned, reservations by mail, telephone, fax and central reservation systems referrals. Process, as assigned. reservations received from sales office and other hotel departments. Have complete knowledge of room types and offered rate plans. Fully understand the hotel's franchise policy on guaranteed reservations and no-shows. Process, as assigned, cancellations and modifications to reservations. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Optimum Attributes Effective communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance Open with praise, discrete with criticism Literate and tech-savvy Problem solving skills Performance Standards Performance shall be measured by the following: Budgeted RevPAR MSI Index Guest Satisfaction Index (GSI). The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer
Job Description Job Description Apartment Leasing Consultant Seattle and Surrounding Areas Are you a people-focused professional with apartment leasing experience and a passion for customer service? We're hiring Leasing Consultants to support busy apartment communities throughout Seattle and the surrounding areas. What You'll Do Tour prospective residents and showcase apartment homes and community amenities Respond to leasing inquiries via phone, email, and in person Process rental applications, lease agreements, and resident paperwork Assist with renewals, move-ins, and move-outs Maintain accurate leasing records and resident communications Support resident events and help create a welcoming community atmosphere Utilize property management software for daily leasing activities What We're Looking For Previous apartment leasing experience Strong customer service and sales skills Professional, upbeat, and dependable attitude Ability to multitask in a fast-paced office environment Experience with Yardi, RentCafe, Entrata, CRM, and similar software Strong communication and organizational skills Why You'll Love This Opportunity Weekly pay Flexible schedules Opportunities with established apartment communities Temp-to-hire potential Fast hiring process Supportive staffing team dedicated to your success If you're an experienced Leasing Consultant or looking to grow your career in property management, we'd love to connect with you. Apply today to get started! Career Strategies is an Equal Opportunity Employer , considering qualified applicants in accordance with applicable federal, state, and local laws, including those with criminal histories, in a manner consistent with local hiring ordinances.
09/16/2026
Full time
Job Description Job Description Apartment Leasing Consultant Seattle and Surrounding Areas Are you a people-focused professional with apartment leasing experience and a passion for customer service? We're hiring Leasing Consultants to support busy apartment communities throughout Seattle and the surrounding areas. What You'll Do Tour prospective residents and showcase apartment homes and community amenities Respond to leasing inquiries via phone, email, and in person Process rental applications, lease agreements, and resident paperwork Assist with renewals, move-ins, and move-outs Maintain accurate leasing records and resident communications Support resident events and help create a welcoming community atmosphere Utilize property management software for daily leasing activities What We're Looking For Previous apartment leasing experience Strong customer service and sales skills Professional, upbeat, and dependable attitude Ability to multitask in a fast-paced office environment Experience with Yardi, RentCafe, Entrata, CRM, and similar software Strong communication and organizational skills Why You'll Love This Opportunity Weekly pay Flexible schedules Opportunities with established apartment communities Temp-to-hire potential Fast hiring process Supportive staffing team dedicated to your success If you're an experienced Leasing Consultant or looking to grow your career in property management, we'd love to connect with you. Apply today to get started! Career Strategies is an Equal Opportunity Employer , considering qualified applicants in accordance with applicable federal, state, and local laws, including those with criminal histories, in a manner consistent with local hiring ordinances.
Job Description Job Description Apartment Leasing Consultant Seattle and Surrounding Areas Are you a people-focused professional with apartment leasing experience and a passion for customer service? We're hiring Leasing Consultants to support busy apartment communities throughout Seattle and the surrounding areas. What You'll Do Tour prospective residents and showcase apartment homes and community amenities Respond to leasing inquiries via phone, email, and in person Process rental applications, lease agreements, and resident paperwork Assist with renewals, move-ins, and move-outs Maintain accurate leasing records and resident communications Support resident events and help create a welcoming community atmosphere Utilize property management software for daily leasing activities What We're Looking For Previous apartment leasing experience Strong customer service and sales skills Professional, upbeat, and dependable attitude Ability to multitask in a fast-paced office environment Experience with Yardi, RentCafe, Entrata, CRM, and similar software Strong communication and organizational skills Why You'll Love This Opportunity Weekly pay Flexible schedules Opportunities with established apartment communities Temp-to-hire potential Fast hiring process Supportive staffing team dedicated to your success If you're an experienced Leasing Consultant or looking to grow your career in property management, we'd love to connect with you. Apply today to get started! Career Strategies is an Equal Opportunity Employer , considering qualified applicants in accordance with applicable federal, state, and local laws, including those with criminal histories, in a manner consistent with local hiring ordinances.
09/16/2026
Full time
Job Description Job Description Apartment Leasing Consultant Seattle and Surrounding Areas Are you a people-focused professional with apartment leasing experience and a passion for customer service? We're hiring Leasing Consultants to support busy apartment communities throughout Seattle and the surrounding areas. What You'll Do Tour prospective residents and showcase apartment homes and community amenities Respond to leasing inquiries via phone, email, and in person Process rental applications, lease agreements, and resident paperwork Assist with renewals, move-ins, and move-outs Maintain accurate leasing records and resident communications Support resident events and help create a welcoming community atmosphere Utilize property management software for daily leasing activities What We're Looking For Previous apartment leasing experience Strong customer service and sales skills Professional, upbeat, and dependable attitude Ability to multitask in a fast-paced office environment Experience with Yardi, RentCafe, Entrata, CRM, and similar software Strong communication and organizational skills Why You'll Love This Opportunity Weekly pay Flexible schedules Opportunities with established apartment communities Temp-to-hire potential Fast hiring process Supportive staffing team dedicated to your success If you're an experienced Leasing Consultant or looking to grow your career in property management, we'd love to connect with you. Apply today to get started! Career Strategies is an Equal Opportunity Employer , considering qualified applicants in accordance with applicable federal, state, and local laws, including those with criminal histories, in a manner consistent with local hiring ordinances.
Job Description Job Description Guest Services Associate Department - Front Office Reports to - Guest Services Manager What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. You'll be responsible for all front office duties including the activities of the front desk, reservations, guest services, and telephone areas. In addition, you will ensure the proper appearance of the lobby and all public areas, including the breakfast area. Your day-to-day Revenue Financial: Aggressively pursue the hotel's revenue goals and effectively utilize yield management and revenue maximization tools. Constantly suggest new ways to increase room revenue and occupancy. Rates: Aggressively and effectively manage and continuously update rates as per Opal's training and standards. Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities. Profit Effectively support the Guest Services Manager control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and suggest cost saving strategies. Quality Guest Service: Ensure that the hotel meets/exceeds Opal's and Brand standards for guest satisfaction. Leadership Leading: Motivate and support other Guest Services team members and be accountable for set goals. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Opal's Standard Operating Procedures. Requirements High School diploma or higher-level education 1-year Hotel front office experience Must wear appropriate uniform as prescribed by Opal's policy Willing to work flexible hours Flexible attitude to shifts - you may need to work nights, weekends and/or holidays Specific Responsibilities Send a daily end of the shift activity and accomplishment email to the Guest Services Manager (GSM) and a copy to the General Manager. Be proficient on the use of the property management system and facilities management software. Have a good understanding of all hotel operating procedures. Be the warm welcome that kicks off a memorable guest experience Acknowledge Brand rewards members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Comply with all existing and new front office and breakfast area policies and procedures. Comply with and honor the front office staff work schedules. Monitor the front office communications log. Read and initial the front office log on shift start and make appropriate entries at end of shift. Observe Opal's appearance and dress code/uniform policy. Attend daily huddles and weekly departmental meetings. Be proficient on the use of all front office equipment such as credit card machine, copier and fax. Inform the GSM of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift. Process, as assigned, reservations by mail, telephone, fax and central reservation systems referrals. Process, as assigned. reservations received from sales office and other hotel departments. Have complete knowledge of room types and offered rate plans. Fully understand the hotel's franchise policy on guaranteed reservations and no-shows. Process, as assigned, cancellations and modifications to reservations. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Optimum Attributes Effective communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance Open with praise, discrete with criticism Literate and tech-savvy Problem solving skills Performance Standards Performance shall be measured by the following: Budgeted RevPAR MSI Index Guest Satisfaction Index (GSI). The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer
09/16/2026
Full time
Job Description Job Description Guest Services Associate Department - Front Office Reports to - Guest Services Manager What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. You'll be responsible for all front office duties including the activities of the front desk, reservations, guest services, and telephone areas. In addition, you will ensure the proper appearance of the lobby and all public areas, including the breakfast area. Your day-to-day Revenue Financial: Aggressively pursue the hotel's revenue goals and effectively utilize yield management and revenue maximization tools. Constantly suggest new ways to increase room revenue and occupancy. Rates: Aggressively and effectively manage and continuously update rates as per Opal's training and standards. Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities. Profit Effectively support the Guest Services Manager control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and suggest cost saving strategies. Quality Guest Service: Ensure that the hotel meets/exceeds Opal's and Brand standards for guest satisfaction. Leadership Leading: Motivate and support other Guest Services team members and be accountable for set goals. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Opal's Standard Operating Procedures. Requirements High School diploma or higher-level education 1-year Hotel front office experience Must wear appropriate uniform as prescribed by Opal's policy Willing to work flexible hours Flexible attitude to shifts - you may need to work nights, weekends and/or holidays Specific Responsibilities Send a daily end of the shift activity and accomplishment email to the Guest Services Manager (GSM) and a copy to the General Manager. Be proficient on the use of the property management system and facilities management software. Have a good understanding of all hotel operating procedures. Be the warm welcome that kicks off a memorable guest experience Acknowledge Brand rewards members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Comply with all existing and new front office and breakfast area policies and procedures. Comply with and honor the front office staff work schedules. Monitor the front office communications log. Read and initial the front office log on shift start and make appropriate entries at end of shift. Observe Opal's appearance and dress code/uniform policy. Attend daily huddles and weekly departmental meetings. Be proficient on the use of all front office equipment such as credit card machine, copier and fax. Inform the GSM of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift. Process, as assigned, reservations by mail, telephone, fax and central reservation systems referrals. Process, as assigned. reservations received from sales office and other hotel departments. Have complete knowledge of room types and offered rate plans. Fully understand the hotel's franchise policy on guaranteed reservations and no-shows. Process, as assigned, cancellations and modifications to reservations. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Optimum Attributes Effective communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance Open with praise, discrete with criticism Literate and tech-savvy Problem solving skills Performance Standards Performance shall be measured by the following: Budgeted RevPAR MSI Index Guest Satisfaction Index (GSI). The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer
Job Description Job Description Guest Services Associate Department - Front Office Reports to - Guest Services Manager What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. You'll be responsible for all front office duties including the activities of the front desk, reservations, guest services, and telephone areas. In addition, you will ensure the proper appearance of the lobby and all public areas, including the breakfast area. Your day-to-day Revenue Financial: Aggressively pursue the hotel's revenue goals and effectively utilize yield management and revenue maximization tools. Constantly suggest new ways to increase room revenue and occupancy. Rates: Aggressively and effectively manage and continuously update rates as per Opal's training and standards. Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities. Profit Effectively support the Guest Services Manager control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and suggest cost saving strategies. Quality Guest Service: Ensure that the hotel meets/exceeds Opal's and Brand standards for guest satisfaction. Leadership Leading: Motivate and support other Guest Services team members and be accountable for set goals. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Opal's Standard Operating Procedures. Requirements High School diploma or higher-level education 1-year Hotel front office experience Must wear appropriate uniform as prescribed by Opal's policy Willing to work flexible hours Flexible attitude to shifts - you may need to work nights, weekends and/or holidays Specific Responsibilities Send a daily end of the shift activity and accomplishment email to the Guest Services Manager (GSM) and a copy to the General Manager. Be proficient on the use of the property management system and facilities management software. Have a good understanding of all hotel operating procedures. Be the warm welcome that kicks off a memorable guest experience Acknowledge Brand rewards members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Comply with all existing and new front office and breakfast area policies and procedures. Comply with and honor the front office staff work schedules. Monitor the front office communications log. Read and initial the front office log on shift start and make appropriate entries at end of shift. Observe Opal's appearance and dress code/uniform policy. Attend daily huddles and weekly departmental meetings. Be proficient on the use of all front office equipment such as credit card machine, copier and fax. Inform the GSM of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift. Process, as assigned, reservations by mail, telephone, fax and central reservation systems referrals. Process, as assigned. reservations received from sales office and other hotel departments. Have complete knowledge of room types and offered rate plans. Fully understand the hotel's franchise policy on guaranteed reservations and no-shows. Process, as assigned, cancellations and modifications to reservations. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Optimum Attributes Effective communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance Open with praise, discrete with criticism Literate and tech-savvy Problem solving skills Performance Standards Performance shall be measured by the following: Budgeted RevPAR MSI Index Guest Satisfaction Index (GSI). The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer
09/16/2026
Full time
Job Description Job Description Guest Services Associate Department - Front Office Reports to - Guest Services Manager What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. You'll be responsible for all front office duties including the activities of the front desk, reservations, guest services, and telephone areas. In addition, you will ensure the proper appearance of the lobby and all public areas, including the breakfast area. Your day-to-day Revenue Financial: Aggressively pursue the hotel's revenue goals and effectively utilize yield management and revenue maximization tools. Constantly suggest new ways to increase room revenue and occupancy. Rates: Aggressively and effectively manage and continuously update rates as per Opal's training and standards. Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities. Profit Effectively support the Guest Services Manager control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and suggest cost saving strategies. Quality Guest Service: Ensure that the hotel meets/exceeds Opal's and Brand standards for guest satisfaction. Leadership Leading: Motivate and support other Guest Services team members and be accountable for set goals. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Opal's Standard Operating Procedures. Requirements High School diploma or higher-level education 1-year Hotel front office experience Must wear appropriate uniform as prescribed by Opal's policy Willing to work flexible hours Flexible attitude to shifts - you may need to work nights, weekends and/or holidays Specific Responsibilities Send a daily end of the shift activity and accomplishment email to the Guest Services Manager (GSM) and a copy to the General Manager. Be proficient on the use of the property management system and facilities management software. Have a good understanding of all hotel operating procedures. Be the warm welcome that kicks off a memorable guest experience Acknowledge Brand rewards members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Comply with all existing and new front office and breakfast area policies and procedures. Comply with and honor the front office staff work schedules. Monitor the front office communications log. Read and initial the front office log on shift start and make appropriate entries at end of shift. Observe Opal's appearance and dress code/uniform policy. Attend daily huddles and weekly departmental meetings. Be proficient on the use of all front office equipment such as credit card machine, copier and fax. Inform the GSM of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift. Process, as assigned, reservations by mail, telephone, fax and central reservation systems referrals. Process, as assigned. reservations received from sales office and other hotel departments. Have complete knowledge of room types and offered rate plans. Fully understand the hotel's franchise policy on guaranteed reservations and no-shows. Process, as assigned, cancellations and modifications to reservations. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Optimum Attributes Effective communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance Open with praise, discrete with criticism Literate and tech-savvy Problem solving skills Performance Standards Performance shall be measured by the following: Budgeted RevPAR MSI Index Guest Satisfaction Index (GSI). The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer
Job Description Job Description Guest Services Associate Department - Front Office Reports to - Guest Services Manager What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. You'll be responsible for all front office duties including the activities of the front desk, reservations, guest services, and telephone areas. In addition, you will ensure the proper appearance of the lobby and all public areas, including the breakfast area. Your day-to-day Revenue Financial: Aggressively pursue the hotel's revenue goals and effectively utilize yield management and revenue maximization tools. Constantly suggest new ways to increase room revenue and occupancy. Rates: Aggressively and effectively manage and continuously update rates as per Opal's training and standards. Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities. Profit Effectively support the Guest Services Manager control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and suggest cost saving strategies. Quality Guest Service: Ensure that the hotel meets/exceeds Opal's and Brand standards for guest satisfaction. Leadership Leading: Motivate and support other Guest Services team members and be accountable for set goals. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Opal's Standard Operating Procedures. Requirements High School diploma or higher-level education 1-year Hotel front office experience Must wear appropriate uniform as prescribed by Opal's policy Willing to work flexible hours Flexible attitude to shifts - you may need to work nights, weekends and/or holidays Specific Responsibilities Send a daily end of the shift activity and accomplishment email to the Guest Services Manager (GSM) and a copy to the General Manager. Be proficient on the use of the property management system and facilities management software. Have a good understanding of all hotel operating procedures. Be the warm welcome that kicks off a memorable guest experience Acknowledge Brand rewards members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Comply with all existing and new front office and breakfast area policies and procedures. Comply with and honor the front office staff work schedules. Monitor the front office communications log. Read and initial the front office log on shift start and make appropriate entries at end of shift. Observe Opal's appearance and dress code/uniform policy. Attend daily huddles and weekly departmental meetings. Be proficient on the use of all front office equipment such as credit card machine, copier and fax. Inform the GSM of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift. Process, as assigned, reservations by mail, telephone, fax and central reservation systems referrals. Process, as assigned. reservations received from sales office and other hotel departments. Have complete knowledge of room types and offered rate plans. Fully understand the hotel's franchise policy on guaranteed reservations and no-shows. Process, as assigned, cancellations and modifications to reservations. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Optimum Attributes Effective communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance Open with praise, discrete with criticism Literate and tech-savvy Problem solving skills Performance Standards Performance shall be measured by the following: Budgeted RevPAR MSI Index Guest Satisfaction Index (GSI). The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer
09/16/2026
Full time
Job Description Job Description Guest Services Associate Department - Front Office Reports to - Guest Services Manager What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. You'll be responsible for all front office duties including the activities of the front desk, reservations, guest services, and telephone areas. In addition, you will ensure the proper appearance of the lobby and all public areas, including the breakfast area. Your day-to-day Revenue Financial: Aggressively pursue the hotel's revenue goals and effectively utilize yield management and revenue maximization tools. Constantly suggest new ways to increase room revenue and occupancy. Rates: Aggressively and effectively manage and continuously update rates as per Opal's training and standards. Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities. Profit Effectively support the Guest Services Manager control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and suggest cost saving strategies. Quality Guest Service: Ensure that the hotel meets/exceeds Opal's and Brand standards for guest satisfaction. Leadership Leading: Motivate and support other Guest Services team members and be accountable for set goals. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Opal's Standard Operating Procedures. Requirements High School diploma or higher-level education 1-year Hotel front office experience Must wear appropriate uniform as prescribed by Opal's policy Willing to work flexible hours Flexible attitude to shifts - you may need to work nights, weekends and/or holidays Specific Responsibilities Send a daily end of the shift activity and accomplishment email to the Guest Services Manager (GSM) and a copy to the General Manager. Be proficient on the use of the property management system and facilities management software. Have a good understanding of all hotel operating procedures. Be the warm welcome that kicks off a memorable guest experience Acknowledge Brand rewards members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Comply with all existing and new front office and breakfast area policies and procedures. Comply with and honor the front office staff work schedules. Monitor the front office communications log. Read and initial the front office log on shift start and make appropriate entries at end of shift. Observe Opal's appearance and dress code/uniform policy. Attend daily huddles and weekly departmental meetings. Be proficient on the use of all front office equipment such as credit card machine, copier and fax. Inform the GSM of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift. Process, as assigned, reservations by mail, telephone, fax and central reservation systems referrals. Process, as assigned. reservations received from sales office and other hotel departments. Have complete knowledge of room types and offered rate plans. Fully understand the hotel's franchise policy on guaranteed reservations and no-shows. Process, as assigned, cancellations and modifications to reservations. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Optimum Attributes Effective communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance Open with praise, discrete with criticism Literate and tech-savvy Problem solving skills Performance Standards Performance shall be measured by the following: Budgeted RevPAR MSI Index Guest Satisfaction Index (GSI). The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer
Hampton Inn & Suites Wilson
Wilson, North Carolina
Job Description Job Description Guest Services Associate Department - Front Office Reports to - Guest Services Manager What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. You'll be responsible for all front office duties including the activities of the front desk, reservations, guest services, and telephone areas. In addition, you will ensure the proper appearance of the lobby and all public areas, including the breakfast area. Your day-to-day Revenue Financial: Aggressively pursue the hotel's revenue goals and effectively utilize yield management and revenue maximization tools. Constantly suggest new ways to increase room revenue and occupancy. Rates: Aggressively and effectively manage and continuously update rates as per Opal's training and standards. Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities. Profit Effectively support the Guest Services Manager control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and suggest cost saving strategies. Quality Guest Service: Ensure that the hotel meets/exceeds Opal's and Brand standards for guest satisfaction. Leadership Leading: Motivate and support other Guest Services team members and be accountable for set goals. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Opal's Standard Operating Procedures. Requirements High School diploma or higher-level education 1-year Hotel front office experience Must wear appropriate uniform as prescribed by Opal's policy Willing to work flexible hours Flexible attitude to shifts - you may need to work nights, weekends and/or holidays Specific Responsibilities Send a daily end of the shift activity and accomplishment email to the Guest Services Manager (GSM) and a copy to the General Manager. Be proficient on the use of the property management system and facilities management software. Have a good understanding of all hotel operating procedures. Be the warm welcome that kicks off a memorable guest experience Acknowledge Brand rewards members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Comply with all existing and new front office and breakfast area policies and procedures. Comply with and honor the front office staff work schedules. Monitor the front office communications log. Read and initial the front office log on shift start and make appropriate entries at end of shift. Observe Opal's appearance and dress code/uniform policy. Attend daily huddles and weekly departmental meetings. Be proficient on the use of all front office equipment such as credit card machine, copier and fax. Inform the GSM of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift. Process, as assigned, reservations by mail, telephone, fax and central reservation systems referrals. Process, as assigned. reservations received from sales office and other hotel departments. Have complete knowledge of room types and offered rate plans. Fully understand the hotel's franchise policy on guaranteed reservations and no-shows. Process, as assigned, cancellations and modifications to reservations. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Optimum Attributes Effective communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance Open with praise, discrete with criticism Literate and tech-savvy Problem solving skills Performance Standards Performance shall be measured by the following: Budgeted RevPAR MSI Index Guest Satisfaction Index (GSI). The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer
09/16/2026
Full time
Job Description Job Description Guest Services Associate Department - Front Office Reports to - Guest Services Manager What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. You'll be responsible for all front office duties including the activities of the front desk, reservations, guest services, and telephone areas. In addition, you will ensure the proper appearance of the lobby and all public areas, including the breakfast area. Your day-to-day Revenue Financial: Aggressively pursue the hotel's revenue goals and effectively utilize yield management and revenue maximization tools. Constantly suggest new ways to increase room revenue and occupancy. Rates: Aggressively and effectively manage and continuously update rates as per Opal's training and standards. Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities. Profit Effectively support the Guest Services Manager control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and suggest cost saving strategies. Quality Guest Service: Ensure that the hotel meets/exceeds Opal's and Brand standards for guest satisfaction. Leadership Leading: Motivate and support other Guest Services team members and be accountable for set goals. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Opal's Standard Operating Procedures. Requirements High School diploma or higher-level education 1-year Hotel front office experience Must wear appropriate uniform as prescribed by Opal's policy Willing to work flexible hours Flexible attitude to shifts - you may need to work nights, weekends and/or holidays Specific Responsibilities Send a daily end of the shift activity and accomplishment email to the Guest Services Manager (GSM) and a copy to the General Manager. Be proficient on the use of the property management system and facilities management software. Have a good understanding of all hotel operating procedures. Be the warm welcome that kicks off a memorable guest experience Acknowledge Brand rewards members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Comply with all existing and new front office and breakfast area policies and procedures. Comply with and honor the front office staff work schedules. Monitor the front office communications log. Read and initial the front office log on shift start and make appropriate entries at end of shift. Observe Opal's appearance and dress code/uniform policy. Attend daily huddles and weekly departmental meetings. Be proficient on the use of all front office equipment such as credit card machine, copier and fax. Inform the GSM of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift. Process, as assigned, reservations by mail, telephone, fax and central reservation systems referrals. Process, as assigned. reservations received from sales office and other hotel departments. Have complete knowledge of room types and offered rate plans. Fully understand the hotel's franchise policy on guaranteed reservations and no-shows. Process, as assigned, cancellations and modifications to reservations. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Optimum Attributes Effective communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance Open with praise, discrete with criticism Literate and tech-savvy Problem solving skills Performance Standards Performance shall be measured by the following: Budgeted RevPAR MSI Index Guest Satisfaction Index (GSI). The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer
Holiday Inn Express Blowing Rock
Blowing Rock, North Carolina
Job Description Job Description Guest Services Associate Department - Front Office Reports to - Guest Services Manager What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. You'll be responsible for all front office duties including the activities of the front desk, reservations, guest services, and telephone areas. In addition, you will ensure the proper appearance of the lobby and all public areas, including the breakfast area. Your day-to-day Revenue Financial: Aggressively pursue the hotel's revenue goals and effectively utilize yield management and revenue maximization tools. Constantly suggest new ways to increase room revenue and occupancy. Rates: Aggressively and effectively manage and continuously update rates as per Opal's training and standards. Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities. Profit Effectively support the Guest Services Manager control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and suggest cost saving strategies. Quality Guest Service: Ensure that the hotel meets/exceeds Opal's and Brand standards for guest satisfaction. Leadership Leading: Motivate and support other Guest Services team members and be accountable for set goals. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Opal's Standard Operating Procedures. Requirements High School diploma or higher-level education 1-year Hotel front office experience Must wear appropriate uniform as prescribed by Opal's policy Willing to work flexible hours Flexible attitude to shifts - you may need to work nights, weekends and/or holidays Specific Responsibilities Send a daily end of the shift activity and accomplishment email to the Guest Services Manager (GSM) and a copy to the General Manager. Be proficient on the use of the property management system and facilities management software. Have a good understanding of all hotel operating procedures. Be the warm welcome that kicks off a memorable guest experience Acknowledge Brand rewards members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Comply with all existing and new front office and breakfast area policies and procedures. Comply with and honor the front office staff work schedules. Monitor the front office communications log. Read and initial the front office log on shift start and make appropriate entries at end of shift. Observe Opal's appearance and dress code/uniform policy. Attend daily huddles and weekly departmental meetings. Be proficient on the use of all front office equipment such as credit card machine, copier and fax. Inform the GSM of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift. Process, as assigned, reservations by mail, telephone, fax and central reservation systems referrals. Process, as assigned. reservations received from sales office and other hotel departments. Have complete knowledge of room types and offered rate plans. Fully understand the hotel's franchise policy on guaranteed reservations and no-shows. Process, as assigned, cancellations and modifications to reservations. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Optimum Attributes Effective communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance Open with praise, discrete with criticism Literate and tech-savvy Problem solving skills Performance Standards Performance shall be measured by the following: Budgeted RevPAR MSI Index Guest Satisfaction Index (GSI). The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer
09/16/2026
Full time
Job Description Job Description Guest Services Associate Department - Front Office Reports to - Guest Services Manager What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. You'll be responsible for all front office duties including the activities of the front desk, reservations, guest services, and telephone areas. In addition, you will ensure the proper appearance of the lobby and all public areas, including the breakfast area. Your day-to-day Revenue Financial: Aggressively pursue the hotel's revenue goals and effectively utilize yield management and revenue maximization tools. Constantly suggest new ways to increase room revenue and occupancy. Rates: Aggressively and effectively manage and continuously update rates as per Opal's training and standards. Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities. Profit Effectively support the Guest Services Manager control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and suggest cost saving strategies. Quality Guest Service: Ensure that the hotel meets/exceeds Opal's and Brand standards for guest satisfaction. Leadership Leading: Motivate and support other Guest Services team members and be accountable for set goals. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Opal's Standard Operating Procedures. Requirements High School diploma or higher-level education 1-year Hotel front office experience Must wear appropriate uniform as prescribed by Opal's policy Willing to work flexible hours Flexible attitude to shifts - you may need to work nights, weekends and/or holidays Specific Responsibilities Send a daily end of the shift activity and accomplishment email to the Guest Services Manager (GSM) and a copy to the General Manager. Be proficient on the use of the property management system and facilities management software. Have a good understanding of all hotel operating procedures. Be the warm welcome that kicks off a memorable guest experience Acknowledge Brand rewards members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Comply with all existing and new front office and breakfast area policies and procedures. Comply with and honor the front office staff work schedules. Monitor the front office communications log. Read and initial the front office log on shift start and make appropriate entries at end of shift. Observe Opal's appearance and dress code/uniform policy. Attend daily huddles and weekly departmental meetings. Be proficient on the use of all front office equipment such as credit card machine, copier and fax. Inform the GSM of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift. Process, as assigned, reservations by mail, telephone, fax and central reservation systems referrals. Process, as assigned. reservations received from sales office and other hotel departments. Have complete knowledge of room types and offered rate plans. Fully understand the hotel's franchise policy on guaranteed reservations and no-shows. Process, as assigned, cancellations and modifications to reservations. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Optimum Attributes Effective communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance Open with praise, discrete with criticism Literate and tech-savvy Problem solving skills Performance Standards Performance shall be measured by the following: Budgeted RevPAR MSI Index Guest Satisfaction Index (GSI). The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer
Job Description Job Description Guest Services Associate Department - Front Office Reports to - Guest Services Manager What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. You'll be responsible for all front office duties including the activities of the front desk, reservations, guest services, and telephone areas. In addition, you will ensure the proper appearance of the lobby and all public areas, including the breakfast area. Your day-to-day Revenue Financial: Aggressively pursue the hotel's revenue goals and effectively utilize yield management and revenue maximization tools. Constantly suggest new ways to increase room revenue and occupancy. Rates: Aggressively and effectively manage and continuously update rates as per Opal's training and standards. Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities. Profit Effectively support the Guest Services Manager control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and suggest cost saving strategies. Quality Guest Service: Ensure that the hotel meets/exceeds Opal's and Brand standards for guest satisfaction. Leadership Leading: Motivate and support other Guest Services team members and be accountable for set goals. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Opal's Standard Operating Procedures. Requirements High School diploma or higher-level education 1-year Hotel front office experience Must wear appropriate uniform as prescribed by Opal's policy Willing to work flexible hours Flexible attitude to shifts - you may need to work nights, weekends and/or holidays Specific Responsibilities Send a daily end of the shift activity and accomplishment email to the Guest Services Manager (GSM) and a copy to the General Manager. Be proficient on the use of the property management system and facilities management software. Have a good understanding of all hotel operating procedures. Be the warm welcome that kicks off a memorable guest experience Acknowledge Brand rewards members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Comply with all existing and new front office and breakfast area policies and procedures. Comply with and honor the front office staff work schedules. Monitor the front office communications log. Read and initial the front office log on shift start and make appropriate entries at end of shift. Observe Opal's appearance and dress code/uniform policy. Attend daily huddles and weekly departmental meetings. Be proficient on the use of all front office equipment such as credit card machine, copier and fax. Inform the GSM of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift. Process, as assigned, reservations by mail, telephone, fax and central reservation systems referrals. Process, as assigned. reservations received from sales office and other hotel departments. Have complete knowledge of room types and offered rate plans. Fully understand the hotel's franchise policy on guaranteed reservations and no-shows. Process, as assigned, cancellations and modifications to reservations. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Optimum Attributes Effective communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance Open with praise, discrete with criticism Literate and tech-savvy Problem solving skills Performance Standards Performance shall be measured by the following: Budgeted RevPAR MSI Index Guest Satisfaction Index (GSI). The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer
09/16/2026
Full time
Job Description Job Description Guest Services Associate Department - Front Office Reports to - Guest Services Manager What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. You'll be responsible for all front office duties including the activities of the front desk, reservations, guest services, and telephone areas. In addition, you will ensure the proper appearance of the lobby and all public areas, including the breakfast area. Your day-to-day Revenue Financial: Aggressively pursue the hotel's revenue goals and effectively utilize yield management and revenue maximization tools. Constantly suggest new ways to increase room revenue and occupancy. Rates: Aggressively and effectively manage and continuously update rates as per Opal's training and standards. Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities. Profit Effectively support the Guest Services Manager control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and suggest cost saving strategies. Quality Guest Service: Ensure that the hotel meets/exceeds Opal's and Brand standards for guest satisfaction. Leadership Leading: Motivate and support other Guest Services team members and be accountable for set goals. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Opal's Standard Operating Procedures. Requirements High School diploma or higher-level education 1-year Hotel front office experience Must wear appropriate uniform as prescribed by Opal's policy Willing to work flexible hours Flexible attitude to shifts - you may need to work nights, weekends and/or holidays Specific Responsibilities Send a daily end of the shift activity and accomplishment email to the Guest Services Manager (GSM) and a copy to the General Manager. Be proficient on the use of the property management system and facilities management software. Have a good understanding of all hotel operating procedures. Be the warm welcome that kicks off a memorable guest experience Acknowledge Brand rewards members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Comply with all existing and new front office and breakfast area policies and procedures. Comply with and honor the front office staff work schedules. Monitor the front office communications log. Read and initial the front office log on shift start and make appropriate entries at end of shift. Observe Opal's appearance and dress code/uniform policy. Attend daily huddles and weekly departmental meetings. Be proficient on the use of all front office equipment such as credit card machine, copier and fax. Inform the GSM of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively. Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift. Process, as assigned, reservations by mail, telephone, fax and central reservation systems referrals. Process, as assigned. reservations received from sales office and other hotel departments. Have complete knowledge of room types and offered rate plans. Fully understand the hotel's franchise policy on guaranteed reservations and no-shows. Process, as assigned, cancellations and modifications to reservations. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Optimum Attributes Effective communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance Open with praise, discrete with criticism Literate and tech-savvy Problem solving skills Performance Standards Performance shall be measured by the following: Budgeted RevPAR MSI Index Guest Satisfaction Index (GSI). The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer
Job Description Job Description Apartment Leasing Consultant - (Temp-to-Hire!) Ready to take your leasing career to the next level? Career Strategies is looking for a high-energy Apartment Leasing Consultant to join a thriving apartment community. If you love working with people, have a knack for sales, and enjoy helping others find the perfect home - this is the job for you! Position: Apartment Leasing Consultant Hours: Monday - Friday 8:00 AM - 5:00 PM Type: Temp-to-Hire (with growth potential!) What You'll Be Doing: Showcasing apartments and turning prospects into happy residents Building strong relationships with residents and ensuring top-notch service Handling calls, emails, and administrative tasks with ease Supporting the property management team with resident and vendor relations What We're Looking For: Previous apartment leasing experience preferred Outgoing, positive, and professional personality Strong sales and customer service background Organized multitasker with great computer skills (Outlook, Word, Excel) A motivated go-getter who's ready to shine Why You'll Love This Opportunity: Get your foot in the door with a leading property management company Temp-to-hire role with real career growth potential Work with a supportive, energetic team All candidates will be background screened and must be eligible to work in the US. Equal Opportunity Employer
09/15/2026
Full time
Job Description Job Description Apartment Leasing Consultant - (Temp-to-Hire!) Ready to take your leasing career to the next level? Career Strategies is looking for a high-energy Apartment Leasing Consultant to join a thriving apartment community. If you love working with people, have a knack for sales, and enjoy helping others find the perfect home - this is the job for you! Position: Apartment Leasing Consultant Hours: Monday - Friday 8:00 AM - 5:00 PM Type: Temp-to-Hire (with growth potential!) What You'll Be Doing: Showcasing apartments and turning prospects into happy residents Building strong relationships with residents and ensuring top-notch service Handling calls, emails, and administrative tasks with ease Supporting the property management team with resident and vendor relations What We're Looking For: Previous apartment leasing experience preferred Outgoing, positive, and professional personality Strong sales and customer service background Organized multitasker with great computer skills (Outlook, Word, Excel) A motivated go-getter who's ready to shine Why You'll Love This Opportunity: Get your foot in the door with a leading property management company Temp-to-hire role with real career growth potential Work with a supportive, energetic team All candidates will be background screened and must be eligible to work in the US. Equal Opportunity Employer
Blake And Alder Property Management
Portland, Oregon
Job Description Job Description Leasing Agent Blake & Alder Property Management Location: Portland, Oregon / Portland Metro Area Position: Full-Time Bilingual English/Spanish: Strongly preferred and a major plus About Blake & Alder Blake & Alder Property Management is a growing, boutique property management company serving residential, multifamily, and commercial properties throughout the Portland metro area. Our philosophy is simple: Dedicated to quality, committed to community. We believe great property management starts with great people, strong communication, and a commitment to delivering results for both our residents and property owners. We're looking for a motivated, outgoing, and results-driven Leasing Agent to join our growing team. The Position The Leasing Agent is responsible for helping turn vacant properties into occupied homes. This is not just an administrative leasing position. We are looking for someone who enjoys sales, people, marketing, follow-up, and closing. You'll be responsible for managing prospective residents from their first inquiry through showing, application, approval, and move-in. Our ideal Leasing Agent understands that every day a property sits vacant matters. You'll work closely with our property managers, maintenance team, and leadership to ensure properties are rent-ready, marketed effectively, shown professionally, and leased as quickly as possible. Key Responsibilities Leasing & Sales Respond quickly and professionally to prospective resident inquiries. Conduct property tours and confidently present the benefits of our available homes and communities. Build rapport with prospective residents and help them identify properties that meet their needs. Consistently follow up with leads after inquiries and showings. Maintain an active leasing pipeline from initial inquiry through move-in. Assist applicants throughout the application process. Communicate application status and next steps in accordance with company policies. Prepare and coordinate lease documentation and move-in requirements. Meet established leasing, occupancy, and response-time goals. Help reduce vacancy days across the Blake & Alder portfolio. Property Marketing Ensure available properties are accurately and professionally marketed. Review listings for correct rent, deposits, amenities, photos, descriptions, availability dates, and property information. Coordinate updated photos and marketing materials when needed. Monitor listing performance and identify properties that are receiving insufficient inquiries or showings. Provide feedback to management regarding pricing, property condition, applicant feedback, and market response. Assist with social media and other creative leasing strategies when appropriate. Showings & Property Readiness Conduct in-person and self-guided showing coordination as applicable. Maintain strong knowledge of all actively marketed properties. Regularly inspect vacant units to ensure they are clean, secure, presentable, and ready to show. Immediately report maintenance, cleaning, landscaping, safety, or presentation issues. Coordinate with the maintenance team regarding rent-ready timelines. Confirm utilities, keys, lockboxes, signage, and property access are ready before marketing and showings. Applicant & Resident Experience Provide a welcoming, professional experience from first inquiry through move-in. Clearly explain the application and leasing process. Maintain consistent communication with approved applicants before move-in. Coordinate move-in dates and required documentation with the property management team. Assist with move-in preparation and resident onboarding. Help create a smooth handoff from the leasing department to the property management team. Leasing Administration & Compliance Maintain accurate prospect, showing, application, and leasing records. Properly document communication and activity within company systems. Follow Blake & Alder's established screening and leasing criteria consistently. Maintain confidentiality of applicant and resident information. Follow all applicable federal, state, and local Fair Housing requirements. Follow Portland and Oregon requirements related to rental advertising, applications, screening, and leasing. Never make unauthorized promises, exceptions, or representations regarding approval, screening, lease terms, or property conditions. What We're Looking For Our ideal candidate: Is naturally outgoing and comfortable talking with new people. Has a strong sales mentality without sacrificing customer service. Understands the importance of follow-up. Is organized and able to manage multiple prospects and properties simultaneously. Communicates professionally by phone, email, text, and in person. Is comfortable working independently in the field. Takes ownership instead of waiting to be told what needs to happen. Notices when a listing isn't performing and asks why. Is comfortable receiving goals and being accountable for results. Can professionally handle objections and difficult conversations. Is comfortable learning property management and leasing technology. Has reliable transportation and the ability to travel between properties throughout the Portland metro area. Experience Previous experience in leasing, property management, real estate, hospitality, customer service, or sales is preferred. However, we're willing to train the right person. A candidate with a strong sales background, excellent communication skills, and the ability to learn quickly may be a better fit for Blake & Alder than someone with years of leasing experience who isn't motivated to close. Bilingual English/Spanish candidates are strongly encouraged to apply. How We Measure Success Success in this position isn't measured by simply conducting showings. We look at: Lead response time Number of qualified showings Showing-to-application conversion Application-to-lease conversion Vacancy days Occupancy Follow-up consistency Accuracy of listings and leasing documentation Resident experience Communication with the property management and maintenance teams When something isn't leasing, we expect our Leasing Agent to help us understand why and work with the team to develop a solution. The Blake & Alder Leasing Mentality Every vacant unit has a story. Maybe the price isn't right. Maybe the photos aren't working. Maybe the unit isn't showing well. Maybe we're responding too slowly. Maybe prospects aren't being followed up with. Our leasing team doesn't simply wait for applications to come in. We actively work the vacancy until it becomes an occupied home. Why Blake & Alder? Blake & Alder is growing, and this position has the opportunity to grow with us. We're building a leasing operation that combines technology and systems with something increasingly rare in property management: actual human connection. You'll work alongside property managers, maintenance professionals, administrative staff, and company leadership while helping shape how our leasing department operates as our portfolio continues to expand. We're looking for someone who wants more than a desk job. We're looking for someone who wants to build, sell, solve problems, and grow with the company. Blake & Alder Property Management Dedicated to quality, committed to community. Blake & Alder Property Management is an equal opportunity employer. We value a diverse and inclusive workplace and consider qualified applicants without regard to protected characteristics under applicable law.
09/15/2026
Full time
Job Description Job Description Leasing Agent Blake & Alder Property Management Location: Portland, Oregon / Portland Metro Area Position: Full-Time Bilingual English/Spanish: Strongly preferred and a major plus About Blake & Alder Blake & Alder Property Management is a growing, boutique property management company serving residential, multifamily, and commercial properties throughout the Portland metro area. Our philosophy is simple: Dedicated to quality, committed to community. We believe great property management starts with great people, strong communication, and a commitment to delivering results for both our residents and property owners. We're looking for a motivated, outgoing, and results-driven Leasing Agent to join our growing team. The Position The Leasing Agent is responsible for helping turn vacant properties into occupied homes. This is not just an administrative leasing position. We are looking for someone who enjoys sales, people, marketing, follow-up, and closing. You'll be responsible for managing prospective residents from their first inquiry through showing, application, approval, and move-in. Our ideal Leasing Agent understands that every day a property sits vacant matters. You'll work closely with our property managers, maintenance team, and leadership to ensure properties are rent-ready, marketed effectively, shown professionally, and leased as quickly as possible. Key Responsibilities Leasing & Sales Respond quickly and professionally to prospective resident inquiries. Conduct property tours and confidently present the benefits of our available homes and communities. Build rapport with prospective residents and help them identify properties that meet their needs. Consistently follow up with leads after inquiries and showings. Maintain an active leasing pipeline from initial inquiry through move-in. Assist applicants throughout the application process. Communicate application status and next steps in accordance with company policies. Prepare and coordinate lease documentation and move-in requirements. Meet established leasing, occupancy, and response-time goals. Help reduce vacancy days across the Blake & Alder portfolio. Property Marketing Ensure available properties are accurately and professionally marketed. Review listings for correct rent, deposits, amenities, photos, descriptions, availability dates, and property information. Coordinate updated photos and marketing materials when needed. Monitor listing performance and identify properties that are receiving insufficient inquiries or showings. Provide feedback to management regarding pricing, property condition, applicant feedback, and market response. Assist with social media and other creative leasing strategies when appropriate. Showings & Property Readiness Conduct in-person and self-guided showing coordination as applicable. Maintain strong knowledge of all actively marketed properties. Regularly inspect vacant units to ensure they are clean, secure, presentable, and ready to show. Immediately report maintenance, cleaning, landscaping, safety, or presentation issues. Coordinate with the maintenance team regarding rent-ready timelines. Confirm utilities, keys, lockboxes, signage, and property access are ready before marketing and showings. Applicant & Resident Experience Provide a welcoming, professional experience from first inquiry through move-in. Clearly explain the application and leasing process. Maintain consistent communication with approved applicants before move-in. Coordinate move-in dates and required documentation with the property management team. Assist with move-in preparation and resident onboarding. Help create a smooth handoff from the leasing department to the property management team. Leasing Administration & Compliance Maintain accurate prospect, showing, application, and leasing records. Properly document communication and activity within company systems. Follow Blake & Alder's established screening and leasing criteria consistently. Maintain confidentiality of applicant and resident information. Follow all applicable federal, state, and local Fair Housing requirements. Follow Portland and Oregon requirements related to rental advertising, applications, screening, and leasing. Never make unauthorized promises, exceptions, or representations regarding approval, screening, lease terms, or property conditions. What We're Looking For Our ideal candidate: Is naturally outgoing and comfortable talking with new people. Has a strong sales mentality without sacrificing customer service. Understands the importance of follow-up. Is organized and able to manage multiple prospects and properties simultaneously. Communicates professionally by phone, email, text, and in person. Is comfortable working independently in the field. Takes ownership instead of waiting to be told what needs to happen. Notices when a listing isn't performing and asks why. Is comfortable receiving goals and being accountable for results. Can professionally handle objections and difficult conversations. Is comfortable learning property management and leasing technology. Has reliable transportation and the ability to travel between properties throughout the Portland metro area. Experience Previous experience in leasing, property management, real estate, hospitality, customer service, or sales is preferred. However, we're willing to train the right person. A candidate with a strong sales background, excellent communication skills, and the ability to learn quickly may be a better fit for Blake & Alder than someone with years of leasing experience who isn't motivated to close. Bilingual English/Spanish candidates are strongly encouraged to apply. How We Measure Success Success in this position isn't measured by simply conducting showings. We look at: Lead response time Number of qualified showings Showing-to-application conversion Application-to-lease conversion Vacancy days Occupancy Follow-up consistency Accuracy of listings and leasing documentation Resident experience Communication with the property management and maintenance teams When something isn't leasing, we expect our Leasing Agent to help us understand why and work with the team to develop a solution. The Blake & Alder Leasing Mentality Every vacant unit has a story. Maybe the price isn't right. Maybe the photos aren't working. Maybe the unit isn't showing well. Maybe we're responding too slowly. Maybe prospects aren't being followed up with. Our leasing team doesn't simply wait for applications to come in. We actively work the vacancy until it becomes an occupied home. Why Blake & Alder? Blake & Alder is growing, and this position has the opportunity to grow with us. We're building a leasing operation that combines technology and systems with something increasingly rare in property management: actual human connection. You'll work alongside property managers, maintenance professionals, administrative staff, and company leadership while helping shape how our leasing department operates as our portfolio continues to expand. We're looking for someone who wants more than a desk job. We're looking for someone who wants to build, sell, solve problems, and grow with the company. Blake & Alder Property Management Dedicated to quality, committed to community. Blake & Alder Property Management is an equal opportunity employer. We value a diverse and inclusive workplace and consider qualified applicants without regard to protected characteristics under applicable law.