Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time Location: Petoskey, MI. Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: Provides exceptional service as the first point of contact for customers. Takes orders, answers questions, handles complaints and troubleshoots problems. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Assists all internal and external customers in a professional manner. Maintain a positive, empathetic and professional attitude toward customers at all times. Receives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services. Coordinates home equipment service request with Dispatch for prompt delivery. Engage in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed. Provide customers with product and service information. Maintain current knowledge on Medicare, Medicaid and third party payor sources for equipment. Verifies medical necessity, insurance coverage and physician orders for all insurance-assigned services. Follows policy and work instructions to ensure the Billing Department has the correct paperwork to complete insurance. Understanding and striving to meet or exceed department metrics while providing excellent customer service. Making sales or recommendations for products or services that may complement client needs, as applicable. Other duties as assigned by management. Retail Greets customers as they enter the store. Keeps the showroom and the shelf inventory clean, rotated and in order. QUALIFICATIONS To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High school diploma or general education degree (GED). 6 months of relevant customer service experience preferred. Skills & Abilities Excellent interpersonal, written and oral communication skills. Customer service orientation Attention to detail Good data entry skills Proficiency with computers, with strong typing skills Ability to work in a fast paced environment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. Call Center/PAP/Supply departments require frequent seating behind a computer with frequent typing. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 lbs., 50 lbs. for retail. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at . IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law. Powered by JazzHR PIabcac-4375
09/17/2026
Full time
Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time Location: Petoskey, MI. Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: Provides exceptional service as the first point of contact for customers. Takes orders, answers questions, handles complaints and troubleshoots problems. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Assists all internal and external customers in a professional manner. Maintain a positive, empathetic and professional attitude toward customers at all times. Receives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services. Coordinates home equipment service request with Dispatch for prompt delivery. Engage in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed. Provide customers with product and service information. Maintain current knowledge on Medicare, Medicaid and third party payor sources for equipment. Verifies medical necessity, insurance coverage and physician orders for all insurance-assigned services. Follows policy and work instructions to ensure the Billing Department has the correct paperwork to complete insurance. Understanding and striving to meet or exceed department metrics while providing excellent customer service. Making sales or recommendations for products or services that may complement client needs, as applicable. Other duties as assigned by management. Retail Greets customers as they enter the store. Keeps the showroom and the shelf inventory clean, rotated and in order. QUALIFICATIONS To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High school diploma or general education degree (GED). 6 months of relevant customer service experience preferred. Skills & Abilities Excellent interpersonal, written and oral communication skills. Customer service orientation Attention to detail Good data entry skills Proficiency with computers, with strong typing skills Ability to work in a fast paced environment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. Call Center/PAP/Supply departments require frequent seating behind a computer with frequent typing. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 lbs., 50 lbs. for retail. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at . IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law. Powered by JazzHR PIabcac-4375
Position Title: Personal Banker - Non-Lending Reports To:Location President Classification: Non-Exempt Revised:May 2026 Scope: Reporting to the Location President, the Personal Banker is responsible for assisting with the daily operations of the location, helping to lead lending and business development initiatives of the location, and assisting with the supervision of location staff. The quality and nature of this leadership will result in meeting the needs of the customers, staff and bank while achieving both the short and long-term goals of the bank. The Personal Banker is responsible for assisting with public relations and generation of new business in accordance with the goals and objectives of the bank. Represents the bank in the local community through active participation in community affairs. Accountabilities: Business Development: 30% This position will be familiar with all bank offerings. This person will refer customers to the appropriate department for service and cross-sell customers to other banking services. This may include a referral to the WMG or cross-selling deposit products, investment products, insurance products or any other product the customer may be a candidate for. Support the overall location sales effort. Direct sales goals may be established by management for such items as IRA's, HSA's, CD's, ATM cards, direct deposit, automated banking, or referrals for other bank products. Must help attract prospects to the bank. This person will make calls on specific prospects. Responsible for generating new consumer loans and mortgage loans for the bank. This will include soliciting new business relationships and strengthening relationships with existing customers. Location Administration: 30% Support the atmosphere within the location that attains and maintains a high level of morale and embraces our Vision, Mission, Values and Service Standards. Assist with training staff, implementing, and ensuring all bank policies and procedures are known and followed at the location. Provide leadership for location specific promotions and initiatives. Ensure that the properties and facilities are kept in accordance with bank standards for appearance, cleanliness, and safety. Supervision: 30% Directly manage a team of professionals and assume responsibility for implementation of tactics in their area of responsibility. Assist with the selection and motivation of staff and help develop a culture that will help determine the effectiveness of the staff in getting their respective jobs accomplished. Will develop tactics to ensure implementation of the bank's strategic direction. These tactics can include goals for growth, products, staff, and the like. Will ensure implementation of the tactics through assigning responsibility and developing the tracking needed to ensure that desired results are achieved and ensure that the staff is achieving their individual goals. Other: 10% Active involvement in key community, banking and civic organizations and activities, as appropriate, to represent the bank in the community. As part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities as assigned. Competencies: A daptability: Able to adjust quickly to different work situations and remain composed under pressure and in stressful situations. Must embrace change and see change as an opportunity. Must be willing to express and support management's ideas to affected staff. Consider themselves as part of a larger bank team and help build teamwork. Attention to Detail: Regard for all important details to assure accuracy in every transaction performed; detect errors; follow through on corrections and details. Able to develop personal tracking/reminder systems to ensure that important activities are not missed. Financial Analysis: Must clearly understand all aspects of accounting and finance in a community bank environment. This includes understanding reconcilement, general ledger, budgeting, and pricing along with the ability to understand numbers and use those skills as they pertain to loans and the loan underwriting process. Negotiation and Sales Skills: Must understand the concepts of negotiating and sales as it pertains to selling financial service products in a community bank. Must be able to cross sell customers and make referrals to other areas of the bank. Must be able to develop a "win-win" approach to problem solving with customers. Oral/Written Communication: The ability to express and to communicate thoughts and ideas in a professional, clear and concise manner, both orally and in written form to a variety of audiences and to all levels of staff. Must be willing to express and support management's ideas to affected staff. Professionalism: Projects a positive image of the bank to all internal and external customers at all times along with the ability to work well with others. Helps to build and promote teamwork. Promotes the bank's image of a supportive corporate citizen within the community. Fiduciary responsibility for safekeeping confidential and sensitive information requires ethics and professionalism beyond reproach. Supervision: Offers proper training and coaching for new and current employees and set and measure performance standards. Must be able to set targets, develop action plans, provide feedback and praise/discipline as warranted and be able to motivate staff using both monetary and non-monetary rewards to recognize good performance and meet the goals that have been developed. Must have the ability to resolve personnel issues and conflicts that arise in such a way that maintains a positive work environment. Consider themselves as part of a larger bank team and help build teamwork. Time and Work Management: The capacity to manage one's work, outline overall project plans, determine necessary steps for its completion and delegation of tasks to the appropriate staff to ensure the project is finished accurately, on time and within budget. Must have the ability to set targets, develop action plans, and measure results against the defined target goals. The ability to prioritize tasks to make the best use of time for high priority tasks is vital. Makes prudent decisions; creates policies and procedures; provides managerial direction and leadership at a high level of accountability. Seeks opportunities to develop personal abilities. Education and Special Requirements: Four-year degree in business administration or related experience along with three to five years of prior sales experience. Previous supervisory experience preferred. This job requires skills needed in a typical office environment. This includes computer skills, communications skills, as well as utilization of office equipment. Internal: BAI Courses: All Staff, Personal/Retail/Ag Banker, Real Estate (if applicable) Physical Requirements: Prolonged periods of working on a computer. Occasionally lift and carry up to 15-25 pounds (e.g., coin bags, office supplies). Ability to remain in a stationary position (e.g., standing or sitting) for extended periods. Frequent use of hands and fingers for data entry, handling cash, and operating office equipment. Visual acuity to read documents, computer screens, and currency. Manual dexterity for typing and handling paperwork. Occasional travel to client sites or bank locations (if applicable). Position Title: Lead Customer Service Representative Reports to: Location President Classification:Non-Exempt Revised: June 2026 Scope: The Lead Customer Service Representative position is responsible for demonstrating excellent customer service in accordance with bank's core values, supervise, schedule, and lead the location CSR team. Greet and assist customers in a friendly and timely manner via telephone, email and in person. Handle daily transactions such as checking and savings deposits, withdrawals, payments, advances, purchases, balancing, etc., while ensuring a positive interaction with customers. Have a working knowledge of bank products and services and cross sell when appropriate. The Lead CSR is responsible for understanding the daily routines of the department and assists the other CSRs or departments with duties as needed. Maintain a complete understanding of regulatory and compliance policies and procedures. Must be able to work flexible hours and days & responsible for fulfillment of all job accountabilities. In addition, the Lead CSR will assist the customer in financial planning. This may include opening new deposit accounts such checking, savings, CDs, IRAs, safe deposit boxes as well as many other additional products such as debit cards, online banking, mobile banking, e-statements, direct deposit, etc. Accountabilities: Business Development: 50 % Responsible for opening all deposit type products for both consumers and businesses, such as checking savings and CDs, and HSAs. Responsible for certain maintenance functions for both CIF level and Account level while adhering to limitations and standards set by management. Responsible to cross-sell other bank products as opportunities arise. Perform auditing duties to ensure all standards and requirements are met. . click apply for full job details
09/17/2026
Full time
Position Title: Personal Banker - Non-Lending Reports To:Location President Classification: Non-Exempt Revised:May 2026 Scope: Reporting to the Location President, the Personal Banker is responsible for assisting with the daily operations of the location, helping to lead lending and business development initiatives of the location, and assisting with the supervision of location staff. The quality and nature of this leadership will result in meeting the needs of the customers, staff and bank while achieving both the short and long-term goals of the bank. The Personal Banker is responsible for assisting with public relations and generation of new business in accordance with the goals and objectives of the bank. Represents the bank in the local community through active participation in community affairs. Accountabilities: Business Development: 30% This position will be familiar with all bank offerings. This person will refer customers to the appropriate department for service and cross-sell customers to other banking services. This may include a referral to the WMG or cross-selling deposit products, investment products, insurance products or any other product the customer may be a candidate for. Support the overall location sales effort. Direct sales goals may be established by management for such items as IRA's, HSA's, CD's, ATM cards, direct deposit, automated banking, or referrals for other bank products. Must help attract prospects to the bank. This person will make calls on specific prospects. Responsible for generating new consumer loans and mortgage loans for the bank. This will include soliciting new business relationships and strengthening relationships with existing customers. Location Administration: 30% Support the atmosphere within the location that attains and maintains a high level of morale and embraces our Vision, Mission, Values and Service Standards. Assist with training staff, implementing, and ensuring all bank policies and procedures are known and followed at the location. Provide leadership for location specific promotions and initiatives. Ensure that the properties and facilities are kept in accordance with bank standards for appearance, cleanliness, and safety. Supervision: 30% Directly manage a team of professionals and assume responsibility for implementation of tactics in their area of responsibility. Assist with the selection and motivation of staff and help develop a culture that will help determine the effectiveness of the staff in getting their respective jobs accomplished. Will develop tactics to ensure implementation of the bank's strategic direction. These tactics can include goals for growth, products, staff, and the like. Will ensure implementation of the tactics through assigning responsibility and developing the tracking needed to ensure that desired results are achieved and ensure that the staff is achieving their individual goals. Other: 10% Active involvement in key community, banking and civic organizations and activities, as appropriate, to represent the bank in the community. As part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities as assigned. Competencies: A daptability: Able to adjust quickly to different work situations and remain composed under pressure and in stressful situations. Must embrace change and see change as an opportunity. Must be willing to express and support management's ideas to affected staff. Consider themselves as part of a larger bank team and help build teamwork. Attention to Detail: Regard for all important details to assure accuracy in every transaction performed; detect errors; follow through on corrections and details. Able to develop personal tracking/reminder systems to ensure that important activities are not missed. Financial Analysis: Must clearly understand all aspects of accounting and finance in a community bank environment. This includes understanding reconcilement, general ledger, budgeting, and pricing along with the ability to understand numbers and use those skills as they pertain to loans and the loan underwriting process. Negotiation and Sales Skills: Must understand the concepts of negotiating and sales as it pertains to selling financial service products in a community bank. Must be able to cross sell customers and make referrals to other areas of the bank. Must be able to develop a "win-win" approach to problem solving with customers. Oral/Written Communication: The ability to express and to communicate thoughts and ideas in a professional, clear and concise manner, both orally and in written form to a variety of audiences and to all levels of staff. Must be willing to express and support management's ideas to affected staff. Professionalism: Projects a positive image of the bank to all internal and external customers at all times along with the ability to work well with others. Helps to build and promote teamwork. Promotes the bank's image of a supportive corporate citizen within the community. Fiduciary responsibility for safekeeping confidential and sensitive information requires ethics and professionalism beyond reproach. Supervision: Offers proper training and coaching for new and current employees and set and measure performance standards. Must be able to set targets, develop action plans, provide feedback and praise/discipline as warranted and be able to motivate staff using both monetary and non-monetary rewards to recognize good performance and meet the goals that have been developed. Must have the ability to resolve personnel issues and conflicts that arise in such a way that maintains a positive work environment. Consider themselves as part of a larger bank team and help build teamwork. Time and Work Management: The capacity to manage one's work, outline overall project plans, determine necessary steps for its completion and delegation of tasks to the appropriate staff to ensure the project is finished accurately, on time and within budget. Must have the ability to set targets, develop action plans, and measure results against the defined target goals. The ability to prioritize tasks to make the best use of time for high priority tasks is vital. Makes prudent decisions; creates policies and procedures; provides managerial direction and leadership at a high level of accountability. Seeks opportunities to develop personal abilities. Education and Special Requirements: Four-year degree in business administration or related experience along with three to five years of prior sales experience. Previous supervisory experience preferred. This job requires skills needed in a typical office environment. This includes computer skills, communications skills, as well as utilization of office equipment. Internal: BAI Courses: All Staff, Personal/Retail/Ag Banker, Real Estate (if applicable) Physical Requirements: Prolonged periods of working on a computer. Occasionally lift and carry up to 15-25 pounds (e.g., coin bags, office supplies). Ability to remain in a stationary position (e.g., standing or sitting) for extended periods. Frequent use of hands and fingers for data entry, handling cash, and operating office equipment. Visual acuity to read documents, computer screens, and currency. Manual dexterity for typing and handling paperwork. Occasional travel to client sites or bank locations (if applicable). Position Title: Lead Customer Service Representative Reports to: Location President Classification:Non-Exempt Revised: June 2026 Scope: The Lead Customer Service Representative position is responsible for demonstrating excellent customer service in accordance with bank's core values, supervise, schedule, and lead the location CSR team. Greet and assist customers in a friendly and timely manner via telephone, email and in person. Handle daily transactions such as checking and savings deposits, withdrawals, payments, advances, purchases, balancing, etc., while ensuring a positive interaction with customers. Have a working knowledge of bank products and services and cross sell when appropriate. The Lead CSR is responsible for understanding the daily routines of the department and assists the other CSRs or departments with duties as needed. Maintain a complete understanding of regulatory and compliance policies and procedures. Must be able to work flexible hours and days & responsible for fulfillment of all job accountabilities. In addition, the Lead CSR will assist the customer in financial planning. This may include opening new deposit accounts such checking, savings, CDs, IRAs, safe deposit boxes as well as many other additional products such as debit cards, online banking, mobile banking, e-statements, direct deposit, etc. Accountabilities: Business Development: 50 % Responsible for opening all deposit type products for both consumers and businesses, such as checking savings and CDs, and HSAs. Responsible for certain maintenance functions for both CIF level and Account level while adhering to limitations and standards set by management. Responsible to cross-sell other bank products as opportunities arise. Perform auditing duties to ensure all standards and requirements are met. . click apply for full job details
About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. Overview: The Manager, Inside Sales provides strategic direction and leadership to the Inside Sales team, driving revenue growth and ensuring high-quality customer interactions. This role focuses on developing and executing sales strategies, optimizing team performance, and fostering collaboration across departments. The Manager, Inside Sales plays a critical role in expanding USS's market presence and ensuring the success of sales initiatives. Responsibilities: Sales Performance Strategy Develop and implement targeted sales strategies to drive revenue growth. Provide competitive market assessments, sales training, and pricing support. Collaborate with marketing and advertising teams to promote USS products and services. Set individual sales quotas, track performance, and implement corrective actions when necessary. Monitor and analyze sales performance data to identify trends and opportunities. Oversee inbound and outbound sales activities to maximize efficiency and customer satisfaction. Capture, grow, and retain books of business. Team Leadership & Development Hire, train, and develop Inside Sales Account Executives to ensure continuous improvement. Sales Leadership Team Oversight: Provide guidance to Sales Supervisors on account growth strategies, pipeline development, and customer engagement best practices. Training & Development: Facilitate ongoing training programs for Supervisors and Account Executives to enhance their ability to coach Account Executives on consultative selling and relationship management. Conduct regular call monitoring, performance audits, and coaching sessions. Process & Operational Efficiency Process Optimization: Monitor team workflows and implement strategies to improve efficiency in managing pipelines, account retention, and lead conversion. Ensure accuracy and consistency of all sales data within CRM and sales management systems. Oversee and approve payroll system entries for the team. Customer & Cross-Functional Department Collaboration Customer Focus: Act as an escalation point for customer concerns while ensuring the team delivers exceptional service to retain and expand existing accounts. Resolve complex pricing and contract issues to support sales efforts. Partner with other departments to address internal operational challenges and asset coordination. Perform additional duties as assigned. SUPERVISOR RESPONSIBILITIES This position has supervisory responsibilities. Qualifications: EDUCATION Associate degree from two-year college or technical school or a combination of relevant education and experience. EXPERIENCE 5 years of sales experience. 3 years of supervisory experience in call center/inside sales field and/or training or equivalent combination of education and experience. ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES Proven ability to build and maintain strong customer relationships, drive business growth, and collaborate cross -functionally. Advanced proficiency in Microsoft Office and CRM platforms, with Salesforce experience preferred. Expertise in value-based selling, sales strategy execution, and differentiating USS offerings. Strong analytical skills to interpret sales data and adjust strategies accordingly. Exceptional leadership, coaching, and communication abilities to develop high-performing teams and secure long-term contracts. High adaptability, problem-solving skills, and a results-oriented mindset to navigate dynamic sales environments and exceed targets. Physical Requirements: Sit while answering phones or reply to emails Use hands and fingers to handle, control or feel objects tools or controls Repeat the same movements when entering data See details of objects that are less than a few feet away Speak clearly so listeners can understand Understand the speech of another person Focus on one source of sound and ignore others Hear sounds and recognize the difference between them See differences between colors, shades and brightness Benefit Summary: All full-time employees working an average of 30 hours or more per week are eligible for the following benefits: Holiday & Paid Time Off (pro-rated for Part-Time employees) Medical/Pharmacy Dental Vision Employer-Paid Short-Term Disability Employer-Paid Employee Basic Life & Accidental Death and Dismemberment Voluntary Employee Life & Accidental Death and Dismemberment Voluntary Spousal Life Voluntary Dependent Life Hospital Indemnity, Accident and Critical Illness Commuter/Transit Account Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Health Savings Account 401(k) with employer match Employer-Paid Employee Assistance Program (EAP) Employee Discounts Salary Range: $62,600.00 - $94,000.00 / year Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement: Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver's license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements. United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
09/17/2026
Full time
About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. Overview: The Manager, Inside Sales provides strategic direction and leadership to the Inside Sales team, driving revenue growth and ensuring high-quality customer interactions. This role focuses on developing and executing sales strategies, optimizing team performance, and fostering collaboration across departments. The Manager, Inside Sales plays a critical role in expanding USS's market presence and ensuring the success of sales initiatives. Responsibilities: Sales Performance Strategy Develop and implement targeted sales strategies to drive revenue growth. Provide competitive market assessments, sales training, and pricing support. Collaborate with marketing and advertising teams to promote USS products and services. Set individual sales quotas, track performance, and implement corrective actions when necessary. Monitor and analyze sales performance data to identify trends and opportunities. Oversee inbound and outbound sales activities to maximize efficiency and customer satisfaction. Capture, grow, and retain books of business. Team Leadership & Development Hire, train, and develop Inside Sales Account Executives to ensure continuous improvement. Sales Leadership Team Oversight: Provide guidance to Sales Supervisors on account growth strategies, pipeline development, and customer engagement best practices. Training & Development: Facilitate ongoing training programs for Supervisors and Account Executives to enhance their ability to coach Account Executives on consultative selling and relationship management. Conduct regular call monitoring, performance audits, and coaching sessions. Process & Operational Efficiency Process Optimization: Monitor team workflows and implement strategies to improve efficiency in managing pipelines, account retention, and lead conversion. Ensure accuracy and consistency of all sales data within CRM and sales management systems. Oversee and approve payroll system entries for the team. Customer & Cross-Functional Department Collaboration Customer Focus: Act as an escalation point for customer concerns while ensuring the team delivers exceptional service to retain and expand existing accounts. Resolve complex pricing and contract issues to support sales efforts. Partner with other departments to address internal operational challenges and asset coordination. Perform additional duties as assigned. SUPERVISOR RESPONSIBILITIES This position has supervisory responsibilities. Qualifications: EDUCATION Associate degree from two-year college or technical school or a combination of relevant education and experience. EXPERIENCE 5 years of sales experience. 3 years of supervisory experience in call center/inside sales field and/or training or equivalent combination of education and experience. ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES Proven ability to build and maintain strong customer relationships, drive business growth, and collaborate cross -functionally. Advanced proficiency in Microsoft Office and CRM platforms, with Salesforce experience preferred. Expertise in value-based selling, sales strategy execution, and differentiating USS offerings. Strong analytical skills to interpret sales data and adjust strategies accordingly. Exceptional leadership, coaching, and communication abilities to develop high-performing teams and secure long-term contracts. High adaptability, problem-solving skills, and a results-oriented mindset to navigate dynamic sales environments and exceed targets. Physical Requirements: Sit while answering phones or reply to emails Use hands and fingers to handle, control or feel objects tools or controls Repeat the same movements when entering data See details of objects that are less than a few feet away Speak clearly so listeners can understand Understand the speech of another person Focus on one source of sound and ignore others Hear sounds and recognize the difference between them See differences between colors, shades and brightness Benefit Summary: All full-time employees working an average of 30 hours or more per week are eligible for the following benefits: Holiday & Paid Time Off (pro-rated for Part-Time employees) Medical/Pharmacy Dental Vision Employer-Paid Short-Term Disability Employer-Paid Employee Basic Life & Accidental Death and Dismemberment Voluntary Employee Life & Accidental Death and Dismemberment Voluntary Spousal Life Voluntary Dependent Life Hospital Indemnity, Accident and Critical Illness Commuter/Transit Account Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Health Savings Account 401(k) with employer match Employer-Paid Employee Assistance Program (EAP) Employee Discounts Salary Range: $62,600.00 - $94,000.00 / year Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement: Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver's license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements. United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
Job Description Job Description Foreman / General Foreman Location Racine County, Wisconsin Shift Day shift with 7:30 AM start. Expected 58 to 60 hours per week with overtime as project needs require. Pay Range $58.76 to $71.89 per hour plus union benefits. Classifications Foreman and General Foreman. Job Description We are hiring Foremen and General Foremen for a large-scale data center construction project in Racine County, Wisconsin. This is a leadership opportunity for experienced electrical professionals who can run crews, coordinate field execution, support schedule goals, and maintain safety and quality on a high-volume project. Key Responsibilities Lead electrical crews performing installation, layout, wire pulling, terminations, testing, and punch-list work. Plan daily work, assign tasks, track productivity, and coordinate material and tool needs. Read and interpret drawings, specifications, schedules, and work packages. Coordinate with project management, safety teams, general contractor representatives, and other trades. Coach journeymen, apprentices, and CW/CE workers while enforcing safety and quality expectations. Maintain field documentation, manpower updates, and progress reporting as needed. Requirements Foreman: typically 8 to 15+ years of electrical construction experience with crew leadership. General Foreman: typically 10 to 20+ years of electrical construction experience with multi-crew leadership. Valid Wisconsin journeyman or master-level electrical license preferred or required depending on assignment. OSHA 30 preferred. OSHA 10 required at minimum before working onsite. Strong communication, planning, scheduling, and conflict-resolution skills. Data center, industrial, mission-critical, large commercial, switchgear, generator, UPS, or high-volume construction experience is strongly preferred. Benefits Union benefit package, including health and welfare coverage. Retirement benefits, pension, and annuity components where applicable. High-overtime project environment with long-term opportunity. Leadership visibility on a major Wisconsin data center build.
09/17/2026
Full time
Job Description Job Description Foreman / General Foreman Location Racine County, Wisconsin Shift Day shift with 7:30 AM start. Expected 58 to 60 hours per week with overtime as project needs require. Pay Range $58.76 to $71.89 per hour plus union benefits. Classifications Foreman and General Foreman. Job Description We are hiring Foremen and General Foremen for a large-scale data center construction project in Racine County, Wisconsin. This is a leadership opportunity for experienced electrical professionals who can run crews, coordinate field execution, support schedule goals, and maintain safety and quality on a high-volume project. Key Responsibilities Lead electrical crews performing installation, layout, wire pulling, terminations, testing, and punch-list work. Plan daily work, assign tasks, track productivity, and coordinate material and tool needs. Read and interpret drawings, specifications, schedules, and work packages. Coordinate with project management, safety teams, general contractor representatives, and other trades. Coach journeymen, apprentices, and CW/CE workers while enforcing safety and quality expectations. Maintain field documentation, manpower updates, and progress reporting as needed. Requirements Foreman: typically 8 to 15+ years of electrical construction experience with crew leadership. General Foreman: typically 10 to 20+ years of electrical construction experience with multi-crew leadership. Valid Wisconsin journeyman or master-level electrical license preferred or required depending on assignment. OSHA 30 preferred. OSHA 10 required at minimum before working onsite. Strong communication, planning, scheduling, and conflict-resolution skills. Data center, industrial, mission-critical, large commercial, switchgear, generator, UPS, or high-volume construction experience is strongly preferred. Benefits Union benefit package, including health and welfare coverage. Retirement benefits, pension, and annuity components where applicable. High-overtime project environment with long-term opportunity. Leadership visibility on a major Wisconsin data center build.
Job Description Job Description Foreman / General Foreman Location Port Washington, Wisconsin Shift Day shift with 7:30 AM start. Expected 58 to 60 hours per week with overtime as project needs require. Pay Range $67.76 to $70.39 per hour plus union benefits. Classifications Foreman and General Foreman. Job Description We are hiring Foremen and General Foremen for a large-scale data center construction project in Port Washington, Wisconsin. This is a leadership opportunity for experienced electrical professionals who can manage crews, coordinate workflow, support schedule goals, and maintain safety and quality on a high-volume project. Key Responsibilities Lead electrical crews performing installation, layout, wire pulling, terminations, testing, and punch-list work. Plan daily work, assign tasks, track productivity, and coordinate material and tool needs. Read and interpret drawings, specifications, schedules, and work packages. Coordinate with project management, safety teams, general contractor representatives, and other trades. Coach journeymen, apprentices, and CW/CE workers while enforcing safety and quality expectations. Maintain field documentation, manpower updates, and progress reporting as needed. Requirements Foreman: typically 8 to 15+ years of electrical construction experience with crew leadership. General Foreman: typically 10 to 20+ years of electrical construction experience with multi-crew leadership. Valid Wisconsin journeyman or master-level electrical license preferred or required depending on assignment. OSHA 30 preferred. OSHA 10 required at minimum before working onsite. Strong communication, planning, scheduling, and conflict-resolution skills. Data center, industrial, mission-critical, large commercial, switchgear, generator, UPS, or high-volume construction experience is strongly preferred. Benefits Union benefit package, including health and welfare coverage. Retirement benefits, pension, and annuity components where applicable. High-overtime project environment with long-term opportunity. Leadership visibility on a major Wisconsin data center build.
09/17/2026
Full time
Job Description Job Description Foreman / General Foreman Location Port Washington, Wisconsin Shift Day shift with 7:30 AM start. Expected 58 to 60 hours per week with overtime as project needs require. Pay Range $67.76 to $70.39 per hour plus union benefits. Classifications Foreman and General Foreman. Job Description We are hiring Foremen and General Foremen for a large-scale data center construction project in Port Washington, Wisconsin. This is a leadership opportunity for experienced electrical professionals who can manage crews, coordinate workflow, support schedule goals, and maintain safety and quality on a high-volume project. Key Responsibilities Lead electrical crews performing installation, layout, wire pulling, terminations, testing, and punch-list work. Plan daily work, assign tasks, track productivity, and coordinate material and tool needs. Read and interpret drawings, specifications, schedules, and work packages. Coordinate with project management, safety teams, general contractor representatives, and other trades. Coach journeymen, apprentices, and CW/CE workers while enforcing safety and quality expectations. Maintain field documentation, manpower updates, and progress reporting as needed. Requirements Foreman: typically 8 to 15+ years of electrical construction experience with crew leadership. General Foreman: typically 10 to 20+ years of electrical construction experience with multi-crew leadership. Valid Wisconsin journeyman or master-level electrical license preferred or required depending on assignment. OSHA 30 preferred. OSHA 10 required at minimum before working onsite. Strong communication, planning, scheduling, and conflict-resolution skills. Data center, industrial, mission-critical, large commercial, switchgear, generator, UPS, or high-volume construction experience is strongly preferred. Benefits Union benefit package, including health and welfare coverage. Retirement benefits, pension, and annuity components where applicable. High-overtime project environment with long-term opportunity. Leadership visibility on a major Wisconsin data center build.
Member Services Representative Responsibilities and Qualifications Serve as a primary point of contact for members, providing timely, accurate, and professional assistance. Manage a high volume of inbound calls while maintaining excellent customer service. Answer questions regarding eligibility, benefits, coverage, referrals, provider networks, and plan operations. Research member information across multiple systems to resolve questions, concerns, and complaints. Accurately document all member interactions and track inquiries through final resolution. Coordinate with members, healthcare providers, and internal departments to address service needs. Protect confidential information and follow all applicable privacy, compliance, and regulatory requirements. Demonstrate strong communication, interpersonal, problem-solving, data-entry, and organizational skills. Ability to multitask, work independently, and remain professional in a fast-paced environment. Associate' s degree or 6- 12 months of related education, training, or work experience required. Previous experience in a call center, medical office, health plan, or healthcare environment is preferred.
09/17/2026
Seasonal
Member Services Representative Responsibilities and Qualifications Serve as a primary point of contact for members, providing timely, accurate, and professional assistance. Manage a high volume of inbound calls while maintaining excellent customer service. Answer questions regarding eligibility, benefits, coverage, referrals, provider networks, and plan operations. Research member information across multiple systems to resolve questions, concerns, and complaints. Accurately document all member interactions and track inquiries through final resolution. Coordinate with members, healthcare providers, and internal departments to address service needs. Protect confidential information and follow all applicable privacy, compliance, and regulatory requirements. Demonstrate strong communication, interpersonal, problem-solving, data-entry, and organizational skills. Ability to multitask, work independently, and remain professional in a fast-paced environment. Associate' s degree or 6- 12 months of related education, training, or work experience required. Previous experience in a call center, medical office, health plan, or healthcare environment is preferred.
JOB DESCRIPTIONJOB TITLE: CUSTOMER EXPERIENCE REPRESENTATIVEDEPARTMENT: CUSTOMER EXPERIENCEREPORTS TO: AVP / DIR OF MARKETING AND BUSINESS DEVELOPMENTFLSA STATUS: NON-EXEMPTTYPE OF POSITION: FULL-TIMEJOB SUMMARYAt TrustBank, every customer interaction matters. As our Phone Reception Specialist, you will serve as the welcoming voice of the bank, helping customers, businesses, and community members connect with the people and resources they need. This highly visible role is perfect for someone who enjoys helping others, solving problems, building relationships, and creating exceptional customer experiences. As TrustBank continues to grow, you'll play an important role in supporting customers across our markets while contributing to a culture built on service, teamwork, and community commitment.This position professionally answers and routes incoming calls, assists with basic customer service requests, provides information about bank products and services, and supports a variety of administrative and customer experience functions. The role requires strong communication skills, attention to detail, professionalism, and the ability to efficiently manage multiple priorities while delivering exceptional service.DUTIES AND RESPONSIBILITIES1. Answer and route incoming telephone calls promptly, professionally, and accurately.2. Serve as the first point of contact for customers calling bank locations.3. Identify caller needs and direct calls to the appropriate department or employee.4. Provide general information regarding branch locations, hours, products, services, and bank procedures.5. Assist customers with routine service requests including address changes, debit card questions, online and mobile banking support, and account-related inquiries as permitted.6. Perform first-level troubleshooting for digital banking and customer access issues.7. Document customer inquiries and follow established procedures for issue resolution and escalation.8. Maintain and update employee directories, call routing information, and related records.9. Support customer experience initiatives including mailings, customer communications, birthday cards, surveys, and outreach activities.10. Perform clerical and administrative duties including scanning, filing, data entry, and document preparation.11. Partner with branch, operations, and lending teams to ensure customer inquiries are handled effectively.12. Identify opportunities to introduce customers to additional bank products and services.13. Maintain confidentiality and comply with all bank policies, procedures, and regulations.14. Participate in training, meetings, and professional development opportunities.15. Promote TrustBank Values and Service Standards in every interaction.16. Perform other duties as assigned.WORKING CONDITIONSThe position is a full-time position working 40 hours per week. Hours may vary based on business needs. Availability to work a couple of Saturdays each month is required. Work is primarily performed in an office environment and focused on customer interactions conducted through telephone, video, digital, and electronic communication channels. The noise level is generally moderate. The position requires prolonged computer use, sitting, speaking, listening, and occasional standing, walking, and lifting up to 25 pounds.TRUSTBANK CORE VALUESEmbrace and promote the TrustBank Culture and Core Values in all aspects of your duties.COMPENSATION AND BENEFITSThe estimated annual salary for this position is $18 - $21/hour. The position is also eligible for an annual discretionary bonus. Pay rate may vary based on the candidate's qualifications, skills, and experience. We offer a 401(k) plan featuring a discretionary employer match in bank stock. See more about our generous employee benefits details that may be found on our bank's career page. recognizes that people are our bank's strength, and we place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute. This job description may be subject to change and is not intended to be all-inclusive. The employee may perform other related duties to meet the ongoing needs of the organization.Updated August 13, 2026EDUCATION AND/OR EXPERIENCEHigh school diploma or equivalent required. Prior customer service, receptionist, call center, banking, or administrative experience preferred.REQUIRED SKILLS AND ABILITIESExcellent verbal communication, customer service, professionalism, problem-solving, organization, multitasking, attention to detail, and the ability to remain calm and effective in a fast-paced environment. Ability to work independently and collaboratively with employees across multiple locations.TECHNICAL SKILLSProficiency in Microsoft Office applications, Outlook, telephone systems, customer service software, core banking systems, and general office equipment. Demonstrates adaptability in using new technologies, including artificial intelligence tools, to improve service and efficiency.Compensation details: 18-21 Hourly WagePI53bac477706c-2941
09/17/2026
JOB DESCRIPTIONJOB TITLE: CUSTOMER EXPERIENCE REPRESENTATIVEDEPARTMENT: CUSTOMER EXPERIENCEREPORTS TO: AVP / DIR OF MARKETING AND BUSINESS DEVELOPMENTFLSA STATUS: NON-EXEMPTTYPE OF POSITION: FULL-TIMEJOB SUMMARYAt TrustBank, every customer interaction matters. As our Phone Reception Specialist, you will serve as the welcoming voice of the bank, helping customers, businesses, and community members connect with the people and resources they need. This highly visible role is perfect for someone who enjoys helping others, solving problems, building relationships, and creating exceptional customer experiences. As TrustBank continues to grow, you'll play an important role in supporting customers across our markets while contributing to a culture built on service, teamwork, and community commitment.This position professionally answers and routes incoming calls, assists with basic customer service requests, provides information about bank products and services, and supports a variety of administrative and customer experience functions. The role requires strong communication skills, attention to detail, professionalism, and the ability to efficiently manage multiple priorities while delivering exceptional service.DUTIES AND RESPONSIBILITIES1. Answer and route incoming telephone calls promptly, professionally, and accurately.2. Serve as the first point of contact for customers calling bank locations.3. Identify caller needs and direct calls to the appropriate department or employee.4. Provide general information regarding branch locations, hours, products, services, and bank procedures.5. Assist customers with routine service requests including address changes, debit card questions, online and mobile banking support, and account-related inquiries as permitted.6. Perform first-level troubleshooting for digital banking and customer access issues.7. Document customer inquiries and follow established procedures for issue resolution and escalation.8. Maintain and update employee directories, call routing information, and related records.9. Support customer experience initiatives including mailings, customer communications, birthday cards, surveys, and outreach activities.10. Perform clerical and administrative duties including scanning, filing, data entry, and document preparation.11. Partner with branch, operations, and lending teams to ensure customer inquiries are handled effectively.12. Identify opportunities to introduce customers to additional bank products and services.13. Maintain confidentiality and comply with all bank policies, procedures, and regulations.14. Participate in training, meetings, and professional development opportunities.15. Promote TrustBank Values and Service Standards in every interaction.16. Perform other duties as assigned.WORKING CONDITIONSThe position is a full-time position working 40 hours per week. Hours may vary based on business needs. Availability to work a couple of Saturdays each month is required. Work is primarily performed in an office environment and focused on customer interactions conducted through telephone, video, digital, and electronic communication channels. The noise level is generally moderate. The position requires prolonged computer use, sitting, speaking, listening, and occasional standing, walking, and lifting up to 25 pounds.TRUSTBANK CORE VALUESEmbrace and promote the TrustBank Culture and Core Values in all aspects of your duties.COMPENSATION AND BENEFITSThe estimated annual salary for this position is $18 - $21/hour. The position is also eligible for an annual discretionary bonus. Pay rate may vary based on the candidate's qualifications, skills, and experience. We offer a 401(k) plan featuring a discretionary employer match in bank stock. See more about our generous employee benefits details that may be found on our bank's career page. recognizes that people are our bank's strength, and we place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute. This job description may be subject to change and is not intended to be all-inclusive. The employee may perform other related duties to meet the ongoing needs of the organization.Updated August 13, 2026EDUCATION AND/OR EXPERIENCEHigh school diploma or equivalent required. Prior customer service, receptionist, call center, banking, or administrative experience preferred.REQUIRED SKILLS AND ABILITIESExcellent verbal communication, customer service, professionalism, problem-solving, organization, multitasking, attention to detail, and the ability to remain calm and effective in a fast-paced environment. Ability to work independently and collaboratively with employees across multiple locations.TECHNICAL SKILLSProficiency in Microsoft Office applications, Outlook, telephone systems, customer service software, core banking systems, and general office equipment. Demonstrates adaptability in using new technologies, including artificial intelligence tools, to improve service and efficiency.Compensation details: 18-21 Hourly WagePI53bac477706c-2941
Position Summary This position provides an opportunity to operate with an independent nature and with a keen focus on quality care. In addition to clinic duties, as a Nurse Practitioner (NP) or Physician Assistant (PA) with Agile you will sharpen your leadership skills by joining a medical team with expertise in occupational medicine, coaching back-office staff, educating nursing staff and students. At Agile, you can directly and positively affect change every day in patients lives. Schedule: Monday through Friday, 8:00 AM to 5:00 PM Compensation: Starting compensation range is $145,000.00- $170,000.00 annually. Exact compensation may vary based on skills, experience, and location. Responsibilities Assures personal compliance with licensing, certification, and accrediting bodies Evaluates and treats occupational medicine patients in accordance with Agile's medical practice model Establishes and monitors appropriate level of care for center patients Completes all medical record documentation prior to end of shift Works with Center Medical Director to ensure operations are consistent with medical and professional standards of care and professional PA/NP association Recommends potential growth opportunities for new or existing services within the Center Meets with Medical Director or designate to discuss quality of patient care, review policies, procedures, outcomes reports, and records Calls client representatives following employee treatment for initial injury and/or at any significant change in status In the absence of Center Medical Director, provides guidance to other medical personnel and center colleagues Masters use of clinical systems to ensure efficiency, excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow through on all patient care orders Ensures compliance with individual State Practice Act, and Workers Compensation regulations Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours Works with medical and clinical leadership to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition Promotes center initiatives and workflows that are consistent with those in other centers This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements Education/Credentials Graduate of an accredited PA or NP program and an unrestricted California PA/NP license (or license in progress) Must meet all licensure requirements for the applicable state of practice Active DEA registration required Current BLS and AED certification required NRCME (DOT Medical Examiner) certification required or ability to obtain within 30 days of hire Job-Related Skills/Competencies Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Medicine knowledge Systems evaluation knowledge Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction Judgment and decision making Critical thinking Speaking to effectively convey information to supervisors, peers, or customers Instructing skills to teach others Demonstrated knowledge of techniques and information needed to diagnose and treat human injuries Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity Ability to put patients first and enjoys treating patients Must be a team player in a multidisciplinary environment Demonstrates a value of all contributions to product and outcome Displays a professional, approachable, and selfless demeanor at all times both to external and internal clients Agrees, supports, and commits to Agile s core practice standards and policies and procedures Ability to display high degree of inspiration for team members to retain focus of providing highest levels of customer satisfaction Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback Working knowledge of medical office administration and procedures Basic computer skills, including email Preferred experience with electronic medical record application Benefits Comprehensive benefits package, including medical, dental, vision, life, and disability insurance 401(k) plan with employer match Annual CME stipend with dedicated paid CME time off Employer-paid medical malpractice insurance Paid time off and company-paid holidays Excellent work-life balance - no required nights, weekends, or holidays Collaborative, fast-paced and dynamic work environment Opportunity to make a meaningful impact on patient care and clinic performance Why You Should Join Our Team Agile Occupational Medicine is a leading occupational medicine group with a network of 41 centers dedicated to providing comprehensive healthcare services to businesses and their employees across California and Yuma, Arizona. We specialize in ensuring the health and well-being of workers through a range of medical services, including injury care (workers compensation), physical examinations (employer services), and commercial (urgent care). We are a rapidly growing company with a fun and collaborative work environment. We are passionate about disrupting the world of occupational medicine, and we are committed to providing our customers and patients with the best possible experience. We offer our employees competitive salaries, commission, and benefits, and we give them the opportunity to make a real impact on the business. Agile Occupational Medicine is an Equal Opportunity Employer. Agile does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided upon qualifications, merit, and business need.
09/17/2026
Full time
Position Summary This position provides an opportunity to operate with an independent nature and with a keen focus on quality care. In addition to clinic duties, as a Nurse Practitioner (NP) or Physician Assistant (PA) with Agile you will sharpen your leadership skills by joining a medical team with expertise in occupational medicine, coaching back-office staff, educating nursing staff and students. At Agile, you can directly and positively affect change every day in patients lives. Schedule: Monday through Friday, 8:00 AM to 5:00 PM Compensation: Starting compensation range is $145,000.00- $170,000.00 annually. Exact compensation may vary based on skills, experience, and location. Responsibilities Assures personal compliance with licensing, certification, and accrediting bodies Evaluates and treats occupational medicine patients in accordance with Agile's medical practice model Establishes and monitors appropriate level of care for center patients Completes all medical record documentation prior to end of shift Works with Center Medical Director to ensure operations are consistent with medical and professional standards of care and professional PA/NP association Recommends potential growth opportunities for new or existing services within the Center Meets with Medical Director or designate to discuss quality of patient care, review policies, procedures, outcomes reports, and records Calls client representatives following employee treatment for initial injury and/or at any significant change in status In the absence of Center Medical Director, provides guidance to other medical personnel and center colleagues Masters use of clinical systems to ensure efficiency, excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow through on all patient care orders Ensures compliance with individual State Practice Act, and Workers Compensation regulations Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours Works with medical and clinical leadership to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition Promotes center initiatives and workflows that are consistent with those in other centers This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements Education/Credentials Graduate of an accredited PA or NP program and an unrestricted California PA/NP license (or license in progress) Must meet all licensure requirements for the applicable state of practice Active DEA registration required Current BLS and AED certification required NRCME (DOT Medical Examiner) certification required or ability to obtain within 30 days of hire Job-Related Skills/Competencies Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Medicine knowledge Systems evaluation knowledge Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction Judgment and decision making Critical thinking Speaking to effectively convey information to supervisors, peers, or customers Instructing skills to teach others Demonstrated knowledge of techniques and information needed to diagnose and treat human injuries Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity Ability to put patients first and enjoys treating patients Must be a team player in a multidisciplinary environment Demonstrates a value of all contributions to product and outcome Displays a professional, approachable, and selfless demeanor at all times both to external and internal clients Agrees, supports, and commits to Agile s core practice standards and policies and procedures Ability to display high degree of inspiration for team members to retain focus of providing highest levels of customer satisfaction Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback Working knowledge of medical office administration and procedures Basic computer skills, including email Preferred experience with electronic medical record application Benefits Comprehensive benefits package, including medical, dental, vision, life, and disability insurance 401(k) plan with employer match Annual CME stipend with dedicated paid CME time off Employer-paid medical malpractice insurance Paid time off and company-paid holidays Excellent work-life balance - no required nights, weekends, or holidays Collaborative, fast-paced and dynamic work environment Opportunity to make a meaningful impact on patient care and clinic performance Why You Should Join Our Team Agile Occupational Medicine is a leading occupational medicine group with a network of 41 centers dedicated to providing comprehensive healthcare services to businesses and their employees across California and Yuma, Arizona. We specialize in ensuring the health and well-being of workers through a range of medical services, including injury care (workers compensation), physical examinations (employer services), and commercial (urgent care). We are a rapidly growing company with a fun and collaborative work environment. We are passionate about disrupting the world of occupational medicine, and we are committed to providing our customers and patients with the best possible experience. We offer our employees competitive salaries, commission, and benefits, and we give them the opportunity to make a real impact on the business. Agile Occupational Medicine is an Equal Opportunity Employer. Agile does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided upon qualifications, merit, and business need.
About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. Overview: The Supervisor, Inside Sales leads and directs the Inside Sales team, ensuring efficient operations, strong customer relationships, and revenue growth through effective sales strategies. This role supports the sales team in achieving performance goals and enhances the customer experience through leadership and operational efficiency. Responsibilities: Sales Performance & Accountability Set individual sales quotas, track performance, and implement corrective actions when necessary. Track and analyze key performance metrics and sales targets. Win, grow, and retain books of business. Oversee inbound and outbound sales activities to maximize efficiency and revenue generation. Team Leadership & Development Provide daily oversight, coaching, and mentorship to inside sales account executives. Hire, train, and develop inside sales team members, promoting a high-performance culture. Facilitate ongoing training programs for Account Executives to enhance their ability to consultative selling and relationship management. Monitor and assess sales calls, conducting regular coaching sessions for continuous improvement. Operational & Process Management Manage call flow within the Call Management System, ensuring proper operational coverage. Monitor team workflows and implement strategies to improve efficiency in managing pipelines, account retention, and lead conversion. Maintain accuracy of all sales data entered into CRM and sales systems. Oversee and approve timecard entries for the team. Provide weekend/holiday coverage as necessary. Customer & Cross-Functional Collaboration Act as an escalation point for customer concerns while ensuring the team delivers exceptional service to retain and expand existing accounts. Resolve pricing and sales-related challenges in collaboration with leadership. Work cross-functionally with internal departments to optimize asset availability and sales fulfillment. Perform additional duties as assigned. SUPERVISOR RESPONSIBILITIES This position has supervisory responsibilities. Qualifications: EDUCATION Associate degree in business or a related field, or equivalent combination of education and experience. EXPERIENCE 3 years of sales experience. 2 years of supervisory experience in call center/inside sales field. ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES Proven ability to build and maintain strong customer relationships that drive business growth. Advanced proficiency in Microsoft Office and CRM platforms, with Salesforce experience preferred. Expertise in executing sales strategies that differentiate USS from competitors. Strong analytical skills to interpret sales data and adapt strategies for optimal results. Proven leadership in coaching and developing high-performing sales teams. Exceptional communication, negotiation, and influencing skills to drive revenue and secure long-term contracts. High adaptability and problem-solving abilities to navigate dynamic sales environments. Results-oriented with strong business acumen and a track record of exceeding targets. Expertise in value-based selling and cross-functional collaboration. Strong time management, organizational, and negotiation skills. Physical Requirements: Sit while answering phones or reply to emails Use hands and fingers to handle, control or feel objects tools or controls Repeat the same movements when entering data See details of objects that are less than a few feet away Speak clearly so listeners can understand Understand the speech of another person Focus on one source of sound and ignore others Hear sounds and recognize the difference between them See differences between colors, shades and brightness Benefit Summary: All full-time employees working an average of 30 hours or more per week are eligible for the following benefits: Holiday & Paid Time Off (pro-rated for Part-Time employees) Medical/Pharmacy Dental Vision Employer-Paid Short-Term Disability Employer-Paid Employee Basic Life & Accidental Death and Dismemberment Voluntary Employee Life & Accidental Death and Dismemberment Voluntary Spousal Life Voluntary Dependent Life Hospital Indemnity, Accident and Critical Illness Commuter/Transit Account Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Health Savings Account 401(k) with employer match Employer-Paid Employee Assistance Program (EAP) Employee Discounts At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. Salary Range: $65,000.00 - $81,700.00 / year Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement: United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
09/17/2026
Full time
About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. Overview: The Supervisor, Inside Sales leads and directs the Inside Sales team, ensuring efficient operations, strong customer relationships, and revenue growth through effective sales strategies. This role supports the sales team in achieving performance goals and enhances the customer experience through leadership and operational efficiency. Responsibilities: Sales Performance & Accountability Set individual sales quotas, track performance, and implement corrective actions when necessary. Track and analyze key performance metrics and sales targets. Win, grow, and retain books of business. Oversee inbound and outbound sales activities to maximize efficiency and revenue generation. Team Leadership & Development Provide daily oversight, coaching, and mentorship to inside sales account executives. Hire, train, and develop inside sales team members, promoting a high-performance culture. Facilitate ongoing training programs for Account Executives to enhance their ability to consultative selling and relationship management. Monitor and assess sales calls, conducting regular coaching sessions for continuous improvement. Operational & Process Management Manage call flow within the Call Management System, ensuring proper operational coverage. Monitor team workflows and implement strategies to improve efficiency in managing pipelines, account retention, and lead conversion. Maintain accuracy of all sales data entered into CRM and sales systems. Oversee and approve timecard entries for the team. Provide weekend/holiday coverage as necessary. Customer & Cross-Functional Collaboration Act as an escalation point for customer concerns while ensuring the team delivers exceptional service to retain and expand existing accounts. Resolve pricing and sales-related challenges in collaboration with leadership. Work cross-functionally with internal departments to optimize asset availability and sales fulfillment. Perform additional duties as assigned. SUPERVISOR RESPONSIBILITIES This position has supervisory responsibilities. Qualifications: EDUCATION Associate degree in business or a related field, or equivalent combination of education and experience. EXPERIENCE 3 years of sales experience. 2 years of supervisory experience in call center/inside sales field. ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES Proven ability to build and maintain strong customer relationships that drive business growth. Advanced proficiency in Microsoft Office and CRM platforms, with Salesforce experience preferred. Expertise in executing sales strategies that differentiate USS from competitors. Strong analytical skills to interpret sales data and adapt strategies for optimal results. Proven leadership in coaching and developing high-performing sales teams. Exceptional communication, negotiation, and influencing skills to drive revenue and secure long-term contracts. High adaptability and problem-solving abilities to navigate dynamic sales environments. Results-oriented with strong business acumen and a track record of exceeding targets. Expertise in value-based selling and cross-functional collaboration. Strong time management, organizational, and negotiation skills. Physical Requirements: Sit while answering phones or reply to emails Use hands and fingers to handle, control or feel objects tools or controls Repeat the same movements when entering data See details of objects that are less than a few feet away Speak clearly so listeners can understand Understand the speech of another person Focus on one source of sound and ignore others Hear sounds and recognize the difference between them See differences between colors, shades and brightness Benefit Summary: All full-time employees working an average of 30 hours or more per week are eligible for the following benefits: Holiday & Paid Time Off (pro-rated for Part-Time employees) Medical/Pharmacy Dental Vision Employer-Paid Short-Term Disability Employer-Paid Employee Basic Life & Accidental Death and Dismemberment Voluntary Employee Life & Accidental Death and Dismemberment Voluntary Spousal Life Voluntary Dependent Life Hospital Indemnity, Accident and Critical Illness Commuter/Transit Account Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Health Savings Account 401(k) with employer match Employer-Paid Employee Assistance Program (EAP) Employee Discounts At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. Salary Range: $65,000.00 - $81,700.00 / year Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement: United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
Job Description Job Description Want to Submit a Resume? Perhaps our current openings are not a match for your qualifications. If so, you may submit your application and resume, as part of this career post, for consideration as future opportunities arise at The Summit Federal Credit Union , in the Rochester, Buffalo, and Syracuse Regions. Opportunities Frequently Available (Part Time & Full Time) - Check Career Page for Current Openings Teller - Provides quality member service by working with members to process transactional needs. Using cross-selling techniques, Tellers uncover the needs of members and then refer or sell financial products and services that are best suited for each member. Member Service Specialist - Using cross-selling techniques Member Service Specialists (MSS) uncover the needs of members and provide them with information, in order to help members determine which products or services will best meet their needs. Then, the MSS assists members with accessing those resources. This is performed in person, as well as over the telephone. Member Service Center Representatives - Establishes and maintains a positive rapport with members, leading to loyal relationships with members. Member Service Center Representatives (MSCRs) accomplish this by listening and responding to members' requests. MSCRs receive most transaction requests via phone communications, as well as through email and postal mail correspondence. Using cross-selling techniques, MSCRs provide valuable information to members about the features and benefits of the products and services offered by The Summit. Future Opportunities That May Become Available - No Current Openings Accounting Branch Management Call Center Collections Compliance & Risk Management Consumer Lending Facilities Human Resources Indirect Lending Information Systems Information Technology Marketing and Business Development Member Technology Solutions Mortgage Training and Development Please Note: All candidates must submit an application and resume in order to be considered for current and/or future career opportunities. Aside from branch roles, all other roles work from our Corporate Office located in Rochester, NY. EQUAL OPPORTUNITY EMPLOYER The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.
09/17/2026
Full time
Job Description Job Description Want to Submit a Resume? Perhaps our current openings are not a match for your qualifications. If so, you may submit your application and resume, as part of this career post, for consideration as future opportunities arise at The Summit Federal Credit Union , in the Rochester, Buffalo, and Syracuse Regions. Opportunities Frequently Available (Part Time & Full Time) - Check Career Page for Current Openings Teller - Provides quality member service by working with members to process transactional needs. Using cross-selling techniques, Tellers uncover the needs of members and then refer or sell financial products and services that are best suited for each member. Member Service Specialist - Using cross-selling techniques Member Service Specialists (MSS) uncover the needs of members and provide them with information, in order to help members determine which products or services will best meet their needs. Then, the MSS assists members with accessing those resources. This is performed in person, as well as over the telephone. Member Service Center Representatives - Establishes and maintains a positive rapport with members, leading to loyal relationships with members. Member Service Center Representatives (MSCRs) accomplish this by listening and responding to members' requests. MSCRs receive most transaction requests via phone communications, as well as through email and postal mail correspondence. Using cross-selling techniques, MSCRs provide valuable information to members about the features and benefits of the products and services offered by The Summit. Future Opportunities That May Become Available - No Current Openings Accounting Branch Management Call Center Collections Compliance & Risk Management Consumer Lending Facilities Human Resources Indirect Lending Information Systems Information Technology Marketing and Business Development Member Technology Solutions Mortgage Training and Development Please Note: All candidates must submit an application and resume in order to be considered for current and/or future career opportunities. Aside from branch roles, all other roles work from our Corporate Office located in Rochester, NY. EQUAL OPPORTUNITY EMPLOYER The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.
About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. Overview: The Manager, Inside Sales provides strategic direction and leadership to the Inside Sales team, driving revenue growth and ensuring high-quality customer interactions. This role focuses on developing and executing sales strategies, optimizing team performance, and fostering collaboration across departments. The Manager, Inside Sales plays a critical role in expanding USS's market presence and ensuring the success of sales initiatives. Responsibilities: Sales Performance Strategy Develop and implement targeted sales strategies to drive revenue growth. Provide competitive market assessments, sales training, and pricing support. Collaborate with marketing and advertising teams to promote USS products and services. Set individual sales quotas, track performance, and implement corrective actions when necessary. Monitor and analyze sales performance data to identify trends and opportunities. Oversee inbound and outbound sales activities to maximize efficiency and customer satisfaction. Capture, grow, and retain books of business. Team Leadership & Development Hire, train, and develop Inside Sales Account Executives to ensure continuous improvement. Sales Leadership Team Oversight: Provide guidance to Sales Supervisors on account growth strategies, pipeline development, and customer engagement best practices. Training & Development: Facilitate ongoing training programs for Supervisors and Account Executives to enhance their ability to coach Account Executives on consultative selling and relationship management. Conduct regular call monitoring, performance audits, and coaching sessions. Process & Operational Efficiency Process Optimization: Monitor team workflows and implement strategies to improve efficiency in managing pipelines, account retention, and lead conversion. Ensure accuracy and consistency of all sales data within CRM and sales management systems. Oversee and approve payroll system entries for the team. Customer & Cross-Functional Department Collaboration Customer Focus: Act as an escalation point for customer concerns while ensuring the team delivers exceptional service to retain and expand existing accounts. Resolve complex pricing and contract issues to support sales efforts. Partner with other departments to address internal operational challenges and asset coordination. Perform additional duties as assigned. SUPERVISOR RESPONSIBILITIES This position has supervisory responsibilities. Qualifications: EDUCATION Associate degree from two-year college or technical school or a combination of relevant education and experience. EXPERIENCE 5 years of sales experience. 3 years of supervisory experience in call center/inside sales field and/or training or equivalent combination of education and experience. ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES Proven ability to build and maintain strong customer relationships, drive business growth, and collaborate cross -functionally. Advanced proficiency in Microsoft Office and CRM platforms, with Salesforce experience preferred. Expertise in value-based selling, sales strategy execution, and differentiating USS offerings. Strong analytical skills to interpret sales data and adjust strategies accordingly. Exceptional leadership, coaching, and communication abilities to develop high-performing teams and secure long-term contracts. High adaptability, problem-solving skills, and a results-oriented mindset to navigate dynamic sales environments and exceed targets. Physical Requirements: Sit while answering phones or reply to emails Use hands and fingers to handle, control or feel objects tools or controls Repeat the same movements when entering data See details of objects that are less than a few feet away Speak clearly so listeners can understand Understand the speech of another person Focus on one source of sound and ignore others Hear sounds and recognize the difference between them See differences between colors, shades and brightness Benefit Summary: All full-time employees working an average of 30 hours or more per week are eligible for the following benefits: Holiday & Paid Time Off (pro-rated for Part-Time employees) Medical/Pharmacy Dental Vision Employer-Paid Short-Term Disability Employer-Paid Employee Basic Life & Accidental Death and Dismemberment Voluntary Employee Life & Accidental Death and Dismemberment Voluntary Spousal Life Voluntary Dependent Life Hospital Indemnity, Accident and Critical Illness Commuter/Transit Account Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Health Savings Account 401(k) with employer match Employer-Paid Employee Assistance Program (EAP) Employee Discounts Salary Range: $62,600.00 - $94,000.00 / year Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement: Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver's license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements. United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
09/17/2026
Full time
About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. Overview: The Manager, Inside Sales provides strategic direction and leadership to the Inside Sales team, driving revenue growth and ensuring high-quality customer interactions. This role focuses on developing and executing sales strategies, optimizing team performance, and fostering collaboration across departments. The Manager, Inside Sales plays a critical role in expanding USS's market presence and ensuring the success of sales initiatives. Responsibilities: Sales Performance Strategy Develop and implement targeted sales strategies to drive revenue growth. Provide competitive market assessments, sales training, and pricing support. Collaborate with marketing and advertising teams to promote USS products and services. Set individual sales quotas, track performance, and implement corrective actions when necessary. Monitor and analyze sales performance data to identify trends and opportunities. Oversee inbound and outbound sales activities to maximize efficiency and customer satisfaction. Capture, grow, and retain books of business. Team Leadership & Development Hire, train, and develop Inside Sales Account Executives to ensure continuous improvement. Sales Leadership Team Oversight: Provide guidance to Sales Supervisors on account growth strategies, pipeline development, and customer engagement best practices. Training & Development: Facilitate ongoing training programs for Supervisors and Account Executives to enhance their ability to coach Account Executives on consultative selling and relationship management. Conduct regular call monitoring, performance audits, and coaching sessions. Process & Operational Efficiency Process Optimization: Monitor team workflows and implement strategies to improve efficiency in managing pipelines, account retention, and lead conversion. Ensure accuracy and consistency of all sales data within CRM and sales management systems. Oversee and approve payroll system entries for the team. Customer & Cross-Functional Department Collaboration Customer Focus: Act as an escalation point for customer concerns while ensuring the team delivers exceptional service to retain and expand existing accounts. Resolve complex pricing and contract issues to support sales efforts. Partner with other departments to address internal operational challenges and asset coordination. Perform additional duties as assigned. SUPERVISOR RESPONSIBILITIES This position has supervisory responsibilities. Qualifications: EDUCATION Associate degree from two-year college or technical school or a combination of relevant education and experience. EXPERIENCE 5 years of sales experience. 3 years of supervisory experience in call center/inside sales field and/or training or equivalent combination of education and experience. ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES Proven ability to build and maintain strong customer relationships, drive business growth, and collaborate cross -functionally. Advanced proficiency in Microsoft Office and CRM platforms, with Salesforce experience preferred. Expertise in value-based selling, sales strategy execution, and differentiating USS offerings. Strong analytical skills to interpret sales data and adjust strategies accordingly. Exceptional leadership, coaching, and communication abilities to develop high-performing teams and secure long-term contracts. High adaptability, problem-solving skills, and a results-oriented mindset to navigate dynamic sales environments and exceed targets. Physical Requirements: Sit while answering phones or reply to emails Use hands and fingers to handle, control or feel objects tools or controls Repeat the same movements when entering data See details of objects that are less than a few feet away Speak clearly so listeners can understand Understand the speech of another person Focus on one source of sound and ignore others Hear sounds and recognize the difference between them See differences between colors, shades and brightness Benefit Summary: All full-time employees working an average of 30 hours or more per week are eligible for the following benefits: Holiday & Paid Time Off (pro-rated for Part-Time employees) Medical/Pharmacy Dental Vision Employer-Paid Short-Term Disability Employer-Paid Employee Basic Life & Accidental Death and Dismemberment Voluntary Employee Life & Accidental Death and Dismemberment Voluntary Spousal Life Voluntary Dependent Life Hospital Indemnity, Accident and Critical Illness Commuter/Transit Account Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Health Savings Account 401(k) with employer match Employer-Paid Employee Assistance Program (EAP) Employee Discounts Salary Range: $62,600.00 - $94,000.00 / year Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement: Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver's license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements. United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
Job Description Job Description Want to Submit a Resume? Perhaps our current openings are not a match for your qualifications. If so, you may submit your application and resume, as part of this career post, for consideration as future opportunities arise at The Summit Federal Credit Union , in the Rochester, Buffalo, and Syracuse Regions. Opportunities Frequently Available (Part Time & Full Time) - Check Career Page for Current Openings Teller - Provides quality member service by working with members to process transactional needs. Using cross-selling techniques, Tellers uncover the needs of members and then refer or sell financial products and services that are best suited for each member. Member Service Specialist - Using cross-selling techniques Member Service Specialists (MSS) uncover the needs of members and provide them with information, in order to help members determine which products or services will best meet their needs. Then, the MSS assists members with accessing those resources. This is performed in person, as well as over the telephone. Member Service Center Representatives - Establishes and maintains a positive rapport with members, leading to loyal relationships with members. Member Service Center Representatives (MSCRs) accomplish this by listening and responding to members' requests. MSCRs receive most transaction requests via phone communications, as well as through email and postal mail correspondence. Using cross-selling techniques, MSCRs provide valuable information to members about the features and benefits of the products and services offered by The Summit. Future Opportunities That May Become Available - No Current Openings Accounting Branch Management Call Center Collections Compliance & Risk Management Consumer Lending Facilities Human Resources Indirect Lending Information Systems Information Technology Marketing and Business Development Member Technology Solutions Mortgage Training and Development Please Note: All candidates must submit an application and resume in order to be considered for current and/or future career opportunities. Aside from branch roles, all other roles work from our Corporate Office located in Rochester, NY. EQUAL OPPORTUNITY EMPLOYER The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.
09/17/2026
Full time
Job Description Job Description Want to Submit a Resume? Perhaps our current openings are not a match for your qualifications. If so, you may submit your application and resume, as part of this career post, for consideration as future opportunities arise at The Summit Federal Credit Union , in the Rochester, Buffalo, and Syracuse Regions. Opportunities Frequently Available (Part Time & Full Time) - Check Career Page for Current Openings Teller - Provides quality member service by working with members to process transactional needs. Using cross-selling techniques, Tellers uncover the needs of members and then refer or sell financial products and services that are best suited for each member. Member Service Specialist - Using cross-selling techniques Member Service Specialists (MSS) uncover the needs of members and provide them with information, in order to help members determine which products or services will best meet their needs. Then, the MSS assists members with accessing those resources. This is performed in person, as well as over the telephone. Member Service Center Representatives - Establishes and maintains a positive rapport with members, leading to loyal relationships with members. Member Service Center Representatives (MSCRs) accomplish this by listening and responding to members' requests. MSCRs receive most transaction requests via phone communications, as well as through email and postal mail correspondence. Using cross-selling techniques, MSCRs provide valuable information to members about the features and benefits of the products and services offered by The Summit. Future Opportunities That May Become Available - No Current Openings Accounting Branch Management Call Center Collections Compliance & Risk Management Consumer Lending Facilities Human Resources Indirect Lending Information Systems Information Technology Marketing and Business Development Member Technology Solutions Mortgage Training and Development Please Note: All candidates must submit an application and resume in order to be considered for current and/or future career opportunities. Aside from branch roles, all other roles work from our Corporate Office located in Rochester, NY. EQUAL OPPORTUNITY EMPLOYER The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.
Date Posted: 2026-08-18 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 We're growing fast and we want you to grow with us! We're expanding our engineering organization dramatically to meet exciting customer demand, and we're actively looking for engineers who bring strong foundational skills and a passion for solving hard problems. Industry experience in defense? Not required - we'll invest in you. If you meet the minimum qualifications, we want to talk. Apply today and take the next step in your engineering career. At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Our Senior Embedded Software Engineer is a technical position that works in an Integrated Product Team (IPT) environment to architect, design, implement, test, debug, and deploy Software for Firmware (FPGA) and Hardware solutions that meet current and next generation autonomous avionics systems' needs. Working with a cross-discipline team, the candidate must have experience developing, testing, and integrating software for edge or embedded devices and/or subsystems (like telecom, medical, IoT, automotive, or robotics) where hardware operation, time critical function, functional reliability, mission assurance, and safety might be major concerns. The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT members using Lean and/or Agile practices to ensure that embedded software is designed and developed to reliably operate toward the intended functions. This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ. What You Will Do Architecting, designing, implementing, testing, and debugging integrated embedded real-time software within heterogenous systems composed of firmware and hardware. Working within a cross-discipline team to define, refine, and improve product concept, implementation, testability, and guaranteed, measurable quality. Teaching, coaching, and mentoring less experienced staff. Contributing to proposals as well as preliminary and critical design reviews. Ability to obtain program access. What You Will Learn Working across a product line in collaboration with other teams. Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience. Experience including at least two of the following: Embedded C++ Software, Embedded Software Security, Software Architecture Design and Implementation. Experience using embedded Real Time Operating Systems (RTOS) (e.g., Green Hills, Integrity, Wind River VxWorks, Linux, etc.) Experience developing complex systems involving the integration of hardware, firmware, and software Active and transferrable final Secret U.S. government issued security clearance is required prior to start date with the ability to obtain program access after start. Qualifications We Prefer Familiarity with reading electrical schematics and relating it to software function Familiarity with reading firmware source like VHDL or Verilog Familiarity with assembly language in at least one processor/controller family Experience using lab instruments like power-supplies, digital multi-meters, oscilloscopes, and logic analyzers Experience with developing device drivers for bare-metal and/or OS applications What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Offered Based On Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": ,-az-location "Tucson is Awesome": "Winter in Tucson": As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
09/17/2026
Full time
Date Posted: 2026-08-18 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 We're growing fast and we want you to grow with us! We're expanding our engineering organization dramatically to meet exciting customer demand, and we're actively looking for engineers who bring strong foundational skills and a passion for solving hard problems. Industry experience in defense? Not required - we'll invest in you. If you meet the minimum qualifications, we want to talk. Apply today and take the next step in your engineering career. At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Our Senior Embedded Software Engineer is a technical position that works in an Integrated Product Team (IPT) environment to architect, design, implement, test, debug, and deploy Software for Firmware (FPGA) and Hardware solutions that meet current and next generation autonomous avionics systems' needs. Working with a cross-discipline team, the candidate must have experience developing, testing, and integrating software for edge or embedded devices and/or subsystems (like telecom, medical, IoT, automotive, or robotics) where hardware operation, time critical function, functional reliability, mission assurance, and safety might be major concerns. The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT members using Lean and/or Agile practices to ensure that embedded software is designed and developed to reliably operate toward the intended functions. This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ. What You Will Do Architecting, designing, implementing, testing, and debugging integrated embedded real-time software within heterogenous systems composed of firmware and hardware. Working within a cross-discipline team to define, refine, and improve product concept, implementation, testability, and guaranteed, measurable quality. Teaching, coaching, and mentoring less experienced staff. Contributing to proposals as well as preliminary and critical design reviews. Ability to obtain program access. What You Will Learn Working across a product line in collaboration with other teams. Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience. Experience including at least two of the following: Embedded C++ Software, Embedded Software Security, Software Architecture Design and Implementation. Experience using embedded Real Time Operating Systems (RTOS) (e.g., Green Hills, Integrity, Wind River VxWorks, Linux, etc.) Experience developing complex systems involving the integration of hardware, firmware, and software Active and transferrable final Secret U.S. government issued security clearance is required prior to start date with the ability to obtain program access after start. Qualifications We Prefer Familiarity with reading electrical schematics and relating it to software function Familiarity with reading firmware source like VHDL or Verilog Familiarity with assembly language in at least one processor/controller family Experience using lab instruments like power-supplies, digital multi-meters, oscilloscopes, and logic analyzers Experience with developing device drivers for bare-metal and/or OS applications What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Offered Based On Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": ,-az-location "Tucson is Awesome": "Winter in Tucson": As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Since 1931, Altra Federal Credit Union has been committed to helping our members live their best lives. As we celebrate our 95th anniversary, we continue to grow and innovate while staying true to our member-first philosophy, strong community focus, and commitment to exceptional service. With team members located across multiple states, Altra combines the personal service of a credit union with forward-thinking technology and operational excellence. We are seeking a motivated and service-focused Bilingual Member Contact Center Supervisor to lead the daily operations of our Member Contact Center at our Tyler West Office, in Tyler TX. This role is responsible for supervising a team of representatives, ensuring exceptional member service, driving operational performance, and fostering a positive, collaborative work environment. The ideal candidate is a strong coach, an effective communicator, and passionate about delivering outstanding member experience. Key Responsibilities Manage the day-to-day flow in the contact center, including handling calls, live chat, emails, secure messaging, escalated phone calls, staff support, quality assurance monitoring, and scheduling changes, as necessary. Communicate job expectations and evaluate staff against those expectations. Participate in the hiring process and train new staff while providing ongoing training and development of existing staff. Identify efficiencies and process improvements for improved agent and member experience. Handle escalated member concerns and resolve complex service issues professionally and efficiently. Foster a culture of accountability, teamwork, continuous improvement, and exceptional member service. Qualifications Required to fluently communicate in Spanish and English languages, both verbally and in written form to members and staff. High school diploma (or equivalent) required. Associate's degree or higher preferred; two years of equivalent experience may be considered. 3+ years of similar or related experience required; previous call center experience would be a plus. 1+ years of supervisory experience highly encouraged but not required. Basic knowledge of Finance, Accounting or a related field would be helpful. Skills & Abilities Self-starter, capable of working with general instructions and minimal supervision. Ability to learn and retain knowledge. Excellent phone skills, computer/keyboard skills. Good math skills. Effective oral and written communication skills and excellent organization skills. Ability to multi-task utilizing multiple sources of software to make thorough decisions. Must be proficient with Microsoft Office products (Word, Excel, Teams, and Outlook). Availability This position is full-time, 40- hours a week, Monday through Friday. Member Contact Center operating hours are 7:30 a.m. to 5:30 p.m. Supervisors are expected to rotate schedules with other Member Contact Center Supervisors across Altra markets. Work Environment This position is located at Altra's Tyler West office in Tyler, TX. The hired candidate will be expected to be full-time in the office to support staff. Some travel may be required for training purposes to Wisconsin, where Altra headquarters are located. Pay & Benefits Offering competitive hourly pay, commensurate with experience and qualification. Eligible to participate in the monthly incentive plan, with payouts earned based on plan guidelines. Employees who are bilingual in Spanish receive a $1.00 per hour pay premium after successfully completing a language exam. Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options. Up to a 6% employer-matched 401(k) + additional 3% employer contribution. Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years! Paid time off, volunteer time off, paid holidays, and your birthday off (paid)! Employee-only perks and discounts. At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact on the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer. PI0e83a566accf-2005
09/17/2026
Full time
Since 1931, Altra Federal Credit Union has been committed to helping our members live their best lives. As we celebrate our 95th anniversary, we continue to grow and innovate while staying true to our member-first philosophy, strong community focus, and commitment to exceptional service. With team members located across multiple states, Altra combines the personal service of a credit union with forward-thinking technology and operational excellence. We are seeking a motivated and service-focused Bilingual Member Contact Center Supervisor to lead the daily operations of our Member Contact Center at our Tyler West Office, in Tyler TX. This role is responsible for supervising a team of representatives, ensuring exceptional member service, driving operational performance, and fostering a positive, collaborative work environment. The ideal candidate is a strong coach, an effective communicator, and passionate about delivering outstanding member experience. Key Responsibilities Manage the day-to-day flow in the contact center, including handling calls, live chat, emails, secure messaging, escalated phone calls, staff support, quality assurance monitoring, and scheduling changes, as necessary. Communicate job expectations and evaluate staff against those expectations. Participate in the hiring process and train new staff while providing ongoing training and development of existing staff. Identify efficiencies and process improvements for improved agent and member experience. Handle escalated member concerns and resolve complex service issues professionally and efficiently. Foster a culture of accountability, teamwork, continuous improvement, and exceptional member service. Qualifications Required to fluently communicate in Spanish and English languages, both verbally and in written form to members and staff. High school diploma (or equivalent) required. Associate's degree or higher preferred; two years of equivalent experience may be considered. 3+ years of similar or related experience required; previous call center experience would be a plus. 1+ years of supervisory experience highly encouraged but not required. Basic knowledge of Finance, Accounting or a related field would be helpful. Skills & Abilities Self-starter, capable of working with general instructions and minimal supervision. Ability to learn and retain knowledge. Excellent phone skills, computer/keyboard skills. Good math skills. Effective oral and written communication skills and excellent organization skills. Ability to multi-task utilizing multiple sources of software to make thorough decisions. Must be proficient with Microsoft Office products (Word, Excel, Teams, and Outlook). Availability This position is full-time, 40- hours a week, Monday through Friday. Member Contact Center operating hours are 7:30 a.m. to 5:30 p.m. Supervisors are expected to rotate schedules with other Member Contact Center Supervisors across Altra markets. Work Environment This position is located at Altra's Tyler West office in Tyler, TX. The hired candidate will be expected to be full-time in the office to support staff. Some travel may be required for training purposes to Wisconsin, where Altra headquarters are located. Pay & Benefits Offering competitive hourly pay, commensurate with experience and qualification. Eligible to participate in the monthly incentive plan, with payouts earned based on plan guidelines. Employees who are bilingual in Spanish receive a $1.00 per hour pay premium after successfully completing a language exam. Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options. Up to a 6% employer-matched 401(k) + additional 3% employer contribution. Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years! Paid time off, volunteer time off, paid holidays, and your birthday off (paid)! Employee-only perks and discounts. At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact on the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer. PI0e83a566accf-2005
Associate Sales Representative Location Main Street, Boston, MA, 02108, United States Base Pay $70,000.00 - $80,000.00 / Year Job Category UMS-ASRFT Employee Type Full Time Exempt Description Associate Sales Representative - Field Ideal Location : New York, NY / Long Island, NY / Westchester, NY / Boston, MA / Providence, RI About us: United Medical Systems is a mobile healthcare services company offering shared service programs with an emphasis on delivering advanced technologies and cost-efficient solutions in the clinical areas of Urology. About the Role: Are you a motivated, relationship-driven sales professional looking to grow your career in healthcare sales? As an Associate Sales Representative, you will play a key role in expanding UMS's presence within the urology market by identifying new business opportunities, building relationships with healthcare providers, and supporting the sales process from prospecting through close. This is an ideal opportunity for someone who enjoys networking, developing customer relationships, and working in a fast-paced, entrepreneurial environment. You will partner closely with experienced sales leaders while gaining exposure to physician practices, ambulatory surgery centers, and hospitals throughout your territory. Success in this role requires persistence, strong communication skills, a willingness to travel, and a passion for helping healthcare providers access innovative clinical solutions. Job Summary : The Associate Sales Representatives (ASR) primary responsibility is to generate new sales leads in the urology market in coordination and collaboration with the Director of Business Development (DBD) and/or the Regional Vice President of Sales (RVP) within their assigned territory. ASRs prospect by cold calling, visiting urology and associated specialty offices, surgery centers and hospitals, and networking within the industry. ARSs will work established business areas as well as white space throughout their sales territory. The ASRs objective is to identify potential sales opportunities and qualified leads to present to their DBD and/or RVP with the goal of establishing contact, set meetings, and assist in the sales process from lead to close. Primary Responsibilities : Cultivate key account relationships. Develop and enhance these relationships through routine customer visits, product demonstrations, educational programs, product in-services, procedural observation, and problem resolution. Relationships established with physicians, nurses, technicians, materials management, and hospital administration Properly update leads, sales activity, and account information in Salesforce daily Work closely with the DBD/RVP in evaluating and meeting lead generation to close goals Develop and implement a sales strategy with the DBD/RVP Recognize and qualify opportunities to communicate and present UMS information to DBD/RVP to increase sales activities in the region Provide timely updates to DBD/RVP on sales prospecting activity successes and challenges Maintain accurate records of sales travel and meal expenses, and submit on a timely basis Qualifications : Bachelors degree required 2+ years of professional sales experience required; medical device or healthcare sales experience strongly preferred Documented sales success Self-starter, team player, proven leadership qualities, high coachability Possess the ability to determine and set priorities Able to build and maintain strong customer relationships Must be energetic, enthusiastic, determined, and goal oriented Excels in fast-paced, competitive environment Special Work Requirements : Position requires weekend and evening trade show and/or meeting participation Valid driver's license and ability to travel within assigned territory Position requires 60-80% travel We offer competitive salaries, and full benefits for this job which includes but not limited to the following: Medical insurance Dental Insurance Vision Insurance Fully Paid STD/LTD Insurance Fully Paid 2x Basic life Insurance 401k with excellent company match Paid Vacation/sick/personal Time pm19 Compensation details: 0 Yearly Salary PIce4fd7b5-
09/16/2026
Full time
Associate Sales Representative Location Main Street, Boston, MA, 02108, United States Base Pay $70,000.00 - $80,000.00 / Year Job Category UMS-ASRFT Employee Type Full Time Exempt Description Associate Sales Representative - Field Ideal Location : New York, NY / Long Island, NY / Westchester, NY / Boston, MA / Providence, RI About us: United Medical Systems is a mobile healthcare services company offering shared service programs with an emphasis on delivering advanced technologies and cost-efficient solutions in the clinical areas of Urology. About the Role: Are you a motivated, relationship-driven sales professional looking to grow your career in healthcare sales? As an Associate Sales Representative, you will play a key role in expanding UMS's presence within the urology market by identifying new business opportunities, building relationships with healthcare providers, and supporting the sales process from prospecting through close. This is an ideal opportunity for someone who enjoys networking, developing customer relationships, and working in a fast-paced, entrepreneurial environment. You will partner closely with experienced sales leaders while gaining exposure to physician practices, ambulatory surgery centers, and hospitals throughout your territory. Success in this role requires persistence, strong communication skills, a willingness to travel, and a passion for helping healthcare providers access innovative clinical solutions. Job Summary : The Associate Sales Representatives (ASR) primary responsibility is to generate new sales leads in the urology market in coordination and collaboration with the Director of Business Development (DBD) and/or the Regional Vice President of Sales (RVP) within their assigned territory. ASRs prospect by cold calling, visiting urology and associated specialty offices, surgery centers and hospitals, and networking within the industry. ARSs will work established business areas as well as white space throughout their sales territory. The ASRs objective is to identify potential sales opportunities and qualified leads to present to their DBD and/or RVP with the goal of establishing contact, set meetings, and assist in the sales process from lead to close. Primary Responsibilities : Cultivate key account relationships. Develop and enhance these relationships through routine customer visits, product demonstrations, educational programs, product in-services, procedural observation, and problem resolution. Relationships established with physicians, nurses, technicians, materials management, and hospital administration Properly update leads, sales activity, and account information in Salesforce daily Work closely with the DBD/RVP in evaluating and meeting lead generation to close goals Develop and implement a sales strategy with the DBD/RVP Recognize and qualify opportunities to communicate and present UMS information to DBD/RVP to increase sales activities in the region Provide timely updates to DBD/RVP on sales prospecting activity successes and challenges Maintain accurate records of sales travel and meal expenses, and submit on a timely basis Qualifications : Bachelors degree required 2+ years of professional sales experience required; medical device or healthcare sales experience strongly preferred Documented sales success Self-starter, team player, proven leadership qualities, high coachability Possess the ability to determine and set priorities Able to build and maintain strong customer relationships Must be energetic, enthusiastic, determined, and goal oriented Excels in fast-paced, competitive environment Special Work Requirements : Position requires weekend and evening trade show and/or meeting participation Valid driver's license and ability to travel within assigned territory Position requires 60-80% travel We offer competitive salaries, and full benefits for this job which includes but not limited to the following: Medical insurance Dental Insurance Vision Insurance Fully Paid STD/LTD Insurance Fully Paid 2x Basic life Insurance 401k with excellent company match Paid Vacation/sick/personal Time pm19 Compensation details: 0 Yearly Salary PIce4fd7b5-
Associate Sales Representative Location Main Street, Boston, MA, 02108, United States Base Pay $70,000.00 - $80,000.00 / Year Job Category UMS-ASRFT Employee Type Full Time Exempt Description Associate Sales Representative - Field Ideal Location : New York, NY / Long Island, NY / Westchester, NY / Boston, MA / Providence, RI About us: United Medical Systems is a mobile healthcare services company offering shared service programs with an emphasis on delivering advanced technologies and cost-efficient solutions in the clinical areas of Urology. About the Role: Are you a motivated, relationship-driven sales professional looking to grow your career in healthcare sales? As an Associate Sales Representative, you will play a key role in expanding UMS's presence within the urology market by identifying new business opportunities, building relationships with healthcare providers, and supporting the sales process from prospecting through close. This is an ideal opportunity for someone who enjoys networking, developing customer relationships, and working in a fast-paced, entrepreneurial environment. You will partner closely with experienced sales leaders while gaining exposure to physician practices, ambulatory surgery centers, and hospitals throughout your territory. Success in this role requires persistence, strong communication skills, a willingness to travel, and a passion for helping healthcare providers access innovative clinical solutions. Job Summary : The Associate Sales Representatives (ASR) primary responsibility is to generate new sales leads in the urology market in coordination and collaboration with the Director of Business Development (DBD) and/or the Regional Vice President of Sales (RVP) within their assigned territory. ASRs prospect by cold calling, visiting urology and associated specialty offices, surgery centers and hospitals, and networking within the industry. ARSs will work established business areas as well as white space throughout their sales territory. The ASRs objective is to identify potential sales opportunities and qualified leads to present to their DBD and/or RVP with the goal of establishing contact, set meetings, and assist in the sales process from lead to close. Primary Responsibilities : Cultivate key account relationships. Develop and enhance these relationships through routine customer visits, product demonstrations, educational programs, product in-services, procedural observation, and problem resolution. Relationships established with physicians, nurses, technicians, materials management, and hospital administration Properly update leads, sales activity, and account information in Salesforce daily Work closely with the DBD/RVP in evaluating and meeting lead generation to close goals Develop and implement a sales strategy with the DBD/RVP Recognize and qualify opportunities to communicate and present UMS information to DBD/RVP to increase sales activities in the region Provide timely updates to DBD/RVP on sales prospecting activity successes and challenges Maintain accurate records of sales travel and meal expenses, and submit on a timely basis Qualifications : Bachelors degree required 2+ years of professional sales experience required; medical device or healthcare sales experience strongly preferred Documented sales success Self-starter, team player, proven leadership qualities, high coachability Possess the ability to determine and set priorities Able to build and maintain strong customer relationships Must be energetic, enthusiastic, determined, and goal oriented Excels in fast-paced, competitive environment Special Work Requirements : Position requires weekend and evening trade show and/or meeting participation Valid driver's license and ability to travel within assigned territory Position requires 60-80% travel We offer competitive salaries, and full benefits for this job which includes but not limited to the following: Medical insurance Dental Insurance Vision Insurance Fully Paid STD/LTD Insurance Fully Paid 2x Basic life Insurance 401k with excellent company match Paid Vacation/sick/personal Time pm19 Compensation details: 0 Yearly Salary PIe279ef637a25-0124
09/16/2026
Full time
Associate Sales Representative Location Main Street, Boston, MA, 02108, United States Base Pay $70,000.00 - $80,000.00 / Year Job Category UMS-ASRFT Employee Type Full Time Exempt Description Associate Sales Representative - Field Ideal Location : New York, NY / Long Island, NY / Westchester, NY / Boston, MA / Providence, RI About us: United Medical Systems is a mobile healthcare services company offering shared service programs with an emphasis on delivering advanced technologies and cost-efficient solutions in the clinical areas of Urology. About the Role: Are you a motivated, relationship-driven sales professional looking to grow your career in healthcare sales? As an Associate Sales Representative, you will play a key role in expanding UMS's presence within the urology market by identifying new business opportunities, building relationships with healthcare providers, and supporting the sales process from prospecting through close. This is an ideal opportunity for someone who enjoys networking, developing customer relationships, and working in a fast-paced, entrepreneurial environment. You will partner closely with experienced sales leaders while gaining exposure to physician practices, ambulatory surgery centers, and hospitals throughout your territory. Success in this role requires persistence, strong communication skills, a willingness to travel, and a passion for helping healthcare providers access innovative clinical solutions. Job Summary : The Associate Sales Representatives (ASR) primary responsibility is to generate new sales leads in the urology market in coordination and collaboration with the Director of Business Development (DBD) and/or the Regional Vice President of Sales (RVP) within their assigned territory. ASRs prospect by cold calling, visiting urology and associated specialty offices, surgery centers and hospitals, and networking within the industry. ARSs will work established business areas as well as white space throughout their sales territory. The ASRs objective is to identify potential sales opportunities and qualified leads to present to their DBD and/or RVP with the goal of establishing contact, set meetings, and assist in the sales process from lead to close. Primary Responsibilities : Cultivate key account relationships. Develop and enhance these relationships through routine customer visits, product demonstrations, educational programs, product in-services, procedural observation, and problem resolution. Relationships established with physicians, nurses, technicians, materials management, and hospital administration Properly update leads, sales activity, and account information in Salesforce daily Work closely with the DBD/RVP in evaluating and meeting lead generation to close goals Develop and implement a sales strategy with the DBD/RVP Recognize and qualify opportunities to communicate and present UMS information to DBD/RVP to increase sales activities in the region Provide timely updates to DBD/RVP on sales prospecting activity successes and challenges Maintain accurate records of sales travel and meal expenses, and submit on a timely basis Qualifications : Bachelors degree required 2+ years of professional sales experience required; medical device or healthcare sales experience strongly preferred Documented sales success Self-starter, team player, proven leadership qualities, high coachability Possess the ability to determine and set priorities Able to build and maintain strong customer relationships Must be energetic, enthusiastic, determined, and goal oriented Excels in fast-paced, competitive environment Special Work Requirements : Position requires weekend and evening trade show and/or meeting participation Valid driver's license and ability to travel within assigned territory Position requires 60-80% travel We offer competitive salaries, and full benefits for this job which includes but not limited to the following: Medical insurance Dental Insurance Vision Insurance Fully Paid STD/LTD Insurance Fully Paid 2x Basic life Insurance 401k with excellent company match Paid Vacation/sick/personal Time pm19 Compensation details: 0 Yearly Salary PIe279ef637a25-0124
Maintenance Trainer The Maintenance Trainer is responsible for developing, delivering, and evaluating technical training programs to improve maintenance employee performance, ensure compliance with company and client standards, and enhance fleet reliability and safety. This role partners closely with maintenance leadership to identify skill gaps, address performance trends, and support continuous improvement across the operation. We will consider Part Time Instructors, 1 or 2 days a week. An excellent opportunity for retired experienced professionals to work with our Technician Apprenticeship Program Transdev is proud to offer: Competitive compensation package of $80,000 - $100,000 Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Develop and deliver technical training programs for maintenance personnel, including new hire onboarding, refresher training, and upskilling initiatives. Evaluate technician performance and identify skill gaps through observation, audits, and performance data. Partner with Maintenance Manager and leadership team to address training needs based on key performance indicators such as road calls, repeat repairs, and preventive maintenance compliance. Analyze maintenance data, including defect reports, failure trends, and road calls, to develop targeted training solutions. Support and reinforce standard maintenance procedures, safety protocols, and manufacturer guidelines. Conduct hands-on training and provide technical guidance on diagnostics, troubleshooting, and repair procedures. Monitor effectiveness of training programs and adjust content to improve technician performance and operational outcomes. Assist with quality assurance audits and ensure adherence to maintenance policies and regulatory requirements. Maintain training records and prepare reports on training activities, progress, and identified trends. Promote a safe, clean, and organized work environment and ensure proper use of tools and personal protective equipment (PPE). Stay current on industry trends, diagnostic tools, and emerging vehicle technologies. Perform other duties as assigned to support the maintenance operation. Ensures consistency and standardization of maintenance practices across all shifts. Minimum Qualifications: High School Diploma or equivalent required; technical or vocational training preferred. Minimum of 3 years of experience in maintenance and repair of heavy-duty, automotive, or transit equipment. Strong diagnostic and troubleshooting skills across mechanical, electrical, and electronic systems. Working knowledge of diesel and/or alternative fuel systems, transmissions, air brake systems, and driveline components. Ability to read and interpret technical manuals, schematics, and wiring diagrams. Experience using computerized diagnostic equipment and maintenance software systems. Strong communication and interpersonal skills with the ability to train and mentor employees. Proficiency with Microsoft Office (Word, Excel, Outlook). Ability to obtain ASE certifications as required. Ability to obtain and maintain a Commercial Driver's License (CDL) with appropriate endorsements. Must be able to pass a physical examination and drug screening. Must be able to work flexible hours as required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations as sanctioned by the Department of Transportation, may be made to enable individuals with disabilities to perform the essential functions. 5% of work is accomplished in doors and in air conditioned or well-ventilated facilities. 95% of work is accomplished outside. Performs physical activities that require considerable use of the arms, repetitive hand-wrist motion, and legs and moving the whole body, such as climbing, lifting, balancing, walking, stooping, and handling of passengers and materials. Must be able to lift or handle up to 50 pounds (i.e., strapping in passengers and the loading and unloading passengers, etc.). Potential exposure to heavy traffic areas while performing the duties of the job. Exposure to considerable amounts of dust, vehicle fumes or airborne particles, toxic or caustic chemicals and vibrations and noise. Must be able to work outside in various weather conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: • Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). • Successfully pass a pre-employment drug screen. About Transdev : Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Management Job Type: Full Time Req ID: 8000 Pay Group: X60 Cost Center: 146 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110 . click apply for full job details
09/16/2026
Full time
Maintenance Trainer The Maintenance Trainer is responsible for developing, delivering, and evaluating technical training programs to improve maintenance employee performance, ensure compliance with company and client standards, and enhance fleet reliability and safety. This role partners closely with maintenance leadership to identify skill gaps, address performance trends, and support continuous improvement across the operation. We will consider Part Time Instructors, 1 or 2 days a week. An excellent opportunity for retired experienced professionals to work with our Technician Apprenticeship Program Transdev is proud to offer: Competitive compensation package of $80,000 - $100,000 Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Develop and deliver technical training programs for maintenance personnel, including new hire onboarding, refresher training, and upskilling initiatives. Evaluate technician performance and identify skill gaps through observation, audits, and performance data. Partner with Maintenance Manager and leadership team to address training needs based on key performance indicators such as road calls, repeat repairs, and preventive maintenance compliance. Analyze maintenance data, including defect reports, failure trends, and road calls, to develop targeted training solutions. Support and reinforce standard maintenance procedures, safety protocols, and manufacturer guidelines. Conduct hands-on training and provide technical guidance on diagnostics, troubleshooting, and repair procedures. Monitor effectiveness of training programs and adjust content to improve technician performance and operational outcomes. Assist with quality assurance audits and ensure adherence to maintenance policies and regulatory requirements. Maintain training records and prepare reports on training activities, progress, and identified trends. Promote a safe, clean, and organized work environment and ensure proper use of tools and personal protective equipment (PPE). Stay current on industry trends, diagnostic tools, and emerging vehicle technologies. Perform other duties as assigned to support the maintenance operation. Ensures consistency and standardization of maintenance practices across all shifts. Minimum Qualifications: High School Diploma or equivalent required; technical or vocational training preferred. Minimum of 3 years of experience in maintenance and repair of heavy-duty, automotive, or transit equipment. Strong diagnostic and troubleshooting skills across mechanical, electrical, and electronic systems. Working knowledge of diesel and/or alternative fuel systems, transmissions, air brake systems, and driveline components. Ability to read and interpret technical manuals, schematics, and wiring diagrams. Experience using computerized diagnostic equipment and maintenance software systems. Strong communication and interpersonal skills with the ability to train and mentor employees. Proficiency with Microsoft Office (Word, Excel, Outlook). Ability to obtain ASE certifications as required. Ability to obtain and maintain a Commercial Driver's License (CDL) with appropriate endorsements. Must be able to pass a physical examination and drug screening. Must be able to work flexible hours as required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations as sanctioned by the Department of Transportation, may be made to enable individuals with disabilities to perform the essential functions. 5% of work is accomplished in doors and in air conditioned or well-ventilated facilities. 95% of work is accomplished outside. Performs physical activities that require considerable use of the arms, repetitive hand-wrist motion, and legs and moving the whole body, such as climbing, lifting, balancing, walking, stooping, and handling of passengers and materials. Must be able to lift or handle up to 50 pounds (i.e., strapping in passengers and the loading and unloading passengers, etc.). Potential exposure to heavy traffic areas while performing the duties of the job. Exposure to considerable amounts of dust, vehicle fumes or airborne particles, toxic or caustic chemicals and vibrations and noise. Must be able to work outside in various weather conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: • Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). • Successfully pass a pre-employment drug screen. About Transdev : Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Management Job Type: Full Time Req ID: 8000 Pay Group: X60 Cost Center: 146 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110 . click apply for full job details
LOCATION Buckhead New Jersey 1001 New Hampshire Ave, Suite E Lakewood, NJ 08701 JOB SUMMARY Support the design, development, implementation, training, and on-going execution of a comprehensive, risk-based food safety preventive controls program (Policies, SOPs, Hazard Analysis, HACCP Plan, Prerequisite Food Safety Programs, Traceability & Recall Process, Labeling Programs, and Associated Records) for the Distribution and Food Processing segments of Sysco's business. Oversee and manage the implementation of Policies, Procedures, Programs, Guidance Documents, and Training components of the food safety preventive controls program. Develop, coach, train, and evaluate the performance of the Food Safety Program Managers and/or others reporting to this role. Provide subject matter expertise in the on-going development of food safety initiatives. Support establishment, tracking, analyzing, and reporting of Key Performance Indicators (KPIs) in Distribution Food Safety and the Produce manufacturing locations working with both the corporate and field food safety teams on to seek continuous improvement. RESPONSIBILITIES Responsible for the development, deployment, implementation, and on-going execution of the food safety preventive controls program (Policies, SOPs, Hazard Analysis, HACCP Plan, Prerequisite Food Safety Programs, Traceability & Recall Process, Labeling Programs, and Associated Records) within the Distribution and Produce companies assigned Supports determination of Key Performance Indicators (KPIs), monitor adherence, track and communicate progress, report results to QA and Operations Leaders and assess improvement opportunities Oversees internal audit process for distribution centers and produce manufacturing locations to objectively evaluate performance, ensure compliance with applicable regulations, and provide feedback to Food Safety Regional Director and OpCo/Production Facility Leaders for improvement Collaborates with Regional Directors of Food Safety, Food Safety Program Managers, and OpCo/Production Company leaders in functional areas (Operations, Production, Merchandising, Sales, and HR) to ensure the food safety program is implemented across all Sysco locations Recruit, select, onboard, develop, coach, train, support, and evaluate the performance of the Food Safety Program Managers implementing the preventive controls programs at the product manufacturing locations. Establish and maintain effective working relationships with internal stakeholders across all functions and other owned companies with integration with the food safety programs, suppliers, customers, industry trade groups, and regulatory authorities QUALIFICATIONS Education Associates degree Bachelors degree (Food Science, Animal Science, Biological Science or related) or a combination of education and experience may be considered Experience Five or more years' total experience in Food Safety or Quality Assurance roles responsible for perishable and/or durable consumer goods in Distribution, Food Processing, or Foodservice Operations, with a minimum of five years management experience of staff members Knowledge of technical proficiency in the areas of food microbiology, food chemistry, animal science, biology, food safety, food defense, bacteriology, food processing technologies, and food regulations & policy Skills Intrinsic Capabilities: A high level of integrity and accountability, specifically the ability to speak and act with complete honesty and trustworthiness Setting Vision, Strategy, and Direction: Detailed knowledge and insights into the business, including risk management performance and productivity metrics that ultimately drive results This person will be able to think and act in a forward-looking manner, including the demonstrated ability to anticipate challenges and opportunities and address them in a proactive, pragmatic, fact-driven manner. He/She will be relentlessly focused on execution; holding team members fully accountable for the delivery on their commitment Developing and Leveraging Relationships: The successful candidate will have superior communication, customer service, relationship building, and influencing skills Building and Leading Teams: The successful candidate will be a collaborative leader with a high degree of emotional intelligence who inspires, manages, coaches and respects people Communication Skills: The successful candidate will have the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations in English Candidate must demonstrate the ability to write reports, business correspondence, policies, and procedures, as well as effectively present information and respond to questions from groups of associates, senior leaders, customers, and suppliers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear The employee is frequently required to sit and reach with hands and arms The employee must occasionally lift and/or move up to 20 pounds Work Environment The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job Must be able to travel as needed The noise level in the work environment is usually moderate NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions.
09/16/2026
Full time
LOCATION Buckhead New Jersey 1001 New Hampshire Ave, Suite E Lakewood, NJ 08701 JOB SUMMARY Support the design, development, implementation, training, and on-going execution of a comprehensive, risk-based food safety preventive controls program (Policies, SOPs, Hazard Analysis, HACCP Plan, Prerequisite Food Safety Programs, Traceability & Recall Process, Labeling Programs, and Associated Records) for the Distribution and Food Processing segments of Sysco's business. Oversee and manage the implementation of Policies, Procedures, Programs, Guidance Documents, and Training components of the food safety preventive controls program. Develop, coach, train, and evaluate the performance of the Food Safety Program Managers and/or others reporting to this role. Provide subject matter expertise in the on-going development of food safety initiatives. Support establishment, tracking, analyzing, and reporting of Key Performance Indicators (KPIs) in Distribution Food Safety and the Produce manufacturing locations working with both the corporate and field food safety teams on to seek continuous improvement. RESPONSIBILITIES Responsible for the development, deployment, implementation, and on-going execution of the food safety preventive controls program (Policies, SOPs, Hazard Analysis, HACCP Plan, Prerequisite Food Safety Programs, Traceability & Recall Process, Labeling Programs, and Associated Records) within the Distribution and Produce companies assigned Supports determination of Key Performance Indicators (KPIs), monitor adherence, track and communicate progress, report results to QA and Operations Leaders and assess improvement opportunities Oversees internal audit process for distribution centers and produce manufacturing locations to objectively evaluate performance, ensure compliance with applicable regulations, and provide feedback to Food Safety Regional Director and OpCo/Production Facility Leaders for improvement Collaborates with Regional Directors of Food Safety, Food Safety Program Managers, and OpCo/Production Company leaders in functional areas (Operations, Production, Merchandising, Sales, and HR) to ensure the food safety program is implemented across all Sysco locations Recruit, select, onboard, develop, coach, train, support, and evaluate the performance of the Food Safety Program Managers implementing the preventive controls programs at the product manufacturing locations. Establish and maintain effective working relationships with internal stakeholders across all functions and other owned companies with integration with the food safety programs, suppliers, customers, industry trade groups, and regulatory authorities QUALIFICATIONS Education Associates degree Bachelors degree (Food Science, Animal Science, Biological Science or related) or a combination of education and experience may be considered Experience Five or more years' total experience in Food Safety or Quality Assurance roles responsible for perishable and/or durable consumer goods in Distribution, Food Processing, or Foodservice Operations, with a minimum of five years management experience of staff members Knowledge of technical proficiency in the areas of food microbiology, food chemistry, animal science, biology, food safety, food defense, bacteriology, food processing technologies, and food regulations & policy Skills Intrinsic Capabilities: A high level of integrity and accountability, specifically the ability to speak and act with complete honesty and trustworthiness Setting Vision, Strategy, and Direction: Detailed knowledge and insights into the business, including risk management performance and productivity metrics that ultimately drive results This person will be able to think and act in a forward-looking manner, including the demonstrated ability to anticipate challenges and opportunities and address them in a proactive, pragmatic, fact-driven manner. He/She will be relentlessly focused on execution; holding team members fully accountable for the delivery on their commitment Developing and Leveraging Relationships: The successful candidate will have superior communication, customer service, relationship building, and influencing skills Building and Leading Teams: The successful candidate will be a collaborative leader with a high degree of emotional intelligence who inspires, manages, coaches and respects people Communication Skills: The successful candidate will have the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations in English Candidate must demonstrate the ability to write reports, business correspondence, policies, and procedures, as well as effectively present information and respond to questions from groups of associates, senior leaders, customers, and suppliers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear The employee is frequently required to sit and reach with hands and arms The employee must occasionally lift and/or move up to 20 pounds Work Environment The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job Must be able to travel as needed The noise level in the work environment is usually moderate NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions.
Lewisville & Fort Worth, TX On-Site Are you the type of HR professional who would rather be on the warehouse floor building relationships than sitting behind a desk all day? Do you thrive in fast-paced distribution and production environments where you can make an immediate impact on employees, leaders, safety, engagement, and culture? We're looking for a Human Resources Generalist who enjoys being highly visible, approachable, and hands-on. This is an ideal opportunity for someone who genuinely values supporting frontline operations and wants to build a career in manufacturing and distribution HR. What You'll Do As the primary on-site HR Generalist for our Distribution Center and Production teams, you'll work closely with leaders and employees to create a positive, compliant, and engaging workplace. Serving as the primary HR contact for employees and leaders within Distribution and Production operations. Providing guidance on HR policies, procedures, employee relations matters, and workplace concerns. Supporting employee investigations, conflict resolution, and performance management initiatives. Leading onboarding for hourly employees and ensuring a welcoming employee experience from day one. Conducting exit interviews and identifying employee retention trends. Partnering with leaders to drive employee engagement and development efforts. Managing and facilitating monthly Safety Committee meetings and workplace incident investigations. Supporting leave administration, workers' compensation, OSHA reporting, and related compliance requirements. Screening candidates for Distribution Center and Production Associate positions. Partnering with staffing agencies to meet temporary workforce needs. Assisting employees with benefits and payroll questions. Maintaining employee records and ensuring compliance with federal, state, and local employment laws. Participating in HR projects that improve processes, culture, and the overall employee experience. We're looking for someone who: Enjoys working directly with frontline employees and operational leaders. Is comfortable spending time in warehouse and production environments. Builds trust quickly and isn't afraid to have difficult conversations when needed. Takes ownership, acts independently, and follows through. Balances employee advocacy with sound business judgment. Loves being visible, approachable, and involved in the day-to-day operation. Wants to grow within operational HR and make a long-term impact. Qualifications Associate degree in Business or equivalent combination of education and experience. 1-3 years of Human Resources experience, preferably in a distribution, warehouse, manufacturing, or production environment. Knowledge of employee relations, performance management, benefits, payroll, workers' compensation, recruiting, and HR compliance. Familiarity with employment laws and HR best practices. Experience with HRIS platforms, ideally ADP, and Microsoft Office applications. SHRM-CP or PHR certification preferred. Spanish or Vietnamese bilingual skills strongly preferred. Travel & Work Environment Weekly travel between Lewisville, TX and Fort Worth, TX locations. Primarily on-site role supporting warehouse and production operations. Exposure to manufacturing and distribution center environments, including moderate to loud noise levels. Compensation Annual Compensation Range (Base Range): $60,000 - $70,000 Actual compensation may vary based on factors such as geographic location, experience, education, and skill level. Final base salary and will be confirmed at the time of offer. Why Join Us? At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect: Medical, dental, and vision insurance to keep you and your family healthy. 401(k)/Roth plan with matching, ensuring your financial future is secure. Healthcare Savings Accounts for added flexibility in managing medical expenses. Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development. Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally. A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours. We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being. Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-added Custom Solutions Center in Lewisville, TX. To learn more about us, visit To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. Compensation details: 0 Yearly Salary PI9bc2fa4cc55d-8432
09/16/2026
Full time
Lewisville & Fort Worth, TX On-Site Are you the type of HR professional who would rather be on the warehouse floor building relationships than sitting behind a desk all day? Do you thrive in fast-paced distribution and production environments where you can make an immediate impact on employees, leaders, safety, engagement, and culture? We're looking for a Human Resources Generalist who enjoys being highly visible, approachable, and hands-on. This is an ideal opportunity for someone who genuinely values supporting frontline operations and wants to build a career in manufacturing and distribution HR. What You'll Do As the primary on-site HR Generalist for our Distribution Center and Production teams, you'll work closely with leaders and employees to create a positive, compliant, and engaging workplace. Serving as the primary HR contact for employees and leaders within Distribution and Production operations. Providing guidance on HR policies, procedures, employee relations matters, and workplace concerns. Supporting employee investigations, conflict resolution, and performance management initiatives. Leading onboarding for hourly employees and ensuring a welcoming employee experience from day one. Conducting exit interviews and identifying employee retention trends. Partnering with leaders to drive employee engagement and development efforts. Managing and facilitating monthly Safety Committee meetings and workplace incident investigations. Supporting leave administration, workers' compensation, OSHA reporting, and related compliance requirements. Screening candidates for Distribution Center and Production Associate positions. Partnering with staffing agencies to meet temporary workforce needs. Assisting employees with benefits and payroll questions. Maintaining employee records and ensuring compliance with federal, state, and local employment laws. Participating in HR projects that improve processes, culture, and the overall employee experience. We're looking for someone who: Enjoys working directly with frontline employees and operational leaders. Is comfortable spending time in warehouse and production environments. Builds trust quickly and isn't afraid to have difficult conversations when needed. Takes ownership, acts independently, and follows through. Balances employee advocacy with sound business judgment. Loves being visible, approachable, and involved in the day-to-day operation. Wants to grow within operational HR and make a long-term impact. Qualifications Associate degree in Business or equivalent combination of education and experience. 1-3 years of Human Resources experience, preferably in a distribution, warehouse, manufacturing, or production environment. Knowledge of employee relations, performance management, benefits, payroll, workers' compensation, recruiting, and HR compliance. Familiarity with employment laws and HR best practices. Experience with HRIS platforms, ideally ADP, and Microsoft Office applications. SHRM-CP or PHR certification preferred. Spanish or Vietnamese bilingual skills strongly preferred. Travel & Work Environment Weekly travel between Lewisville, TX and Fort Worth, TX locations. Primarily on-site role supporting warehouse and production operations. Exposure to manufacturing and distribution center environments, including moderate to loud noise levels. Compensation Annual Compensation Range (Base Range): $60,000 - $70,000 Actual compensation may vary based on factors such as geographic location, experience, education, and skill level. Final base salary and will be confirmed at the time of offer. Why Join Us? At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect: Medical, dental, and vision insurance to keep you and your family healthy. 401(k)/Roth plan with matching, ensuring your financial future is secure. Healthcare Savings Accounts for added flexibility in managing medical expenses. Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development. Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally. A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours. We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being. Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-added Custom Solutions Center in Lewisville, TX. To learn more about us, visit To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. Compensation details: 0 Yearly Salary PI9bc2fa4cc55d-8432
Admissions Manager Quadrant Health Group provides effective, evidence-based addiction treatment that leads to long-term recovery. We are looking for an Admissions Manager in Boca Raton, FL Why Join Quadrant Health Group? Competitive salary commensurate with experience. Comprehensive benefits package, including medical, dental, and vision insurance. Paid time off, sick time and holidays. Opportunities for professional development and growth. A supportive and collaborative work environment. A chance to make a meaningful impact on the lives of our clients. Join our team at Quadrant Health Group! We are seeking an experienced and motivated Admissions Call Center Manager to provide front-line leadership and supervision to our Admissions team. Working under the direction of the Director of Admissions, this position is responsible for overseeing Admissions Representatives during their assigned shift, monitoring the admissions pipeline, and helping prospective clients move efficiently through the sales and admissions process. The Admissions Call Center Manager will provide real-time support and coaching to representatives, assist with barriers and escalations, and help ensure the team remains focused on converting qualified opportunities into successful admissions. The Admissions team serves as a critical first point of contact for individuals and families seeking treatment. We are looking for a hands-on leader who can support and motivate a fast-paced team while maintaining a high standard of professionalism, compassion, and accountability. This is an on-site, front-line leadership role based in Boca Raton, FL. What You'll Do: Major Tasks, Duties and Responsibilities: Shift Leadership & Supervision: Oversee Admissions Representatives assigned to the manager's shift under the direction of the Director of Admissions. Provide real-time support, coaching, and accountability to ensure effective performance. Pipeline & Admissions Management: Actively monitor the admissions pipeline and work with representatives to move prospective clients efficiently through established sales and admissions processes, ensuring appropriate follow-up and addressing barriers to admission. Sales Coaching: Support representatives with client engagement, objection handling, follow-up, and other sales-related challenges with the goal of improving conversion and maximizing admissions. Escalation & Problem Resolution: Serve as the first point of escalation for representatives during the assigned shift and escalate clinical, medical, financial, or operational concerns as appropriate. Admissions Coordination: Ensure timely communication and coordination with facility teams regarding scheduled admissions, client handoffs, and arrival logistics. Documentation & Compliance: Ensure representatives maintain accurate documentation and follow established admissions procedures, organizational policies, and confidentiality requirements. Leadership Communication: Keep the Director of Admissions informed of significant admissions barriers, staffing or performance concerns, and other matters requiring leadership attention. Perform additional admissions-related duties as assigned by the Director of Admissions. Skills, Knowledge and Qualifications: Minimum 2-3 years of experience in admissions for a behavioral health, substance abuse, or mental health facility. Minimum 1 year of experience in a supervisory or management role. Deep understanding of the substance abuse treatment industry, including Levels of Care, VOB, and basic clinical pre-assessment criteria. In-depth knowledge of HIPAA and 42 CFR Part 2 patient confidentiality regulations. HIPAA training/certification is expected upon hire (or current). Experience specifically with Salesforce Health Cloud is a plus. Experience with EMR/EHR systems (e.g., Kipu) Join a Mission That Matters About Quadrant Health Group: Quadrant Health Group, Inc. (QHG) is a leading provider of compassionate, evidence-based care for individuals and families struggling with substance use disorder and co-occurring mental health conditions. Our mission is to empower individuals on their journey to recovery by providing a supportive, safe, and healing environment across our 9 facilities and all levels of care. At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth. Equal Employment Opportunity & Reasonable Accommodation We are an Equal Opportunity Employer and are committed to providing equal employment opportunities to all qualified applicants and employees without regard to any characteristic protected by applicable federal, state, or local law. Reasonable accommodations may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the position, consistent with applicable law. PI04d570cfc1ca-7015
09/16/2026
Full time
Admissions Manager Quadrant Health Group provides effective, evidence-based addiction treatment that leads to long-term recovery. We are looking for an Admissions Manager in Boca Raton, FL Why Join Quadrant Health Group? Competitive salary commensurate with experience. Comprehensive benefits package, including medical, dental, and vision insurance. Paid time off, sick time and holidays. Opportunities for professional development and growth. A supportive and collaborative work environment. A chance to make a meaningful impact on the lives of our clients. Join our team at Quadrant Health Group! We are seeking an experienced and motivated Admissions Call Center Manager to provide front-line leadership and supervision to our Admissions team. Working under the direction of the Director of Admissions, this position is responsible for overseeing Admissions Representatives during their assigned shift, monitoring the admissions pipeline, and helping prospective clients move efficiently through the sales and admissions process. The Admissions Call Center Manager will provide real-time support and coaching to representatives, assist with barriers and escalations, and help ensure the team remains focused on converting qualified opportunities into successful admissions. The Admissions team serves as a critical first point of contact for individuals and families seeking treatment. We are looking for a hands-on leader who can support and motivate a fast-paced team while maintaining a high standard of professionalism, compassion, and accountability. This is an on-site, front-line leadership role based in Boca Raton, FL. What You'll Do: Major Tasks, Duties and Responsibilities: Shift Leadership & Supervision: Oversee Admissions Representatives assigned to the manager's shift under the direction of the Director of Admissions. Provide real-time support, coaching, and accountability to ensure effective performance. Pipeline & Admissions Management: Actively monitor the admissions pipeline and work with representatives to move prospective clients efficiently through established sales and admissions processes, ensuring appropriate follow-up and addressing barriers to admission. Sales Coaching: Support representatives with client engagement, objection handling, follow-up, and other sales-related challenges with the goal of improving conversion and maximizing admissions. Escalation & Problem Resolution: Serve as the first point of escalation for representatives during the assigned shift and escalate clinical, medical, financial, or operational concerns as appropriate. Admissions Coordination: Ensure timely communication and coordination with facility teams regarding scheduled admissions, client handoffs, and arrival logistics. Documentation & Compliance: Ensure representatives maintain accurate documentation and follow established admissions procedures, organizational policies, and confidentiality requirements. Leadership Communication: Keep the Director of Admissions informed of significant admissions barriers, staffing or performance concerns, and other matters requiring leadership attention. Perform additional admissions-related duties as assigned by the Director of Admissions. Skills, Knowledge and Qualifications: Minimum 2-3 years of experience in admissions for a behavioral health, substance abuse, or mental health facility. Minimum 1 year of experience in a supervisory or management role. Deep understanding of the substance abuse treatment industry, including Levels of Care, VOB, and basic clinical pre-assessment criteria. In-depth knowledge of HIPAA and 42 CFR Part 2 patient confidentiality regulations. HIPAA training/certification is expected upon hire (or current). Experience specifically with Salesforce Health Cloud is a plus. Experience with EMR/EHR systems (e.g., Kipu) Join a Mission That Matters About Quadrant Health Group: Quadrant Health Group, Inc. (QHG) is a leading provider of compassionate, evidence-based care for individuals and families struggling with substance use disorder and co-occurring mental health conditions. Our mission is to empower individuals on their journey to recovery by providing a supportive, safe, and healing environment across our 9 facilities and all levels of care. At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth. Equal Employment Opportunity & Reasonable Accommodation We are an Equal Opportunity Employer and are committed to providing equal employment opportunities to all qualified applicants and employees without regard to any characteristic protected by applicable federal, state, or local law. Reasonable accommodations may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the position, consistent with applicable law. PI04d570cfc1ca-7015
