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Job Description Job Description Contact Center Representative Contact Center Representative Bedford Service Center - Bedford, IN 47421 Apply Overview Salary Range $20.14 - $27.70 Hourly Travel Percentage Negligible Apply Description Join Our Award-Winning Team as a Contact Center Representative! Forbes has recognized Hoosier Hills Credit Union as one of Indiana's Top Three Credit Unions again in 2026, for the fourth consecutive year! Hoosier Hills Credit Union continues to grow and expand its impact across our communities, empowering brighter financial futures through extraordinary service and genuine connection. We're seeking a friendly, service-driven, and motivated Contact Center Representative to join our Retail Delivery team. If you enjoy helping others, building relationships, solving problems, and delivering exceptional service through phone and digital channels, we'd love to meet you! What We Offer: Competitive Salary: $20.14- $27.70, commensurate with experience. Comprehensive Benefits Package: Including health insurance, retirement plans, paid time off, 401k with company match and more. Impactful Work: Help empower brighter financial futures and strengthen communities through extraordinary service and genuine connection, one Member at a time. Supportive Environment: Work with a team that values your contributions and supports your professional growth. Growth Opportunities: Advance your career within a dynamic and rewarding organization. A Rewarding Career: Be part of a team that's dedicated to making a positive difference in the lives of our Members and Team Members. Professional Development: Gain valuable experience in member service and financial solutions while building a rewarding career in the credit union industry. Opportunity Overview: The Contact Center Representative ensures Hoosier Hills Credit Union members receive outstanding service through phone and digital channels. This role builds and strengthens member relationships by delivering friendly, helpful, and solution-focused service while supporting a wide range of member needs, including account servicing, product recommendations, and member based solutions. Successful candidates are passionate about helping others, committed to delivering exceptional member experiences, and motivated to identify solutions that help members achieve their financial goals. What You'll Do: Mission-Driven Service & Member Experience Uphold HHCU's mission: "To be better for our members by making a positive difference in their lives and the communities we serve." Provide exceptional service through friendly, informative, and solution-oriented communication. Take ownership of member needs and provide follow-through until resolution. Build strong relationships by understanding and anticipating member goals. Collaborate across departments to support the full range of member services. Member Support & Service Delivery Assist members with account transactions, maintenance requests, inquiries, new account applications questions, and loan applications questions. Recommend products and services that align with member needs and financial goals. Maintain professionalism and act in the best interest of the member and the Credit Union at all times. Achieve sales and service goals through proactive conversations and relationship-based cross-selling. Operational & Technical Proficiency Handle member requests via phone and written communications with accuracy and efficiency. Maintain and manage inboxes and internal routing of communication. Support consumer loan processing assisting members within established lending guidelines. Accurately process transactions while ensuring adherence to policies, procedures, and security standards. Teamwork, Collaboration & Continuous Improvement Communicate proactively with team members and supervisors regarding updates, opportunities, and challenges. Share ideas for process improvements and participate in team-driven solutions. Attend team meetings, events, and training sessions to support individual and team development. Assist with service center needs and functions, including occasional teller or member service tasks, as needed. What We're Looking For: Educational Background High school diploma or equivalent required. 1-2 years of experience in a retail, customer service, or member service environment. Experience in a contact center or phone-based service role preferred. Familiarity with lending practices and loan application processes is a plus. Knowledge, Skills, & Abilities Excellent oral and written communication skills with a friendly, professional demeanor. Strong multitasking abilities, including assisting members while navigating multiple systems and documentation requirements. Working knowledge of credit union products, services, and member engagement standards. Commitment to meeting sales and service goals in a supportive, team-focused environment. Ability to analyze information and exercise sound judgment in decision-making. Strong organizational skills with attention to detail and accuracy. Ability to learn new systems, adapt to change, and work effectively in a fast-paced environment. Work Environment This position operates in a professional office environment with standard administrative conditions, climate control, and lighting. The role requires normal mobility, dexterity, and coordination to perform typical office and phone-related tasks. Occasional lifting of up to 50 pounds may be required. Why Join Hoosier Hills Credit Union? At Hoosier Hills Credit Union, you'll be more than an employee. You'll be part of a team committed to helping members achieve financial success while making a positive impact in the communities we serve. Every interaction is an opportunity to create meaningful relationships and deliver extraordinary service. Hoosier Hills Credit Union is an Equal Employment Opportunity Employer PM19 Share job details to Compensation details: 20.14-27.7 Hourly Wage PIc8ec-0070

Job Description Job Description Description: Quality Manager ISO 13485 Medical Device Manufacturing We are seeking a hands-on Quality Manager who can lead and continuously improve our ISO 13485 Quality Management System while supporting a fast-paced medical device packaging manufacturing operation. This individual will serve as the site quality leader, partnering closely with Operations, Engineering, Supply Chain, and Customer Service to ensure compliance, drive continuous improvement, and maintain customer confidence. The ideal candidate is a proactive quality leader with experience in medical devices, healthcare packaging, or other regulated manufacturing environments. They are comfortable balancing strategic quality system oversight with day-to-day operational support and can effectively influence cross-functional teams. Basic Purpose and Function: The Quality Manager is responsible for developing, implementing, maintaining, and continuously improving the organization's Quality Management System (QMS) in accordance with ISO 13485, applicable regulatory requirements, customer requirements, and company objectives. This position serves as the site's management representative for the Quality Management System. It ensures that product realization activities, risk management processes, supplier controls, CAPA activities, and post-market quality processes effectively support the manufacture of safe and effective medical devices. The Quality Manager partners closely with Operations, Engineering, Supply Chain, and Customer Service teams to ensure compliance while driving a culture of quality and continuous improvement. Job Responsibilities: Quality Management System (QMS) Manage and maintain the ISO 13485 Quality Management System. Ensure compliance with all applicable regulatory and customer requirements. Oversee document control and record retention processes. Coordinate Management Review activities and present quality system performance metrics. Ensure quality objectives are established, monitored, and achieved. Maintain inspection readiness and audit preparedness. CAPA and Nonconformance Management Lead the Corrective and Preventive Action (CAPA) program. Ensure timely investigation and closure of quality issues. Facilitate root cause investigations. Monitor effectiveness of corrective actions. Manage nonconforming product processes and disposition activities. Risk Management Ensure risk management activities comply with ISO 14971 requirements. Participate in risk assessments associated with products, processes, equipment, and suppliers. Support implementation of risk controls and verification of effectiveness. Ensure risk management files remain current and complete. Validation and Quality Engineering Support Review and approve validation protocols and reports. Support process improvement and process capability initiatives. Ensure manufacturing changes are properly evaluated and validated. Internal Audits and Regulatory Inspections Manage the internal audit program. Coordinate external audits, customer audits, certification audits, and regulatory inspections. Track audit findings through closure. Supplier Quality Management Ensure supplier qualifications and monitoring programs meet ISO 13485 requirements. Manage supplier audits and supplier performance reviews. Oversee supplier corrective action requests (SCARs). Support supplier risk assessments and change management. Customer Quality and Complaint Handling Manage customer complaint investigations. Ensure complaint-handling processes meet applicable regulatory requirements. Analyze customer quality trends and implement improvement actions. Serve as primary escalation point for customer quality issues. Training and Quality Culture Ensure employee training programs meet regulatory and quality requirements. Verify personnel competency for quality-critical tasks. Promote quality awareness throughout the organization. Support continuous improvement initiatives across all departments. Leadership Responsibilities Lead and develop Quality Specialists, Technicians, Auditors, and Inspectors. Establish departmental goals and objectives. Manage department resources. Provide quality guidance to Operations, Engineering, and Customer Service. Success Measures Successful maintenance of ISO 13485 certification Timely closure and effectiveness of CAPAs Reduction in customer complaints and internal quality issues Successful completion of internal, customer, and certification audits Supplier quality performance improvements On-time completion of Management Reviews and Quality Objectives Requirements: Required Background Bachelor's degree in engineering, Quality, Manufacturing, Life Sciences, or related field. 5+ years of progressive quality experience in a regulated manufacturing environment. 3+ years working with ISO 13485 Quality Management Systems. Experience leading internal, customer, and certification audits. Strong knowledge of CAPA, nonconformance management, change control, complaint handling, and supplier quality. Experience in FDA-regulated manufacturing is highly preferred. Key Characteristics Strong leadership presence with the ability to coach and develop quality personnel. Highly organized and detail-oriented. Effective communicator who can build credibility across all levels of the organization. Skilled problem solver with root cause analysis experience. Comfortable making risk-based decisions in a regulated environment. Able to balance compliance requirements with operational realities. Technical Expertise: demonstrated experience with: ISO 13485 CAPA systems Internal auditing Risk management (ISO 14971 preferred) Supplier qualification and supplier corrective actions Validation activities (IQ/OQ/PQ) Complaint investigations Document control and change management Physical Requirements Reaching, standing, walking, pushing, pulling, lifting, typing, grasping, feeling, talking, hearing, seeing, and repetitive motions. This position frequently requires the use of hands to handle or feel objects, tools, or controls, and to reach with hands and arms. The associate must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Compensation details: 00 Yearly Salary PIdfd3-5226

Job Description Job Description Job Title : Field Service Engineer II - Onsite Reports to: Site Coordinator Classification: Non-Exempt Summary: This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, field process applications , and qualifications. In addition, the position is accountable for being able to operate as an independent "product expert" on select EVG product lines. Capable of assisting in the implementation of detailed, complex customer installation plans for reliability , process qualification , and sign-off. Training customer personnel on advanced equipment operation, maintenance procedures and process related operations. Provides onsite technical support for development and implementation of equipment and process applications. Trains other Field Service Engineers on specific product lines. Essential Duties and Responsibilities: To perform this job successfully, the individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Provides professional and courteous service to customers with a primary goal of complete customer satisfaction. Assists customers and other personnel in identifying and repairing equipment related process problems. Performs onsite preventative maintenance, clean equipment as required and verify the operational quality of equipment. Performs start-up, warranty, paid service, and service contract activities. Performs hardware set-up on specified systems within established time frames. Keeps Management informed of down situations. Documents, logs, and reports activities as required. Troubleshoots and corrects process variations on systems. Diagnoses sources of hardware or process problems on equipment, facilities, or wafers. Participates in local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by email and telephone, as needed. Prepares and submits all required paperwork on a timely, routine basis. Maintains all assigned equipment logs and records promptly and thoroughly. Records activities clearly in written pass down and communicates clearly face to face when handing work off to oncoming shift. Complies with all OSHA and Customer Safety requirements. Stays current all prescribed and recurrent training courses for EVG and Customer to maintain uninterrupted access to customer site. Works overtime and/or travel on short notice, including unscheduled callouts from home and other shifts, as needed. Must be able to travel domestically and internationally overnight, as needed, up to 20% of the time. Must possess a valid passport. This position requires the use of EVG hired vehicles on EVG business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have acceptable driving privileges. Trains other Field Service Engineers on specific product lines and company software (timecards, expense reporting, drawings, parts) Assists and completes onsite equipment installations or complex retrofits on equipment and obtains Final Acceptance by the customer. Ability to utilize training skills to troubleshoot tools to resolve issues and minimize downtime. Keeps equipment running properly and efficiently to enhance customer satisfaction. Other duties, as assigned. Additional Duties and Responsibilities: Initiates purchase orders for parts and service. Maintains and performs repairs on company demo cleanroom equipment. Keeps informed and trained on company's most current systems, methods, and procedures, including site safety. Demonstrates excellent customer service skills (foreign and domestic). Exhibits good housekeeping practices in all work areas. Qualifications / Education / Skills and Experience: This position requires an associate degree or bachelor's degree in a related engineering field plus two (2) years of experience or up to four (4) years of experience installing/repairing semiconductor/electronic production equipment. Advanced electromechanical troubleshooting skills. Knowledge of quality improvement process methods and terminology. Ability to identify and solve advanced process-related system problems. Ability to communicate and demonstrate professional conduct with all levels of customers, management, and coworkers. Must have advanced PC skills (Windows, MSOffice suite). Kepner-Tregoe Problem Solving and Decision Making training, preferred. Physical Demands: While performing duties of this job, individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl and lift/move up to 50 pounds. Visual acuity required. Individual is required to use hands to finger, handle or feel objects, tools, or controls frequently and be able to reach with hand and arms above shoulder level occasionally. Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 75% of the time. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. PI1f9c54c0409a-1853

Job Description Job Description Description: About AEMI AEMI, an AEM company, is a leading manufacturer of high-reliability electronic components specializing in circuit protection, power conditioning, and radio frequency (RF) components. With a solid global presence, AEMI serves mission-critical industries such as aerospace and defense and the industrial and automotive sectors. Our commitment to innovation and quality has positioned us as a preferred supplier for highly engineered solutions in harsh environments. Position Summary The Director of Fuse Manufacturing is responsible for leading the manufacturing operation for a high-reliability electronic component product line to achieve safety, quality, delivery, cost, and productivity objectives. This role provides strategic and operational leadership across production planning, process and quality performance, workforce development, budget management, and data-driven continuous improvement to ensure efficient execution and compliance with aerospace and defense requirements. The position partners closely with Quality, Engineering, Supply Chain, Program Management, and other cross-functional teams to align operational capabilities with customer needs and business goals, and plays a key role in developing and maturing the manufacturing organization. Essential Duties & Responsibilities: Provide overall leadership and direction for the manufacturing operation of a high-reliability electronic component product line, setting clear expectations, establishing measurable goals, and driving accountability for safety, quality, delivery, and productivity. Own the operating plan and budget for the product line; develop and manage production schedules and capacity plans to meet program demands and delivery commitments, optimizing throughput, balancing workload, and minimizing bottlenecks while maintaining flexibility. Analyze capacity requirements, equipment utilization, and workforce allocation to ensure efficient resource deployment. Direct manufacturing quality to meet stringent aerospace, defense, and other high-reliability standards. Partner with Quality to maintain and improve quality systems, monitor defect and yield trends, and lead root cause investigations and corrective actions to resolve non-conformances, ensuring product reliability and customer satisfaction. Drive a continuous improvement agenda (Lean, Six Sigma, and process technology) to improve cost, cycle time, yield, and on-time delivery. Use operational data and metrics to identify improvement opportunities, establish and track KPIs, and lead structured problem-solving and operational reviews. Enforce compliance with all applicable occupational health, safety, and environmental regulations (OSHA, EPA, and local requirements), fostering a culture of safety awareness and risk prevention. Lead incident investigations, safety audits, and employee training to maintain a safe, compliant, and efficient manufacturing environment. Lead the implementation and sustainment of 6S practices to maintain an organized, clean, and safe workplace, reinforcing standards for sorting, setting in order, shining, standardizing, sustaining, and safety to support operational efficiency, reduce hazards, and improve consistency. Lead, coach, and develop the manufacturing team, including supervisors and production staff. Establish training, qualification, and certification programs and cross-training to improve workforce capability, flexibility, and resilience. Partner with Engineering and Quality to review customer contracts and technical requirements, support new product introduction (NPI) and transition to production, and ensure production capabilities, timelines, and quality expectations are clearly understood and integrated into planning and execution. Collaborate cross-functionally with Supply Chain, Planning, Program Management, Sales, and Finance to align operational capability with customer demand, business goals, and financial targets. Benefits of working with our team: This role is full-time, exempt Based in San Diego, CA, this is an onsite role We offer competitive pay based on knowledge, skills, and relevant experience Benefits for eligible employees include medical, dental, vision, life insurance, 401K with company match Organizational Overview AEM, headquartered in San Diego, California, is a portfolio company of Industrial Growth Partners (IGP), a private equity firm focused exclusively on middle-market industrial manufacturing and niche services businesses. Through its industry leading brands AEM, Renaissance Electronics, and Central Semiconductor, AEM serves niche applications across a diverse array of attractive markets including satellite, aerospace, defense, industrial, medical, EV/Battery, and telecom. AEM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Requirements: Minimum Qualifications: Bachelor's degree in engineering, operations, or a related technical discipline; equivalent experience in a relevant operations leadership role may be considered. Advanced degree (e.g., MBA or MS) a plus. Progressive manufacturing leadership experience in high-reliability electronics or a comparable regulated, highly engineered manufacturing environment, including responsibility for a production team or value stream. Demonstrated leadership and interpersonal skills, with a proven ability to build, motivate, and develop cross-functional teams and influence at all levels of the organization. Demonstrated success leading continuous improvement using Lean and Six Sigma methodologies, and using operational data to drive measurable gains in quality, cost, cycle time, and delivery. Excellent written, verbal, and visual communication skills, including the ability to present complex technical and operational information clearly to both technical and non-technical stakeholders. Strong business and financial acumen, with experience owning an operating budget and operational performance metrics. Highly organized, analytical, and results-driven, with a demonstrated ability to use data and metrics to identify, diagnose, and resolve complex operational and process issues with a sense of urgency and ownership. Consistent attendance and punctuality are essential requirements for this role. Preferred Qualifications Hands-on experience in the manufacturing and testing of high-reliability electronic components. Working familiarity with high-reliability electronic components and circuit protection fundamentals-enough to lead technical teams, ask the right questions, and partner effectively with engineering and quality. Experience manufacturing to aerospace and defense requirements and familiarity with applicable quality standards (e.g., AS9100, ISO 9001) and government contracting environments. Lean, Six Sigma, or operational excellence certification (e.g., Green/Black Belt) and demonstrated success leading continuous improvement and automation initiatives. Physical Qualifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. As a routine part of work, employees will generally be required to use their hands to manipulate, handle, or feel objects, tools (including small tools) or controls; reach with hands and arms; lift up to 20 pounds; climb stairs; sit and stand for long periods of time; and talk and hear. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Compensation details: 00 Yearly Salary PIed8ef000ad5c-2940

Job Description Location: 7601 Holliday Drive, Kansas City, KS, 66106, United States Employee Type: FT Non-Exempt Required Degree: High school Description The purpose of this position is to help maintain the cleanliness and appearance of non-occupied building spaces operated and maintained by the Production Division including, but not limited to, chemical feed rooms, residuals control buildings, pump rooms, filter galleries, and pipe galleries. The Industrial Cleaning Technician assists with cleaning basins and reservoirs as needed. The Industrial Cleaning Technician follows the general operating procedures of a water treatment facility, including Chemical feed systems, chemical inventory and receipt, and membrane filter maintenance. The pay range for the Industrial Cleaning Technician position starts at $20.16/hr to $30.24/hr. Compensation for the selected candidate will depend on candidate qualifications and experience as related to the position requirements. The schedule for this role is Tuesday-Friday 6:00am - 4:30pm. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performs daily cleaning of chemical feed rooms, pump rooms, filter galleries, hallways, and stairwells. Tasks include, but are not limited to, vacuuming, and wiping the dirt from walls, equipment, and piping; removing limescale from surfaces; cleaning up minor spills of water treatment chemicals; cleaning light fixtures, ceilings, and windows; and cleaning chemical feeder equipment and fixtures. Assists other members of the Support Shift team in cleaning basins, reservoirs, and other water treatment structures. Cleans other unoccupied spaces as necessary. Notes and reports to the supervisor in a timely manner any equipment, operations, or maintenance problems that appear to be creating excessive need for industrial cleaning. Performs all duties pertaining to hazardous waste operations in accordance with all applicable requirements. Supports Service Functions: Inventory, order, and receive treatment chemicals. Maintains and cleans basins and configure valving for operations. Maintains and troubleshoots Wolcott membrane racks. Works with Engineering on various projects, including meter testing and isolating equipment for contractors. Configures all plant valves, including the valve exercise program. Other Duties Perform other job duties as assigned. Customer Service Commitment WaterOne employees shall continuously strive to meet or exceed the expectations of both their internal and external customers. Questions and concerns shall be acknowledged on the same day whenever possible, but no later than the next business day. Issues shall be resolved as promptly as possible, with the goal of maximizing customer satisfaction. Required Education & Experience High School Diploma or GED. Experience working in an industrial environment. Experience with or ability to learn how to properly use various industrial cleaning equipment, chemicals, and techniques. These include but are not limited to, high-pressure hoses, power washers, industrial vacuums, floor scrubbers, submersible pumps, wire brushes, scrapers, and a variety of cleaning chemicals. Experience with or have the ability to learn and apply all applicable requirements pertaining to hazardous waste operations. Required Knowledge, Skills, & Abilities Ability to follow oral and written work instructions and standard operating procedures. Ability to read and comprehend technical and operating manuals for industrial cleaning equipment and processes. Possess a valid driver's license and continuously meet WaterOne driving standards. Follow all applicable safety requirements including but not limited to the use of hazardous materials, use of energized equipment, personal protective equipment, and use of ladders and working on elevated platforms. Mechanical operating abilities & basic plumbing skills. Ability to successfully complete a pre-employment drug screening and background verification in accordance with WaterOne standards. (may not apply to current employees). Preferred Qualifications Experience in industrial cleaning work. Class I Operations License Water Treatment Principles and Practices - Knowledge of and the ability to explain water distribution and treatment systems. Ability to read and interpret blueprints and schematics. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. An employee in this position may lift or move up to 5 lbs. constantly, 10lbs frequently, 20lbs occasionally; and 40 lbs. rarely. Employees in this position may frequently work in outdoor weather conditions. Outside working conditions are dependent on the weather, which involves extreme heat (above 90 degrees) in the summer and cold in the winter (below freezing). Some work may be in non-heated and non-air-conditioned structures frequently. Employees in this position may frequently perform field assignments in poor weather and driving conditions and deal with other hazards of field work such as occasionally working at varying heights up to 15 feet above the floor and occasionally tolerate noise levels that are generally minimal but may be excessive for brief periods of time (hearing protection is provided). This position requires the ability to remain in a stationary, standing and/or sitting position for up to several hours a day. Employees must be able to position him/herself to help install, inspect, remove, or repair various items, and position themselves to stoop, kneel, or crouch, move through elevators, stairways, ramps and rough terrain, and move from one location to another. Employees must be able to ascend and descend ladders to work on equipment, including climbing water towers and other structures, and tolerate operating vibrating equipment frequently Employees are required to use personal protective equipment and navigate construction sites and must be able to wear and use air purifying and air supplied respiratory protection. Employees in this position must also possess specific vision abilities required for this job including close vision, distance vision, depth perception, ability to distinguish colors, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Necessary personal protective equipment and tools are provided to perform job duties effectively and safely and must be used when required. Employees may be exposed to various environmental factors such as chemicals, noise from machinery, and fluctuating temperatures. The noise level in the work environment is usually moderate to maximal. WaterOne provides a total compensation package that includes: Competitive base pay Medical, dental, vision, life, AD&D, and LTD insurance Flexible spending account Company funded Cash Balance Plan Company match Defined Contribution Plan Comprehensive wellness program Educational assistance program A variety of other benefit programs and activities Equal Opportunity Employer WaterOne is an equal opportunity employer and upholds a non-discrimination policy. We prohibit discrimination on the basis of race, national origin, gender, sexual orientation, religion, disability, age, military status, or marital status in making employment and business decisions. We also prohibit harassment and retaliation in the workplace and in our dealings with the public. We encourage and welcome diversity of backgrounds in our workforce. WaterOne complies with the Immigration Reform and Control Act (IRCA). Complete job description is available upon request and will be provided during the selection process. Additional Information Work LocationOn Site Compensation details: 20.16-30.24 Hourly Wage PIc1e6ec725dc6-9852

Job Description Job Description Description: If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! As the Shift Lead, you'll enjoy the following work-related perks: uniforms provided, paid vacation days, meal discounts, and advancement opportunities. Position Summary: The Team lead is responsible for executing restaurant operations, in conjunction with the Restaurant Manager. The Team Lead follows standard operational procedures for living the Brand Values and helping the brand thrive. Focus is on influencing guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements. KEY DUTIES/RESPONSIBILITIES: Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service. Treats all team members with respect and dignity. Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance. Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience. Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth. Reviews, practices, and modifies as needed to continuously improve the guest experience. Supports Restaurant Manager to Identify and train internal candidates for Shift Lead positions. Assist in the training, of employees and ensures operations are executed per company operational standards. Interacts with guests and the community; responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Promptly escalates concerns to the Restaurant Manager. Assists the Restaurant Manager in using management information tools to analyze restaurant operational and financial performance. Helps identify trends and assist actions for improvement. Monitors costs and adherence to budget and restaurant goals. Complies with all State and Federal labor laws and regulations. The Shift Lead will help to support the company by maintaining an outstanding work environment through positive attitude, hospitality to guest and teammates and excellent operational performance. Requirements: Education: High school diploma or equivalent required; age requirements may apply in order to remain in compliance with State and Federal laws. Must be at least 18 years old. Experience: 6+ months of restaurant operations experience. Skills/Knowledge/Abilities Must complete Shift Lead training classes, and in certain states, must be ServSafe certified. Ability to communicate in English is required, Spanish comprehension is helpful. Fundamental reading, writing, math and computer/POS skills are required. Must have access to adequate transportation and complete the administrative driving requirement. Physical Requirements: May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds. May be required to operate/access equipment at standard heights while walking or standing during entire shift. Hazards include, but are not limited to, slipping, tripping, burns, cuts, abrasions, and falls. Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours. Must be able to work weekends and holidays. POSITION COMPETENCIES : Organization Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Position Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. REASONABLE ACCOMMODATION: Applicants with disabilities may be entitled to reasonable accommodation under federal law, state law, and local laws. Qdoba will make reasonable accommodations to allow qualified individuals with a disability, or in relation to certain religious beliefs or observances, to enjoy equal opportunities and to perform the essential functions of the job. Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process. Benefits: Medical, Dental, Vision & 401k for eligible employees PTO (including vacation, & holiday) Flexible Schedules Medical Insurance FREE DAILY MEAL Promotional Opportunities Make a competitive wage between $15.00 to $21.00 QDOBA takes pride in carefully selecting talented people and mixing them together to discover amazing flavors. We value the diversity that all our employees bring to the table and the new flavors they bring to our team. Employment decisions and rewards recognize job accountabilities, business needs, and performance merit without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law. Compensation details: 15-21 Hourly Wage PIdd30d1bed5-

Job Description Job Description Description: If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! As the Shift Lead, you'll enjoy the following work-related perks: uniforms provided, paid vacation days, meal discounts, and advancement opportunities. Position Summary: The Team lead is responsible for executing restaurant operations, in conjunction with the Restaurant Manager. The Team Lead follows standard operational procedures for living the Brand Values and helping the brand thrive. Focus is on influencing guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements. KEY DUTIES/RESPONSIBILITIES: Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service. Treats all team members with respect and dignity. Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance. Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience. Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth. Reviews, practices, and modifies as needed to continuously improve the guest experience. Supports Restaurant Manager to Identify and train internal candidates for Shift Lead positions. Assist in the training, of employees and ensures operations are executed per company operational standards. Interacts with guests and the community; responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Promptly escalates concerns to the Restaurant Manager. Assists the Restaurant Manager in using management information tools to analyze restaurant operational and financial performance. Helps identify trends and assist actions for improvement. Monitors costs and adherence to budget and restaurant goals. Complies with all State and Federal labor laws and regulations. The Shift Lead will help to support the company by maintaining an outstanding work environment through positive attitude, hospitality to guest and teammates and excellent operational performance. Requirements: Education: High school diploma or equivalent required; age requirements may apply in order to remain in compliance with State and Federal laws. Must be at least 18 years old. Experience: 6+ months of restaurant operations experience. Skills/Knowledge/Abilities Must complete Shift Lead training classes, and in certain states, must be ServSafe certified. Ability to communicate in English is required, Spanish comprehension is helpful. Fundamental reading, writing, math and computer/POS skills are required. Must have access to adequate transportation and complete the administrative driving requirement. Physical Requirements: May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds. May be required to operate/access equipment at standard heights while walking or standing during entire shift. Hazards include, but are not limited to, slipping, tripping, burns, cuts, abrasions, and falls. Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours. Must be able to work weekends and holidays. POSITION COMPETENCIES : Organization Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Position Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. REASONABLE ACCOMMODATION: Applicants with disabilities may be entitled to reasonable accommodation under federal law, state law, and local laws. Qdoba will make reasonable accommodations to allow qualified individuals with a disability, or in relation to certain religious beliefs or observances, to enjoy equal opportunities and to perform the essential functions of the job. Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process. Benefits: Medical, Dental, Vision & 401k for eligible employees PTO (including vacation, & holiday) Flexible Schedules Medical Insurance FREE DAILY MEAL Promotional Opportunities Make a competitive wage between $15.00 to $21.00 QDOBA takes pride in carefully selecting talented people and mixing them together to discover amazing flavors. We value the diversity that all our employees bring to the table and the new flavors they bring to our team. Employment decisions and rewards recognize job accountabilities, business needs, and performance merit without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law. Compensation details: 15-21 Hourly Wage PI46f54a638e9e-1280

Job Description Job Description NOT ACCEPTING APPLICATIONS FROM RECRUITING OR STAFFING AGENCIES AT THIS TIME. Summary and Objective: The Setup & Machine Operator (SMO) is responsible for safely operating, setting up, monitoring, and maintaining manufacturing equipment used in pallet and custom wood packaging production. This role supports safe, stable, and efficient manufacturing operations by performing machine setup activities, verifying first-piece quality, monitoring machine performance, making operational adjustments, and conducting routine maintenance to minimize downtime and maintain consistent product quality. The SMO works with a variety of equipment ranging from cutting saws to advanced automated and robotic production systems, ensuring products meet customer specifications, quality standards, and production goals. This position requires mechanical aptitude, attention to detail, troubleshooting ability, and the ability to read and interpret production documentation, while contributing to continuous improvement and reliable manufacturing performance. Duties and Responsibilities: 1. Operate pallet manufacturing and wood packaging machinery safely and efficiently according to production schedules and work instructions. 2. Perform machine setup activities including loading programs, adjusting parameters, setting offsets, changing tooling, and preparing equipment for production runs. 3. Verify first-piece production meets quality and dimensional specifications before full production begins. 4. Monitor machine performance during operation and adjust maintain stable production and product quality. 5. Inspect finished products using measuring tools, gauges, and visual inspections to ensure compliance with customer and company standards. 6. Troubleshoot minor machine malfunctions, material flow issues, and operational problems to minimize downtime. 7. Perform routine preventive maintenance tasks including cleaning, lubricating, greasing, and basic equipment upkeep. 8. Assist with diagnosing equipment issues and communicate maintenance concerns to supervisors or maintenance personnel. 9. Read and interpret blueprints, run sheets, production orders, and other manufacturing documentation. 10. Maintain accurate production, quality, and downtime records as required. 11. Follow all company safety policies, lockout/tagout procedures, and safe operating practices. 12. Maintain clean and organized work areas to support safe and efficient operations. 13. Work collaboratively with production, maintenance, and quality personnel to meet operational goals. 14. Support continuous improvement initiatives related to safety, quality, productivity, and equipment performance. 15. Train or assist less experienced operators as needed based on skill level and experience. Minimum Required Qualifications: High school diploma or GED. Basic math skills including measurement calculations and counting. Ability to read standard and metric measuring tapes accurately. Mechanical aptitude and ability to learn machine setup and operation. Ability to read and follow production documents, work instructions, and safety procedures. Ability to safely operate manufacturing equipment and power tools. Strong attention to detail and quality standards. Ability to work in a fast-paced manufacturing environment. Ability to stand, walk, lift, bend, and perform repetitive physical tasks throughout the shift. Willingness to work overtime or flexible schedules as needed. Desired or Preferred Qualifications: Previous experience operating or setting up manufacturing equipment. Experience in pallet manufacturing, wood products, packaging, or industrial production environments. Familiarity with automated, robotic, or PLC-controlled machinery. Experience troubleshooting mechanical or operational equipment issues. Ability to read blueprints or technical drawings. Forklift certification or material handling experience. Preventive maintenance experience in a manufacturing environment. Knowledge of production quality inspection methods and measuring tools. Strong problem-solving and communication skills. Core Competencies: 1. Humility (lacks ego, team agenda, transparent, trainable, servant orientation) 2. Hungry (extra mile, internally driven, self-starter, excellence, passionate, change agent) 3. People Smart (interpersonal, group dynamics, influential, self-aware, motivating) 4. Competent (knows and can accomplish the task at hand - job, challenges, requirements) 5. Integrity (honest, reliable, transparent, strong character, loyal, righteous) Supervisory Responsibilities: This position has no direct supervisory responsibilities. However, it requires strong influential and leadership capabilities while working with company personnel at multiple levels, customers, and outside vendors. Physical Demands: The physical demands described here are representative of those required to successfully perform the essential functions of this position. Employees are regularly required to stand, walk, bend, stoop, reach, twist, and perform repetitive motions throughout the work shift. The role frequently requires lifting, carrying, pushing, and pulling materials, components, or equipment weighing up to 50 pounds, with occasional heavier lifting assisted by team members or mechanical devices. Employees must be able to use hands and fingers to operate machinery, tools, and measuring devices, and must possess adequate vision, hearing, and depth perception to safely monitor equipment operation and inspect product quality. Work Environment: This position works in a manufacturing and industrial production environment involving pallet and custom wood packaging equipment. Employees are regularly exposed to moving mechanical parts, saws, conveyors, automated machinery, vibration, wood dust, noise, and fluctuating temperatures depending on the season and facility conditions. Required personal protective equipment (PPE) may include safety glasses, hearing protection, gloves, steel-toe footwear, and other safety equipment as required. The work environment requires adherence to strict safety procedures and awareness around powered industrial equipment and automated production systems. Hours of Work: This is a full-time position that will be assigned to a certain shift (I.e., 1st, 2nd, 3rd, etc.). Days and hours of work are normally Monday through Friday, with an 8-to-12-hour work period per day. Exact time of day depends on the assigned shift. Some overtime, night, and/or weekend work may be required. Travel: This position may rarely require nominal or limited travel. AAP/EEO Statement: All recruiting, hiring, training, promotion, compensation, and other employment related decisions are provided fairly to all persons on an equal opportunity basis without regard to race, creed, color, religion, sex, age, national origin, disability, veteran status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Company Description Tree Brand Packaging has been a leading manufacturer of custom wood pallets, crates, and packaging products for over 30 years. With eight locations across the Southeast (NC, SC, AL, TN, LA, TX), we serve a wide range of industries, including steel, automotive, telecommunications, material handling, military, aerospace, and import/export. Our innovative design solutions and commitment to exceptional customer service help meet the unique needs of our clients. We aim to build a great team, valued partnerships, address supply-chain challenges, and support customers in reducing costs and improving profitability. Company Description Tree Brand Packaging has been a leading manufacturer of custom wood pallets, crates, and packaging products for over 30 years. With eight locations across the Southeast (NC, SC, AL, TN, LA, TX), we serve a wide range of industries, including steel, automotive, telecommunications, material handling, military, aerospace, and import/export. Our innovative design solutions and commitment to exceptional customer service help meet the unique needs of our clients. We aim to build a great team, valued partnerships, address supply-chain challenges, and support customers in reducing costs and improving profitability.