Staples is business to business. You're what binds us together. Quill makes the job of ordering supplies easier and more rewarding. From everyday office essentials to technology, cleaning products, and more, we support businesses of all sizes with an exceptional customer experience. As an Inside Sales Specialist, you'll partner closely with sales teams and internal business units to support both new and existing customers-helping them discover the right solutions while positioning Quill to win profitable deals. This is a great opportunity for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success. What you'll be doing: • Drive a high conversion rate of opportunities within approved margin guidelines. • Meet or exceed net sales and margin goals. • Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects. • Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat. • Develop and maintain strong knowledge of Quill's specialized product offerings, pricing, and solutions. • Meet phone time and dial expectations to stay consistently engaged with customers. • Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs. • Collaborate with cross functional partners such as sales teams, merchants, and vendors. • Educate customers on relevant Quill features and benefits based on category needs. • Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships. What you bring to the table: • A highly driven, competitive, results oriented mindset with strong communication and persuasion skills. • Ability to excel in an environment that requires adaptability and comfort with change. • Strong presentation skills. • Self-starter with a results-focused approach. • Excellent time management and organizational capabilities. • Curiosity and willingness to ask questions, viewing challenges as opportunities. • Persistence and resilience-the ability to handle rejection and keep going. • Customer first mindset. • Desire to positively influence team culture and support colleagues. • Ability to think dynamically and remain calm under pressure. • Commitment to continuous improvement and sharing best practices. What's needed - Basic Qualifications • At least 12 months of relevant experience in sales or customer service. • Demonstrated ability to communicate, present, and influence effectively. • Excellent verbal and written communication skills. • Self motivated with the ability to thrive in a results driven environment. • Strong prioritization, critical thinking, and problem solving skills. • Strong time management and organizational abilities. • High School Diploma or GED. What's needed - Preferred Qualifications • Thorough knowledge of category specific products and services (Furniture). We Offer: • Base pay plus Incentive Opportunity • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
08/17/2026
Full time
Staples is business to business. You're what binds us together. Quill makes the job of ordering supplies easier and more rewarding. From everyday office essentials to technology, cleaning products, and more, we support businesses of all sizes with an exceptional customer experience. As an Inside Sales Specialist, you'll partner closely with sales teams and internal business units to support both new and existing customers-helping them discover the right solutions while positioning Quill to win profitable deals. This is a great opportunity for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success. What you'll be doing: • Drive a high conversion rate of opportunities within approved margin guidelines. • Meet or exceed net sales and margin goals. • Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects. • Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat. • Develop and maintain strong knowledge of Quill's specialized product offerings, pricing, and solutions. • Meet phone time and dial expectations to stay consistently engaged with customers. • Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs. • Collaborate with cross functional partners such as sales teams, merchants, and vendors. • Educate customers on relevant Quill features and benefits based on category needs. • Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships. What you bring to the table: • A highly driven, competitive, results oriented mindset with strong communication and persuasion skills. • Ability to excel in an environment that requires adaptability and comfort with change. • Strong presentation skills. • Self-starter with a results-focused approach. • Excellent time management and organizational capabilities. • Curiosity and willingness to ask questions, viewing challenges as opportunities. • Persistence and resilience-the ability to handle rejection and keep going. • Customer first mindset. • Desire to positively influence team culture and support colleagues. • Ability to think dynamically and remain calm under pressure. • Commitment to continuous improvement and sharing best practices. What's needed - Basic Qualifications • At least 12 months of relevant experience in sales or customer service. • Demonstrated ability to communicate, present, and influence effectively. • Excellent verbal and written communication skills. • Self motivated with the ability to thrive in a results driven environment. • Strong prioritization, critical thinking, and problem solving skills. • Strong time management and organizational abilities. • High School Diploma or GED. What's needed - Preferred Qualifications • Thorough knowledge of category specific products and services (Furniture). We Offer: • Base pay plus Incentive Opportunity • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Join a team that powers everyday impact. Quill, a Staples company, is looking for a driven Inside Sales Site Development Representative to help grow relationships with existing and prospective customer locations connected to our managed account base. In this role, you will partner closely with account management, respond to customer needs, prepare negotiated quotes and special pricing, and make outbound calls that help reactivate customers, uncover new opportunities, and expand share of wallet. This is a great opportunity for someone who enjoys customer conversations, thrives in a goal-oriented environment, and wants to build a strong foundation in business-to-business sales. What you'll be doing: Make daily outbound calls to Quill customers who have not placed a recent order to support reactivation and revenue growth. Contact prospective customer locations affiliated with managed customer entities to identify needs and conversion opportunities. Accept inbound calls from customers tied to managed accounts and help ensure customer needs are met. Negotiate pricing and process special quotes for customer opportunities. Use customer insights, including order history, to guide quality conversations. Leverage specialized offers and Quill's value proposition to help customers place orders and meet monthly quotas and key metrics. Maintain consistent communication with account managers to share customer trends and pricing solution opportunities. Partner with sales specialists and support teams to identify opportunities beyond traditional office supplies, including furniture, technology, high-value quotes, print, and promotional products. Maintain accurate and up-to-date activity, pipeline, and customer records in CRM. Apply coaching and feedback from managers and peers to continuously improve sales approach and performance. What you bring to the table Motivation to build customer relationships that create measurable value and growth. Clear, confident communication with customers and internal partners across calls, follow-up, and solution-focused conversations. Curiosity and strong listening skills to understand customer needs, ask thoughtful questions, and uncover opportunities. A problem-solving mindset with the ability to connect customer needs to relevant products, programs, or solutions. Comfort making outbound calls, engaging customers, and continuing forward after rejection or setbacks. Strong organization, time management, and follow-through when balancing customer conversations, priorities, and activity goals. Adaptability and willingness to learn quickly as customer needs, business priorities, or sales approaches change. A customer-first approach focused on creating a positive, helpful, and professional experience in every interaction. Collaborative mindset with a willingness to share ideas, apply feedback, and learn from managers, peers, and business partners. Composure and critical thinking when prioritizing next steps, solving customer challenges, and supporting sales goals. What's needed- Basic Qualifications Associate degree, bachelor's degree, or equivalent work experience. Ability to work onsite four days per week at our Lincolnshire, IL location Experience using Microsoft Excel, PowerPoint, and Outlook. What's needed - Preferred Qualifications 1+ years of experience in sales or service in a business-to-business environment. Experience meeting or exceeding productivity goals, quotas, or sales metrics. Experience using CRM tools, or a comparable sales platform. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
08/17/2026
Full time
Join a team that powers everyday impact. Quill, a Staples company, is looking for a driven Inside Sales Site Development Representative to help grow relationships with existing and prospective customer locations connected to our managed account base. In this role, you will partner closely with account management, respond to customer needs, prepare negotiated quotes and special pricing, and make outbound calls that help reactivate customers, uncover new opportunities, and expand share of wallet. This is a great opportunity for someone who enjoys customer conversations, thrives in a goal-oriented environment, and wants to build a strong foundation in business-to-business sales. What you'll be doing: Make daily outbound calls to Quill customers who have not placed a recent order to support reactivation and revenue growth. Contact prospective customer locations affiliated with managed customer entities to identify needs and conversion opportunities. Accept inbound calls from customers tied to managed accounts and help ensure customer needs are met. Negotiate pricing and process special quotes for customer opportunities. Use customer insights, including order history, to guide quality conversations. Leverage specialized offers and Quill's value proposition to help customers place orders and meet monthly quotas and key metrics. Maintain consistent communication with account managers to share customer trends and pricing solution opportunities. Partner with sales specialists and support teams to identify opportunities beyond traditional office supplies, including furniture, technology, high-value quotes, print, and promotional products. Maintain accurate and up-to-date activity, pipeline, and customer records in CRM. Apply coaching and feedback from managers and peers to continuously improve sales approach and performance. What you bring to the table Motivation to build customer relationships that create measurable value and growth. Clear, confident communication with customers and internal partners across calls, follow-up, and solution-focused conversations. Curiosity and strong listening skills to understand customer needs, ask thoughtful questions, and uncover opportunities. A problem-solving mindset with the ability to connect customer needs to relevant products, programs, or solutions. Comfort making outbound calls, engaging customers, and continuing forward after rejection or setbacks. Strong organization, time management, and follow-through when balancing customer conversations, priorities, and activity goals. Adaptability and willingness to learn quickly as customer needs, business priorities, or sales approaches change. A customer-first approach focused on creating a positive, helpful, and professional experience in every interaction. Collaborative mindset with a willingness to share ideas, apply feedback, and learn from managers, peers, and business partners. Composure and critical thinking when prioritizing next steps, solving customer challenges, and supporting sales goals. What's needed- Basic Qualifications Associate degree, bachelor's degree, or equivalent work experience. Ability to work onsite four days per week at our Lincolnshire, IL location Experience using Microsoft Excel, PowerPoint, and Outlook. What's needed - Preferred Qualifications 1+ years of experience in sales or service in a business-to-business environment. Experience meeting or exceeding productivity goals, quotas, or sales metrics. Experience using CRM tools, or a comparable sales platform. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Join a team that powers everyday impact. Quill, a Staples company, is looking for a driven Inside Sales Site Development Representative to help grow relationships with existing and prospective customer locations connected to our managed account base. In this role, you will partner closely with account management, respond to customer needs, prepare negotiated quotes and special pricing, and make outbound calls that help reactivate customers, uncover new opportunities, and expand share of wallet. This is a great opportunity for someone who enjoys customer conversations, thrives in a goal-oriented environment, and wants to build a strong foundation in business-to-business sales. What you'll be doing: Make daily outbound calls to Quill customers who have not placed a recent order to support reactivation and revenue growth. Contact prospective customer locations affiliated with managed customer entities to identify needs and conversion opportunities. Accept inbound calls from customers tied to managed accounts and help ensure customer needs are met. Negotiate pricing and process special quotes for customer opportunities. Use customer insights, including order history, to guide quality conversations. Leverage specialized offers and Quill's value proposition to help customers place orders and meet monthly quotas and key metrics. Maintain consistent communication with account managers to share customer trends and pricing solution opportunities. Partner with sales specialists and support teams to identify opportunities beyond traditional office supplies, including furniture, technology, high-value quotes, print, and promotional products. Maintain accurate and up-to-date activity, pipeline, and customer records in CRM. Apply coaching and feedback from managers and peers to continuously improve sales approach and performance. What you bring to the table Motivation to build customer relationships that create measurable value and growth. Clear, confident communication with customers and internal partners across calls, follow-up, and solution-focused conversations. Curiosity and strong listening skills to understand customer needs, ask thoughtful questions, and uncover opportunities. A problem-solving mindset with the ability to connect customer needs to relevant products, programs, or solutions. Comfort making outbound calls, engaging customers, and continuing forward after rejection or setbacks. Strong organization, time management, and follow-through when balancing customer conversations, priorities, and activity goals. Adaptability and willingness to learn quickly as customer needs, business priorities, or sales approaches change. A customer-first approach focused on creating a positive, helpful, and professional experience in every interaction. Collaborative mindset with a willingness to share ideas, apply feedback, and learn from managers, peers, and business partners. Composure and critical thinking when prioritizing next steps, solving customer challenges, and supporting sales goals. What's needed- Basic Qualifications Associate degree, bachelor's degree, or equivalent work experience. Ability to work onsite four days per week at our Lincolnshire, IL location Experience using Microsoft Excel, PowerPoint, and Outlook. What's needed - Preferred Qualifications 1+ years of experience in sales or service in a business-to-business environment. Experience meeting or exceeding productivity goals, quotas, or sales metrics. Experience using CRM tools, or a comparable sales platform. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
08/17/2026
Full time
Join a team that powers everyday impact. Quill, a Staples company, is looking for a driven Inside Sales Site Development Representative to help grow relationships with existing and prospective customer locations connected to our managed account base. In this role, you will partner closely with account management, respond to customer needs, prepare negotiated quotes and special pricing, and make outbound calls that help reactivate customers, uncover new opportunities, and expand share of wallet. This is a great opportunity for someone who enjoys customer conversations, thrives in a goal-oriented environment, and wants to build a strong foundation in business-to-business sales. What you'll be doing: Make daily outbound calls to Quill customers who have not placed a recent order to support reactivation and revenue growth. Contact prospective customer locations affiliated with managed customer entities to identify needs and conversion opportunities. Accept inbound calls from customers tied to managed accounts and help ensure customer needs are met. Negotiate pricing and process special quotes for customer opportunities. Use customer insights, including order history, to guide quality conversations. Leverage specialized offers and Quill's value proposition to help customers place orders and meet monthly quotas and key metrics. Maintain consistent communication with account managers to share customer trends and pricing solution opportunities. Partner with sales specialists and support teams to identify opportunities beyond traditional office supplies, including furniture, technology, high-value quotes, print, and promotional products. Maintain accurate and up-to-date activity, pipeline, and customer records in CRM. Apply coaching and feedback from managers and peers to continuously improve sales approach and performance. What you bring to the table Motivation to build customer relationships that create measurable value and growth. Clear, confident communication with customers and internal partners across calls, follow-up, and solution-focused conversations. Curiosity and strong listening skills to understand customer needs, ask thoughtful questions, and uncover opportunities. A problem-solving mindset with the ability to connect customer needs to relevant products, programs, or solutions. Comfort making outbound calls, engaging customers, and continuing forward after rejection or setbacks. Strong organization, time management, and follow-through when balancing customer conversations, priorities, and activity goals. Adaptability and willingness to learn quickly as customer needs, business priorities, or sales approaches change. A customer-first approach focused on creating a positive, helpful, and professional experience in every interaction. Collaborative mindset with a willingness to share ideas, apply feedback, and learn from managers, peers, and business partners. Composure and critical thinking when prioritizing next steps, solving customer challenges, and supporting sales goals. What's needed- Basic Qualifications Associate degree, bachelor's degree, or equivalent work experience. Ability to work onsite four days per week at our Lincolnshire, IL location Experience using Microsoft Excel, PowerPoint, and Outlook. What's needed - Preferred Qualifications 1+ years of experience in sales or service in a business-to-business environment. Experience meeting or exceeding productivity goals, quotas, or sales metrics. Experience using CRM tools, or a comparable sales platform. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Join a team that powers everyday impact. Quill, a Staples company, is looking for a driven Inside Sales Site Development Representative to help grow relationships with existing and prospective customer locations connected to our managed account base. In this role, you will partner closely with account management, respond to customer needs, prepare negotiated quotes and special pricing, and make outbound calls that help reactivate customers, uncover new opportunities, and expand share of wallet. This is a great opportunity for someone who enjoys customer conversations, thrives in a goal-oriented environment, and wants to build a strong foundation in business-to-business sales. What you'll be doing: Make daily outbound calls to Quill customers who have not placed a recent order to support reactivation and revenue growth. Contact prospective customer locations affiliated with managed customer entities to identify needs and conversion opportunities. Accept inbound calls from customers tied to managed accounts and help ensure customer needs are met. Negotiate pricing and process special quotes for customer opportunities. Use customer insights, including order history, to guide quality conversations. Leverage specialized offers and Quill's value proposition to help customers place orders and meet monthly quotas and key metrics. Maintain consistent communication with account managers to share customer trends and pricing solution opportunities. Partner with sales specialists and support teams to identify opportunities beyond traditional office supplies, including furniture, technology, high-value quotes, print, and promotional products. Maintain accurate and up-to-date activity, pipeline, and customer records in CRM. Apply coaching and feedback from managers and peers to continuously improve sales approach and performance. What you bring to the table Motivation to build customer relationships that create measurable value and growth. Clear, confident communication with customers and internal partners across calls, follow-up, and solution-focused conversations. Curiosity and strong listening skills to understand customer needs, ask thoughtful questions, and uncover opportunities. A problem-solving mindset with the ability to connect customer needs to relevant products, programs, or solutions. Comfort making outbound calls, engaging customers, and continuing forward after rejection or setbacks. Strong organization, time management, and follow-through when balancing customer conversations, priorities, and activity goals. Adaptability and willingness to learn quickly as customer needs, business priorities, or sales approaches change. A customer-first approach focused on creating a positive, helpful, and professional experience in every interaction. Collaborative mindset with a willingness to share ideas, apply feedback, and learn from managers, peers, and business partners. Composure and critical thinking when prioritizing next steps, solving customer challenges, and supporting sales goals. What's needed- Basic Qualifications Associate degree, bachelor's degree, or equivalent work experience. Ability to work onsite four days per week at our Lincolnshire, IL location Experience using Microsoft Excel, PowerPoint, and Outlook. What's needed - Preferred Qualifications 1+ years of experience in sales or service in a business-to-business environment. Experience meeting or exceeding productivity goals, quotas, or sales metrics. Experience using CRM tools, or a comparable sales platform. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
08/17/2026
Full time
Join a team that powers everyday impact. Quill, a Staples company, is looking for a driven Inside Sales Site Development Representative to help grow relationships with existing and prospective customer locations connected to our managed account base. In this role, you will partner closely with account management, respond to customer needs, prepare negotiated quotes and special pricing, and make outbound calls that help reactivate customers, uncover new opportunities, and expand share of wallet. This is a great opportunity for someone who enjoys customer conversations, thrives in a goal-oriented environment, and wants to build a strong foundation in business-to-business sales. What you'll be doing: Make daily outbound calls to Quill customers who have not placed a recent order to support reactivation and revenue growth. Contact prospective customer locations affiliated with managed customer entities to identify needs and conversion opportunities. Accept inbound calls from customers tied to managed accounts and help ensure customer needs are met. Negotiate pricing and process special quotes for customer opportunities. Use customer insights, including order history, to guide quality conversations. Leverage specialized offers and Quill's value proposition to help customers place orders and meet monthly quotas and key metrics. Maintain consistent communication with account managers to share customer trends and pricing solution opportunities. Partner with sales specialists and support teams to identify opportunities beyond traditional office supplies, including furniture, technology, high-value quotes, print, and promotional products. Maintain accurate and up-to-date activity, pipeline, and customer records in CRM. Apply coaching and feedback from managers and peers to continuously improve sales approach and performance. What you bring to the table Motivation to build customer relationships that create measurable value and growth. Clear, confident communication with customers and internal partners across calls, follow-up, and solution-focused conversations. Curiosity and strong listening skills to understand customer needs, ask thoughtful questions, and uncover opportunities. A problem-solving mindset with the ability to connect customer needs to relevant products, programs, or solutions. Comfort making outbound calls, engaging customers, and continuing forward after rejection or setbacks. Strong organization, time management, and follow-through when balancing customer conversations, priorities, and activity goals. Adaptability and willingness to learn quickly as customer needs, business priorities, or sales approaches change. A customer-first approach focused on creating a positive, helpful, and professional experience in every interaction. Collaborative mindset with a willingness to share ideas, apply feedback, and learn from managers, peers, and business partners. Composure and critical thinking when prioritizing next steps, solving customer challenges, and supporting sales goals. What's needed- Basic Qualifications Associate degree, bachelor's degree, or equivalent work experience. Ability to work onsite four days per week at our Lincolnshire, IL location Experience using Microsoft Excel, PowerPoint, and Outlook. What's needed - Preferred Qualifications 1+ years of experience in sales or service in a business-to-business environment. Experience meeting or exceeding productivity goals, quotas, or sales metrics. Experience using CRM tools, or a comparable sales platform. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Join a team that powers everyday impact. Quill, a Staples company, is looking for a driven Inside Sales Site Development Representative to help grow relationships with existing and prospective customer locations connected to our managed account base. In this role, you will partner closely with account management, respond to customer needs, prepare negotiated quotes and special pricing, and make outbound calls that help reactivate customers, uncover new opportunities, and expand share of wallet. This is a great opportunity for someone who enjoys customer conversations, thrives in a goal-oriented environment, and wants to build a strong foundation in business-to-business sales. What you'll be doing: Make daily outbound calls to Quill customers who have not placed a recent order to support reactivation and revenue growth. Contact prospective customer locations affiliated with managed customer entities to identify needs and conversion opportunities. Accept inbound calls from customers tied to managed accounts and help ensure customer needs are met. Negotiate pricing and process special quotes for customer opportunities. Use customer insights, including order history, to guide quality conversations. Leverage specialized offers and Quill's value proposition to help customers place orders and meet monthly quotas and key metrics. Maintain consistent communication with account managers to share customer trends and pricing solution opportunities. Partner with sales specialists and support teams to identify opportunities beyond traditional office supplies, including furniture, technology, high-value quotes, print, and promotional products. Maintain accurate and up-to-date activity, pipeline, and customer records in CRM. Apply coaching and feedback from managers and peers to continuously improve sales approach and performance. What you bring to the table Motivation to build customer relationships that create measurable value and growth. Clear, confident communication with customers and internal partners across calls, follow-up, and solution-focused conversations. Curiosity and strong listening skills to understand customer needs, ask thoughtful questions, and uncover opportunities. A problem-solving mindset with the ability to connect customer needs to relevant products, programs, or solutions. Comfort making outbound calls, engaging customers, and continuing forward after rejection or setbacks. Strong organization, time management, and follow-through when balancing customer conversations, priorities, and activity goals. Adaptability and willingness to learn quickly as customer needs, business priorities, or sales approaches change. A customer-first approach focused on creating a positive, helpful, and professional experience in every interaction. Collaborative mindset with a willingness to share ideas, apply feedback, and learn from managers, peers, and business partners. Composure and critical thinking when prioritizing next steps, solving customer challenges, and supporting sales goals. What's needed- Basic Qualifications Associate degree, bachelor's degree, or equivalent work experience. Ability to work onsite four days per week at our Lincolnshire, IL location Experience using Microsoft Excel, PowerPoint, and Outlook. What's needed - Preferred Qualifications 1+ years of experience in sales or service in a business-to-business environment. Experience meeting or exceeding productivity goals, quotas, or sales metrics. Experience using CRM tools, or a comparable sales platform. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
08/17/2026
Full time
Join a team that powers everyday impact. Quill, a Staples company, is looking for a driven Inside Sales Site Development Representative to help grow relationships with existing and prospective customer locations connected to our managed account base. In this role, you will partner closely with account management, respond to customer needs, prepare negotiated quotes and special pricing, and make outbound calls that help reactivate customers, uncover new opportunities, and expand share of wallet. This is a great opportunity for someone who enjoys customer conversations, thrives in a goal-oriented environment, and wants to build a strong foundation in business-to-business sales. What you'll be doing: Make daily outbound calls to Quill customers who have not placed a recent order to support reactivation and revenue growth. Contact prospective customer locations affiliated with managed customer entities to identify needs and conversion opportunities. Accept inbound calls from customers tied to managed accounts and help ensure customer needs are met. Negotiate pricing and process special quotes for customer opportunities. Use customer insights, including order history, to guide quality conversations. Leverage specialized offers and Quill's value proposition to help customers place orders and meet monthly quotas and key metrics. Maintain consistent communication with account managers to share customer trends and pricing solution opportunities. Partner with sales specialists and support teams to identify opportunities beyond traditional office supplies, including furniture, technology, high-value quotes, print, and promotional products. Maintain accurate and up-to-date activity, pipeline, and customer records in CRM. Apply coaching and feedback from managers and peers to continuously improve sales approach and performance. What you bring to the table Motivation to build customer relationships that create measurable value and growth. Clear, confident communication with customers and internal partners across calls, follow-up, and solution-focused conversations. Curiosity and strong listening skills to understand customer needs, ask thoughtful questions, and uncover opportunities. A problem-solving mindset with the ability to connect customer needs to relevant products, programs, or solutions. Comfort making outbound calls, engaging customers, and continuing forward after rejection or setbacks. Strong organization, time management, and follow-through when balancing customer conversations, priorities, and activity goals. Adaptability and willingness to learn quickly as customer needs, business priorities, or sales approaches change. A customer-first approach focused on creating a positive, helpful, and professional experience in every interaction. Collaborative mindset with a willingness to share ideas, apply feedback, and learn from managers, peers, and business partners. Composure and critical thinking when prioritizing next steps, solving customer challenges, and supporting sales goals. What's needed- Basic Qualifications Associate degree, bachelor's degree, or equivalent work experience. Ability to work onsite four days per week at our Lincolnshire, IL location Experience using Microsoft Excel, PowerPoint, and Outlook. What's needed - Preferred Qualifications 1+ years of experience in sales or service in a business-to-business environment. Experience meeting or exceeding productivity goals, quotas, or sales metrics. Experience using CRM tools, or a comparable sales platform. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Join a team that powers everyday impact. Quill, a Staples company, is looking for a driven Inside Sales Site Development Representative to help grow relationships with existing and prospective customer locations connected to our managed account base. In this role, you will partner closely with account management, respond to customer needs, prepare negotiated quotes and special pricing, and make outbound calls that help reactivate customers, uncover new opportunities, and expand share of wallet. This is a great opportunity for someone who enjoys customer conversations, thrives in a goal-oriented environment, and wants to build a strong foundation in business-to-business sales. What you'll be doing: Make daily outbound calls to Quill customers who have not placed a recent order to support reactivation and revenue growth. Contact prospective customer locations affiliated with managed customer entities to identify needs and conversion opportunities. Accept inbound calls from customers tied to managed accounts and help ensure customer needs are met. Negotiate pricing and process special quotes for customer opportunities. Use customer insights, including order history, to guide quality conversations. Leverage specialized offers and Quill's value proposition to help customers place orders and meet monthly quotas and key metrics. Maintain consistent communication with account managers to share customer trends and pricing solution opportunities. Partner with sales specialists and support teams to identify opportunities beyond traditional office supplies, including furniture, technology, high-value quotes, print, and promotional products. Maintain accurate and up-to-date activity, pipeline, and customer records in CRM. Apply coaching and feedback from managers and peers to continuously improve sales approach and performance. What you bring to the table Motivation to build customer relationships that create measurable value and growth. Clear, confident communication with customers and internal partners across calls, follow-up, and solution-focused conversations. Curiosity and strong listening skills to understand customer needs, ask thoughtful questions, and uncover opportunities. A problem-solving mindset with the ability to connect customer needs to relevant products, programs, or solutions. Comfort making outbound calls, engaging customers, and continuing forward after rejection or setbacks. Strong organization, time management, and follow-through when balancing customer conversations, priorities, and activity goals. Adaptability and willingness to learn quickly as customer needs, business priorities, or sales approaches change. A customer-first approach focused on creating a positive, helpful, and professional experience in every interaction. Collaborative mindset with a willingness to share ideas, apply feedback, and learn from managers, peers, and business partners. Composure and critical thinking when prioritizing next steps, solving customer challenges, and supporting sales goals. What's needed- Basic Qualifications Associate degree, bachelor's degree, or equivalent work experience. Ability to work onsite four days per week at our Lincolnshire, IL location Experience using Microsoft Excel, PowerPoint, and Outlook. What's needed - Preferred Qualifications 1+ years of experience in sales or service in a business-to-business environment. Experience meeting or exceeding productivity goals, quotas, or sales metrics. Experience using CRM tools, or a comparable sales platform. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
08/17/2026
Full time
Join a team that powers everyday impact. Quill, a Staples company, is looking for a driven Inside Sales Site Development Representative to help grow relationships with existing and prospective customer locations connected to our managed account base. In this role, you will partner closely with account management, respond to customer needs, prepare negotiated quotes and special pricing, and make outbound calls that help reactivate customers, uncover new opportunities, and expand share of wallet. This is a great opportunity for someone who enjoys customer conversations, thrives in a goal-oriented environment, and wants to build a strong foundation in business-to-business sales. What you'll be doing: Make daily outbound calls to Quill customers who have not placed a recent order to support reactivation and revenue growth. Contact prospective customer locations affiliated with managed customer entities to identify needs and conversion opportunities. Accept inbound calls from customers tied to managed accounts and help ensure customer needs are met. Negotiate pricing and process special quotes for customer opportunities. Use customer insights, including order history, to guide quality conversations. Leverage specialized offers and Quill's value proposition to help customers place orders and meet monthly quotas and key metrics. Maintain consistent communication with account managers to share customer trends and pricing solution opportunities. Partner with sales specialists and support teams to identify opportunities beyond traditional office supplies, including furniture, technology, high-value quotes, print, and promotional products. Maintain accurate and up-to-date activity, pipeline, and customer records in CRM. Apply coaching and feedback from managers and peers to continuously improve sales approach and performance. What you bring to the table Motivation to build customer relationships that create measurable value and growth. Clear, confident communication with customers and internal partners across calls, follow-up, and solution-focused conversations. Curiosity and strong listening skills to understand customer needs, ask thoughtful questions, and uncover opportunities. A problem-solving mindset with the ability to connect customer needs to relevant products, programs, or solutions. Comfort making outbound calls, engaging customers, and continuing forward after rejection or setbacks. Strong organization, time management, and follow-through when balancing customer conversations, priorities, and activity goals. Adaptability and willingness to learn quickly as customer needs, business priorities, or sales approaches change. A customer-first approach focused on creating a positive, helpful, and professional experience in every interaction. Collaborative mindset with a willingness to share ideas, apply feedback, and learn from managers, peers, and business partners. Composure and critical thinking when prioritizing next steps, solving customer challenges, and supporting sales goals. What's needed- Basic Qualifications Associate degree, bachelor's degree, or equivalent work experience. Ability to work onsite four days per week at our Lincolnshire, IL location Experience using Microsoft Excel, PowerPoint, and Outlook. What's needed - Preferred Qualifications 1+ years of experience in sales or service in a business-to-business environment. Experience meeting or exceeding productivity goals, quotas, or sales metrics. Experience using CRM tools, or a comparable sales platform. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.