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Description: POSITION DESCRIPTION TITLE: Assistant Community Manager DEPARTMENT: Sales REPORTS TO: Community Manager FLSA: Non-Exempt WORK SCHEDULE: Full Time Pay: $20/hr TRAVEL REQUIRED: No LOCATION: CO & UT On-site MANAGEMENT: Yes EEO: First/Mid-Level Officials or Managers JOB FAMILY: First/Mid-Level Officials or Managers A Little About Us: Richmark Property Management is a family-owned Company dedicated to the execution of quality projects and initiatives that enhance communities. We strive to fulfill and live out our mission in everything we do: to elevate the property management experience by prioritizing authentic relationships and delivering the best resident experience possible. About Your Role: This is a hands-on, full-time position with day-to-day duties that include leasing, marketing, resident management, revenue, and customer service goals are met for the property. The Assistant Community Manager's role is to support the leasing staff and the Property Manager by providing guidance and taking action as necessary to ensure residents are happy and that all property goals are achieved. The Assistant Community Manager is always willing to take an active role in sharing tasks assigned to the leasing team or Property Manager as needed in order to ensure success. Essential Duties and Major Responsibilities: Enthusiastically embraces the company culture, provides a welcoming environment for residents and guests, demonstrates our drive to maintain the highest of standards, and provides the best possible experience for everyone on site. As a customer service expert, the Assistant Community Property Manager quickly responds to all complaints, questions, and requests, rushing forward to address and resolve all issues. The Assistant Community Property Manager seeks help from the Community Manager and/or maintenance staff to quickly resolve issues as required to ensure resident satisfaction. Directs leasing team to assure that all leads are responded to quickly and professionally, achieve occupancy goals at or above budget expectations. Verifies that all incoming traffic has been logged using the resident management software and that all follow-up contacts have been completed each day. Possesses superior product knowledge, including pricing and availability, specific floorplan information, and details of property amenities and common areas. Maintains excellent awareness of the local market and completes all market surveys as required. Has working knowledge of the local community, including local schools, business, and events. Ensures that renewal offers are delivered timely and works to bolster resident retention. Takes the lead in organizing community events, works to foster a strong sense of resident appreciation. Oversees collection of rents, assuring that monies are posted timely, late fees are collected, and evictions are filed on schedule. Manages resident delinquency, working with past due residents to collect required payments, and pushing overdue files to collections, as necessary. Monitors online reviews, social media, the property website(s), and all advertising for accuracy. Strives to learn the Community Manager's role and is capable of confidently filling in for the community manager when needed. Assist with other duties as assigned . Education: High school diploma or equivalent is required. Type of Experience Needed to be Successful: 3+ years of experience in property management is required. Drivers lincese required. Specialized Skills: Proficiency in Microsoft Excel and Word, and proficiency in property management software Excellent customer service skills. Experience in social media and technology. Ability to act independently and make decisions. Excellent verbal and written communication skills. Flexibility to work weekends, overtime, and other unscheduled time if needed. Supervisory Expectations: Directly supervises one or more employees. Carries out supervisory responsibilities following the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Independence of Action: Results are defined; the incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow. Although precedents may exist, supervisor/manager provides broad guidance and overall direction. Physical Demands and Work Environment: The work environment is the typical property management and office environment. The employee must have a valid driver's license, a clean driving record, maintain current vehicle insurance, and be able to pass insurance guidelines for drivability. The employee must complete their work satisfactorily in an environment where there are significant distractions, including staff, clients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others. Must be able to drive to sites or meetings with clients. Must have a valid driver's license, clean driving record, maintain current vehicle insurance, and be able to pass insurance guidelines for drivability. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. In many cases, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds and should do so soundly and safely. This job's specific vision abilities include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Hours: Company Hours This position works 9:00 AM to 6:00 PM. Hours vary and are dependent on business needs. 40-Hour Work Week This position requires flexibility to work weekends, overtime, and other unscheduled time as needed. Evenings/Weekends/OT Assigned Schedule to be discussed during the interview process. As needed to satisfy the requirements of the position. Core Competencies: Oral Communication and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Ability to communicate with clients or customers. Teamwork - Balances team and individual responsibilities; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; meets commitments. Sales Skills - Achieves sales goals; overcomes objections with persuasion and persistence. Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others. Planning and Organizing - Prioritizes and plans work activities; uses time efficiently. Personal Appearance - Dresses appropriately for position; keeps self well groomed. Requirements: PIb7c13cca0b8c-0765

Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Job Description Overview About the Role We are seeking a hospitality-focused customer experience professional who finds genuine fulfillment in making people feel welcomed, understood, and well cared for. The goal is to provide a thoughtful, high-touch service experience that makes every customer feel genuinely cared for and reassured they are in the right hands. As an in-person Customer Advisor, you will serve as a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated host and navigator, listening carefully to each customer's situation and connecting them with the right service or expert within the TurboTax network. This is a year-round, non-exempt role. Seasonal contract roles are available as well. The Impact You'll Make Your primary mission is to ensure every customer who walks through our doors feels genuinely welcomed, heard, and supported. This is a role for someone who finds deep satisfaction in the quality of the experience they deliver and takes pride in defining the customer experience from the moment a customer walks through the door. Key Responsibilities Deliver a World-Class Customer Experience Warmly greet customers as they enter the store, setting a welcoming, professional tone from the very first moment Listen attentively and ask thoughtful questions to understand each customer's unique situation, concerns, and needs Serve as a knowledgeable guide, helping customers understand their options and feel confident they are being directed to the right service or expert Accompany customers through their entire experience, from arrival to a smooth hand-off, ensuring every touchpoint feels personal, clear, and supportive Reduce friction at every step: answer questions, resolve concerns, and remove obstacles so the customer experience is as effortless as possible Follow up thoughtfully with customers to ensure they received the support they needed and that any outstanding questions are resolved Champion the Intuit and TurboTax Brands Serve as the on-the-ground face of Intuit TurboTax, embodying the brand's commitment to attentive, premium hospitality Provide critical feedback that directly shapes the employee and customer experience as a key member of our retail locations Commit to a culture of continuous improvement by actively soliciting and responding to feedback Benefits As a year around TurboTax Customer Advisor, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching Health benefits - including medical, dental and vision coverage for you and qualifying dependents. Comprehensive paid time off, including vacation days, sick leave , and your birthday off Employee Stock Purchase Plan Employee Assistance Programs Time and half pay for Holidays worked observed by Intuit Discounts on Intuit products, including a free copy of TurboTax Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals Personal mobile phone bill expensed for reimbursement Seasonal benefit Qualifications Experience & Education 3 or more years of experience in a relevant field such as hospitality, customer service, guest relations, or another high-touch customer-facing role A proven track record of delivering exceptional customer experiences and resolving customer needs through effective communication and empathy A high school diploma or GED Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements Full availability for a flexible schedule of at least 20 hours per week, including afternoons, evenings, and weekends, with the ability to work up to 40 hours per week during peak tax season" This role requires the ability to stand, walk, and bend for extended periods throughout the workday; reasonable accommodations may be made for individuals with disabilities Willingness to adhere to company standards including time and attendance, store etiquette, and uniform and grooming standards If you are a service-oriented professional who is passionate about creating exceptional customer experiences, thrives in a hospitable and people-first environment, and wants to make a meaningful impact on a high-profile, rapidly growing program, we want to hear from you. Apply today to join us on this exciting journey! Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Description: Do you love helping others? Or love being in the limelight? Our Guest Service Expert is responsible for delivering World Class service. As a Guest Service Expert, you are the face and the voice of Wingstop to all of our Guests who walk into our restaurants, providing them with authentic, positive and genuine experiences. In this role, you will spend more time than any other position interacting with our Guests by greeting them, answering the phone, taking and delivering orders - all with a great attitude and smile. Or maybe you are a Flavor Expert? The Flavor Expert is responsible for Serving the World Flavor. You will be creating wings with flavor to the max! You will play an integral role in ensuring our Guests get their cravable, fresh, and delicious wings delivered by our promise time. In this role, you will do everything from preparing our fresh, made in-house ranch, bleu cheese, and sides to packaging and delivering completed hot orders to our Guests while motivating other Flavor Experts. As a Shift Lead at Wingstop an individual will manage the day-to-day aspects of a Wingstop. They help direct and train Team Members, while assisting in goals driven by the GM. This role is a perfect starting point for those who show a management mindset and would like to learn more about Leadership in the Wingstop system. Essential Duties & Responsibilities Performs all tasks and responsibilities of a Wingstop crew member. Ensure that each Guest receives outstanding service by providing a Guest-friendly environment. That includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge, and all other components of Guest Service. Trains newer or less experienced crew members in their tasks and responsibilities. Practices inventory control standards. Store policies are being followed by all staff members. Ensure appropriate cleanliness, sanitation, safety, and staffing standards are maintained. Open and/or close the Restaurant and meet required work hours. Manage and motivate the crew members. Ensure breaks are coordinated effectively and quickly. Assemble and package orders according to the Wingstop standard. Assist all other positions when necessary. Assist in keeping the kitchen & dining room clean throughout the shift. Ensure that all crew members are always health safety conscious. Resolve customer issues with efficiency and a good attitude. Be sure the store is clean at closing. All equipment is accounted for and put back, trash is covered and packed neatly, floors are swept and mopped, and all other daily closing procedures are being followed. Benefits: Medical, Dental, and Vision Coverage Family-Friendly Hours Competitive Pay Discounted Employee Meal Christmas and Thanksgiving Off Requirements: Key Skills/Abilities: Must possess a high degree of integrity, professionalism, reliability, and trustworthiness Commitment to Guest satisfaction. Look at Restaurant Operations from the Guest's point of view Excellent written and oral communication skills with strong attention to detail Excellent organization, planning, time management, delegation, and problem-solving skills Skilled at multi-tasking effectively, working quickly and accurately in a fast-paced work environment with minimal supervision JOB REQUIREMENTS High school diploma/GED preferred Must be at least 18 years old and fluent in English Upon hire, the candidate must complete the Manager-In-Training (MIT) program and pass ServSafe Certification within three months Flexibility to work nights, weekends, holidays, opening and closing shifts Ability to stand for long periods of time and work in a fast-paced environment Ability to bend and lift 50 lbs comfortably Ability to work in close quarters and around heat Must have reliable transportation to work Additional Information: Restaurant leadership experience a plus! Food Handler Certification a plus PIb6e9e719e70d-1099