About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Member Support Specialist (Administrative Assistant) you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience in high touch customer or patient facing roles Strong written and verbal communication skills Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: $24.00 per hour This is a full-time role 40 hours per week (8 hour shifts per day) based in-person with our team and patients at offices in Duboce Triangle in San Francisco from Friday-Tuesday between 7:30 AM and 9:00 PM PST. The base pay for this position is $24.00 per hour based on a full time schedule, with a 1.25 differential for eligible extended hours. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
08/06/2026
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Member Support Specialist (Administrative Assistant) you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience in high touch customer or patient facing roles Strong written and verbal communication skills Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: $24.00 per hour This is a full-time role 40 hours per week (8 hour shifts per day) based in-person with our team and patients at offices in Duboce Triangle in San Francisco from Friday-Tuesday between 7:30 AM and 9:00 PM PST. The base pay for this position is $24.00 per hour based on a full time schedule, with a 1.25 differential for eligible extended hours. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
Position Description: About Us For more than 68 years, The Airoom Companies has been a leader in luxury residential design-build, creating exceptional custom homes, major renovations, and estate properties. By integrating architecture, interior design, estimating, procurement, and construction management under one roof, we provide clients with a seamless experience from concept through completion. We're hiring for two markets at once: established Illinois work and a growing Aspen, Colorado portfolio. Each market presents its own unique challenges; including permitting requirements, seasonal construction schedules, trade availability, logistics, freight, and site access. Success in this role requires adapting processes and execution strategies to meet the demands of each location. Position Summary The Senior Project Manager is responsible for the successful delivery of luxury custom residential projects from design development through final closeout. Unlike traditional project management roles that coordinate activities between separate organizations, this position leads an integrated team of architects, designers, estimators, procurement specialists, superintendents, and trade partners. Driving the project from initial concept through the client's first night in their completed home. The ideal candidate is equally comfortable reviewing complex construction documents, managing multimillion-dollar project budgets, coordinating consultants and trade partners, resolving field challenges, and building trusted relationships with clients while delivering an exceptional luxury home experience. We're looking for a project leader who builds the workflow rather than waiting for one. Someone who sees both the full project vision and the smallest detail that could impact success. You identify challenges early, communicate directly, remain composed under pressure, and can successfully manage multiple complex projects without losing sight of the details. If you prefer to simply execute someone else's plan, this role is not for you. This opportunity is for someone who takes ownership, creates solutions, and leads projects from concept through completion. Key Responsibilities You own the project, not just a phase of it. Schedule & Project Execution Develop and manage the master project schedule from design development through final closeout. Establish key milestones, decision deadlines, procurement timelines, and critical path activities before they impact the project. Anticipate risks, identify potential delays, and develop solutions to keep projects moving forward. Design Coordination & Constructability Lead design development to ensure complete, coordinated, and buildable construction documents. Review architectural, structural, and MEP drawings to identify conflicts before they reach the field. Coordinate architects, designers, and consultants to resolve design challenges efficiently. Budget & Financial Management Own project financial performance from estimating through closeout. Review estimates, bid packages, scope analysis, subcontractor proposals, and contract documentation. Manage project budgets, schedules of values, percentage-of-completion billing, retainage, change orders, and cost-to-complete forecasting. Evaluate costs, approve expenditures, and make informed decisions that protect project profitability Procurement Lead procurement planning and execution for custom millwork, stone, windows, fixtures, specialty fabrication, and other long-lead materials. Ensure materials are ordered based on approved drawings, specifications, and verified field conditions. Track procurement schedules through fabrication, delivery, and installation. Leadership & Accountability Lead collaboration between architects, engineers, designers, estimators, purchasing, superintendents, production managers, subcontractors, and consultants. Establish clear expectations, communication standards, and accountability across all project stakeholders. Drive timely decision-making and ensure team members have the information needed to execute successfully. Construction Support & Problem Solving Own the resolution of RFIs, submittals, design conflicts, and construction challenges. Provide timely decisions and direction so field teams are never waiting for answers. Maintain visibility throughout construction to ensure the finished home reflects the original vision and client expectations. Required Qualifications 12+ years of project management experience in luxury custom residential construction or high-end residential renovations. Demonstrated experience managing projects from design development through project closeout. Experience managing multiple multimillion-dollar projects simultaneously. Strong understanding of architectural, structural, and MEP construction documents. Expertise in project budgeting, forecasting, procurement, change orders, retainage, cost-to-complete. Proficiency with CAD-based drawing review, scheduling, and plan-markup software Experience leading multidisciplinary project teams. Willingness to travel between Illinois and Aspen, Colorado. Please include a brief project list highlighting the location, approximate construction value, and your specific responsibilities for each project. If available, please also provide photos or a portfolio of your work. Job Type: Full-time Compensation & Benefits Very competitive base salary along with Bonus performance based Vehicle, travel, and technology allowance Health, Dental, Vision, 401(k), 401(k) matching, Life Insurance, Short and Long Term disability, On-site gym, Paid time off & Vacation time. Compensation details: 00 Yearly Salary PIed5-
08/06/2026
Full time
Position Description: About Us For more than 68 years, The Airoom Companies has been a leader in luxury residential design-build, creating exceptional custom homes, major renovations, and estate properties. By integrating architecture, interior design, estimating, procurement, and construction management under one roof, we provide clients with a seamless experience from concept through completion. We're hiring for two markets at once: established Illinois work and a growing Aspen, Colorado portfolio. Each market presents its own unique challenges; including permitting requirements, seasonal construction schedules, trade availability, logistics, freight, and site access. Success in this role requires adapting processes and execution strategies to meet the demands of each location. Position Summary The Senior Project Manager is responsible for the successful delivery of luxury custom residential projects from design development through final closeout. Unlike traditional project management roles that coordinate activities between separate organizations, this position leads an integrated team of architects, designers, estimators, procurement specialists, superintendents, and trade partners. Driving the project from initial concept through the client's first night in their completed home. The ideal candidate is equally comfortable reviewing complex construction documents, managing multimillion-dollar project budgets, coordinating consultants and trade partners, resolving field challenges, and building trusted relationships with clients while delivering an exceptional luxury home experience. We're looking for a project leader who builds the workflow rather than waiting for one. Someone who sees both the full project vision and the smallest detail that could impact success. You identify challenges early, communicate directly, remain composed under pressure, and can successfully manage multiple complex projects without losing sight of the details. If you prefer to simply execute someone else's plan, this role is not for you. This opportunity is for someone who takes ownership, creates solutions, and leads projects from concept through completion. Key Responsibilities You own the project, not just a phase of it. Schedule & Project Execution Develop and manage the master project schedule from design development through final closeout. Establish key milestones, decision deadlines, procurement timelines, and critical path activities before they impact the project. Anticipate risks, identify potential delays, and develop solutions to keep projects moving forward. Design Coordination & Constructability Lead design development to ensure complete, coordinated, and buildable construction documents. Review architectural, structural, and MEP drawings to identify conflicts before they reach the field. Coordinate architects, designers, and consultants to resolve design challenges efficiently. Budget & Financial Management Own project financial performance from estimating through closeout. Review estimates, bid packages, scope analysis, subcontractor proposals, and contract documentation. Manage project budgets, schedules of values, percentage-of-completion billing, retainage, change orders, and cost-to-complete forecasting. Evaluate costs, approve expenditures, and make informed decisions that protect project profitability Procurement Lead procurement planning and execution for custom millwork, stone, windows, fixtures, specialty fabrication, and other long-lead materials. Ensure materials are ordered based on approved drawings, specifications, and verified field conditions. Track procurement schedules through fabrication, delivery, and installation. Leadership & Accountability Lead collaboration between architects, engineers, designers, estimators, purchasing, superintendents, production managers, subcontractors, and consultants. Establish clear expectations, communication standards, and accountability across all project stakeholders. Drive timely decision-making and ensure team members have the information needed to execute successfully. Construction Support & Problem Solving Own the resolution of RFIs, submittals, design conflicts, and construction challenges. Provide timely decisions and direction so field teams are never waiting for answers. Maintain visibility throughout construction to ensure the finished home reflects the original vision and client expectations. Required Qualifications 12+ years of project management experience in luxury custom residential construction or high-end residential renovations. Demonstrated experience managing projects from design development through project closeout. Experience managing multiple multimillion-dollar projects simultaneously. Strong understanding of architectural, structural, and MEP construction documents. Expertise in project budgeting, forecasting, procurement, change orders, retainage, cost-to-complete. Proficiency with CAD-based drawing review, scheduling, and plan-markup software Experience leading multidisciplinary project teams. Willingness to travel between Illinois and Aspen, Colorado. Please include a brief project list highlighting the location, approximate construction value, and your specific responsibilities for each project. If available, please also provide photos or a portfolio of your work. Job Type: Full-time Compensation & Benefits Very competitive base salary along with Bonus performance based Vehicle, travel, and technology allowance Health, Dental, Vision, 401(k), 401(k) matching, Life Insurance, Short and Long Term disability, On-site gym, Paid time off & Vacation time. Compensation details: 00 Yearly Salary PIed5-
Description: Ready to turn logistics into opportunity? Join our team as a Routing Sales Coordinator and help keep success moving - Apply Now! Only seeking applicants local to the San Antonio area $18 - $22 an hour (based on experience) 1 Year Proven experience in sales coordination, route planning, or logistics. Proficiency in using mapping software and tools for route optimization. Not a Remote position but can be eligible to work a Hybrid schedule after 90 days of employment. POSITION SUMMARY: We are seeking a motivated and detailed-oriented Routing Sales Coordinator to join our sales team. The routing Sales Coordinator will play a crucial role in ensuring efficient and effective management of our sales routes and territories, contributing to the overall success of our sales operations. The ideal candidate will possess exceptional organizational skills, strong attention to detail, and customer-centric mindset. Join our dynamic sales team and contribute to the growth of our organization by ensuring smooth and optimized sales operations. If you are passionate about coordination, customer satisfaction, and making a difference in the sales process. Primary Responsibilities: Route Planning and Optimization: Collaborate with the sales team to develop optimal sales routes and territories to maximize productivity and minimize travel time. Utilize mapping software VRM and tools to plan efficient routes for the sales representatives. Manage Sales email to handle any request from the Sales Manager, Service Manager's, and Branch Managers, this will be any call outs to reassign estimates or reschedule when needed, handle all PTO request and training request by blocking the sales representative schedules. Manage google Chat with our sales team on any real time request needed, such as missing estimates on schedules, any scheduling errors request that would need to be handed ASAP. Customer Communication: Serve as a primary point of contact for customers regarding scheduling, and any inquiries related to sales. Maintain a high level of customer satisfaction by providing timely and accurate information. Sales Data Analysis: Analyze sales data, including customer patterns and sales performance in different territories. Use data insights to identify opportunities for improvement and recommend strategies to enhance sales efficiency. Handle all new hires setup for our sales representative to be sure all skilling is assigned and updated to correct user groups for scheduling. Collaborative Coordination: Work closely with the Sales Manager, Customer Service Director and training team, and other internal departments to streamline the sales process and improve overall efficiency. Foster a collaborative and team-oriented environment. Reporting: Generate and present regular reports on sales performance, route efficiency, and customer feedback to management. Use reports to make data-driven decisions and implement continuous improvements. Maintain user sales group for routing and keep them updated with the correct sales representatives for the entire scheduling team. Training and Support: Provide training and support to Customer service team on routing tools, processes, and best practices to ensure adherence to routing. Requirements: Experience and Skills required: 1 Year Proven experience in sales coordination, route planning, or logistics. Proficiency in using mapping software and tools for route optimization. Strong analytical skills and the ability to interpret sales data. Excellent communication and interpersonal skills to interact with customers and sales representatives effectively. Organizational skills with a keen eye for detail. Problem-solving mindset with a proactive approach to challenges. Ability to train and help specialists with advanced skills. Administrative Duties as assigned by supervisor (Dispatch, Project Management) Understand Advanced Billing Order Entry Ability to organize and prioritize multiple tasks in a fast-paced environment. Must be able to adapt quickly in an ever-changing, fast paced environment. High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing. Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure. Previous customer service experience preferred. GED or High School Diploma required. Bilingual (English & Spanish) Preferred Strong time management skills. Excellent team player. Commitment to company core values. Computer skills. Must be able to type at least 60 wpm, proficient in 10-key, and be able to use phone system. Schedule: Mandatory Saturday rotated schedule with Team 9am - 6pm WHAT WE OFFER Health, Dental, Vision & Life Insurance 401(k) with company matching Paid vacation and sick leave (PTO) Participation in Profit Sharing Plan Lead Now Program for all employees to increase earnings and pay Company clubs & committees, and company outings Paid trainings and development opportunities Tuition reimbursement Educational scholarships for employees and family members Wellness program, including gym membership Volunteer Engagement Program: 16 hrs. a year of Approved Volunteer Time Off (VTO) ABC is an Equal Opportunity Employer. Please note that if an offer is extended ABC participates in the E-verify (I9) program & conducts a thorough Background check and pre-employment drug screening. PM21 PI148a1ca5-
08/06/2026
Full time
Description: Ready to turn logistics into opportunity? Join our team as a Routing Sales Coordinator and help keep success moving - Apply Now! Only seeking applicants local to the San Antonio area $18 - $22 an hour (based on experience) 1 Year Proven experience in sales coordination, route planning, or logistics. Proficiency in using mapping software and tools for route optimization. Not a Remote position but can be eligible to work a Hybrid schedule after 90 days of employment. POSITION SUMMARY: We are seeking a motivated and detailed-oriented Routing Sales Coordinator to join our sales team. The routing Sales Coordinator will play a crucial role in ensuring efficient and effective management of our sales routes and territories, contributing to the overall success of our sales operations. The ideal candidate will possess exceptional organizational skills, strong attention to detail, and customer-centric mindset. Join our dynamic sales team and contribute to the growth of our organization by ensuring smooth and optimized sales operations. If you are passionate about coordination, customer satisfaction, and making a difference in the sales process. Primary Responsibilities: Route Planning and Optimization: Collaborate with the sales team to develop optimal sales routes and territories to maximize productivity and minimize travel time. Utilize mapping software VRM and tools to plan efficient routes for the sales representatives. Manage Sales email to handle any request from the Sales Manager, Service Manager's, and Branch Managers, this will be any call outs to reassign estimates or reschedule when needed, handle all PTO request and training request by blocking the sales representative schedules. Manage google Chat with our sales team on any real time request needed, such as missing estimates on schedules, any scheduling errors request that would need to be handed ASAP. Customer Communication: Serve as a primary point of contact for customers regarding scheduling, and any inquiries related to sales. Maintain a high level of customer satisfaction by providing timely and accurate information. Sales Data Analysis: Analyze sales data, including customer patterns and sales performance in different territories. Use data insights to identify opportunities for improvement and recommend strategies to enhance sales efficiency. Handle all new hires setup for our sales representative to be sure all skilling is assigned and updated to correct user groups for scheduling. Collaborative Coordination: Work closely with the Sales Manager, Customer Service Director and training team, and other internal departments to streamline the sales process and improve overall efficiency. Foster a collaborative and team-oriented environment. Reporting: Generate and present regular reports on sales performance, route efficiency, and customer feedback to management. Use reports to make data-driven decisions and implement continuous improvements. Maintain user sales group for routing and keep them updated with the correct sales representatives for the entire scheduling team. Training and Support: Provide training and support to Customer service team on routing tools, processes, and best practices to ensure adherence to routing. Requirements: Experience and Skills required: 1 Year Proven experience in sales coordination, route planning, or logistics. Proficiency in using mapping software and tools for route optimization. Strong analytical skills and the ability to interpret sales data. Excellent communication and interpersonal skills to interact with customers and sales representatives effectively. Organizational skills with a keen eye for detail. Problem-solving mindset with a proactive approach to challenges. Ability to train and help specialists with advanced skills. Administrative Duties as assigned by supervisor (Dispatch, Project Management) Understand Advanced Billing Order Entry Ability to organize and prioritize multiple tasks in a fast-paced environment. Must be able to adapt quickly in an ever-changing, fast paced environment. High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing. Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure. Previous customer service experience preferred. GED or High School Diploma required. Bilingual (English & Spanish) Preferred Strong time management skills. Excellent team player. Commitment to company core values. Computer skills. Must be able to type at least 60 wpm, proficient in 10-key, and be able to use phone system. Schedule: Mandatory Saturday rotated schedule with Team 9am - 6pm WHAT WE OFFER Health, Dental, Vision & Life Insurance 401(k) with company matching Paid vacation and sick leave (PTO) Participation in Profit Sharing Plan Lead Now Program for all employees to increase earnings and pay Company clubs & committees, and company outings Paid trainings and development opportunities Tuition reimbursement Educational scholarships for employees and family members Wellness program, including gym membership Volunteer Engagement Program: 16 hrs. a year of Approved Volunteer Time Off (VTO) ABC is an Equal Opportunity Employer. Please note that if an offer is extended ABC participates in the E-verify (I9) program & conducts a thorough Background check and pre-employment drug screening. PM21 PI148a1ca5-
Job Number: 408 Location: Midland Supervises: Y FLSA: Exempt Division: ECI Salary: $56,772 per year. Sign on bonus may be available. Shift: M-Th 7:30am - 5:30pm, F 7:30am - 11:30am; may require a flexible work schedule; Assigned work hours may change as the needs of the agency and clients change Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The EIS Team Lead ensures Early Intervention Specialists (EIS) provide required quality services to children birth to 3 years of age and their families in the home and community. This position provides guidance and support to EIS staff and assists the ECI Director and Deputy ECI Director as needed. This position supervises Early Intervention Specialists. This position works independently, under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: Bachelors degree from accredited college or university in a field approved by ECI such as Psychology, Sociology, Social Work, Special Education, Child Development, Health, Family Studies, or related field. must complete 3 semester hours of early childhood special education or 40 clock hours of continuing education in early childhood development or early childhood special education prior to hire. Experience Required: At least 1 year experience in Early Childhood Development or related field. Previous supervisory experience is preferred. Registration, Certification, Licensure or other Qualifications Required: Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to PermiaCare's insurance requirements. Required to pass criminal history and background checks as well as pre-employment drug screen. EIS position requires completion of competency demonstration as mandated by ECI. Must become a fully certified EIS within 1 year. ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise staff in the ECI program to ensure activities are performed according to State, Federal, Medicaid and local policies and guidelines. Review reports and data from EHR to ensure billing, program measures and documentation are of quality and accurate. Supervise Early Intervention Specialists to ensure caseload assignments, certifications, and other reports and documentation are completed timely and accurately. Evaluate client data to evaluate staff and program performance and coordinate training for staff to ensure policies and procedures are met. Meet unit performance measures or targets. Coordinate services to designated caseload. Enter accurate and appropriate documentation of services within timeframe required. Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures. Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled work day 100% of the time, to ensure consistency and completeness of program's processes. Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements. Adhere to the Code of Conduct and Standards of Behavior policy requirements. Establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers and visitors by demonstrating cooperative, courteous and respectful behavior at all times. Communicate regularly with supervisor. Open and process mail/email in a timely manner. Answer phone, collect phone messages and respond to requests timely and accurately. Maintain safe and clean working environment by complying with procedures, rules and regulations. Perform all work functions and interactions using a trauma informed approach. Display professionalism when representing PermiaCare and the program in the community. Maintain compliance with legal requirements and company policies and procedures. Maintain valid and current driver's license, auto insurance, acceptable driving record and reliable transportation at all times. Driving may be required for this position. Complete all training as assigned prior to due date. Plan, organize, assign, supervise, review, and evaluate the work of assigned employees. Participate in the hiring process and termination process of assigned employees, including recommending selection of staff to hire. Complete employee corrective actions as needed and in a timely manner. Communicate regularly with assigned employees. Ensure compliance for performance evaluations for assigned employees. Perform approval of timesheets on time. Develop, implement, and monitor new and revised operational policies and work procedures. Monitor caseloads of assigned staff and assigns work accordingly. Coordinate with Human Resources to respond to employee concerns or complaints. Establish expectations and provide employee performance feedback on an on-going basis, including ensuring understanding of performance targets and goals. Provide orientation and on-going training, mentoring, and coaching to assigned employees. Maintain quality and quantity of work performed within work unit. Fill in for subordinates when needed to ensure coverage. Assist in resolving emergencies. Identify and resolve workplace problems. Ensure direct reports are aware of adhere to PC policies and procedures. Ensure time is reported accurately. Other duties as assigned. MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not designated as essential for the purposes of ADA; they are still required duties): Fill in for other ECI staff as needed. Provide SST/SC as needed. Act as back up or fill in or other Team Leads. Provide training for ECI staff. Provide translation, if applicable. Participate in team meeting or staffings. Participate in community activities and/or attends community meetings as needed. Participate in workgroups and committees as assigned. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Knowledge of child development. Knowledge of HIPAA and ability to protect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to lift, hold, and play with young children and move about into and out of sitting positions on the floor. Ability to express self clearly and effectively, orally and in writing. Effective time management skills. Exceptional customer service skills, including positive attitude. Cultural sensitivity. Dependable attendance and punctuality. Knowledge of trauma informed theories, principles and practices. Flexibility and adaptability to different work environments. Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with various inter-agency personnel. Ability to fulfill PMAB and CPR/First Aid requirements. Ability to work independently. Good interpersonal skills, including ability to build rapport with individuals including co-workers. Ability to display comfort in interacting with individuals of diverse cultural, ethnic and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed. Ability to acquire and utilize new skills as the job requires. Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a spirit of teamwork. Ability to maintain highly confidential information. Ability to remain calm in stressful situations. Ability to plan and schedule work and implement directives without constant supervision. Model professionalism by appropriate dress, language, ethics and work habits. Ability to drive personal and/or company vehicle. This position may require travel to agency program sites, community and residential sites, and/or locations outside the PermiaCare catchment area. This position may require transport of agency individuals and/or individuals served. Conflict resolution skills. Decision making abilities. Supervisory and leadership skills. PHYSICAL REQUIREMENTS: Abilities Required: Heavy Lifting, 45 lbs & over Moderate Carrying, 15-44 lbs Pulling hand over hand Repeated bending Reaching above shoulder Simple grasping Walking Standing Sitting Crawling Twisting Kneeling Pushing Stooping Climbing stairs Operating motor vehicle Ability to see Identify colors Depth perception needed Hearing (with aid) Ability to write Ability to count Ability to read Ability to tell time Other (specify): driving required. May require some travel after hours and overnight. WORKSITE CONDITIONS: Travel Inside . click apply for full job details
08/06/2026
Full time
Job Number: 408 Location: Midland Supervises: Y FLSA: Exempt Division: ECI Salary: $56,772 per year. Sign on bonus may be available. Shift: M-Th 7:30am - 5:30pm, F 7:30am - 11:30am; may require a flexible work schedule; Assigned work hours may change as the needs of the agency and clients change Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The EIS Team Lead ensures Early Intervention Specialists (EIS) provide required quality services to children birth to 3 years of age and their families in the home and community. This position provides guidance and support to EIS staff and assists the ECI Director and Deputy ECI Director as needed. This position supervises Early Intervention Specialists. This position works independently, under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: Bachelors degree from accredited college or university in a field approved by ECI such as Psychology, Sociology, Social Work, Special Education, Child Development, Health, Family Studies, or related field. must complete 3 semester hours of early childhood special education or 40 clock hours of continuing education in early childhood development or early childhood special education prior to hire. Experience Required: At least 1 year experience in Early Childhood Development or related field. Previous supervisory experience is preferred. Registration, Certification, Licensure or other Qualifications Required: Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to PermiaCare's insurance requirements. Required to pass criminal history and background checks as well as pre-employment drug screen. EIS position requires completion of competency demonstration as mandated by ECI. Must become a fully certified EIS within 1 year. ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise staff in the ECI program to ensure activities are performed according to State, Federal, Medicaid and local policies and guidelines. Review reports and data from EHR to ensure billing, program measures and documentation are of quality and accurate. Supervise Early Intervention Specialists to ensure caseload assignments, certifications, and other reports and documentation are completed timely and accurately. Evaluate client data to evaluate staff and program performance and coordinate training for staff to ensure policies and procedures are met. Meet unit performance measures or targets. Coordinate services to designated caseload. Enter accurate and appropriate documentation of services within timeframe required. Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures. Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled work day 100% of the time, to ensure consistency and completeness of program's processes. Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements. Adhere to the Code of Conduct and Standards of Behavior policy requirements. Establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers and visitors by demonstrating cooperative, courteous and respectful behavior at all times. Communicate regularly with supervisor. Open and process mail/email in a timely manner. Answer phone, collect phone messages and respond to requests timely and accurately. Maintain safe and clean working environment by complying with procedures, rules and regulations. Perform all work functions and interactions using a trauma informed approach. Display professionalism when representing PermiaCare and the program in the community. Maintain compliance with legal requirements and company policies and procedures. Maintain valid and current driver's license, auto insurance, acceptable driving record and reliable transportation at all times. Driving may be required for this position. Complete all training as assigned prior to due date. Plan, organize, assign, supervise, review, and evaluate the work of assigned employees. Participate in the hiring process and termination process of assigned employees, including recommending selection of staff to hire. Complete employee corrective actions as needed and in a timely manner. Communicate regularly with assigned employees. Ensure compliance for performance evaluations for assigned employees. Perform approval of timesheets on time. Develop, implement, and monitor new and revised operational policies and work procedures. Monitor caseloads of assigned staff and assigns work accordingly. Coordinate with Human Resources to respond to employee concerns or complaints. Establish expectations and provide employee performance feedback on an on-going basis, including ensuring understanding of performance targets and goals. Provide orientation and on-going training, mentoring, and coaching to assigned employees. Maintain quality and quantity of work performed within work unit. Fill in for subordinates when needed to ensure coverage. Assist in resolving emergencies. Identify and resolve workplace problems. Ensure direct reports are aware of adhere to PC policies and procedures. Ensure time is reported accurately. Other duties as assigned. MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not designated as essential for the purposes of ADA; they are still required duties): Fill in for other ECI staff as needed. Provide SST/SC as needed. Act as back up or fill in or other Team Leads. Provide training for ECI staff. Provide translation, if applicable. Participate in team meeting or staffings. Participate in community activities and/or attends community meetings as needed. Participate in workgroups and committees as assigned. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Knowledge of child development. Knowledge of HIPAA and ability to protect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to lift, hold, and play with young children and move about into and out of sitting positions on the floor. Ability to express self clearly and effectively, orally and in writing. Effective time management skills. Exceptional customer service skills, including positive attitude. Cultural sensitivity. Dependable attendance and punctuality. Knowledge of trauma informed theories, principles and practices. Flexibility and adaptability to different work environments. Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with various inter-agency personnel. Ability to fulfill PMAB and CPR/First Aid requirements. Ability to work independently. Good interpersonal skills, including ability to build rapport with individuals including co-workers. Ability to display comfort in interacting with individuals of diverse cultural, ethnic and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed. Ability to acquire and utilize new skills as the job requires. Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a spirit of teamwork. Ability to maintain highly confidential information. Ability to remain calm in stressful situations. Ability to plan and schedule work and implement directives without constant supervision. Model professionalism by appropriate dress, language, ethics and work habits. Ability to drive personal and/or company vehicle. This position may require travel to agency program sites, community and residential sites, and/or locations outside the PermiaCare catchment area. This position may require transport of agency individuals and/or individuals served. Conflict resolution skills. Decision making abilities. Supervisory and leadership skills. PHYSICAL REQUIREMENTS: Abilities Required: Heavy Lifting, 45 lbs & over Moderate Carrying, 15-44 lbs Pulling hand over hand Repeated bending Reaching above shoulder Simple grasping Walking Standing Sitting Crawling Twisting Kneeling Pushing Stooping Climbing stairs Operating motor vehicle Ability to see Identify colors Depth perception needed Hearing (with aid) Ability to write Ability to count Ability to read Ability to tell time Other (specify): driving required. May require some travel after hours and overnight. WORKSITE CONDITIONS: Travel Inside . click apply for full job details
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Member Support Specialist (Administrative Assistant) you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience in high touch customer or patient facing roles Strong written and verbal communication skills Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $24.00 per hour based on a full time schedule, with a 1.25 differential for eligible extended hours. This is a full-time role based in-person with our team and patients at offices in the Evergreen Park area at 2515 El Camino Real. Ste 201. Palo Alto, CA 94306. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
08/06/2026
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Member Support Specialist (Administrative Assistant) you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience in high touch customer or patient facing roles Strong written and verbal communication skills Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $24.00 per hour based on a full time schedule, with a 1.25 differential for eligible extended hours. This is a full-time role based in-person with our team and patients at offices in the Evergreen Park area at 2515 El Camino Real. Ste 201. Palo Alto, CA 94306. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
Description: This is a temporary to possibly permanent position. The Customer Relationship Manager is a main point of contact for clients (both residential and commercial) and ENCON. The core priority of our Customer Relationship Manager is to provide peace of mind to our clients by providing a seamless experience at every touch point. The Client Relationship Manager will be the clients point person for all service, sales, and maintenance related needs. Responsibilities Front lines for your client's service support, answering calls or returning calls and voicemails same day if possible or the latest one business day. Service calls within the hour of receipt. Be the first impression specialist to new clients that are on boarded to show the ENCON experience. Proactively communicate by providing timely updates to keep your clients informed. Ensure follow-up is scheduled and estimates sent within the same day or following business day. Schedule seasonal maintenance for the upcoming year to ensure that your clients do not fall behind on their annual service visits Review your client's maintenance renewals to determine if an adjustment is required for the next year, and if the maintenance is efficient and profitable. Determine if your client requires a fast quote, inside salesperson or special projects team to assist in recommendations. Review billing sheets to ensure accurate and fair billing Monitor and escalate excessive service issues and visits, raising the flag to involve our technical advisors to assist in solving any ongoing issue. Provide peace of mind by looking at your client's history holistically and providing long terms solutions for your clients when problems arise. Resolve any customer issues promptly and professionally. Work with the primary technician and dispatcher to ensure efficient and effective scheduling, confirming appointments, advising if late and maintaining informed quality service. Being the connection between the install sales team and your client by scheduling our outside sales team for replacement opportunities. Addressing and collecting your clients outstanding A/R, addressing any disputed invoices, and being empowered to make the decision to provide adjustments when necessary. Working as the contact between the internal service group and your client, to ensure you are their only point of contact. This will include (but not limited to ) Receiving follow up recommendations and sending to your client. Working with the admins on any credits, re-bills, or billing issues that might arise. Working with the dispatchers on appointments, technicians running late or anything that might cause a negative experience for your client. Utilize best practices and think out of the box to be a problem solver. Daily check ins with dispatchers and purchasers to ensure technicians and your clients are both set up for success. Monitor and assess the activities of our competitors to proactively satisfy and retain your clients. Identifying opportunity to personally recognize clients, and build a client relationship where you can go the extra mile to make the ENCON experience memorable outside of the just servicing their HVAC units. Provide excellent client experience and maintain a positive reputation for ENCON Requirements: Minimum of 1 year work experience in the trade service industry (preferably HVAC) Dedication to high-quality customer service Friendly demeanor and positive can-do attitude Ability to build, foster, and maintain positive professional relationships Excellent interpersonal communication skills Problem-solving and conflict resolution capabilities Knowledge of relationship management best practices Excellent computer, verbal, written, and presentation skills Motivated self-starter with effective time management skills Strong work ethic, goal oriented with a drive to succeed Ability to multitask and prioritize based on urgency of request. Must be able to be reactive to meet clients' needs on a regular basis Be open to feedback and collaboration The ability to understand exactly what someone needs and act on it - professionally and efficiently Proficient in Microsoft suite ( including but not limited to Word, Teams, Outlook, Excel and PowerPoint) Eligibility Requirements Must be willing to work from office in Stratford, CT Employment/education will be verified. Applicants must be currently authorized to work in the United States on a full-time basis Most daily schedules are set but overtime may be required in order to meet your clients needs Encon is a drug free workplace and requires post-offer pre-employment drug testing. Compensation: $28-$30/hr. Encon Heating & AC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Encon Heating & AC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Encon is Fully licensed Lic. / MEC # 1093 Compensation details: 28-30 Hourly Wage PI180c89fb0a7f-4037
08/06/2026
Full time
Description: This is a temporary to possibly permanent position. The Customer Relationship Manager is a main point of contact for clients (both residential and commercial) and ENCON. The core priority of our Customer Relationship Manager is to provide peace of mind to our clients by providing a seamless experience at every touch point. The Client Relationship Manager will be the clients point person for all service, sales, and maintenance related needs. Responsibilities Front lines for your client's service support, answering calls or returning calls and voicemails same day if possible or the latest one business day. Service calls within the hour of receipt. Be the first impression specialist to new clients that are on boarded to show the ENCON experience. Proactively communicate by providing timely updates to keep your clients informed. Ensure follow-up is scheduled and estimates sent within the same day or following business day. Schedule seasonal maintenance for the upcoming year to ensure that your clients do not fall behind on their annual service visits Review your client's maintenance renewals to determine if an adjustment is required for the next year, and if the maintenance is efficient and profitable. Determine if your client requires a fast quote, inside salesperson or special projects team to assist in recommendations. Review billing sheets to ensure accurate and fair billing Monitor and escalate excessive service issues and visits, raising the flag to involve our technical advisors to assist in solving any ongoing issue. Provide peace of mind by looking at your client's history holistically and providing long terms solutions for your clients when problems arise. Resolve any customer issues promptly and professionally. Work with the primary technician and dispatcher to ensure efficient and effective scheduling, confirming appointments, advising if late and maintaining informed quality service. Being the connection between the install sales team and your client by scheduling our outside sales team for replacement opportunities. Addressing and collecting your clients outstanding A/R, addressing any disputed invoices, and being empowered to make the decision to provide adjustments when necessary. Working as the contact between the internal service group and your client, to ensure you are their only point of contact. This will include (but not limited to ) Receiving follow up recommendations and sending to your client. Working with the admins on any credits, re-bills, or billing issues that might arise. Working with the dispatchers on appointments, technicians running late or anything that might cause a negative experience for your client. Utilize best practices and think out of the box to be a problem solver. Daily check ins with dispatchers and purchasers to ensure technicians and your clients are both set up for success. Monitor and assess the activities of our competitors to proactively satisfy and retain your clients. Identifying opportunity to personally recognize clients, and build a client relationship where you can go the extra mile to make the ENCON experience memorable outside of the just servicing their HVAC units. Provide excellent client experience and maintain a positive reputation for ENCON Requirements: Minimum of 1 year work experience in the trade service industry (preferably HVAC) Dedication to high-quality customer service Friendly demeanor and positive can-do attitude Ability to build, foster, and maintain positive professional relationships Excellent interpersonal communication skills Problem-solving and conflict resolution capabilities Knowledge of relationship management best practices Excellent computer, verbal, written, and presentation skills Motivated self-starter with effective time management skills Strong work ethic, goal oriented with a drive to succeed Ability to multitask and prioritize based on urgency of request. Must be able to be reactive to meet clients' needs on a regular basis Be open to feedback and collaboration The ability to understand exactly what someone needs and act on it - professionally and efficiently Proficient in Microsoft suite ( including but not limited to Word, Teams, Outlook, Excel and PowerPoint) Eligibility Requirements Must be willing to work from office in Stratford, CT Employment/education will be verified. Applicants must be currently authorized to work in the United States on a full-time basis Most daily schedules are set but overtime may be required in order to meet your clients needs Encon is a drug free workplace and requires post-offer pre-employment drug testing. Compensation: $28-$30/hr. Encon Heating & AC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Encon Heating & AC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Encon is Fully licensed Lic. / MEC # 1093 Compensation details: 28-30 Hourly Wage PI180c89fb0a7f-4037
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Member Support Specialist (Administrative Assistant) you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience in high touch customer or patient facing roles Strong written and verbal communication skills Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $24.00 per hour based on a full time schedule, with a 1.25 differential for eligible extended hours. This is a full-time role based in-person with our team and patients at offices in the Evergreen Park area at 2515 El Camino Real. Ste 201. Palo Alto, CA 94306. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
08/05/2026
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Member Support Specialist (Administrative Assistant) you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience in high touch customer or patient facing roles Strong written and verbal communication skills Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $24.00 per hour based on a full time schedule, with a 1.25 differential for eligible extended hours. This is a full-time role based in-person with our team and patients at offices in the Evergreen Park area at 2515 El Camino Real. Ste 201. Palo Alto, CA 94306. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
Description: In-person position located in Needham, MA Lead the monthly billing process by ensuring the timely and accurate invoicing of customers Establish relationships with key business partners & customers, and liaise directly with customers as the main billing contact for invoicing and collection activities Take a proactive approach to engage and manage day-to-day collection activities to improve customer account delinquencies Verify discrepancies and resolve clients' billing issues Facilitate payment of invoices due by sending bill reminders and contacting clients Maintain an orderly, up-to-date electronic filing system for all receivable transactions Work cross-functionally with Sales, Customer Support, and Account Management teams to understand customer relationships for timely collection efforts Prepare weekly A/R analysis for management review Perform financial transactions, posting, and recording of accounts receivable data Prepare and complete required GL recons for month-end closing Assist in annual audit, compiling accounts receivable information as requested Receipt of checks and preparation of bank deposits as needed Assist Accounting Manager with credit reviews of customers and determine payment terms to minimize bad debt risk Review customer and supplier contract terms and conditions and implement processes to comply with various contract requirements Perform ongoing maintenance of the accounts receivable reporting tools and other financial systems Drive process improvements in the billing, collections, and AR functions Additional duties and projects as assigned by the manager Requirements: Bachelor's degree in Accounting, Finance, Business Administration, or a related field required Minimum of 2-3 years of direct accounting experience Knowledge of accounts receivable and general accounting procedures PIcf50a-0233
08/05/2026
Full time
Description: In-person position located in Needham, MA Lead the monthly billing process by ensuring the timely and accurate invoicing of customers Establish relationships with key business partners & customers, and liaise directly with customers as the main billing contact for invoicing and collection activities Take a proactive approach to engage and manage day-to-day collection activities to improve customer account delinquencies Verify discrepancies and resolve clients' billing issues Facilitate payment of invoices due by sending bill reminders and contacting clients Maintain an orderly, up-to-date electronic filing system for all receivable transactions Work cross-functionally with Sales, Customer Support, and Account Management teams to understand customer relationships for timely collection efforts Prepare weekly A/R analysis for management review Perform financial transactions, posting, and recording of accounts receivable data Prepare and complete required GL recons for month-end closing Assist in annual audit, compiling accounts receivable information as requested Receipt of checks and preparation of bank deposits as needed Assist Accounting Manager with credit reviews of customers and determine payment terms to minimize bad debt risk Review customer and supplier contract terms and conditions and implement processes to comply with various contract requirements Perform ongoing maintenance of the accounts receivable reporting tools and other financial systems Drive process improvements in the billing, collections, and AR functions Additional duties and projects as assigned by the manager Requirements: Bachelor's degree in Accounting, Finance, Business Administration, or a related field required Minimum of 2-3 years of direct accounting experience Knowledge of accounts receivable and general accounting procedures PIcf50a-0233
If you're analytical, tech-savvy, and passionate about creating efficient business processes, this is your opportunity to make a measurable impact in our company. We're looking for a Financial & Operations Systems Specialist who enjoys improving processes, embracing technology, and helping people work more effectively. Your work will influence every department and help Village Green Landscapes continue to grow. Village Green Landscapes is a locally owned and operated full-scale landscape company with office locations in Saint Paul, New Brighton, Brooklyn Park, and Savage. Full time position Pay Range: $32.00 - $48.00 / hour DOE Benefits include: PTO, Paid Holidays, Medical, Dental, Vision, Life, STD, LTD insurances & 401K. POSITION SUMMARY The Financial & Operations Systems Specialist plays a key role in supporting Village Green Landscapes' financial operations and business systems. This position manages accounts receivable, accounts payable, reporting, collections, and business system administration while partnering with finance, operations, and leadership to improve processes, automate workflows, and ensure financial accuracy and operational efficiency. The ideal candidate is analytical, detail-oriented, tech-savvy, and passionate about driving continuous improvement. Key Responsibilities Accounts Receivable Ensure timely and accurate billing, collections, and payment processing while maintaining positive customer relationships and healthy cash flow. Manage invoicing, collections, payment applications, and account reconciliations. Resolve billing discrepancies and collaborate with operations on contract setup and pricing. Prepare AR reports, monitor aging, and identify opportunities to improve collections performance. Accounts Payable Maintain accurate vendor payments and support efficient purchasing and expense management. Process invoices, reconcile vendor accounts, and manage payment schedules. Maintain vendor records, payment terms, and compliance documentation. Monitor spending trends and identify cost-saving opportunities. Financial Administration Support the company's financial health through reporting, analysis, and month-end accounting activities. Assist with month-end close, account reconciliations, budgeting, and cash flow forecasting. Maintain financial records and support audits and internal controls. Investigate financial discrepancies and provide data-driven recommendations. Business Systems Administration Optimize business systems and workflows to improve operational efficiency and reporting. Administer business software, user access, system configurations, and process automation. Develop dashboards, reports, and standard operating procedures. Troubleshoot system issues, support software integrations, and partner with vendors to implement enhancements. Qualifications Required High school diploma or equivalent. 3+ years of experience in accounting, accounts payable/receivable, bookkeeping, financial administration, or business operations. Strong knowledge of accounts receivable, accounts payable, collections, financial reporting, and cash flow management. Experience using accounting or business management software. Advanced Microsoft Excel skills. Strong analytical, organizational, and problem-solving skills with excellent attention to detail. Ability to manage multiple priorities in a fast-paced environment. Ability to pass a pre-employment drug screen. Preferred Associate's or Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or a related field. Experience with QuickBooks, automated AP software, reporting tools, or dashboard development. Experience configuring business systems, workflows, and process automation. Industry experience in landscaping, commercial maintenance, construction, field services, or snow management. Compensation details: 32-48 Hourly Wage PI810b81789e16-4096
08/05/2026
Full time
If you're analytical, tech-savvy, and passionate about creating efficient business processes, this is your opportunity to make a measurable impact in our company. We're looking for a Financial & Operations Systems Specialist who enjoys improving processes, embracing technology, and helping people work more effectively. Your work will influence every department and help Village Green Landscapes continue to grow. Village Green Landscapes is a locally owned and operated full-scale landscape company with office locations in Saint Paul, New Brighton, Brooklyn Park, and Savage. Full time position Pay Range: $32.00 - $48.00 / hour DOE Benefits include: PTO, Paid Holidays, Medical, Dental, Vision, Life, STD, LTD insurances & 401K. POSITION SUMMARY The Financial & Operations Systems Specialist plays a key role in supporting Village Green Landscapes' financial operations and business systems. This position manages accounts receivable, accounts payable, reporting, collections, and business system administration while partnering with finance, operations, and leadership to improve processes, automate workflows, and ensure financial accuracy and operational efficiency. The ideal candidate is analytical, detail-oriented, tech-savvy, and passionate about driving continuous improvement. Key Responsibilities Accounts Receivable Ensure timely and accurate billing, collections, and payment processing while maintaining positive customer relationships and healthy cash flow. Manage invoicing, collections, payment applications, and account reconciliations. Resolve billing discrepancies and collaborate with operations on contract setup and pricing. Prepare AR reports, monitor aging, and identify opportunities to improve collections performance. Accounts Payable Maintain accurate vendor payments and support efficient purchasing and expense management. Process invoices, reconcile vendor accounts, and manage payment schedules. Maintain vendor records, payment terms, and compliance documentation. Monitor spending trends and identify cost-saving opportunities. Financial Administration Support the company's financial health through reporting, analysis, and month-end accounting activities. Assist with month-end close, account reconciliations, budgeting, and cash flow forecasting. Maintain financial records and support audits and internal controls. Investigate financial discrepancies and provide data-driven recommendations. Business Systems Administration Optimize business systems and workflows to improve operational efficiency and reporting. Administer business software, user access, system configurations, and process automation. Develop dashboards, reports, and standard operating procedures. Troubleshoot system issues, support software integrations, and partner with vendors to implement enhancements. Qualifications Required High school diploma or equivalent. 3+ years of experience in accounting, accounts payable/receivable, bookkeeping, financial administration, or business operations. Strong knowledge of accounts receivable, accounts payable, collections, financial reporting, and cash flow management. Experience using accounting or business management software. Advanced Microsoft Excel skills. Strong analytical, organizational, and problem-solving skills with excellent attention to detail. Ability to manage multiple priorities in a fast-paced environment. Ability to pass a pre-employment drug screen. Preferred Associate's or Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or a related field. Experience with QuickBooks, automated AP software, reporting tools, or dashboard development. Experience configuring business systems, workflows, and process automation. Industry experience in landscaping, commercial maintenance, construction, field services, or snow management. Compensation details: 32-48 Hourly Wage PI810b81789e16-4096
About the Role Rudolph Community and Care (RCC) is seeking a detail-oriented and organized Accounts Payable Specialist to support the organization's financial operations through accurate and timely processing of accounts payable and related administrative functions. This is a regular, part-time position scheduled for 35 hours per week. Working closely with the Chief Financial Officer, this role is responsible for managing vendor invoices, payment processing, expense reconciliation, corporate card administration, utility account coordination, technology asset administration, and supporting month-end and year-end financial activities. The ideal candidate is highly organized, analytical, and committed to maintaining accurate financial records while providing exceptional internal and external customer service. Key Responsibilities Process vendor invoices accurately and ensure appropriate approvals prior to payment. Prepare and process payments through checks, ACH, wire transfers, and other approved methods. Maintain vendor records, reconcile accounts payable transactions, and resolve invoice discrepancies. Administer company credit card and fuel card programs, including reconciliations and expense monitoring. Coordinate utility account setup, transfers, billing reviews, and service changes for company properties. Maintain inventory and lifecycle documentation for company technology assets. Support month-end and year-end close activities, audits, and financial reporting requirements. Ensure compliance with company policies, accounting standards, and internal controls. Identify opportunities to improve accounts payable processes and operational efficiencies. Provide responsive, professional support to vendors and internal departments. Qualifications Associate degree in Accounting, Finance, Business Administration, or a related field (or equivalent experience). Two or more years of accounts payable, bookkeeping, or accounting experience preferred. Experience with accounting or ERP systems; Sage Intacct experience preferred. Advanced proficiency in Microsoft Excel and Microsoft Office Suite. Strong understanding of accounts payable processes and accounting principles. Excellent attention to detail, organizational skills, and ability to manage multiple priorities. Strong analytical, problem-solving, verbal, and written communication skills. Ability to maintain confidentiality and professionalism. Compensation details: 26-28 Hourly Wage PI0f7c5-
08/05/2026
Full time
About the Role Rudolph Community and Care (RCC) is seeking a detail-oriented and organized Accounts Payable Specialist to support the organization's financial operations through accurate and timely processing of accounts payable and related administrative functions. This is a regular, part-time position scheduled for 35 hours per week. Working closely with the Chief Financial Officer, this role is responsible for managing vendor invoices, payment processing, expense reconciliation, corporate card administration, utility account coordination, technology asset administration, and supporting month-end and year-end financial activities. The ideal candidate is highly organized, analytical, and committed to maintaining accurate financial records while providing exceptional internal and external customer service. Key Responsibilities Process vendor invoices accurately and ensure appropriate approvals prior to payment. Prepare and process payments through checks, ACH, wire transfers, and other approved methods. Maintain vendor records, reconcile accounts payable transactions, and resolve invoice discrepancies. Administer company credit card and fuel card programs, including reconciliations and expense monitoring. Coordinate utility account setup, transfers, billing reviews, and service changes for company properties. Maintain inventory and lifecycle documentation for company technology assets. Support month-end and year-end close activities, audits, and financial reporting requirements. Ensure compliance with company policies, accounting standards, and internal controls. Identify opportunities to improve accounts payable processes and operational efficiencies. Provide responsive, professional support to vendors and internal departments. Qualifications Associate degree in Accounting, Finance, Business Administration, or a related field (or equivalent experience). Two or more years of accounts payable, bookkeeping, or accounting experience preferred. Experience with accounting or ERP systems; Sage Intacct experience preferred. Advanced proficiency in Microsoft Excel and Microsoft Office Suite. Strong understanding of accounts payable processes and accounting principles. Excellent attention to detail, organizational skills, and ability to manage multiple priorities. Strong analytical, problem-solving, verbal, and written communication skills. Ability to maintain confidentiality and professionalism. Compensation details: 26-28 Hourly Wage PI0f7c5-
Full-Time, Days Onsite The Healthcare Compliance Senior Auditor plays a critical role in supporting Akron Children's Hospital's mission by ensuring adherence to all applicable healthcare laws, regulations, and internal policies. Reporting to the Compliance Manager, this position is responsible for planning and executing in-depth compliance audits, analyzing risk exposures, and guiding corrective actions to promote a culture of integrity and continuous improvement. In addition, this role will include developing critical components of the Compliance Program such as policies, procedures, training modules, and monitoring systems, and ensuring adherence to regulatory requirements and industry benchmarks. Responsibilities: Duties and Responsibilities Plan, conduct, and oversee compliance audits in areas including finance, operations, and research. Analyze audit results to identify root causes and risks; draft concise reports outlining organizational exposure and actionable management plans with assigned responsibilities. Support drafting, refining, and maintaining compliance documentation aligned with federal and state healthcare regulations. Design and deliver compelling compliance training sessions to staff, clinical providers, and leadership; ensure staff understand reporting mechanisms and expectations. Conduct periodic risk assessments, monitoring, and auditing to proactively identify vulnerabilities. Lead investigations, corrective action plan development, and timely resolution of compliance incidents. Mentor guest auditors; manage projects and ensure quality assurance. Work cross-functionally with leadership and team members, including clinical departments, to integrate compliance into day-to-day operations. Technical Expertise Expert knowledge of healthcare regulatory frameworks (e.g., HIPAA, Medicare/Medicaid, fraud & abuse statutes). Proficient in audit methodologies, controls evaluation, and corrective action implementation. Analytical mindset with strong report writing and presentation skills. Skilled in audit procedures, data analytics, and compliance training. Proficient in Epic, Excel, Word, and healthcare billing systems. Strong communication and organizational skills. Other information: Education and Experience 1. Education: Bachelor's degree required 2. Certification: CHC (Certified in Healthcare Compliance), CPA (Certified Public Accountant), CIA (Certified Internal Auditor), CFE (Certified Fraud Examiner) preferred. 3. Years of relevant experience: Minimum 5 years in healthcare compliance, audit, or related roles required. FTE: 1.000000
08/05/2026
Full time
Full-Time, Days Onsite The Healthcare Compliance Senior Auditor plays a critical role in supporting Akron Children's Hospital's mission by ensuring adherence to all applicable healthcare laws, regulations, and internal policies. Reporting to the Compliance Manager, this position is responsible for planning and executing in-depth compliance audits, analyzing risk exposures, and guiding corrective actions to promote a culture of integrity and continuous improvement. In addition, this role will include developing critical components of the Compliance Program such as policies, procedures, training modules, and monitoring systems, and ensuring adherence to regulatory requirements and industry benchmarks. Responsibilities: Duties and Responsibilities Plan, conduct, and oversee compliance audits in areas including finance, operations, and research. Analyze audit results to identify root causes and risks; draft concise reports outlining organizational exposure and actionable management plans with assigned responsibilities. Support drafting, refining, and maintaining compliance documentation aligned with federal and state healthcare regulations. Design and deliver compelling compliance training sessions to staff, clinical providers, and leadership; ensure staff understand reporting mechanisms and expectations. Conduct periodic risk assessments, monitoring, and auditing to proactively identify vulnerabilities. Lead investigations, corrective action plan development, and timely resolution of compliance incidents. Mentor guest auditors; manage projects and ensure quality assurance. Work cross-functionally with leadership and team members, including clinical departments, to integrate compliance into day-to-day operations. Technical Expertise Expert knowledge of healthcare regulatory frameworks (e.g., HIPAA, Medicare/Medicaid, fraud & abuse statutes). Proficient in audit methodologies, controls evaluation, and corrective action implementation. Analytical mindset with strong report writing and presentation skills. Skilled in audit procedures, data analytics, and compliance training. Proficient in Epic, Excel, Word, and healthcare billing systems. Strong communication and organizational skills. Other information: Education and Experience 1. Education: Bachelor's degree required 2. Certification: CHC (Certified in Healthcare Compliance), CPA (Certified Public Accountant), CIA (Certified Internal Auditor), CFE (Certified Fraud Examiner) preferred. 3. Years of relevant experience: Minimum 5 years in healthcare compliance, audit, or related roles required. FTE: 1.000000
Full-Time, Days Onsite The Healthcare Compliance Senior Auditor plays a critical role in supporting Akron Children's Hospital's mission by ensuring adherence to all applicable healthcare laws, regulations, and internal policies. Reporting to the Compliance Manager, this position is responsible for planning and executing in-depth compliance audits, analyzing risk exposures, and guiding corrective actions to promote a culture of integrity and continuous improvement. In addition, this role will include developing critical components of the Compliance Program such as policies, procedures, training modules, and monitoring systems, and ensuring adherence to regulatory requirements and industry benchmarks. Responsibilities: Duties and Responsibilities Plan, conduct, and oversee compliance audits in areas including finance, operations, and research. Analyze audit results to identify root causes and risks; draft concise reports outlining organizational exposure and actionable management plans with assigned responsibilities. Support drafting, refining, and maintaining compliance documentation aligned with federal and state healthcare regulations. Design and deliver compelling compliance training sessions to staff, clinical providers, and leadership; ensure staff understand reporting mechanisms and expectations. Conduct periodic risk assessments, monitoring, and auditing to proactively identify vulnerabilities. Lead investigations, corrective action plan development, and timely resolution of compliance incidents. Mentor guest auditors; manage projects and ensure quality assurance. Work cross-functionally with leadership and team members, including clinical departments, to integrate compliance into day-to-day operations. Technical Expertise Expert knowledge of healthcare regulatory frameworks (e.g., HIPAA, Medicare/Medicaid, fraud & abuse statutes). Proficient in audit methodologies, controls evaluation, and corrective action implementation. Analytical mindset with strong report writing and presentation skills. Skilled in audit procedures, data analytics, and compliance training. Proficient in Epic, Excel, Word, and healthcare billing systems. Strong communication and organizational skills. Other information: Education and Experience 1. Education: Bachelor's degree required 2. Certification: CHC (Certified in Healthcare Compliance), CPA (Certified Public Accountant), CIA (Certified Internal Auditor), CFE (Certified Fraud Examiner) preferred. 3. Years of relevant experience: Minimum 5 years in healthcare compliance, audit, or related roles required. FTE: 1.000000
08/05/2026
Full time
Full-Time, Days Onsite The Healthcare Compliance Senior Auditor plays a critical role in supporting Akron Children's Hospital's mission by ensuring adherence to all applicable healthcare laws, regulations, and internal policies. Reporting to the Compliance Manager, this position is responsible for planning and executing in-depth compliance audits, analyzing risk exposures, and guiding corrective actions to promote a culture of integrity and continuous improvement. In addition, this role will include developing critical components of the Compliance Program such as policies, procedures, training modules, and monitoring systems, and ensuring adherence to regulatory requirements and industry benchmarks. Responsibilities: Duties and Responsibilities Plan, conduct, and oversee compliance audits in areas including finance, operations, and research. Analyze audit results to identify root causes and risks; draft concise reports outlining organizational exposure and actionable management plans with assigned responsibilities. Support drafting, refining, and maintaining compliance documentation aligned with federal and state healthcare regulations. Design and deliver compelling compliance training sessions to staff, clinical providers, and leadership; ensure staff understand reporting mechanisms and expectations. Conduct periodic risk assessments, monitoring, and auditing to proactively identify vulnerabilities. Lead investigations, corrective action plan development, and timely resolution of compliance incidents. Mentor guest auditors; manage projects and ensure quality assurance. Work cross-functionally with leadership and team members, including clinical departments, to integrate compliance into day-to-day operations. Technical Expertise Expert knowledge of healthcare regulatory frameworks (e.g., HIPAA, Medicare/Medicaid, fraud & abuse statutes). Proficient in audit methodologies, controls evaluation, and corrective action implementation. Analytical mindset with strong report writing and presentation skills. Skilled in audit procedures, data analytics, and compliance training. Proficient in Epic, Excel, Word, and healthcare billing systems. Strong communication and organizational skills. Other information: Education and Experience 1. Education: Bachelor's degree required 2. Certification: CHC (Certified in Healthcare Compliance), CPA (Certified Public Accountant), CIA (Certified Internal Auditor), CFE (Certified Fraud Examiner) preferred. 3. Years of relevant experience: Minimum 5 years in healthcare compliance, audit, or related roles required. FTE: 1.000000
Full-Time, Days Onsite The Healthcare Compliance Senior Auditor plays a critical role in supporting Akron Children's Hospital's mission by ensuring adherence to all applicable healthcare laws, regulations, and internal policies. Reporting to the Compliance Manager, this position is responsible for planning and executing in-depth compliance audits, analyzing risk exposures, and guiding corrective actions to promote a culture of integrity and continuous improvement. In addition, this role will include developing critical components of the Compliance Program such as policies, procedures, training modules, and monitoring systems, and ensuring adherence to regulatory requirements and industry benchmarks. Responsibilities: Duties and Responsibilities Plan, conduct, and oversee compliance audits in areas including finance, operations, and research. Analyze audit results to identify root causes and risks; draft concise reports outlining organizational exposure and actionable management plans with assigned responsibilities. Support drafting, refining, and maintaining compliance documentation aligned with federal and state healthcare regulations. Design and deliver compelling compliance training sessions to staff, clinical providers, and leadership; ensure staff understand reporting mechanisms and expectations. Conduct periodic risk assessments, monitoring, and auditing to proactively identify vulnerabilities. Lead investigations, corrective action plan development, and timely resolution of compliance incidents. Mentor guest auditors; manage projects and ensure quality assurance. Work cross-functionally with leadership and team members, including clinical departments, to integrate compliance into day-to-day operations. Technical Expertise Expert knowledge of healthcare regulatory frameworks (e.g., HIPAA, Medicare/Medicaid, fraud & abuse statutes). Proficient in audit methodologies, controls evaluation, and corrective action implementation. Analytical mindset with strong report writing and presentation skills. Skilled in audit procedures, data analytics, and compliance training. Proficient in Epic, Excel, Word, and healthcare billing systems. Strong communication and organizational skills. Other information: Education and Experience 1. Education: Bachelor's degree required 2. Certification: CHC (Certified in Healthcare Compliance), CPA (Certified Public Accountant), CIA (Certified Internal Auditor), CFE (Certified Fraud Examiner) preferred. 3. Years of relevant experience: Minimum 5 years in healthcare compliance, audit, or related roles required. FTE: 1.000000
08/05/2026
Full time
Full-Time, Days Onsite The Healthcare Compliance Senior Auditor plays a critical role in supporting Akron Children's Hospital's mission by ensuring adherence to all applicable healthcare laws, regulations, and internal policies. Reporting to the Compliance Manager, this position is responsible for planning and executing in-depth compliance audits, analyzing risk exposures, and guiding corrective actions to promote a culture of integrity and continuous improvement. In addition, this role will include developing critical components of the Compliance Program such as policies, procedures, training modules, and monitoring systems, and ensuring adherence to regulatory requirements and industry benchmarks. Responsibilities: Duties and Responsibilities Plan, conduct, and oversee compliance audits in areas including finance, operations, and research. Analyze audit results to identify root causes and risks; draft concise reports outlining organizational exposure and actionable management plans with assigned responsibilities. Support drafting, refining, and maintaining compliance documentation aligned with federal and state healthcare regulations. Design and deliver compelling compliance training sessions to staff, clinical providers, and leadership; ensure staff understand reporting mechanisms and expectations. Conduct periodic risk assessments, monitoring, and auditing to proactively identify vulnerabilities. Lead investigations, corrective action plan development, and timely resolution of compliance incidents. Mentor guest auditors; manage projects and ensure quality assurance. Work cross-functionally with leadership and team members, including clinical departments, to integrate compliance into day-to-day operations. Technical Expertise Expert knowledge of healthcare regulatory frameworks (e.g., HIPAA, Medicare/Medicaid, fraud & abuse statutes). Proficient in audit methodologies, controls evaluation, and corrective action implementation. Analytical mindset with strong report writing and presentation skills. Skilled in audit procedures, data analytics, and compliance training. Proficient in Epic, Excel, Word, and healthcare billing systems. Strong communication and organizational skills. Other information: Education and Experience 1. Education: Bachelor's degree required 2. Certification: CHC (Certified in Healthcare Compliance), CPA (Certified Public Accountant), CIA (Certified Internal Auditor), CFE (Certified Fraud Examiner) preferred. 3. Years of relevant experience: Minimum 5 years in healthcare compliance, audit, or related roles required. FTE: 1.000000
Full-Time, Days Onsite The Healthcare Compliance Senior Auditor plays a critical role in supporting Akron Children's Hospital's mission by ensuring adherence to all applicable healthcare laws, regulations, and internal policies. Reporting to the Compliance Manager, this position is responsible for planning and executing in-depth compliance audits, analyzing risk exposures, and guiding corrective actions to promote a culture of integrity and continuous improvement. In addition, this role will include developing critical components of the Compliance Program such as policies, procedures, training modules, and monitoring systems, and ensuring adherence to regulatory requirements and industry benchmarks. Responsibilities: Duties and Responsibilities Plan, conduct, and oversee compliance audits in areas including finance, operations, and research. Analyze audit results to identify root causes and risks; draft concise reports outlining organizational exposure and actionable management plans with assigned responsibilities. Support drafting, refining, and maintaining compliance documentation aligned with federal and state healthcare regulations. Design and deliver compelling compliance training sessions to staff, clinical providers, and leadership; ensure staff understand reporting mechanisms and expectations. Conduct periodic risk assessments, monitoring, and auditing to proactively identify vulnerabilities. Lead investigations, corrective action plan development, and timely resolution of compliance incidents. Mentor guest auditors; manage projects and ensure quality assurance. Work cross-functionally with leadership and team members, including clinical departments, to integrate compliance into day-to-day operations. Technical Expertise Expert knowledge of healthcare regulatory frameworks (e.g., HIPAA, Medicare/Medicaid, fraud & abuse statutes). Proficient in audit methodologies, controls evaluation, and corrective action implementation. Analytical mindset with strong report writing and presentation skills. Skilled in audit procedures, data analytics, and compliance training. Proficient in Epic, Excel, Word, and healthcare billing systems. Strong communication and organizational skills. Other information: Education and Experience 1. Education: Bachelor's degree required 2. Certification: CHC (Certified in Healthcare Compliance), CPA (Certified Public Accountant), CIA (Certified Internal Auditor), CFE (Certified Fraud Examiner) preferred. 3. Years of relevant experience: Minimum 5 years in healthcare compliance, audit, or related roles required. FTE: 1.000000
08/05/2026
Full time
Full-Time, Days Onsite The Healthcare Compliance Senior Auditor plays a critical role in supporting Akron Children's Hospital's mission by ensuring adherence to all applicable healthcare laws, regulations, and internal policies. Reporting to the Compliance Manager, this position is responsible for planning and executing in-depth compliance audits, analyzing risk exposures, and guiding corrective actions to promote a culture of integrity and continuous improvement. In addition, this role will include developing critical components of the Compliance Program such as policies, procedures, training modules, and monitoring systems, and ensuring adherence to regulatory requirements and industry benchmarks. Responsibilities: Duties and Responsibilities Plan, conduct, and oversee compliance audits in areas including finance, operations, and research. Analyze audit results to identify root causes and risks; draft concise reports outlining organizational exposure and actionable management plans with assigned responsibilities. Support drafting, refining, and maintaining compliance documentation aligned with federal and state healthcare regulations. Design and deliver compelling compliance training sessions to staff, clinical providers, and leadership; ensure staff understand reporting mechanisms and expectations. Conduct periodic risk assessments, monitoring, and auditing to proactively identify vulnerabilities. Lead investigations, corrective action plan development, and timely resolution of compliance incidents. Mentor guest auditors; manage projects and ensure quality assurance. Work cross-functionally with leadership and team members, including clinical departments, to integrate compliance into day-to-day operations. Technical Expertise Expert knowledge of healthcare regulatory frameworks (e.g., HIPAA, Medicare/Medicaid, fraud & abuse statutes). Proficient in audit methodologies, controls evaluation, and corrective action implementation. Analytical mindset with strong report writing and presentation skills. Skilled in audit procedures, data analytics, and compliance training. Proficient in Epic, Excel, Word, and healthcare billing systems. Strong communication and organizational skills. Other information: Education and Experience 1. Education: Bachelor's degree required 2. Certification: CHC (Certified in Healthcare Compliance), CPA (Certified Public Accountant), CIA (Certified Internal Auditor), CFE (Certified Fraud Examiner) preferred. 3. Years of relevant experience: Minimum 5 years in healthcare compliance, audit, or related roles required. FTE: 1.000000
Job Description Job Description Title: Office Manager Job Category: Treatment Foster Care Requisition Number: OFFIC004261 Job Type: Full-Time Morgantown, WV, 26501, United States Description Be the change you wish to see in the world! Come join our team to empower children and families in our communities to transform their lives and develop to their full potential. Pressley Ridge Benefits The well-being of our employees and their families is important to us. At Pressley Ridge, we strive to provide the most competitive and comprehensive employee benefit programs that are affordable and help you and your family achieve and maintain your best possible health. Medical coverage available with a Health Savings Account (HSA) with 100% employer match Prescription coverage Dental and vision plans Patient advocate and Medicare specialists available at no cost Dependent Care Flexible Savings Account Wellness incentive (up to $250) 403b with up to 9% employer give/match Free life insurance and AD&D Paid Time Off (PTO) 9 paid holidays (7 recognized holidays plus a floating and birthday holiday per year) Tuition reimbursement (if applicable) Employee Assistance Program (EAP) Position Summary The Office Manager, under the general direction of a Program Director, is responsible for managing the program office's physical plant. The Office Manager is responsible for providing support to program administration to expedite the efficiency and effectiveness of program services in a manner consistent with the organization's mission. The Office Manager contributes to maintaining client, foster parent, and staff files to ensure the program meets all state and local licensing requirements. The office manager has financial responsibilities, including overseeing payments to foster parents, handling petty cash, and allocating credit cards. Responsibilities Program Support Assist in the maintenance of accurate, updated, and compliant client, foster parent, and employee records, assuring confidentiality. Enter assigned program data in agency information systems, within prescribed time frames, and provide data on overall file compliance. As assigned, assist in aspects of pre-employment and onboarding, including communication and coordination with applicants and newly hired employees. Fiscal/ Budget Assist in billing, reconciliations and foster parent reimbursements. Use information system to enter, allocate and track program invoices to ensure payment to vendors. Oversee credit cards and expenses assigned, in accordance with policies and procedures. Communication Provide timely and detailed reporting of staffing and building issues to leadership. Liaison with agency counterparts in Human Resources, Training, IT, Organizational Performance, Accounting, Billing and other Pressley Ridge sites. Assist program leadership in establishing and maintaining a cooperative working relationship with other private/public or government agencies. Documentation Assists with initiating, requesting, and reporting information as required. Any necessary forms, reports, or documentation should be checked for completion in their entirety and proper procedures have been followed. Ensure all necessary credentials, forms, or renewal of information is complete and forwarded to Human Resources for 100% compliance with each staff personnel file. Document staff training forms when requested and forward accordingly. Supervision Receive supervision. Receive supervision from and actively communicate with supervisor on an ongoing basis throughout the week by phone, email, written message and when possible, in person regarding program matters. Risk Management and Safety Run data reports, provide program leadership with program data, and participate in quality improvement activities. Assure continuous compliance with all relevant external licensing/regulatory agencies and the policies and procedures of Pressley Ridge. Establish and maintain familiarity with regulatory and licensing requirements. Core Competencies Core competencies are the essential skills, knowledge, and behaviors that drive success, and they are important because they align individual performance with job duties and goals. Employees will be evaluated on these competencies through regular feedback during supervision and performance reviews, ensuring they contribute effectively to professional and organizational growth. Qualifications Education/Credentials/Licensure: Requires a high school diploma, specialized training beyond high school, or an associate's degree preferred. Experience: Requires proficiency in information systems technology. At least two (2) years' office experience required. Clearances Required by Applicable Regulations: State Police FBI Child Abuse Clearances Mandated Reporter-Recognizing and Reporting Child Abuse training certificate and/or statement. Working Conditions Physical Demands: Employee must meet minimum requirements for hearing, speech, and vision. Mental Demands: Frequently performs multiple tasks and handles distractions that interfere. Environmental Factors: Environmental factors require this position in the office and occasionally in the community. Working Hours: Monday-Friday as assigned or agreed upon by Program Director. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. PIba8728d978ce-0654
08/05/2026
Full time
Job Description Job Description Title: Office Manager Job Category: Treatment Foster Care Requisition Number: OFFIC004261 Job Type: Full-Time Morgantown, WV, 26501, United States Description Be the change you wish to see in the world! Come join our team to empower children and families in our communities to transform their lives and develop to their full potential. Pressley Ridge Benefits The well-being of our employees and their families is important to us. At Pressley Ridge, we strive to provide the most competitive and comprehensive employee benefit programs that are affordable and help you and your family achieve and maintain your best possible health. Medical coverage available with a Health Savings Account (HSA) with 100% employer match Prescription coverage Dental and vision plans Patient advocate and Medicare specialists available at no cost Dependent Care Flexible Savings Account Wellness incentive (up to $250) 403b with up to 9% employer give/match Free life insurance and AD&D Paid Time Off (PTO) 9 paid holidays (7 recognized holidays plus a floating and birthday holiday per year) Tuition reimbursement (if applicable) Employee Assistance Program (EAP) Position Summary The Office Manager, under the general direction of a Program Director, is responsible for managing the program office's physical plant. The Office Manager is responsible for providing support to program administration to expedite the efficiency and effectiveness of program services in a manner consistent with the organization's mission. The Office Manager contributes to maintaining client, foster parent, and staff files to ensure the program meets all state and local licensing requirements. The office manager has financial responsibilities, including overseeing payments to foster parents, handling petty cash, and allocating credit cards. Responsibilities Program Support Assist in the maintenance of accurate, updated, and compliant client, foster parent, and employee records, assuring confidentiality. Enter assigned program data in agency information systems, within prescribed time frames, and provide data on overall file compliance. As assigned, assist in aspects of pre-employment and onboarding, including communication and coordination with applicants and newly hired employees. Fiscal/ Budget Assist in billing, reconciliations and foster parent reimbursements. Use information system to enter, allocate and track program invoices to ensure payment to vendors. Oversee credit cards and expenses assigned, in accordance with policies and procedures. Communication Provide timely and detailed reporting of staffing and building issues to leadership. Liaison with agency counterparts in Human Resources, Training, IT, Organizational Performance, Accounting, Billing and other Pressley Ridge sites. Assist program leadership in establishing and maintaining a cooperative working relationship with other private/public or government agencies. Documentation Assists with initiating, requesting, and reporting information as required. Any necessary forms, reports, or documentation should be checked for completion in their entirety and proper procedures have been followed. Ensure all necessary credentials, forms, or renewal of information is complete and forwarded to Human Resources for 100% compliance with each staff personnel file. Document staff training forms when requested and forward accordingly. Supervision Receive supervision. Receive supervision from and actively communicate with supervisor on an ongoing basis throughout the week by phone, email, written message and when possible, in person regarding program matters. Risk Management and Safety Run data reports, provide program leadership with program data, and participate in quality improvement activities. Assure continuous compliance with all relevant external licensing/regulatory agencies and the policies and procedures of Pressley Ridge. Establish and maintain familiarity with regulatory and licensing requirements. Core Competencies Core competencies are the essential skills, knowledge, and behaviors that drive success, and they are important because they align individual performance with job duties and goals. Employees will be evaluated on these competencies through regular feedback during supervision and performance reviews, ensuring they contribute effectively to professional and organizational growth. Qualifications Education/Credentials/Licensure: Requires a high school diploma, specialized training beyond high school, or an associate's degree preferred. Experience: Requires proficiency in information systems technology. At least two (2) years' office experience required. Clearances Required by Applicable Regulations: State Police FBI Child Abuse Clearances Mandated Reporter-Recognizing and Reporting Child Abuse training certificate and/or statement. Working Conditions Physical Demands: Employee must meet minimum requirements for hearing, speech, and vision. Mental Demands: Frequently performs multiple tasks and handles distractions that interfere. Environmental Factors: Environmental factors require this position in the office and occasionally in the community. Working Hours: Monday-Friday as assigned or agreed upon by Program Director. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. PIba8728d978ce-0654
Full-Time, Days Onsite The Healthcare Compliance Senior Auditor plays a critical role in supporting Akron Children's Hospital's mission by ensuring adherence to all applicable healthcare laws, regulations, and internal policies. Reporting to the Compliance Manager, this position is responsible for planning and executing in-depth compliance audits, analyzing risk exposures, and guiding corrective actions to promote a culture of integrity and continuous improvement. In addition, this role will include developing critical components of the Compliance Program such as policies, procedures, training modules, and monitoring systems, and ensuring adherence to regulatory requirements and industry benchmarks. Responsibilities: Duties and Responsibilities Plan, conduct, and oversee compliance audits in areas including finance, operations, and research. Analyze audit results to identify root causes and risks; draft concise reports outlining organizational exposure and actionable management plans with assigned responsibilities. Support drafting, refining, and maintaining compliance documentation aligned with federal and state healthcare regulations. Design and deliver compelling compliance training sessions to staff, clinical providers, and leadership; ensure staff understand reporting mechanisms and expectations. Conduct periodic risk assessments, monitoring, and auditing to proactively identify vulnerabilities. Lead investigations, corrective action plan development, and timely resolution of compliance incidents. Mentor guest auditors; manage projects and ensure quality assurance. Work cross-functionally with leadership and team members, including clinical departments, to integrate compliance into day-to-day operations. Technical Expertise Expert knowledge of healthcare regulatory frameworks (e.g., HIPAA, Medicare/Medicaid, fraud & abuse statutes). Proficient in audit methodologies, controls evaluation, and corrective action implementation. Analytical mindset with strong report writing and presentation skills. Skilled in audit procedures, data analytics, and compliance training. Proficient in Epic, Excel, Word, and healthcare billing systems. Strong communication and organizational skills. Other information: Education and Experience 1. Education: Bachelor's degree required 2. Certification: CHC (Certified in Healthcare Compliance), CPA (Certified Public Accountant), CIA (Certified Internal Auditor), CFE (Certified Fraud Examiner) preferred. 3. Years of relevant experience: Minimum 5 years in healthcare compliance, audit, or related roles required. FTE: 1.000000
08/05/2026
Full time
Full-Time, Days Onsite The Healthcare Compliance Senior Auditor plays a critical role in supporting Akron Children's Hospital's mission by ensuring adherence to all applicable healthcare laws, regulations, and internal policies. Reporting to the Compliance Manager, this position is responsible for planning and executing in-depth compliance audits, analyzing risk exposures, and guiding corrective actions to promote a culture of integrity and continuous improvement. In addition, this role will include developing critical components of the Compliance Program such as policies, procedures, training modules, and monitoring systems, and ensuring adherence to regulatory requirements and industry benchmarks. Responsibilities: Duties and Responsibilities Plan, conduct, and oversee compliance audits in areas including finance, operations, and research. Analyze audit results to identify root causes and risks; draft concise reports outlining organizational exposure and actionable management plans with assigned responsibilities. Support drafting, refining, and maintaining compliance documentation aligned with federal and state healthcare regulations. Design and deliver compelling compliance training sessions to staff, clinical providers, and leadership; ensure staff understand reporting mechanisms and expectations. Conduct periodic risk assessments, monitoring, and auditing to proactively identify vulnerabilities. Lead investigations, corrective action plan development, and timely resolution of compliance incidents. Mentor guest auditors; manage projects and ensure quality assurance. Work cross-functionally with leadership and team members, including clinical departments, to integrate compliance into day-to-day operations. Technical Expertise Expert knowledge of healthcare regulatory frameworks (e.g., HIPAA, Medicare/Medicaid, fraud & abuse statutes). Proficient in audit methodologies, controls evaluation, and corrective action implementation. Analytical mindset with strong report writing and presentation skills. Skilled in audit procedures, data analytics, and compliance training. Proficient in Epic, Excel, Word, and healthcare billing systems. Strong communication and organizational skills. Other information: Education and Experience 1. Education: Bachelor's degree required 2. Certification: CHC (Certified in Healthcare Compliance), CPA (Certified Public Accountant), CIA (Certified Internal Auditor), CFE (Certified Fraud Examiner) preferred. 3. Years of relevant experience: Minimum 5 years in healthcare compliance, audit, or related roles required. FTE: 1.000000
Finance Specialist New Direction Trust Company is looking for a detail-oriented, adaptable Finance Specialist to support our Finance and Account Maintenance teams. This is not a repetitive, one-function Finance role. It is an opportunity for someone who enjoys variety, wants to learn multiple areas of the business, and takes pride in being the person others can count on. You will support deposits, depository billing, accounts receivable, fee processing, and account maintenance while building broad financial operations experience. What You'll Do Process check deposits and check stop-payment requests. Serve as a backup for ACH and wire deposit processing. Review depository invoices for accuracy and resolve discrepancies. Invoice clients for applicable depository storage fees. Track outstanding vendor invoices, client billing, and payments. Communicate with depository partners regarding invoices and payment questions. Track accounts receivable balances and assist with outstanding items. Process approved fee waivers and maintain supporting documentation. Cross-train on Account Maintenance processes and provide backup support. Assist with reconciliations, reporting, special projects, and other operational priorities. What We're Looking For Experience in finance, banking, accounts receivable, accounting support, or financial operations is preferred. Exceptional attention to detail and a strong commitment to accuracy. Ability to manage changing priorities and follow assignments through completion. Strong organizational, research, and problem-solving skills. Professional communication skills and confidence working with vendors and internal partners. Proficiency in Microsoft Office, particularly Excel and Outlook. Ability to handle confidential client and financial information appropriately. High school diploma or equivalent required; a related associate or bachelor's degree is preferred. You'll Thrive Here If You Enjoy variety and learning new processes. Take ownership without needing frequent follow-up. Can shift priorities without sacrificing accuracy. Look for opportunities to help and improve processes. Want to become a trusted, cross-functional team contributor. Why Join NDTCO? At New Direction Trust Company, you will gain experience across multiple areas of financial operations while making a visible impact. You will join a collaborative environment where initiative, adaptability, strong relationships, and excellent service are valued. Benefits Available to full-time employees; applicable waiting periods may apply. Salary range: $ minimum -$ maximum annually Comprehensive health, dental, vision, and life insurance Optional Health Savings Account with a $90 monthly employer contribution Paid time off plus paid major holidays 401(k) retirement plan with company match up to 3% Optional short- and long-term disability insurance Schedule & Work Environment Monday - Friday Typical hours: 8:30 AM - 5:00 PM MT Hybrid work environment - after completed training period Based in Louisville, Colorado If you enjoy solving problems, learning new responsibilities, and being the teammate others can rely on, we would love to hear from you. Monday - Friday Typical hours: 8:30 AM - 5:00 PM MT Compensation details: 27-30 Hourly Wage PI7b901e75a5-
08/05/2026
Full time
Finance Specialist New Direction Trust Company is looking for a detail-oriented, adaptable Finance Specialist to support our Finance and Account Maintenance teams. This is not a repetitive, one-function Finance role. It is an opportunity for someone who enjoys variety, wants to learn multiple areas of the business, and takes pride in being the person others can count on. You will support deposits, depository billing, accounts receivable, fee processing, and account maintenance while building broad financial operations experience. What You'll Do Process check deposits and check stop-payment requests. Serve as a backup for ACH and wire deposit processing. Review depository invoices for accuracy and resolve discrepancies. Invoice clients for applicable depository storage fees. Track outstanding vendor invoices, client billing, and payments. Communicate with depository partners regarding invoices and payment questions. Track accounts receivable balances and assist with outstanding items. Process approved fee waivers and maintain supporting documentation. Cross-train on Account Maintenance processes and provide backup support. Assist with reconciliations, reporting, special projects, and other operational priorities. What We're Looking For Experience in finance, banking, accounts receivable, accounting support, or financial operations is preferred. Exceptional attention to detail and a strong commitment to accuracy. Ability to manage changing priorities and follow assignments through completion. Strong organizational, research, and problem-solving skills. Professional communication skills and confidence working with vendors and internal partners. Proficiency in Microsoft Office, particularly Excel and Outlook. Ability to handle confidential client and financial information appropriately. High school diploma or equivalent required; a related associate or bachelor's degree is preferred. You'll Thrive Here If You Enjoy variety and learning new processes. Take ownership without needing frequent follow-up. Can shift priorities without sacrificing accuracy. Look for opportunities to help and improve processes. Want to become a trusted, cross-functional team contributor. Why Join NDTCO? At New Direction Trust Company, you will gain experience across multiple areas of financial operations while making a visible impact. You will join a collaborative environment where initiative, adaptability, strong relationships, and excellent service are valued. Benefits Available to full-time employees; applicable waiting periods may apply. Salary range: $ minimum -$ maximum annually Comprehensive health, dental, vision, and life insurance Optional Health Savings Account with a $90 monthly employer contribution Paid time off plus paid major holidays 401(k) retirement plan with company match up to 3% Optional short- and long-term disability insurance Schedule & Work Environment Monday - Friday Typical hours: 8:30 AM - 5:00 PM MT Hybrid work environment - after completed training period Based in Louisville, Colorado If you enjoy solving problems, learning new responsibilities, and being the teammate others can rely on, we would love to hear from you. Monday - Friday Typical hours: 8:30 AM - 5:00 PM MT Compensation details: 27-30 Hourly Wage PI7b901e75a5-
Job Description Job Description Title: Office Manager Job Category: Treatment Foster Care Requisition Number: OFFIC004261 Job Type: Full-Time Morgantown, WV, 26501, United States Description Be the change you wish to see in the world! Come join our team to empower children and families in our communities to transform their lives and develop to their full potential. Pressley Ridge Benefits The well-being of our employees and their families is important to us. At Pressley Ridge, we strive to provide the most competitive and comprehensive employee benefit programs that are affordable and help you and your family achieve and maintain your best possible health. Medical coverage available with a Health Savings Account (HSA) with 100% employer match Prescription coverage Dental and vision plans Patient advocate and Medicare specialists available at no cost Dependent Care Flexible Savings Account Wellness incentive (up to $250) 403b with up to 9% employer give/match Free life insurance and AD&D Paid Time Off (PTO) 9 paid holidays (7 recognized holidays plus a floating and birthday holiday per year) Tuition reimbursement (if applicable) Employee Assistance Program (EAP) Position Summary The Office Manager, under the general direction of a Program Director, is responsible for managing the program office's physical plant. The Office Manager is responsible for providing support to program administration to expedite the efficiency and effectiveness of program services in a manner consistent with the organization's mission. The Office Manager contributes to maintaining client, foster parent, and staff files to ensure the program meets all state and local licensing requirements. The office manager has financial responsibilities, including overseeing payments to foster parents, handling petty cash, and allocating credit cards. Responsibilities Program Support Assist in the maintenance of accurate, updated, and compliant client, foster parent, and employee records, assuring confidentiality. Enter assigned program data in agency information systems, within prescribed time frames, and provide data on overall file compliance. As assigned, assist in aspects of pre-employment and onboarding, including communication and coordination with applicants and newly hired employees. Fiscal/ Budget Assist in billing, reconciliations and foster parent reimbursements. Use information system to enter, allocate and track program invoices to ensure payment to vendors. Oversee credit cards and expenses assigned, in accordance with policies and procedures. Communication Provide timely and detailed reporting of staffing and building issues to leadership. Liaison with agency counterparts in Human Resources, Training, IT, Organizational Performance, Accounting, Billing and other Pressley Ridge sites. Assist program leadership in establishing and maintaining a cooperative working relationship with other private/public or government agencies. Documentation Assists with initiating, requesting, and reporting information as required. Any necessary forms, reports, or documentation should be checked for completion in their entirety and proper procedures have been followed. Ensure all necessary credentials, forms, or renewal of information is complete and forwarded to Human Resources for 100% compliance with each staff personnel file. Document staff training forms when requested and forward accordingly. Supervision Receive supervision. Receive supervision from and actively communicate with supervisor on an ongoing basis throughout the week by phone, email, written message and when possible, in person regarding program matters. Risk Management and Safety Run data reports, provide program leadership with program data, and participate in quality improvement activities. Assure continuous compliance with all relevant external licensing/regulatory agencies and the policies and procedures of Pressley Ridge. Establish and maintain familiarity with regulatory and licensing requirements. Core Competencies Core competencies are the essential skills, knowledge, and behaviors that drive success, and they are important because they align individual performance with job duties and goals. Employees will be evaluated on these competencies through regular feedback during supervision and performance reviews, ensuring they contribute effectively to professional and organizational growth. Qualifications Education/Credentials/Licensure: Requires a high school diploma, specialized training beyond high school, or an associate's degree preferred. Experience: Requires proficiency in information systems technology. At least two (2) years' office experience required. Clearances Required by Applicable Regulations: State Police FBI Child Abuse Clearances Mandated Reporter-Recognizing and Reporting Child Abuse training certificate and/or statement. Working Conditions Physical Demands: Employee must meet minimum requirements for hearing, speech, and vision. Mental Demands: Frequently performs multiple tasks and handles distractions that interfere. Environmental Factors: Environmental factors require this position in the office and occasionally in the community. Working Hours: Monday-Friday as assigned or agreed upon by Program Director. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. PIba8728d978ce-0654
08/05/2026
Full time
Job Description Job Description Title: Office Manager Job Category: Treatment Foster Care Requisition Number: OFFIC004261 Job Type: Full-Time Morgantown, WV, 26501, United States Description Be the change you wish to see in the world! Come join our team to empower children and families in our communities to transform their lives and develop to their full potential. Pressley Ridge Benefits The well-being of our employees and their families is important to us. At Pressley Ridge, we strive to provide the most competitive and comprehensive employee benefit programs that are affordable and help you and your family achieve and maintain your best possible health. Medical coverage available with a Health Savings Account (HSA) with 100% employer match Prescription coverage Dental and vision plans Patient advocate and Medicare specialists available at no cost Dependent Care Flexible Savings Account Wellness incentive (up to $250) 403b with up to 9% employer give/match Free life insurance and AD&D Paid Time Off (PTO) 9 paid holidays (7 recognized holidays plus a floating and birthday holiday per year) Tuition reimbursement (if applicable) Employee Assistance Program (EAP) Position Summary The Office Manager, under the general direction of a Program Director, is responsible for managing the program office's physical plant. The Office Manager is responsible for providing support to program administration to expedite the efficiency and effectiveness of program services in a manner consistent with the organization's mission. The Office Manager contributes to maintaining client, foster parent, and staff files to ensure the program meets all state and local licensing requirements. The office manager has financial responsibilities, including overseeing payments to foster parents, handling petty cash, and allocating credit cards. Responsibilities Program Support Assist in the maintenance of accurate, updated, and compliant client, foster parent, and employee records, assuring confidentiality. Enter assigned program data in agency information systems, within prescribed time frames, and provide data on overall file compliance. As assigned, assist in aspects of pre-employment and onboarding, including communication and coordination with applicants and newly hired employees. Fiscal/ Budget Assist in billing, reconciliations and foster parent reimbursements. Use information system to enter, allocate and track program invoices to ensure payment to vendors. Oversee credit cards and expenses assigned, in accordance with policies and procedures. Communication Provide timely and detailed reporting of staffing and building issues to leadership. Liaison with agency counterparts in Human Resources, Training, IT, Organizational Performance, Accounting, Billing and other Pressley Ridge sites. Assist program leadership in establishing and maintaining a cooperative working relationship with other private/public or government agencies. Documentation Assists with initiating, requesting, and reporting information as required. Any necessary forms, reports, or documentation should be checked for completion in their entirety and proper procedures have been followed. Ensure all necessary credentials, forms, or renewal of information is complete and forwarded to Human Resources for 100% compliance with each staff personnel file. Document staff training forms when requested and forward accordingly. Supervision Receive supervision. Receive supervision from and actively communicate with supervisor on an ongoing basis throughout the week by phone, email, written message and when possible, in person regarding program matters. Risk Management and Safety Run data reports, provide program leadership with program data, and participate in quality improvement activities. Assure continuous compliance with all relevant external licensing/regulatory agencies and the policies and procedures of Pressley Ridge. Establish and maintain familiarity with regulatory and licensing requirements. Core Competencies Core competencies are the essential skills, knowledge, and behaviors that drive success, and they are important because they align individual performance with job duties and goals. Employees will be evaluated on these competencies through regular feedback during supervision and performance reviews, ensuring they contribute effectively to professional and organizational growth. Qualifications Education/Credentials/Licensure: Requires a high school diploma, specialized training beyond high school, or an associate's degree preferred. Experience: Requires proficiency in information systems technology. At least two (2) years' office experience required. Clearances Required by Applicable Regulations: State Police FBI Child Abuse Clearances Mandated Reporter-Recognizing and Reporting Child Abuse training certificate and/or statement. Working Conditions Physical Demands: Employee must meet minimum requirements for hearing, speech, and vision. Mental Demands: Frequently performs multiple tasks and handles distractions that interfere. Environmental Factors: Environmental factors require this position in the office and occasionally in the community. Working Hours: Monday-Friday as assigned or agreed upon by Program Director. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. PIba8728d978ce-0654
About 3MS Services LLC Founded in 2022, 3M's Services LLC (Michelle's Mindful Movements) is a mission-driven agency providing high-quality support to individuals with intellectual and developmental disabilities (IDD) and mental health diagnoses across North Carolina. Inspired by the founder's late sister, Tamara Michelle Martin, our company was built on a foundation of compassion, integrity, and purpose. Every service we provide is a reflection of our commitment to "Making the Impossible Possible" empowering individuals to live with dignity, independence, and opportunity. Our motto, "Making the Impossible Possible, " is more than words - it's how we approach every individual, every family, and every challenge. Whether it's residential support, respite care, peer support, or employment assistance, our team shows up with compassion, patience, and the drive to make a real difference. Why Choose Us: Modern Office Setting that fosters collaboration and creativity Opportunities for Growth : We are committed to helping you grow both professionally and personally Field Work that lets you make a direct impact on the lives of individuals in your community Competitive Pay & Benefit s 3M's Services LLC The Medicaid Billing Specialist is a vital part of the Finance and Compliance infrastructure at 3M's Services LLC. This role ensures the accurate, timely, and compliant processing of Medicaid and MCO claims for services delivered under the NC 1915(i) and 1915(c) waiver programs, including Residential Supports, Community Living & Supports, Day Supports, Community Networking, Respite, and other habilitative services. As a Medicaid Billing Specialist, you will be responsible for reviewing service documentation, verifying authorizations, reconciling units, and processing weekly billing across multiple MCOs such as Alliance Health, Partners BHM, Vaya, Sandhills, Eastpointe, and others. This position plays a key role in ensuring providers are paid accurately and promptly while maintaining strict adherence to NC DHHS billing guidelines, MCO policies, HIPAA requirements, and internal quality standards. Key functions of this role include: Reviewing daily and weekly service notes to ensure they meet Medicaid documentation standards (timeliness, content accuracy, staff credentials, and correct service codes). Verifying active authorizations and reconciling units to prevent over-utilization or under-billing. Identifying and correcting billing errors such as overlapping services, duplicate claims, unauthorized services, expired service orders, or mismatched CPT/HCPCS modifiers. Preparing and submitting weekly billing batches for all service lines by established deadlines. Analyzing MCO Remittance Advice (RA) reports to identify denials, reductions, reversals, or recoupments and developing corrective action plans with QPs and Supervisors. Communicating with MCO representatives, internal departments, and leadership to resolve billing discrepancies and ensure compliance. Assisting with audits by maintaining organized billing records, documentation, and supporting evidence for claims. Supporting rate updates, new codes, and policy changes to ensure 3M's Services maintains compliance with ongoing Medicaid and MCO regulatory updates. Tracking back-pay opportunities and ensuring all eligible claims are submitted correctly within timely-filing limits. This role requires strong analytical skills, excellent communication, and the ability to work independently in a fast-paced environment. The ideal candidate is organized, detail-oriented, and capable of managing multiple priorities while maintaining exceptional accuracy. A foundational understanding of Medicaid billing, authorization structures, and IDD services is strongly preferred. At 3M's Services LLC, you will contribute directly to ensuring the financial stability of the organization and supporting our mission to provide consistent, high-quality services to individuals with intellectual and developmental disabilities and mental health needs. PIeaa1c2e7e1ab-4122
08/04/2026
Full time
About 3MS Services LLC Founded in 2022, 3M's Services LLC (Michelle's Mindful Movements) is a mission-driven agency providing high-quality support to individuals with intellectual and developmental disabilities (IDD) and mental health diagnoses across North Carolina. Inspired by the founder's late sister, Tamara Michelle Martin, our company was built on a foundation of compassion, integrity, and purpose. Every service we provide is a reflection of our commitment to "Making the Impossible Possible" empowering individuals to live with dignity, independence, and opportunity. Our motto, "Making the Impossible Possible, " is more than words - it's how we approach every individual, every family, and every challenge. Whether it's residential support, respite care, peer support, or employment assistance, our team shows up with compassion, patience, and the drive to make a real difference. Why Choose Us: Modern Office Setting that fosters collaboration and creativity Opportunities for Growth : We are committed to helping you grow both professionally and personally Field Work that lets you make a direct impact on the lives of individuals in your community Competitive Pay & Benefit s 3M's Services LLC The Medicaid Billing Specialist is a vital part of the Finance and Compliance infrastructure at 3M's Services LLC. This role ensures the accurate, timely, and compliant processing of Medicaid and MCO claims for services delivered under the NC 1915(i) and 1915(c) waiver programs, including Residential Supports, Community Living & Supports, Day Supports, Community Networking, Respite, and other habilitative services. As a Medicaid Billing Specialist, you will be responsible for reviewing service documentation, verifying authorizations, reconciling units, and processing weekly billing across multiple MCOs such as Alliance Health, Partners BHM, Vaya, Sandhills, Eastpointe, and others. This position plays a key role in ensuring providers are paid accurately and promptly while maintaining strict adherence to NC DHHS billing guidelines, MCO policies, HIPAA requirements, and internal quality standards. Key functions of this role include: Reviewing daily and weekly service notes to ensure they meet Medicaid documentation standards (timeliness, content accuracy, staff credentials, and correct service codes). Verifying active authorizations and reconciling units to prevent over-utilization or under-billing. Identifying and correcting billing errors such as overlapping services, duplicate claims, unauthorized services, expired service orders, or mismatched CPT/HCPCS modifiers. Preparing and submitting weekly billing batches for all service lines by established deadlines. Analyzing MCO Remittance Advice (RA) reports to identify denials, reductions, reversals, or recoupments and developing corrective action plans with QPs and Supervisors. Communicating with MCO representatives, internal departments, and leadership to resolve billing discrepancies and ensure compliance. Assisting with audits by maintaining organized billing records, documentation, and supporting evidence for claims. Supporting rate updates, new codes, and policy changes to ensure 3M's Services maintains compliance with ongoing Medicaid and MCO regulatory updates. Tracking back-pay opportunities and ensuring all eligible claims are submitted correctly within timely-filing limits. This role requires strong analytical skills, excellent communication, and the ability to work independently in a fast-paced environment. The ideal candidate is organized, detail-oriented, and capable of managing multiple priorities while maintaining exceptional accuracy. A foundational understanding of Medicaid billing, authorization structures, and IDD services is strongly preferred. At 3M's Services LLC, you will contribute directly to ensuring the financial stability of the organization and supporting our mission to provide consistent, high-quality services to individuals with intellectual and developmental disabilities and mental health needs. PIeaa1c2e7e1ab-4122
Automotive and Industrial Distributors of Billin
Billings, Montana
Description: National Accounts Specialist - On-site (Billings, MT) Job Type: Full-time Location: Billings, MT Who We Are: A&I Distributors is a rapidly growing, family and employee-owned, well established wholesale oil distributor, with nearly one hundred years of history and partnerships with some of the largest oil companies in the world. These partnerships, along with unmatched service to our customers, have enabled the company to grow to one of the premier oil distributors in the nation; a long way from our humble beginnings in 1924. Role Summary: Position: National Accounts Specialist Works With: Purchasing, Credit, Sales Leadership, Customer Service, Marketing, Operations, Finance, and Senior Leadership Hours: Minimum 40 hours per week M-F 8 am to 5 pm with one hour lunch Location: On Site Compensation: $18-20 DOE Benefit Package: PTO Holiday Pay Health & Dental 401k Profit Sharing/ESOP Life and Disability Insurance Employee Discount Responsibilities: Strategic Account Management Execute strategic account plans for key National Accounts. Maintain long-term relationships with key decision-makers and influencers. Maintain a paperless and organized documentation system for national account transactions, invoices, and contracts. Gain proficiency in national account programs available through CSD. Proficiency in Microsoft Excel to streamline workflow for GL coding and tracking account statements. Collaborate with Purchasing to ensure product availability and fulfillment consistency. Partner with Credit to ensure accurate and timely application of credits and avoid invoice aging. Sales & Revenue Growth Monitor customer-specific portals, process approvals, and ensure timely order submissions to the Order Entry team. Identify upsell and cross-sell opportunities outside of national contracts; coordinate with Inside Sales to capture additional business. Collaborate with Finance to understand and apply applicable state-specific tax requirements, such as environmental fees in Washington and Oregon. Performance Tracking & Issue Resolution Monitor sales performance, account behavior, and fulfillment metrics for each National Account. Research and resolve account discrepancies proactively, clearing invoices over 60 days on a monthly cadence. Act as the first point of contact and escalation for operational, service, or financial issues tied to National Accounts. Cross-functional Collaboration Coordinate with Purchasing, Marketing, Finance, Logistics, and Credit to ensure seamless National Account service. Serve as the bridge between field sales, inside service teams, and strategic account needs. Market & Competitive Intelligence Stay informed about competitor activities, trends in National Account management, and shifts in customer expectations. Use insights to adapt and enhance the A&I National Account strategy. Confidentiality & Data Protection The National Accounts Specialist shall not disclose, divulge, or use any confidential A&I information without proper authorization. Confidentiality obligations remain in effect during and beyond the term of employment. Expectations & Performance Standards Relationship Stewardship: Build and protect high-value relationships with National Accounts. Operational Excellence: Maintain accuracy and timeliness in approvals, invoicing, and issue resolution. Sales Contribution: Expand revenue through retention, upselling, and capturing uncovered customer needs. Cross-functional Communication: Provide consistent updates to leadership and collaborate effectively across departments. Issue Resolution: Identify and address bottlenecks with urgency and professionalism. Data Integrity & Reporting: Maintain accurate data and timely reporting on National Account metrics. Requirements: Requirements: Data entry experience required Strong analytical and problem-solving skills Microsoft Office Suite - Intermediate Word, Excel, Outlook Must be able to multi-task with high attention to detail Good written and verbal communication Accounts Payable experience helpful but not required - willing to train the right person Basic knowledge of General Ledger helpful Update and maintain spreadsheets Open and able to learn industry specific terms and processes Positive attitude with strong organizational and problem-solving skills Analytical abilities Ability to learn new tasks and responsibilities Crosstrain with other administrative positions PI688eb5-
08/04/2026
Full time
Description: National Accounts Specialist - On-site (Billings, MT) Job Type: Full-time Location: Billings, MT Who We Are: A&I Distributors is a rapidly growing, family and employee-owned, well established wholesale oil distributor, with nearly one hundred years of history and partnerships with some of the largest oil companies in the world. These partnerships, along with unmatched service to our customers, have enabled the company to grow to one of the premier oil distributors in the nation; a long way from our humble beginnings in 1924. Role Summary: Position: National Accounts Specialist Works With: Purchasing, Credit, Sales Leadership, Customer Service, Marketing, Operations, Finance, and Senior Leadership Hours: Minimum 40 hours per week M-F 8 am to 5 pm with one hour lunch Location: On Site Compensation: $18-20 DOE Benefit Package: PTO Holiday Pay Health & Dental 401k Profit Sharing/ESOP Life and Disability Insurance Employee Discount Responsibilities: Strategic Account Management Execute strategic account plans for key National Accounts. Maintain long-term relationships with key decision-makers and influencers. Maintain a paperless and organized documentation system for national account transactions, invoices, and contracts. Gain proficiency in national account programs available through CSD. Proficiency in Microsoft Excel to streamline workflow for GL coding and tracking account statements. Collaborate with Purchasing to ensure product availability and fulfillment consistency. Partner with Credit to ensure accurate and timely application of credits and avoid invoice aging. Sales & Revenue Growth Monitor customer-specific portals, process approvals, and ensure timely order submissions to the Order Entry team. Identify upsell and cross-sell opportunities outside of national contracts; coordinate with Inside Sales to capture additional business. Collaborate with Finance to understand and apply applicable state-specific tax requirements, such as environmental fees in Washington and Oregon. Performance Tracking & Issue Resolution Monitor sales performance, account behavior, and fulfillment metrics for each National Account. Research and resolve account discrepancies proactively, clearing invoices over 60 days on a monthly cadence. Act as the first point of contact and escalation for operational, service, or financial issues tied to National Accounts. Cross-functional Collaboration Coordinate with Purchasing, Marketing, Finance, Logistics, and Credit to ensure seamless National Account service. Serve as the bridge between field sales, inside service teams, and strategic account needs. Market & Competitive Intelligence Stay informed about competitor activities, trends in National Account management, and shifts in customer expectations. Use insights to adapt and enhance the A&I National Account strategy. Confidentiality & Data Protection The National Accounts Specialist shall not disclose, divulge, or use any confidential A&I information without proper authorization. Confidentiality obligations remain in effect during and beyond the term of employment. Expectations & Performance Standards Relationship Stewardship: Build and protect high-value relationships with National Accounts. Operational Excellence: Maintain accuracy and timeliness in approvals, invoicing, and issue resolution. Sales Contribution: Expand revenue through retention, upselling, and capturing uncovered customer needs. Cross-functional Communication: Provide consistent updates to leadership and collaborate effectively across departments. Issue Resolution: Identify and address bottlenecks with urgency and professionalism. Data Integrity & Reporting: Maintain accurate data and timely reporting on National Account metrics. Requirements: Requirements: Data entry experience required Strong analytical and problem-solving skills Microsoft Office Suite - Intermediate Word, Excel, Outlook Must be able to multi-task with high attention to detail Good written and verbal communication Accounts Payable experience helpful but not required - willing to train the right person Basic knowledge of General Ledger helpful Update and maintain spreadsheets Open and able to learn industry specific terms and processes Positive attitude with strong organizational and problem-solving skills Analytical abilities Ability to learn new tasks and responsibilities Crosstrain with other administrative positions PI688eb5-
