Job Description Job Description Description: Position Overview The Director, Commissioning & Project Execution, is a senior technical and program leadership role responsible for overseeing and executing commissioning programs for critical power infrastructure within the data center market. The role serves as the customer's primary project and technical point of contact for commissioning and field service activities This role blends hands-on field expertise with program management, technical governance, and team leadership to ensure safe, reliable, and high-quality delivery of commissioning and other onsite services across factory and field environments The Director, Commissioning & Project Execution will lead a team of field service project managers with responsibility for team management and overseeing performance of the Field Service PM's assigned projects - schedule, cost, and financial results The role also plays a key role in the standardization of processes, training, and continuous improvement services initiatives across the Forgent portfolio, which is critical to scaling the business. The position is initially focused on the physical support of the Richmond data center market with travel to other large data center project locations over time Program & Field Execution • Manage and execute remote and onsite commissioning programs while remaining actively engaged in both manufacturing and deployment environments. • Provide hands-on technical support during equipment commissioning, testing, electrical tie-ins, system energization, and troubleshooting activities. • Support onsite commissioning activities as required to meet customer schedules, contractual commitments, and operational milestones. • Serve as a technical resource to Project Managers, ensuring alignment between project execution, commissioning scope, and customer expectations. • Provide on-call technical support to respond to critical issues and deliver timely guidance outside of normal business hours when required Technical Leadership & Escalation • Act as the primary technical escalation point for field service and commissioning teams. • Support troubleshooting on complex electrical and controls systems, lead repairs, and guide resolution of critical power system issues. • Perform root cause analysis of equipment or system failures and drive corrective and preventive actions. • Partner with vendors and OEMs for equipment validation, installation support, and advanced troubleshooting. Commissioning Standards & Documentation • Develop, review, approve, and maintain commissioning procedures, work instructions, and test protocols for both factory and field activities. • Prepare project commissioning test scripts for designated equipment and scopes of work. • Assist with the development & refinement of factory testing standards and acceptance criteria. • Attend factory testing of equipment scheduled for deployment and provide structured feedback to engineering and quality teams. • Develop and maintain standardized commissioning templates for all electrical equipment within the Forgent portfolio. • Ensure commissioning procedures and results support safe operations, regulatory compliance, and customer requirements. Reporting & Tools • Track commissioning activities across assigned projects and prepare comprehensive commissioning reports and closeout packages. • Utilize commissioning and testing software platforms such as CxAlloy, PowerDB, or equivalent tools to support commissioning activities and documentation. • Participate in regular commissioning (Cx) meetings for assigned projects and provide status updates, risk identification, and mitigation plans. Cross-Functional Coordination • Coordinate closely with product engineering, quality, manufacturing, operations, and field service teams to ensure seamless execution. • Interface with general contractors, subcontractors, owner's representatives, and other onsite stakeholders during commissioning activities. • Provide a structured feedback loop to engineering and manufacturing teams to drive continuous improvement in equipment quality, testing procedures, and field performance. Coaching, Mentoring & Services Project Leadership • Lead, train, and mentor a team of field service project managers fostering a culture of technical excellence, accountability, and safety. • Accountable for performance management of field service project management team Develop and oversee training programs to enhance technical competency, safety awareness, and professional growth of field service project management teams. • Identify training & certification opportunities for field service project managers. • Identify needs for additional field service project managers and develop business cases to support hiring and resource expansion. Services Project Oversight & Financial Management • Provide overall oversight of assigned services projects, ensuring execution on schedule, within approved budgets, and aligned with contractual scope. Lead and support Field Service Project Managers in developing and maintaining detailed project plans, resource forecasts, and risk mitigation strategies. Establish and enforce project controls for schedule adherence, cost management, change control, and margin protection across all services engagements. Partner closely with Finance to ensure accurate percent-complete revenue recognition, including timely updates to project cost-to-complete, earned revenue, and forecasted margins. Support services project forecasting, backlog reporting, and financial review cycles, providing clear visibility to leadership on performance, risks, and corrective actions. Ensure consistent and timely project status, financial, and performance reporting to internal stakeholders and executive leadership. Required Qualifications • Minimum 12 years of mission critical infrastructure experience, including at least 6 years supporting data center environments. • Minimum 5+ years of hands-on electrical testing and commissioning experience in critical power environments. • Four-year ABET-accredited degree in Engineering or Engineering Technology (Electrical or Mechanical preferred). • Demonstrated experience commissioning medium- and low-voltage power systems including switchgear, UPS systems, generators, and associated controls. • Strong understanding of safety practices including lock-out/tag-out (LOTO), arc flash mitigation, and commissioning best practices. • Ability to lead teams, mentor technical staff, and manage multiple commissioning efforts concurrently. • Strong communication skills with the ability to interface effectively with customers, contractors, vendors, and internal teams. Preferred Qualifications • Professional Engineer (PE) licensure in Electrical or Mechanical Engineering. • Project Management Professional (PMP) certification. • Hyperscale, AI, or high-performance computing (HPC) data center construction, commissioning, and operations experience. • Prior experience serving as a Commissioning Agent (CxA) or lead commissioning engineer. • Familiarity with IEEE, NFPA, NETA, UL, and IEC standards. • Experience with commissioning platforms such as CxAlloy, PowerDB, or equivalent tools. Work Environment • Regular onsite presence with periods of working remote • Combination of office, factory, and active construction site environments. • Initial travel requirements are limited with focus on the Richmond VA area, but will increase over time to support large projects in other areas Requirements: PId00fe4e5ece1-9932
08/05/2026
Full time
Job Description Job Description Description: Position Overview The Director, Commissioning & Project Execution, is a senior technical and program leadership role responsible for overseeing and executing commissioning programs for critical power infrastructure within the data center market. The role serves as the customer's primary project and technical point of contact for commissioning and field service activities This role blends hands-on field expertise with program management, technical governance, and team leadership to ensure safe, reliable, and high-quality delivery of commissioning and other onsite services across factory and field environments The Director, Commissioning & Project Execution will lead a team of field service project managers with responsibility for team management and overseeing performance of the Field Service PM's assigned projects - schedule, cost, and financial results The role also plays a key role in the standardization of processes, training, and continuous improvement services initiatives across the Forgent portfolio, which is critical to scaling the business. The position is initially focused on the physical support of the Richmond data center market with travel to other large data center project locations over time Program & Field Execution • Manage and execute remote and onsite commissioning programs while remaining actively engaged in both manufacturing and deployment environments. • Provide hands-on technical support during equipment commissioning, testing, electrical tie-ins, system energization, and troubleshooting activities. • Support onsite commissioning activities as required to meet customer schedules, contractual commitments, and operational milestones. • Serve as a technical resource to Project Managers, ensuring alignment between project execution, commissioning scope, and customer expectations. • Provide on-call technical support to respond to critical issues and deliver timely guidance outside of normal business hours when required Technical Leadership & Escalation • Act as the primary technical escalation point for field service and commissioning teams. • Support troubleshooting on complex electrical and controls systems, lead repairs, and guide resolution of critical power system issues. • Perform root cause analysis of equipment or system failures and drive corrective and preventive actions. • Partner with vendors and OEMs for equipment validation, installation support, and advanced troubleshooting. Commissioning Standards & Documentation • Develop, review, approve, and maintain commissioning procedures, work instructions, and test protocols for both factory and field activities. • Prepare project commissioning test scripts for designated equipment and scopes of work. • Assist with the development & refinement of factory testing standards and acceptance criteria. • Attend factory testing of equipment scheduled for deployment and provide structured feedback to engineering and quality teams. • Develop and maintain standardized commissioning templates for all electrical equipment within the Forgent portfolio. • Ensure commissioning procedures and results support safe operations, regulatory compliance, and customer requirements. Reporting & Tools • Track commissioning activities across assigned projects and prepare comprehensive commissioning reports and closeout packages. • Utilize commissioning and testing software platforms such as CxAlloy, PowerDB, or equivalent tools to support commissioning activities and documentation. • Participate in regular commissioning (Cx) meetings for assigned projects and provide status updates, risk identification, and mitigation plans. Cross-Functional Coordination • Coordinate closely with product engineering, quality, manufacturing, operations, and field service teams to ensure seamless execution. • Interface with general contractors, subcontractors, owner's representatives, and other onsite stakeholders during commissioning activities. • Provide a structured feedback loop to engineering and manufacturing teams to drive continuous improvement in equipment quality, testing procedures, and field performance. Coaching, Mentoring & Services Project Leadership • Lead, train, and mentor a team of field service project managers fostering a culture of technical excellence, accountability, and safety. • Accountable for performance management of field service project management team Develop and oversee training programs to enhance technical competency, safety awareness, and professional growth of field service project management teams. • Identify training & certification opportunities for field service project managers. • Identify needs for additional field service project managers and develop business cases to support hiring and resource expansion. Services Project Oversight & Financial Management • Provide overall oversight of assigned services projects, ensuring execution on schedule, within approved budgets, and aligned with contractual scope. Lead and support Field Service Project Managers in developing and maintaining detailed project plans, resource forecasts, and risk mitigation strategies. Establish and enforce project controls for schedule adherence, cost management, change control, and margin protection across all services engagements. Partner closely with Finance to ensure accurate percent-complete revenue recognition, including timely updates to project cost-to-complete, earned revenue, and forecasted margins. Support services project forecasting, backlog reporting, and financial review cycles, providing clear visibility to leadership on performance, risks, and corrective actions. Ensure consistent and timely project status, financial, and performance reporting to internal stakeholders and executive leadership. Required Qualifications • Minimum 12 years of mission critical infrastructure experience, including at least 6 years supporting data center environments. • Minimum 5+ years of hands-on electrical testing and commissioning experience in critical power environments. • Four-year ABET-accredited degree in Engineering or Engineering Technology (Electrical or Mechanical preferred). • Demonstrated experience commissioning medium- and low-voltage power systems including switchgear, UPS systems, generators, and associated controls. • Strong understanding of safety practices including lock-out/tag-out (LOTO), arc flash mitigation, and commissioning best practices. • Ability to lead teams, mentor technical staff, and manage multiple commissioning efforts concurrently. • Strong communication skills with the ability to interface effectively with customers, contractors, vendors, and internal teams. Preferred Qualifications • Professional Engineer (PE) licensure in Electrical or Mechanical Engineering. • Project Management Professional (PMP) certification. • Hyperscale, AI, or high-performance computing (HPC) data center construction, commissioning, and operations experience. • Prior experience serving as a Commissioning Agent (CxA) or lead commissioning engineer. • Familiarity with IEEE, NFPA, NETA, UL, and IEC standards. • Experience with commissioning platforms such as CxAlloy, PowerDB, or equivalent tools. Work Environment • Regular onsite presence with periods of working remote • Combination of office, factory, and active construction site environments. • Initial travel requirements are limited with focus on the Richmond VA area, but will increase over time to support large projects in other areas Requirements: PId00fe4e5ece1-9932
Job Description Job Description Description: Position Overview The Director, Commissioning & Project Execution, is a senior technical and program leadership role responsible for overseeing and executing commissioning programs for critical power infrastructure within the data center market. The role serves as the customer's primary project and technical point of contact for commissioning and field service activities This role blends hands-on field expertise with program management, technical governance, and team leadership to ensure safe, reliable, and high-quality delivery of commissioning and other onsite services across factory and field environments The Director, Commissioning & Project Execution will lead a team of field service project managers with responsibility for team management and overseeing performance of the Field Service PM's assigned projects - schedule, cost, and financial results The role also plays a key role in the standardization of processes, training, and continuous improvement services initiatives across the Forgent portfolio, which is critical to scaling the business. The position is initially focused on the physical support of the Richmond data center market with travel to other large data center project locations over time Program & Field Execution • Manage and execute remote and onsite commissioning programs while remaining actively engaged in both manufacturing and deployment environments. • Provide hands-on technical support during equipment commissioning, testing, electrical tie-ins, system energization, and troubleshooting activities. • Support onsite commissioning activities as required to meet customer schedules, contractual commitments, and operational milestones. • Serve as a technical resource to Project Managers, ensuring alignment between project execution, commissioning scope, and customer expectations. • Provide on-call technical support to respond to critical issues and deliver timely guidance outside of normal business hours when required Technical Leadership & Escalation • Act as the primary technical escalation point for field service and commissioning teams. • Support troubleshooting on complex electrical and controls systems, lead repairs, and guide resolution of critical power system issues. • Perform root cause analysis of equipment or system failures and drive corrective and preventive actions. • Partner with vendors and OEMs for equipment validation, installation support, and advanced troubleshooting. Commissioning Standards & Documentation • Develop, review, approve, and maintain commissioning procedures, work instructions, and test protocols for both factory and field activities. • Prepare project commissioning test scripts for designated equipment and scopes of work. • Assist with the development & refinement of factory testing standards and acceptance criteria. • Attend factory testing of equipment scheduled for deployment and provide structured feedback to engineering and quality teams. • Develop and maintain standardized commissioning templates for all electrical equipment within the Forgent portfolio. • Ensure commissioning procedures and results support safe operations, regulatory compliance, and customer requirements. Reporting & Tools • Track commissioning activities across assigned projects and prepare comprehensive commissioning reports and closeout packages. • Utilize commissioning and testing software platforms such as CxAlloy, PowerDB, or equivalent tools to support commissioning activities and documentation. • Participate in regular commissioning (Cx) meetings for assigned projects and provide status updates, risk identification, and mitigation plans. Cross-Functional Coordination • Coordinate closely with product engineering, quality, manufacturing, operations, and field service teams to ensure seamless execution. • Interface with general contractors, subcontractors, owner's representatives, and other onsite stakeholders during commissioning activities. • Provide a structured feedback loop to engineering and manufacturing teams to drive continuous improvement in equipment quality, testing procedures, and field performance. Coaching, Mentoring & Services Project Leadership • Lead, train, and mentor a team of field service project managers fostering a culture of technical excellence, accountability, and safety. • Accountable for performance management of field service project management team Develop and oversee training programs to enhance technical competency, safety awareness, and professional growth of field service project management teams. • Identify training & certification opportunities for field service project managers. • Identify needs for additional field service project managers and develop business cases to support hiring and resource expansion. Services Project Oversight & Financial Management • Provide overall oversight of assigned services projects, ensuring execution on schedule, within approved budgets, and aligned with contractual scope. Lead and support Field Service Project Managers in developing and maintaining detailed project plans, resource forecasts, and risk mitigation strategies. Establish and enforce project controls for schedule adherence, cost management, change control, and margin protection across all services engagements. Partner closely with Finance to ensure accurate percent-complete revenue recognition, including timely updates to project cost-to-complete, earned revenue, and forecasted margins. Support services project forecasting, backlog reporting, and financial review cycles, providing clear visibility to leadership on performance, risks, and corrective actions. Ensure consistent and timely project status, financial, and performance reporting to internal stakeholders and executive leadership. Required Qualifications • Minimum 12 years of mission critical infrastructure experience, including at least 6 years supporting data center environments. • Minimum 5+ years of hands-on electrical testing and commissioning experience in critical power environments. • Four-year ABET-accredited degree in Engineering or Engineering Technology (Electrical or Mechanical preferred). • Demonstrated experience commissioning medium- and low-voltage power systems including switchgear, UPS systems, generators, and associated controls. • Strong understanding of safety practices including lock-out/tag-out (LOTO), arc flash mitigation, and commissioning best practices. • Ability to lead teams, mentor technical staff, and manage multiple commissioning efforts concurrently. • Strong communication skills with the ability to interface effectively with customers, contractors, vendors, and internal teams. Preferred Qualifications • Professional Engineer (PE) licensure in Electrical or Mechanical Engineering. • Project Management Professional (PMP) certification. • Hyperscale, AI, or high-performance computing (HPC) data center construction, commissioning, and operations experience. • Prior experience serving as a Commissioning Agent (CxA) or lead commissioning engineer. • Familiarity with IEEE, NFPA, NETA, UL, and IEC standards. • Experience with commissioning platforms such as CxAlloy, PowerDB, or equivalent tools. Work Environment • Regular onsite presence with periods of working remote • Combination of office, factory, and active construction site environments. • Initial travel requirements are limited with focus on the Richmond VA area, but will increase over time to support large projects in other areas Requirements: PId00fe4e5ece1-9932
08/05/2026
Full time
Job Description Job Description Description: Position Overview The Director, Commissioning & Project Execution, is a senior technical and program leadership role responsible for overseeing and executing commissioning programs for critical power infrastructure within the data center market. The role serves as the customer's primary project and technical point of contact for commissioning and field service activities This role blends hands-on field expertise with program management, technical governance, and team leadership to ensure safe, reliable, and high-quality delivery of commissioning and other onsite services across factory and field environments The Director, Commissioning & Project Execution will lead a team of field service project managers with responsibility for team management and overseeing performance of the Field Service PM's assigned projects - schedule, cost, and financial results The role also plays a key role in the standardization of processes, training, and continuous improvement services initiatives across the Forgent portfolio, which is critical to scaling the business. The position is initially focused on the physical support of the Richmond data center market with travel to other large data center project locations over time Program & Field Execution • Manage and execute remote and onsite commissioning programs while remaining actively engaged in both manufacturing and deployment environments. • Provide hands-on technical support during equipment commissioning, testing, electrical tie-ins, system energization, and troubleshooting activities. • Support onsite commissioning activities as required to meet customer schedules, contractual commitments, and operational milestones. • Serve as a technical resource to Project Managers, ensuring alignment between project execution, commissioning scope, and customer expectations. • Provide on-call technical support to respond to critical issues and deliver timely guidance outside of normal business hours when required Technical Leadership & Escalation • Act as the primary technical escalation point for field service and commissioning teams. • Support troubleshooting on complex electrical and controls systems, lead repairs, and guide resolution of critical power system issues. • Perform root cause analysis of equipment or system failures and drive corrective and preventive actions. • Partner with vendors and OEMs for equipment validation, installation support, and advanced troubleshooting. Commissioning Standards & Documentation • Develop, review, approve, and maintain commissioning procedures, work instructions, and test protocols for both factory and field activities. • Prepare project commissioning test scripts for designated equipment and scopes of work. • Assist with the development & refinement of factory testing standards and acceptance criteria. • Attend factory testing of equipment scheduled for deployment and provide structured feedback to engineering and quality teams. • Develop and maintain standardized commissioning templates for all electrical equipment within the Forgent portfolio. • Ensure commissioning procedures and results support safe operations, regulatory compliance, and customer requirements. Reporting & Tools • Track commissioning activities across assigned projects and prepare comprehensive commissioning reports and closeout packages. • Utilize commissioning and testing software platforms such as CxAlloy, PowerDB, or equivalent tools to support commissioning activities and documentation. • Participate in regular commissioning (Cx) meetings for assigned projects and provide status updates, risk identification, and mitigation plans. Cross-Functional Coordination • Coordinate closely with product engineering, quality, manufacturing, operations, and field service teams to ensure seamless execution. • Interface with general contractors, subcontractors, owner's representatives, and other onsite stakeholders during commissioning activities. • Provide a structured feedback loop to engineering and manufacturing teams to drive continuous improvement in equipment quality, testing procedures, and field performance. Coaching, Mentoring & Services Project Leadership • Lead, train, and mentor a team of field service project managers fostering a culture of technical excellence, accountability, and safety. • Accountable for performance management of field service project management team Develop and oversee training programs to enhance technical competency, safety awareness, and professional growth of field service project management teams. • Identify training & certification opportunities for field service project managers. • Identify needs for additional field service project managers and develop business cases to support hiring and resource expansion. Services Project Oversight & Financial Management • Provide overall oversight of assigned services projects, ensuring execution on schedule, within approved budgets, and aligned with contractual scope. Lead and support Field Service Project Managers in developing and maintaining detailed project plans, resource forecasts, and risk mitigation strategies. Establish and enforce project controls for schedule adherence, cost management, change control, and margin protection across all services engagements. Partner closely with Finance to ensure accurate percent-complete revenue recognition, including timely updates to project cost-to-complete, earned revenue, and forecasted margins. Support services project forecasting, backlog reporting, and financial review cycles, providing clear visibility to leadership on performance, risks, and corrective actions. Ensure consistent and timely project status, financial, and performance reporting to internal stakeholders and executive leadership. Required Qualifications • Minimum 12 years of mission critical infrastructure experience, including at least 6 years supporting data center environments. • Minimum 5+ years of hands-on electrical testing and commissioning experience in critical power environments. • Four-year ABET-accredited degree in Engineering or Engineering Technology (Electrical or Mechanical preferred). • Demonstrated experience commissioning medium- and low-voltage power systems including switchgear, UPS systems, generators, and associated controls. • Strong understanding of safety practices including lock-out/tag-out (LOTO), arc flash mitigation, and commissioning best practices. • Ability to lead teams, mentor technical staff, and manage multiple commissioning efforts concurrently. • Strong communication skills with the ability to interface effectively with customers, contractors, vendors, and internal teams. Preferred Qualifications • Professional Engineer (PE) licensure in Electrical or Mechanical Engineering. • Project Management Professional (PMP) certification. • Hyperscale, AI, or high-performance computing (HPC) data center construction, commissioning, and operations experience. • Prior experience serving as a Commissioning Agent (CxA) or lead commissioning engineer. • Familiarity with IEEE, NFPA, NETA, UL, and IEC standards. • Experience with commissioning platforms such as CxAlloy, PowerDB, or equivalent tools. Work Environment • Regular onsite presence with periods of working remote • Combination of office, factory, and active construction site environments. • Initial travel requirements are limited with focus on the Richmond VA area, but will increase over time to support large projects in other areas Requirements: PId00fe4e5ece1-9932
National Radio Astronomy Observatory
Albuquerque, New Mexico
National Radio Astronomy Observatory Title: Head of Software Engineering Location: NRAO Headquarters, 520 Edgemont Rd, CHARLOTTESVILLE, Virginia, United States of America• Green Bank Observatory, PO Box 2, GREEN BANK, West Virginia, United States of America• NRAO Array Operations Center, PO Box 0, SOCORRO, New Mexico, United States of America• 5651 Balloon Fiesta Pkwy, Albuquerque, NM 87113, USA Requisition Number: 238 Job Family: Mgmt & Senior Admin Pay Type: Salary Required Education: MGT Position Description: Position Summary The National Radio Astronomy Observatory (NRAO) is a prestigious research and development organization that plays a vital role in the study of the universe. Associated Universities, Inc. (AUI) is a nonprofit organization that manages and operates the NRAO under a cooperative agreement with the National Science Foundation. The Observatory is a hub for technological and scientific collaboration, operating state-of-the-art radio telescope facilities for use by the international scientific community. The Observatory has been instrumental in the study of black holes, galaxies, and the early universe. The NRAO is seeking an experienced and collaborative Head of Software Engineering (Software Division Head) to lead one of the Observatory's most critical technical organizations. Reporting to the Assistant Director for Data Management & Software (DMS), the Head of Software Engineering provides strategic, operational, and technical leadership for a diverse team of software engineering professionals responsible for developing and supporting software systems that enable scientific discovery, telescope operations, data management, and Observatory-wide services. The Head of Software Engineering oversees the Division's programmatic direction, personnel management, and budget planning while fostering collaboration across scientific, engineering, operations, and information technology organizations. The successful candidate will be a proven leader who can guide organizational and technical evolution, strengthen engineering practices, and build high-performing teams capable of delivering reliable, scalable software systems in support of the Observatory's mission. This position may be located at any NRAO facility (Charlottesville, VA; Socorro or Albuquerque, NM; Green Bank, WV). Hybrid or remote work arrangements may be considered for highly qualified candidates. What You Will Be Doing This is a senior leadership position requiring a combination of strategic vision, organizational leadership, and technical credibility. Responsibilities include, but are not limited to: Division Leadership & Strategy Providing overall leadership and strategic direction for the Software Division Developing and executing division plans that support Observatory priorities, scientific goals, and operational requirements Ensuring accountability for Division objectives, deliverables, and Program Operating Plan (POP) commitments Representing the Division in reviews, planning activities, and leadership discussions Leading organizational initiatives that improve effectiveness, adaptability, and long-term sustainability of software engineering capabilities Program & Resource Management Managing Division budgets, staffing plans, and resource allocation across multiple groups and initiatives Overseeing software development portfolios and ensuring effective prioritization, planning, and delivery of strategic and operational initiatives Supporting workforce planning and long-term organizational sustainability Establishing effective planning and delivery processes that promote transparency, adaptability, and predictable execution Technical Leadership & Engineering Excellence Providing leadership for cross-division and Observatory-wide software initiatives Promoting software engineering best practices, technical standards, and quality processes across the organization Encouraging modern software development practices that improve collaboration, quality, maintainability, and delivery outcomes People Leadership & Organizational Development Leading, mentoring, and supporting Group Managers and technical leaders Fostering a culture of trust, accountability, collaboration, innovation, and continuous improvement Supporting recruitment, performance management, career development, and succession planning Championing professional development and workforce growth initiatives Creating an environment that supports learning, innovation, and continuous improvement Ensuring standardization and equity in the hiring and compensation of software engineers Collaboration & Stakeholder Engagement Building strong partnerships with scientific staff, Observatory operations, engineering organizations, project teams, and institutional leadership Supporting matrix-managed teams working across projects, telescope operations, and software organizations Communicating technical and strategic information effectively to both technical and non-technical audiences Providing consultation and support to the Assistant Director for Data Management & Software and other senior leaders on matters relevant to Observatory programs and strategy Governance, Compliance & Operations Ensuring adherence to institutional policies, federal requirements, cybersecurity expectations, and established procedures Maintaining effective operational processes and management practices across the Division Supporting Observatory-wide planning, risk management, and reporting activities Maintaining alignment with Observatory software lifecycle practices and engineering governance frameworks Who You Are: You have a bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a related technical discipline; highly relevant experience may be considered in lieu of a degree At least seven (7) years of progressively more responsible experience in software engineering, including experience leading technical teams, projects, or organizational functions Demonstrated experience leading software engineering organizations, technical programs, or large-scale development teams Experience managing budgets, personnel, and organizational priorities in a complex technical environment Demonstrated success leading technical organizations through growth, modernization, process improvement, or organizational change Experience with iterative or incremental software development practices and modern delivery approaches Strong leadership, communication, and stakeholder management skills Proven ability to build collaborative relationships across multiple disciplines and organizational boundaries Ability to balance strategic planning with operational execution Preferred Ten (10)+ years of relevant software engineering experience, including leadership of managers, technical leads, or multidisciplinary engineering teams Experience supporting scientific, research, engineering, or mission-critical operational environments Familiarity with large-scale software systems, scientific computing, cloud platforms, data-intensive applications, or observatory operations Experience working with federally funded research organizations or similar mission-driven institutions Competency Summary Strategic Leadership: Develops vision and direction while aligning resources to organizational priorities Engineering Excellence: Promotes sound engineering practices, technical quality, and continuous improvement Organizational Leadership: Builds resilient, high-performing teams and guides organizational evolution Collaboration & Influence: Creates strong partnerships across diverse stakeholder communities Communication: Clearly conveys complex technical and strategic concepts to varied audiences Execution & Delivery: Translates strategy into results through effective planning, prioritization, and follow-through Additional Requirement Observatory employees must be authorized to work in the United States. A moderate amou n t (4-6 trips per year) of travel both domestic and international may be required. Total Rewards: Compensation The starting salary of this position is between $1 44 , 755 - $1 78 ,000 . Factors which may affect starting pay within this range may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits Associated Universities, Inc (AUI) offers a comprehensive benefits package addressing the needs of employees and their families with most benefits beginning on the first day of employment, subject to eligibility requirements. AUI provides: Excellent paid time off (13 holidays, annual accrual of up to 24 vacation days) Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution. Click Total Rewards for more information. Application Instructions: . click apply for full job details
08/04/2026
Full time
National Radio Astronomy Observatory Title: Head of Software Engineering Location: NRAO Headquarters, 520 Edgemont Rd, CHARLOTTESVILLE, Virginia, United States of America• Green Bank Observatory, PO Box 2, GREEN BANK, West Virginia, United States of America• NRAO Array Operations Center, PO Box 0, SOCORRO, New Mexico, United States of America• 5651 Balloon Fiesta Pkwy, Albuquerque, NM 87113, USA Requisition Number: 238 Job Family: Mgmt & Senior Admin Pay Type: Salary Required Education: MGT Position Description: Position Summary The National Radio Astronomy Observatory (NRAO) is a prestigious research and development organization that plays a vital role in the study of the universe. Associated Universities, Inc. (AUI) is a nonprofit organization that manages and operates the NRAO under a cooperative agreement with the National Science Foundation. The Observatory is a hub for technological and scientific collaboration, operating state-of-the-art radio telescope facilities for use by the international scientific community. The Observatory has been instrumental in the study of black holes, galaxies, and the early universe. The NRAO is seeking an experienced and collaborative Head of Software Engineering (Software Division Head) to lead one of the Observatory's most critical technical organizations. Reporting to the Assistant Director for Data Management & Software (DMS), the Head of Software Engineering provides strategic, operational, and technical leadership for a diverse team of software engineering professionals responsible for developing and supporting software systems that enable scientific discovery, telescope operations, data management, and Observatory-wide services. The Head of Software Engineering oversees the Division's programmatic direction, personnel management, and budget planning while fostering collaboration across scientific, engineering, operations, and information technology organizations. The successful candidate will be a proven leader who can guide organizational and technical evolution, strengthen engineering practices, and build high-performing teams capable of delivering reliable, scalable software systems in support of the Observatory's mission. This position may be located at any NRAO facility (Charlottesville, VA; Socorro or Albuquerque, NM; Green Bank, WV). Hybrid or remote work arrangements may be considered for highly qualified candidates. What You Will Be Doing This is a senior leadership position requiring a combination of strategic vision, organizational leadership, and technical credibility. Responsibilities include, but are not limited to: Division Leadership & Strategy Providing overall leadership and strategic direction for the Software Division Developing and executing division plans that support Observatory priorities, scientific goals, and operational requirements Ensuring accountability for Division objectives, deliverables, and Program Operating Plan (POP) commitments Representing the Division in reviews, planning activities, and leadership discussions Leading organizational initiatives that improve effectiveness, adaptability, and long-term sustainability of software engineering capabilities Program & Resource Management Managing Division budgets, staffing plans, and resource allocation across multiple groups and initiatives Overseeing software development portfolios and ensuring effective prioritization, planning, and delivery of strategic and operational initiatives Supporting workforce planning and long-term organizational sustainability Establishing effective planning and delivery processes that promote transparency, adaptability, and predictable execution Technical Leadership & Engineering Excellence Providing leadership for cross-division and Observatory-wide software initiatives Promoting software engineering best practices, technical standards, and quality processes across the organization Encouraging modern software development practices that improve collaboration, quality, maintainability, and delivery outcomes People Leadership & Organizational Development Leading, mentoring, and supporting Group Managers and technical leaders Fostering a culture of trust, accountability, collaboration, innovation, and continuous improvement Supporting recruitment, performance management, career development, and succession planning Championing professional development and workforce growth initiatives Creating an environment that supports learning, innovation, and continuous improvement Ensuring standardization and equity in the hiring and compensation of software engineers Collaboration & Stakeholder Engagement Building strong partnerships with scientific staff, Observatory operations, engineering organizations, project teams, and institutional leadership Supporting matrix-managed teams working across projects, telescope operations, and software organizations Communicating technical and strategic information effectively to both technical and non-technical audiences Providing consultation and support to the Assistant Director for Data Management & Software and other senior leaders on matters relevant to Observatory programs and strategy Governance, Compliance & Operations Ensuring adherence to institutional policies, federal requirements, cybersecurity expectations, and established procedures Maintaining effective operational processes and management practices across the Division Supporting Observatory-wide planning, risk management, and reporting activities Maintaining alignment with Observatory software lifecycle practices and engineering governance frameworks Who You Are: You have a bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a related technical discipline; highly relevant experience may be considered in lieu of a degree At least seven (7) years of progressively more responsible experience in software engineering, including experience leading technical teams, projects, or organizational functions Demonstrated experience leading software engineering organizations, technical programs, or large-scale development teams Experience managing budgets, personnel, and organizational priorities in a complex technical environment Demonstrated success leading technical organizations through growth, modernization, process improvement, or organizational change Experience with iterative or incremental software development practices and modern delivery approaches Strong leadership, communication, and stakeholder management skills Proven ability to build collaborative relationships across multiple disciplines and organizational boundaries Ability to balance strategic planning with operational execution Preferred Ten (10)+ years of relevant software engineering experience, including leadership of managers, technical leads, or multidisciplinary engineering teams Experience supporting scientific, research, engineering, or mission-critical operational environments Familiarity with large-scale software systems, scientific computing, cloud platforms, data-intensive applications, or observatory operations Experience working with federally funded research organizations or similar mission-driven institutions Competency Summary Strategic Leadership: Develops vision and direction while aligning resources to organizational priorities Engineering Excellence: Promotes sound engineering practices, technical quality, and continuous improvement Organizational Leadership: Builds resilient, high-performing teams and guides organizational evolution Collaboration & Influence: Creates strong partnerships across diverse stakeholder communities Communication: Clearly conveys complex technical and strategic concepts to varied audiences Execution & Delivery: Translates strategy into results through effective planning, prioritization, and follow-through Additional Requirement Observatory employees must be authorized to work in the United States. A moderate amou n t (4-6 trips per year) of travel both domestic and international may be required. Total Rewards: Compensation The starting salary of this position is between $1 44 , 755 - $1 78 ,000 . Factors which may affect starting pay within this range may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits Associated Universities, Inc (AUI) offers a comprehensive benefits package addressing the needs of employees and their families with most benefits beginning on the first day of employment, subject to eligibility requirements. AUI provides: Excellent paid time off (13 holidays, annual accrual of up to 24 vacation days) Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution. Click Total Rewards for more information. Application Instructions: . click apply for full job details
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management for Epic and related third party applications. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Preferred Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). Previous experience in a leadership or supervisory role. DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one of more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
08/04/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management for Epic and related third party applications. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Preferred Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). Previous experience in a leadership or supervisory role. DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one of more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
08/04/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
08/04/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Description: Air Treatment Corporation is a dynamic, collaborative work environment. We understand the expectations of high-quality customer service, therefore we actively search and promote a cohesive team that is formulated to exceed expectations. We are devoted to the growth of our employees and look to provide opportunities for advancement from within, while providing a robust benefit package to our team members. Title: AI SOLUTIONS ENGINEER (LEAD) Salary: Exempt Reports to: Matt Lowe, IT Manager Location: Brea, CA (On-Site) Estimated Pay Range: $120,000.00 - $145,000.00 Job Summary: Air Treatment Corporation (ATC) is looking for an experienced, hands-on AI Solutions Engineer to own how artificial intelligence gets adopted across our business. You will set the AI roadmap with leadership, design and deploy production-grade automation and AI tooling integrated with our core systems and build the internal capability of our team. This is a high-autonomy role for a proven builder: you will be the company's AI subject-matter expert, and your judgment will shape where we invest and what we ship. You do not need HVAC industry experience on day one - you need a track record of taking AI and automation solutions from idea to reliable, adopted, production use in a real business. Duties/Responsibilities: 1.AI Strategy & Roadmap •Partner with leadership and department heads to map workflows and identify high-value AI and automation opportunities across operations, sales, and field service •Build and maintain a prioritized AI roadmap based on business impact, feasibility, ROI, and team readiness •Evaluate vendors, platforms, and build-vs-buy tradeoffs; manage related budgets and subscriptions •Present recommendations, results, and ROI to leadership in clear business terms 2. Design, Build & Operate AI Solutions •Architect and deploy production AI solutions: automation workflows, AI agents, chatbots, and data pipelines •Integrate AI tooling with ATC's existing systems (CRM, ERP, email, scheduling, field service management) via APIs and middleware •Ensure compliance with security, ethical standards and data privacy regulations in all AI applications. •Stay updated on the latest trends and advancements in AI technologies and methodologies to ensure adoption and direct relevance over time. 3. Build Organizational Capability •Develop the training program and run hands-on enablement sessions for ATC staff at all levels. •Champion a culture of experimentation and continuous improvement with AI. •Serve as the company-wide subject-matter expert for AI strategy, tools, and governance. •Mentor and coach colleagues, including potential future junior technical hires. Requirements: Education and Experience: •Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field, or equivalent practical experience. •4+ years of professional experience in software development, automation engineering, data engineering, or AI/ML implementation. •Demonstrated track record of designing, deploying, and maintaining AI or automation solutions in production business environments; candidates should be prepared to discuss specific deployed solutions and their measurable impact. •Strong proficiency in Python and SQL, with experience working with APIs, webhooks, and system integrations. •Hands-on experience with modern AI platforms and frameworks (e.g., OpenAI, Anthropic/Claude, Microsoft Copilot, LangChain, or similar) and workflow automation tools (e.g., Zapier, Make, Power Automate). •Experience integrating business systems such as CRM, ERP, or field service management platforms is highly desirable. •Knowledge of data governance, security best practices and responsible AI principles. •Experience supporting organizations with distribution, manufacturing, construction, industrial services, or similar operational environments is preferred. •Demonstrated ability to operate independently, define solutions for complex or ambiguous business challenges, establish priorities, and deliver results for senior leadership. •Experience leading technology adoption, process improvement, or change management initiatives with small to mid-sized organizations is a plus. •Excellent communication skills, with the ability to translate technical concepts into practical business solutions for executives, managers, and non-technical stakeholders. Physical Requirements: •Ability to remain in a stationary position for extended periods while working at a computer. •Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. •Capability to communicate effectively in person and via digital platforms. •Occasional need to move or transport items weighing up to 25 pounds, such as computers and relevant office supplies. •Adequate visual acuity to read and interpret data on screens and printed materials. •Ability to travel to other sites for support or presentations. •Capacity to adapt to a dynamic work environment, including multitasking and managing stress effectively. At Air Treatment Corporation, we are committed to growth, innovation, and excellence. As leading experts in HVAC & R solutions, we recognize that the success of our team drives the success of our company. This is echoed in our commitment to a workplace built on fairness, professionalism, and opportunity, ensuring that every team member is valued. Join our team and contribute your unique skills and perspectives to help us continue delivering industry-leading solutions. Compensation details: 00 Yearly Salary PIefcef4ad0d85-0085
08/02/2026
Full time
Description: Air Treatment Corporation is a dynamic, collaborative work environment. We understand the expectations of high-quality customer service, therefore we actively search and promote a cohesive team that is formulated to exceed expectations. We are devoted to the growth of our employees and look to provide opportunities for advancement from within, while providing a robust benefit package to our team members. Title: AI SOLUTIONS ENGINEER (LEAD) Salary: Exempt Reports to: Matt Lowe, IT Manager Location: Brea, CA (On-Site) Estimated Pay Range: $120,000.00 - $145,000.00 Job Summary: Air Treatment Corporation (ATC) is looking for an experienced, hands-on AI Solutions Engineer to own how artificial intelligence gets adopted across our business. You will set the AI roadmap with leadership, design and deploy production-grade automation and AI tooling integrated with our core systems and build the internal capability of our team. This is a high-autonomy role for a proven builder: you will be the company's AI subject-matter expert, and your judgment will shape where we invest and what we ship. You do not need HVAC industry experience on day one - you need a track record of taking AI and automation solutions from idea to reliable, adopted, production use in a real business. Duties/Responsibilities: 1.AI Strategy & Roadmap •Partner with leadership and department heads to map workflows and identify high-value AI and automation opportunities across operations, sales, and field service •Build and maintain a prioritized AI roadmap based on business impact, feasibility, ROI, and team readiness •Evaluate vendors, platforms, and build-vs-buy tradeoffs; manage related budgets and subscriptions •Present recommendations, results, and ROI to leadership in clear business terms 2. Design, Build & Operate AI Solutions •Architect and deploy production AI solutions: automation workflows, AI agents, chatbots, and data pipelines •Integrate AI tooling with ATC's existing systems (CRM, ERP, email, scheduling, field service management) via APIs and middleware •Ensure compliance with security, ethical standards and data privacy regulations in all AI applications. •Stay updated on the latest trends and advancements in AI technologies and methodologies to ensure adoption and direct relevance over time. 3. Build Organizational Capability •Develop the training program and run hands-on enablement sessions for ATC staff at all levels. •Champion a culture of experimentation and continuous improvement with AI. •Serve as the company-wide subject-matter expert for AI strategy, tools, and governance. •Mentor and coach colleagues, including potential future junior technical hires. Requirements: Education and Experience: •Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field, or equivalent practical experience. •4+ years of professional experience in software development, automation engineering, data engineering, or AI/ML implementation. •Demonstrated track record of designing, deploying, and maintaining AI or automation solutions in production business environments; candidates should be prepared to discuss specific deployed solutions and their measurable impact. •Strong proficiency in Python and SQL, with experience working with APIs, webhooks, and system integrations. •Hands-on experience with modern AI platforms and frameworks (e.g., OpenAI, Anthropic/Claude, Microsoft Copilot, LangChain, or similar) and workflow automation tools (e.g., Zapier, Make, Power Automate). •Experience integrating business systems such as CRM, ERP, or field service management platforms is highly desirable. •Knowledge of data governance, security best practices and responsible AI principles. •Experience supporting organizations with distribution, manufacturing, construction, industrial services, or similar operational environments is preferred. •Demonstrated ability to operate independently, define solutions for complex or ambiguous business challenges, establish priorities, and deliver results for senior leadership. •Experience leading technology adoption, process improvement, or change management initiatives with small to mid-sized organizations is a plus. •Excellent communication skills, with the ability to translate technical concepts into practical business solutions for executives, managers, and non-technical stakeholders. Physical Requirements: •Ability to remain in a stationary position for extended periods while working at a computer. •Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. •Capability to communicate effectively in person and via digital platforms. •Occasional need to move or transport items weighing up to 25 pounds, such as computers and relevant office supplies. •Adequate visual acuity to read and interpret data on screens and printed materials. •Ability to travel to other sites for support or presentations. •Capacity to adapt to a dynamic work environment, including multitasking and managing stress effectively. At Air Treatment Corporation, we are committed to growth, innovation, and excellence. As leading experts in HVAC & R solutions, we recognize that the success of our team drives the success of our company. This is echoed in our commitment to a workplace built on fairness, professionalism, and opportunity, ensuring that every team member is valued. Join our team and contribute your unique skills and perspectives to help us continue delivering industry-leading solutions. Compensation details: 00 Yearly Salary PIefcef4ad0d85-0085
Overview The Lead Systems Engineer for High Performance Computing (HPC) and Artificial Intelligence (AI) works as part of the Advanced Systems team within Research Computing that supports the hardware and system-level software on the University's centralized high-performance computing and other computing for research systems. The Lead Systems Engineer is responsible for engaging with faculty, researchers, vendors, and other information technology (IT) staff to specify, design, install, and administer computing for research systems while also providing insight into trends and technologies supporting the advancement of AI research. The Lead Systems Engineer is also expected to be in tune to trends in computational research and will be asked to evaluate, pilot, and implement systems that advance Princeton's HPC and AI technologies enhancing Research Computing services. The Lead Systems Engineer serves as an expert for HPC and AI hardware and software and helps researchers troubleshoot system level problems with software, data, and job submission. This position requires one to work closely with colleagues at all levels of technical understanding in the Office of Information Technology (OIT) and University academic departments to provide timely and creative support for research computing. The Lead Systems Engineer is required to work well on teams and independently, and will be asked to lead initiatives within Advanced Systems, requiring only general supervision. On-call rotation is a mandatory facet of this role, requiring infrequent off-hour and weekend duty. Responsibilities Operations: Design, maintain, troubleshoot, and refine advanced HPC/AI cluster infrastructure including high performance interconnects, cluster schedulers, and configuration management across research systems. Partner with colleagues in Advanced Data and Storage Management to align designs for scratch filesystems and data management with cluster designs. Develop data-transfer pathways and networks to support AI driven computing workloads. Establish and maintain best practices for cluster management and usage to support AI-driven workloads. Develop documentation for users and technical staff that can be used by the larger community. Develop, enhance, and expand monitoring infrastructure and related protocols for research computing systems. Plan and implement scheduled maintenance of operations, including during off hours. Perform other tasks as assigned. Technical Leadership: Define and drive the institutional technical strategy for advanced AI and data intensive HPC. Bring creativity, foresight, and mature professional judgment in anticipating and solving novel and complex problems, in determining project objectives and requirements, and in developing standards and governance for all research computing platforms. Leveraging expertise in AI technologies, identify, evaluate, and pilot researcher-facing systems that enable the acceleration of research using AI. Lead the implementation and expand adoption of modern, automation-driven infrastructure and cluster management practices. Promote institution wide collaboration as the community expert advising and working with faculty, researchers and vendors on emerging trends and challenges in AI enabled research computing. Cultivate a collaborative, knowledge sharing environment by providing technical mentorship to systems specialists and analysts by sharing designs and operational expertise across data systems and HPC/AI infrastructure. Contribute to the strategic vision for HPC/AI systems; Advise senior leadership and stakeholders on strategic investments, risks, and opportunities related to research infrastructure. Troubleshooting and Problem Resolution: Monitor HPC clusters, networks, and storage systems for abnormalities, and resolve issues. Analyze and solve problems in Linux and HPC/AI computing environments with software, data, and job submissions. Use scripting and programming tools to troubleshoot issues. Qualifications Essential Qualifications: 10+ years of strong experience managing advanced research computing systems. Strong expertise with Linux system administration, installation, and troubleshooting. Advanced experience writing scripts in languages such as bash, Python and/or Perl. Proficient in managing networking in HPC environments. Strong experience managing software in an advanced research computing environment. Experience supporting scheduling and managing jobs (SLURM) in large-scale computing environments. Strong oral and written communication skills, with the ability to proactively engage peers and communicate effectively across a diverse stakeholder community. Strong ability to solve complex and system infrastructure problems, and share expertise with colleagues at all levels. Demonstrated ability to collaborate across teams to solve systems and infrastructure challenges, aligning day to day operational needs with longer term technical and organizational goals as technologies evolve. When provided access to personal, proprietary and/or otherwise confidential data, maintain such data in the strictest confidence and follow procedures to ensure the privacy, security, and proper use of data. Education: Bachelors degree in a related field or equivalent experience. Preferred Qualifications: Experience working in an academic and research settings. Experience supporting AI driven research in open and secure computing environments. Familiarity using and administering data-transfer technologies such as Globus that facilitate the transfer of large datasets. Experience using and supporting parallel file systems that are commonly used in HPC/AI systems. Experience supporting unstructured data in HPC/AI environments. Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PIc3ef4d97aa50-8951
08/01/2026
Full time
Overview The Lead Systems Engineer for High Performance Computing (HPC) and Artificial Intelligence (AI) works as part of the Advanced Systems team within Research Computing that supports the hardware and system-level software on the University's centralized high-performance computing and other computing for research systems. The Lead Systems Engineer is responsible for engaging with faculty, researchers, vendors, and other information technology (IT) staff to specify, design, install, and administer computing for research systems while also providing insight into trends and technologies supporting the advancement of AI research. The Lead Systems Engineer is also expected to be in tune to trends in computational research and will be asked to evaluate, pilot, and implement systems that advance Princeton's HPC and AI technologies enhancing Research Computing services. The Lead Systems Engineer serves as an expert for HPC and AI hardware and software and helps researchers troubleshoot system level problems with software, data, and job submission. This position requires one to work closely with colleagues at all levels of technical understanding in the Office of Information Technology (OIT) and University academic departments to provide timely and creative support for research computing. The Lead Systems Engineer is required to work well on teams and independently, and will be asked to lead initiatives within Advanced Systems, requiring only general supervision. On-call rotation is a mandatory facet of this role, requiring infrequent off-hour and weekend duty. Responsibilities Operations: Design, maintain, troubleshoot, and refine advanced HPC/AI cluster infrastructure including high performance interconnects, cluster schedulers, and configuration management across research systems. Partner with colleagues in Advanced Data and Storage Management to align designs for scratch filesystems and data management with cluster designs. Develop data-transfer pathways and networks to support AI driven computing workloads. Establish and maintain best practices for cluster management and usage to support AI-driven workloads. Develop documentation for users and technical staff that can be used by the larger community. Develop, enhance, and expand monitoring infrastructure and related protocols for research computing systems. Plan and implement scheduled maintenance of operations, including during off hours. Perform other tasks as assigned. Technical Leadership: Define and drive the institutional technical strategy for advanced AI and data intensive HPC. Bring creativity, foresight, and mature professional judgment in anticipating and solving novel and complex problems, in determining project objectives and requirements, and in developing standards and governance for all research computing platforms. Leveraging expertise in AI technologies, identify, evaluate, and pilot researcher-facing systems that enable the acceleration of research using AI. Lead the implementation and expand adoption of modern, automation-driven infrastructure and cluster management practices. Promote institution wide collaboration as the community expert advising and working with faculty, researchers and vendors on emerging trends and challenges in AI enabled research computing. Cultivate a collaborative, knowledge sharing environment by providing technical mentorship to systems specialists and analysts by sharing designs and operational expertise across data systems and HPC/AI infrastructure. Contribute to the strategic vision for HPC/AI systems; Advise senior leadership and stakeholders on strategic investments, risks, and opportunities related to research infrastructure. Troubleshooting and Problem Resolution: Monitor HPC clusters, networks, and storage systems for abnormalities, and resolve issues. Analyze and solve problems in Linux and HPC/AI computing environments with software, data, and job submissions. Use scripting and programming tools to troubleshoot issues. Qualifications Essential Qualifications: 10+ years of strong experience managing advanced research computing systems. Strong expertise with Linux system administration, installation, and troubleshooting. Advanced experience writing scripts in languages such as bash, Python and/or Perl. Proficient in managing networking in HPC environments. Strong experience managing software in an advanced research computing environment. Experience supporting scheduling and managing jobs (SLURM) in large-scale computing environments. Strong oral and written communication skills, with the ability to proactively engage peers and communicate effectively across a diverse stakeholder community. Strong ability to solve complex and system infrastructure problems, and share expertise with colleagues at all levels. Demonstrated ability to collaborate across teams to solve systems and infrastructure challenges, aligning day to day operational needs with longer term technical and organizational goals as technologies evolve. When provided access to personal, proprietary and/or otherwise confidential data, maintain such data in the strictest confidence and follow procedures to ensure the privacy, security, and proper use of data. Education: Bachelors degree in a related field or equivalent experience. Preferred Qualifications: Experience working in an academic and research settings. Experience supporting AI driven research in open and secure computing environments. Familiarity using and administering data-transfer technologies such as Globus that facilitate the transfer of large datasets. Experience using and supporting parallel file systems that are commonly used in HPC/AI systems. Experience supporting unstructured data in HPC/AI environments. Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PIc3ef4d97aa50-8951
Tech Summary This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
07/29/2026
Full time
Tech Summary This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: We're looking for a Principal Engineer Databricks / Analytics to build on the existing foundation and push it further, faster - hardening its security posture, strengthening its operations and resiliency, and scaling it to meet fast-growing demand for data and AI on sensitive health information. This is a hands-on, senior individual-contributor role for a seasoned technical leader who wants to drive a platform that real teams depend on and in partnership with internal stakeholders be the technical authority for how it's run, secured, and evolved. You-ll technically lead administration, security, operations, and self-service feature enablement as a secure, well-run, well-configure foundation and partner with stakeholders to manage catalog and schema design, data curation, and data governance. If running and scaling a secure, resilient data and AI platform for a mission that matters sounds like your kind of challenge, we'd love to talk. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
07/17/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: We're looking for a Principal Engineer Databricks / Analytics to build on the existing foundation and push it further, faster - hardening its security posture, strengthening its operations and resiliency, and scaling it to meet fast-growing demand for data and AI on sensitive health information. This is a hands-on, senior individual-contributor role for a seasoned technical leader who wants to drive a platform that real teams depend on and in partnership with internal stakeholders be the technical authority for how it's run, secured, and evolved. You-ll technically lead administration, security, operations, and self-service feature enablement as a secure, well-run, well-configure foundation and partner with stakeholders to manage catalog and schema design, data curation, and data governance. If running and scaling a secure, resilient data and AI platform for a mission that matters sounds like your kind of challenge, we'd love to talk. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
