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Job Description This role is not open for submissions from outside staffing agencies CUSTOMER SERVICE REPRESENTATIVE II What Brought You Here Pay-$18.06 Day shift hours- 7am-4pm Benefits starting DAY ONE! Bonus- Eligible for a Quarterly Bonus Located at- 1835 South 43rd Ave. Phoenix, AZ 85009 Who You Are: A customer service representative that makes it a priority to ensure the customers have the support they need. You have good prior data entry experience. Mid-level position that provides customer service support to the organization by telephone, fax, or central workflow systems by obtaining, analyzing, verifying the accuracy of order information and customer requests in a timely manner. Initiates and/or implements corrective action as needed to ensure that an excellent standard of service and a high level of Trulite's Platinum customer service levels are maintained. What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators. Receives, prepares, and verifies the accuracy of orders from customers utilizing the company's internal central workflow systems and customer purchase orders. Initiates required action for response to customer service requests for new orders and change requests, including the accuracy of order/customer information and communicates changes to the appropriate departments. Assists in proofreading entered orders and ensures that the correct information is being applied prior to final confirmation. Collaborates with the scheduling/production department to make sure that the requested order(s) meet the customer's expectations. Handles or refers complaints of product or service failure to the appropriate department for investigation. Conducts follow-up phone calls within 2 hours to respondents who have concerns or questions. Prepares price quotations on items contained in the price book creates quotations as required. Works with the sales, organization's other branch/regional locations to resolve problems, facilitates solutions and enhance the customer service offerings. Answers customer's technical questions regarding products and services. Attends regular customer service / branch meetings. Support and participate in the organization's continuous improvement program and product training courses. Skills You Bring: 2-5 years of customer service or relevant experience and High School Diploma or equivalent required. Related glass and aluminum work experience preferred. Must be able to multi-task, be organized, efficient, and accurate. Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills. Experienced user of Microsoft Office 365 suite. Listening skills and data collection with attention to detail are essential. Ability to calculate discounts, fractions, percentages, area circumference, and volume. Ability to apply concepts of basic algebra and geometry. Must pass criminal background check. Why Trulite: Trulite offers the most comprehensive benefit coverage in the industry. We give our employees immediate access to health, dental, vision and life insurance benefits , as well as provide short/long-term disability coverage to protect you financially if you should incur a non-occupational illness or accident. We are pleased to offer a comprehensive wellness initiative that includes access to a progressive financial training program. Stay with us for a year and your 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their Health Savings Account . We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HSA, if you choose to participate, is also vested immediately at 100%, improving your financial health. Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you why Trulite values you as an employee and how we will help you achieve financial independence. We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

Date Posted: 2026-03-30 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 808 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Systems Engineering & Test Capabilities (SETC) Center is growing the Telemetry Data Team to support multiple Strategic Business Units to provide systems engineering, integration, and test expertise to many of the products and the integration onto their platforms. What You Will Do Develop, update, and maintain system requirements, concepts of operations, and interface definitions related to telemetry. Develop new or upgrades to legacy ground support processing equipment. Research and evaluate, validate and document replacement telemetry system material and equipment for ground station deployment. Conduct trade studies and present findings to stakeholders to support technical decision-making. Develop integration documentation, verify requirements, and communicate results to leadership and stakeholders. Present technical findings project goals, risks, analysis reports, and technical documentation including architectural views to both internal and external customers. Travel is needed to support mission execution at RTX facilities, test sites, vendor locations, and customer environments. Qualifications You Must Have Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM preferred) and a minimum of 5 years of prior engineering experience. Experience with System Integration and Test Environments. Experience with telemetry systems. Qualifications We Prefer Experience working in a matrix environment. Knowledge of telemetry airborne and ground station systems design and integration. Experience with RF and signal processing related to telemetry systems. Experience with authoring and delivering technical presentations such as design reviews, test readiness reviews and technical documentation. Hands on experience using spectrum analyzers, oscilloscopes, power meters, signal generators, RF transmitter, RF receivers and other RF components. Knowledge of GPS timing and distribution. Knowledge of test equipment design, architecture, component selection and fabrication. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligible - Relocation assistance is available Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: This position is an onsite role - Tucson, AZ: ,-az-location We Are RTX As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Director of Customer Service SUMMARY The Director of Customer Solutions is responsible for all aspects of the Customer Solutions team, including fostering team development and growth, recruiting and training new hires, and ensuring speed and accuracy in all work tasks. The Customer Solutions leader will possess the ability to balance Strategic vision and tactical execution. The Director of CS will coordinate with other business leaders to ensure alignment with NAR's goals and vision. Responsibilities include reviewing and developing internal processes and structure to support a growing organization, ensuring accurate and timely entry of customer information and orders, developing a high-functioning team both with team members and supervisors, and cultivating relationships with internal and external customers to maintain a high level of customer satisfaction. The Director of CS will communicate with leadership and inform them of challenges and areas of opportunity to enhance our customer experience. ESSENTIAL RESPONSIBILITIES This is not an all-inclusive list of duties and responsibilities. Projects/duties may be modified/changed/added/deleted as needed. Define strategic goals and plans for Customer Solutions Department and ensure they align with the company's objectives. Collaborate cross-functionally to define and implement Customer Solutions processes and procedures that support the business in an efficient manner Guide, lead, and develop the Customer Solutions team on technical activities as well as individual professional development plans Develop and maintain KPIs and other metrics to monitor performance and ensure excellence Manage and direct the daily operations of the Customer Solutions department, utilizing supervisors to assist in management of the team and tasks Develop and maintain open lines of communication with sales personnel and all Department Leaders. Partner with all departments within the company to solve customer-related problems to ensure an optimum level of customer service satisfaction. Responsible for guiding and supervising complaint resolution and verifying customer satisfaction Oversee training and education of Customer Solutions coordinators to optimize department performance Develop a collaborative and supportive culture within Customer Solutions that is rooted in integrity, respect for customer and colleagues, and a desire to win Develop and mentor the next set of formal and informal leaders within CS, supporting their growth and development path Maintain a working knowledge of all relevant CS tasks and continuously review them for updates and improvements for efficiency Coordinate with CS supervisors to manage the team such that all business hours are covered for phones, emails, and chats Communicate concerns, policies, and business solutions among management and team members Create and implement strategic initiatives to increase overall customer experience SUPPLEMENTAL RESPONSIBILITIES Completes any tasks and/or projects assigned by supervisor Other duties as assigned AUTHORITY Take and process orders Authorize account creation and modifications Manage CS team members and their professional development ACCOUNTABILITY Orders are processed are processed in an accurate and timely manner Staffing hours are appropriately managed for optimal customer solutions availability Customers are treated with respect and courtesy QUALIFICATIONS Education : Bachelor's degree in Business, Marketing or other related discipline. Experience: Five to ten years experience in, customer service, marketing, or sales in a lead role. Training in medical and/or emergency medical procedures highly desirable. Minimum 4 years supervisory experience preferred. Specific Characteristics: Proven success in improving work processes and the ability to be an agent for change Strong analytical skills Ability to interface with employees at all levels of the organization Ability to think ahead and plan over a 30-day time span and prepare action plans to achieve results. Demonstrated ability to anticipate customer needs and respond in effective manner Strong oral, written, and interpersonal skills Thorough understanding of NAR products and needs of the industry Excellent quality orientation and attention to detail Demonstrated ability to identify and resolve problems Demonstrated ability to manage multiple priorities Builds and maintaining effective working relationships both internal customers and external customers Ability to work in fast-paced; rapidly changing environment Solid computer knowledge including Microsoft Office products DEMANDS Time and availability Must be able to work at least 40 hours each week from 8 am-5 pm, or some variation thereof. Occasional evening and weekend work may be required as job duties demand Travel Must have transportation to and from headquarters. Physical The physical demands described here are representative of those that must be met by a typical office employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Frequently required to hear and talk • Use of hands for keyboard usage • Frequent sitting, standing and walking. • Occasional reaching with hands and arms, stooping, kneeling, and lifting and/or moving over 50 lbs. Environment • Must be able to work in a moderately loud work environment DISCLAIMERS AAP/EEO Statement North American Rescue provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. PI49ce08c3d75a-8125

Description: Job Title: Maintenance Technician Department: Maintenance Reports To: Maintenance Supervisor FLSA Status: Non Exempt Travel: 0% Job Summary The Maintenance Technician role is responsible for performing tasks involved in the upkeep of the building and grounds, installation, maintenance, maintaining and repairing of hydraulic, pneumatic, electronic, mechanical, and electrical systems on all production machines, equipment, and building. May be required to perform inventory of maintenance parts & supplies and interact with suppliers and internal department personnel. The incumbent is expected to be a self-starter, a good manager of time, work independently and follow Altor Solutions' standards for safety and conduct. Essential Duties & Responsibilities Responsible for general maintenance duties on building and machines; including troubleshooting to determine root cause of issue and best way to repair, performing preventative maintenance on plant machines and fork trucks. Maintain machinery, equipment and tools by cleaning, lubricating, greasing and/or oiling to ensure optimum working order. Assists workers in diagnosing malfunctions in machinery and equipment. Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses; assists in minor carpentry and repair work. If licensed, maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians, supervisor and/or equipment service manuals. Assists with servicing and replacing minor plumbing fixtures. Applies paint, varnish, and stain to all types of surfaces to protect and beautify surfaces using appropriate tools and equipment. Responsible for setting up, removing and storage of production molds in accordance with documented procedures. Maintain usable fill guns and ejectors through bench testing, cleaning, rebuilding, and inspecting. Water treatment: collect, test and report water samples for hardness, pH and etc. at various stages throughout the process Responsible for following plant specified job specification, task list and completion of all requirement paperwork. Maintain reliability of equipment through implementation and execution of a preventative and predictive maintenance program. Responsible for conducting him/herself in a safe manner and adhering to all required safety protocols and policies, including lockout/tagout. Required to wear PPE properly and comply with company safety standards. Keep the area around your workstation clean and free from dirt and debris; this may include cleaning assigned areas of the building or pieces of equipment as instructed by your supervisor. Other duties as assigned. Requirements: Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirement/Work Experience High school diploma / GED Two-year degree or technical certificate preferred Three years of related experience Associates at this level are expected to have developed a trade of expertise and have the ability to work independently in the performance of standard maintenance and repairs. Experience with MRP/ERP work order processes Experience monitoring and maintaining with low pressure boilers, air compressors, air driers, and vacuum pumps. Experience maintaining forklifts Proficient in reading schematics to trouble shoot hydraulic / pneumatic and electrical issues. Must be able to work assigned shifts, including working overtime and attending after hour meetings as needed. Manufacturing experience preferred. Position Level Guidelines For hiring purposes, this position may be classified at one of several levels depending on the candidate's experience, skill set, and demonstrated competency. Placement within the appropriate level will be determined based on relevant experience and overall proficiency as outlined below: Level Years of Experience Entry 0 - 2 years Mid 2 - 4 years Expert 4 - 6 years Senior 6+ years Each level reflects progressively greater years of experience, technical knowledge, problem-solving ability, independence, and leadership in maintaining plant equipment and systems. Materials Required Plant will provide required tools necessary to perform all functions of the job/position, but candidate can use their personal tools is reviewed and approved by plant management. Core Values Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role. Each core value represents essential behaviors and competencies aligned with the duties and qualifications of the position. Accountability - We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility Innovation - We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork Integrity - We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence Adaptability - We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility Caring - We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy Passion - We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 40 pounds and push/pull up to 50 lbs. Specific vision abilities required by this job include close vision; must be able to identify defects and fix/repair fabricated parts and machinery. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers; talk and hear. Frequently required to reach, stoop, bend, squat, stretch, and twist. The employee is frequently required to stand and walk. The employee is routinely required to reach with hands and arms. Must be able to work in, with, and near machinery and work with hand tools. Must be able to wear Personal Protective Equipment (PPE) including hearing protection, safety glasses and steel/composite toe shoes, and gloves. Hearing protection and PPE is based on job assignments, tasks, or work areas. Must apply critical thinking to perform problem solving for complex tasks, including recognizing hazards and mitigating risk. Must have the ability to provide clear directions for tasks. Must be able to operate machines and support equipment. The employee must be able to work at heights and be able to use a ladder. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of most manufacturing environments with proximity to other production associates, materials, and machinery. The noise level in the work environment is usually moderate to high level with ear protection required. Moderate exposure to heat, cold, and noise. Heat and cold exposure is dependent on external weather temperatures. Work areas may occasionally have wet or damp conditions. Disclaimer The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper. PIafe82a4a5-

Job Description Job Description Description: If you haven't checked out our Realistic Job Preview, take a look before applying: Imagine having the opportunity to use your mechanical and technical strengths to machine critical components for aerospace and military aircraft with an award-winning and forward-thinking manufacturer. Earn an above-average compensation package that includes great pay and health insurance premiums 100% covered by the company. Experience exceptional job stability and fulfilling, exciting projects to work on. Spend your days in a clean, well lit, climate-controlled facility that is employee owned. We are growing and looking for more CNC Swiss Machinists to add to our team in Meadville Day and Night shift positions available! Day Shift: Monday-Thursday 6:00AM - 4:30PM Night Shift: Monday -Friday morning 4:30PM-3:00 AM Essential Duties and Responsibilities CNC Swiss Machinist experience or an overall tendency towards mechanically driven careers Work from and follow process specifications, travelers, blueprints, rework/rejection tags, work instruction, relevant process controls, and verbal/written instruction. Conduct in process inspections and measure workpiece dimensions to determine accuracy of machine operation. Ensure quality standards / inspection plan are completed / meet for the completed machine operation. Edit program as required to compensate for tool wear and machine operation in order to continually produce parts within tolerance. Remove flashing, burrs, and sharp edges from work piece and perform other additional operations at CNC work center that will reduce shop flow. Required to maintain cutting tool inserts and replace/repair tools as necessary to assure machine operation. Other duties as assigned by Team Leader. Key Roles Set up and run Swiss turn machines - Tsugami Ability to adjust program and tooling to maximize quality and efficiency and perform complex setups Independently perform inspection; train and mentor as required Cares for parts in accordance with procedures (Corrosion Protection/Handling/ FOD) Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience Requirements: High school diploma or general education degree (GED), and a minimum one to three years related experience and training; or equivalent combination of education and experience. Required Knowledge and Skills: Ability to communicate effectively with all internal and external customers in both written and oral form. Ability to perform statistical process control input and interpret statistical data to compensate for machining deviation. Ability to perform mathematical calculations on fractions, percentages, decimals, and machine speeds/feeds. Supervisory Responsibilities This job has no supervisory responsibilities. May be required to train and assist other employees. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to walk; and regularly required to stand; handle, or feel and reach with hands and arms. The employee will occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision, depth perception, and the ability to adjust focus. As a member of the Acutec team, you can expect: Above-average pay, benchmarked annually for competitiveness. Health, dental, and vision insurance costs 100% covered by the company. Work environment - Spend your days in a clean, well lit, climate-controlled facility, utilizing the newest, best equipment and tools on the market. Aggressive vacation schedule, and veterans get an extra day. Collaboration - The small team environment at this facility ensures engagement, collaboration, and support. Work with the best of the best in-house and worldwide experts in tooling, equipment, and software development. Exciting Projects - Use exotic alloys to make components used in military helicopters and commercial aircraft. The work that you do matters to the safety of millions of people. You can take pride in the high-quality finished products you will be machining. You can enjoy working on many different projects regularly or enjoy the stability of consistent production, the choice is yours! Opportunity for advancement FUN - we have lots of events throughout the year including our summer picnic, Christmas party, cookouts, pizza parties and lots more! Community Engagement - we are focused on being engaged with our community and giving back! We participate as a team in many community service events and make it a priority to make donations to causes and programs our team members are involved with. Award-winning organization - Named Aerospace and Defense Review's Top CNC Machining Service Companies, Recognized for Aviation Week: Professional Development, Valuing the Individual Award, Supplier Excellence Alliance Award for Workforce Development, and Manufacturing Business of the Year. PI0ca71bbd2b1b-3528

Description: We are seeking a motivated and customer service oriented individual to join our team as a Building Materials Sales Support specialist. In this role, you connect our products with the professionals who use them, providing vital support to our sales team and ensuring that our customers receive the highest quality service. If you have a knack for problem-solving and an interest in the building and construction industry, we encourage you to apply and help us build success one project at a time. Join a company that has been the backbone of the Charlottesville building community for over 130 years. We offer a stable, family-oriented work environment where long-term career growth is encouraged. Check us out: Essential Duties: Desire to learn from experienced sales staff. Assist outside and inside sales representatives by preparing quotes, drafting professional proposals, and sourcing product technical data for client meetings. Greet and assist walk-in customers and handle phone inquiries regarding product availability, lead times, and order status. Develop a working knowledge of building materials to help guide customers toward the right solutions for their projects. Assist customers by preparing quotes, drafting proposals, and sourcing product data for client meetings. Accurately enter and process sales orders into the system, ensuring that delivery dates, product specifications, and pricing are exact. Process returns/credits, and assist with general office duties as needed. This position could lead to a commissioned salesperson position once experience is gained. Benefits include: Choices for Medical, Dental, and Vision insurance. 401(k) Retirement Plan and Profit Sharing Plan. Employer-paid Life and Long-Term Disability insurance. Paid Time Off (PTO) and Paid Holidays. Employee Purchase Discounts. Requirements: Exceptional verbal and written communication skills; ability to explain technical products to a non-technical audience. Ability to manage multiple high-priority quotes and orders simultaneously without losing track of details. Comfortable learning industry-specific POS and inventory software; proficient in Microsoft Office. Must be able to remain on your feet for extended periods while assisting in the showroom or checking inventory in the yard. Compensation details: 21.5-21.5 Hourly Wage PI3e8883d44fa5-5812

Salary Range: Salary commensurate with experience and qualifications About SMU SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies. SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Position: This role is an on-campus, in-person position. The Senior Academic Technology Services Director (Senior ATSD) serves as the principal academic-technology advisor and strategic partner to the Dean (or designated academic leadership representative), faculty, and administration of the Perkins School of Theology and the Dedman School of Law. The position combines strategic academic-technology leadership with faculty consultation, instructional technology expertise, learning-management-system administration, technology adoption support, service coordination, and occasional direct engagement in complex academic technology initiatives, while operating at a high level of strategic accountability for academic-technology planning, technology-enabled program innovation, responsible artificial intelligence adoption, online and hybrid learning initiatives, scholarly and research technologies, and faculty development across two schools with distinct missions and priorities. Partnering closely with academic leadership, OIT, and university stakeholders, the Senior ATSD translates institutional and school priorities into actionable technology strategies and services that advance enrollment, student success, research, quality technology-enabled teaching, and institutional reputation. Operational technology support is delivered through OIT customer-services teams; the primary focus of this position is strategic partnership, academic innovation, program development, organizational change leadership, and institutional coordination while maintaining deep hands-on technical fluency and the ability to provide direct faculty, student, and staff support when school needs require senior academic-technology judgment and support. Essential Functions: Strategic Academic-Technology Partnership & Planning: Serves as the principal OIT academic-technology advisor and strategic partner to the Dean (or designated academic leadership representative) regarding technology-enabled teaching, learning, research, academic operations, and program innovation. Leads multi-year academic-technology strategy for Perkins and Dedman Law, aligning university and OIT capabilities to advance each school's mission, priorities, and academic objectives, and aligning each school's priorities with university and OIT capabilities. Advocates for each school's academic and faculty needs while helping university-wide initiatives land effectively within the schools. Develops roadmaps, recommends priorities, coordinates technology planning and process improvement activities, and provides regular progress reporting and strategic recommendations to school and university leadership. Artificial Intelligence Integration Leadership: Supports and leads the responsible integration of AI into teaching, learning, research, and faculty development across both schools. Establishes AI-use guidance and governance in partnership with faculty and OIT; designs AI-literacy and AI-enhanced pedagogy and assessment programming; advises faculty and leadership on emerging capabilities, risks, and academic-integrity implications; and pilots and evaluates AI tools for school-specific needs (e.g., legal research and analysis; theological and multilingual content). Online & Hybrid Program Architecture, Strategy & Support: Contributes senior academic-technology leadership to the architecture, technology integration, and continuous improvement of the schools' technology-enabled academic programs: Perkins' hybrid and online divinity programs, distributed and multilingual delivery, and teach-out continuity; and Dedman Law's online Master of Legal Studies and hybrid offerings. Partners closely with OIT Online Production Services, which leads online course development and instructional design, and with the SMU Center for Teaching Excellence, SMU Libraries, and other university stakeholders to support the design, launch, growth, and quality of these programs. The position leads the technology architecture and ongoing academic-technology support that surround online and hybrid programs; it does not supervise the instructional-design function, which the Online Production Services team delivers. Instructional Technology & LMS (Canvas) Strategic Oversight: Acts as the senior academic-technology authority for faculty and staff in leveraging the learning management system (Canvas) and instructional technologies toward pedagogical advantage; helps maintain and coach standards for course design, accessibility, and quality; leads adoption of advanced teaching tools; and coordinates instructional-support resources for both schools Research-Computing, Data & Scholarly-Technology Consultation: Provides senior consultation on research and scholarly technologies relevant to each school: empirical and quantitative methods, data-analysis and survey tools, research-data management, journals, and secure exam administration for Law; and special-collections, global, and multilingual scholarly resources for Perkins. Connects faculty to university research-computing capabilities. Change Leadership & Faculty Development at Scale: Designs and leads structured faculty-development programming (workshops, training series, communities of practice) and change-management strategies for major technology transitions, building faculty capacity at scale rather than providing one-off assistance. Executive Communication & Stakeholder Translation: Prepares and delivers executive-level briefings, written strategic recommendations, and presentations to deans, academic leaders, faculty, the CIO, and the Provost's Office; translates between academic priorities and technical strategy; and represents the schools' academic-technology interests in university governance. Technology Coordination, Data Stewardship & Platform Strategy: Coordinates school participation in university technology-governance processes and serves as a liaison between school leadership, Faculty Technology Council representatives, Dean-designated stakeholders, and institutional technology planning efforts. Advises academic leadership on technology-enabled program innovation, new instructional models, competitive differentiation, and emerging opportunities that help advance enrollment, student success, research, and institutional reputation. Provides stewardship and consultation regarding technology platforms, software licensing strategies, data access, security considerations, and institutional technology Team & Talent Leadership: Serves to coordinate cross-functional project teams composed of OIT specialists, student employees, temporary staff, and other assigned resources when appropriate. Provides mentoring, project leadership, prioritization, and coordination for technology initiatives that span organizational boundaries. The position has no regular (FTE) direct reports and does not supervise SMU staff; it leads student and temporary teams as needed. Service-Level Design, Continuity & Direct Support: Designs sustainable, team-based service and escalation models for both schools and ensures academic-technology continuity through peak periods and program launches. Coordinates closely with other relevant OIT customer service teams for routine day-to-day support while maintaining deep hands-on technical fluency. Provides direct faculty, student, and staff support when needed, particularly during high-impact initiatives, program launches, complex instructional-technology issues, or situations requiring senior academic-technology judgment. Qualifications Education and Experience: Master's degree and six (6) years of progressive higher-education experience, including at least two (2) years in strategic advisory, leadership, project leadership, academic leadership responsibility, or comparable roles; OR a bachelor's degree and eight (8) years of such experience, including at least three (3) years in those roles. Doctoral degree preferred. Degree in instructional technology, instructional design, educational technology, higher-education administration, information science, or a closely related field desired. Type of Work Experience Required: Progressive experience in academic technology support, online instructional design, or IT leadership in higher education. Demonstrated strategic planning and change-management experience. Experience with learning management systems (Canvas), instructional technologies, and online programming support . click apply for full job details

Job Description Job Description Description: If you haven't checked out our Realistic Job Preview, take a look before applying: Imagine having the opportunity to use your mechanical and technical strengths to machine critical components for aerospace and military aircraft with an award-winning and forward-thinking manufacturer. Earn an above-average compensation package that includes great pay and health insurance premiums 100% covered by the company. Experience exceptional job stability and fulfilling, exciting projects to work on. Spend your days in a clean, well lit, climate-controlled facility that is employee owned. We are growing and looking for more CNC Swiss Machinists to add to our team in Meadville Day and Night shift positions available! Day Shift: Monday-Thursday 6:00AM - 4:30PM Night Shift: Monday -Friday morning 4:30PM-3:00 AM Essential Duties and Responsibilities CNC Swiss Machinist experience or an overall tendency towards mechanically driven careers Work from and follow process specifications, travelers, blueprints, rework/rejection tags, work instruction, relevant process controls, and verbal/written instruction. Conduct in process inspections and measure workpiece dimensions to determine accuracy of machine operation. Ensure quality standards / inspection plan are completed / meet for the completed machine operation. Edit program as required to compensate for tool wear and machine operation in order to continually produce parts within tolerance. Remove flashing, burrs, and sharp edges from work piece and perform other additional operations at CNC work center that will reduce shop flow. Required to maintain cutting tool inserts and replace/repair tools as necessary to assure machine operation. Other duties as assigned by Team Leader. Key Roles Set up and run Swiss turn machines - Tsugami Ability to adjust program and tooling to maximize quality and efficiency and perform complex setups Independently perform inspection; train and mentor as required Cares for parts in accordance with procedures (Corrosion Protection/Handling/ FOD) Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience Requirements: High school diploma or general education degree (GED), and a minimum one to three years related experience and training; or equivalent combination of education and experience. Required Knowledge and Skills: Ability to communicate effectively with all internal and external customers in both written and oral form. Ability to perform statistical process control input and interpret statistical data to compensate for machining deviation. Ability to perform mathematical calculations on fractions, percentages, decimals, and machine speeds/feeds. Supervisory Responsibilities This job has no supervisory responsibilities. May be required to train and assist other employees. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to walk; and regularly required to stand; handle, or feel and reach with hands and arms. The employee will occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision, depth perception, and the ability to adjust focus. As a member of the Acutec team, you can expect: Above-average pay, benchmarked annually for competitiveness. Health, dental, and vision insurance costs 100% covered by the company. Work environment - Spend your days in a clean, well lit, climate-controlled facility, utilizing the newest, best equipment and tools on the market. Aggressive vacation schedule, and veterans get an extra day. Collaboration - The small team environment at this facility ensures engagement, collaboration, and support. Work with the best of the best in-house and worldwide experts in tooling, equipment, and software development. Exciting Projects - Use exotic alloys to make components used in military helicopters and commercial aircraft. The work that you do matters to the safety of millions of people. You can take pride in the high-quality finished products you will be machining. You can enjoy working on many different projects regularly or enjoy the stability of consistent production, the choice is yours! Opportunity for advancement FUN - we have lots of events throughout the year including our summer picnic, Christmas party, cookouts, pizza parties and lots more! Community Engagement - we are focused on being engaged with our community and giving back! We participate as a team in many community service events and make it a priority to make donations to causes and programs our team members are involved with. Award-winning organization - Named Aerospace and Defense Review's Top CNC Machining Service Companies, Recognized for Aviation Week: Professional Development, Valuing the Individual Award, Supplier Excellence Alliance Award for Workforce Development, and Manufacturing Business of the Year. PI0ca71bbd2b1b-3528

Whitlock Business Systems is a well-established and growing commercial/digital printing and e-commerce company known for delivering innovative print solutions and exceptional customer experiences. We are currently seeking a motivated, detail-oriented, and professional Customer Service Representative to join our dynamic team. We offer a competitive compensation package, commensurate with experience, including medical and dental insurance, 401(k), and PTO, including Vacation, Holidays, and Sick Days. The Customer Service Representative will play a critical role in supporting our print production and sales teams by managing customer communications, order entry, and billing while maintaining accurate documentation. This role requires a balance of strong technical, administrative, and interpersonal skills, along with a high level of professionalism and attention to detail.